Lotus Forms 3.5.1 makes it easier than ever for users of all skill-sets to automate processes, eliminate paper and become green

IBM United States Software Announcement 209-268
August 18, 2009

 
 ENUS209-268.PDF (146KB)

Table of contents   Document options  
At a glance At a glance Offering Information Offering Information
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Software Services Software Services
Description Description Ordering information Ordering information
Statement of direction Statement of direction Terms and conditions Terms and conditions
Reference information Reference information  IBM  Electronic Services IBM Electronic Services
Availability of national languages Availability of national languages Prices Prices
Program number Program number Order now Order now
Education support Education support
 
Printable version Printable version

 
Top rule
At a glance
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Lotus® Forms 3.5.1 helps line of business (LOB) as well as IT users to easily automate forms based processes. It helps deliver the following benefits to the customers:

  • Process automation
  • Scalable deployments
  • Improved extensibility and support
  • Security and compliance for more countries
  • Quicker time to value
  • Accelerated data integration

To order, contact your IBM® representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL Reference:

IBM Lotus Forms Designer                                   YE001
IBM Lotus Forms Server                                     YE001
IBM Lotus Forms Turbo                                      YE001
IBM Lotus Forms Viewer                                     YE001

 
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Top rule
Overview
Bottom rule

Lotus Forms provides customers with an electronic forms solution that automates forms-based business processes and integrates data with existing IT systems.

Lotus Forms 3.5.1 helps line of business (LOB) as well as IT users to easily automate forms based processes. It helps deliver the following benefits to the customers:

  • Process automation - now easier and quicker than ever
    • Enables business users to use eForms in situational mashups through integration with Lotus Mashups
    • Tech preview of Business Process Accelerator Framework - a set of out-of-the-box portlets and APIs to quickly and easily deploy process automation solutions involving forms, portal and BPM
  • Even more scalable deployments
    • Advanced scalability via support for zLinux in Lotus Forms Server
  • Improved extensibility and support for new standards
    • New Lotus Forms Turbo REST API to enable developers and partners to integrate Turbo in their process automation solutions
    • XHTML 1.0 support for compliance in countries like Canada
  • Quicker time to value
    • Even more out of the box samples and videos for commonly known scenarios
  • Accelerated data integration
    • Integrates with more than 40 enterprise information systems to help meet specific forms, content management and Business Process Management needs.
  • Extended Support
    • Create eForms in 28 languages on a broad range of platforms and operating systems including iSeries® and Microsoft® Windows® Vista.

The new functionality in this release is:

  • Integration with Lotus Mashups to use eForms in situational mashups
  • Tech preview of Business Process Accelerator Framework - a set of out-of-the-box portlets and APIs to quickly and easily deploy process automation solutions involving forms, portal and BPM
  • Support for zLinux in Lotus Forms Server
  • New Lotus Forms Turbo REST API to integrate Turbo in 3rd party solutions
  • XHTML 1.0 support
  • More out of the box samples

 
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Key prerequisites
Bottom rule

Refer to the Hardware requirements and Software requirements sections for details.


 
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Planned availability date
Bottom rule

August 21, 2009: Electronic software delivery

September 18, 2009: Media and documentation


 
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Description
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Section 508 of the U.S. Rehabilitation Act

IBM Lotus Forms Server is capable as of September 18, 2009 , when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following Web site

http://www.ibm.com/able/product_accessibility/index.html

 
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Statement of direction
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It is IBM's current intent that we will continue to integrate IBM Lotus Forms with other IBM products to provide end to end process automation to customers.

All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.


 
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Reference information
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Refer to Software Announcement 208-304, dated October 14, 2008.


 
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Availability of national languages
Bottom rule

Product description            Language        GA date
 
Lotus Forms Designer V3.5.1    Multilingual    September 18, 2009
                                (French,
                                Russian,
                                Korean,
                                Chinese -
                                Simplified,
                                Spanish,
                                Portuguese-Brazlian,
                                Croatian,
                                German,
                                Japanese,
                                Chinese -
                                Traditional,
                                Hungarian,
                                English,
                                Romanian,
                                Slovenian,
                                Czech,
                                Slovakian,
                                Italian,
                                Polish)
Lotus Forms Server Extender    Multilingual    September 18, 2009
 V3.5.1                         (Portuguese,
                                French,
                                Danish,
                                Russian,
                                Hebrew,
                                Arabic,
                                Korean,
                                Chinese -
                                Simplified,
                                Spanish,
                                Norwegian
                                Bokmal,
                                Portuguese-Brazlian,
                                Croatian,
                                German,
                                Swedish,
                                Japanese,
                                Chinese -
                                Traditional,
                                Hungarian,
                                English,
                                Romanian,
                                Slovenian,
                                Greek,
                                Turkish,
                                Dutch, Czech,
                                Slovakian,
                                Italian,
                                Finnish,
                                Polish)
Lotus Forms Server V3.5.1      Multilingual    September 18, 2009
                                (Portuguese,
                                French,
                                Danish,
                                Russian,
                                Hebrew,
                                Arabic,
                                Korean,
                                Chinese -
                                Simplified,
                                Spanish,
                                Norwegian
                                Bokmal,
                                Portuguese-Brazlian,
                                Croatian,
                                German,
                                Swedish,
                                Japanese,
                                Chinese -
                                Traditional,
                                Hungarian,
                                English,
                                Romanian,
                                Slovenian,
                                Greek,
                                Turkish,
                                Dutch, Czech,
                                Slovakian,
                                Italian,
                                Finnish,
                                Polish)
Lotus Forms Turbo V3.5.1       Multilingual    September 18, 2009
                                (Portuguese,
                                French,
                                Danish,
                                Russian,
                                Korean,
                                Chinese -
                                Simplified,
                                Spanish,
                                Norwegian
                                Bokmal,
                                Portuguese-Brazlian,
                                Croatian,
                                German,
                                Swedish,
                                Japanese,
                                Chinese -
                                Traditional,
                                Hungarian,
                                English,
                                Romanian,
                                Slovenian,
                                Greek,
                                Turkish,
                                Dutch, Czech,
                                Slovakian,
                                Italian,
                                Finnish,
                                Polish)
Lotus Forms Viewer V3.5.1      Multilingual    September 18, 2009
                                (Portuguese,
                                French,
                                Danish,
                                Russian,
                                Hebrew,
                                Arabic,
                                Korean,
                                Chinese -
                                Simplified,
                                Spanish,
                                Norwegian
                                Bokmal,
                                Portuguese-Brazlian,
                                Croatian,
                                German,
                                Swedish,
                                Japanese,
                                Chinese -
                                Traditional,
                                Hungarian,
                                English,
                                Romanian,
                                Slovenian,
                                Greek,
                                Turkish,
                                Dutch, Czech,
                                Slovakian,
                                Italian,
                                Finnish,
                                Polish)

