IBM Intelligent Water V1.5 helps optimize water utility planning and operations to create new opportunities for innovation and business value

IBM United States Software Announcement 212-309
September 11, 2012

Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning Prices Prices
Program number Program number

Top rule
At a glance
Bottom rule

IBM® Intelligent Water provides intelligence into water assets and operations. It drives significant business value using advanced analytics and optimization.

Version 1.5 offers the following new capabilities:

Back to topBack to top
Top rule
Bottom rule

IBM Intelligent Water is designed to optimize water operations and to create new opportunities for innovation and business value by delivering insights into infrastructure, assets, and operations. The solution uses advanced data management, visualization, correlation, and collaboration technologies to transform the vast amounts of disparate data received from various devices (including metering systems), assets, systems, and stakeholders into actionable information that can guide executive and operational decisions.

This release expands on the capabilities delivered in IBM Intelligent Water V1.0 by offering a new, advanced, and fully-customizable component: IBM Intelligent Operations for Water. IBM Intelligent Operations for Water is designed to improve the ability of the offering to deliver an advanced level of situational awareness, event and incident management, informed decision-making, and collaboration among stakeholders. New capabilities allow the offering to help:

New capabilities include:

These capabilities combine to help water and wasterwater operations turn a hitherto reactive operational posture into a proactive one, drive situational awareness across the network, provide early warning into potentially disruptive events, and help optimize water and wastewater operations by delivering insights based on patterns, trends, and correlations that leverage a variety of operational and external data. The new solution helps customers whose operations depend on a high level of water and wastewater operations drive operational efficiency, more effective and rapid operational decisions, better collaboration across multiple stakeholders, enhanced strategic planning, and more coordinated responses to critical situations.

IBM Intelligent Water includes IBM Intelligent Operations Center V1.5 (5725-D69). For details about IBM Intelligent Operations Center, refer to Software Announcement 212-250, dated July 3, 2012.

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: VE001).

Back to topBack to top
Top rule
Key prerequisites
Bottom rule

IBM Intelligent Water runs on Red Hat Enterprise Linux™ (RHEL) 5.5 64-bit for Intel™ and AMD platforms only.

Back to topBack to top
Top rule
Planned availability date
Bottom rule

Back to topBack to top
Top rule
Bottom rule

IBM Intelligent Water provides water and waste water operations and certain private sector segments for whom water is a strategic resource with enhanced data so they will have improved visibility into their network. Users can take advantage of insights from their infrastructure and operations to become more pro-active, rather than reactive, in managing their operations. The new IBM Intelligent Operations for Water component delivers standard industry capabilities that can be put to immediate use, including key performance indicators (KPIs) and reports.

A common operating picture

IBM Intelligent Operations for Water helps provide visibility and insight into operations across a variety of data sources, devices, systems, and stakeholders. Advanced data integration and visualization capabilities amalgamate, normalize, and visualize data from disparate sources to create a geospatial, source-to-discharge view of the network. Its advanced semantic model creates a contextual view of the infrastructure to help show how the various components of the network are related to each other.

Data may be internal (operational, financial, and customer) or even external (river levels, reservoir levels, and dam levels). Weather feeds can be included to drive further information and insights. By amalgamating such wide-ranging input, users can create water and/or waste water data models that can be extended to support a standard hydraulic model or the Pipeline Open Data Standard (PODS) pipe model.

Situational awareness

Real-time device status alerts, event correlation and analytics, data trending, and the ability to detect patterns hidden in current and historical information drive a real-time knowledge of the network to help organizations make more informed decisions. A device no-read capability helps to quickly identify and address the small number of specific devices or systems, even amongst thousands, that are non-operational.

Geo-tagged infrastructure elements can be identified and published on global information system (GIS) maps to show their location to help correlate events with elements in the network. Users can selectively view the elements by choosing the relevant layers on the GIS. Separate geographical areas on the map can be displayed as a layer that corresponds to a particular logical division or grouping of the water network, such as district metering areas (DMAs) and pressure managed areas.

Trend analysis capabilities help users to quickly notice which systems may be at risk of crossing key thresholds. Customizable reports help in the rapid identification of patterns in historical and current data to provide a richer level of awareness of data and events.

In the short-term to intermediate-term, these capabilities allow organizations to take a pro-active stance towards operations rather than reacting to situations as they arise. In the longer term, the insights from correlations and historical information allow better long-term planning and strategy.

