This family of Tivoli OMEGAMON z/OS products is the next evolution in IBM Tivoli OMEGAMON performance and availability solutions
IBM United States Software Announcement 205-237September 27, 2005
 ENUS205-237.PDF (121KB)
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At a glance(Corrected on October 20, 2005)
The product name "IBM Tivoli OMEGAMON XE for Mainframe Networks" was corrected. The version and
release numbers were removed on all the Subscription and Support programs. The Customization Option
for 0S/390 was removed in the Supplemental section.
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| At a glance |
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- Simplification of product portfolio
- Integrating the OMEGAMON products into the IBM z/OS ordering and installation process
- Continued migration of key OMEGAMON II® features into OMEGAMON XE functionality
- Day one support for z/OS V1.7
- Enhanced z/OS system CPU utilization and zSeries® Application Assist processor usage and reporting
- Extended IMS Transaction Reporting Facility functionality and reporting
- IMS Open Transaction Manager Access
- DB2 z/OS V8.1 exploitation
- DB2 Connect® monitoring and transplexing
- Network data collection through the z/OS Communications Server Network Management Interfaces
- Enhanced TCP/IP and SNA performance reporting
- Storage dataset masking functionality for extended dataset mask group capabilities and ease of use
For ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at
800-IBM-CALL
(Reference: YE001).
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| Overview |
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The IBM Tivoli® OMEGAMON® family of products are designed to deliver stable, comprehensive, and proactive monitoring and management capabilities, in a single integrated view. These new releases provide a number of new capabilities and enhancements that help simplify the suite of Tivoli solutions and also help provide extensive integration that can assist you with optimizing the time and costs associated with avoiding or isolating, analyzing, and resolving IT incidents.
A new common Tivoli monitoring services infrastructure will be available that supports mainframe and distributed monitoring functionality, including a single and powerful Tivoli Enterprise™ Portal as the user interface for all monitoring products. New capabilities in a number of z/OS® OMEGAMON products that are designed to enhance the efficiency and overall effectiveness of these solutions that provide the end-to-end management solution.
This announcement includes information on the following products:
- IBM Tivoli OMEGAMON XE on z/OS 3.1.0
- IBM Tivoli OMEGAMON XE for IMS™ on z/OS 3.1.0
- IBM Tivoli OMEGAMON XE for DB2® Performance Expert on z/OS 3.1.0
- IBM Tivoli OMEGAMON XE for DB2 Performance Monitor on z/OS 3.1.0
- IBM Tivoli OMEGAMON XE for Mainframe Networks 3.1.0
- IBM Tivoli OMEGAMON XE for Storage on z/OS 3.1.0
- IBM DB2 Buffer Pool Analyzer on z/OS V3.1.0
These z/OS OMEGAMON products also support the IBM IT Service Management solutions through focused monitoring and management of all the critical resources associated with key business applications. Integrating these capabilities with effective event and incident management processes can improve the overall availability of IT service delivery.
With the 3.1.0 releases of OMEGAMON XE on z/OS, OMEGAMON XE for DB2 Performance Expert z/OS, OMEGAMON XE for DB2 Performance Manager on z/OS and OMEGAMON XE for IMS on z/OS, the components OMEGAVIEW® 3270 and OMEGAVIEW II® for the Enterprise are no longer required and will not be included in the XE on z/OS, DB2 PE, DB2 Performance Manager and IMS product shipments. Licensed customers of OMEGAVIEW 3270 and OMEGAVIEW II for the Enterprise can still get these components by ordering OMEGAMON DE on z/OS.
Refer to Software Announcement
205-149
, dated June 21, 2005.
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| Key prerequisites |
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Refer to the Software requirements section.
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| Planned availability dates |
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November 25, 2005
- IBM Tivoli OMEGAMON XE on z/OS V3.1.0
- IBM Tivoli OMEGAMON XE for Storage on z/OS V3.1.0
- IBM Tivoli OMEGAMON XE for Mainframes Network V3.1.0
- IBM Tivoli OMEGAMON XE for IMS on z/OS V3.1.0
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December 16, 2005
- IBM Tivoli OMEGAMON XE for DB2 Performance Expert on z/OS V3.1.0
- IBM Tivoli OMEGAMON XE for DB2 Performance Monitor on z/OS V3.1.0
- IBM DB2 Buffer Pool Analyzer on z/OS V3.1.0
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| Description |
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IBM Tivoli OMEGAMON XE on z/OS V3.1.0
IBM Tivoli OMEGAMON XE on z/OS provides comprehensive performance information covering Sysplex level components, such as Workload Manager, Coupling Facility, Cross System Coupling Facility, Global Enqueue, and shared DASD as well as detailed system level information. IBM Tivoli OMEGAMON XE on z/OS V3.1.0 integrates OMEGAMON XE for Sysplex, OMEGAMON XE for OS/390®, and OMEGAMON XE for IBM Cryptographic Coprocessors into a single product. This product will include all the functionality of the three products plus new capabilities.
The new release of IBM Tivoli OMEGAMON XE on z/OS 3.1.0 includes:
- Migration of key features from the previous OMEGAMON II for MVS™ product into the OMEGAMON XE on z/OS product, including detailed CSA usage by address space and Inspect functionality
- Address space-level CPU usage times and percentages
- Enhanced system CPU utilization reporting
- Enhanced zSeries Application Assist Processor (zAAP) processor usage and repo
IBM Tivoli OMEGAMON XE for IMS on z/OS V3.1.0
The IBM Tivoli OMEGAMON XE for IMS on z/OS is a powerful management tool to help you optimize the performance and availability of your vital IMS systems. It provides a single point of control over IMS in parallel Sysplex environments and reports on performance of coupling facility structure statistics, shared queue counts, database lock conflicts, and a number of other key IMS attributes that help you stay ahead of potential delays or outages.
The new IBM Tivoli OMEGAMON XE for IMS 3.1.0 release combines the functions offered by OMEGAMON XE for IMS and OMEGAMON XE for IMSPlex into a single product.
Additional functionality includes:
- Lock table enhancements for additional owner and identification information
- Extended TRF and TRF Extractor functionality and reporting
- OTMA extensions and COLD queue reporting
- Shared Queues extensions
- IMS Connect CPU-time statistics
IBM Tivoli OMEGAMON XE for Storage on z/OS V3.1.0
IBM Tivoli OMEGAMON XE for Storage on z/OS is the comprehensive monitor for z/OS I/O sub-system performance and storage availability. IBM Tivoli OMEGAMON XE for Storage is designed to manage the performance and availability of mainframe attached storage including DASD and tape devices, and the datasets that reside on them. It also features in-depth analysis of two important IBM storage software components: Data Facility Systems Managed Storage, which manages the service levels and priorities of data sets based on user-created storage goals; and Data Facility Hierarchical Storage Manager, which manages backup of data based on usage patterns.
Additional functionality in the OMEGAMON for Storage on z/OS V3.1.0 release includes exploitation of the new IBM DS6000 and DS8000 storage devices and dataset masking functionality for dataset mask group capabilities and ease of use.
IBM Tivoli OMEGAMON XE for Mainframe Networks V3.1.0
IBM Tivoli OMEGAMON XE for Mainframe Networks is used to monitor the TCP/IP and SNA resources on a z/OS system. OMEGAMON XE for Mainframe Networks collects network performance data from a z/OS system and presents the information through the Tivoli Enterprise Portal. Alerts are raised within the user interface and/or exported to event receiving products (for example, Tivoli Event Console or NetView® for z/OS) when a product- or customer-defined situation evaluates to true.