 
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Program number
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Program    VRM                          Program name
number
 
5724-N09   3.5.1                        IBM Lotus Forms Designer
5724-N08   3.5.1                        IBM Lotus Forms Server
5724-W05   3.5.1                        IBM Lotus Forms Turbo
5724-N07   3.5.1                        IBM Lotus Forms Viewer

 
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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.

IBM Software Services for Lotus Education provides education to support many Lotus offerings. For a complete list of offerings visit the Web site at

http://www.ibm.com/software/lotus/training

Technical Skills Software Workshop

No-fee technical skills training workshops (English only) for this product are offered to customers and business partners to gain hands-on skills for installing, configuring, operating, and supporting this product. The workshops are ideal for customers and business partners who are in the process of evaluating, or have already purchased it. Workshops are modeled to be 50 to 70% hands-on labs and are continually updated to current product release.

Workshops are delivered in multiple formats, traditional classroom, Self-Paced (self-study) and instructor led e-learning, all formats have the same content.

Traditional classroom workshops are scheduled and delivered in-person worldwide at IBM and non-IBM locations throughout the year.

Self-paced/self-study workshops enable the student to view the workshop presentations and execute the labs on their own schedule with no travel required. The presentations have speaker notes and allow the student full control to navigate the information. Students reserve a one week period to run the labs on a remote, supported, live environment. Support is provided through a monitored forum.

Note: a fast internet connection is required.

For more details on current workshop content, schedules, and to register for any workshop format, visit

https://www-304.ibm.com/jct01005c/isv/spc/events/index.jsp

 
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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® Web site

http://www.ibm.com/software/passportadvantage

 
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Publications
Bottom rule

No publications are shipped with these products.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.


 
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Technical information
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Specified operating environment

Hardware requirements

IBM Lotus Forms Viewer 3.5.1

Minimum Hardware

The recommended desktop equipment for Lotus Forms Viewer is:

  • Processor: 1.0 GHz
  • RAM: 1 GB
  • Disk space: 200MB
  • Display Resolution: 800 x 600 in 16-bit color

Recommended Hardware

The recommended desktop equipment for Lotus Forms Viewer is:

  • Processor: 3.0 GHz dual-core microprocessor
  • RAM: 2 GB
  • Disk space: 200MB
  • Resolution: 1280x1024 in 24 bit color

IBM Lotus Forms Designer 3.5.1

Minimum Hardware

The recommended desktop equipment for Lotus Forms Designer is:

  • Processor: 1.0 GHz
  • RAM: 1GB
  • Disk space: 500MB
  • Display Resolution: 1024 x 768 in 16 bit color

Recommended Hardware

The recommended desktop equipment for Lotus Forms Designer is:

  • Processor: 3.0 GHz dual-core microprocessor
  • RAM: 2GB
  • Disk space: 500MB
  • Display Resolution: 1280x1024 in 32-bit color

IBM Lotus Forms Server 3.5.1 - API

Minimum Hardware

The recommended server equipment for API is:

  • Processor: 3.0 GHz for Window/Linux or equivalent, multi-core CPU
  • RAM: 2 GB
  • Disk Space: 200 MB

Recommended Hardware

The recommended server equipment for API is:

  • Processor: 3.0 GHz for Window/Linux or equivalent, multi-core CPU
  • RAM: 4 GB or more
  • Disk space: 200 MB

IBM Lotus Forms Server 3.5.1 - Webform Server

Server hardware sizing should be confirmed by an IBM representative to ensure that performance targets will be met.

Minimum Hardware

The recommended server equipment for Webform Server is:

  • Processor: 3.0 GHz for Window/Linux or equivalent, multi-core CPU
  • RAM: 2 GB is the minimum recommended amount. Better performance characteristics can be achieved by allocating higher levels of RAM in combination with vertical clustering.
  • Disk space: 500 MB. Additional disk space is required for the shared file cache and log server.

Recommended Hardware

The recommended server equipment for Webform Server is:

  • Processor: 3.0 GHz for Window/Linux or equivalent, multi-core CPU
  • RAM: 4 GB Better performance characteristics can be achieved by allocating higher levels of RAM in combination with vertical clustering.
  • Disk space: 500 MB. Additional disk space of at least 4 GB is required for the shared file cache and log server.

