IBM Real-time Compression Appliance STN7800 supports IBM Compression Software
IBM United States Hardware Announcement 113-012February 5, 2013
ENUS113-012.PDF| Table of contents | ||||||||||||||||||||
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| At a glance |
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IBM® Real-time Compression Appliance™ STN7800 (2452-780) offers availability of three feature codes based on connectivity requirements:
- Sixteen 1GbE Copper Ports (#2001)
- Four 10GbE Optical and 8 x 1GbE Copper Ports (#2005)
- Eight 10GbE Optical Ports (#2015)
Benefits
- Real-time compression of active primary network attached storage (NAS) data up to 80%
- Lossless compression is executed in real-time as data gets stored on the NAS system
- Slows the growth of storage acquisition and related storage lifecycle costs
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
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| Overview |
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IBM Real-time Compression Appliance STN7800 provides online storage optimization through real-time data compression with no impact to application performance. The STN7800 is designed to transparently compress data in NAS environments by up to 80%. IBM Real-time Compression™ Appliances are designed to optimize NAS capacity and help slow the growth of network attached storage, reducing the amount of storage to be managed, powered, and cooled.
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| Key prerequisites |
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IBM Real-time Compression Software V4.1.
Refer to Software Announcement 213-016, dated February 05, 2013 , for more information.
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| Planned availability date |
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February 15, 2013
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| Description |
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IBM Real-time Compression Appliances are designed to help meet the demands of rapid data growth, while enhancing storage efficiency. All IBM Real-time Compression Appliances apply IBM patented real-time data compression techniques to primary and existing storage, delivering optimization and savings throughout the entire storage lifecycle. The result is exceptional cost savings and operational and environmental efficiencies.
Performance: IBM Real-time Compression Appliance STN7800 sets a new level of primary storage efficiency performance capabilities. This new model supports more than twice the throughput of previous generation appliances and can reach sustained throughput of more than 2.4 GB/sec. This enables high-performance NAS environments to get the Real-time Compression benefits for all enterprise application workloads including the highest demanding performance applications.
Random Access Compression Engine Architecture: IBM Real-time Compression Appliance architecture is based on proven Lempel-Ziv (LZ) data compression algorithms. Real-time compression enables the IBM Real-time Compression Appliances to deliver real-time, random access, and deterministic data compression, while maintaining reliable and consistent performance.
High availability: IBM Real-time Compression Appliances are fully redundant components and deploy seamlessly into high-availability environments. Enhanced monitoring enables greater visibility into high availability environments.
Note: In mission-critical environments, it is highly recommended that two IBM Real-time Compression Appliances be installed as redundant configuration to help ensure the highest availability.
Base machines include the following with IBM Real-time Compression Appliance STN7800 (2452-780):
- Based on IBM System x3650 M4 model
- Dual Xeon E2680 8 Cores 2.70 GHz, 20 MB Cache Processors
- 96 GB RDIMM
- Dual 300 GB 10K 6 Gbps SAS Hard Drives
- DVD-ROM Optical drive
- Redundant 900W AC power supplies
- One 3 m Blue Cat5e cable
- One 3.7 m RS-232 cable
- Two C13-C14 PDU power cords
Accessibility by people with disabilities
A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Section 508 of the US Rehabilitation Act
A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
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| Product number |
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Description Machine Model Feature IBM Real-time Compression 2452 780 Appliance STN7800 Features 16x1GbE Copper Ports 2452 780 2001 4x10GbE Optical and 8x1GbE 2452 780 2005 Copper Ports 8x10GbE Optical Ports 2452 780 2015 3m Green Cat5e Ethernet Cable 2452 780 3003 5m LC-LC Optical Cable 2452 780 3705
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| Additional information |
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Feature descriptions
16x1GbE Copper Ports (#2001)
This feature provides 16 1GbE Copper ports.
4x10GbE Optical and 8x1GbE Copper Ports (#2005)
This feature provides 4 10GbE Optical ports and 8 1GbE Copper ports.
8x10GbE Optical Ports (#2015)
This feature provides 8 10GbE Optical ports.
3m Green Cat5e Ethernet Cable (#3003)
This feature provides one 3-meter Green Cat5e cable with RJ-45 connectors for 1 Gb Ethernet connection.
5m LC-LC Optical Cable (#3705)
This feature provides one 5-meter LC-LC Optical cable for 10 Gb Ethernet connections.