The IBM Tivoli Monitoring for Network Performance and the IBM Tivoli OMEGAMON XE for Mainframe Networks V3.1.0 products will begin convergence to a single product: IBM Tivoli OMEGAMON XE for Mainframe Networks V3.1.0. The packaging for this new OMEGAMON XE for Mainframe Networks release will contain the Network Performance Monitor V2.7 (NPM) product for those customers that continue to use this SNA product. Functionality in this new release includes:
- Data collection through the z/OS Communications Server Network Management Interfaces (NMI) plus continuation of some data collection through SNMP for more efficient collection
- IP performance data equivalent to the IBM Tivoli Monitoring for Network Performance V2.1 product and a superset of SNA performance data
- Initial integration and interoperability with NetView for zSeries 5.2
- Ability to enable or disable collection of categories of data through product configuration and dynamically through a z/OS MODIFY command
OMEGAMON XE for DB2 Performance Expert on z/OS V3.1.0 and OMEGAMON XE
For DB2 Performance Monitor on z/OS V3.1.0: Two new products representing the convergence of the industry's leading performance management products for DB2 on z/OS will be available:
- Tivoli OMEGAMON XE for DB2 Performance Expert on z/OS V3.1.0
- Tivoli OMEGAMON XE for DB2 Performance Monitor on z/OS V3.1.0
Both of these products merge the power of IBM Tivoli OMEGAMON XE for DB2 on z/OS with IBM DB2 Performance Expert, and DB2 Performance Monitor.
The Tivoli OMEGAMON XE or DB2 Performance Expert on z/OS includes both the DB2 Performance Monitor on z/OS, the DB2 Buffer Pool Analyzer on z/OS, and additional expert analysis functions.
OMEGAMON brings its world renowned real-time DB2 monitoring into partnership with the performance reporting capability of DB2 Performance Expert and DB2 Performance Monitor. The OMEGAMON product family, which includes OMEGAMON XE and OMEGAMON DE, adds the enterprise-wide integration capabilities to create unparalleled cross-platform management of mission-critical relational databases.
The first of these products merges the functions offered by OMEGAMON XE for DB2 and DB2 Performance Expert into a single tool. The second product merges the functions offered by OMEGAMON XE for DB2 and DB2 Performance Monitor into another separately available tool offering you the flexibility to choose the option best suited to your requirements. The first release of OMEGAMON XE for DB2 Performance Expert on z/OS (and OMEGAMON XE DB2 Performance Monitor on z/OS) provides for easy migration for both OMEGAMON and DB2 Performance Expert and DB2 Performance Monitor customers by using familiar OMEGAMON and DB2 Performance Expert and DB2 Performance Monitor interfaces while merging the performance data collection logic into a single engine (server). Installation and configuration are implemented by a single configuration tool, the same tool that supports all OMEGAMON configuration, enabling easy integration with the entire IBM Tivoli OMEGAMON systems management portfolio.
In addition, to complete IBM DB2 z/OS V8.1 support, DB2 Connect monitoring is introduced via the OMEGAMON XE Tivoli Enterprise Portal and the 3270 classic interface in the V3.1.0 release of these products. Additional functionality added in this release includes SAP and PeopleSoft support for extended identification fields such as End-user id, Transaction id, and Workstation id. Utilizing the power of OMEGAMON Dashboard Edition, both OMEGAMON XE for DB2 PE and OMEGAMON XE for DB2 Performance Monitor enable end-to-end or Transplex® monitoring. This synergy possible to monitoring of a unit-of-work or transaction throughout the managed enterprise for CICS® transactions.
Trade-ups are available to:
- Tivoli OMEGAMON XE for DB2 Performance Expert on z/OS, V3 from DB2 Performance Expert on z/OS, V2 (5655-J49) and/or Tivoli OMEGAMON XE for DB2 on z/OS V4 (5655-CXE)
- Tivoli OMEGAMON XE for DB2 Performance Monitor on z/OS, V3 from DB2 Performance Monitor for z/OS, V8 (5655-J50) and/or Tivoli OMEGAMON XE for DB2 on z/OS (5655-CXE)
Refer to the Ordering information and Terms and conditions sections for details.
DB2 Buffer Pool Analyzer on z/OS V3.1.0
This new version of DB2 Buffer Pool Analyzer on z/OS V3.1.0 will be available in parallel to the new product Tivoli OMEGAMON XE for DB2 Performance Expert on z/OS V3.1.0 where the same buffer pool analysis functions are integrated and shipped together with the DB2 monitoring and reporting functions.
The DB2 Buffer Pool Analyzer provides the following support and functions:
- Data collection of virtual buffer pool activity via the DB2 IFI interface
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Comprehensive reporting of the buffer pool activity, including:
- Ordering by various identifiers (for example, buffer pool, plan, object, primary authorization id)
- Sorting by, for example getpage, sequential prefetch, and synchronous read
- Filtering capability
- Loading into DB2 tables
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Simulation of buffer pool usage for:
- Varying buffer pool size
- Different object placement
- Display of report and simulation results on workstation in form of spreadsheets, graphs, and diagrams
Beside the synchronization with the new Tivoli OMEGAMON XE for DB2 Performance Expert on z/OS, it comes with improvements in the run time of the simulation, in saving of only active object details into DB2 tables, and supporting and saving of partition numbers in the DB2 tables.
Value Unit-based pricing
Value Unit pricing for eligible zSeries IPLA programs enables a lower cost of incremental growth and enterprise aggregation. Each zSeries IPLA product with Value Unit pricing has a single price per Value Unit and a conversion matrix, called Value Unit Exhibit, for converting from some designated measurement to Value Units. Most commonly Millions of Service Units (MSUs) is the measurement designated by IBM to be converted to Value Units. Some other measurements are engines or messages. Since MSUs are the most common measurement, that measurement will be used for the remainder of this description.
Value Unit pricing offers price benefits for customers. For each zSeries IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the "required license capacity." Each of the various Value Unit Exhibits stipulate that the larger your required license capacity, the fewer Value Units per MSU you will need. Value Unit Exhibits are uniquely identified by a three-digit code and referred to using the nomenclature VUExxx, where xxx is the three-digit code.
Subsequent acquisitions of Value Unit priced programs offers additional price benefits for customers. The quantity of each zSeries IPLA program that you have acquired is referred to as "entitled license capacity." If you wish to grow your entitled license capacity for a zSeries IPLA program, the calculation to determine additional needed Value Units is based upon the number of Value Units already acquired.
For each zSeries IPLA program with Value Unit Pricing, you should:
- Determine the required license capacity, in MSUs
- Aggregate the MSUs across the enterprise
- Convert the total MSUs to Value Units, using the applicable Value Unit Exhibit
- Multiply the price per Value Unit by the total number of Value Units to determine the total cost
To simplify conversion from the designated measurement to Value Units or vice-versa, use the Value Unit Converter Tool. For additional information or to obtain a copy of the Value Unit Converter Tool, visit the Value Unit Converter Tool Web site
Note that Value Units of a given product cannot be exchanged, interchanged, or aggregated with Value Units of another product.
To determine the required license capacity for the zSeries IPLA program you selected, refer to the Terms and conditions section.
IPLA and Subscription and Support considerations
IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. The customer may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement. It is the customer's responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.
Subscription and Support must cover the same capacity as the product license entitlement.
Subscription and Support will be available in the country in which the agreement is made.
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| Product positioning |
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Today's data centers are confronted with whole new levels of infrastructure complexity, transaction volume, and workload fluctuation. IT infrastructures have become burdened with disparate platforms and application stacks and are piled high with application servers, operating systems, networks, network protocols, and more. The sheer number of disparate IT resources in today's infrastructures, combined with their nearly endless combinations, makes it exceedingly difficult to track the performance of transactions and applications across a complex enterprise. Effective and efficient end-to-end systems management is required to anticipate, identify, isolate, and resolve an issue before it becomes a problem for customers.
