IBM Datacap Taskmaster Capture V8.1 adds licensing options

IBM United States Software Announcement 214-304
July 29, 2014

Table of contents
 Overview Overview  Publications Publications
 Key prerequisites Key prerequisites  Technical information Technical information
 Planned availability date Planned availability date  Ordering information Ordering information
 Description Description  Terms and conditions Terms and conditions
 Product positioning Product positioning  Prices Prices
 Program number Program number  Order now Order now


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At a glance
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IBM® Datacap V8.1 delivers licensing options:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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IBM Datacap V8.1 is designed to help significantly reduce labor and paper costs, and deliver meaningful information for better and faster decisions. Datacap captures documents from multiple sources such as paper, files, fax, web, and email and those created by devices such as scanners, multifunction printers (MFPs), and mobile devices. It processes those documents so you can automatically extract important information from the document, and makes the file and data available to other business systems to support applications such as IBM Case Management, accounts payable, claims processing, and others. Datacap offers the following benefits:

IBM Datacap V8.1 offers licensing options for occasional users, mobile users both internal (employees) and external (customers), and for shared capture devices such as MFPs eliminating the need to count users. These provide more licensing flexibility, enabling you to cost effectively deploy Datacap to meet your distributed and mobile capture needs.

Licenses available:



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Key prerequisites
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Refer to the Hardware requirements and Software requirements sections.



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Planned availability date
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July 29, 2014



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Description
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IBM Datacap V8.1 offers the following benefits:

Datacap Occasional User License

This license is for users who need only occasional use of the capture solution, such as field workers, agents, adjusters, or branch personnel who occasionally add documents for processing. Occasional users may access the program no more than 250 hours in any consecutive 12 month period. This license provides occasional users with full Datacap functionality including scanning from any device (including mobile), entering index data, and verifying captured data. This license is available for Datacap Authorized Users, Datacap Accounts Payable Authorized Users, and Datacap Medical Claims Authorized Users.

Datacap Mobile User License

This license is for users who need the ability to use a personal smart phone or personal tablet to capture documents and send them to Datacap. The only limitations are that of the mobile device. This license type is available for Authorized Users and Employee Users.

Datacap External User License

This license is for users external to your company, this license enables you to expose document capture applications to your customers. There are no functionality restrictions. Users can scan, index, and perform verification from any device, including a mobile or user interface. External licenses are sold in packs of 1,000.

Datacap Network Scanning Device License

For organizations that use shared hardware devices such as multifunction devices, this license enables users to use those devices without requiring individual user licenses.

For additional information on the capabilities of IBM Datacap, refer to Software Announcement 212-299, dated August 21, 2012.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the US Rehabilitation Act

IBM Datacap Taskmaster Capture V8.1 is capable as of July 29, 2014, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested on the following website

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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Datacap is a key member of the IBM Enterprise Content Management (ECM) portfolio, providing capabilities for document capture and imaging solutions. Datacap efficiently extracts important business data from documents and automatically classifies document using a variety of advanced classification methods. It then delivers both the data and documents to line-of-business solutions and content repositories. Datacap is highly integrated with IBM ECM content repositories such as IBM FileNet® Content Manager and IBM Content Manager. It can also be deployed with other repositories such as SharePoint providing a robust and scalable document capture for SharePoint.

Datacap supports both centralized back office document processing as well as distributed transactional capture. It allows capture of many document types (for example, invoices, tax forms, HR docs, loan applications, and claims forms) from a variety of channels such as paper, fax, email, MFPs, mobile devices, and more.



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Reference information
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Refer to IBM Datacap Taskmaster V8.1, Software Announcement 212-299, dated August 21, 2012.



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Program number
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Program                Program
number         VRM     name
 
 5725-C15      8.1     IBM Datacap Taskmaster Capture


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.



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Technical information
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Specified operating environment

Hardware requirements

The following minimum hardware guidelines are recommended to operate IBM Datacap Taskmaster Capture V8.1. Configurations that exceed these recommendations should result in better performance. Refer to the hardware requirements in IBM Datacap Taskmaster Capture V8.1, Software Announcement 212-299, dated August 21, 2012.

