IBM Tivoli Performance Management Suite for z/OS V5.3 and IBM Tivoli OMEGAMON for z/OS Management Suite V5.3 updatesIBM United States Software Announcement 214-272
July 15, 2014
|Table of contents|
(Corrected on September 8, 2014)Updated Title.
|At a glance|
IBM® Tivoli® Performance Management Suite for z/OS® V5.3 and the IBM Tivoli OMEGAMON® z/OS Management Suite V5.3 can help provide cost savings and greater effectiveness while helping you meet your Service Level Agreements by:
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: LE001).
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IBM Tivoli OMEGAMON Performance Management Suite for z/OS V5.3 provides both real-time and historical performance and availability management capabilities for your IBM z/OS operating system, networks, storage subsystems, IBM DB2®, IBM CICS®, IBM IMS, IBM WebSphere® MQ for z/OS, and IBM WebSphere Application Server for z/OS.
IBM Tivoli OMEGAMON for z/OS Management Suite V5.3 addresses your IBM z/OS operating systems, mainframe networks, and z/OS storage environment.
Both suites can help maximize efficiency and effectiveness of managing your z/OS environment by utilizing this powerful integrated tool set. New enhancements include historical and integration capabilities in the Enhanced 3270 User Interface (Enhanced 3270UI), easier installation, configuration, and maintenance, as well as new functions to help reduce monitoring overhead. Additional enhancements are included in the individual Tivoli OMEGAMON products, as well as in the suites.
Updates to five individual products
These products are available on an individual basis and are also included in the suites.
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For details, refer to Software requirements section.
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|Planned availability date|
September 5, 2014
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IBM Tivoli OMEGAMON Performance Management Suite for z/OS V5.3, a single orderable product, helps manage performance and availability of your IBM zEnterprise®. It utilizes a common GUI interface while offering an Enhanced 3270 User Interface (Enhanced 3270UI) for select functions. In depth analysis capabilities for the subject matter experts (SMEs) and consolidated views for other groups within the IT organization help make this offering truly valuable to multiple users in any company. The suite provides composite alerts from multiple areas to quickly identify root problems, suggests actions to address problems, and fosters greater communication among IT groups for a more efficient way of managing the IBM z/OS platform. This highly integrated solution helps provide advantages in sharing information between the different management groups within your organization to help increase effectiveness, better meet Service Level Agreements (SLAs), and reduce costs through efficiency.
SMEs will appreciate the deep dive capabilities for analysis and problem correction enabled for the total IBM z/OS platform and middleware to be monitored. The suite also provides action capabilities needed to address problems that are detected, helping to minimize mean time to correction and avoiding costly outages. New to the offering is the Enhanced 3270UI near-term history function for z/OS, IBM CICS, messaging and storage, continued advancements in integration, enhancements to installation process, configuration and maintenance, and continued reduction in resource consumption to name just a few new capabilities.
As z/OS and associated middleware technologies and roles of those supporting them change, so do the Cloud and Smarter Infrastructure solutions evolve.
IBM Tivoli OMEGAMON Performance Management Suite for z/OS contains:
As a function of the IBM Tivoli Monitoring infrastructure provided with every z/OS based Tivoli OMEGAMON product, IBM Tivoli zEnterprise Monitoring Agent is included. This monitoring agent provides visibility into the zEnterprise hybrid infrastructure, including hardware resources, hypervisors, virtual servers, virtual networks, and workload resource groups that span heterogeneous platforms as defined by IBM zEnterprise Unified Resource Manager. This has proactive monitoring of zEnterprise workload resource groups to help them meet the service level objectives that you have defined for the enterprise.
Note: You have the ability to upgrade to the suite if you own any of the component products.
Tivoli OMEGAMON for z/OS Management Suite for z/OS V5.3 provides both real-time and historical performance and availability management capabilities for your z/OS operating system, networks, and storage subsystems in a single orderable product. It utilizes a common GUI interface while offering an Enhanced 3270UI for select functions. In depth analysis capabilities for the SMEs and consolidated views for other groups within the IT organization help make this offering valuable to multiple users in any company.
Tivoli OMEGAMON for z/OS Management Suite contains:
New features of the individual IBM Tivoli OMEGAMON products
IBM Tivoli OMEGAMON XE on z/OS V5.3 provides for the SMEs, such as system programmers, the capability to manage z/OS operating system resources and workloads. It provides the ability to combine information from z/OS and multiple z/OS subsystems, including middleware, into a single screen for greater integrated problem determination capabilities.