End-to-end performance management requires management solutions from the back-end mainframe systems, through the maze of distributed servers and networks out to the desk tops. IBM Tivoli products provide a market leading family of solutions to manage this infrastructure complexity. The new release of IBM Tivoli Monitoring V6.1, described in a separate announcement, is the foundation for integrating mainframe, distributed systems, and applications as well as the Tivoli Enterprise Console® through the Tivoli Enterprise Portal, providing a single user interface and single point of control for enterprise wide performance monitoring and management.
The IBM Tivoli OMEGAMON management products on z/OS, Linux™ on zSeries, CICS, DB2, IMS, Mainframe Networks, and Storage provide market leading performance and system management functionality. This family of performance management offerings provide market leading capabilities, easy-to-use functionality through a common user interface, personalized workspaces, expert advice, and powerful features such as dynamic integration linking, take action, and policy workflow automation. IBM Tivoli Monitoring V6.0 products extend this end-to-end management coverage to distributed systems, databases, virtual servers, and applications.
All of these end-to-end management capabilities are extended even further with the recent introduction of the WebSphere® Studio Application Monitor V3.2 family of products and the IBM Tivoli OMEGAMON XE for WebSphere Business Integration V1.1. These products provide a cross-platform, single-console application management solution for Java™ 2 Platform Enterprise Edition (J2EE) applications, WebSphere MQ, WebSphere Business Integration Message Broker, and WebSphere InterChange Server.
Increasingly, businesses expect IT departments to deliver IT services in alignment with their business goals. This has compelled IT to become more on demand in overcoming the challenges of complexity, change, compliance, and costs. Managing IT processes end to end helps companies keep people and IT resources focused on business priorities. The IBM IT Service Management offerings can provide improved IT service delivery through the integration of management products and IT processes.
The z/OS OMEGAMON products contained in this announcement also support the IBM IT Service Management solutions through focused monitoring and management of all the critical resources associated with key business applications. Integrating these capabilities with effective event and incident management processes can improve the overall availability of IT service delivery.
IBM On Demand Automation solutions help provide business operations' continuity. All of the IBM Tivoli OMEGAMON products support the on demand capabilities by not only identifying and fixing problems when disruptions occur, but also proactively address potential threats before they impact the business. Features, such as the OMEGAMON XE, take action and OMEGAMON DE policy workflow automation directly contribute to the IBM autonomic blueprint. The IBM Tivoli OMEGAMON products are part of the foundation for responding flexibly to internal and external changes, and help streamline business operations while dynamically aligning your IT resources with your business priorities.
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).
BP Attachment for Announcement Letter 205-237
Trademarks
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| Education support |
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Training is available or will be available for IBM Tivoli® products. Education is offered through IBM Global Services — IT Education Services and through IBM Tivoli Software Authorized Training Providers.
For current information on IBM Tivoli software education, visit the IBM Tivoli software education Web page at
Current schedule information for IBM Tivoli training is available on the IBM Tivoli software education schedules Web page at
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| Offering information |
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Product information is available via the Offering Information Web site
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| Publications |
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The following hardcopy publications will be shipped with the basic machine-readable material for each of the products:
Form
Title number
Using OMEGAMON(R) Products: GC32-9182
CandleNet(R) Portal
Administering OMEGAMON Products: GC32-9180
CandleNet Portal(R)
Historical Data Collection Guide for GC32-9429
IBM Tivoli OMEGAMON XE Products
Installing and Setting Up OMEGAMON SC32-1768
Platform and Candlenet Portal
on Windows(TM) and UNIX(R)
Configuring IBM Tivoli Candle(R) GC32-9414
Management Server on z/OS(R),
Version 360
IBM Tivoli Candle Product Messages, SC32-9416
Volume 1
IBM Tivoli Candle Product Messages, SC32-9417
Volume 2
IBM Tivoli Candle Product Messages, SC32-9418
Volume 3
IBM Tivoli Candle Product Messages, SC32-9419
Volume 4
IBM Tivoli Candle Product Messages, SC32-9420
Volume 5
The publications listed below can be downloaded from the following Web site after the planned availability date.
Product name: IBM Tivoli OMEGAMON XE
on z/OS V3.1.0
Form
Title number
Getting Started with IBM Tivoli SC32-9491
OMEGAMON XE on z/OS V3.1.0
Configuring IBM Tivoli OMEGAMON SC32-9364
XE on z/OS V3.1.0
Using IBM Tivoli OMEGAMON XE GC32-9209
on z/OS V3.1.0
IBM Tivoli OMEGAMON XE on z/OS GI11-4038
Release Notes V3.1.0
OMEGAMON II(R) for MVS(TM) GC32-9277
Configuration and
Customization Guide V5.5.0
OMEGAMON II for MVS User's Guide, GC32-9280
V5.5.0
OMEGAMON II for MVS Command GC32-9276
Language Reference Manual, V5.5.0
EPILOG(R) for MVS Command Language GC32-9265
Reference Manual, V5.5.0
IBM Tivoli End-to-End Response
Time Feature (ETE(R)) Reference
Manual, v5.5.0 SC32-9376-00
IBM Tivoli C76OMEGAMON XE on GI11-4081
z/OS Program Directory
Product name: IBM Tivoli OMEGAMON XE
for Storage on z/OS V3.1.0
Form
Title number
OMEGAMON II for SMS GC32-9281
Administrator's Guide
Configuring IBM Tivoli OMEGAMON XE SC32-9371
for Storage
on z/OS and OMEGAMON II for SMS
IBM Tivoli OMEGAMON XE for Storage SC32-9411
on z/OS: Getting Started
Tuning IBM Tivoli OMEGAMON XE SC32-9396
for Storage on z/OS
and OMEGAMON II for SMS
Using IBM Tivoli OMEGAMON XE SC32-9470
for Storage on z/OS
and OMEGAMON II for SMS
IBM Tivoli OMEGAMON XE for Storage GI11-4036
on z/OS: Release Notes
IBM Tivoli OMEGAMON XE for Storage GI11-4079
Program Directory
Product name: IBM Tivoli OMEGAMON XE
for IMS(TM) on z/OS V3.1
Form
Title number
Getting Started with IBM Tivoli
OMEGAMON XE for IMS
on z/OS SC32-9469-00
Configuring IBM Tivoli OMEGAMON XE SC32-9354
for IMS on z/OS
Using IBM Tivoli OMEGAMON XE GC32-9351
for IMS on z/OS
IBM Tivoli OMEGAMON XE for IMS GI11-4037
on z/OS Release Notes
IBM Tivoli OMEGAMON II for IMS GC32-9355
User's Guide (304 pgs)
IBM Tivoli OMEGAMON II for IMS SC32-9356
Configuration and
Customization Guide (308 pgs)
IBM Tivoli OMEGAMON II for IMS SC32-9357
Console Facility (164 pgs)
IBM Tivoli OMEGAMON II for IMS SC32-9358
Transaction Reporting
Facility (120 pgs)
IBM Tivoli OMEGAMON II for IMS SC32-9359
