IBM Docs V1.0.2 delivers web-based social office productivity, designed to help more effectively edit and review documents, spreadsheets, and presentations

IBM United States Software Announcement 212-525
December 11, 2012

Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications

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At a glance
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IBM® Docs V1.0.2:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL.

Reference: YE001

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IBM Docs is a new web-based office productivity offering, helping to provide teams the ability to work on word processing, presentation, and spreadsheet documents.

IBM Docs extends IBM Connections with real-time co-editing support designed to help users quickly edit content, meet deadlines, and leverage the file version management capabilities from IBM Connections. IBM Docs supports both Microsoft Office and IBM Symphony or OpenOffice file formats.

IBM Docs V1.0.2 requires:

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Key prerequisites
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Refer to the Hardware requirements and Software requirements sections for details.

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Planned availability date
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December 13, 2012: Electronic availability

December 11, 2012: Media availability

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IBM Docs V1.0.2 enhancements

IBM Docs is a social document platform that allows organizations to simultaneously collaborate on word processing, spreadsheet and presentation documents on the server. IBM Docs authors are able to share documents in Connections Files or Communities, co-edit documents in real time, contextually comment on content and work in real-time or their own time on a master version in the cloud, designed to help manage multiple revisions from multiple authors in team-based documents. IBM Docs is web based and there is no client software to download and install. IBM Docs can be purchased as an add-on to and requires IBM Connections.

IBM Docs is designed to support use cases where real time collaboration is needed, allowing up to five editors to simultaneously co-edit a document. When you need to work on a document together but at different times, IBM Docs supports commenting and discussion services allowing conversations to take place inside the document and in context. Comments are anchored to the text, spreadsheet cell, or presentation artifact allowing easy navigation to the context of the comment. Comments can be general comments or directed (@userid). IBM Docs gives users the ability to filter comments by author and recipient.

IBM Docs leverages the file management features of IBM Connections Files allowing users to upload and share documents and manage versions - and letting users always work on the most current version or restore back to a previous version if needed. Further, IBM Docs lets users share online documents with others as readers or editors. Editors have full rights to edit the document with other editors. Readers have the ability to view the most recent version of a document. IBM Docs also leverages the features of Communities so that community documents can be edited and shared within the context of that community.

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Program number
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Program    VRM                          Program name
5725-E22   1.0.2                        IBM Docs

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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.

IBM Software Services for Education provides education to support many IBM offerings. For a complete list of offerings visit the website at

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Offering Information
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Product information is available via the Offering Information website

Also, visit the Passport Advantage® website

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No publications are shipped with this product.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.

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Technical information
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Specified operating environment

Hardware requirements
Server      Operating   CPU        Memory     Storage    Quantity*
type        system
IBM Docs    Red Hat     2.4 GHz x  8 Gb       100 Gb     2
 Application Enterprise  4
 Server      Linux
IBM Docs    Microsoft   2.4 GHz x  8 Gb       100 Gb     4
 Conversion  Windows™    4
 Server      2008 R2
IBM        Red Hat      2.4 GHz x  4 Gb       50 Gb      2
 WebSphere®  Enterprise  2
 Proxy      Linux
 server     (RHEL)

*For capacity planning purposes - Estimated sizing guide for 60k users with high availability.

*Storage requirements - 10G for DB2® storage, 1 T for shared storage.

Software requirements

IBM Docs V1.0.2 supports the following deployment configuration:

Server type                       Application system requirement
LDAP                              IBM Directory Server V6.2, or
Database                          IBM DB2 9.7, or later
IBM Connections prerequisites     IBM Connections V4 CR2
Application server                IBM WebSphere Network
                                   Deployment (ND) V7.0.0.25
Storage                           Shared storage with Network
                                   File System V3 support
Single sign-on                    IBM WebSphere Lightweight
                                   Third-Party Authentication

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.


IBM Docs is available via electronic software distribution (ESD).

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
IBM Docs                            IBM Docs        IBM Docs
Program name                          PID        Charge unit
                                      number     description
IBM Docs                              5725-E22   PA Per
                                                 Authorized User

Charge metrics definitions

Authorized User

Authorized User is a unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. The program may be installed on any number of computers or servers and each Authorized User may have simultaneous access to any number of instances of the program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User accessing the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User an may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

NOTE: Some programs may be licensed where devices are considered users. In that case, the following applies. Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person.

Passport Advantage program licenses

IBM Docs

Part description                                         Part
IBM Docs
IBM Docs PA Per Authorized User Annual SW S&S Rnwl       E0CMNLL
IBM Docs PA Per Authorized User Lic + SW S&S 12 Mo       D0KXJLL
IBM Docs PA Per Authorized User SW S&S Reinstate 12 Mo   D0KXKLL

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Terms and conditions
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Statement of good security practices

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.

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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent . In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.


Increased uptime

The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.


The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting

Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support

Using the IBM ID entered during activation, customers can view system and support information in the My Systems and "Premium Search" sections of the Electronic Support website at

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus, Additional information is also available at

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financial benefit

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Mail:       IBM Teleweb Customer Support
  ® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Symphony, Passport Advantage, WebSphere, DB2, Express, AIX and are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

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