IBM Lotus Notes Hosted Messaging delivers services for quicker deployment
IBM Europe, Middle East, and Africa Software Announcement ZP08-0538October 21, 2008
 ENUSZP08-0538.PDF (106KB)
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At a glance
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| At a glance |
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E-mail is indispensable to today's business. And while its benefits are numerous, so are the challenges that it presents. With IBM® Lotus Notes® Hosted Messaging you can have a team of experts and cutting-edge infrastructure dedicated to improving the performance of your messaging environment while reducing the costs of your in-house solution.
Notes® Hosted Messaging offering is designed to:
- Enhance the security, integrity and availability of the messaging system
- Keep costs lower by using automated processes and an integrated platform
- Support a faster implementation with an established infrastructure and a team of subject matter experts
There is a minimum 1,000 authorized user purchase requirement per company for the initial purchase.
This offering requires a customer signed IBM Passport Advantage® "Attachment for Fixed Term Use". That document references an offering-specific "Terms of Use" document which outlines the terms of this offering. This worldwide offering is currently available only under English language contractual terms.
Additional language versions of the offering-specific "Terms of Use" document will be made available very soon. The following Web site will be updated as language versions of the "Terms of Use" document become available
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| Overview |
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IBM Lotus Notes Hosted Messaging features standardized services that are designed to deliver faster deployment and more competitive pricing. A team of experts, state-of-the-art infrastructure, and established processes and controls help create a highly available, security-rich environment for your messaging systems. Optional support is available for migration. Daily maintenance tasks, such as data backup and guarding against viruses and spam are included. Dealing with hygiene threats can take its toll on your IT department. With the Notes Hosted Messaging solution, industry-leading spam and virus protection help stop hygiene threats before they impact end users.
The solution includes:
- Servers
- Storage
- Monitoring
- Networks
- Security
- 24 x 7 support
Features
- Fully managed, scalable enterprise e-mail application platform hosted at an IBM data center
- 1 GB mailbox
- Comprehensive service-level agreements for e-mail application and infrastructure (99.5% and 99.9% availability)
- Support for the regulatory requirements of the government and various industries
- Anti-spam and antivirus protection to support data privacy and security
- Backup and restore
Benefits
- Lower, more predictable costs
- Dedicated environment for enhanced data privacy, security, and scalability
- Faster implementations and time to value
- Improved efficiency as IT staff is freed to focus on business-related tasks
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| Key prerequisites |
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Refer to the Hardware requirements and Software requirements sections for details.
The PID number 5724-W71 has a prerequisite that states one must maintain the applicable Subscription and Support as described in the "Terms of Use" document.
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| Planned availability date |
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Electronic software delivery:
October 21, 2008: English, Catalan, Chinese-Traditional and Simplified, French, German, Japanese, Korean, Italian, Portuguese-Brazilian, Spanish, Danish, Dutch, Finnish, Norwegian, and Swedish.
November 26, 2008: Arabic, Czech, Greek, Hebrew, Hungarian, Polish, Portuguese, Russian, Slovenian, Slovakian, Turkish, and Thai.
Physical media and documentation:
November 14, 2008: English, Catalan, Chinese-Traditional and Simplified, French, German, Japanese, Korean, Italian, Portuguese-Brazilian, Spanish, Danish, Dutch, Finnish, Norwegian, and Swedish.
December 19, 2008: Arabic, Czech, Greek, Hebrew, Hungarian, Polish, Portuguese, Russian, Slovenian, Slovakian, Turkish, and Thai.
Specific national language version details for physical media included in this announcement are listed in the Availability of national languages section.
Availability of programs with encryption algorithm in France is subject to French government approval.
Cryptography in this product is limited to password encryption, authentication or digital signature.
Refer to the complete announcement for globalization details.
