IBM Connections Suite V4.5.1 now incorporates IBM Sametime V9.0 to meet your social business needs
IBM Europe, Middle East, and Africa Software Announcement ZP13-0597October 22, 2013
ENUSZP13-0597.PDF| Table of contents | ||||||||||||||||||||
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| Overview |
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IBM® Connections Suite V4.5.1 brings together, in one affordable offering, the capabilities that are designed to help:
- Develop and nurture a network of business colleagues whose expertise can be called upon as business needs evolve
- Work with teammates on shared business objectives in real time using instant messaging and web meetings
- Socialize important documents so that colleagues can find the right content faster
IBM Connections Suite is now further enhanced by adding IBM Sametime® Complete V9.0 and IBM Connections V4.5 Interim Feature Release 1 (IFR 1).
IBM Sametime Complete incorporates new capabilities that make it easier and more cost effective to engage your colleagues, partners, and customers.
- Video based on the latest H.264 SVC codec: Layering technology means video can be economically delivered to a range of devices.
- Software multipoint control unit (MCU): Intelligently routes requested SVC layers to clients without expensive, hardware intensive transcoding.
- An all new, streamlined user experience: Access the tools you need in fewer clicks, with less clutter.
- Collaborate with customers or business partners without additional license fees.
IBM Connections V4.5 IFR 1 includes entitlement to IBM Forms Experience Builder V8.5 so you can use Community Surveys feature.
This entitlement adds the following new capabilities:
- Create and conduct surveys and polls among the members of an IBM Connections community
- Use the built-in survey designer and a variety of different question types
- View the results of the above surveys and polls as a chart or a table
The capabilities provided by the entitlement to IBM Forms Experience Builder V8.5 are accessed within an IBM Connections Community.
Consult the IBM Connections V4.5 IFR 1 product license for the full details of the IBM Forms Experience Builder V8.5 entitlement.
In addition to the new polls and surveys feature and IBM Sametime Complete V9.0, IBM Connections Suite V4.5.1 also includes all the capabilities of IBM Connections V4.5.
If you are an existing IBM Connections and IBM Sametime Complete customer, you can now take advantage of all the capabilities that IBM Connections Suite offers. New trade-up part numbers are available that permit you to leverage your existing investments and purchase a full IBM Connections Suite entitlement at a prorated rate.
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| Key prerequisites |
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Refer to the Hardware requirements section for details.
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| Planned availability date |
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October 22, 2013: Electronic availability
October 22, 2013: Media availability
Refer to the Availability of national languages section for national language availability.
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| Availability of national languages |
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Product description Language GA date
IBM Connections Suite V4.5.1 Multilingual October 22, 2013
(Portuguese,
French,
Danish,
Catalan,
Russian,
Hebrew,
Arabic, Thai,
Korean,
Chinese -
Simplified,
Norwegian
Bokmal,
Portuguese-Brazilian,
German,
Swedish,
Japanese,
Chinese -
Traditional,
Hungarian,
English,
Slovenian,
Greek,
Turkish,
Dutch, Czech,
Slovakian,
Italian,
Finnish,
Polish)
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| Program number |
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Program VRM Program name number 5725-G54 4.5.1 IBM Connections Suite
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| Education support |
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website
Contact your IBM representative for course information.
IBM Software Services for Education provides education to support many IBM offerings. For a complete list of offerings visit the website at
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| Offering Information |
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Product information is available via the Offering Information website
Also, visit the Passport Advantage® website
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| Publications |
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No publications are shipped with this product.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.
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| Technical information |
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Specified operating environment
Hardware requirements
Visit
Software requirements
Refer to the Hardware requirements section
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Planning information
Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.
Packaging
IBM Connections Suite V4.5.1 will be distributed via a media package and electronic software distribution (ESD).
- The License Information form number for IBM Connections suite is L-CMAS-8ZZT43.
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Global Technology Services®
Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.
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| Ordering information |
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For ordering information, consult your IBM representative or authorized IBM Business Partner, or visit
This product is only available via Passport Advantage . It is not available as shrinkwrap.
Product information
Licensed function title Product group Product
category
IBM Connections Suite IBM IBM
Connections Connections
Program name PID Charge unit
number description
IBM Connections Suite 5725-G54 Per Authorized
User
Charge metrics definitions
Install
Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.
Passport Advantage program licenses
IBM Connections Suite
Part description Part
number
IBM Connections Suite
IBM Connections Suite Per Authorized User Annual SW S&S E0H98LL
Rnwl
IBM Connections Suite Per Authorized User Lic + SW S&S D0Z1SLL
12 Mo
IBM Connections Suite Per Authorized User SW S&S D0Z1TLL
Reinstate 12 Mo
Passport Advantage trade-up licenses
IBM Connections Suite
Precursor product Trade-up product Trade-up
part
number
IBM Connections Suite
IBM Connections IBM Conn Suite AU from IBM D12GLLL
Connections AU Trade Up
Lic + SW S&S 12 Mo
IBM Sametime Complete IBM Conn Suite AU from IBM D12GMLL
Sametime Complete AU Trade
Up Lic + SW S&S 12 Mo
Passport Advantage supply
Program name/description Part
number
IBM Connections Suite V4.5.1
IBM Connections Suite V4.5.1 Multiplatform Multilingual AY011ML
Media Pack
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
IBM Connections Suite V4.5.1
Entitled maintenance Media packs description Part
offerings description number
IBM Connections Suite IBM Connections Suite AY011ML
Authorized User V4.5.1 Multiplatform
Multilingual Media Pack
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| Terms and conditions |
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
Licensing
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.
Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.
This software license includes Software Subscription and Support (also referred to as Software Maintenance).
License Information form number
Program name Program Form number
number
IBM Connections Suite 5725-G54 L-CMAS-8ZZT43
The program's License Information will be available for review on the IBM Software License Agreement website
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support
Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee
For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
Volume orders (IVO)
No
Passport Advantage applies
Yes, and through the Passport Advantage website at
This product is only available via Passport Advantage . It is not available as shrinkwrap.
Usage restriction
Yes. For additional information, refer to the License Information document that is available on the IBM Software License Agreement website
International Passport Agreement
Software Subscription and Support applies
Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.
While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at
System i® Software Maintenance applies
No
Educational allowance available
Education allowance does not apply.
Education software allowance does not apply.
Special education prices are available for qualified customers through Passport Advantage .
Statement of good security practices
IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.
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| IBM Electronic Services |
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.
Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent . In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to
The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.
Benefits
Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.
Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .
More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.
Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at
My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.
For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit
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| Prices |
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Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus, Additional information is also available at
Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financial benefit
Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.
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| Announcement countries |
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All European, Middle Eastern and African countries except:
- Iran
- Libyan Arab Republic
- South Sudan
- Syria
Trademarks
Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.
IBM, Sametime, Passport Advantage, Express, Global Technology Services, System i and AIX are registered trademarks of IBM Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
