IBM CICS Transaction Gateway for Multiplatforms V7.2 delivers new remote connectivity capabilities
IBM United States Software Announcement 208-348November 4, 2008
 ENUS208-348.PDF (123KB)
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At a glance
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| At a glance |
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CICS® Transaction Gateway (CICS TG) for Multiplatforms V7.2 introduces a range of new capabilities, which include:
- Extending CICS integration for key client runtime environments including remote C or .NET applications, and IBM® WebSphere® Application Server V7 and BEA WebLogic Server runtimes
- Simplifying system management, though the provision of new systems management interfaces providing the ability for integration with the CICS Explorer
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
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| Overview |
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CICS TG is the market-leading IBM JCA connector, production proven in over a thousand customer environments as the strategic high-performing, security-rich, and scalable method of service-oriented architecture (SOA) access to CICS servers. The latest evolution, CICS TG for Multiplatforms V7.2, provides enhancements in the key area of remote connectivity, extending CICS connectivity capabilities and increasing value to your business.
New remote connectivity
CICS TG for Multiplatforms V7.2 delivers improved integration for new and existing client runtime environments, such as:
- A set of C language bindings providing access to CICS applications from remote client environments, including exploitation within Microsoft® .NET, and migration of ECI CICS Universal Client based applications to a lightweight client footprint
- J2EE application server support is extended to provide runtime support for new application server environments
CICS Explorer integration In addition, CICS TG for Multiplatforms V7.2 delivers a new Java™ API for systems monitoring, giving access to CICS TG runtime statistics from remote Java clients. This new API provides for integration with the CICS Explorer, which makes available a rich set of CICS views, data and methods through an Eclipse-based Rich Client Platform (RCP) environment. The CICS Explorer delivers an improved usability experience for administrating your integrated CICS product set.
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| Key prerequisites |
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CICS TG for Multiplatforms V7.2 will run on any of the following hardware supported by an operating system listed in software requirements:
- IBM System z® machine supported by Linux®
- 32- or 64-bit IBM eServer™ System p® supported by IBM AIX® or Linux
- 32- or 64-bit Sun SPARC system supported by Sun Solaris
- 32- or 64-bit HP PA-RISC 1.1 or 2.0 system supported by HP-UX
- 64-bit HP Itanium® system supported by HP-UX
- Intel® Pentium® , AMD Opteron or Intel EM64T system supported by Microsoft Windows® or Linux (64- or 32-bit kernel support only)
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| Planned availability dates |
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November 7, 2008, electronic distribution
December 5, 2008, media pack
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| Description |
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CICS TG for Multiplatforms V7.2
CICS TG for Multiplatforms, a market-leading enterprise connector, is production proven for many thousands of customers as a high-performing, security-rich, and scalable method of service oriented architecture (SOA) access to CICS, providing the following features:
- Delivers J2EE standards-based access to CICS applications, while requiring minimal changes to CICS and usually no changes to existing CICS applications
- Provides quick and easy connector access to CICS applications from a wide variety of environments, including Java, C, Microsoft .NET and COBOL runtimes
- Enables the rapid deployment of CICS applications as services in an enterprise-wide SOA
- Allows the reuse of existing CICS applications as services in comprehensive and sophisticated J2EE and Web services solutions hosted on powerful application servers such as WebSphere Application Server
- Allows CICS applications to be rapidly service-enabled by connecting them to new environments such as the Enterprise Service Bus (ESB), the heart of an SOA
The strategic interface within CICS TG for Multiplatforms that enables J2EE connectivity is the J2EE Connector Architecture (JCA), a core component of J2EE that defines a programming standard to all Enterprise Information Systems (EISs). JCA is now a popular method of connectivity because of its ease of implementation and high qualities of service. Using Java Servlets or Enterprise JavaBeans™ (EJB) components, the External Call Interface (ECI) can be utilized to allow access to CICS COMMAREA or container based applications. A choice of TCP/IP or SSL connectivity options is supported.