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| Description |
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The Notes Hosted Messaging offering delivers an integrated platform for managed enterprise e-mail application and infrastructure services. IBM offers leading, proven methods; extensive Lotus Notes implementation, management and support experience; and business insight and technology capabilities to help you align IT investments with your business goals.
By decreasing the effort required for technology management, the Notes Hosted Messaging offering helps free IT organizations to focus on strategic initiatives that deliver business innovation. The integrated platform for managed services helps reduce the risk of implementing multiple components while improving performance. By relying on best practices and proven methodologies, the offering can improve the reliability of the e-mail application environment.
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| Statement of direction |
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Since 1989, IBM Lotus® has delivered product upgrades that enable seamless backward and forward compatibility. IBM Lotus Notes and Domino® software continues to provide improvements and new capabilities. We are introducing IBM Hosted Messaging e-mail services for both new and existing Notes Domino customers.
All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.
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| Reference information |
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Refer to Software Announcement ZP08-0138, dated February 19, 2008.
Availability of national languages
Product description Language GA date
Nts Hstd Msg Base Svc w/Nts Multilingual December 19, 2008
V1.0.0 (Russian,
Hebrew,
Arabic,
Norwegian
Bokmal,
Hungarian,
Slovenian,
Greek,
Turkish,
Czech,
Slovakian,
Polish), Thai
Nts Hstd Msg Base Svc w/Nts Multilingual November 14, 2008
V1.0.0 (Korean,
Chinese -
Simplified,
Japanese,
Chinese -
Traditional),
Multilingual
(French,
Danish,
Catalan,
Spanish,
Norwegian
Bokmal,
Portuguese-
Brazilian,
German,
Swedish,
Dutch,
Italian,
Finnish),
English
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| Program number |
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Program VRM Program name
number
5724-W71 1.0.0 IBM Lotus Notes Hosted
Messaging
5724-W72 1.0.0 IBM Lotus Notes Hosted
Messaging Services with
Notes Messaging
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| Education support |
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The following educational offerings are available as listed below:
IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site
Contact your IBM representative for course information.
IBM Software Services for Lotus Education provides education to support many Lotus offerings. For a complete list of offerings visit the Web site at
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| Offering Information |
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Product information is available via the Offering Information Web site
Also, visit the Passport Advantage Web site
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| Publications |
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No publications are shipped with these products.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.
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| Technical information |
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Specified operating environment
Hardware requirements
For the most up to date information regarding hardware and software requirements, please visit
IBM Lotus Notes Client
Platform Microsoft® Windows® Linux® (Notes client
only)
Supported operating Microsoft Windows XP SUSE Linux
system versions Professional; Enterprise Desktop
Microsoft Windows XP (SLED) 10 XGL; Red
for Tablet PC; Hat Enterprise Linux
Microsoft Windows (RHEL) 5.1 Desktop -
Vista: Enterprise, Note: AIGLX and
Ultimate and Business SELinux must be
Editions; Microsoft disabled
Windows Vista for (refer to the "Linux
Tablet PC; (refer to system requirements"
the "Windows system Release Note for
requirements" Release Service Pack
Note for Service Pack information)
information)
Processors supported Intel® Pentium® or Intel Pentium or
higher and higher and
compatibles, or compatibles, or
equivalents equivalents
Windows XP - Pentium Pentium 4, 1.2 GHz
4, 1.2 GHz or higher or higher
Windows Vista -
Pentium 4, 1.2 GHz or
higher
RAM Windows XP - 512 MB 512 MB minimum; 1 GB
(Additional memory minimum; 1 GB or more or more strongly
requirements are strongly recommended recommended
subject to your Windows Vista - 1 GB
operating system minimum; 1.5 GB or
requirements.) more strongly
recommended
Disk space Install directory Install directory
(The minimum amounts (C:\) - 900 MB or (/opt) - 1.5 GB
are the disk space more recommended minimum
required for (refer to the "Notes (refer to the "Notes
installing default installation installation
files. directories" release directories" release
More disk space is note for additional note for additional
required if databases information) information)
are replicated
locally or copied
locally.)