Collaboration and preparedness

Key performance indicators allow users to keep track of key devices, systems, and organizational parameters. Business and organizational KPIs may be high-level or they may have multiple hierarchies with drill down capabilities. Real-time collaboration using IBM SameTime and the ability to broadcast operational event and weather notifications to all stakeholders allows users to quickly prevent potential disruptions. If a disruption does occur, advanced work flow capabilities allow users to implement a rapid, coordinated, and structured response using predefined standard operating procedures.

Industry standards-based for extensibility

IBM Intelligent Operations for Water is built on and exploits a rich industry data model that takes advantage of accepted water industry standards, such as EPANet. It supplies sample infrastructure elements, measurement types, KPIs, operating procedures, event flows, external data feeds, and reports that can be customized for easy start-up. Its programming model can also be extended to suit the specific needs of a variety of water agencies.

The broad and flexible capabilities of Intelligent Operations for Water can be used in a variety of operational contexts in addition to water and waste water utilities that include management and assessment of coasts, lakes, and harbors.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

Back to topBack to top
Top rule
Product positioning
Bottom rule

IBM Intelligent Water is just one of the IBM Smarter Cities® solutions designed to help make cities and government operate more effectively and efficiently--essentially smarter.

IBM offers a suite of Smarter Cities and government solutions that can help cities and government agencies integrate information from disparate, instrumented systems and create an intelligent, interconnected environment that encourages collaboration, enhances efficiencies, and fosters effective decision making.

IBM can help cities optimize individual departments--including buildings, emergency management, energy, operations, public safety, transportation and water--while facilitating seamless cross-departmental integration.

Back to topBack to top
Top rule
Reference information
Bottom rule

For information about IBM Intelligent Operations Center, refer to Software Announcement 212-250, dated July 3, 2012.

Back to topBack to top
Top rule
Program number
Bottom rule

number      VRM      Program name
5725-D71    1.5.0    IBM Intelligent Water 

Back to topBack to top
Top rule
Education support
Bottom rule

The IBM Software Training team offers a portfolio of education services to help customers and IBM Business Partners successfully deploy the IBM Intelligent Water offering to achieve the maximum benefit. Education is a key component to ensuring software success.

IBM curriculum provides a unique training value built on exclusive product knowledge direct from IBM developers cemented with expert instructors and flexible time and cost saving training options.

The IBM Software Training team works closely with product developers and services organizations to ensure that the courses we offer provide the most current technical and product information. IBM Software Training provides training for the entire IBM software portfolio that spans the spectrum of skills needs from introductory product overviews to advanced offerings. Hands-on labs let you work with fully-functional versions of the software to round out your training experience.

Several training options are available, including instructor-led classroom offerings, virtual (online) classes, and self-paced training that lets you train from your office.

For course descriptions, locations, and availability dates, visit

Select "Training search - global" and search for "Intelligent Water" or call 800-IBM-TEACH (800-426-8322).

Back to topBack to top
Top rule
Offering Information
Bottom rule

Product information is available via the Offering Information website

Also, visit the Passport Advantage® website

Back to topBack to top
Top rule
Bottom rule

A Quick Start Guide in PDF format is shipped with this product.

No printed publications are shipped with this product. The IBM Intelligent Operations Center information center provides an exhaustive set of product documentation. The information center is available at

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.

Back to topBack to top
Top rule
Technical information
Bottom rule

Specified operating environment

Hardware requirements

IBM Intelligent Water incorporates IBM Intelligent Operations Center. For details, refer to Software Announcement 212-250, dated July 3, 2012.

Software requirements

IBM Intelligent Water includes IBM Intelligent Operations Center. Refer to Software Announcement 212-250, dated July 3, 2012.

In addition,

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information


The products detailed in this announcement will be available in both ESD and packaged formats.

Physical media is delivered on DVDs.

                                             Part      Product
Description                                  number    identifier
IBM Intelligent Operations for Water         AF0CVML    5725-D71
    V1.5.0 Multilingual Media Pack

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

IBM Intelligent Water uses the security and auditability features of the host operating system. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Back to topBack to top
Top rule
Software Services
Bottom rule

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

Back to topBack to top
Top rule
Ordering information
Bottom rule

This product is only available via Passport Advantage . It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, contact your IBM representative.