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM , you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).
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| Publications |
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Publications are shipped in hardcopy, on the Documentation CD, or both with the Real-time Compression Appliance hardware. The hardcopy documents are also available in Adobe™ Acrobat PDF format on the CD and available for browsing or printing. The Documentation CD and select documents are available as no-charge downloadable files from the IBM Publications Center website.
The following publications are shipped as hardcopy with the product:
Order
Title number
RtCA Documentation CD LCD8-1715
RtCA Installation and Planning Guide GI13-1221
IBM Statement of Limited Warranty GI13-1222
International Agreement for Acquisition Z125-6011
of Software Maintenance
International Program License Agreement Z125-3301
RtCA Software License Information GC27-3908
Licenses and Attributions Document Z125-5589
License Agreement for Machine Code Z125-5468
Croatia WEEE flyer N/A
IBM Systems Safety Notices G229-9054
The hardcopy documents are also in PDF format on the Documentation CD. The CD also has the following documents:
Order Title number RtCA Administration Guide N/A RtCA CLI Command Reference N/A RtCA Software Notices and Information IBM Systems Environmental Notices and Z125-5823 User Guide IBM Safety Information N/A IBM System x3650 M4 (7915) N/A Problem Determination and Service Guide Rack Installation Instructions for N/A IBM Gen-II Slides Kit
Additional publications are not available for order.
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| Services |
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Global Technology Services
IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.
These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.
For details on available services, contact your IBM representative or visit
For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit
For details on education offerings related to specific products, visit
Select your country, and then select the product as the category.
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| Technical information |
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Specified operating environment
Physical specifications
- Width: 445.0 mm (17.5 in)
- Depth: 746.0 mm (29.4 in)
- Height: 86.5 mm (3.4 in)
- Weight:
- Minimum configuration: 25 kg (55 lb)
- Maximum configuration: 30 kg (65 lb)
To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.
Operating environment
Air temperature:
- Server on: 5° to 40° degrees C (41° to 104° degrees F): altitude: 0 to 915 m (3,000 ft) for 60W to 95W processor models
- Server on: 10° to 35° degrees C (50° to 95° degrees F): altitude: 0 to 915 m (3,000 ft) for 115W to 135W processor models
- Server off: 5° to 45° degrees C (41° to 113° degrees F)
- Shipment: -40° C to 60° C (-40° F to 140° F)
Humidity:
- For 115W to 130W processors/135W processor models:
- Server on: 20% to 80%, maximum dew point 21° C, maximum rate of change 5° C/hr
- Server off: 8% to 80%, maximum dew point 27° C
Electrical:
- Models with 900 W power supplies:
- 100 to 127 (nominal) V ac; 50 Hz or 60 Hz; 10 A
- 200 to 240 (nominal) V ac; 50 Hz or 60 Hz; 5 A
- Input kilovolt-amperes (kVA) (approximately):
- Minimum configuration: 0.15 kVA
- Maximum configuration: 1.02 kVA
- Models with 750 W ac power supplies:
- 100 to 127 (nominal) V ac; 50 Hz or 60 Hz; 8.9 A
- 200 to 240 (nominal) V ac; 50 Hz or 60 Hz; 4.5 A
- Input kilovolt-amperes (kVA) (approximately):
- Minimum configuration: 0.15 kVA
- Maximum configuration: 0.9 kVA
- Models with 550 W power supplies:
- 100 to 127 (nominal) V ac; 50 Hz or 60 Hz; 6.5 A
- 200 to 240 (nominal) V ac; 50 Hz or 60 Hz; 3.3 A
- Input kilovolt-amperes (kVA) (approximately):
- Minimum configuration: 0.16 kVA
- Maximum configuration: 0.66 kVA
BTU output:
- Minimum configuration: 525 Btu/hr (123 watts)
- Maximum configuration: 3480 Btu/hr (1020 watts)
Noise level:
- 6.6 bels (operating)
- 6.4 bels (idle)
Yes
Homologation
This product is certified only in the following countries for connection to interfaces of public telecommunications networks:
Albania Algeria Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Australia Bahamas (The) Bahrain Bangladesh Barbados Belize Benin Bermuda Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Burkina Faso Burundi Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Colombia Congo, Democratic Republic of the Costa Rica Cote d'Ivoire Croatia Dominica Dominican Republic Ecuador EEA+ Egypt El Salvador Equatorial Guinea Eritrea Ethiopia Fiji French Polynesia Gabon Gambia (The) Georgia Ghana Gibraltar Greenland Grenada Guatemala Guernsey Guinea-Bissau Guyana Haiti Honduras Hong Kong (Territory of China) India Indonesia Isle of Man Israel Jamaica Japan Jersey Jordan Kenya Korea, South Kuwait Lebanon Lesotho Macau (China) Macedonia Madagascar Malawi Malaysia Mali Mauritius Mexico Moldavia Montenegro Monaco Montserrat Morocco / Western Sahara Mozambique Namibia Nepal Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Oman Pakistan Panama Paraguay Peru Philippines Qatar Russia Rwanda Saint Kitts and Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines Saudi Arabia Serbia Seychelles Singapore South Africa Sri Lanka Suriname Swaziland Taiwan Tanzania Thailand Togo Trinidad and Tobago Tunisia Turkey Turks and Caicos Islands Uganda Ukraine United Arab Emirates USA+ Uruguay Venezuela Vietnam Zambia Zimbabwe
In other countries, further certification may be required by law prior to making any such connection. Contact an IBM representative or reseller for any questions. In some countries, the availability of the product may depend on the availability of the relevant national regulatory certificates.