Video Hardware support for 128 MB video RAM
OpenGL (with XGL-compatible
video driver from
hardware OEM for
SLED 10)
/etc/X11/xgl-hardware list
Monitors supported Color monitor Color monitor
required required
1024 x 768 screen 1024 x 768 screen
resolution minimum resolution minimum
Protocols supported
NetBIOS over NetBEUI No No
NetBIOS over IP(1) Yes No
NetBIOS over IPX(2) Yes No
SPX No No
SPX II No No
TCP/IP Yes, IPv4 and IPv6 Yes
X.PC Yes No
Software requirements
For the most up to date information regarding hardware and software requirements, please visit
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Planning information
Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.
Packaging
IBM Lotus Notes Hosted Messaging with Notes Messaging V1.0 will be distributed via a media package and electronic software distribution (ESD).
IBM Lotus Notes Hosted Messaging with Notes Messaging media is distributed in several specific packages based on language preference and include the following:
- Lotus Notes product CDs or electronic image files
- Softcopy product documentation, including README files, which is included on the product CDs or electronic image files
- The LI form number for Lotus Notes is L-GHUS-7D2JJ2.
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Global Technology Services
Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.
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| Ordering information |
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For ordering information, consult your IBM representative or authorized IBM Business Partner, or visit
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product information
Licensed function title Product group Product
category
IBM Lotus Notes Hosted Messaging Domino/Notes Notes Client
Base Services 1GB Servers
IBM Lotus Notes Hosted Messaging Domino/Notes Notes Client
Base Services with Notes Messaging Servers
1GB
IBM Lotus Notes Hosted Messaging Domino/Notes Notes Client
Clustered Services 1GB Servers
IBM Lotus Notes Hosted Messaging Domino/Notes Notes Client
Clustered Services w/ Notes Servers
Messaging 1GB
Program name PID Charge unit
number description
IBM Lotus Notes Hosted Messaging 5724-W71 Authorized
Base Services 1GB User(s)
IBM Lotus Notes Hosted Messaging 5724-W72 Authorized
Base Services with Notes Messaging User(s)
1GB
IBM Lotus Notes Hosted Messaging 5724-W71 Authorized
Clustered Services 1GB User(s)
IBM Lotus Notes Hosted Messaging 5724-W72 Authorized
Clustered Services w/ Notes User(s)
Messaging 1GB
Charge metrics definitions
Authorized User
Authorized User is the unit of measure by which this program is licensed. An Authorized User is an individual (named or unnamed) within or outside of your enterprise. The program may be installed on one or more computers or servers and accessed by the number of users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.
Passport Advantage program licenses
Lotus Notes Hosted Messaging
Part description Part
number
IBM Lotus Notes Hosted Messaging Base Services 1GB
Notes Hosted Msg Base Svcs 1GB Authorized User(s) D06SJLL
Initial Fixed Term Use 12
Notes Hosted Msg Base Svcs 1GB Authorized User(s) E05YZLL
Subsequent Fixed Term Use
Lotus Notes Hosted Messaging
Part description Part
number
IBM Lotus Notes Hosted Messaging Clustered Services 1GB
Lotus Notes Hosted Msg Clustered Services AU(s) Initial D06SILL
Fixed Term Use 12Mo
Lotus Notes Hosted Msg Clustered Svcs AU(s) Subsequent E05YYLL
Fixed Term Use 12 Mo
Lotus Notes Hosted Messaging with Notes Msg
Part description Part
number
IBM Lotus Notes Hosted Messaging Clustered Services w/
Notes Messaging 1GB
Notes Hosted Msg Clustered Svc w/Notes AU(s) Subsequent E05Z5LL
Fixed Term Use 12Mo
Notes Hosted Msg Clustered Svcs w/Notes AU(s) Initial D06STLL