Enhancements in CICS TG for Multiplatforms V7.2
CICS TG for Multiplatforms V7.2 provides significant enhancements over previous releases in the area of remote connectivity.
New remote connectivity
A new type of remote client support is now available using the capabilities of the Gateway daemon. A set of C runtime libraries and language bindings are provided, enabling lightweight client support for ECI requests from remote client environments providing access to CICS COMMAREA based applications. This support provides for potential usage in a wide variety of client runtime environments including C++, COBOL and, Microsoft .NET. Integration with the existing Gateway functionality provides support for one-phase commit transactions password authentication and request timeout. A redistributable multi-platform package for client application development and runtime support is provided.
In addition, J2EE application server support is extended, including support for the CICS JCA 1.5 resource adapters in both WebSphere Application Server V7.0 and BEA WebLogic Server V9 environments.
Other capabilities
Several new systems management functions have been provided including:
- Requests from remote clients using the statistics API are now supported providing support for multi-stack TCP/IP systems and the development of remote monitoring solutions. A set of C language bindings and multi-platform runtime libraries are included in the redistributable package for client application development and runtime support
- A new Java API for systems monitoring is provided, giving access to the CICS TG runtime statistics from remote Java clients. This new capability provides the ability to integrate with the CICS Explorer, a common, intuitive Eclipse RCP based environment for systems administration
- An enhancement is provided to the request monitoring exit infrastructure allowing customized commands to be sent to exits. This new capability provides the ability for dynamic control of customized monitoring solutions
- A new facility for the defaulting of CICS server names in ECI requests supporting IPIC, TCP/IP and SNA connections to CICS servers
New COBOL copybooks, samples & makefiles are provided for use with the ECI on AIX, Linux/Intel, Linux on System z, Linux on POWER™, HP-UX and Sun Solaris operating systems.
A new install process provides a simplified path for product installation, with automatic installation of the CICS TG Java Virtual Machine (JVM) environment.
Accessibility by people with disabilities
The following features support use by people with disabilities:
- Operation by keyboard alone
- Optional font enlargement and high-contrast display settings
- Ability to run with screen readers and screen magnifiers for use by people with visual impairment
- Communication of all information independently of color
The Information Center is accessible to people with visual, physical, or hearing impairment. All functions can be performed without the use of a mouse. Text descriptions are provided for all diagrams, which can be read by a screen reader. The publications documents are also provided in PDF format; this is accessible using Acrobat Reader 8.1, or later.
Section 508 of the U.S. Rehabilitation Act
CICS TG for Multiplatforms V7.2 is capable as of December 5, 2007, when used in accordance with the associated IBM documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.
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| Product positioning |
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To help support an end-to-end On Demand Business environment, CICS TG is a production-proven, high-performing, security-rich and scalable J2EE connector that requires minimal changes to CICS systems and usually no changes to existing CICS applications. It allows you to rapidly service-enable your CICS applications by connecting them to new environments, such as the enterprise service bus (ESB) that is at the heart of your SOA.
To enable comprehensive composite-application-serving infrastructures, CICS TG provides connectivity from WebSphere SOA foundation servers to CICS TS for z/OS®. The strategic interface within CICS TG that enables this is the JCA adapter, a component of the J2EE specification.
JCA is a popular method of J2EE connectivity because of its ease of implementation and high qualities of service. It delivers managed qualities of service for connections, transactions and security and is transparent to application developers.
In a managed environment, like that of WebSphere Application Server system contracts enable these management capabilities. They help to make the JCA a robust solution for integrating COMMAREA or container-based CICS applications with J2EE applications running in WebSphere Application Server.