IBM Tivoli OMEGAMON XE for CICS on z/OS V5.3 provides users advanced problem determination assistance using focused problem-solving scenarios designed by CICS subject matter experts for the CICS middleware subsystem. This product monitors CICS performance and availability. The information gathered can be leveraged with other IBM monitors through integration for powerful problem solving workspaces for better problem resolution with complex issues that arise.
IBM Tivoli OMEGAMON XE for Messaging for z/OS V7.3 provides users overall in-depth IBM WebSphere MQ and IBM Integration Bus (WebSphere Message Broker) management capability. Monitoring of your queue manager, broker resources, and workloads for problem scenarios can help solve problems and improve mean time to repair. Visibility to view objects, such as queues, channels, and message flows with the same performance metrics that are common between the z/OS and distributed systems, can help increase effectiveness. Integration provided allows use of related data in context and can help provide increased analysis and repair capabilities.
Tivoli OMEGAMON XE for Storage on z/OS V5.3 is the cornerstone monitoring and management tool for z/OS storage. It provides visibility, control, and automation of a wide variety of storage hardware and software subsystems, and links tightly with other Tivoli OMEGAMON products to provide horizontal integration of storage with other z/OS management disciplines. There are links to drill down into other specialty management storage products in areas such as DFSMShsm, ICF Catalog, and Storage Allocation, for even greater integration and problem determination capability.
IBM Tivoli OMEGAMON Dashboard Edition on z/OS V5.3:
Note: All new Tivoli OMEGAMON V5.3 products utilize installation and configuration through the PARMGEN method and no longer ship with ICAT.
Value Unit-based pricing
Value Unit pricing for eligible IBM System z IBM International Program License Agreement (IPLA) programs enables a lower cost of incremental growth and enterprise aggregation. Each System z IPLA product with Value Unit pricing has a single price per Value Unit and a conversion matrix, called Value Unit Exhibit, for converting from some designated measurement to Value Units. Most commonly, Millions of Service Units (MSUs) is the measurement designated by IBM to be converted to Value Units. Some other measurements are engines or messages. Since MSUs are the most common measurement, that measurement will be used for the remainder of this description.
Value Unit pricing offers price benefits for you. For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Each of the various Value Unit Exhibits stipulate that the larger your required license capacity, the fewer Value Units per MSU you will need. Value Unit Exhibits are uniquely identified by a three digit code and referred to using the nomenclature VUExxx, where xxx is the three digit code.
Subsequent acquisitions of Value Unit priced programs offer additional price benefits. The quantity of each System z IPLA program that you have acquired is referred to as entitled license capacity. If you wish to grow your entitled license capacity for a System z IPLA program, the calculation to determine additional needed Value Units is based upon the number of Value Units already acquired.
For each System z IPLA program with Value Unit pricing, you should:
To simplify conversion from the designated measurement to Value Units or vice-versa, use the Value Unit Converter Tool. For additional information or to obtain a copy of the Value Unit Converter Tool, visit the Value Unit Converter Tool website
Note that Value Units of a given product cannot be exchanged, interchanged, or aggregated with Value Units of another product.
To determine the required license capacity for the System z IPLA program you selected, refer to the Terms and conditions section.
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|Statement of direction|
IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
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Following are links to the previous announcements of the products in this announcement:
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Program Program number VRM name 5698-AA8 5.3.0 IBM Tivoli OMEGAMON Performance Management Suite for z/OS 5698-TOM 5.3.0 IBM Tivoli OMEGAMON for z/OS Management Suite 5698-T01 5.3.0 IBM Tivoli OMEGAMON XE on z/OS 5698-T07 5.3.0 IBM Tivoli OMEGAMON XE for CICS on z/OS 5698-B23 7.3.0 IBM Tivoli OMEGAMON XE for Messaging for z/OS 5698-T06 5.3.0 IBM Tivoli OMEGAMON Dashboard Edition on z/OS 5698-T05 5.3.0 IBM Tivoli OMEGAMON XE for Storage on z/OS
Product identification number
Program PID number Subscription and Support host product PID number 5698-AA8 5698-AA9 5698-TOM 5698-Z06 5698-T01 5608-S81 5698-T07 5608-S74 5698-B23 5608-S83 5698-T06 5608-S72 5698-T05 5608-S77
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.
For additional information, visit
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).
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Product information is available via the Offering Information website
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No publications are shipped with this program.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.
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Specified operating environment
Refer to the Reference information section for a link to the individual announcements for each product. The Hardware requirements section in each announcement will give detailed information for each product.
