IBM Lotus Notes Hosted Messaging delivers services for quicker deployment
IBM Europe, Middle East, and Africa Software Announcement ZP08-0538October 21, 2008
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At a glance |
E-mail is indispensable to today's business. And while its benefits are numerous, so are the challenges that it presents. With IBM® Lotus Notes® Hosted Messaging you can have a team of experts and cutting-edge infrastructure dedicated to improving the performance of your messaging environment while reducing the costs of your in-house solution.
Notes® Hosted Messaging offering is designed to:
- Enhance the security, integrity and availability of the messaging system
- Keep costs lower by using automated processes and an integrated platform
- Support a faster implementation with an established infrastructure and a team of subject matter experts
There is a minimum 1,000 authorized user purchase requirement per company for the initial purchase.
This offering requires a customer signed IBM Passport Advantage® "Attachment for Fixed Term Use". That document references an offering-specific "Terms of Use" document which outlines the terms of this offering. This worldwide offering is currently available only under English language contractual terms.
Additional language versions of the offering-specific "Terms of Use" document will be made available very soon. The following Web site will be updated as language versions of the "Terms of Use" document become available
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Overview |
IBM Lotus Notes Hosted Messaging features standardized services that are designed to deliver faster deployment and more competitive pricing. A team of experts, state-of-the-art infrastructure, and established processes and controls help create a highly available, security-rich environment for your messaging systems. Optional support is available for migration. Daily maintenance tasks, such as data backup and guarding against viruses and spam are included. Dealing with hygiene threats can take its toll on your IT department. With the Notes Hosted Messaging solution, industry-leading spam and virus protection help stop hygiene threats before they impact end users.
The solution includes:
- Servers
- Storage
- Monitoring
- Networks
- Security
- 24 x 7 support
Features
- Fully managed, scalable enterprise e-mail application platform hosted at an IBM data center
- 1 GB mailbox
- Comprehensive service-level agreements for e-mail application and infrastructure (99.5% and 99.9% availability)
- Support for the regulatory requirements of the government and various industries
- Anti-spam and antivirus protection to support data privacy and security
- Backup and restore
Benefits
- Lower, more predictable costs
- Dedicated environment for enhanced data privacy, security, and scalability
- Faster implementations and time to value
- Improved efficiency as IT staff is freed to focus on business-related tasks
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Key prerequisites |
Refer to the Hardware requirements and Software requirements sections for details.
The PID number 5724-W71 has a prerequisite that states one must maintain the applicable Subscription and Support as described in the "Terms of Use" document.
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Planned availability date |
Electronic software delivery:
October 21, 2008: English, Catalan, Chinese-Traditional and Simplified, French, German, Japanese, Korean, Italian, Portuguese-Brazilian, Spanish, Danish, Dutch, Finnish, Norwegian, and Swedish.
November 26, 2008: Arabic, Czech, Greek, Hebrew, Hungarian, Polish, Portuguese, Russian, Slovenian, Slovakian, Turkish, and Thai.
Physical media and documentation:
November 14, 2008: English, Catalan, Chinese-Traditional and Simplified, French, German, Japanese, Korean, Italian, Portuguese-Brazilian, Spanish, Danish, Dutch, Finnish, Norwegian, and Swedish.
December 19, 2008: Arabic, Czech, Greek, Hebrew, Hungarian, Polish, Portuguese, Russian, Slovenian, Slovakian, Turkish, and Thai.
Specific national language version details for physical media included in this announcement are listed in the Availability of national languages section.
Availability of programs with encryption algorithm in France is subject to French government approval.
Cryptography in this product is limited to password encryption, authentication or digital signature.
Refer to the complete announcement for globalization details.
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Description |
The Notes Hosted Messaging offering delivers an integrated platform for managed enterprise e-mail application and infrastructure services. IBM offers leading, proven methods; extensive Lotus Notes implementation, management and support experience; and business insight and technology capabilities to help you align IT investments with your business goals.
By decreasing the effort required for technology management, the Notes Hosted Messaging offering helps free IT organizations to focus on strategic initiatives that deliver business innovation. The integrated platform for managed services helps reduce the risk of implementing multiple components while improving performance. By relying on best practices and proven methodologies, the offering can improve the reliability of the e-mail application environment.
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Statement of direction |
Since 1989, IBM Lotus® has delivered product upgrades that enable seamless backward and forward compatibility. IBM Lotus Notes and Domino® software continues to provide improvements and new capabilities. We are introducing IBM Hosted Messaging e-mail services for both new and existing Notes Domino customers.
All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.
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Reference information |
Refer to Software Announcement ZP08-0138, dated February 19, 2008.