Tightly-coupled connectivity solutions such as JCA, along with other J2EE standard services such as Java Message Service (JMS) and Java Database Connectivity (JDBC), can coexist with loosely-coupled Web services to take advantage of the agility of an SOA
The term tightly-coupled means that there is a predetermined client-server or consumer-publisher relationship that is not so easy to change. In such a case you typically have for a given client only one specific server with technical interaction that is fault-sensitive, meaning that the client has to handle protocol-related errors. Loosely-coupled systems are often designed to work on a problem partitioned around data flow boundaries, in which workers solve only one part of a larger problem, the context of which is not necessarily known. Often such systems are inherently extensible by means of adding more workers. The choice among Web services and JCA implementations for integration is based on multiple criteria. By mapping to the requirements for particular solutions, and by prioritizing these requirements, architects can choose the right implementation for their particular case.
Choosing the right deployment platform for your gateway is important. CICS TG V7.2 currently supports the following platforms:
- z/OS
- AIX
- Linux on Intel, POWER or IBM System z
- Microsoft Windows
- Sun Solaris on the SPARC platform
- HP-UX on RISC or Itanium platforms
Connectivity is provided on these platforms from all supported WebSphere Application Server environments to all supported CICS servers. The qualities of service of CICS TG are highest when deploying on the z/OS platform.
TXSeries® for Multiplatforms is a distributed CICS Online Transaction Processing (OLTP) environment for business-critical applications written in enterprise programming languages. CICS TG is the strategic connector between TXSeries CICS servers and WebSphere Application Servers. TXSeries is the ideal deployment environment for high-performance, distributed transactional applications that integrate well into your mixed-language, multiplatform SOA solution. TXSeries for Multiplatforms V6.2 extends and enhances the next generation of distributed CICS across a number of platforms. For further details on TXSeries for Multiplatforms V6.2, refer to its announcement in the Reference information section.
To help you to transform your CICS TS into your SOA hub on System z, the IBM Rational® Tools and the CICS Tools deliver support right across the life cycle whether you are building new or reusing existing applications. IBM Rational Tools helps you to modernize and transform existing CICS applications whether your goal is to develop and deploy new workloads to leverage the unique performance, availability, security, and cost benefits of System z; to increase your responsiveness to business requirements by modernizing your mainframe platform. CICS Tools enable you to optimize the management of your IT environment, reducing cost and complexity while improving governance and compliance.
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| Reference information |
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For the announcement of CICS TG for z/OS V7.2, refer to Software Announcement 208-343, dated November 4, 2008.
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| Program number |
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Program Program number VRM name - 5724-I81 7.2.0 CICS Transaction Gateway for Multiplatforms
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| Offering Information |
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Product information is available via the Offering Information Web site
Also, visit the Passport Advantage® Web site
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| Publications |
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No hardcopy publications are shipped with this product, with the exception of the Quickstart Guide (part number CF1NKML), which is provided only in hard-copy.
The Information Center for CICS TG for Multiplatforms V7.2 provides information on the product and is shipped on CD-ROM with the product. The Information Center for CICS TG for Multiplatforms V7.2 can also be ordered separately (order number SC34-6985).
The Information Center is based on the Eclipse platform. Delivery in this form exploits a common framework that is now employed by many other IBM products. This brings a range of benefits to the user. One of these is that the use of a common framework gives a common look and feel, and consistency of behavior, across all the using products. The infrastructure also allows you to customize your own Information Centers using plug-ins from multiple products, or to write your own plug-ins.
