IBM LotusLive offers new service plans for enterprise deployment and IBM Lotus customers

IBM Europe, Middle East, and Africa Software Announcement ZP09-0475
October 27, 2009

 
 ENUSZP09-0475.PDF (92KB)

Table of contents   Document options  
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Statement of direction Statement of direction Prices Prices
Program number Program number Announcement countries Announcement countries
 
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At a glance
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IBM® LotusLive Engage for Enterprise Deployment 1.0 (LotusLive's newest offering) is:

  • Based on IBM's LotusLive Engage service
  • Offers you the ability to share files, collaborate, and conduct Web conferences with other paid LotusLive Engage subscribers inside of the enterprise for a much lower price point
  • Delivering the option of inviting guest users outside of the enterprise into the LotusLive community

IBM LotusLive services, a cloud-based portfolio of social networking and collaboration services designed for business is now offered at reduced prices for IBM Lotus® software customers with active subscription and support. The following services are included in the new pricing plans:

  • IBM LotusLive Engage for Enterprise Deployment
  • IBM LotusLive Connections
  • IBM LotusLive Meetings
  • IBM LotusLive iNotes™

 
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Overview
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IBM LotusLive for Engage Enterprise Deployment 1.0 is an intuitive set of business services integrated with social networking capabilities and online meetings, which enable users to collaborate and work with others outside or inside the firewall. LotusLive Engage provides an on-demand meeting room, file sharing, Instant Messaging, social networking features to find business contacts, activities, and surveys and live charts for presenting data to multiple audiences.

New pricing options let you add employees to your environment at significantly discounted costs. To qualify for the discounts, any employees participating in the LotusLive Engage services must have a paid subscription, and cannot participate as a guest. Additional discounts are offered for enterprises that meet the above criteria and have current Lotus software maintenance agreements in place.


 
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Key prerequisites
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Refer to the Hardware requirements and Software requirements sections for details.


 
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Planned availability date
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October 27, 2009: Electronic software delivery


 
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Description
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IBM LotusLive Engage for Enterprise Deployment 1.0, a service based on IBM's LotusLive Engage service, offers you the ability to share files, collaborate, and conduct Web conferences with paid LotusLive Engage subscribers inside of their enterprise. Even though this service limits file sharing, Web meetings, and overall collaboration to be between paid LotusLive Engage subscribers inside of an individual's company or enterprise, you still have the option of sharing files, surveys, and other information, and conducting Web conferences with guest users outside of the enterprise, at no additional charge.

IBM LotusLive services, a cloud-based portfolio of social networking and collaboration services designed for business, is now offered at reduced prices for IBM Lotus software customers with active subscription and support. The following services are included in the new pricing plans:

  • IBM LotusLive Engage for Enterprise
  • IBM LotusLive Connections
  • IBM LotusLive Meetings
  • IBM LotusLive iNotes

In order to take advantage of the lower prices, you must have purchased the Lotus software on an authorized user model (not Processor Value Unit or server basis) and be current on the subscription and support for the same Lotus product.

Note: Websphere portal products do not qualify you for these lower priced options.


 
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Statement of direction
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Overall, the IBM LotusLive portfolio will continue to expand to include additional business services. The initial focus will be on capabilities for e-mail and mobility. However, as cloud-delivered applications are adopted and enhanced, other types of services, complementary to collaboration, will be evaluated.

IBM will also continue to develop tighter integration between on-premise applications and the LotusLive suite so that you can look to extend your current investment of on-premise applications.

All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.


 
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Reference information
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Refer to Software Announcement ZP09-0057, dated April 07, 2009.


 
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Program number
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Program    VRM                          Program name
number
 
5724-Z52   1.0.0                        IBM LotusLive for Lotus
                                         Customers with Active
                                         Support and Subscription
5724-Z43   1.0.0                        LotusLive Engage for
                                         Enterprise Deployment

 
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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site

http://www.ibm.com/services/learning/

Contact your IBM representative for course information.

IBM Software Services for Lotus Education provides education to support many Lotus offerings. For a complete list of offerings visit the Web site at

http://www.ibm.com/software/lotus/training

 
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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® Web site

http://www.ibm.com/software/passportadvantage

 
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Publications
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No publications are shipped with these products.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.


 
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Technical information
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Specified operating environment

Hardware requirements

None

Software requirements

Refer to

https://www.lotuslive.com/support

Operating systems

LotusLive Engage for Enterprise Deployment:

  • Microsoft® Windows® XP
  • Windows Vista (with service packs) along with one of the following:
    • Sun JVM 1.5
    • Sun JVM 1.6
    • IBM JVM 1.5

LotusLive Meetings:

  • Microsoft Windows XP or Server 2003
  • Microsoft Vista
  • Mac OS X
  • Apple Safari 3.1, 3.2 or 4.0
  • Linux®, UNIX®, or Solaris

LotusLive Connections:

  • Microsoft Windows XP and Windows Vista (with service packs) along with one of the following:
    • Sun JVM 1.5
    • Sun JVM 1.6
    • IBM JVM 1.5
  • LotusLive iNotes:
    • Windows XP
    • Windows Vista
    • Mac OS 10.4 and Mac OS 10.5

Browsers

  • LotusLive Engage for Enterprise Deployment:
    • Internet Explorer 6.0 + SP2, 6.1, and 7 (with service packs)
    • Firefox 2.0, 2.0.0.3, and 3.0
  • LotusLive Meetings:
    • Internet Explorer 6.0 SP2, 7.0, and 8.0
    • Firefox 2.0x, or Firefox 3.0x/3.5
    • Mac OS X, Linux, UNIX, and Solaris
  • LotusLive Connections:
    • Internet Explorer 6.0 + SP2, 6.1, and 7 (with service packs)
    • Firefox 2.0, 2.0.0.3, and 3.0
  • LotusLive iNotes:
    • Microsoft Internet Explorer 6.0,7.0 and 8.0
    • Firefox 3.0
    • Opera 9.6 in Windows XP
    • Microsoft Internet Explorer 7.0 and 8.0
    • Safari 3.2

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Customer responsibilities

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

This is a Software as a Service (SaaS) offering.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Global Technology Services

Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.


