V1.1 of Rocket Device Adapter Pack for IBM Tivoli Storage FlashCopy Manager supports hardware snapshots of non-IBM storage on UNIX and Linux platforms

IBM United States Software Announcement 213-567
December 10, 2013

Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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At a glance
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Highlights of V1.1 of Rocket Device Adapter Pack for IBM® Tivoli® Storage FlashCopy® Manager include features that help:

IBM Tivoli Storage FlashCopy Manager includes features and benefits designed to:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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V1.1 of Rocket Device Adapter Pack for IBM Tivoli Storage FlashCopy Manager supports hardware snapshots of non-IBM storage on UNIX and Linux platforms, helping enable you to gain the economies of a single snapshot technology across your storage environment.

V1.1 of Rocket Device Adapter Pack for IBM Tivoli Storage FlashCopy Manager can help:

IBM Tivoli Storage FlashCopy Manager helps protect applications and databases using integrated application snapshot backup and restore capabilities. Tivoli Storage FlashCopy Manager integrates with storage system snapshot technology to help create a high performance, low impact solution for advanced data protection.

IBM Tivoli Storage FlashCopy Manager is designed to:



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Key prerequisites
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For Rocket Device Adapter Pack for IBM Tivoli Storage FlashCopy Manager requirements, refer to

http://www.rocketsoftware.com/products/rocket-device-adapters-fcm


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Planned availability date
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Description
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V1.1 of Rocket Device Adapter Pack for IBM Tivoli Storage FlashCopy Manager enables exploitation of IBM Tivoli Storage FlashCopy Manager application-aware snapshot-based data protection and database cloning functions when the application data resides on EMC Symmetrix storage. This extended device support applies to IBM Tivoli Storage FlashCopy Manager support for various applications as well as custom applications provided through file system snapshot support on select UNIX and Linux platforms.

IBM Tivoli Storage FlashCopy Manager is designed to help deliver protection for applications and databases using integrated application snapshot backup and restore capabilities. Tivoli Storage FlashCopy Manager integrates with storage system snapshot technology to help create a solution for advanced data protection. It is intended to:

Section 508 of the US Rehabilitation Act

IBM makes no representation about the Section 508 status of the third-party electronic and information technology product in this offering. Contact the vendor for specific, current information on the Section 508 status of this product.

Refer to

http://www.rocketsoftware.com/products/rocket-device-adapters-fcm


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Reference information
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Functions previously announced for Tivoli Storage FlashCopy Manager continue to be offered in Tivoli Storage FlashCopy Manager V3.2 and V4.1. For more information, refer to Software Announcement 213-447, dated October 29, 2013 .



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Program number
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Program              Program
number        VRM    name

5725-P59      1.1    Rocket Device Adapter Pack for
                     IBM Tivoli Storage FlashCopy Manager


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with this program.

For V1.1 of Rocket Device Adapter Pack for IBM Tivoli Storage FlashCopy Manager refer to

http://www.rocketsoftware.com/products/rocket-device-adapters-fcm


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Technical information
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Specified operating environment

Hardware requirements

For V1.1 of Rocket Device Adapter Pack for IBM Tivoli Storage FlashCopy Manager refer to

http://www.rocketsoftware.com/products/rocket-device-adapters-fcm
Software requirements

For V1.1 of Rocket Device Adapter Pack for IBM Tivoli Storage FlashCopy Manager refer to

http://www.rocketsoftware.com/products/rocket-device-adapters-fcm

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Companion products

IBM Tivoli Storage FlashCopy Manager

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge.

Read about the Electronic Support portfolio of tools

http://ibm.com/electronicsupport

Access the IBM Support Portal

http://ibm.com/support

Access the online Service Request tool

http://ibm.com/support/servicerequest

Planning information

Packaging

The program package is distributed via electronic software downloaded, from Rocket Software Inc. website, to entitled customers

http://www.rocketsoftware.com/products/rocket-device-adapters-fcm

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

The product uses the security and auditability features of the host hardware or software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Licensing metric definitions and pricing examples
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Licensing metric definitions

Terabyte

Terabyte is a unit of measure by which the program can be licensed. AtTerabyte is 2 to the 40th power bytes. Licensee must obtain an entitlement for each terabyte of storage available to the program.

Pricing example

A customer wishes to acquire Rocket Device Adaptor Pack for IBM Tivoli Flashcopy Manager for their environment. The customer's environment requires 40 terabytes of data to be acquired. The customer will need to purchase 40 TBs of Rocket Device Adaptor Pack for IBM Tivoli FlashCopy Manager.



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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

Product group: Tivoli Storage Management

Product category: Tivoli Storage FlashCopy Manager

 
                                          PID
Product identifier description            number

Rocket Device Adapter Pack for
IBM Tivoli Storage FlashCopy Manager      5725-P59
 (for Passport Advantage)

Passport Advantage

 
                                                           Part
Program name/Description                                   number

Rocket Device Adapter Pack for IBM FlashCopy Mgr
 Per Terabyte
 License & SW Subscription & Support 12 Month -
 3rd Party Offering                                        D130DLL 

Charge metric

 
                 Part number or
Program name     PID number           Charge metric

Rocket Device    5725-P59             Per Terabyte
Adapter Pack
for IBM
Tivoli Storage FlashCopy Manager


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Licensing

Supplier's license terms apply.

Limited warranty

Not warranted by IBM . Warranty, if any, provided by supplier.

Volume orders

Not applicable

Educational allowance

No. Special education prices are available through Passport Advantage .



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent . In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Prices
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Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

For Passport Advantage information, visit

http://www-01.ibm.com/software/howtobuy/passportadvantage/

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwcs@us.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, FlashCopy, DB2, pureScale, Passport Advantage, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/