IBM Edge Application Manager 4.3 provides autonomous management of edge workloads to help organizations with continuous operations and faster response times

IBM Latin America Software Announcement LP21-0366
September 7, 2021

Table of contents
OverviewOverviewTechnical informationTechnical information
Key requirementsKey requirementsOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
DescriptionDescriptionPricesPrices
Program numberProgram numberWhere availableWhere available
PublicationsPublications


At a glance

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IBM® Edge Application Manager 4.3 brings enterprise computing power to the edge where data resides. New features include the following:

  • Integrated Secrets Manager
  • Protect Model files in the Model Management System (MMS)
  • Air Gap installation instructions
  • Try and Buy license


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Overview

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Edge Application Manager offers a powerful solution for issues that require enterprise computing power at the edge of the cloud, closer to where data is created and where actions need to be taken.

What is new

Integrated Secrets Manager

Services deployed to the edge often require access to cloud services, which means authentication must be performed in order to use the cloud service. Integrated Secrets Manager enhances Edge Application Manager to provide a secure mechanism that lets credentials be stored, transported, and managed without exposing them within metadata (for example, service definitions and policies) or to other users in the system who should not have access to the secure information.

Protect model files in MMS

Edge Application Manager MMS provides management and deployment of Machine Learning (ML) models to edge devices, using the same autonomous intent-based policy mechanism used to deploy application containers. ML models are essentially very large data objects containing the details of how an inference engine should process data that it receives. MMS object data could be compromised during upload or download by a cybersecurity adversary somewhere in the network. In order to help ensure the integrity of ML models under MMS management, MMS is enhanced to digitally sign and verify every ML model that is uploaded to the MMS and deployed to edge nodes.

Air Gap solution for Edge Application Manager

Air Gap solution provides detailed instructions on how to install an air gap Edge Application Manager Management Hub. Included are links to Red Hat® for instructions on building an air gap edge cluster.

Try and Buy license

The Try and Buy license lets organizations try Edge Application Manager for 60 days at no charge. At the end of the 60-day trial period, organizations can then convert to a purchased license.



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Key requirements

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Edge Application Manager requires Red Hat OpenShift® Platform 4.6.

For more information, see the Software requirements section.



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Planned availability date

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September 10, 2021



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Description

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Edge Application Manager provides the following:

  • Autonomous management to handle the scale, variability, and rate of change of edge deployment environments that traditional management solutions were not designed to handle. With the Edge Application Manager autonomous management capabilities, negotiation, agreement, execution, and on-going validation of workload management tasks are handled directly between Edge Application Manager and edge endpoints (servers, clusters, and devices), using a lightweight Edge Application Manager agent. These actions are based on administrator intent, but without administrator intervention, even during new edge endpoint onboarding. The Edge Application Manager autonomous management capabilities are specifically designed to address the scale, variability, and rate of change of edge deployment topologies. Built on Red Hat OpenShift, Edge Application Manager offers organization's flexibility and choice as the cornerstone of their edge strategy.
  • Edge Application Manager for edge clusters:
    • Kubernetes-enabled workload orchestration for elastic scale and continuous operations
  • Edge Application Manager computing for edge devices:
    • Workload isolation at the device (Docker)
    • Autonomous policy-driven service (workload) placement
    • Model and version management sync service from the cloud to the edge
  • Edge Application Manager that scales up to 40,000 devices, which enables businesses to scale their solutions to address their computing needs.
  • Support for Red Hat OpenShift Container Platform 4.6, including the management hub installation. Edge Application Manager supports one of the leading open platforms with an enterprise solution for the edge.
  • Support for Debian, an operating system that uses the Linux® kernel and is composed of open source software.
  • Agent installation of SSH that makes it easier to deploy software across thousands of devices.
  • Enhanced UI capabilities to handle edge cluster:
    • Import, verify, view cluster availability and status
    • Edge Application Manager agents to run on clusters
  • Autonomous workload deployment that provides the ability to deploy workloads to desired edge clusters and devices concisely from Edge Application Manager UI.
  • Enhanced enterprise security and compliance for your workloads running at the edge (clusters or devices).
  • Improved observability through Edge Application Manager UI to monitor and obtain view of your edge endpoints ecosystem.
  • Improved error handling through Edge Application Manager UI for ease of use.
  • Policy-based scaling with minimal CPU usage consumed.
  • Multitenancy that lets up to 1,000 different organizations manage up to 40,000 (systemwide) edge nodes securely.

