IBM Datacap V9.0 supports centralized, distributed, and mobile capture

IBM United States Software Announcement 214-473
October 21, 2014

Table of contents
 Overview Overview  Publications Publications
 Key prerequisites Key prerequisites  Technical information Technical information
 Planned availability date Planned availability date  Ordering information Ordering information
 Description Description  Terms and conditions Terms and conditions
 Product positioning Product positioning  Prices Prices
 Program number Program number   Order now Order now

(Corrected on November 24, 2014)

Updated text in the Technical information section to reflect the date that the website becomes available.

Top rule
Overview
Bottom rule

IBM® Datacap V9.0 supports both centralized back office document processing as well as distributed transactional and mobile capture. It enables capture and recognition of many document types from a variety of sources such as paper, fax, email, multifunction printers (MFPs), mobile devices, and more.

This version of Datacap includes the following features and benefits:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



Back to topBack to top
 
Top rule
Key prerequisites
Bottom rule

For details, refer to the Technical information section.



Back to topBack to top
 
Top rule
Planned availability date
Bottom rule



Back to topBack to top
 
Top rule
Description
Bottom rule

With Datacap V9.0, IBM's imaging and capture capabilities are expanded to include distributed and mobile capture. In addition to high-volume centralized scanning, Datacap supports desktop scanners in each department; MFDs in regional offices, retail locations or branches; and mobile devices in the field to enable capture wherever and whenever documents are created. Datacap can process documents originating from multiple sources - paper, fax, email, and digital documents - in real time, to accelerate business processes, improve efficiency, and lower costs.

Datacap automatically recognizes documents of different types, extracts important information from them, and makes the document and data available to other business systems. This supports applications such as IBM Case Management, accounts payable, claims processing, enterprise resource planning (ERP), and others.

The value of Datacap capture spans industries:

Datacap offers the following potential benefits:

Datacap V9.0

Datacap V9.0 delivers important enhancements in the following areas:

Ease of use and faster deployment

Datacap V9.0 offers capabilities that help enable potentially significant time-to-value and productivity improvements:

Datacap Mobile

IBM Datacap V9.0 delivers an enhanced mobile client with support for Android and iOS devices that features an offline mode, on-device image processing, bar code support, and data entry on mobile device. Real-time corner detection helps guide mobile capture users to snap the best possible image, and support for capturing multiple pages with a single snap makes capturing multipage documents easier.

A sample application and source code SDK, delivered through IBM JazzHub, enables embedding Datacap Mobile capture into your own custom mobile applications.

Enhanced web user experience with IBM Content Navigator

Datacap V9.0 introduces Datacap Navigator, a new web user interface based on state-of-the-art IBM Content Navigator. This delivers a user experience in a rich and responsive client and offers consistency with the other products of the IBM ECM family. Datacap Navigator includes end user interfaces for viewing, selecting, and running tasks, including scanning, fix-up, classification, and verification, as well as a job monitor for supervisors.

Datacap Navigator also helps simplify deployment of Datacap in conjunction with other ECM applications, such as IBM Case Manager, by offering a common J2EE interface platform and integration to external systems using Content Manager External Data Services.

Datacap Desktop

The Datacap Desktop is the new consolidated thick client of Datacap V9.0. It offers an improved user experience for viewing, selecting, and running tasks in a single program with a single login. The task/job list is enhanced so that users can display the images contained into the batch when selecting a job as well as filter and sort jobs and select and reorder the columns to be displayed, including extra custom batch fields. Existing Taskmaster V8.1 customized panels can be easily upgraded through a simple recompile.

Additional enhancements

Datacap V9.0 delivers the following additional enhancements:

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the US Rehabilitation Act

IBM Datacap V9.0 is capable as of November 25, 2014, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested on the following website

http://www.ibm.com/able/product_accessibility/index.html


Back to topBack to top
 
Top rule
Product positioning
Bottom rule

Datacap is a key component of the IBM ECM portfolio, delivering capabilities for document capture and imaging solutions. Datacap efficiently extracts important business data from documents and automatically classifies documents using a variety of advanced classification methods. It then delivers both the data and documents to line-of-business solutions and content repositories. Datacap is highly integrated with IBM ECM content repositories such as IBM FileNet Content Manager and IBM Content Manager and can also be deployed with other repositories such as Microsoft™ SharePoint to provide a robust and scalable document capture and processing solution for those repositories.

Datacap supports both centralized back office document processing as well as distributed transactional and mobile capture. It allows capture of many document types (for example, invoices, tax forms, HR docs, loan applications, and claims forms) from a variety of channels such as paper, fax, email, MFPs, mobile devices, and more.