Product Group:  Smarter Physical Infrastructure
     Product      Product
     identifier   identifier description
     5725-D71     IBM Intelligent Water
Product Category:  Smarter Cities 
Charge metric
Program name                                 Charge metric
IBM Intelligent Operations for Water         Per User Value Unit

User Value Unit (UVU)

UVU is a unit of measure by which the program can be licensed. UVU Proofs of Entitlement are based on the number and type of users for the given program. Licensee must obtain sufficient entitlements for the number of UVUs required for licensee's environment as specified in the program specific table. The UVU entitlements are specific to the program and type of user and may not be exchanged, interchanged, or aggregated with UVU entitlements of another program or type of user. Refer to the program specific UVU table.

The program in this announcement has Value Unit-based pricing.

Program                            Value
number      Program name           unit exhibit
5725-D71   IBM Intelligent Water   103A 

Passport Advantage

Program name/Description                                   number

IBM Intelligent Operations for Water                       AF0CVML
    V1.5.0 Multilingual Media Pack
IBM Intelligent Operations for Water                       D0T9CLL
    per UVU License and Service and Support 12 Months
IBM Intelligent Operations for Water                       D0T9DLL
    per UVU Service and Support Reinstatement 12 Months
IBM Intelligent Operations for Water                       E0EJULL
    per UVU Annual Service and Support Renewal 

Value unit pricing

The pricing for IBM Intelligent Water is based on User Value Units (UVUs). The UVU scaling table is a step-tiered model, meaning that each quantity tier must be multiplied by the scaling factor for that tier, and the UVU quantity for each tier added together to calculate the total UVU quantity. Any fractional UVU totals are rounded up to the next whole number. UVU quantities must be calculated separately for each chargeable component. Your IBM representative can provide additional assistance in understanding the scaling process.

IBM Intelligent Water uses the Value Unit Exhibit (VUE) table 103A:

From 1 to 20 Users:               1 UVU per User
From 21 to 50 Users:             20 UVUs plus 0.83 UVUs per User above 20
From 51 to 100 Users:            45 UVUs plus 0.80 UVUs per User above 50
From 101 to 250 Users:           85 UVUs plus 0.76 UVUs per User above 100
From 251 to 500 Users:          199 UVUs plus 0.60 UVUs per User above 250
From 501 to 1,000 Users:        349 UVUs plus 0.50 UVUs per User above 500
From 1,001 to 5,000 Users:      599 UVUs plus 0.47 UVUs per User above 1,000
From 5,001 to 10,000 Users:   2,479 UVUs plus 0.40 UVUs per User above 5,000
From 10,001 to 25,000 Users:  4,479 UVUs plus 0.36 UVUs per User above 10,000
For more than 25,000 Users:   9,879 UVUs plus 0.33 UVUs per User above 25,000 

Calculating User Value Units

The users taken into account for the purpose of UVU calculation is the total number of Concurrent Users who are accessing the program. A Concurrent User is a person who is accessing the program at any particular point in time. Regardless of whether the person is simultaneously accessing the program multiple times, the person counts only as a single Concurrent User. The program may be installed on any number of computers or servers, but Licensee must obtain User Value Unit entitlements sufficient to cover the maximum number of Concurrent Users simultaneously accessing the program in any manner directly or indirectly (for example: via a multiplexing program, device, or application server) through any means.

Back to topBack to top
Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage . It is not available as shrinkwrap.


IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form number
Product                                   License
identifier   Product name                 Instruction ID

5725-D71     IBM Intelligent Water        L-LBAR-8UEPZM

The program's License Information will be available for review on the IBM Software License Agreement Web site
Limited warranty applies


Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)


Passport Advantage applies

Yes, and through the Passport Advantage website at
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express® . Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at
System i Software Maintenance applies


Variable charges apply


Educational allowance available

Not applicable.

Back to topBack to top
Top rule
Statement of good security practices
Bottom rule

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.

Back to topBack to top
Top rule
Bottom rule

For additional information and current prices, contact your local IBM representative.

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative, authorized IBM Business Partner, or authorized IBM Business Partner for Software Value Plus, if applicable. Additional information is also available at

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

Back to topBack to top
Top rule
Order now
Bottom rule

To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

  Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
  For IBM representative:
  For IBM Business Partner:
 Mail:      IBM Teleweb Customer Support
  ® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada  L3R 2Z1
 Reference: VE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plust, visit

IBM, Smarter Cities, Passport Advantage, Express and are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Intel is a trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page