IBM Lotus Forms Server 3.5.1 - Forms Services Platform

Minimum Hardware

The recommended server equipment for Forms Services Platform is:

  • Processor: 3.0 GHz for Window/Linux or equivalent, multi-core CPU
  • RAM: 2 GB
  • Disk Space: 200 MB

Recommended Hardware

The recommended server equipment for Forms Services Platform is:

  • Processor: 3.0 GHz for Window/Linux or equivalent, multi-core CPU
  • RAM: 4 GB or more
  • Disk space: 200 MB

IBM Lotus Forms Server 3.5.1 - P8 Integrator

IBM Lotus Forms Server P8 Integrator is an optional add-on to P8 AE or Workplace™ XT™.

Lotus Forms can be deployed with P8 AE 4.0.2 or Workplace XT 1.1.3 and 1.1.4. Deployment requires the following IBM Lotus Forms Products:

  • IBM Lotus Forms Server P8 Integrator version 3.5.1.
  • IBM Lotus Forms Designer 3.5.1.
  • IBM Lotus Forms Server products: Forms Services Platform 3.5.1, Webform Server 3.5.1 and API 3.5.1.

Minimum Hardware Requirements

Application Engine or Workplace XT minimum disk space and memory requirements must exist to deploy IBM Lotus Forms P8 Integrator.

  • RAM: IBM FileNet® P8 AE or Workplace XT minimum memory requirements
  • Disk Space: 200 MB plus IBM FileNet Application Engine or Workplace XT minimum disk space requirements

IBM Lotus Forms Turbo 3.5.1

Server hardware sizing should be confirmed by an IBM representative to ensure that performance targets will be met.

Minimum Desktop Hardware

The minimum desktop equipment for Lotus Forms Turbo is:

  • Processor: 1.0 GHz
  • RAM: 1 GB
  • Resolution: 1024x768 in 16 bit color.

Recommended Desktop Hardware

The recommended desktop equipment for Lotus Forms Turbo is:

  • Processor: 3.0 GHz dual-core microprocessor
  • RAM: 2 GB
  • Resolution: 1280x1024 in 24 bit color.

Recommended Server Hardware

The recommended server equipment for Lotus Forms Turbo is:

  • Processor: 3.0 GHz for Window/Linux or equivalent, multi-core CPU
  • RAM: 4 GB
  • Disk space: 500 MB
Software requirements

IBM Lotus Forms Viewer 3.5.1

Operating Systems

  • Microsoft Windows XP Tablet PC Edition
  • Microsoft Windows XP with Service Pack 2 or 3
  • Microsoft Windows Vista

Browsers

Lotus Forms Viewer can run stand-alone or within one of the following browsers:

  • Internet Explorer 6.0 on:
    • Windows XP with Service Pack 2
    • Windows XP Tablet PC Edition
  • Internet Explorer 7 on:
    • Windows XP with Service Pack 2
    • Windows Vista
    • Windows XP Tablet PC Edition
  • Firefox 2.0 on:
    • Windows XP with Service Pack 2
    • Windows Vista
  • Firefox 3.0 on:
    • Windows XP with Service Pack 2
    • Windows Vista

Stand-alone Desktop Installation

Lotus Forms Viewer runs as a stand-alone desktop application. There are 5 different Lotus Forms Viewer 3.5.1 installers:

  • GA installer which is approximately 66 MB. It includes the Viewer 3.5.1 (GA) product.
  • EN installer which is approximately 23 MB. It installs the Viewer 3.5.1 (GA) product minus the JVM, sample forms, JavaScript™ files, and InstallShield language translations (for install/uninstall only).
  • No JVM installer which is approximately 32 MB. It installs the Viewer 3.5.1 (GA) product minus the JVM, sample forms, and JavaScript files.
  • GA with XML Digital Signature (DSIG) installer which is approximately 70 MB. It includes the Viewer 3.5.1 (GA) product and the ability to use the DSIG feature.
  • Trial installer which is approximately 66 MB. It installs Viewer 3.5.1 (GA) product that is time-limited for trial purposes.

Java™

When Java is installed by the Viewer 3.5.1 installer, the installer will install IBM Java Runtime Environment v1.4.2 on the end-user machine.

When the Viewer 3.5.1 is installed using an installer that does not install Java, the viewer will support the following Java environments:

  • IBM Java Runtime Environment v1.4.2 up to v1.6 (also known as v6.0)
  • Sun Java Runtime Environment v1.4.2 up to v1.6 (also known as v6.0)

Forms

Forms written in XFDL version 5.0 to 7.7 are supported.

XForms and globalization features supported in XFDL 7.x versions

Supported Third Party Products (Optional)

This version of Lotus Forms Viewer is compatible with the following 3rd party products:

  • MSAA compliant screen readers, such as JAWS 10, Window-Eyes, or Narrator.
  • Interlink ePad Signature hardware with version 6.22 software driver.
  • WACOM BizTablet signature hardware (CTF-220/S) with version 4.84 software driver.
  • Topaz electronic signature hardware with version 3.61 software driver.
  • Any signature capture device compliant with WinTab version 1.1.
  • Windows Server 2003 Terminal Services (must be set to a minimum of 16-bit color).

Functional Notes

Lotus Forms Viewer can be deployed on Windows XP and Windows Vista desktop platforms with security settings that comply with the Federal Desktop Core Configuration (FDCC) standard.

Lotus Forms Viewer is supported for use with Portal version 6.0.1 and 6.1 when embedded within a portlet.

Web services associated with an XML model are not supported in this release.

Tablet PC signing must be done using an external hardware device.

IBM Lotus Forms Designer 3.5.1

Operating Systems

Microsoft Windows XP with Service Pack 1 or 2.

