IBM Copy Services Manager supports IBM DS8000 series storage configuration through AAS

IBM United States Software Announcement 217-192
June 13, 2017

Table of contents
OverviewOverviewTechnical informationTechnical information
Key prerequisitesKey prerequisitesOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
DescriptionDescriptionPricesPrices
Program numberProgram numberOrder nowOrder now
PublicationsPublications


(Corrected on July 10, 2017)

The Resource Value Unit section has been updated.



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At a glance
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IBM® Copy Services Manager is a replication management solution that delivers central control of your replication environment while helping to simplify and automate complex replication tasks. With Copy Services Manager, you can coordinate copy services on a variety of IBM Storage Systems, including DS8000®, SAN Volume Controller (SVC), Storwize® V7000, FlashSystem™ V9000 and A9000/A9000R, and XIV®. See the Supported Storage System Matrix for IBM Copy Services Manager website to know all the systems supported by Copy Services Manager. You can help prevent errors and increase system continuity using source and target volume matching, site awareness, disaster recovery testing, and standby management. Copy Services Manager is now orderable with DS8000 series storage to run on the DS8000 series hardware management console (HMC).



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Overview
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IBM Copy Services Manager delivers support for advanced copy services capabilities on DS8000 systems. This includes automating administration and configuration of these services, operational control of copy services tasks (starting, suspending, and resuming), and monitoring and managing the copy services sessions.

Copy Services Manager supports Metro Mirror, FlashCopy®, and Global Mirror on IBM DS8000. Advanced disaster recovery functions are also supported with failover/failback (planned and unplanned) from a primary site to a disaster recovery site. Copy Services Manager also can monitor the performance of the copy services that provide a measurement of the amount of replication and the amount of time that is required to complete the replication operations. Copy Services Manager also supports multitarget for both Metro Mirror and Global mirror, with practice capability.

By using Copy Services Manager on IBM DS storage devices, tasks that took up to five steps can be accomplished in just one. The practice session in Copy Services Manager enables you to test your disaster recovery environment without interfering with daily operations. This means you can run a practice session before you perform the actual action.

IBM Copy Services Manager z/OS® FlashCopy Manager is an included tool to assist in the integration of IBM DS8000 FlashCopy Services into the z/OS batch production environment.



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Key prerequisites
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None



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Planned availability date
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June 16, 2017



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Description
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IBM Copy Services Manager is a replication management solution based on Tivoli® Productivity Center replication technology that delivers central control of your replication environment using simplified and automated complex replication tasks. Using Copy Services Manager, you can coordinate copy services on a variety of IBM Storage products, including DS8000, SVC, Storwize V7000, FlashSystem V9000 and A9000/A9000R, and XIV. See the Supported Storage System Matrix for IBM Copy Services Manager website to read about all the systems supported by Copy Services Manager. You can also help prevent errors and increase system continuity using source and target volume matching, site awareness, disaster recovery testing, and standby management. Copy Services Manager improves upon the functionality offered in Tivoli Productivity Center for Replication by including multitarget support for Metro Mirror and Global Mirror with practice capability and support for over 200 Global Mirror sessions.

Copy Services Manager reduces the number of steps required for many copy services management activities and has many added benefits over other replication methods. Commands are efficient and easy to understand, and an active and a standby server can be set up to enable server redundancy. You can define default port pairings for logical paths on DS8000 Storage Systems. Progress reports of the copies within the sessions are available within reports. You can help ensure visibility by setting up recovery point objective (RPO) warnings and severe threshold alerts. The RPO data can be exported in CSV format for easy analysis.

Safety features are built-in with Copy Services Manager. These include prompts or warnings before an action is executed, defined user roles to help prevent unapproved actions, volume protection capability, and site awareness to help prevent incorrect hardware relationships.

Copy Services Manager is well-integrated with z Systems™ even when running on a distributed systems server. The server function runs in a z/OS address space. You can use FICON® for FICON-attached volumes without a TCP/IP connection when the system mover is present (TCP/IP can be used for non-FICON attached volumes). Hardened freeze support ensures consistency can be maintained for a Metro Mirror session even when there is loss of access to the Copy Services Manager server. The z Systems storage administrator can monitor both mainframe (ECKD™) DASD volumes and nonmainframe (FBA) disk volumes.