Back to topBack to top
 
Top rule
Program number
Bottom rule

 
Program               Program
number        VRM     name
 
5725-C15      9.0     IBM Datacap
 


Back to topBack to top
 
Top rule
Education support
Bottom rule

IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.



Back to topBack to top
 
Top rule
Offering Information
Bottom rule

Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


Back to topBack to top
 
Top rule
Publications
Bottom rule

No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. A large number of publications are available online in various file formats, which can currently be downloaded.



Back to topBack to top
 
Top rule
Services
Bottom rule

Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


Back to topBack to top
 
Top rule
Technical information
Bottom rule

Specified operating environment

Hardware requirements

Hardware and software requirements for this product will be available on November 25, 2014, at the following website

http://www-01.ibm.com/support/docview.wss?uid=swg27043811
Software requirements

Hardware and software requirements for this product will be available on November 25, 2014, at the following website

http://www-01.ibm.com/support/docview.wss?uid=swg27043811

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge. Read about the Electronic Support portfolio of tools

http://ibm.com/electronicsupport

Access the IBM Support Portal

http://ibm.com/support

Access the online Service Request tool

http://ibm.com/support/servicerequest

Planning information

Packaging

This offering is delivered through the Internet. There is no physical media. This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Direct customer support

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support

Security, auditability, and control

IBM Datacap V9.0 uses the security and auditability features of the host software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



Back to topBack to top
 
Top rule
Ordering information
Bottom rule

This product is only available via Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit

http://www.ibm.com/partnerworld/wps/bplocator/
 
Product group: IBM Enterprise Content Management
  Product Identifier Description (PID):
  IBM Datacap V9.0  (5725-C15)
 
Product category: Datacap Capture

Passport Advantage

Media pack part numbers BB02LML, BB02MML, BB03BML, BB03CML, BB03DML, BB03EML, and BB03FML are the only new part numbers being announced in this release. All other ordering part numbers have not changed and are the same as what was announced in IBM Datacap Taskmaster Capture V8.1 adds licensing options, Software Announcement 214-304, dated July 29, 2014 .

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

 
Media packs
description                                              Part number
 
IBM Datacap Authorized V9.0 Multiplatform Multilingual   BB02LML
Media Pack
 
IBM Datacap Occasional V9.0 Multiplatform Multilingual   BB02MML
Media Pack
 
IBM Datacap Mobile V9.0 Multiplatform Multilingual       BB03BML
Media Pack
 
IBM Datacap 1000 External Pack V9.0 Multiplatform        BB03CML
Multilingual Media Pack
 
IBM Datacap Network Scanning Device V9.0 Multiplatform   BB03DML
Multilingual Media Pack
 
IBM Datacap Accounts Payable Occasional V9.0             BB03EML
Multiplatform Multilingual Media Pack
 
IBM Datacap Medical Claims Occasional V9.0               BB03FML
Multiplatform Multilingual Media Pack
 
 

Charge metric

 
Program name                        PID number       Charge metric
 
IBM Datacap Occasional Authorized   5725-C15         User Value Unit
 
IBM Datacap Mobile Authorized       5725-C15         User Value Unit
 
IBM Datacap Mobile Employee         5725-C15         User Value Unit
 
IBM Datacap 1000 External Pack      5725-C15         User Value Unit
 
IBM Datacap Network Scanning        5725-C15         Resource Value
Device                                               Unit
 
IBM Datacap Accounts Payable        5725-C15         User Value Unit
Occasional Authorized
 
IBM Datacap Medical Claims          5725-C15         User Value Unit
Occasional Authorized
 
IBM Datacap Entry-Level             5725-C15         User Value Unit
Authorized
 
IBM Datacap Entry-Level Employee    5725-C15         User Value Unit
 
IBM Datacap Entry-Level Add-On      5725-C15         User Value Unit
Authorized
 
IBM Datacap Entry-Level Add-On      5725-C15         User Value Unit
Employee
 
IBM Datacap Accounts Payable        5725-C15         User Value Unit
Authorized
 
IBM Datacap Accounts Payable        5725-C15         User Value Unit
Employee
 
IBM Datacap Accounts Payable        5725-C15         User Value Unit
Occasional Authorized
 
IBM Datacap Accounts Payable        5725-C15         User Value Unit
Add-On Authorized
 
IBM Datacap Accounts Payable        5725-C15         User Value Unit
Add-On Employee
 
IBM Datacap Accounts Payable        5725-C15         User Value Unit
Add-On to Production Imaging
Edition Authorized
 