Bottleneck Analysis
Reference Manual (114 pgs)
IBM Tivoli OMEGAMON II for IMS SC32-9360
Historical Component
(EPILOG) Reference Manual
IBM Tivoli OMEGAMON II for IMS GC32-9361
Historical Component
(EPILOG) User's Guide (80 pgs)
IBM Tivoli OMEGAMON II for IMS SC32-9362
Realtime Commands
Reference Manual (478 pgs)
IBM Tivoli OMEGAMON II for IMS SC32-9363
Response Time Analysis
(RTA) Reference Manual (92 pgs)
IBM Tivoli OMEGAMON II for IMS SC32-9470
Application
Trace Facility
End-to-End Response Time SC32-9376
Feature (ETE)
Reference Manual
IBM Tivoli OMEGAMON XE for IMS GI11-4077
on z/OS Program Directory
Program name: IBM Tivoli OMEGAMON XE
for Mainframe Networks V3.1.0
Form
Title number
IBM Tivoli OMEGAMON XE for GC32-9402
Mainframe Networks:
Getting Started
IBM Tivoli OMEGAMON XE for GC32-9481
Mainframe Networks:
Messages
Using IBM Tivoli OMEGAMON XE SC32-9405
for Mainframe Networks
Configuring IBM Tivoli SC32-9403
OMEGAMON XE for
Mainframe Networks
Configuring OMEGAMON II for SC32-9404
Mainframe Networks
IBM Tivoli OMEGAMON XE for GI11-4070
Mainframe Networks:
Release Notes
OMEGAMON II for Mainframe GC32-9274
Networks User's Guide
Form
Title number
OMEGAMON II for Mainframe GC32-9273
Networks Historical
Reporting Guide
OMEGAMON II for Mainframe GC32-9272
Networks NCP
Monitoring Guide
IBM Tivoli End-to-End Response SC32-9376
Time Feature
Reference Manual
IBM Tivoli OMEGAMON XE for GI11-4078
Mainframe Networks
Program Directory
Form
Title number
Getting Started GC18-9634
Migration Information for GC18-9635
OMEGAMON XE
for DB2(R) User
Migration Information for DB2 SC18-9636
Performance Expert
and DB2 Performance Monitor Uses
Configuration and Customization SC18-9637
Messages GC18-9638
Monitoring Performance from ISPF GC18-9639
Monitoring Performance from Performance SC18-9640
Expert Client
Reporting User's Guide SC18-9641
Report Reference SC18-9642
Report Command Reference SC18-9643
Buffer Pool Analyzer User's Guide SC18-9644
Buffer Pool Analyzer Configuration Guide SC18-9645
Monitoring Performance from the SC18-9646
OMEGAMON XE Client
Monitoring Performance from the SC18-9659
OMEGAMON Classic Interface
Program Directory Buffer Pool Analyzer GI10-8697
Program Directory OMEGAMON GI10-8698
Performance Expert
Program Directory OMEGAMON GI10-8699
Performance Monitor
License Information Buffer GC18-9660
Pool Analyzer
License Information OMEGAMON GC18-9661
Performance Expert
License Information OMEGAMON GC18-9662
Performance Monitor
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.
The IBM Publications Notification System (PNS) enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive e-mail notifications of all new publications defined in their profiles. These may then be ordered/downloaded from the Publications Center
The site is available in English and Canadian French.
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| Technical information |
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Specified operating environment
Hardware requirements
These products can be deployed on any z/OS system that is capable of running z/OS V1.4, or higher.
Software requirements
Versions of all the required products are provided in the product package. However, if you already have a supported version of an OMEGAMON product installed in your enterprise, you can use the currently installed product.
The following levels of platform components are required to install and use the OMEGAMON zSeries® Monitoring products:
- For the warehouse proxy and Candle Data Warehouse, Microsoft™ SQL Server V7.0 or Microsoft SQL Server 2000 with fix pack 3
- If you are running the Tivoli Enterprise™ Portal desktop client, any version of Sun Java™ version 1.3.1_04 through v.1.4.2_07 (excluding the 1.4.0 and 1.4.1 versions)
- If you are running the Tivoli Enterprise Portal browser Client, Internet Explorer V6, or higher with the Java Plug-in (at the same Java release levels as above)
Product Hardware Software
name requirements requirements
IBM Tivoli MANDATORY REQUISITES:
OMEGAMON XE Any one of the
on z/OS following:
5694-A01 z/OS V1.4
5694-A01 z/OS V1.5
5694-A01 z/OS V1.6
with APAR OA09046
IBM Tivoli MANDATORY REQUISITES:
OMEGAMON XE Anyone of the
for Storage following:
on z/OS 5694-A01 z/OS V1.4
5694-A01 z/OS V1.5
5694-A01 z/OS V1.6
with APAR OA09046
Product Hardware Software
name requirements requirements
IBM Tivoli Hardware requirements specific MANDATORY REQUISITES
OMEGAMON XE to OMEGAMON XE for Mainframe Any one of the
for Networks following:
Mainframe
Networks Requirements for OSA-Express 5694-A01 z/OS V1.4
adapters: with APARs II13699,
Tivoli OMEGAMON XE for OA04394, PQ74292,
Mainframe Networks enables you PQ77244, PQ77633,
to monitor the performance of OSAPQ77837, PQ77838
the OSA adapters in your PQ77840, PQ78753
environment. Either OSA/SF or PQ79583, PQ81716,
OSA Express Direct SNMP must PQ83920, PQ84072,
be configured and running in PQ92481
order to collect
OSA statistics.
5694-A01 z/OS V1.5
To support the latest version with APARs PQ78753,
of the OSA Express MIB, the PQ79949, PQ81716
Licensed Internal Code (LIC) 5694-A01 z/OS V1.6
levels of the with APAR OA09046
OSA-Express adapters must
meet the
following criteria:
Product Hardware Software
name requirements requirements
CONDITIONAL
REQUISITES:
-- If you are running the 5648-063 NCP 7.08.1
OSA module on an
IBM eServer(R) zSeries 900,
or later
or 800 system, you
must have a
LIC version of 3.33, or
higher, installed.
-- If you are running
the OSA module on an
990
processor, all LIC
levels are supported.
Product Hardware Software
name requirements requirements
IBM Tivoli MANDATORY REQUISITES
OMEGAMON XE Any one of the
for IMS following:
on z/OS 5694-A01 z/OS V1.4
5694-A01 z/OS V1.5
5694-A01 z/OS V1.6
with APAR OA09046
CONDITIONAL
REQUISITES
One or more of the
following:
5665-C56 IBM IMS V8.1
with APAR PQ98680
5665-J38 IBM IMS V9.1
with APAR PQ99399
5697-E93 CICS(R)
Transaction Server
for z/OS V2.2, or
later
Product Hardware Software
name requirements requirements
IBM Tivoli The products in this MANDATORY REQUISITES
OMEGAMON XE specification will Any one of the
for DB2 operate on any following:
Performance hardware configuration 5694-A01 z/OS V1.4
Monitor on that supports 5694-A01 z/OS V1.5
z/OS the required versions 5694-A01 z/OS V1.6
of DB2 and IMS with APAR OA09046
and and
IBM Tivoli 5675-DB2 DB2 V7,
OMEGAMON XE or later
for DB2
Performance
on z/OS
-- Depending on which
online monitor you use
VTAM(R), ISPF,
Microsoft
Windows 2000 or
Microsoft Windows XP
is needed.
Product Hardware Software
name requirements requirements
-- If you want
to use
the Performance
Warehouse or SQL
Activity Tracing the
DB2 Runtime
Client V8
or any other DB2
product, including
the DB2 Runtime Client
(for example,
DB2 Connect(R), DB2
UDB) is needed.
In addition, in case
you want to use Visual
Explain, the DB2
Administration Client
V8, or later or any
other DB2 UDB V8, or
-- If you want
to monitor
DB2 Connect the DB2
Connect Enterprise
Edition or DB2
Connect Unlimited
Edition V8, or later,
is needed for the
Performance Expert
Agent. The following
operating systems are
supported:
AIX(R), V5.1,
or later
HP-UX, V11i, or later
Sun Solaris V8, or
later
Linux(TM)
Kernel V2.4.10,
or later
Windows 2000 SP2(R),
Windows XP.