 
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Ordering information
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For ordering information, consult your IBM representative or authorized IBM Business Partner, or visit

http://www-306.ibm.com/software/support/pa.html

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM LotusLive Connections for       LotusLive       LotusLive
 Lotus Customers with Active S&S
IBM LotusLive Engage for            LotusLive       LotusLive
 Enterprise Deployment
IBM LotusLive Engage for Lotus      LotusLive       LotusLive
 Customers with Active S&S
IBM LotusLive Meetings for Lotus    LotusLive       LotusLive
 Customers with Active S&S
IBM LotusLive iNotes for Lotus      LotusLive       LotusLive
 Customers with Active S&S
Program name                          PID        Charge unit
                                      number     description
 
IBM LotusLive Connections for Lotus   5724-Z52   FTL per
 Customers with Active S&S                        Authorized User
IBM LotusLive Engage for Enterprise   5724-Z43   Per Host with up
 Deployment                                       to 14 Ext
                                                  Participants no
                                                  Internal Guests
IBM LotusLive Engage for Lotus        5724-Z52   Per Host with up
 Customers with Active S&S                        to 14 Ext
                                                  Participants no
                                                  Internal Guests
IBM LotusLive Meetings for Lotus      5724-Z52   Per Host with up
 Customers with Active S&S                        to 14 Ext
                                                  Participants no
                                                  Internal Guests
IBM LotusLive iNotes for Lotus        5724-Z52   FTL per
 Customers with Active S&S                        Authorized User

Charge metrics definitions

Authorized User

Authorized User is the unit of measure by which this program is subscribed to the service. An Authorized User is an individual (named or unnamed) within or outside of your enterprise. The service may be accessed by the number of users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the service in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Host with up to 14 external participants and no internal guests

The Host is a specific user with access rights to a personal account that will allow them to hold an unlimited number of meetings with up to 14 external participants. One meeting per host can be held at one time. Usage (for example, minutes) is unlimited. Any internal participants must possess their own personal account.

Passport Advantage program licenses

LotusLive Engage for Enterprise Deployment

Part description                                         Part
                                                         number
 
IBM LotusLive Engage for Enterprise Deployment
LotusLive Engage Enterprise Deployment Host 14EPNIG      D0BW7LL
 Annual Bill FTU 1 Yr

LotusLive for Lotus Customers with Active S&S

Part description                                         Part
                                                         number
 
IBM LotusLive Engage for Lotus Customers with Active
 S&S
LL Engage Lotus Customers with S&S Host 14 ExtPrt        D0BWALL
 NoIntGst Ann Bill FTU 1YR

LotusLive for Lotus Customers with Active S&S

Part description                                         Part
                                                         number
 
IBM LotusLive Connections for Lotus Customers with
 Active S&S
LL Connections Cust with S&S FTL per Authorized User     D0C1ELL
 Annual Billing FTU 1

LotusLive for Lotus Customers with Active S&S

Part description                                         Part
                                                         number
 
IBM LotusLive Meetings for Lotus Customers with Active
 S&S
IBM LotusLive Meetings for Lotus Customers ActiveS&S     D0C1FLL
 H14EPNIG AnnBillFTU1Yr

LotusLive for Lotus Customers with Active S&S

Part description                                         Part
                                                         number
 
IBM LotusLive iNotes for Lotus Customers with Active
 S&S
IBM LotusLive iNotes for Lotus Customers Active S&S AU   D0C1GLL
 Annual Bill FTU 1 Yr

 
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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form numbers
Program name                              Program    Form number
                                          number
 
LotusLive Engage for Enterprise           5724-Z43   NA
 Deployment
LotusLive for Lotus Customers with        5724-Z52   NA
 Active S&S

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Handbook for further information at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Authorization for use on home/portable computer

The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees.

LotusLive Engage for Enterprise Deployment:  No
LotusLive for Lotus Customers with Active S&S:  No
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Usage restriction

Yes. For additional information refer to the License Information Document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
International Passport Agreement
Software Subscription and Support (Software Maintenance)

These products are licensed under the IBM Program License Agreement (IPLA), and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program.

These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (also referred to as Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (also referred to as Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
Other terms
System i Software Maintenance applies

No

Educational allowance available

Education allowance does not apply.

Education software allowance does not apply.

Special education prices are available for qualified customers through Passport Advantage.


 
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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.


 
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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet®, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller/em ea/channelannouncement

 
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Announcement countries
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All European, Middle Eastern and African countries except:

  • Iran
  • Sudan
  • Syria
Trademarks

iNotes and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Lotus, Passport Advantage and ValueNet are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/

 

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