Microsoft Windows Vista

Stand-alone Desktop Installation

Lotus Forms Designer can run as a stand-alone desktop application. The Lotus Forms Designer 3.5.1 installer will install Eclipse 3.4.2 and IBM J2RE 1.6 SR4 on the end-user machine.

Installed with WebSphere® Software

The Lotus Forms Designer can run with WebSphere Integration Developer 6.2.0.1.

The Lotus Forms Designer can run with WebSphere Business Modeler 6.2.0.1.

Optional Lotus Forms Software

IBM Lotus Forms Viewer 3.5.1 for previewing forms in viewer.

IBM Lotus Forms Server 3.5.1 for previewing forms via Webform Server.

Forms

Forms written in XFDL version 7.0 to 7.7 are supported.

XForms and globalization features supported in XFDL 7.x versions.

IBM Lotus Forms Server 3.5.1

Operating Systems

This section identifies the various operating systems supported by Lotus Forms Server products

Windows

Windows 2000 Server x86-32 with Service Pack 4

Windows Server 2003 Standard Edition (32-bit version only).

Windows Server 2003 Enterprise Edition (32-bit version only).

AIX®

IBM AIX 5.3 TL 7 on an IBM System p® server which includes XL C/C++ v8.0 Final Runtime Component PTF. Version 5.3 can run on Power® 5 or Power6 systems.

IBM AIX 6.1 on an IBM System p server which includes XL C/C++ v9.0 Final Runtime Component PTF. Version 6.1 can run on Power5 or Power6 systems.

Linux®

Red Hat Linux Enterprise Server V4.0 with Update 6 (x86.32 version only).

Red Hat Linux Advanced Server V4.0 with Update 6 (x86.32 version only).

Red Hat Linux Enterprise Server V5.2 (x86.32 version only).

Red Hat Linux Enterprise Server V5.3 (x86.32 version only).

SUSE Linux Enterprise Edition 9 with SP4 (x86.32 version only).

SUSE Linux Enterprise Edition 10 with SP1 (x86.32 version only).

SUSE Linux Enterprise Edition 10 with SP2 (x86.32 version only).

Linux on System Z

Red Hat Enterprise Linux Enterprise Server V5.3 on System Z s390x processor.

SUSE Linux Enterprise Edition 10 with SP2 on System Z s390x processor.

Solaris

Sun Solaris 9 on a SPARC processor.

Sun Solaris 10 on a SPARC processor.

IBM I

IBM i 5.4 with i5/OS® PASE on an IBM System i® server.

IBM i 6.1 with i5/OS PASE on an IBM System i server.

WebSphere Application Sever

Lotus Forms Server products will run with:

  • WebSphere Application Server 6.0.2 with fix pack 29 or greater with the Java SDK 1.4.2 SR11 Cumulative Fix.
  • WebSphere Application Server 6.1.0 with fix pack 23 or greater with the Java SDK 1.5 SR9 Cumulative Fix.
  • WebSphere Application Server 7.0 with fix pack 3 or greater with the Java SDK 1.6 SR4 Cumulative Fix

Webform Server operates with WebSphere Application Server, WebSphere Application Server Express, or WebSphere Application Server Network Deployment.

WebSphere Portal Server

Lotus Forms Server products will run with:

  • IBM WebSphere Portal Server 6.0.1
  • IBM WebSphere Portal Server 6.1

Webform Server operates with WebSphere Portal Server or WebSphere Portal Express.

Functional Notes

Lotus Forms server products require 32-bit versions of WebSphere Application Server or WebSphere Portal products. Webcontainers must be 32-bit or running in 32-bit compatibility mode.

To support PKI signatures and Authenticated Clickwrap signatures, all Server products require one of the following engines installed:

  • CryptoAPI or NSS on Windows systems
  • NSS on Solaris, Linux, AIX systems
  • Java cryptographic engine on i5/OS systems

To use NSS, download it from the Mozilla web site or use the version included with Firefox/Mozilla. To use Java signatures on i5/OS, refer to Lotus Forms documentation.

IBM Lotus Forms Server 3.5.1 - API

IBM Lotus Forms Server API can only run as a 32-bit application.

API runs on operating systems as defined in Section 3.1.

WebSphere

API runs with WebSphere software as defined in Section 3.2.

Runtime Environments

The runtime environment for Lotus Forms Sever - API software is Java. One of the following is required to run API software:

  • IBM Java Runtime Environment v1.4.2 to v1.6 (also known as v6.0)
  • Sun Java Runtime Environment v1.4.2 to v1.6 (also known as v6.0)

Development Environments

In a Windows environment, one of the following can be used for application development:

  • C application development environment for 32-bit applications, such as IBM Visual Age C++ or Microsoft Visual C++.
  • COM compliant development environment, such as Microsoft Visual Basic.

In a UNIX® environment:

  • Any application development environment (32-bit) that can communicate with C libraries

In a Java environment, on all supported platforms:

  • The 32-bit SDK is installed
  • 32-bit applications and Java external routines are supported

Forms

Forms written in XFDL version 5.0 to 7.7 are supported.

XForms and globalization features supported in XFDL 7.x versions.

IBM Lotus Forms Server 3.5.1 - Webform Server

Webform Server runs on operating systems as defined in Section 3.1.

WebSphere

Webform Server runs with WebSphere software as defined in Section 3.2.