IBM Tivoli OMEGAMON XE on z/OS
IBM Tivoli OMEGAMON XE for CICS on z/OS
IBM Tivoli OMEGAMON XE for Messaging for z/OS
IBM Tivoli OMEGAMON Dashboard Edition on z/OS
IBM Tivoli OMEGAMON XE for Storage on z/OS
Refer to the Reference information section for a link to the individual announcements for each product. The Software requirements section in each announcement will give detailed information for each product.
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
IBM Electronic Support
The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge. Read about the Electronic Support portfolio of tools
Access the IBM Support Portal
Access the online Service Request tool
The products are distributed with:
Security, auditability, and control
The products in this announcement use the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
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|Licensing metric definitions and pricing examples|
Licensing terms and conditions
Licensing metric definitions
Millions of Service Units (MSU)
MSU is defined as millions of CPU service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390® or System z software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).
For more detailed information about System z software pricing, go to
Standby or backup systems
For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other licenses or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.
As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.
Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.
Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.
Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlement(s) for this copy and there will generally be an additional charge.
Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data, or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch-over between programs, databases, or other resources to occur.
In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource,), the program is considered to be doing work in the hot situation and a license or entitlement must be obtained.
A Value Unit is a unit of measure by which the program can be licensed. Value Unit entitlements are based on the quantity of a specific designated measurement, for example MSUs, users, engines, and tape drives, for the given software. Licensee must obtain sufficient entitlements for the number of Value Units required for licensee's environment as specified in the specific program terms. The Value Unit entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with other Value Unit entitlements of another program.
System z software pricing examples (MSU based)
The pricing example below should be used to determine required license entitlements for the following System z software product:
System z server:
- 1,500 MSU System z server
All products in this example employ Value Unit slope VUE007 (VUE = Value Value Unit Exhibit). If the customer has installed 1,500 MSUs, the applicable number of Value Units will be:
MSUs Value Units/MSU Value Units Base 3 1.00 3.00 Tier A 42 .45 18.90 Tier B 130 .36 46.80 Tier C 140 .27 37.80 Tier D 1,185 .20 237.00 Total 1,500 343.50
When calculating the total number of Value Units, the sum is rounded up to the next integer. So the customer will need to license 344 Value Units in this example.
Value Units for non-MSU-based S/390 processors:
System Value Units/System MP3000 H30 6 MP3000 H50 8 MP3000 H70 12 ESL Models 2
Value Units for IBM 9672 processors are based upon the full capacity of these systems. This is applicable to all System z systems measured on MSU capacity. Information on MSU capacities can be found in the IBM System/370, System/390® and System z Machine Exhibit, Z125-3901.
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The programs in this announcement all have Value Unit-Based pricing.
Program number Program name Value Unit exhibit 5698-AA8 IBM Tivoli OMEGAMON Performance Management VUE007 Suite for z/OS 5698-TOM IBM Tivoli OMEGAMON for z/OS Management Suite VUE007 5698-T01 IBM Tivoli OMEGAMON XE on z/OS VUE007 5698-T07 IBM Tivoli OMEGAMON XE for CICS on z/OS VUE007 5698-B23 IBM Tivoli OMEGAMON XE for Messaging for z/OS VUE007 5698-T06 IBM Tivoli OMEGAMON Dashboard Edition on z/OS VUE007 5698-T05 IBM Tivoli OMEGAMON XE for Storage on z/OS VUE007
Value Unit exhibit VUE007
MSUs MSUs minimum maximum Value Units/MSU Base 1 3 1 Tier A 4 45 0.45 Tier B 46 175 0.36 Tier C 176 315 0.27 Tier D 316 + 0.2
The total number of Value Units is calculated according to the following example.
If your required license capacity is 1,500 MSUs for your selected System z IPLA product, the applicable Value Units would be:
Translation from MSUs to Value Units MSUs * Value Units/MSU = Value Units Base 3 * 1.00 = 3.00 Tier A 42 * .45 = 18.90 Tier B 130 * .36 = 46.80 Tier C 140 * .27 = 37.80 Tier D 1,185 * .20 = 237.00 Total 1,500 343.50
When calculating the total number of Value Units, the sum is to be rounded up to the next integer.
Orders for new licenses will be accepted now.
Shipment will begin on the planned availability date.
Ordering information for MSU-based System z offerings
To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.