From November 28, 2008, the Information Center can also be accessed at this Web site
Included in the Information Center are the following documents, which specifically apply to CICS TG for Multiplatforms V7.2:
Order
Title Number
CICS TG for Multiplatforms V7.2: UNIX and Linux Administration SC34-6959
CICS TG for Multiplatforms V7.2: Windows Administration SC34-6960
CICS TG for Multiplatforms V7.2: Messages SC34-6964
CICS TG for Multiplatforms V7.2: Programming Reference SC34-6966
CICS TG for Multiplatforms V7.2: Programming Guide SC34-6965
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge. Refer to
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| Technical information |
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Specified operating environment
Hardware requirements
CICS TG for Multiplatforms V7.2 will run on any of the following hardware supported by an operating system listed in Software requirements:
- IBM System z machine supported by Linux
- 32- or 64-bit IBM eServer System p supported by IBM AIX or Linux
- 32- or 64-bit Sun SPARC system supported by Sun Solaris
- 32- or 64-bit HP PA-RISC 1.1 or 2.0 system supported by HP-UX
- 64-bit HP Itanium system supported by HP-UX
- Intel Pentium, AMD Opteron or Intel EM64T system supported by Microsoft Windows or Linux (32- or 64-bit kernel support only)
Software requirements
The following is a summary of the supported software for the CICS TG for Multiplatforms V7.2. For complete and up to date information including specific versions and fixes required, refer to the Web site
Operating systems
- AIX V5.3 or AIX V6.1 (with 32- or 64-bit kernels)
- Linux on System z: RHEL 4, RHEL 5 SLES 9, SLES 10 (with 64-bit kernels)
- Linux on Intel: RHEL 4, RHEL 5, SLES 9 or SLES 10, (with 32- or 64-bit kernels)
- Linux on POWER RHEL 4, RHEL 5, SLES 9, or SLES 10, (with 64-bit kernels)
- Solaris V9 or Solaris V10 (with 32- or 64-bit kernels)
- HP-UX11i V2 or V3 (with 32- or 64-bit kernels)
- Microsoft Windows Windows XP, Windows 2003 or Windows Vista (with 32- or 64-bit kernels)
- Java - 32-bit IBM Java Software Development Kit (SDK), Java 2 Technology Edition, Version 5
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Companion product
Java 32-bit IBM Java Software Development Kit (SDK), Java 2 Technology Edition, Version 5
J2EE application servers
- BEA WebLogic Server v9.0
- BEA WebLogic Server v9.1
- BEA WebLogic Server v9.2
- IBM WebSphere Application Server for Multiplatforms V7.0
- IBM WebSphere Application Server for Multiplatforms V6.1
- IBM WebSphere Application Server for Multiplatforms V6.0 1
- 1
- Correct resource adapter for the level of WebSphere being used. For details, refer to Supported Software for CICS Transaction Gateway Products.
Compatibility
Named pipe protocol compatibility
For CICS TG for Multiplatforms V7.2 onwards, in place of the Named Pipe protocol supported on Windows for usage with co-located CICS system, the recommended migration path is to move connections to a TCP/IP based protocol.
EWLM removal
Since the release of CICS Transaction Gateway V7.1 and CICS TS V3.2, Enterprise Workload Manager™ (EWLM) V2.1 has been withdrawn by IBM from marketing, effective March 10, 2008 (refer to Software Withdrawal Announcement 907-245, dated December 4, 2007), and no follow-on product has been announced to replace EWLM. Therefore, support for EWLM has been discontinued by CICS TG V7.2. For more details refer to the following article at
AutoJavaGateway compatibility
In place of the AutoJavaGateway Java class auto protocol, for CICS TG for Multiplatforms V7.2 onwards, the recommended approach is to use local, TCP or SSL protocols.
Asynchronous ECI Java APIs
As previously indicated the support for ECI Generic replies for asynchronous ECI requests, non-validated message qualifiers and non-validated units-of-work will be withdrawn in the next release of the CICS TG. The recommended approach is to either migrate applications to use synchronous ECI requests or to disable generic replies for asynchronous ECI requests and to validate all units of work and message qualifiers.
Support for Java base classes in J2EE application servers
As previously indicated the CICS TG Java base class APIs (JavaGateway, ECIRequest, EPIRequest) are no longer supported within the EJB container in WebSphere Application Server V7. The recommended approach is to move applications to a JCA-based solution. The base class API is still supported for usage with servlets in the Web container with the following limitations:
- All ECI requests must be non-transactional. This means that only the field ECI_NO_EXTEND is supported on the ECIRequest constructor as the Extend_Mode.