Hardware requirements
IBM Real-time Compression Appliance hardware (2452-780) must be installed in a standard 19-inch rack using the rack mounting hardware provided with the machine.
Software requirements
Minimum software requirement:
- IBM Real-time Compression Appliance Software V4.1
Planning information
Customer responsibilities
The IBM Real-time Compression Appliance is a customer install machine but requires that a minimum of two days of Implementation Services be ordered with each system ordered. IBM Real-time Compression Appliance Implementation Services are available from GTS Lab Services. Please contact your IBM sales representative to verify that this requirement is met.
Following good safety practice, IBM recommends that three or more persons install this product.
Physical configuration and installation planning for the 2452 is a customer responsibility. Information about physical configuration and installation requirements, including equipment, site, and power requirements, can be found in the IBM Real-time Compression Appliances Installation and Planning Guide - GI13-1221 .
You are responsible for downloading or obtaining from IBM , and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet website or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.
Cable orders
No cables required.
Installability
Estimated time to unpack an IBM Real-time Compression Appliance and install it in the rack is two hours.
Supplies
For users: IBM (product name) can be purchased through the dealers around the world.
To request a list of dealers in your area, call (fulfillment company; Lexmark, Priority Fulfillment Services, AP Support Services) at (telephone number - see above paragraph for the appropriate answer for the right fulfillment company and telephone number by country).
For remarketers: Remarketers can purchase IBM printer supplies through Wholesale Distributors and through fulfillment companies around the world. More information can be obtained by sending your request to the IBM Printer Supplies email address at ibmprint@us.ibm.com. Remarketers can also contact IBM's fulfillment companies directly. Fulfillment companies vary depending upon which products are being sold.
IBM production printer supplies as well as legacy printer supplies (announced prior to June of 1994) can be purchased through dealers. Dealers who are interested in purchasing these IBM printer supplies for resale can call Lexmark at 800-292-5885.
Customers who are interested in purchasing IBM network printer supplies or other workgroup printer supplies can order these products through dealers. Remarketers in Asia Pacific, Latin America, Mexico, and South America can call 888-IBM-PRINT (426-7746) for more information on becoming a dealer through Priority Fulfillment Services, IBM's contracted fulfillment company for these geographies. Remarketers who are interested in reselling these supplies in Europe, the Middle East, and Africa can call Asia Pacific Support Services at +011 31-433-502-766 for more information.
Remarketers in the United States who are interested in selling IBM printer supplies can obtain sales and marketing support by calling Global Marketing Services at 800-646-8028.
For users and remarketers ( IBM tape supplies): IBM (product name) supplies can be ordered directly through AAS using (enter appropriate machine type/feature code).
IBM (product name) supplies can be also purchased through Priority Fulfillment Services and its distribution channel in North America, Latin America, and Asia Pacific. These (product name) supplies can be purchased through Forex Telegistics BV and its distribution channel in Europe, the Middle East, and Africa.