IBM Datacap Accounts Payable        5725-C15         User Value Unit
Add-On to Production Imaging
Edition Authorized
 
IBM Datacap Medical Claims          5725-C15         User Value Unit
Authorized
 
IBM Datacap Medical Claims          5725-C15         User Value Unit
Employee
 
IBM Datacap Medical Claims          5725-C15         User Value Unit
Occasional Authorized
 
IBM Datacap Medical Claims Add-On   5725-C15         User Value Unit
Authorized
 
IBM Datacap Medical Claims Add-On   5725-C15         User Value Unit
Employee
 
IBM Datacap Medical Claims Add-On   5725-C15         User Value Unit
to Production Imaging Edition
Authorized
 
IBM Datacap Medical Claims Add-on   5725-C15         User Value Unit
to Production Imaging Edition
Employee
 
IBM Datacap Connector for eMail     5725-C15         Connection
and Electronic Documents
 
IBM Datacap Connector Fax           5725-C15         Connection
 
IBM Datacap Connector for EMC       5725-C15         Connection
Documentum
 
IBM Datacap Connector for           5725-C15         Connection
Microsoft SharePoint
 
IBM Datacap Rulerunner Enterprise   5725-C15         Processor Value Unit
 

User Value Unit (UVU)

UVU is a unit of measure by which the program can be licensed. UVU Proofs of Entitlement are based on the number and type of users for the given program. Licensee must obtain sufficient entitlements for the number of UVUs required for licensee's environment as specified in the program specific table. The UVU entitlements are specific to the program and type of user and may not be exchanged, interchanged, or aggregated with UVU entitlements of another program or type of user. Refer to the program-specific UVU table.

Processor Value Unit (PVU)

Processor Value Unit (PVU) is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU Table by processor value, brand, type, and model number at the following website and the number of processors made available to the program.

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.

Licensee can deploy the program using either Full Capacity licensing or Virtualization Capacity (Sub-Capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (see webpage below). If using Full Capacity licensing, Licensee must obtain PVU entitlements sufficient to cover all activated processor cores 1 in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using Virtualization Capacity licensing, Licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_sp ecific_virtualization_technologies.html
1
An Activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes:

Resource Value Unit (RVU)

RVU is a unit of measure by which the program can be licensed. RVU Proofs of Entitlement are based on the number of units of a specific resource used or managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for licensee's environment for the specific resources as specified in the program specific table. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource. Refer to the program-specific RVU table.

Notes:

The programs in this announcement all have Value Unit-Based pricing

Program
number      Program name      Value Unit exhibit

5725-C15    IBM Datacap       VUE103A, VUE105A, VUE165
 


Back to topBack to top
 
Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

L-EDAE-9P87ZJ: Datacap Rulerunner V9.0
L-EDAE-9P87WP: Datacap Network Scanning Device V9.0
L-EDAE-9P87SU: Datacap Medical Claims Occasional V9.0
L-EDAE-9P87Q8: Datacap Medical Claims Add-On V9.0
L-EDAE-9P83HC: Datacap Medical Claims V9.0
L-EDAE-9P7QWY: Datacap Entry Level V9.0
L-EDAE-9P7Q8B: Datacap Enterprise Edition V9.0
L-EDAE-9P7PHP: Datacap Connectors V9.0
L-EDAE-9P7NKM: Datacap Accounts Payable Occasional Authorized V9.0
L-EDAE-9P7MRR: Datacap Accounts Payable V9.0
L-EDAE-9P4SDL: Datacap Accounts Payable Add-Ons V9.0
L-EDAE-9P4S64: Datacap Occasional Authorized V9.0
L-EDAE-9P4RWN: Datacap 1000 External Pack V9.0
L-EDAE-9P4RJ2: Datacap Mobile Authorized and Employee V9.0
L-EDAE-9P48AB: Datacap Base V9.0

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms

Volume orders (IVO)

No

IBM International Passport Advantage Agreement

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

IBM Operational Support Services - SoftwareXcel

No

System i® Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable



Back to topBack to top
 
Top rule
Statement of good security practices
Bottom rule

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



Back to topBack to top
 
Top rule
IBM Electronic Services
Bottom rule

Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support, all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24x7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits via either the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide you a single point of exit from your site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into your system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by you and IBM. Your business applications or business data is never transmitted to IBM.

More accurate reporting: Because system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, you are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, you can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with your IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, you are able to see search results that apply specifically to your systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


Back to topBack to top
 
Top rule
Prices
Bottom rule

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at

http://www.ibm.com/software/passportadvantage

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


Back to topBack to top
 
Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Email:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, FileNet, DB2, Passport Advantage, Express, System i, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/