Database

Webform Server requires a database to operate. The following databases are supported by Webform Server:

  • IBM Cloudscape® Version 10 (not recommended for production environments)
  • IBM DB2® Version 9.1 to 9.5, inclusive.
  • Oracle 9i Release 2 (9.2.0)
  • Oracle 10g Release 1 (10.1.0) and Release 2 (10.2.0)
  • Oracle 11g Release 1 (11.1.0)

Browsers

Internet Explorer 6.0 on:

  • Windows XP with Service Pack 2

Internet Explorer 7.0 on:

  • Windows XP with Service Pack 2
  • Windows Vista

Firefox 2.0 on:

  • Windows XP with Service Pack 2
  • Windows Vista
  • MacOS 10.4
  • MacOS 10.5

Firefox 3.0 on:

  • Windows XP with Service Pack 2
  • Windows Vista
  • MacOS 10.4
  • MacOS 10.5

Safari 3.1 on:

  • MacOS 10.4
  • MacOS 10.5

Safari 3.2 on:

  • MacOS 10.4
  • MacOS 10.5

Supported Related Software

Lotus Forms iWidget

Lotus Forms iWidget is a Lotus Mashup application that is shipped with IBM Lotus Forms Server as a WAR file. The Lotus Forms iWidget 3.5.1 WAR has been designed to run in IBM Lotus Mashup 1.1.

Forms

Forms written in XFDL version 6.0 to 7.7 are supported.

XForms and globalization features supported in XFDL 7.x versions.

Functional Notes

When Lotus Forms is used in concert with non-IBM portal offerings, such as with SAP or BEA, the form is launched in a separate window and runs within this window as an independent web application.

DB2 support for Windows 2000 is limited. Consult DB2 or Lotus Forms documentation to determine what versions of DB2 are supported with the Windows 2000 operating system.

Lotus Forms Server can be configured to comply with the Federal Desktop Core Configuration (FDCC) standard on Windows XP and Windows Vista desktop platforms.

Using Internet Explorer 8 compatibility mode, a form can be specified for a specific Web site by including a custom HTTP response header for the site.

IBM Lotus Forms Server 3.5.1 - Forms Services Platform

Operating Systems

Forms Services Platform runs on operating systems as defined in Section 3.0, with the following exceptions:

  • Optional software IBM WebSphere Transformation Extender is not supported on Linux on System Z platforms.

Forms Services Platform Prerequisite Software

WebSphere

Forms Services Platform runs with WebSphere software as defined in Section 3.2.

Software Dependency

Installation of IBM Louts Forms Server API 3.5.1 is required.

Optional Software

IBM WebSphere Transformation Extender 8.1.0.4

IBM WebSphere Transformation Extender Design Studio 8.1.0.4

IBM WebSphere Transformation Extender Pack for Web Services 8.1.0.4

Functional Notes

The optional Forms Services Platform plug-in for the component navigator and repository services requires the IBM Lotus Forms Designer 3.5.1.

Installed with Forms Services Platform are a set of private libraries. Included as part of the Forms Services Platform installation is Equinox 3.2.1 implementation of the OSGi R4 core framework specification.

Forms Services Platform can run in WAS and be called by a portlet, but it is not available as a portlet WAR that runs on a Portal server.

IBM Lotus Forms Server 3.5.1 - P8 Integrator

Lotus Forms Server - P8 Integrator can run on all operating systems as defined in Section 3.0 except for IBM I platforms. P8 Integrator only runs on operating systems supported by Lotus Forms Server and P8 AE or Lotus Forms Server and Workplace XT.

Optional Software

The following is optional when Lotus Forms is deployed with P8 AE or Workplace XT:

  • IBM Lotus Forms Viewer 3.5.1

IBM Lotus Forms Turbo 3.5.1

Server Operating Systems

Lotus Forms Turbo requires Lotus Forms Server products which have been written for 32-bit operation. Some Lotus Forms Server products require a 32-bit version of the IBM WebSphere Application Server or JVM software products.

Lotus Forms Turbo can be installed on the following operating systems.

Windows

Windows Server 2003 Standard Edition (32-bit version only).

Windows Server 2003 Enterprise Edition (32-bit version only).

Lotus Forms Turbo can also be installed on Windows XP and Windows Vista operating systems. Server-based performance characteristics are not supported when Lotus Forms Turbo is installed on these operating systems.

AIX

IBM AIX Version 5.3 TL 7 on an IBM System p server with XL C/C++ v9.0 Final Runtime PTF.

IBM AIX Version 6.1 on an IBM System p server which includes XL C/C++ v9.0 Final Runtime PTF. Version 6.1 can run on Power5 or Power6 systems

Linux

Red Hat Linux 5.1 Enterprise Server (32-bit Intel-based server only).

SUSE Linux 10 Enterprise Edition with SP1 (32-bit Intel-based server only).

Desktop Operating Systems

Lotus Forms Turbo on the following desktop operating systems:

  • Microsoft Windows XP sp2
  • Microsoft Windows Vista

Supported Browsers

Internet Explorer 6.0 on:

  • Windows XP with Service Pack 2

Internet Explorer 7.0 on:

  • Windows XP with Service Pack 2
  • Windows Vista

Firefox 2.0 on:

  • Windows XP with Service Pack 1 or 2
  • Windows Vista

Firefox 3.0 on:

  • Windows XP with Service Pack 2
  • Windows Vista

A Safari 3.2 browser running on MacOS 10.5 can be used to view and complete forms rendered in a browser. However, components of Lotus Forms Turbo do not support Safari browsers, for example the composer and list components.

Software Installation

Lotus Forms Turbo can be installed as a standalone application, which deploys all the necessary software files to execute the computer program in a non-clustered computing environment. Lotus Turbo software contains Lotus Forms software components and a set of prerequisite software products.

