IBM Robotic Process Automation with Automation Anywhere now enables clients to use the Bot Insight capability from Automation Anywhere to gain insights into business operations

IBM United States Software Announcement 218-059
December 11, 2018

Table of contents
OverviewOverviewTechnical informationTechnical information
Key prerequisitesKey prerequisitesOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices
PublicationsPublicationsOrder nowOrder now


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Overview

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IBM® Robotic Process Automation (RPA) with Automation Anywhere complements the other products within the IBM Digital Business Automation (DBA) portfolio. This offering is delivered by IBM in partnership with Automation Anywhere Inc. (AAI), which is ranked by Forrester Wave as a leader in RPA.

RPA with Automation Anywhere offering is an RPA solution that provides the capability to mimick the behavior of a business user who performs common repetitive tasks, such as:

  • Data extraction
  • Data transfer
  • Data computation
  • Data input

This is accomplished by automating the interactions with a business application's user experience.

RPA with Automation Anywhere offering delivers a platform bundle that includes all the core components to create an RPA solution. This bundle includes:

  • Bot Creator
  • Control Room
  • Bot Runner
  • Additional DBA entitlements that enable business and IT users to create, manage, and execute bots, respectively.

This new release delivers the ability to gain operational insights by using the Bot Insight® capability from Automation Anywhere. Bot Insight enables clients to track key performance indicators (KPIs) within their business operations. This enables dashboards to manage service level agreements (SLAs) and determine root causes when business operations perform poorly. The Bot Insight capability is separately licensed for use with RPA with Automation Anywhere Platform Enterprise.

For more information on previously announced capabilities and ordering options, see the listed Software Announcements in the Reference information section.



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Key prerequisites

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RPA with Automated Anywhere requires a:

  • Workstation with Microsoft™ Windows™
  • Supported database server
  • Supported web browser

For more details, refer to the Technical information section.



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Planned availability date

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December 18, 2018



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Reference information

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For more information on RPA with Automation Anywhere, see the IBM Marketplace website.

To learn more about previously announced capabilities and ordering options for RPA with Automation Anywhere, see Software Announcements:



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Program number

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Program number VRM Program name
5737-E81 11.0.0.3 IBM Robotic Process Automation with Automation Anywhere


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Education support

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See the IBM Cloud™ - Robotic Process Automation Fundamentals Workshop on IBM Marketplace.

In addition, IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers can be found on the IBM Training and Skills website.

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.



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Offering Information

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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.



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Publications

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Documentation will be in IBM Knowledge Center on December 18, 2018.



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Services

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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.



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Technical information

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Specified operating environment

Hardware requirements

For details, refer to the Software Requirements section.

Software requirements

IBM RPA with Automation Anywhere requires:

  • Windows
  • Microsoft SQL Server database

Detailed system requirements for IBM RPA with Automation Anywhere will be available from the IBM Software Product Compatibility Reports website on December 18, 2018.

Planning information

Packaging

This offering is accessed through the internet. There is no physical media or electronic deliverable.



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Ordering information

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For ordering information, consult your IBM representative or authorized IBM Business Partner, or go to the Passport Advantage website.

This product is only available through Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Channel Value Rewards.

More information can be found on the IBM Channel Value Rewards website.

To locate IBM Business Partners for Channel Value Rewards in your geography for a specific Channel Value Rewards portfolio, go to the Find a Business Partner page.

Product group: Hybrid Cloud

Product: IBM Robotic Process Automation with Automation Anywhere (5737-E81)

Product group description: Digital Business Automation


Passport Advantage

IBM Robotic Process Automation with Automation Anywhere (5737-E81)

Except for the following new part numbers, the remaining ordering information is unchanged from information that which was announced in the following Software Announcements:

IBM Robotic Process Automation with Automation Anywhere (5737-E81)

Program name/Description Part number
IBM Robotic Process Automation with Automation Anywhere Bot Insight Virtual Server Monthly License D20UCLL
IBM Robotic Process Automation with Automation Anywhere Bot Insight Authorized User Monthly License D20I9LL

Charge metric


Licensed product

Definitions of the charge metrics for this licensed product can be found in the following License Information document:

Program identifier License Information document title License Information document number
5737-E81 IBM Robotic Process Automation with Automation Anywhere Platform Enterprise V11 L-APIG-AXWDZJ
  IBM Robotic Process Automation with Automation Anywhere Platform Express V11 L-GEJZ-B2CEF3
  IBM Robotic Process Automation with Automation Anywhere Bot Insight Authorized User V11 L-APIG-B2AD7C
  IBM Robotic Process Automation with Automation Anywhere Bot Insight Virtual Server V11 L-APIG-B3TDD7

Select your language of choice and scroll down to the Charge Metrics section.

Processor Value Unit (PVU) sub-capacity licensing

This software product is eligible for sub-capacity licensing. Clients must obtain Proofs of Entitlement (PoEs) for the maximum processor core capacity available to an eligible sub-capacity product when deployed in an eligible virtualization environment. This is also referred to as sub-capacity or virtualization capacity licensing.

Clients must use the IBM License Metric Tool (ILMT) unless they meet the exceptions described on the ILMT website.

For information regarding PVU sub-capacity licensing, see the Passport Advantage Virtualization Capacity (Sub-capacity) Licensing website.



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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available through Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Software Maintenance

Licenses under the IBM International Program License Agreement (IPLA) provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available. Two charges apply: a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

The following License Information documents applies to the offering in this announcement:

Program identifier License Information document title License Information document number
5737-E81 IBM Robotic Process Automation with Automation Anywhere Platform Enterprise V11 L-APIG-AXWDZJ
  IBM Robotic Process Automation with Automation Anywhere Platform Express V11 L-GEJZ-B2CEF3
  IBM Robotic Process Automation with Automation Anywhere Bot Insight Authorized User V11 L-APIG-B2AD7C
  IBM Robotic Process Automation with Automation Anywhere Bot Insight Virtual Server V11 L-APIG-B3TDD7

Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Software Support Handbook.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of two years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect.

This technical support allows you to obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support also provides you with access to versions and updates of the program. You will be notified, through an announcement letter, of discontinuance of support with a minimum of six months' notice.

For additional information on the IBM Software Support Lifecycle Policy, see the IBM Software Support Lifecycle Policy website.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Usage restrictions

Yes

For any usage restrictions, see the License Information documents listed in this Terms and conditions section.

Software Subscription and Support applies

Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes Software Subscription and Support with each monthly program license. Software Subscription and Support expires with the expiration of the monthly program license.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, see the IBM Software Support Handbook. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

Unless specified otherwise in a written agreement with you, IBM does not provide support for third-party products that were not provided by IBM. Ensure that when contacting IBM for covered support, you follow problem determination and other instructions that IBM provides, including in the IBM Software Support Handbook.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, go to the Passport Advantage and Passport Advantage Express website.

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

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The prices are unchanged by this announcement.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified clients to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all client segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government clients. Rates are based on a client's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.



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Order now

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To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: askibm@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

IBM Digital Sales Offices
1177 S Belt Line Rd
Coppell, TX 75019-4642, US

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.


IBM Channel Value Rewards

This product is available under Channel Value Rewards (CVR), either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM clients may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to CVR will be communicated through standard product announcements. To determine what IBM software is available under CVR, see the IBM Passport Advantage Online for IBM Business Partners website.

For questions regarding CVR, see the IBM Channel Value Rewards website.

Trademarks

IBM Cloud is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Insight, Passport Advantage and Express are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM United States