Copy Services Manager delivers the ability to manage basic HyperSwap®, Metro Mirror with HyperSwap or Metro Global Mirror with HyperSwap when all primary and secondary devices are defined to z Systems with available paths. HyperSwap provides continuous availability by handling both planned and unplanned automatic swapping of I/O requests from the primary to secondary site for Metro Mirror pairs. Operator interaction is not required, making this activity nondisruptive to the application. Copy Services Manager Basic Edition is an entitled version of Copy Services Manager on z Systems for basic HyperSwap continuous availability support without disaster recovery capabilities. Metro Mirror with HyperSwap and Metro Global Mirror with HyperSwap support adds in disaster recovery capabilities along with the high availability of HyperSwap in two-site and three-site solutions. Once Copy Services Manager loads the configuration, swap by command or event can be managed directly from z Systems. The same IOS component handles the actual swap as with GDPS®. This HyperSwap is coordinated across the sysplex and can also be managed through Copy Services Manager from a remote server.

By using Copy Services Manager for your copy services management, you can help reduce your workload by using less commands, and improve safety through precommand execution warnings and user roles. The integration of Copy Services Manager with z systems and support for Metro Mirror, Global Mirror, and HyperSwap help to ensure your replication is managed in a single place and in an efficient manner.

IBM Copy Services Manager z/OS FlashCopy Manager is a tool to assist in the integration of IBM DS8000 FlashCopy Services into the z/OS batch production environment. The z/OS FlashCopy Manager will deliver the tools to discover, document, and autogenerate FlashCopy configurations and build batch invocation jobs to be included in complex job streams that include other applications of software. You will also be able to control the entire FlashCopy process using standard z/OS job scheduling facilities in order to accomplish a required set of business objectives.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT), containing details about accessibility compliance, can be found on the IBM Accessibility website.

Section 508 of the US Rehabilitation Act

IBM Copy Services Manager V6.1 is capable as of August 5, 2016, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be found on the IBM Accessibility website.



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Reference information
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For complete information about IBM Copy Services Manager V6.1.4, refer to Software Announcement 216-458, dated November 15, 2016.



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Program number
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Program number VRM Program name
5641-CSM 6.1.5 IBM Copy Services Manager License with 1 Year S&S

Product identification number

Program PID number
5641-CSM

Software Subscription and Support renewals for orders placed using program number 5641-CSM is managed in Passport Advantage® under the appropriate DSW part number for 5725-Z54. Refer to the Reference information section for details.



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Business Partner information
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If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBMid).

BP Attachment for Announcement Letter 217-192


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Offering Information
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Product information is available on the IBM Offering Information website.



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Publications
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The following publications can be ordered from the IBM Publications Center:

Title Order number
IBM Copy Services Manager User's Guide SC27-8542
IBM Copy Services Manager Installation and Configuration Guide SC27-8543
IBM Copy Services Manager z/OS FlashCopy Manager User's Guide SC27-8032

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Services
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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.



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Technical information
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Specified operating environment

Hardware requirements

This product must be installed on a supported server as described in the IBM Copy Services Manager Installation and Configuration Guide.

This program requires at least one IBM DS8880 from below table:

One-year warranty Two-year warranty Three-year warranty Four-year warranty
2831-984 2832-984 2833-984 2834-984
2831-985 2832-985 2833-985 2834-985
2831-986 2832-986 2833-986 2834-986
5331-984 5332-984 5333-984 5334-984
5331-985 5332-985 5333-985 5334-985
5331-986 5332-986 5333-986 5334-986
5331-988 5332-988 5333-988 5334-988
Software requirements

No prerequisites or corequisites.

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement. Read about the Electronic Support portfolio of tools on the IBM Electronic Support website.

You can also access the IBM Support Portal page and the online Service requests and PMRs tool for more support.

Planning information

Packaging

IBM Copy Services Manager for open systems

This offering may be updated through DFSA. There is no physical media.

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, which will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

IBM Copy Services Manager uses the security and auditability features of the host hardware.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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Product Group: IBM Systems

Product: IBM Copy Services Manager version V6 (5641-CSM)

Product Category: IBM Copy Services Manager

Ordering information for AAS

The quantity to be specified for the AAS Product identifiers is per Resource Value Unit (RVU).

