IBM Maximo Application Suite Managed Service V8.0 offers an asset management service running on IBM Cloud and powered by Red Hat OpenShift for time, labor, and cost savings

IBM United States Software Announcement 220-237
May 29, 2020

Table of contents
OverviewOverviewTechnical informationTechnical information
Key requirementsKey requirementsOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices
PublicationsPublicationsOrder nowOrder now


Overview

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IBM® Maximo® Application Suite Managed Service V8.0 provides a single point of access to the full range of IBM Maximo Application Suite asset lifecycle management capabilities running on IBM Cloud® with the support of IBM operational experts. The solution offers the following features and benefits.

  • Access to a managed service for deployment of Clients' IBM Maximo Asset Management and IBM Maximo Asset Monitor on IBM Cloud through Red Hat® OpenShift® (entitlement and licenses to Maximo Asset Management and Maximo Asset Monitor software must be purchased separately).
  • Scalability that enables users to add memory and data storage on demand.
  • End-to-end managed service that includes installation, configuration, upgrades, application operations, database management, infrastructure, and network management, including Red Hat OpenShift application installation.
  • Support from experienced IBM service and operational experts.
  • Increased productivity by focusing on business decisions and innovation rather than system maintenance.
  • On-demand benefits that remove barriers to heavy deployment requirements and upfront investment: Organizations can start with only the components they need and pay for only the components they use.
  • Cost, operational, and labor-saving benefits of shifting the burden of security and compliance to IBM support experts.

Maximo Application Suite Managed Service V8.0, when combined with Maximo Asset Management or Maximo Asset Monitor software licenses offered separately, gives clients full management capability and informational visibility of their assets, including the use of artificial intelligence (AI) to assist engineers, operators, and managers in making the best decisions and taking best actions.



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Key requirements

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IBM Maximo Application Suite V8.0.0



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Planned availability date

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June 26, 2020



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Reference information

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To learn more about Maximo Application Suite V8.0, see Software Announcement 220-170, dated May 29, 2020.



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Program number

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Program number VRM Program name
5900-AAA 8.0.0 IBM Maximo Application Suite Managed Service


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Offering Information

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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.



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Publications

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English and national language product documentation can be accessed in IBM Knowledge Center on the general availability date:



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Services

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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of the lab-based software services team and the business consulting, project management, and infrastructure expertise of the IBM Global Services team. Also, IBM extends the reach of IBM Software Services through IBM Business Partners to provide an extensive portfolio of capabilities. IBM provides the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.



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Technical information

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Specified operating environment

Hardware requirements

None.

Software requirements

  • IBM Maximo Application Suite V8.0.0
  • Internet connection
  • Web browser

IBM Support

IBM Support is your gateway to technical support tools and resources that are designed to help you save time and simplify support. IBM Support can help you find answers to questions, download fixes, troubleshoot, submit and track problem cases, and build skills. Learn and stay informed about the transformation of IBM Support, including new tools, new processes, and new capabilities, by going to the IBM Support Insider.

Planning information

Packaging

This offering is delivered as electronic download from Passport Advantage. There is no physical media.



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Ordering information

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For ordering information, consult your IBM representative or IBM Business Partner, or go to the Passport Advantage website.

This product is only available through Passport Advantage. It is not available as shrinkwrap.


Passport Advantage

IBM Maximo Application Suite Managed Service V8.0

Part number description Part number
IBM Maximo Application Suite Managed Service Capacity Unit per Month D02QTZX
IBM Maximo Application Suite Managed Service Virtual Processor Core per Month D02QWZX
IBM Maximo Application Suite Managed Service Data Gigabyte per Month D02QUZX

Charge metric

The charge metrics for this cloud service can be found in the following Service Description document:

Program identifier Service Description document title Service Description document number
5900-AAA IBM Maximo Application Suite Managed Service 8819-01

Select your language of choice and scroll down to the Charge Metrics section. Follow-on releases, if any, may have updated terms. See the Cloud Services terms website and search using the four-digit base Service Description number.



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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction for the acquisition of Cloud Services from IBM consist of either the IBM Cloud Services Agreement and the applicable offering Service Description or the IBM International Passport Advantage Agreement or the International Passport Advantage Express Agreement and the IBM Terms of Use - General Terms for Cloud Offerings and the applicable offering Service Description.

Technical support

Technical support is provided for Cloud Services and enabling software, as applicable, during the subscription period. Any enhancements, updates, and other materials provided by IBM as part of any such technical support are considered to be part of the Cloud Service, as applicable, and therefore governed by the applicable agreement as defined in Client's quote or transaction document. Technical support is included with the Cloud Service and is not available as a separate offering.

Additional technical support information for this Cloud Service offering may be found in the IBM Support Guide or in service-specific documentation.

Service Description

The following Service Description document applies to the offering in this announcement:

Program identifier Service Description document title Service Description document number
5900-AAA IBM Maximo Application Suite Managed Service 8819-01

Follow-on levels of this cloud service, if any, may have updated terms. See the Cloud Services terms website and search using the four-digit base Service Description number.

Limited warranty

See the warranty defined in the applicable agreement governing client's acquisition for this offering.

Money-back guarantee

No

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Educational allowance available

No.



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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

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For additional information and current prices, contact your local IBM representative or IBM Business Partner.


Business Partner information

If you are an IBM Business Partner acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage or IBM PartnerWorld® website.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative. Additional information is also available on the Passport Advantage and Passport Advantage Express website.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified clients to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all client segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government clients. Rates are based on a client's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.



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Order now

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To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: askibm@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

IBM Digital Sales Offices
1177 S Belt Line Rd
Coppell, TX 75019-4642, US

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Trademarks

IBM, Maximo, IBM Cloud, PartnerWorld, Passport Advantage and Express are registered trademarks of IBM Corporation in the United States, other countries, or both.

Red Hat and OpenShift are registered trademarks of Red Hat Inc. in the U.S. and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM United States