Using the OMEGAMON
XE Web client the
Tivoli Enterprise
Portal Server
former CNPS requires:
Java RTE 1.5.0
The Tivoli Enterprise
Portal, former CNP,
requires
Java RTE 1.3.1_04
Additional IBM
software supported:
If installed,
OMEGAMON XE for
DB2 Performance
Monitor/Expert
on z/OS Version
3.1.0 supports the
following product
versions:
IMS 7.1, 8.1, 9.1
CICS 2.2, 2.3
Product Hardware Software
name requirements requirements
IBM MANDATORY REQUISITES
DB2 Buffer Any one of the
Pool following:
Analyzer 5694-A01 z/OS V1.4
on z/OS 5694-A01 z/OS V1.5
5698-A01 z/OS V1.6
with APAR OA09046
Planning information
Direct customer support: Direct customer support is provided by IBM Operational Support Services — SoftwareXcel. This fee service enhances customers' productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services — SoftwareXcel will help answer questions pertaining to usage and suspected software defects for eligible products.
Installation and technical support is provided by Global Services. For more information, call 800-IBM-4YOU (426-4968).
For technical support or assistance, contact your IBM representative or visit
Packaging: The IBM Tivoli OMEGAMON on z/OS Family of products are distributed with:
- International Program License Agreement (Z125-3301)
- License Information documents
- 3480 tape cartridge
- Publications (refer to the Publications section)
Security, auditability, and control
The IBM Tivoli OMEGAMON XE Family of Products use the security and auditability features of the
operating system software. The customer is responsible for evaluation, selection, and
implementation of security features, administrative procedures, and appropriate controls in
application systems and communication facilities.
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| IBM Tivoli Enhanced Value-Based Pricing |
|
IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.
For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.
Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered as needed without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).
Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.
Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's pSeries® Scalable POWERparallel Systems® servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.
For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.
Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX and Microsoft Windows/Intel™ technologies, in order to simplify the customers licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.
IBM Tivoli Enhanced Value-Based Pricing terminology definitions
IBM Integrated Facility for Linux (IFL)
This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a zSeries or OS/390® server. Consequently, executing Linux workload on the IBM Integrated Facility for Linux will not, in most cases, result in any increased IBM software charges for z/OS, OS/390, VM, VSE, or TPF operating systems/applications. There is, as indicated, a charge associated with the IFL; and there may also be a charge for applications that run on the IFL.
Millions of Service Units (MSU)
An MSU is defined as millions of Central Processing Unit (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390® or zSeries software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).
For more detailed information about zSeries software pricing, go to
Partitions
A server's resources (CPU, memory, I/O, interconnects, and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).
Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.
Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.
Processor
Processor ("per Processor" charging under Full Capacity) In Full Capacity charging, Proofs of Entitlement (PoEs) must be acquired for all activated "processors" (available for use) that are on the server where the program or a component of the program is run.
Notes:
- IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
- Multi-core technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. With multi-core technology, IBM considers each "core" to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
- In the zSeries' Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single "physical processor."
- Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
- Where "blade" technology is employed, each "blade" is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
- When a server is shipped with six processors, but two of them are "inactive," four processors are active for the customer.
Managed Processor (charging under Full Capacity in the "managed environment")
Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require PoEs are defined both in the Prices section of the Announcement or the License Information's Program-unique terms.
Notes:
- IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
- Multi-core technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. With multi-core technology, IBM considers each "core" to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
- The program may not run on some or all of the processors for which PoEs are required by the program's valuation method.
- In the zSeries' Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single "physical processor."
- Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
- Where "blade" technology is employed, each "blade" is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
Server
A server is a computer system that executes requested procedures, commands, or applications to one or more clients and/or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers.
Standby or backup systems
For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.
As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:
Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.
Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.
Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.
Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.
In the case of a program or system configuration that is designed to support a high-availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat," active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.
Value Units
A Value Unit is a metric used to compute license quantities and is program specific.
Product Web site
A complete list of products and licensing documents is available at Web site
Pricing example
IBM Tivoli OMEGAMON XE family of products
These products are licensed in VUE007.
The scales below are used to calculate the equivalent number of Value Units for a specified number of MSUs.
In the example below, the customer is managing 1,500 MSUs:
Value
Units/ Value
MSUs MSU Units
Base 3 1.00 3.00
Tier A 42 .45 18.90
Tier B 130 .36 46.80
Tier C 140 .27 37.80
Tier D 1,185 .20 237.00
Total 1,500 343.50
When calculating the total number of Value Units, the sum is rounded up to the next integer. The customer will need to license 344 Value Units in this example.
Value Units for non MSU-based S/390 processors:
Value
Units/
System system
MP3000 H30 6
MP3000 H50 8
MP3000 H70 12
ESL Models 2
Value Units for IBM 9672 processors are based upon the full capacity of these systems. This is
applicable to all zSeries systems measured on MSU capacity. Information on MSU capacities can be
found in the
IBM System/370™, System/390® and zSeries Machine Exhibit
, Z125-3901.
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| Ordering information |
|
The program in this announcement has Value Unit-based pricing.
Value
Program Unit
number Program name Exhibit
5655-P07 IBM Tivoli OMEGAMON XE VUE007
for DB2 Performance
Expert on z/OS
5655-P08 IBM Tivoli OMEGAMON XE VUE007
for DB2 Performance
Monitor on z/OS
5655-P98 IBM DB2 Buffer Pool VUE007
Analyzer on z/OS
5698-A59 IBM Tivoli OMEGAMON XE VUE007
on z/OS
5698-A46 IBM Tivoli OMEGAMON XE VUE007
for Storage on z/OS
5698-A40 IBM Tivoli OMEGAMON XE VUE007
for Mainframe Networks
5698-A39 IBM Tivoli OMEGAMON XE VUE007
for IMS on z/OS
For each zSeries IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the "required license capacity." Your required license capacity is based upon the following factors:
- The zSeries IPLA program you select
- The applicable Value Unit Exhibit
- The applicable terms
Sub-capacity terms and conditions: For each zSeries IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the "required license capacity." Your required license capacity is based upon the following factors:
- The zSeries IPLA program you select
- The applicable Value Unit Exhibit
- The applicable terms
- Whether your current mainframes are full-capacity or sub-capacity
For more information on the Value Unit Exhibit for the zSeries IPLA program you selected, refer to the Ordering information section.