- All ECI requests must be synchronous, that is only the fields ECI_SYNC or ECI_SYNC_TPN are supported as the call types.
- All EPI requests must use the EPI support classes (Terminal, Screen, and Field)
User group requirements
This announcement satisfies or partially satisfies the following requirements from one or more of the worldwide user group communities.
Requirement Description number MR0128085753 Samples for use of IPIC and containers MR1108075441 Dynamic control of transaction monitoring MR0609087244 Support of BEA WebLogic 9.2 for CICS MR120506172 Web client access to CTG stats API MR1106061851 Remote access to CTG stats port MR1108075441 Dynamic control of monitoring exits MR1201062935 Remote Java API for CTG statistics
Planning information
Packaging
CICS TG for Multiplatforms V7.2 will be delivered via Passport Advantage. The software and documentation will be available for electronic download and on a CD-ROM in a media pack.
The media pack for CICS TG for Multiplatforms V7.2 will comprise:
- A CD-ROM containing the program
- A CD-ROM containing the publications
- A Passport Advantage Pointer Sheet
- A Quick Start Guide
This program, when downloaded from a Web site, contains the applicable IBM license agreement and license information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and license information will be stored in a directory such as LICENSE.TXT.
Security, auditability, and control
CICS TG for Multiplatforms V7.2 uses the security and auditability features of the operating system under which it is running. Customers can use any Security Authorization Facility (SAF)-compliant security product, such as RACF®.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
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| Ordering information |
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product group: IBM CICS Product Identifier Description (PID) IBM CICS Transaction Gateway (5724-I81) Product category: CICS
Charge metric
Program name PID number Charge unit description IBM CICS TG 5724-I81 Processor Day IBM CICS TG 5724-I81 Processor Value Unit (PVU)
Processor Value Unit (PVU)
PVU is the unit of measure by which this program is licensed. PVU entitlements are based on processor families (vendors and brands). A Proof of Entitlement (PoE) must be obtained for the appropriate number of PVUs based on the level or tier of all processor cores activated and available for use by the program on the server. Some programs allow licensing to less than the full capacity of the server's activated processor cores, sometimes referred to as sub-capacity licensing. For programs which offer sub-capacity licensing, if a server is partitioned utilizing eligible partitioning technologies, then a PoE must be obtained for the appropriate number of PVUs based on all activated processor cores available for use in each partition where the program runs or is managed by the program.
Refer to the International Passport Advantage Agreement Attachment for Sub-Capacity Terms or the program's license information to determine applicable sub-capacity terms. The PVU entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with PVU entitlements of another program.
For general overview of PVUs for processor families (vendors and brands), go to
To calculate the exact PVU entitlements required for the program, go to
The programs in this announcement all have Value Unit-based pricing.
Passport Advantage program licenses
CICS Transaction Gateway for Multiplatforms V7.2 Part description Part number IBM CICS Transaction Gateway CICS Transaction Gateway Value E021BLL Unit Annual SW Maint Rnwl CICS Transaction Gateway Value D55KZLL Unit Lic+SW Maint 12 Mo CICS Transaction Gateway Value D55L0LL Unit SW Maint Reinstate 12 Mo
Passport Advantage supply
CICS Transaction Gateway V7.2 Multiplatform BA0UZML Multilingual Media Pack
Passport Advantage customer: Media pack entitlement details
Cross-platform product for use on System z
Order the part numbers that follow when there is an intention to acquire this cross-platform product for deployment on the System z or S/390® platform. This set of part numbers provides the identical supply and authorization as the other set in this announcement. The distinction is to identify the planned deployment platform.
Program name/Description Part number CICS Transaction Gateway Linux E021CLL on z Value Unit Annual SW Maint Rnwl CICS Transaction Gateway Linux D55L1LL on z Value Unit Lic+SW Maint 12 Mo CICS Transaction Gateway Linux D55L2LL on z Value Unit SW Maint Reinstate 12 Mo
On/Off Capacity on Demand (CoD)
IBM CICS Transaction Gateway Part description CICS TRANSACTION GATEWAY PROCESSOR DAY OOCOD ASQ68LL OOCOD TEMP USE CHRG
The programs in this announcement all have Value Unit-based pricing.