Software requirements

IBM Datacap Taskmaster Capture V8.1 is required.

Datacap V8.1 requires either a single Microsoft™ Windows-based machine or multiple machines in a client/server environment. Datacap supports Microsoft Windows™ Server 2008 (32 bit and 64 bit), and Microsoft Windows 7 (32 bit and 64 bit). Servers need to run Microsoft Windows 2008 Server operating system.

Notes :

  1. All computers running a Datacap application must use the same version of Datacap. Operating Datacap Client or Datacap web with an incompatible version of Datacap Server, or allowing different versions to access one database, can result in loss of data.
  2. Servers and workstations running Datacap software require Microsoft.NET Framework and if not already installed, will be installed or activated during the Datacap software installation process.
  3. Servers running Datacap web components require Microsoft Internet Information Services (IIS).

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge. Read about the Electronic Support portfolio of tools

http://ibm.com/electronicsupport

Access the IBM Support Portal

http://ibm.com/support

Access the online Service Request tool

http://ibm.com/support/servicerequest

Planning information

Packaging

This offering is delivered through the Internet. There is no physical media. This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

IBM Datacap Taskmaster Capture V8.1 uses the security and auditability features of the host software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit

http://www.ibm.com/partnerworld/wps/bplocator/
 
Product group:
  Product Identifier Description                (PID)
  IBM Datacap Taskmaster Capture V8.1           5725-C15
 
Product category: Datacap Capture

Passport Advantage

 
                                                           Part
Program name/Description                                   number

IBM Datacap Occasional Authorized
IBM Datacap Occasional Authorized User Value Unit          D16RPLL
License + SW Subscription & Support 12 Months
IBM Datacap Occasional Authorized User Value Unit          D16RQLL
SW Subscription & Support Reinstatement 12 Months
IBM Datacap Occasional Authorized User Value Unit Annual   E0K20LL
SW Subscription & Support Renewal 12 Months
Part description                                           Part
                                                           number

IBM Datacap Mobile Authorized
IBM Datacap Mobile Authorized User Value Unit License      D16RRLL
+ SW Subscription & Support 12 Months
IBM Datacap Mobile Authorized User Value Unit SW           D16RSLL
Subscription & Support Reinstatement 12 Months
IBM Datacap Mobile Authorized User Value Unit Annual SW    E0K21LL
Subscription & Support Renewal 12 Months
Part description                                           Part
                                                           number

IBM Datacap Mobile Employee
IBM Datacap Mobile Employee User Value Unit License + SW   D16RTLL
Subscription & Support 12 Months
IBM Datacap Mobile Employee User Value Unit SW             D16RWLL
Subscription & Support Reinstatement 12 Months
IBM Datacap Mobile Employee User Value Unit Annual SW      E0K23LL
Subscription & Support Renewal 12 Months
Part description                                           Part
                                                           number

IBM Datacap 1000 External Pack
IBM Datacap 1000 External Pack User Value Unit License     D16S3LL
+ SW Subscription & Support 12 Months
IBM Datacap 1000 External Pack User Value Unit SW          D16S4LL
Subscription & Support Reinstatement 12 Months
IBM Datacap 1000 External Pack User Value Unit Annual SW   E0K27LL
Subscription & Support Renewal 12 Months
Part description                                           Part
                                                           number

IBM Datacap Network Scanning Device
IBM Datacap Network Scanning Device Resource Value         D16S5LL
Unit License + SW Subscription & Support 12 Months
IBM Datacap Network Scanning Device Resource Value Unit    D16S6LL
SW Subscription & Support Reinstatement 12 Months
IBM Datacap Network Scanning Device Resource Value Unit    E0K28LL
Annual SW Subscription & Support Renewal 12 Months
Part description                                           Part
                                                           number