Program Program Parent
number name Terms Parent name
5698-A59 IBM Tivoli OMEGAMON XE z/OS 5694-A01 z/OS V1
on z/OS V3.1.0
5698-A59 IBM Tivoli OMEGAMON XE z/OS 5655-G52 z/OS.e V1
on z/OS V3.1.0
5698-A40 IBM Tivoli OMEGAMON XE on z/OS 5694-A01 z/OS V1
Mainframe Networks V2.1.0
5698-A40 IBM Tivoli OMEGAMON XE on z/OS 5655-G52 z/OS.e V1
Mainframe Networks V2.1.0
5698-A46 IBM Tivoli OMEGAMON XE for z/OS 5694-A01 z/OS V1
Storage on z/OS V3.1.0
5698-A46 IBM Tivoli OMEGAMON XE for z/OS 5655-G52 z/OS.e V1
Storage on z/OS V3.1.0
5698-A39 IBM Tivoli OMEGAMON XE for Ref. 5655-C56 IMS V8
IMS on z/OS V3.1.0
5698-A39 IBM Tivoli OMEGAMON XE for Ref. 5655-J38 IMS V9
IMS on z/OS V3.1.0
5655-P08 IBM Tivoli OMEGAMON XE for Ref. 5675-DB2 DB2 UDB
DB2 Performance Monitor on for OS/390 V7
z/OS V1.1.0
5655-P08 IBM Tivoli OMEGAMON XE for Ref. 5625-DB2 DB2 UDB
DB2 Performance Monitor on for z/OS V8
z/OS V1.1.0
5655-P07 IBM Tivoli OMEGAMON XE for Ref. 5675-DB2 DB2 UDB
DB2 Performance Expert on for OS/390 V7
z/OS V3.1.0
5655-P07 IBM Tivoli OMEGAMON XE for Ref. 5625-DB2 DB2 UDB
DB2 Performance Expert on for z/OS V8
z/OS V3.1.0
5655-P98 IBM DB2 Buffer Pool Analyzer Ref. 5675-DB2 DB2 UDB
on z/OS V3.1.0 for OS/390 V7
5655-P98 IBM DB2 Buffer Pool Analyzer Ref. 5625-DB2 DB2 UDB
on z/OS V3.1.0 for z/OS V8
Full-capacity mainframes
In cases where full-capacity is applicable, the following terms apply:
Full machine-based
The required license capacity of a zSeries IPLA program with full machine-based terms equals the MSU-rated capacity of the machines where the zSeries IPLA program executes.
For more information on mainframe MSU rated capacities, refer to The System/370, System/390, and zSeries Machine Exhibit (Z125-3901) or visit the "Mainframes" section of the zSeries Exhibits Web site
Sub-capacity mainframes
In cases where sub-capacity is applicable, the following terms apply:
Execution-based
The required capacity of a zSeries IPLA sub-capacity program with these terms equals the capacity of the LPARs where the zSeries IPLA program executes.
z/OS-based
The required license capacity of a zSeries IPLA program with these terms equals the license capacity of z/OS (and z/OS.e) on the machines where the zSeries IPLA program executes.
Reference-based
The required license capacity of a zSeries IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the "parent" program.
For more information on mainframe MSU rated capacities, refer to The System/370, System/390, and zSeries Machine Exhibit (Z125-3901) or visit the "Mainframes" section of the zSeries Exhibits Web site
For more information on sub-capacity zSeries IPLA terms and conditions, refer to Software Announcement 204-184 , dated August 10, 2004.
For additional information for products with reference-based terms, refer to the zSeries IPLA sub-capacity programs with reference-based terms which add value to the parent program across the environment, regardless of where in environment the zSeries IPLA program executes.
An environment is defined as either a single/stand-alone machine or a qualified Parallel Sysplex®. Customers may have one or more different environments across their enterprise. To determine the required license capacity for each zSeries IPLA program with referenced-based terms, each environment should be assessed separately.
When a zSeries IPLA sub-capacity program with reference-based terms is used in a qualified Parallel Sysplex environment, the required license capacity of the zSeries IPLA program must equal with the license capacity of the parent program across the Parallel Sysplex. Qualified Parallel Sysplex refers to one
- That meets the criteria defined in Hardware Announcement 198-001 , dated January 13, 1998
- Where MLC pricing is aggregated across the Sysplex
Sub-Capacity Eligibility: To be eligible for sub-capacity charging on select zSeries IPLA programs, you must first implement and comply with all terms of either sub-capacity Workload License Charges (WLC) or sub-capacity Entry Workload License Charges (EWLC). To implement sub-capacity WLC or EWLC, a machine must be zSeries (or equivalent). On that machine:
- All instances of the OS/390 operating system must be migrated to the z/OS (or z/OS.e) operating systems
- Any licenses for the OS/390 operating system must be discontinued
- All instances of the z/OS operating (or z/OS.e) systems must be running in z/Architecture™ (64-bit) mode
For that machine, you must create and submit a Sub-Capacity Report to IBM each month. Sub-Capacity Reports must be generated using the Sub-Capacity Reporting Tool (SCRT). For additional information or to obtain a copy of SCRT, visit the zSeries Software Pricing Web site
You must comply with all of the terms of the WLC or EWLC offering, whichever is applicable:
- The complete terms and conditions of sub-capacity WLC are defined in the "IBM Customer Agreement — Attachment for zSeries Workload License Charges" (Z125-6516).
- The complete terms and conditions for sub-capacity EWLC are defined in the "IBM Customer Agreement — Attachment for z800 and z890 Software License Charges" (Z125-6587).
Additionally, you must sign and comply with the terms and conditions specified in the amendment to the IPLA contract — Amendment for zSeries Platform Programs Sub-Capacity Pricing (Z125-6929-02, or higher). Once the amendment is signed, the terms in the amendment replace any and all previous zSeries IPLA sub-capacity terms and conditions.
Sub-capacity utilization determination: Sub-capacity utilization is determined based on the utilization of an eligible operating system and machine (for example, z/OS running in z/Architecture [64 bit] mode on a zSeries [or equivalent] server).
Value Unit Exhibit VUE007
MSUs MSUs Value
minimum maximum Units/MSU
Base 1 3 1
Tier A 4 45 0.45
Tier B 46 175 0.36
Tier C 176 315 0.27
Tier D 316 + 0.2
Value Units for mainframes without MSU ratings:
Value Units/
Hardware machine
MP3000 H30 6
MP3000 H50 8
MP3000 H70 12
ESL Models 2
Ordering example: The total number of Value Units is calculated according to the following example.
If your required license capacity is 1,500 MSUs for your selected zSeries IPLA product, the applicable Value Units would be:
Translation from MSUs to Value Units
Value Value
MSUs * Units/MSU = Units
Base 3 * 1.00 = 3.00
Tier A 42 * .45 = 18.90
Tier B 130 * .36 = 46.80
Tier C 140 * .27 = 37.80
Tier D 1,185 * .20 = 237.00
Total 1,500 343.50
When calculating the total number of Value Units, the sum is to be rounded up to the next integer.
Ordering z/OS through the Internet
ShopzSeries provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at
The products in this announcement have one charge unit — Value Units.
Basic license
On/Off Capacity on Demand (On/Off CoD)
The products in this announcement are eligible for On/Off CoD with a Temporary Use Charge calculated based on MSUs-per day usage.
Product name PID IBM Tivoli OMEGAMON XE for 5655-P07 DB2 Performance Expert on z/OS IBM Tivoli OMEGAMON XE for 5655-P08 DB2 Performance Monitor on z/OS IBM DB2 Buffer Pool Analyzer 5655-P98 on z/OS IBM Tivoli OMEGAMON XE for Storage 5698-A46 on z/OS IBM Tivoli OMEGAMON XE for IMS 5698-A39 on z/OS IBM Tivoli OMEGAMON XE for 5698-A40 Mainframe Networks on z/OS IBM Tivoli OMEGAMON XE 5698-A59
Program name: IBM Tivoli OMEGAMON XE
for DB2 Performance Expert on z/OS
Program PID: 5655-P07
Entitlement License option/
identifier Description pricing metric
S01228Z IBM Tivoli OMEGAMON Basic OTC(1),
XE for DB2 Per MSU-day TUC
Performance Expert
on z/OS
Program name: Tivoli OMEGAMON XE
for DB2 Performance Monitor on z/OS, V3
Program PID: 5655-P08
Entitlement License option/
identifier Description pricing metric
S012295 IBM Tivoli OMEGAMON Basic OTC,
XE for DB2 Perform- Per MSU-day TUC
Perf Monitor on z/OS
Program name: IBM DB2 Buffer Pool
Analyzer on z/OS
Program PID: 5655-P98
Entitlement License option/
identifier Description pricing metric
S01229C IBM DB2 Buffer Pool Basic OTC,
Analyzer on z/OS Per MSU-day TUC
Program name: IBM Tivoli OMEGAMON XE
for Storage on z/OS
Program PID: 5698-A46
Entitlement License option/
identifier Description pricing metric
S01252F IBM Tivoli OMEGAMON Basic OTC,
XE Storage on z/OS Per MSU-day TUC
Program name: IBM Tivoli OMEGAMON XE
for IMS on z/OS
Program PID: 5698-A39
Entitlement License option/
identifier Description pricing metric
S01252S IBM Tivoli OMEGAMON Basic OTC,
XE for IMS on z/OS Per MSU-day TUC
Program name: IBM Tivoli OMEGAMON XE
for Mainframe Networks
Program PID: 5698-A40
Entitlement License option/
identifier Description pricing metric
S01252L IBM Tivoli OMEGAMON Basic OTC,
XE for Mainframe Per MSU-day TUC
Networks
Program name: IBM Tivoli OMEGAMON XE
on z/OS
Program PID: 5698-A59
Entitlement License option/
identifier Description pricing metric
S012523 IBM Tivoli OMEGAMON Basic OTC,
XE on z/OS Per MSU-day TUC
New licensees
Orders for new licenses will be accepted now.