Program name: Tivoli OMEGAMON Performance Management Suite for z/OS V5.3 Program PID: 5698-AA8 Entitlement License option/ identifier Description Pricing metric S017D15 Tivoli OMEGAMON Basic OTC, per Value Unit Performance Management Suite for z/OS V5.3 Basic OTC, per MSU-day TUC Orderable supply ID Language Distribution medium S017D14 Multilingual 3590 tape Program name: Tivoli OMEGAMON Performance Management Suite for z/OS Subscription and Support PID: 5698-AA9 Entitlement License option/ identifier Description Pricing metric S017D18 Tivoli OMEGAMON Basic ASC, per Value Unit SW S&S Performance Management No charge, decline SW S&S Suite for z/OS S&S Per MSU SW S&S registration Orderable supply ID Language Distribution medium S017D17 Multilingual Hardcopy publication
Program name: Tivoli OMEGAMON for z/OS Management Suite V5.3 Program PID: 5698-TOM Entitlement License option/ identifier Description Pricing metric S0173DS Tivoli OMEGAMON for z/OS Basic OTC, per Value Unit Management Suite Basic OTC, per MSU-day TUC Orderable supply ID Language Distribution medium S0173DT Multilingual 3590 tape Program name: Tivoli OMEGAMON for z/OS Management Suite Subscription and support PID: 5698-Z06 Entitlement License option/ identifier Description Pricing metric S016T65 Tivoli OMEGAMON for z/OS Basic ASC, per Value Unit SW S&S Management Suite S&S No charge, decline SW S&S per MSU SW S&S Registration Orderable supply ID Language Distribution medium S016T66 Multilingual Hardcopy publication
Program name: Tivoli OMEGAMON XE on z/OS V5.3 Program PID: 5698-T01 Entitlement License option/ identifier Description Pricing metric S016ZVS Tivoli OMEGAMON XE on Basic OTC, per Value Unit z/OS V5.3 Basic OTC, per MSU-day TUC Orderable supply ID Language Distribution medium S016ZVT Multilingual 3590 tape Program name: Tivoli OMEGAMON XE on z/OS Subscription and Support: 5608-S81 Entitlement License option/ identifier Description Pricing metric S011KX1 IBM Tivoli OMEGAMON XE Basic ASC, per Value Unit SW S&S on z/OS S&S No charge, decline SW S&S per MSU SW S&S Registration Orderable supply ID Language Distribution medium S011KX2 English Hardcopy publication
Program name: Tivoli OMEGAMON on CICS on z/OS V5.3 Program PID: 5698-T07 Entitlement License option/ identifier Description Pricing metric S016ZVN Tivoli OMEGAMON on CICS Basic OTC, per Value Unit on z/OS Basic OTC, per MSU-day TUC Orderable supply ID Language Distribution medium S016ZVP Multilingual 3590 tape Program name: Tivoli OMEGAMON XE for CICS on z/OS Subscription and Support PID: 5608-S74 Entitlement License option/ identifier Description Pricing metric S011KWH Tivoli OMEGAMON XE Basic ASC, per Value Unit SW S&S for CICS on z/OS S&S No charge, decline SW S&S per MSU SW S&S Registration Orderable supply ID Language Distribution medium S011KWJ English Hardcopy publication
Program name: Tivoli OMEGAMON XE for Messaging for z/OS V7.3 Program PID: 5698-B23 Entitlement License option/ identifier Description Pricing metric S0152PK Tivoli OMEGAMON XE Basic OTC, per Value Unit for Messaging for z/OS Basic OTC, per MSU-day TUC Orderable supply ID Language Distribution medium S016685 Multilingual 3590 tape Program name: Tivoli OMEGAMON XE for Messaging for z/OS Subscription and Support PID: 5608-S83 Entitlement License option/ identifier Description Pricing metric S011L20 Tivoli OMEGAMON XE Basic ASC, per Value Unit SW S&S for Messaging for z/OS No charge, decline SW S&S S&S per MSU SW S&S Registration Orderable supply ID Language Distribution medium S011L21 English Hardcopy publication Subscription and Support PID: 5608-S83 Entitlement License option/ identifier Description Pricing metric S011L20 Tivoli OMEGAMON XE Basic MSC, per Value Unit SW S&S for Messaging for z/OS No charge, decline SW S&S S&S per MSU SW S&S Registration Orderable supply ID Language Distribution medium S011L21 English Hardcopy publication
Program name: Tivoli OMEGAMON Dashboard Edition for z/OS V5.3 Program PID: 5698-T06 Entitlement License option/ identifier Description Pricing metric S016ZVW Tivoli OMEGAMON Dasboard Basic OTC, per Value Unit Edition for z/OS Basic OTC, per MSU-day TUC Orderable supply ID Language Distribution medium S016ZVX Multilingual 3590 tape Program name: Tivoli OMEGAMON Dashboard Edition for z/OS Subscription and Support PID: 5608-S72 Entitlement License option/ identifier Description Pricing metric S011KWT Tivoli OMEGAMON Dashboard Basic ASC, per Value Unit SW S&S Edition for z/OS S&S No charge, decline SW S&S per MSU SW S&S Registration Orderable supply ID Language Distribution medium S011KWV English Hardcopy publication