The Lotus Turbo installer will automatically install the following Lotus Forms software:

  • IBM Lotus Forms Turbo 3.5.1

The Lotus Turbo installer will automatically install the following prerequisite products:

  • An embedded version of IBM WebSphere Application Server 6.1.0.23 or higher
  • IBM DB2 Workgroup Sever Edition 9.5 with fix pack 3b
  • IBM Lotus Forms Services Platform 3.5.1
  • IBM Lotus Forms Webforms Server 3.5.1
  • IBM Lotus Forms API 3.5.1

Lotus Turbo software components run in Java. The Lotus Turbo installer will automatically install IBM Java Environment v1.5.0 SR9.

Supported Related Software

Lotus Forms Feed iWidget

Lotus Forms Feed iWidget is a Lotus Mashup application that is shipped with IBM Lotus Forms Turbo as a WAR file. The Lotus Forms Feed iWidget 3.5.1 WAR has been designed to run in IBM Lotus Mashup 1.1.

Forms

Lotus Forms Turbo generates forms written in XFDL version 7.7 with XForms.

Functional Notes

Lotus Forms Turbo can be deployed on Windows XP and Windows Vista desktop platforms with security settings that comply with the Federal Desktop Core Configuration (FDCC) standard.

Routing features in Lotus Forms Turbo are designed to work with standard email applications. For routing to take place an email client on the end-user machine and an SMTP server must exist.

Using Internet Explorer 8 compatibility mode, a form can be specified for a specific Web site by including a custom HTTP response header for the site. Installed with Turbo are a set of private libraries. Included as part of the Turbo installation is BIRT 2.1.1 (Business Intelligence and Reporting Tool), which is a component

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

IBM Lotus Forms 3.5.1 will be distributed via a media package and electronic software distribution (ESD).

IBM Lotus Forms 3.5.1 media package is distributed in one package with the following:

  • IBM Lotus Forms 3.5.1 Product CD's and DVD's
  • Soft copy product documentation including README files are included on the product DVD
The LI form numbers for IBM Lotus Forms 3.5.1 are L-SYOG-7SUTM2, L-SYOG-7S3R8M, L-SYOG-7SUTZA, L-SYOG-7QUQKW

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.


 
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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/

 
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Ordering information
Bottom rule

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Lotus Forms Designer            Lotus Forms     Lotus Forms
IBM Lotus Forms Server              Lotus Forms     Lotus Forms
IBM Lotus Forms Server Extender     Lotus Forms     Lotus Forms
IBM Lotus Forms Turbo               Lotus Forms     Lotus Forms
IBM Lotus Forms Viewer              Lotus Forms     Lotus Forms
Program name                          PID        Charge unit
                                      number     description
 
IBM Lotus Forms Designer              5724-N09   PA Per
                                                  Registered User
IBM Lotus Forms Server                5724-N08   Per Processor
                                                  Value Unit (PVU)
IBM Lotus Forms Server                5724-N08   Per Processor
                                                  Value Unit for
                                                  Linux on System
                                                  z
IBM Lotus Forms Server Extender       5724-N08   Per Processor
                                                  Value Unit (PVU)
IBM Lotus Forms Server Extender       5724-N08   Per Processor
                                                  Value Unit for
                                                  Linux on System
                                                  z
IBM Lotus Forms Turbo                 5724-W05   Per Processor
                                                  Value Unit (PVU)
IBM Lotus Forms Turbo                 5724-W05   Per 20
                                                  Authorized Users
IBM Lotus Forms Viewer                5724-N07   PA Per
                                                  Authorized User
IBM Lotus Forms Viewer                5724-N07   PA per 25 Pages

Charge metrics definitions

Processor Value Unit (PVU)

PVU is the unit of measure by which this program is licensed. PVU entitlements are based on processor families (vendors and brands). A Proof of Entitlement (PoE) must be obtained for the appropriate number of PVUs based on the level or tier of all processor cores activated and available for use by the Program on the server. Some programs allow licensing to less than the full capacity of the server's activated processor cores, sometimes referred to as sub-capacity licensing. For programs which offer sub-capacity licensing, if a server is partitioned utilizing eligible partitioning technologies, then a PoE must be obtained for the appropriate number of PVUs based on all activated processor cores available for use in each partition where the program runs or is managed by the program. Refer to the International Passport Advantage Agreement Attachment for Sub-Capacity Terms or the program's License Information to determine applicable sub-capacity terms. The PVU entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with PVU entitlements of another program.

For general overview of PVUs for processor families (vendors and brands), go to

http://www-306.ibm.com/software/lotus/passportadvantage/ pvu_licensing_for_customers.html

To calculate the exact PVU entitlements required for the program, go to

https://www-112.ibm.com/software/howtobuy/passportadvantage/ valueunitcalculator/vucalc.wss

Registered User

Registered User is the unit of measure by which this program is licensed. A Registered User is an individual within or outside of your enterprise which is recorded in a registry (for example a table, directory, or file) maintained by you. The program may be installed on one or more computers or servers and accessed by the number of Registered Users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Registered User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Authorized User

Authorized User is the unit of measure by which this program is licensed. An Authorized User is an individual (named or unnamed) within or outside of your enterprise. The program may be installed on one or more computers or servers and accessed by the number of users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Passport Advantage program licenses

IBM Lotus Forms Designer

Part description                                         Part
                                                         number
 
IBM Lotus Forms Designer
IBM Lotus Forms Designer Registered User Annual SW S&S   E0296LL
 Rnwl
IBM Lotus Forms Designer Registered User Lic + SW S&S    D56EFLL
 12 Mo
IBM Lotus Forms Designer Registered User SW S&S          D56EKLL
 Reinstate 12 Mo

IBM Lotus Forms Server

Part description                                         Part
                                                         number
 