Shipment will begin on the planned availability date.
Basic license
Translation from MSUs to Value Units
Value
Units/
MSUs MSU
Base 1-3 1.00
Tier A 4-45 .45
Tier B 46-175 .36
Tier C 176-315 .27
Tier D 316+ .20
To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.
Program name: IBM Tivoli OMEGAMON XE for DB2 Performance Expert on z/OS
Program PID: 5655-P07
Entitlement License option/
identifier Description pricing metric
S01228Z IBM Tivoli Basic OTC,
OMEGAMON XE for per Value Units
DB2 Performance Trade-ups,
Expert on z/OS per Value Units
Orderable Distribution supply ID Language medium S012290 U.S. English 3480 Tape Cartridge
Subscription and Support PID: 5655-R07
Entitlement License option/
identifier Description pricing metric
S0122MR IBM Tivoli SW Subscription
OMEGAMON XE and Support
for DB2 AS Decline SW S&S
Performance No Charge SW S&S
Expert on z/OS Registration
No Charge
Orderable Distribution supply ID Language medium S0122MS English Hardcopy publication
Program name: IBM Tivoli OMEGAMON XE for DB2 Performance Monitor on z/OS
Program PID: 5655-P08
Entitlement License option/
identifier Description pricing metric
S012295 IBM Tivoli Basic OTC,
OMEGAMON XE per Value Units
for DB2 Trade-ups,
Performance per Value Units
Monitor on z/OS
Orderable Distribution supply ID Language medium S012296 U.S. English 3480 Tape Cartridge
Subscription and Support PID: 5655-R08
Entitlement License option/
identifier Description pricing metric
S0122MV IBM Tivoli SW Subscription
OMEGAMON XE and Support
for DB2 AS Decline SW S&S
Performance No Charge SW S&S
Monitor Registration
on z/OS No Charge
Orderable Distribution supply ID Language medium S0122MW English Hardcopy publication
Program name: IBM DB2 Buffer Pool Analyzer on z/OS
Program PID: 5655-P98
Entitlement License option/
identifier Description pricing metric
S01229C IBM DB2 Buffer Basic OTC,
Pool Analyzer per Value Units
on z/OS
Orderable Distribution supply ID Language medium S01229D U.S. English 3480 Tape Cartridge
Subscription and Support PID: 5655-E55
Entitlement License option/
identifier Description pricing metric
S00VZFD IBM DB2 Buffer SW Subscription
Pool Analyzer and Support
on z/OS AS Decline SW S&S
No Charge SW S&S
Registration
No Charge
Orderable Distribution supply ID Language medium S00VZFF English Hardcopy publication
Program name: IBM Tivoli OMEGAMON XE for Storage on z/OS
Program PID: 5698-A46
Entitlement License option/
identifier Description pricing metric
S01252F IBM Tivoli Basic OTC,
OMEGAMON XE per Value Units
for Storage
on z/OS
Orderable Distribution supply ID Language medium S01252G U.S. English 3480 Tape Cartridge
Subscription and Support PID: 5608-S77
Entitlement License option/
identifier Description pricing metric
S011KW6 IBM Tivoli SW Subscription
OMEGAMON XE and Support
for Storage AS Decline SW S&S
on z/OS No Charge SW S&S
Registration
No Charge
Orderable Distribution supply ID Language medium S011KW7 English Hardcopy publication
Program name: IBM Tivoli OMEGAMON XE for IMS on z/OS
Program PID: 5698-A39
Entitlement License option/
identifier Description pricing metric
S01252S IBM Tivoli Basic OTC,
OMEGAMON XE per Value Units
for IMS
on z/OS
Orderable Distribution supply ID Language medium S01252T U.S. English 3480 Tape Cartridge
Subscription and Support PID: 5608-S75
Entitlement License option/
identifier Description pricing metric
S011KWP IBM Tivoli SW Subscription
OMEGAMON XE and Support
for IMS AS Decline SW S&S
on z/OS No Charge SW S&S
Registration
No Charge
Orderable Distribution supply ID Language medium S011KWR English Hardcopy publication
Program name: IBM Tivoli OMEGAMON XE for Mainframe Networks
Program PID: 5698-A40
Entitlement License option/
identifier Description pricing metric
S01252L IBM Tivoli Basic OTC,
OMEGAMON XE per Value Units
for Mainframe
Networks
Orderable Distribution supply ID Language medium S01252M U.S. English 3480 Tape Cartridge
Subscription and Support PID: 5608-S76
Entitlement License option/
identifier Description pricing metric
S011KWL IBM Tivoli SW Subscription
OMEGAMON XE for and Support
Mainframe AS Decline SW S&S
Networks No Charge SW S&S
Registration
No Charge
Orderable Distribution supply ID Language medium S011KWM English Hardcopy publication
Program name: IBM Tivoli OMEGAMON XE on z/OS
Program PID: 5698-A59
Entitlement License option/
identifier Description pricing metric
S012523 IBM Tivoli Basic OTC,
OMEGAMON XE per Value Units
on z/OS
Orderable Distribution supply ID Language medium S012524 U.S. English 3480 Tape Cartridge
Subscription and Support PID: 5608-S81
Entitlement License option/
identifier Description pricing metric
S011KX1 IBM Tivoli SW Subscription
OMEGAMON XE and Support
on z/OS AS Decline SW S&S
No Charge SW S&S
Registration
No Charge
Orderable Distribution supply ID Language medium S011KX2 English Hardcopy publication
Subscription and Support
To receive voice technical support via telephone during normal business hours and future releases and versions at no additional charge, Subscription and Support must be ordered. The capacity of Subscription and Support (for example, Value Units or number of processors) must be the same as the capacity ordered for the product licenses.
To order, specify the Subscription and Support program product number and the appropriate license or charge option.
IBM is also providing Subscription and Support for these products via a separately purchased offering under the terms of the IBM International Agreement for Acquisition of Support (IAAS). This offering:
- Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
- Entitles customers to future releases and versions at no additional charge. Note that the customer is not entitled to new products.
When Subscription and Support is ordered, the charges will renew automatically annually unless cancelled by the customer.
Customized Offerings
Product media is shipped only via Customized Offerings (for example, CBPDO, ServerPac,
SystemPac®). Non-customized items (CDs, diskettes, source media, media kits) will continue to be
shipped via the stand-alone product.