Program name: IBM Tivoli OMEGAMON XE for Storage V5.3 Program PID: 5698-T05 Entitlement License option/ identifier Description Pricing metric S0172S3 IBM Tivoli OMEGAMON XE Basic OTC, per Value Unit for Storage V5.3 Basic OTC, per MSU-day TUC Orderable supply ID Language Distribution medium S0172S4 Multilingual 3590 tape Program name: IBM Tivoli OMEGAMON XE for Storage on z/OS Subscription and Support PID: 5608-S77 Entitlement License option/ identifier Description Pricing metric S011KW6 IBM Tivoli OMEGAMON XE Basic ASC, per Value Unit SW S&S for Storage on z/OS S&S No charge, decline SW S&S per MSU SW S&S Registration Orderable supply ID Language Distribution medium S011KW7 English Hardcopy publication
Subscription and Support
Subscription and Support must be ordered to receive voice technical support via telephone during normal business hours, and future releases and versions, at no additional charge. The capacity of Subscription and Support (for example, Processor Value Units or terabytes) must be the same as the capacity ordered for the product licenses.
To order, specify the Subscription and Support program product number and the appropriate license or charge option.
IBM is also providing Subscription and Support for these products, via a separately purchased offering, under the terms of the IBM International Agreement for Acquisition of Support Maintenance. This offering:
When Subscription and Support is ordered, the charges will automatically renew annually unless cancelled by you.
Product deliverables are shipped only via CBPDO and ServerPac. These customized offerings are offered for Internet delivery in countries where ShopzSeries product ordering is available. Internet delivery reduces software delivery time and allows you to install software without the need to handle tapes. For more details on Internet delivery, refer to the Shopz help information at
You choose the delivery method when you order the software. IBM recommends Internet delivery. In addition to Internet and DVD, the supported tape delivery options include:
Most products can be ordered in ServerPac the month following their availability in CBPDO. z/OS can be ordered via CBPDO and ServerPac at general availability. Many products will also be orderable in a Product ServerPac without also having to order the z/OS operating system or subsystem.
Shopz and CFSW will determine the eligibility based on product requisite checking. For more details on the product ServerPac, visit the Help section on the Shopz website at
For additional information on the Product ServerPac option, refer to Software Announcement 212-272, dated July 31, 2012.
Production of software product orders will begin on the planned general availability date.
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|Terms and conditions|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage® Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.
This software license includes Software Subscription and Support (also referred to as Software Maintenance).
Agreement for Acquisition of Software Maintenance
The following agreement applies for Software Subscription and Support (Software Maintenance) and does not require customer signatures:
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
IBM System z Operational Support Services - SoftwareXcel is an option if you desire added services.
License Information number
GI13-2300 - Tivoli OMEGAMON Performance Management Suite for z/OS V5.3 GI13-2259 - Tivoli OMEGAMON z/OS Management Suite V5.3 GI13-2250 - Tivoli OMEGAMON XE for Messaging for z/OS V7.3 GI13-2208 - Tivoli OMEGAMON XE on z/OS V5.3 GI13-2213 - Tivoli OMEGAMON XE for CICS on z/OS V5.3 GI13-2211 - Tivoli OMEGAMON Dashboard Edition on z/OS V5.3 GI13-2306 - Tivoli OMEGAMON XE for Storage on z/OS V5.3
The program's License Information will be available for review on the IBM Software License Agreement website
Limited warranty applies
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Enhanced support, called Subscription and Support, includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months' notice.
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Volume orders (IVO)
IBM International Passport Advantage Agreement
Passport Advantage applies
Software Subscription and Support applies
Yes. All distributed software licenses include Software Subscription and Support (also referred to as Software Maintenance) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected.
While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.
For more information about the Passport Advantage Agreement, visit the Passport Advantage website at
IBM Operational Support Services - SoftwareXcel
System i® Software Maintenance applies
Variable charges apply
Educational allowance available
Yes. A 15% education allowance applies to qualified education institution customers.
