IBM Enterprise Records V5.2.1 provides support for recent releases of selected data analysis and insight programs

IBM United States Software Announcement 218-034
January 30, 2018

Table of contents
OverviewOverviewTechnical informationTechnical information
Key prerequisitesKey prerequisitesOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices
PublicationsPublications


At a glance

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IBM® Enterprise Records V5.2.1 brings support for the following offerings:

  • IBM Content Navigator V3.0
  • IBM Cognos® Analytics V11
  • SAP Crystal Reports 2016
  • Oracle WebLogic Server 12.2


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Overview

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Enterprise Records is an electronic records management application. Enterprise Records provides ongoing governance for records to help ensure that records remain trusted, accurate, and compliant. Enterprise Records combines content, processes, content federation technology, and connectivity to automate all record-based activities by supporting the entire lifecycle of records from creation to disposition. Enabled by ZeroClick automation, the solution offers effective practices for capturing records, categorization, and records administration while minimizing the impact on the business users and records managers.

Enterprise Records V5.2.1 brings support to new releases of several data analysis and insight programs:

  • Support for Content Navigator V3.0. Content Navigator is the unified IBM Enterprise Content Management (ECM) experience platform that spans mobile, web, and desktop form factors. It includes features that make it easier to create, share, manage, and collaborate on content by using ECM products, key partner solutions, and even third-party content repositories. Content Navigator V3.0 enhances the integration with Box and Microsoft™ Office and provides new role-based redaction capabilities. Version 3.0 employs a new Continuous Delivery support policy.
  • Support for Cognos Analytics V11. Cognos Analytics V11 enhances the efficiency and capabilities of business users, report authors, and administrators through a simplification of the user experience. The solution offers more capabilities that reduce or eliminate IT intervention for many previous tasks. This gives users more self-service options and ultimately advances the analytic expertise of the enterprise. Cognos Analytics eliminates the need to utilize a range of different tools to accomplish similar goals. Insights can now be captured more efficiently through a guided experience that interprets user intent and supports users with a suggested path that is focused on and tailored to their needs.
  • Support for Crystal Reports 2016. Crystal Reports is a third-party reporting server and if you wish to use Crystal Reports, you need to license this product separately.
  • Support for WebLogic Server 12.2. WebLogic Server is a scalable, enterprise-ready Java™ Platform.

These enhancements also apply to the cloud version of Enterprise Records.



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Key prerequisites

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Supports AIX® and Linux® operating systems.

For details, see Hardware requirements and Software requirements sections.



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Planned availability date

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February 1, 2018



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Accessibility by people with disabilities

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A US Section 508 Voluntary Product Accessibility Template (VPAT), containing details about accessibility compliance, can be found on the Product accessibility information website.



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Reference information

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For additional information about IBM Enterprise Records, see Software Announcement 214-425, dated October 14, 2014.



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Program number

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Program number VRM Program name
5724-S19 5.2.1 IBM Enterprise Records


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Offering Information

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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.



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Publications

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Technical documentation can be found in IBM Knowledge Center.



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Services

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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.



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Technical information

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Specified operating environment

Hardware requirements

IBM Enterprise Records V5.2.1 hardware requirements are consistent with the corresponding IBM FileNet® Content Manager version. Consult the Hardware and Software Guide, for complete information regarding application server and operating system combinations and patches supported.

Software requirements

IBM Enterprise Records V5.2.1 software requirements are consistent with the corresponding IBM FileNet Content Manager version with the exception of the JBOSS web servers and the HP-UX and Solaris operating systems, which are no longer supported. Consult the Hardware and Software Guide, for complete information regarding application server and operating system combinations and patches supported.

Planning information

Packaging

This offering is delivered through the internet as an electronic download. There is no physical media.

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, which will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.



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Ordering information

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Product: IBM Enterprise Records (5724-S19)

No new parts.

Charge metric

No new metrics.



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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

Agreement for Acquisition of Software Maintenance

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

L-AJAE-AM9CPY

See the License Information documents page on the IBM Software License Agreement website for more information.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information about known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Software Support Handbook.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Software Subscription and Support applies

Yes. Software Subscription and Support, also referred to as Software Maintenance, is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, see the IBM Software Support Handbook. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

Unless specified otherwise in a written agreement with you, IBM does not provide support for third-party products that were not provided by IBM. Ensure that when contacting IBM for covered support, you follow problem determination and other instructions that IBM provides, including in the IBM Software Support Handbook.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, go to the Passport Advantage and Passport Advantage Express website.

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative. Additional information is also available on the Passport Advantage and Passport Advantage Express website.

Trademarks

IBM, Cognos, AIX, Passport Advantage, Express and FileNet are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.

Oracle and Java are trademarks of Oracle and/or its affiliates in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

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