Revised information: IBM Lifecycle Support policy is updated for IBM Digital Business Automation for Multicloud V18

IBM United States Software Announcement 219-278
May 28, 2019

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The Lifecycle Support policy for IBM® Digital Business Automation for Multicloud V18 is revised, effective with the delivery of Digital Business Automation for Multicloud V18.0.0, and all later versions. For a list of affected Software Announcements, see the Reference information section in this announcement.

Program technical support terms

  • Technical support of a program product version or release is available for a minimum of two years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This enables you to obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program.
  • Software Subscription and Support (Software Maintenance) also provides you with access to versions, releases, and updates of the program.
  • You will be notified, through an announcement letter, of discontinuance of support with six months' notice.

Additional technical support from IBM is available by contacting your IBM representative or IBM Business Partner.

For additional information on this support lifecycle, see the IBM Digital Business Automation for Multicloud Support Lifecycle Policy website.

License information number

License Information documents are available on the IBM Software License Agreement website.

IBM Digital Business Automation for Multicloud V18 (5737-I23)

License Information document title License information document number
IBM Digital Business Automation for Multicloud V18 L-ASAY-B8FFJB

Follow-on releases, if any, may have updated terms. For more information, see the License Information documents website.

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Effective date

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May 28, 2019

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Reference information

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For additional information on capabilities and ordering information for Digital Business Automation for Multicloud, see Software Announcements

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Program number

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Program number VRM Program name
5737-I23 18.0.0 IBM Digital Business Automation for Multicloud

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Order now

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To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative:

For IBM Business Partner:

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IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

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