IBM Lotus Forms Server
IBM Lotus Forms Server Per Processor Value Unit (PVU)    E02DULL
 Annual SW S&S Rnwl
IBM Lotus Forms Server Per Processor Value Unit (PVU)    D571HLL
 Lic + SW S&S 12 Mo
IBM Lotus Forms Server Per Processor Value Unt (PVU) SW  D571ILL
 S&S Reinstate 12 Mo

IBM Lotus Forms Server

Part description                                         Part
                                                         number
 
IBM Lotus Forms Server Extender
IBM Lotus Forms Server Extender Per Proc Value Unit      E07NRLL
 (PVU) Annl SW S&S Rnwl
IBM Lotus Forms Server Extender Per Proc Value Unit      D0ATJLL
 (PVU) Lic + SW S&S 12
IBM Lotus Forms Server Extender Per Proc Value Unit      D0ATKLL
 (PVU) SW S&S Reinstat

IBM Lotus Forms Turbo

Part description                                         Part
                                                         number
 
IBM Lotus Forms Turbo
Lotus Forms Turbo 20 Authorized Users Annual SW S&S      E05TXLL
 Rnwl
Lotus Forms Turbo 20 Authorized Users Lic + SW S&S 12    D06EILL
 Mo
Lotus Forms Turbo 20 Authorized Users SW S&S Reinstate   D06EJLL
 12 Mo
Lotus Forms Turbo Processor Value Unit (PVU) Annual SW   E05TWLL
 S&S Rnwl
Lotus Forms Turbo Processor Value Unit (PVU) Lic + SW    D06EHLL
 S&S 12 Mo
Lotus Forms Turbo Processor Value Unit (PVU) SW S&S      D06EGLL
 Reinstate 12 Mo

IBM Lotus Forms Viewer

Part description                                         Part
                                                         number
 
IBM Lotus Forms Viewer
IBM Lotus Forms Viewer Authorized User Annual SW S&S     E0295LL
 Rnwl
IBM Lotus Forms Viewer Authorized User Lic + SW S&S 12   D56E1LL
 Mo
IBM Lotus Forms Viewer Authorized User SW S&S Reinstate  D56EALL
 12 Mo
IBM Lotus Forms Viewer per 25 Pages Annual SW S&S Rnwl   E02KNLL
IBM Lotus Forms Viewer per 25 Pages Lic + SW S&S 12 Mo   D58HGLL
IBM Lotus Forms Viewer per 25 Pages SW S&S Reinstate 12  D58HHLL
 Mo

Passport Advantage Trade-up licenses

IBM Lotus Forms Designer

Precursor product           Trade-up product            Part
                                                        number
 
IBM Lotus Forms Designer
IBM FileNet eForms          Lotus Forms Dsnr RU fr      D04S7LL
 Designer                    FNeForms Designer License
                             & SW Maintenance 12 Months

IBM Lotus Forms Server

Precursor product           Trade-up product            Part
                                                        number
 
IBM Lotus Forms Server
FN eForms Open Client Emp   Lotus Forms Server PVU fr   D04SRLL
                             FN eForms Opn Clnt Ext
                             Trade Up Lic + SW S&S 12
FN eForms Open Client Ext   Lotus Forms Server per PVU  D04SPLL
                             fr FN eForms Opn Clnt Ext
                             TradeUp Lic+SW S&S 12
FN eForms P8 Authorized     Lotus Forms Server per PVU  D04SNLL
                             fr FN eForms P8 Auth Trade
                             Up Lic + SW S&S 12
FN eForms P8 Employee       Lotus Forms Server per PVU  D04SLLL
                             fr FN eForms P8 Emp Trade
                             Up Lic + SW S&S 12
FN eForms P8 External       Lotus Forms Server per PVU  D04SQLL
                             fr FN eForms P8 Ext Trade
                             Up Lic + SW S&S 12
FN eForms                   Lotus Forms Server per PVU  D04S6LL
                             from FileNet eForms Trade
                             Up Lic + SW S&S 12
Forms Turbo                 Lotus Forms Server per PVU  D06P8LL
                             from Lotus Forms Turbo
                             Trade Up Lic + SW S&S 12

IBM Lotus Forms Viewer

Precursor product           Trade-up product            Part
                                                        number
 
IBM Lotus Forms Viewer
IBM FileNet eForms Desktop  Lotus Forms Vwr Ath fr FN   D04SMLL
                             eForm DeskTop License & SW
                             Maintenance 12 Months

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
Lotus Forms Designer V3.5.1
IBM Lotus Forms Designer V3.5.1 Multiplatform            BU05FML
 Multilingual Media Pack
Lotus Forms Server Extender V3.5.1
IBM Lotus Forms Server Extender 3.5.1 Multiplatform      BU05HML
 Multilingual Media Pack
Lotus Forms Server V3.5.1
IBM Lotus Forms Server V3.5.1 Multiplatform              BU05EML
 Multilingual Media Pack
Lotus Forms Turbo V3.5.1
IBM Lotus Forms Turbo V3.5.1 Multiplatform Multilingual  BU05GML
 Media Pack
Lotus Forms Viewer V3.5.1
IBM Lotus Forms Viewer V3.5.1 Multiplatform              BU05DML
 Multilingual Media Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Lotus Forms Turbo V3.5.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Lotus Forms Turbo per   IBM Lotus Forms Turbo       BU05GML
 20 Auth Users               V3.5.1 Multiplatform
                             Multilingual Media Pack
IBM Lotus Forms Turbo per   IBM Lotus Forms Turbo       BU05GML
 Processor Value Unit        V3.5.1 Multiplatform
                             Multilingual Media Pack