Availability of national languages
Product description Language GA date Nts Hstd Msg Base Svc w/Nts Multilingual December 19, 2008 V1.0.0 (Russian, Hebrew, Arabic, Norwegian Bokmal, Hungarian, Slovenian, Greek, Turkish, Czech, Slovakian, Polish), Thai Nts Hstd Msg Base Svc w/Nts Multilingual November 14, 2008 V1.0.0 (Korean, Chinese - Simplified, Japanese, Chinese - Traditional), Multilingual (French, Danish, Catalan, Spanish, Norwegian Bokmal, Portuguese- Brazilian, German, Swedish, Dutch, Italian, Finnish), English
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Program number |
Program VRM Program name number 5724-W71 1.0.0 IBM Lotus Notes Hosted Messaging 5724-W72 1.0.0 IBM Lotus Notes Hosted Messaging Services with Notes Messaging
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Education support |
The following educational offerings are available as listed below:
IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site
Contact your IBM representative for course information.
IBM Software Services for Lotus Education provides education to support many Lotus offerings. For a complete list of offerings visit the Web site at
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Offering Information |
Product information is available via the Offering Information Web site
Also, visit the Passport Advantage Web site
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Publications |
No publications are shipped with these products.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.
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Technical information |
Specified operating environment
Hardware requirements
For the most up to date information regarding hardware and software requirements, please visit
IBM Lotus Notes Client
Platform Microsoft® Windows® Linux® (Notes client only) Supported operating Microsoft Windows XP SUSE Linux system versions Professional; Enterprise Desktop Microsoft Windows XP (SLED) 10 XGL; Red for Tablet PC; Hat Enterprise Linux Microsoft Windows (RHEL) 5.1 Desktop - Vista: Enterprise, Note: AIGLX and Ultimate and Business SELinux must be Editions; Microsoft disabled Windows Vista for (refer to the "Linux Tablet PC; (refer to system requirements" the "Windows system Release Note for requirements" Release Service Pack Note for Service Pack information) information) Processors supported Intel® Pentium® or Intel Pentium or higher and higher and compatibles, or compatibles, or equivalents equivalents Windows XP - Pentium Pentium 4, 1.2 GHz 4, 1.2 GHz or higher or higher Windows Vista - Pentium 4, 1.2 GHz or higher RAM Windows XP - 512 MB 512 MB minimum; 1 GB (Additional memory minimum; 1 GB or more or more strongly requirements are strongly recommended recommended subject to your Windows Vista - 1 GB operating system minimum; 1.5 GB or requirements.) more strongly recommended Disk space Install directory Install directory (The minimum amounts (C:\) - 900 MB or (/opt) - 1.5 GB are the disk space more recommended minimum required for (refer to the "Notes (refer to the "Notes installing default installation installation files. directories" release directories" release More disk space is note for additional note for additional required if databases information) information) are replicated locally or copied locally.) Video Hardware support for 128 MB video RAM OpenGL (with XGL-compatible video driver from hardware OEM for SLED 10) /etc/X11/xgl-hardware list Monitors supported Color monitor Color monitor required required 1024 x 768 screen 1024 x 768 screen resolution minimum resolution minimum Protocols supported NetBIOS over NetBEUI No No NetBIOS over IP(1) Yes No NetBIOS over IPX(2) Yes No SPX No No SPX II No No TCP/IP Yes, IPv4 and IPv6 Yes X.PC Yes No
Software requirements
For the most up to date information regarding hardware and software requirements, please visit
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Planning information
Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.
Packaging
IBM Lotus Notes Hosted Messaging with Notes Messaging V1.0 will be distributed via a media package and electronic software distribution (ESD).
IBM Lotus Notes Hosted Messaging with Notes Messaging media is distributed in several specific packages based on language preference and include the following:
- Lotus Notes product CDs or electronic image files
- Softcopy product documentation, including README files, which is included on the product CDs or electronic image files
- The LI form number for Lotus Notes is L-GHUS-7D2JJ2.
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Global Technology Services
Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.
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Ordering information |
For ordering information, consult your IBM representative or authorized IBM Business Partner, or visit
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product information
Licensed function title Product group Product category IBM Lotus Notes Hosted Messaging Domino/Notes Notes Client Base Services 1GB Servers IBM Lotus Notes Hosted Messaging Domino/Notes Notes Client Base Services with Notes Messaging Servers 1GB IBM Lotus Notes Hosted Messaging Domino/Notes Notes Client Clustered Services 1GB Servers IBM Lotus Notes Hosted Messaging Domino/Notes Notes Client Clustered Services w/ Notes Servers Messaging 1GB
Program name PID Charge unit number description IBM Lotus Notes Hosted Messaging 5724-W71 Authorized Base Services 1GB User(s) IBM Lotus Notes Hosted Messaging 5724-W72 Authorized Base Services with Notes Messaging User(s) 1GB IBM Lotus Notes Hosted Messaging 5724-W71 Authorized Clustered Services 1GB User(s) IBM Lotus Notes Hosted Messaging 5724-W72 Authorized Clustered Services w/ Notes User(s) Messaging 1GB
Charge metrics definitions
Authorized User
Authorized User is the unit of measure by which this program is licensed. An Authorized User is an individual (named or unnamed) within or outside of your enterprise. The program may be installed on one or more computers or servers and accessed by the number of users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.