IBM Datacap Accounts Payable Occasional Authorized
IBM Datacap Accounts Payable Occasional Authorized User    D16S7LL
Value Unit License + SW Subscription & Support 12 Months
IBM Datacap Accounts Payable Occasional Authorized User    D16S8LL
Value Unit SW Subscription & Support Reinstatement 12 Mo
IBM Datacap Accounts Payable Occasional Authorized User    E0K29LL
Value Unit Annual SW Subscription & Support Renewal 12 Mo
Part description                                           Part
                                                           number

IBM Datacap Medical Claims Occasional Authorized
IBM Datacap Medical Claims Occasional Authorized User      D16S9LL
Value Unit License + SW Subscription & Support 12 Months
IBM Datacap Medical Claims Occasional Authorized User      D16SALL
Value Unit SW Subscription & Support Reinstatement 12 Mo
IBM Datacap Medical Claims Occasional Authorized User      E0K2ALL
Value Unit Annual SW Subscription & Support Renewal 12 Mo

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

 
                                                           Part
Program name/Description                                   number

IBM Datacap Occasional V8.1.0 Multiplatform ML MP          BB01TML
IBM Datacap Mobile V8.1.0 Multiplatform ML MP              BB01UML
IBM Datacap Mobile 1,000 External Pack V8.1.0              BB023ML
Multiplatform ML MP
IBM Datacap Network Scanning Device V8.1.0                 BB02GML
Multiplatform ML MP
IBM Datacap Accounts Payable Occasional V8.1.0             BB02HML
Multiplatform ML MP
IBM Datacap Medical Claims Occasional V8.1.0               BB02KML
Multiplatform ML MP

Charge metric

 
Program name                        PID number        Charge metric
 
IBM Datacap Occasional Authorized   5725-C15          User Value Unit
IBM Datacap Mobile Authorized       5725-C15          User Value Unit
IBM Datacap Mobile Employee         5725-C15          User Value Unit
IBM Datacap 1000 External Pack      5725-C15          User Value Unit
IBM Datacap Network Scanning        5725-C15          Resource Value
Device                                                Unit
IBM Datacap Accounts Payable        5725-C15          User Value Unit
Occasional Authorized
IBM Datacap Medical Claims          5725-C15          User Value Unit
Occasional Authorized

Charge metrics definitions

User Value Unit (UVU)

UVU is the metric by which this program is licensed. UVU entitlements are based on the number of users for the given program. A Proof of Entitlement (PoE) must be obtained for the appropriate number of UVUs required for your environment as defined by the specific program terms. The UVU entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with UVU entitlements of another software program. UVU licensing offers you price benefits for customers by enabling a lower cost of incremental growth of sources. To understand these benefits of UVU licensing, and to determine how many UVUs to obtain for the program, contact your IBM representative.

Resource Value Unit (RVU)

RVU is a unit of measure by which the program can be licensed. RVU PoEs are based on the number of units of a specific resource used or managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for licensee's environment as defined by the specific software terms. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource.



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number
L-EDAE-9K4A6V: IBM Datacap Medical Claims Occasional
L-EDAE-9K4B6F: IBM Datacap Accounts Payable Occasional
L-EDAE-9H5PUA: IBM Datacap Occasional Authorized
L-EDAE-9K3U3H: IBM Datacap Mobile Authorized
L-EDAE-9K3V2T: IBM Datacap Network Scanning Device
L-EDAE-9K4NWE: IBM Datacap 1000 External Pack

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect.

Technical support of a program product version or release will be available for a minimum of three years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms
Volume orders (IVO)

Yes. Contact your IBM representative.

IBM International Passport Advantage Agreement
Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
IBM Operational Support Services - SoftwareXcel

No

System i® Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support, all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24x7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits via either the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide you a single point of exit from your site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into your system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by you and IBM. Your business applications or business data is never transmitted to IBM.

More accurate reporting: Because system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, you are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, you can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with your IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, you are able to see search results that apply specifically to your systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at

http://www.ibm.com/software/passportadvantage

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

For more financing information, visit

http://www.ibm.com/financing


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Email:      callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_criteria

For questions regarding Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_contacts
Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, FileNet, Passport Advantage, Express, System i, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/