Lotus Forms Viewer V3.5.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Lotus Forms Viewer per  IBM Lotus Forms Viewer      BU05DML
 Authorized User             V3.5.1 Multiplatform
                             Multilingual Media Pack
Lotus Forms Viewer per 25   IBM Lotus Forms Viewer      BU05DML
 Pages                       V3.5.1 Multiplatform
                             Multilingual Media Pack

Lotus Forms Server V3.5.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Lotus Forms Server for  IBM Lotus Forms Server      BU05EML
 Linux on System z® per       V3.5.1 Multiplatform
 Processor Value Unit        Multilingual Media Pack
Lotus Forms Server Value    IBM Lotus Forms Server      BU05EML
 Unit                        V3.5.1 Multiplatform
                             Multilingual Media Pack

Lotus Forms Designer V3.5.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Lotus Forms Designer    IBM Lotus Forms Designer    BU05FML
per Registered User         V3.5.1 Multiplatform
                            Multilingual Media Pack

Lotus Forms Server Extender V3.5.1

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Lotus Forms Server      IBM Lotus Forms Server      BU05HML
 Extender for Linux on       Extender 3.5.1
 System z Processor Value    Multiplatform Multilingual
 Unit                        Media Pack
IBM Lotus Forms Server      IBM Lotus Forms Server      BU05HML
 Extender per Processor      Extender 3.5.1
 Value Unit                  Multiplatform Multilingual
                             Media Pack

Cross-platform products

Cross-platform product for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating and/or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement

Cross-platform product for use on System z Integrated Facility for Linux (IFL) engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z Integrated Facility for Linux (IFL) engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Lotus Forms Server

Part description                                         Part
                                                         number
 
IBM Lotus Forms Server Extender
IBM Lotus Forms Server Extender Per PVU for Linux Sys z  E07T2LL
 Annual SW S&S Rnwl
IBM Lotus Forms Server Extender Per PVU for Linux Sys z  D0B3JLL
 Lic + SW S&S 12 Mo
IBM Lotus Forms Server Extender Per PVU for Linux Sys z  D0B3KLL
 SW S&S Reinstate 12

IBM Lotus Forms Server

Part description                                         Part
                                                         number
 
IBM Lotus Forms Server
IBM Lotus Forms Server Linux for Sys z per PVU Annual    E07T4LL
 SW S&S Rnwl
IBM Lotus Forms Server Linux for Sys z per PVU Lic + SW  D0B3NLL
 S&S 12 Mo
IBM Lotus Forms Server Linux for Sys z per PVU SW S&S    D0B3PLL
 Reinstate 12 Mo

Trade-up licenses for Cross Platform Products

IBM Lotus Forms Server

Precursor product           Trade-up product            Part
                                                        number
 
IBM Lotus Forms Server
FN eForms P8 Employee       Forms Server Lnx Sys z PVU  D0B3YLL
                             fr FN eForms P8 Emp Trade
                             Up Lic + SW S&S 12 Mo
FN eForms P8 External       Forms Server Lnx Sys z PVU  D0B3ZLL
                             fr FN eForms P8 Ext Trade
                             Up Lic + SW S&S 12 Mo
Filenet eForms              Forms Server Lnx Sys z PVU  D0B40LL
                             fr FileNet eForms Trade Up
                             Lic + SW S&S 12 Mo
FN eForms P8 Authorized     Forms Server Lnx Sys z fr   D0B3XLL
                             FN eForms P8 Auth Trade Up
                             Lic + SW S&S 12 Mo
Lotus Forms Turbo           Forms Server for Lnx Sys z  D0B3WLL
                             PVU fr Forms Turbo Trade
                             Up Lic + SW S&S 12 Mo
FN eForms Open Client       Forms Srvr LnxSysz PVU fr   D0B41LL
 Employee                    FN eForms OpnClnt Emp
                             Trade Up Lic + SW S&S 12
                             Mo
FN eForms Open Client       Forms Srvr LnxSysz PVU fr   D0B42LL
 External                    FN eForms OpnClnt Ext
                             Trade Up Lic + SW S&S 12
                             Mo

 
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Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the Program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form number(s)
                                          Program    
Program name                              number     Form number
 
IBM Lotus Forms Designer                  5724-N09   L-SYOG-7SUTM2
IBM Lotus Forms Server                    5724-N08   L-SYOG-7S3R8M
IBM Lotus Forms Turbo                     5724-W05   L-SYOG-7SUTZA
IBM Lotus Forms Viewer                    5724-N07   L-SYOG-7QUQKW

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Warranty

IBM warrants that when the Program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the Program. IBM does not warrant uninterrupted or error-free operation of the Program or that IBM will correct all Program defects. You are responsible for the results obtained from the use of the Program.

IBM provides you with access to IBM databases containing information on known Program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Handbook for further information at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

  • For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
Authorization for use on home/portable computer

The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees.

Product name
 
IBM Lotus Forms Designer                                      No
IBM Lotus Forms Server                                        No
IBM Lotus Forms Turbo                                         Yes
IBM Lotus Forms Viewer                                        No
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Software Subscription and Support (also referred to as Software Maintenance) applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (also referred to as Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (also referred to as Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Educational allowance available

Not applicable.


 
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IBM Electronic Services
Bottom rule

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.


 
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Prices
Bottom rule

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.


 
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Order now
Bottom rule

To order, contact your local IBM representative or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 1 800-IBM-4YOU (426-4968).

For more information, contact the Americas Call Centers.

Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwswna@us.ibm.com
Mail:
IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

Workplace, XT and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

Lotus, IBM, iSeries, Passport Advantage, FileNet, WebSphere, AIX, System p, Power, i5/OS, System i, Cloudscape, DB2, System z and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

 

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