Fixed Term Use 12 Mo
Lotus Notes Hosted Messaging with Notes Msg
Part description Part
number
IBM Lotus Notes Hosted Messaging Base Services with
Notes Messaging 1GB
Notes Hosted Msg Base Svcs w/Notes AU(s) Initial Fixed D06SULL
Term Use 12 Mo
Notes Hosted Msg Base Svcs w/Notes AU(s) Subsequent E05Z6LL
Fixed Term Use 12 Mo
Passport Advantage supply
Program name/description Part
number
Nts Hstd Msg Base Svc w/Nts V1.0.0
Notes Hosted Msg Base/Clustered Svc with Notes Msg V1.0 AH0Z7EN
Media Pack English
Notes Hosted Msg Base/Clustered Svc w/Notes Msg 1.0 AH0Z8ML
Media Pack Multilingual
Notes Hosted Msg Base/Clustered Svc w/Notes Msg 1.0 AH0Z9ML
Media Pack Multilingual
Notes Hosted Msg Base/Clustered Svc w/Notes Msg 1.0 AH0ZAML
Media Pack Multilingual
Notes Hosted Msg Base/Clustered Svc with Notes Msg V1.0 AH0ZBTH
Media Pack Thai
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
Nts Hstd Msg Base Svc w/Nts V1.0.0
Entitled maintenance Media packs description Part offerings description number IBM Lotus Notes Hosted Notes Hosted Msg AH0ZAML Messaging Base Services Base/Clustered Svc w/Notes with Notes Messaging Msg 1.0 Media Pack client 1GB Multilingual IBM Lotus Notes Hosted Notes Hosted Msg AH0ZBTH Messaging Base Services Base/Clustered Svc with with Notes Messaging Notes Msg V1.0 Media Pack client 1GB Thai IBM Lotus Notes Hosted Notes Hosted Msg AH0Z8ML Messaging Base Services Base/Clustered Svc w/Notes with Notes Messaging Msg 1.0 Media Pack client 1GB Multilingual IBM Lotus Notes Hosted Notes Hosted Msg AH0Z7EN Messaging Base Services Base/Clustered Svc with with Notes Messaging Notes Msg V1.0 Media Pack client 1GB English IBM Lotus Notes Hosted Notes Hosted Msg AH0Z9ML Messaging Base Services Base/Clustered Svc w/Notes with Notes Messaging Msg 1.0 Media Pack client 1GB Multilingual IBM Lotus Notes Hosted Notes Hosted Msg AH0Z7EN Messaging Clustered Base/Clustered Svc with Services with Notes Notes Msg V1.0 Media Pack Messaging client 1GB English IBM Lotus Notes Hosted Notes Hosted Msg AH0Z9ML Messaging Clustered Base/Clustered Svc w/Notes Services with Notes Msg 1.0 Media Pack Messaging client 1GB Multilingual IBM Lotus Notes Hosted Notes Hosted Msg AH0Z8ML Messaging Clustered Base/Clustered Svc w/Notes Services with Notes Msg 1.0 Media Pack Messaging client 1GB Multilingual IBM Lotus Notes Hosted Notes Hosted Msg AH0ZAML Messaging Clustered Base/Clustered Svc w/Notes Services with Notes Msg 1.0 Media Pack Messaging client 1GB Multilingual IBM Lotus Notes Hosted Notes Hosted Msg AH0ZBTH Messaging Clustered Base/Clustered Svc with Services with Notes Notes Msg V1.0 Media Pack Messaging client 1GB Thai
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| IBM Electronic Services |
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agenttm is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
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| Prices |
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Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at
Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
Copy the Web address below into the address field of your browser.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
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| Announcement countries |
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All European, Middle Eastern, and African countries except:
- Iran
- Sudan
- Syria
Trademarks
Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.
IBM, Lotus Notes, Notes, Passport Advantage, Lotus and Domino are registered trademarks of IBM Corporation in the United States, other countries, or both.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Intel and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
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