Multimedia Library for IBM Connections, Multimedia Library for IBM Quickr , Multimedia Library for IBM Sametime , Multimedia Library for IBM Lotus iNotes increases productivity
IBM United States Software Announcement 212-209June 5, 2012
ENUS212-209.PDF| Table of contents | ||||||||||||||||||||||
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(Corrected on June 21, 2012)
Updated Accessibility by people with disabilities section.
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| At a glance |
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Multimedia Library for IBM® Quickr® 8.2 and 8.5.x, IBM Sametime® 8.x, IBM Lotus® iNotes® , and IBM Connections 3.0:
- Delivers comprehensive e-learning tool for end users
- Helps ensure successful software rollout
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL.
Reference: YE001
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| Overview |
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Multimedia Libraries are software-specific, individual collections of video tutorials that show end users how to perform tasks. Use these Multimedia Libraries to enhance skills development:
- Multimedia Library for IBM Quickr 8.2 and 8.5.x
- Multimedia Library for IBM Sametime 8.x
- Multimedia Library for IBM Lotus iNotes
- Multimedia Library for IBM Connections 3.0
Each Multimedia Library contains between 275 and 350 tutorials, delivered right to the desktop. Collections are useful to help users develop skills needed to increase productivity and reduce help desk calls.
Benefits
- Affordable, enterprise-licensed solution
- Available in 11 languages
- Helps reduce skill-based support calls
- Contains individual clips that can be shared via email to prepare for a product rollout or upgrade
- Includes step-by-step text instructions
- Can be embedded into the IBM Lotus Notes® client or posted to an intranet
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| Key prerequisites |
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Refer to the Software requirements section for details.
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| Planned availability date |
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June 5, 2012: Electronic availability
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| Description |
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Multimedia Libraries are individual collections of video tutorials that help end users perform tasks when using IBM Connections, IBM Quickr , IBM Sametime , and IBM Lotus iNotes .
Each Multimedia Library contains between 275 and 350 tutorials, delivered right to the desktop. Each tutorial provides "how to" guidance and support, and can be used as a training solution to help users develop skills needed to increase productivity and reduce help desk calls.
Multimedia Library helps enhance end-user skills development:
- Affordable - This comprehensive collection of content is available at competitive prices.
- Supports global languages - English, French, Canadian French, Spanish, Latin American Spanish, Brazilian Portuguese, Italian, German, Japanese, Chinese Simplified, and Chinese Traditional.
- Embedded into Lotus Notes - Video clips can be embedded directly into Lotus Notes as a help file or by using a simple plug-in. Companies can also post the libraries on their intranet.
- Helps ensure successful software rollouts and change management - Individual clips can be selectively compiled and sent to employees via email to prepare for a product rollout or upgrade.
- Reduces help desk expenses - Employees have the answers they need on their desktops. Help desk staff can send email clips or point them to answers in a self-serve manner.
- Easy installation - They can be added to an intranet or embedded right into Lotus Notes , which can be effective for remote users.
- Contains text transcription - Each video clip includes a step-by-step text transcription that can be printed for follow-up learning.
- Simple administration and distribution - No need to identify, track, or report usage since one enterprise license is all that is needed for an entire company.
- Consistent yet flexible - Organize the clips into a training plan for new users or for employees upgrading to a new version of software.
Accessibility by people with disabilities
Although IBM makes no representation about the Section 508 status of third-party electronic and information technology products, IBM provides for informational purposes that the developer of this product has indicated that it is capable of satisfying the applicable requirements of Section 508 of the Rehabilitation Act. Contact the vendor for specific, current information on the conditions and limitations of this capability.
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| Reference information |
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Refer to Software Announcement 211-328, dated October 25, 2011 .
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| Program number |
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Program VRM Program name
number
5725-G62 1.0.0 Multimedia Library for IBM
Connections
5725-G64 1.0.0 Multimedia Library for IBM
Quickr
5725-G63 1.0.0 Multimedia Library for IBM
Sametime
5725-G65 1.0.0 Multimedia Library for
Lotus iNotes
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| Offering Information |
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Product information is available via the Offering Information website
Also, visit the Passport Advantage® website
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| Publications |
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No publications are shipped with these products.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.
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| Technical information |
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Specified operating environment
Hardware requirements
None
Software requirements
Visit
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Planning information
Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.
Packaging
Multimedia Library for Lotus Software will be distributed via electronic software distribution (ESD).
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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| Ordering information |
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This product is only available via Passport Advantage . It is not available as shrinkwrap.