Sub-capacity terms and conditions
For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:
For more information on the Value Unit Exhibit for the System z IPLA program you selected, refer to the Ordering information section.
Program Parent number Program name Terms if applicable 5698-AA8 Tivoli OMEGAMON z/OS-based Performance Management Suite for z/OS 5698-TOM Tivoli OMEGAMON z/OS-based for z/OS Management Suite 5698-T01 Tivoli OMEGAMON z/OS-based XE on z/OS 5698-B23 Tivoli OMEGAMON Execution based XE for Messaging for z/OS 5698-T06 Tivoli OMEGAMON z/OS-based Dashboard Edition on z/OS 5698-T05 Tivoli OMEGAMON z/OS-based XE for Storage on z/OS 5698-T07 Tivoli OMEGAMON Reference based 5655-S97 CICS Transaction XE for CICS on Server for z/OS V4 z/OS 5655-Y04 CICS Transaction Server for z/OS V5 5655-W10 CICS Transaction Gateway for z/OS V8 5655-Y20 CICS Transaction Gateway for z/OS V9
In cases where full capacity is applicable, the following terms apply.
Execution based, z/OS based, full machine based: The required capacity of a System z IPLA program with these terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.
For more information on mainframe MSU-rated capacities, visit
Reference based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.
In cases where sub-capacity is applicable, the following terms apply.
Execution based: The required capacity of a System z IPLA sub-capacity program with these terms equals the capacity of the LPARs where the System z IPLA program executes.
z/OS based: The required license capacity of a System z IPLA program with these terms equals the license capacity of z/OS on the machines where the System z IPLA program executes.
Reference based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.
Full machine based: The required license capacity of a System z IPLA program with full machine based terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.
For more information on mainframe MSU-rated capacities, refer to The IBM System z Machines Exhibit , Z125-3901, or visit the Mainframes section of the System z Exhibits website
For additional information for products with reference-based terms, System z IPLA sub-capacity programs with reference-based terms adds value to the parent program across the environment, regardless of where in the environment the System z IPLA program executes.
An environment is defined as either a single or stand-alone machine or a qualified Parallel Sysplex. You may have one or more different environments across the enterprise. To determine the required license capacity for each System z IPLA program with referenced-based terms, each environment should be assessed separately.
When a System z IPLA sub-capacity program with reference-based terms is used in a qualified Parallel Sysplex environment, the required license capacity of the System z IPLA program must equal with the license capacity of the parent program across the Parallel Sysplex. Qualified Parallel Sysplex refers to one:
To be eligible for sub-capacity charging on select System z IPLA programs, you must first implement and comply with all terms of either sub-capacity Workload License Charges (WLC) or sub-capacity Entry Workload License Charges (EWLC). To implement sub-capacity WLC or EWLC, a machine must be System z (or equivalent). On that machine:
For that machine, you must create and submit a Sub-Capacity Report to IBM each month. Sub-Capacity Reports must be generated using the Sub-Capacity Reporting Tool (SCRT). For additional information or to obtain a copy of SCRT, visit the System z Software Pricing website
You must comply with all of the terms of the WLC or EWLC offering, whichever is applicable:
Additionally, you must sign and comply with the terms and conditions specified in the amendment to the IPLA contract - Amendment for IBM System z9® and System z Programs Sub-Capacity Pricing (Z125-6929). Once the amendment is signed, the terms in the amendment replace any and all previous System z IPLA sub-capacity terms and conditions.
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|Statement of good security practices|
IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.
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|IBM Electronic Services|
Electronic Service Agent and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support, all at no additional cost to you.
Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to
The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.
Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24x7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.
Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits via either the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide you a single point of exit from your site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into your system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by you and IBM. Your business applications or business data is never transmitted to IBM.
More accurate reporting: Because system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, you are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.
Customized support: Using the IBM ID entered during activation, you can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at
My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with your IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, you are able to see search results that apply specifically to your systems.
For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit
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For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at
Information on charges is available at website
In the Electronic tools category, select the option for Purchase/upgrade tools.
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) Email: email@example.com Mail: IBM Teleweb Customer Support ibm.com® Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
IMS and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, Tivoli, z/OS, OMEGAMON, DB2, CICS, WebSphere, zEnterprise, z/VM, System z, NetView, RACF, Parallel Sysplex, S/390, System/390, Passport Advantage, System i, OS/390, z/Architecture, System z9, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
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