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| Terms and conditions |
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Licensing
IBM International Program License Agreement including the license information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
License information form number
License information form number Z125-3301
The program's license information will be available for review on the IBM Software License Agreement Web site
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support
Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of the IBM On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Authorization for use on home/portable computer
You may not copy and use this program on another computer without paying additional license fees.
Volume orders (IVO)
No
Passport Advantage applies
Yes, and through the Passport Advantage Web site at
Usage restriction
Yes
Sample Code You may use and modify the Sample Code only for the purpose of configuring the Program or for creating Your own applications in connection with Your use of the Program. Sample Code is made available in the 'samples' directories. IBM PROVIDES THE SAMPLE CODE "AS IS" WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS PARTICULAR PURPOSE. THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SAMPLE CODE IS WITH YOU. IN NO EVENT WILL IBM BE LIABLE FOR ANY DIRECT, LOST PROFITS, LOST SAVINGS, INCIDENTAL OR INDIRECT DAMAGES OR OTHER ECONOMIC CONSEQUENTIAL DAMAGES, EVEN IF IBM OR ITS AUTHORIZED SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES REGARDING THE SAMPLE CODE OR TECHNICAL SUPPORT, IF ANY. IN ADDITION, IBM AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY DAMAGES CLAIMED BY YOU BASED ON ANY THIRD PARTY CLAIM. A) The J2EE Connector Architecture (JCA) resource adapters supplied with the Program and packaged in the files named 'cicseci.rar', 'cicseciXA.rar', and 'cicsepi.rar', and the Java client classes supplied with the Program and packaged in the files named 'ctgclient.jar' and 'ctgstats.jar' may be freely distributed by licensed users of the Program. Licensed users who choose to distribute these client classes assume responsibility for the support and maintenance of the distributed classes. IBM's consent to such distribution is on the basis that licensed users of the Program are responsible for ensuring that: (i) no 'JAR' or 'RAR' file is modified from its original form; (ii) no 'JAR' or 'RAR' file is used other than within a Java environment supported by the Program; and (iii) all communication is to a CICS Transaction Gateway at the same or a higher release level than the version of the 'ctgclient.jar' or 'RAR' file. B) The C language header and lib files supplied with the Program and packaged in the include and lib sub-directories and also in the file named ctgredist.zip file may be freely distributed by licensed users of the Program. Licensed users who choose to distribute these files assume responsibility for the support and maintenance of the files. IBM's consent to such distribution is on the basis that licensed users of the Program are responsible for ensuring that: (i) no file is modified from its original form; (ii) no file is used otherwise than within an environment supported by the Program; and (iii) no file is used other than for the purpose of the development or execution of client applications for use with the Program.
For additional information, refer to the license information document that is available on the IBM Software License Agreement Web site
Software Subscription and Support (Software Maintenance) applies
Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.
While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at
IBM Operational Support Services - SoftwareXcel
No
System i Software Maintenance applies
No
Variable charges apply
No
Educational allowance available
Not applicable.
On/Off CoD
To be eligible for On/Off CoD pricing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Amendment for iSeries® and System p Temporary Capacity On Demand - Software (Z125-6907), must be signed prior to use.
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
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| Prices |
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Information on charges is available at
Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available on the following Passport Advantage Web site
Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
Extended support attachments
Information on charges is available at
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.
Identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
eServer, POWER, Enterprise Workload Manager and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
CICS, IBM, WebSphere, System z, System p, AIX, z/OS, TXSeries, Rational, Passport Advantage, RACF, S/390 and iSeries are registered trademarks of IBM Corporation in the United States, other countries, or both.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Itanium, Intel and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
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