For information about Priority Fulfillment Services distribution channels, call 1-888-IBM Media in the US and Canada or visit
Security, auditability, and control
This product uses the security and auditability features of host hardware, host software, or application software to which it is attached.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
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| Terms and conditions |
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IBM Global Financing
Yes
Warranty period
One year
An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.
Warranty service
If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.
Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.
CRU Service
IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU.
Tier 1 (mandatory) CRU
Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.
Tier 2 (optional) CRU
You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.
Based upon availability, CRUs will be shipped for next business day (NBD) delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.
The following parts have been designated as Tier 1 CRUs:
- AC power cord
- AC power supply
- Disk drive
- Cables
- Fans
- Wrap plug
- Air Baffle
- Fan Cage
- Cover
- Op Panel
CRU and On-site Service
At IBM's discretion, you will receive specified CRU service, or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.
Service level is:
- 9 hours per day, Monday through Friday, excluding holidays, next business day response. Calls must be received by 5:00 p.m. local time in order to qualify for next business day response.
Warranty service upgrades
During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed. Refer to the Warranty service section for additional details.
IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.
Maintenance service options
CRU and On-site Service
At IBM's discretion you will receive CRU service or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following on-site response-time objectives are available as warranty service upgrades for your machine. Available offerings are:
- 9 hours per day, Monday through Friday, excluding holidays, 4 hour average, same business day response
- 24 hours per day, 7 days a week, 4 hour average response
- 24 hours per day, 7 days a week, 2 hour average response
Customer Replaceable Units (CRUs) may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified above. For additional information on the CRU Service, see the warranty information.
Maintenance services
If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information. The following service selections are available as maintenance options for your machine type.
On-site Service
IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.
Service levels are:
- 9 hours per day, Monday through Friday, excluding holidays, 4 hour average, same business day
- 24 hours per day, 7 days a week, 4 hour average response
- 24 hours per day, 7 days a week, 2 hour average response
Customer Replaceable Unit (CRU) Service
If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.
Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM . When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.
CRUs may be provided as part of the machine's standard maintenance service except that you may install a CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified above.
Warranty service upgrades
Usage plan machine
No
IBM hourly service rate classification
One
When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.
Field-installable features
Yes
Model conversions
No
Machine installation
Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.
Graduated program license charges apply
No
Licensed machine code
IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement at
IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes available for download from the IBM System Storage® technical support website
You may also obtain updated code by contacting your IBM representative.
If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.
Educational allowance
A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.
The educational allowance is 15% for the products in this announcement.
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| Pricing |
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Product charges
Machine Feature
Description type Model number
STN7800 Model 780 2452 780
Features
16x1GbE Copper Ports 2452 780 2001
4x10GbE Optical and 8x1GbE 2452 780 2005
Copper Ports
8x10GbE Optical Ports 2452 780 2015
3m Green Cat5e Cable 2452 780 3003
5m LC-LC Optical Cable 2452 780 3705
Plant/
Field MES Cabl CSU
Mach/Mod/Feat install removal req. (1)
16x1GbE Copper Ports 2452/780/2001 Plant N N N
4x10GbE Optical and 8x1GbE 2452/780/2005 Plant N N N
Copper Ports
8x10GbE Optical Ports 2452/780/2015 Plant N N N
3m Green Cat5e cable 2452/780/3003 Both Y N Y
5m LC-LC optical cable 2452/780/3705 Both Y N Y
(1) Customer setup
Pricing terms
Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.
Alternative service
ICA warranty upgrade
IOR
IBM
Machine on-site repair
type-model-feature (IOR, 24 x 7)
2452-780
ICA Maintenance
IOR IOR
IBM next day IBM 4-hr resp.
on-site repair on-site repair
Machine type-model (9 x 5) (24 x 7)
2452-780
2452-780-2001
2452-780-2005
2452-780-2015
Annual minimum maintenance charges
IZA
IBM
EasyServ
repair
Machine type-model (EZ)
2452-780
IBM IBM
On-site Repair On-site Exchange
Machine type-model (IOR 9 x 5) (IOE 9 x 5)
2452-780
IBM IBM
On-site Repair On-site Exchange
Machine type-model (IOR 24 x 7) (IOE 24 x 7)
2452-780
ServicePac prices
For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology lifecycle.
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| Order now |
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
Real-time Compression Appliance and Real-time Compression are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, PartnerWorld, System Storage and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Adobe is a trademark of Adobe Systems Incorporated in the United States, and/or other countries.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
