IBM Business Automation Workflow now offers simplified charge metrics for ordering

IBM United States Software Announcement 220-154
March 24, 2020

Table of contents
OverviewOverviewTechnical informationTechnical information
Key requirementsKey requirementsOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices
PublicationsPublicationsOrder nowOrder now


Overview

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IBM® Business Automation Workflow is software that combines business process management and case management capabilities in a single integrated workflow solution. It unites information processes and users to provide a 360-degree view of work. This enhanced view can help drive more successful business outcomes.

Simplified charge metrics allow for more flexible licensing options for Business Automation Workflow clients, and the expanded user-based licensing options include authorized user options.

For more information on the previously announced capabilities and ordering options for Business Automation Workflow, see the Software Announcements listed in the Reference information section.



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Key requirements

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Specific hardware and software requirements for Business Automation Workflow are available on the IBM Business Automation Workflow detailed system requirements website.



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Planned availability date

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March 24, 2020



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Reference information

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To learn more about previously announced capabilities and ordering options for Business Automation Workflow, see the following:

  • Software Announcement 220-118, dated February 18, 2020
  • Software Announcement 219-503, dated November 19, 2019
  • Software Announcement 219-110, dated April 9, 2019
  • Software Announcement 219-162, dated March 19, 2019
  • Software Announcement 218-539, dated December 11, 2018
  • Software Announcement 218-323, dated July 17, 2018
  • Software Announcement 218-225, dated April 17, 2018
  • Software Announcement 218-116, dated March 13, 2018



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Program number

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Program number VRM Program name
5737-H41 19.0.0.3 IBM Business Automation Workflow


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Publications

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Documentation is available from IBM Knowledge Center.



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Technical information

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IBM Support

IBM Support is your gateway to technical support tools and resources that are designed to help you save time and simplify support. IBM Support can help you find answers to questions, download fixes, troubleshoot, submit and track problem cases, and build skills. Learn and stay informed about the transformation of IBM Support, including new tools, new processes, and new capabilities, by going to the IBM Support Insider.

Planning information

Packaging

This offering is delivered through the internet as an electronic download. There is no physical media.



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Ordering information

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For ordering information, consult your IBM representative or IBM Business Partner, or go to the Passport Advantage® website.

This product is available only through Passport Advantage. It is not available as shrinkwrap.

This product may only be sold directly by IBM or by IBM Business Partners.

To locate an IBM Business Partner in your geography, see the Find a Business Partner page.


Passport Advantage

IBM Business Automation Workflow (5737-H41)

Program name/Description Part number
IBM Business Automation Workflow Enterprise Virtual Processor Core License + SW Subscriptn and Support 12 Months D27V2LL
IBM Business Automation Workflow Enterprise Virtual Processor Core SW Subscription and Support Renewal 12 Months E0QYPLL
IBM Business Automation Workflow Enterprise Virtual Processor Core SW Subscriptn & Supt Reinstatement 12 Months D27V3LL
IBM Business Automation Workflow Enterprise Virtual Processor Core Monthly License D27VBLL


Passport Advantage trade-up

You must have previously acquired a license for the following precursor product to be eligible to acquire an equivalent license of the trade-up product:

Description Trade-up part number
IBM Business Automation Workflow Enterprise Virtual Processor Core from Eligible Programs Trade Up Lic + Subscr and Support 12 Months D27V4LL
IBM Business Automation Workflow Enterprise Linux® on IBM Z® Virtual Processor Core from Eligible Programs Trade Up Lic + Subscr and Support 12 Months D27V7LL

Clients must have current Software Subscription and Support (S&S) in place for all of the licenses that will be traded up by the use of the trade-up part numbers.

Consult your IBM representative or IBM Business Partner if you have any questions.


Cross-platform product for use on IBM Z Integrated Facility for Linux (IFL) engines or zEnterprise® BladeCenter Extension

Order the part numbers that follow when the product is intended to run on zEnterprise BladeCenter Extension or the Linux operating system on IBM Z IFL engines. If the product is not intended to run in these environments, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Business Automation Workflow (5737-H41)

Program name/Description Part number
IBM Business Automation Workflow Enterprise Linux on IBM Z Virtual Processor Core License + SW Subscriptn and Support 12 Months D27V5LL
IBM Business Automation Workflow Enterprise Linux on IBM Z Virtual Processor Core SW Subscription and Support Renewal 12 Months E0QYQLL
IBM Business Automation Workflow Enterprise Linux on IBM Z Virtual Processor Core SW Subscriptn & Supt Reinstatement 12 Months D27V6LL
IBM Business Automation Workflow Enterprise Linux on IBM Z Virtual Processor Core Monthly License D27VCLL

Charge metric

The charge metrics for this licensed product can be found in the following License Information document:

Program identifier License Information document title License Information document number
5737-H41 IBM Business Automation Workflow L-ASAY-BMJE2Z

Select your language of choice and scroll down to the "Charge Metrics" section. Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.



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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage® Agreement, and IBM Agreement for Acquisition of Software Maintenance.

This product is available only through Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage®, where applicable, are license only and do not include Software Maintenance.

Software Maintenance

Licenses under the IBM International Program License Agreement (IPLA) provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available. Two charges apply: a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

The following License Information document applies to the offering in this announcement:

Program identifier License Information document title License Information document number
5737-H41 IBM Business Automation Workflow L-ASAY-BMJE2Z

Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.

Limited warranty applies

Yes.

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Support Guide.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of two years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect.

This technical support allows you to obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to versions, releases, and updates (CD releases, Long Term Support Releases or fixes) of the program. You will be notified, through an announcement letter, of discontinuance of support with six months' notice.

If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

For additional information on the IBM Software Support Lifecycle Policy, see the IBM Software Support Lifecycle Policy website.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No.

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express® website.

Software Subscription and Support applies

Yes. Software Subscription and Support, also referred to as Software Maintenance, is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short-duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, see the IBM Support Guide. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

Unless specified otherwise in a written agreement with you, IBM does not provide support for third-party products that were not provided by IBM. Ensure that when contacting IBM for covered support, you follow problem determination and other instructions that IBM provides, including in the IBM Support Guide.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, go to the Passport Advantage and Passport Advantage Express website.

IBM Operational Support Services - SoftwareXcel

No.

Other support

Passport Advantage.

Variable charges apply

No.

Educational allowance available

Not applicable.



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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

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For additional information and current prices, contact your local IBM representative or IBM Business Partner.


Business Partner information

If you are an IBM Business Partner acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage or IBM PartnerWorld® website.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or IBM Business Partner for Channel Value Rewards. Additional information is also available on the Passport Advantage and Passport Advantage Express website.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified clients to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all client segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government clients. Rates are based on a client's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.



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Order now

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To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: askibm@ca. ibm.com®

For IBM Business Partner: pwcs@us. ibm.com

IBM Digital Sales Offices
1177 S Belt Line Rd
Coppell, TX 75019-4642, US

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

Trademarks

IBM, Passport Advantage, PartnerWorld, IBM Z, zEnterprise, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM United States