Accessibility by people with disabilities

Accessibility Compliance Reports (previously known as a VPAT) containing details on accessibility compliance to standards, including the Worldwide Consortium Web Content Accessibility Guidelines, European Standard EN 301 349, and US Section 508, can be found on the IBM Accessibility Conformance Report Request website.



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Reference information

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For more information about IBM Edge Application Manager, see Software Announcement LP21-0139, dated March 23, 2021.



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Program number

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Program number VRM Program name
5737-M71 4.3.0 IBM Edge Application Manager


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Offering Information

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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express website.



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Publications

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Documentation for can be found in IBM Documentation.



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Technical information

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Specified operating environment

Software requirements

For details, see the IBM Edge Application Manager website.

IBM Support

IBM Support is your gateway to technical support tools and resources that are designed to help you save time and simplify support. IBM Support can help you find answers to questions, download fixes, troubleshoot, submit and track problem cases, and build skills. Learn and stay informed about the transformation of IBM Support, including new tools, new processes, and new capabilities, by going to the IBM Support Insider.

Planning information

Packaging

This offering is delivered through the internet as an electronic download. There is no physical media.



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Ordering information

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For ordering information, consult your IBM representative or IBM Business Partner, or go to the Passport Advantage website.

This program is available only through Passport Advantage.

These products may only be sold directly by IBM or by IBM Business Partners.

To locate IBM Business Partners in your geography, see the Find a Business Partner page.


Passport Advantage

There is no new ordering information in this release.

Charge metric

The charge metrics for this licensed product can be found in the following License Information documents:

Program identifier License Information document title License Information document number
5737-M71 IBM Edge Application Manager L-DMHE-C2SJF3

Select your language of choice and scroll down to the Charge Metrics section. Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.



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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is available only through Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Software Maintenance

Licenses under the IBM International Program License Agreement (IPLA) provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available. Two charges apply: a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

The following License Information documents apply to the offering in this announcement:

Program identifier License Information document title License Information document number
5737-M71 IBM Edge Application Manager L-DMHE-C2SJF3

Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Support Guide.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Continuous delivery (CD) support

Technical support of a program product version or release will be available for a minimum of two years from the planned availability date, as long as your Subscription and Support is in effect.

This technical support allows you to obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support also provides you with access to versions, releases, and updates (CD releases, Long Term Support Releases, or fixes) of the program.

You will be notified, through an announcement letter, of discontinuance of support with 12 months' notice.

If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

For additional information on the CD support lifecycle policy, see the CD Support lifecycle policy web page.

For additional information on the IBM Software Support Lifecycle Policies, see the Standard and enhanced IBM software support lifecycle policies website.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes. Information is available on the Passport Advantage and Passport Advantage Express website.

Software Subscription and Support applies

Yes. Software Subscription and Support, also referred to as Software Maintenance, is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, see the IBM Support Guide. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

Unless specified otherwise in a written agreement with you, IBM does not provide support for third-party products that were not provided by IBM. Ensure that when contacting IBM for covered support, you follow problem determination and other instructions that IBM provides, including in the IBM Support Guide.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, go to the Passport Advantage and Passport Advantage Express website.

Variable charges apply

No

Educational allowance available

Not applicable



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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

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For all local charges, contact your local IBM representative or IBM Business Partner.


Business Partner information

If you are an IBM Business Partner acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage or IBM PartnerWorld® website.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or IBM Business Partner. Additional information is also available on the Passport Advantage and Passport Advantage Express website.



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Where available

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Argentina, Belize, Plurinational State of Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay, and Bolivarian Republic of Venezuela

Trademarks

IBM, Passport Advantage and PartnerWorld are registered trademarks of IBM Corporation in the United States, other countries, or both.

Red Hat and OpenShift are registered trademarks of Red Hat Inc. in the U.S. and other countries.

The registered trademark Linux® is used pursuant to a sublicense from the Linux Foundation, the exclusive licensee of Linus Torvalds, owner of the mark on a world­wide basis.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at

Terms of use

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