RVU

RVU is a unit of measure by which the program can be licensed. RVU Proofs of Entitlement are based on the number of units of a specific resource used or managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for licensee's environment for the specific resources as specified in the program specific table. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource.

The Resource for the purpose of RVU calculation for Copy Services Manager is terabyte. A terabyte is 10 to the 12th power bytes. Licensee must obtain sufficient entitlements to cover the total number of terabytes of source data managed by the Program.

Resource Value Unit Conversion table:

  • From 1 to 12 Resources, 1.00 RVU per Resource
  • From 13 to 32 Resources, 12 RVUs plus 0.84 RVUs per Resource above 12
  • From 33 to 64 Resources, 28.8 RVUs plus 0.61 RVUs per Resource above 32
  • From 65 to 100 Resources, 48.32 RVUs plus 0.46 RVUs per Resource above 64
  • From 101 to 250 Resources, 64.88 RVUs plus 0.38 RVUs per Resource above 100
  • For more than 250 Resources, 121.88 RVUs plus 0.30 RVUs per Resource above 250

Program name: IBM Copy Services Manager Software Maintenance

Program PID: 5641-CSM

Feature description One time charge feature number
CSM Lic with 1 Year S&S Per RVU Qty 1 2235
CSM Lic with 1 Year S&S Per RVU Qty 250 2236

Charge metric

Program name Part number or PID number Charge metric
IBM Copy Services Manager License with 1 Year S&S 5641-CSM Per Resource Value Units


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) applies for Subscription and Support (also referred to as Software Maintenance) and does not require customer signatures.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

L-TANE-AKX4YF

See the License Information documents page on the IBM Software License Agreement website for more information.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Software Support Handbook.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of two years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect.

This technical support allows you to obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to versions, releases, and updates (CD releases, Long Term Support Releases or fixes) of the program. You will be notified, through an announcement letter, of discontinuance of support with six months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

For additional information on the IBM Software Support Lifecycle Policy, see the IBM Software Support Lifecycle Policy website.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

No

Software Subscription and Support applies

Yes. Software Subscription and Support, also referred to as Software Maintenance, is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this announcement is provided by the Software Subscription and Support offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice or electronic access into the IBM support organizations.

IBM includes one year of Software Subscription and Support with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, see the IBM Software Support Handbook. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For additional information about the Passport Advantage Agreement, go to the Passport Advantage and Passport Advantage Express® website.

All distributed software licenses include Software Subscription and Support for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition, may be elected.

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices
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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to organizations that have IBM Systems. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support, all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, go to the IBM Electronic Support website.

The IBM Electronic Support portal is a single internet entry point that replaces the multiple entry points traditionally used to access IBM internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for organizations that are Electronic Service Agent tool-enabled to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent™ tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean human intervention is not required to report errors.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool is designed to securely transmit either through the internet (HTTPS or VPN) or modem to provide organizations a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into an organization's system.

For additional information, go to the IBM Electronic Service Agent website.

More accurate reporting: Because system information and error logs are automatically uploaded to the IBM Support Center in conjunction with the service request, you are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBMid entered during activation, you can view system and support information in the My Systems and Premium Search sections of the IBM Electronic Support page.

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with your IBMid. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledge base. Using Premium Search and the Electronic Service Agent information that has been collected from your system, you are able to see search results that apply specifically to your systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or go to the IBM Electronic Support website.



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Prices
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Information on charges is available on the IBM Support Portal website. Choose the option entitled Purchase/upgrade tools.

Advanced Administration System (AAS)

Program name: IBM Copy Services Manager 1 Year Software S&S

Program PID: 5641-CSM

Feature description Feature number
CSM Lic with 1 Year S&S Per RVU Qty 1 2235
CSM Lic with 1 Year S&S Per RVU Qty 250 2236



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Order now
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To order, contact your Americas Call Centers, local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: callserv@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

Mail:
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ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada L3R 2Z1
Reference:
YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

FlashSystem, z Systems, ECKD and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, DS8000, Storwize, XIV, FlashCopy, z/OS, PartnerWorld, Passport Advantage, Tivoli, FICON, HyperSwap, GDPS, Express, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

Terms of use

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