Passport Advantage program licenses
Lotus Notes Hosted Messaging
Part description Part number IBM Lotus Notes Hosted Messaging Base Services 1GB Notes Hosted Msg Base Svcs 1GB Authorized User(s) D06SJLL Initial Fixed Term Use 12 Notes Hosted Msg Base Svcs 1GB Authorized User(s) E05YZLL Subsequent Fixed Term Use
Lotus Notes Hosted Messaging
Part description Part number IBM Lotus Notes Hosted Messaging Clustered Services 1GB Lotus Notes Hosted Msg Clustered Services AU(s) Initial D06SILL Fixed Term Use 12Mo Lotus Notes Hosted Msg Clustered Svcs AU(s) Subsequent E05YYLL Fixed Term Use 12 Mo
Lotus Notes Hosted Messaging with Notes Msg
Part description Part number IBM Lotus Notes Hosted Messaging Clustered Services w/ Notes Messaging 1GB Notes Hosted Msg Clustered Svc w/Notes AU(s) Subsequent E05Z5LL Fixed Term Use 12Mo Notes Hosted Msg Clustered Svcs w/Notes AU(s) Initial D06STLL Fixed Term Use 12 Mo
Lotus Notes Hosted Messaging with Notes Msg
Part description Part number IBM Lotus Notes Hosted Messaging Base Services with Notes Messaging 1GB Notes Hosted Msg Base Svcs w/Notes AU(s) Initial Fixed D06SULL Term Use 12 Mo Notes Hosted Msg Base Svcs w/Notes AU(s) Subsequent E05Z6LL Fixed Term Use 12 Mo
Passport Advantage supply
Program name/description Part number Nts Hstd Msg Base Svc w/Nts V1.0.0 Notes Hosted Msg Base/Clustered Svc with Notes Msg V1.0 AH0Z7EN Media Pack English Notes Hosted Msg Base/Clustered Svc w/Notes Msg 1.0 AH0Z8ML Media Pack Multilingual Notes Hosted Msg Base/Clustered Svc w/Notes Msg 1.0 AH0Z9ML Media Pack Multilingual Notes Hosted Msg Base/Clustered Svc w/Notes Msg 1.0 AH0ZAML Media Pack Multilingual Notes Hosted Msg Base/Clustered Svc with Notes Msg V1.0 AH0ZBTH Media Pack Thai
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
Nts Hstd Msg Base Svc w/Nts V1.0.0
Entitled maintenance Media packs description Part offerings description number IBM Lotus Notes Hosted Notes Hosted Msg AH0ZAML Messaging Base Services Base/Clustered Svc w/Notes with Notes Messaging Msg 1.0 Media Pack client 1GB Multilingual IBM Lotus Notes Hosted Notes Hosted Msg AH0ZBTH Messaging Base Services Base/Clustered Svc with with Notes Messaging Notes Msg V1.0 Media Pack client 1GB Thai IBM Lotus Notes Hosted Notes Hosted Msg AH0Z8ML Messaging Base Services Base/Clustered Svc w/Notes with Notes Messaging Msg 1.0 Media Pack client 1GB Multilingual IBM Lotus Notes Hosted Notes Hosted Msg AH0Z7EN Messaging Base Services Base/Clustered Svc with with Notes Messaging Notes Msg V1.0 Media Pack client 1GB English IBM Lotus Notes Hosted Notes Hosted Msg AH0Z9ML Messaging Base Services Base/Clustered Svc w/Notes with Notes Messaging Msg 1.0 Media Pack client 1GB Multilingual IBM Lotus Notes Hosted Notes Hosted Msg AH0Z7EN Messaging Clustered Base/Clustered Svc with Services with Notes Notes Msg V1.0 Media Pack Messaging client 1GB English IBM Lotus Notes Hosted Notes Hosted Msg AH0Z9ML Messaging Clustered Base/Clustered Svc w/Notes Services with Notes Msg 1.0 Media Pack Messaging client 1GB Multilingual IBM Lotus Notes Hosted Notes Hosted Msg AH0Z8ML Messaging Clustered Base/Clustered Svc w/Notes Services with Notes Msg 1.0 Media Pack Messaging client 1GB Multilingual IBM Lotus Notes Hosted Notes Hosted Msg AH0ZAML Messaging Clustered Base/Clustered Svc w/Notes Services with Notes Msg 1.0 Media Pack Messaging client 1GB Multilingual IBM Lotus Notes Hosted Notes Hosted Msg AH0ZBTH Messaging Clustered Base/Clustered Svc with Services with Notes Notes Msg V1.0 Media Pack Messaging client 1GB Thai
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IBM Electronic Services |
IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agenttm is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
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Prices |
Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at
Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
Copy the Web address below into the address field of your browser.
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Announcement countries |
All European, Middle Eastern, and African countries except:
- Iran
- Sudan
- Syria
Trademarks
Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.
IBM, Lotus Notes, Notes, Passport Advantage, Lotus and Domino are registered trademarks of IBM Corporation in the United States, other countries, or both.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
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