Product information
Licensed function title Product group Product
category
Multimedia Library for Lotus Domino/Notes IBM Multimedia
Connections Servers Library
Multimedia Library for Lotus Domino/Notes IBM Multimedia
Quickr Servers Library
Multimedia Library for Lotus Domino/Notes IBM Multimedia
Sametime Servers Library
Multimedia Library for Lotus Domino/Notes IBM Multimedia
iNotes Servers Library
Program name PID Charge unit
number description
Multimedia Library for Lotus 5725-G62 Per Up to 25,000
Connections Users
Multimedia Library for Lotus 5725-G62 Per Up to 75,000
Connections Users
Multimedia Library for Lotus 5725-G62 Per Up to 5,000
Connections Users
Multimedia Library for Lotus 5725-G62 Per Unlimited
Connections Users
Multimedia Library for Lotus Quickr 5725-G64 Per Up to 75,000
Users
Multimedia Library for Lotus Quickr 5725-G64 Per Up to 5,000
Users
Multimedia Library for Lotus Quickr 5725-G64 Per Up to 25,000
Users
Multimedia Library for Lotus Quickr 5725-G64 Per Unlimited
Users
Multimedia Library for Lotus 5725-G63 Per Up to 75,000
Sametime Users
Multimedia Library for Lotus 5725-G63 Per Up to 5,000
Sametime Users
Multimedia Library for Lotus 5725-G63 Per Up to 25,000
Sametime Users
Multimedia Library for Lotus 5725-G63 Per Unlimited
Sametime Users
Multimedia Library for Lotus iNotes 5725-G65 Per Unlimited
Users
Multimedia Library for Lotus iNotes 5725-G65 Per Up to 25,000
Users
Multimedia Library for Lotus iNotes 5725-G65 Per Up to 5,000
Users
Multimedia Library for Lotus iNotes 5725-G65 Per Up to 75,000
Users
Charge metrics definitions
Install
Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.
Passport Advantage program licenses
Multimedia Library for IBM Connections
Part description Part
number
Multimedia Library for Lotus Connections
Multimedia Library for Lotus Per Unlimited Users 3rd D0P8SLL
party offering .
Multimedia Library for Lotus Per Up to 25,000 Users 3rd D0P8JLL
party offering .
Multimedia Library for Lotus Per Up to 5,000 Users 3rd D0P8ILL
party offering .
Multimedia Library for Lotus Per Up to 75,000 Users 3rd D0P8KLL
party offering .
Multimedia Library for IBM Quickr
Part description Part
number
Multimedia Library for Lotus Quickr
Multimedia Library for Quckr Per Unlimited Users 3rd D0P8TLL
party offering .
Multimedia Library for Quckr Per Up to 25,000 Users 3rd D0P8MLL
party offering .
Multimedia Library for Quckr Per Up to 5,000 Users 3rd D0P8LLL
party offering .
Multimedia Library for Quckr Per Up to 75,000 Users 3rd D0P8NLL
party offering .
Multimedia Library for IBM Sametime
Part description Part
number
Multimedia Library for Lotus Sametime
Multimedia Library for ST Per Unlimited Users 3rd party D0P8ULL
offering .
Multimedia Library for ST Per Up to 25,000 Users 3rd D0P8QLL
party offering .
Multimedia Library for ST Per Up to 5,000 Users 3rd D0P8PLL
party offering .
Multimedia Library for ST Per Up to 75,000 Users 3rd D0P8RLL
party offering .
Multimedia Library for Lotus iNotes
Part description Part
number
Multimedia Library for Lotus iNotes
Multimedia Library for iNots Per Unlimited Users 3rd D0P8YLL
party offering .
Multimedia Library for iNots Per Up to 25,000 Users 3rd D0P8WLL
party offering .
Multimedia Library for iNots Per Up to 5,000 Users 3rd D0P8VLL
party offering .
Multimedia Library for iNots Per Up to 75,000 Users 3rd D0P8XLL
party offering .
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| Terms and conditions |
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.
Licensing
Supplier's license terms apply.
Limited warranty
Not warranted by IBM . Warranty, if any, provided by supplier.
Volume orders
Not applicable.
Educational allowance
No. Special education prices are available through Passport Advantage .
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| IBM Electronic Services |
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM . Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
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| Prices |
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Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet® , if applicable. Additional information is also available at
Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financial benefit
Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.
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| Order now |
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.
IBM, Quickr, Sametime, Lotus, iNotes, Lotus Notes, Passport Advantage, Express, ValueNet and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