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| Terms and conditions |
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Licensing: IBM International Program License Agreement. PoEs are required for all authorized use.
These products are licensed under the IBM Program License Agreement (IPLA), and the associated Agreement for Acquisition of Software Maintenance, which provides for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. S/390 and zSeries IBM Operational Support Services — SoftwareXcel is an option for those customers who desire added services.
Limited warranty applies: Yes
Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized IBM Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information and FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure.
Program support: Enhanced Support, called Subscription and Support, includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. The customer will be notified of discontinuance of support with 12 months' notice.
Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program.
Copy and use on home/portable computer: No
Volume orders (IVO): No
Passport Advantage® applies: No
For Operating System software, the revised IBM Operational Support Services — SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the newly announced Software Maintenance offering. This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised SoftwareXcel offering, visit
For additional information on the revised IBM Operational Support Services, refer to Services Announcement 601-023 , dated July 10, 2001.
IBM Operational Support Services — SoftwareXcel: Yes
iSeries™ Software Maintenance applies: No
Variable charges apply: No
Educational allowance available: Yes, 15% education allowance applies to qualified education institution customers.
Over time, customers will be contacted by IBM to migrate their use entitlements from the current portfolio to the replacement product. The table that follows provides a mapping, as well as whether or not a trade-up charge may apply. (A trade-up is an incremental license fee to move up from one product to another). Customers unwilling or unable to migrate to the replacement offering will be migrated to the same offering, but under Value Unit pricing. The customer must be current on maintenance to be eligible for migrations. Customers not current will have to pay a get-current or a maintenance reinstatement fee. The migration is for the same capacity as currently licensed when converted to the pricing metric announced for the replacement offering (for example, MIPS or other metric > MSUs/Value Units). Initial migration example, MIPS or other metric > MSUs/Value Units). Initial migration quotes will be generated using standard MIPS-> MSU or similar ratios, quotes will be generated using standard MIPS-> MSU or similar ratios, though customers will be migrated to ensure that they are entitled to use the software on the same systems that they are currently managing by adjusting the MSU quantities where required.
Existing Replace- Replacement
product Existing product name ment name
5608-C14 IBM Tivoli OMEGAMON XE 5698-A59 IBM Tivoli OMEGAMON XE
on z/OS V2.2.1 for z/OS V3.1.0
5608-A04 IBM Tivoli OMEGAMON II 5698-A59 IBM Tivoli OMEGAMON XE
for MVS V5.2.0 for z/OS V3.1.0
5608-A22 IBM Tivoli 5698-A59 IBM Tivoli OMEGAMON XE
Command Center for for z/OS V3.1.0
Sysplex V2.2.0
5608-A09 IBM Tivoli OMEGAMON XE 5698-A59 IBM Tivoli OMEGAMON XE
for OS/390 V1.4.0 for z/OS V3.1.0
5608-A41 IBM Tivoli OMEGAMON XE 5698-A59 IBM Tivoli OMEGAMON XE
for Sysplex V2.2.0 for z/OS V3.1.0
5608-C10 IBM Tivoli OMEGAMON XE 5698-A46 IBM Tivoli OMEGAMON XE
for Storage on for Storage on
z/OS V2.1.0 z/OS V3.1.0
5608-A05 IBM Tivoli OMEGAMON II 5698-A46 IBM Tivoli OMEGAMON XE
for SMS V5.4.0 for Storage on
z/OS V3.1.0
5608-A10 IBM Tivoli OMEGAMON XE 5698-A46 IBM Tivoli OMEGAMON XE
for Storage V1.0.0 for Storage on
z/OS V3.1.0
Existing Replace- Replacement
product Existing product name ment name
5608-C09 IBM Tivoli OMEGAMON XE 5698-A40 IBM Tivoli OMEGAMON XE
for Mainframe Networks for Mainframe
V2.1.0 Networks V3.1.0
5608-A37 IBM Tivoli OMEGAMON II 5698-A40 IBM Tivoli OMEGAMON XE
for Mainframe Networks for Mainframe
V5.2.0 Networks V3.1.0
5608-C08 IBM Tivoli OMEGAMON XE 5698-A39 IBM Tivoli OMEGAMON XE
for IMS on z/OS V2.2.1 for IMS on
z/OS V3.1.0
5608-A36 IBM Tivoli OMEGAMON II 5698-A39 IBM Tivoli OMEGAMON XE
for DBCTL V5.1.0 for IMS on
z/OS V3.1.0
5608-A03 IBM Tivoli OMEGAMON II 5698-A39 IBM Tivoli OMEGAMON XE
for IMS V5.1.0 for IMS on
z/OS V3.1.0
5608-A45 IBM Tivoli 5698-A39 IBM Tivoli OMEGAMON XE
Command Center for IMS on
for IMSPlex with z/OS V3.1.0
DBCTL V2.2.0
5608-A32 IBM Tivoli 5698-A39 IBM Tivoli OMEGAMON XE
Command Center for for IMS on
IMSplex with z/OS V3.1.0
IMS V2.2.0
5608-A39 IBM Tivoli OMEGAMON XE 5698-A39 IBM Tivoli OMEGAMON XE
for IMS V1.0.0 for IMS on
z/OS V3.1.0
5608-A08 IBM Tivoli OMEGAMON XE 5698-A39 IBM Tivoli OMEGAMON XE
for IMSplex V2.2.0 IMS on
z/OS V3.1.0
The products listed below do not have formal tradeups and customers should be migrated according to the migration delegation document.
Existing Replace- Replacement
product Existing product name ment name
5608-A02 IBM Tivoli OMEGAMON II 5655-CXE IBM Tivoli OMEGAMON XE
for DB2 V5.2.0 for DB2 on
z/OS V4.0.0
5608-A21 IBM Tivoli 5655-CXE IBM Tivoli OMEGAMON XE
Command Center for DB2 on
for DB2plex V2.2.0 z/OS V4.0.0
5608-A07 IBM Tivoli OMEGAMON XE 5655-CXE IBM Tivoli OMEGAMON XE
for DB2 1.0.0 for DB2 on
z/OS V4.0.0
5608-A38 IBM Tivoli OMEGAMON XE 5655-CXE IBM Tivoli OMEGAMON XE
for DB2plex V2.2.0 for DB2 on
z/OS V4.0.0
5608-A67 IBM Tivoli OMEGAMON XE 5655-CXE IBM Tivoli OMEGAMON XE
for DB2 on z/OS V3.0.0 for DB2 on
z/OS V4.0.0
The products listed below require Tradeup according to the schedule that follows:
Existing product Existing product name
5608-S68 (S&S PID) IBM Tivoli OMEGAMON XE
for DB2 on z/OS
5655-E81 (S&S PID) DB2 Performance Monitor
for z/OS
5655-I31 (S&S PID) DB2 Performance Expert
for z/OS
Customer has: Customer wants: Tradeup 5608-S68 S&S for 5655-P08-IBM Tivoli Yes IBM Tivoli OMEGAMON XE for OMEGAMON XE for Performance DB2 on z/OS Monitor on V4.0.0 or 5655-E81 z/OS V1.1.0 S&S for DB2 Performance Monitor for z/OS 5608-S68 S&S for 5655-P08-IBM Tivoli Yes-No IBM Tivoli OMEGAMON XE for Charge OMEGAMON XE for DB2 Performance DB2 on z/OS Monitor on V4.0.0 and 5655-E81 z/OS V1.1.0 S&Sfor DB2 Performance Monitor for z/OS 5608-S68 S&S for 5655-P07-IBM Tivoli Yes IBM Tivoli OMEGAMON XE for OMEGAMON XE for Performance Expert DB2 on z/OS on z/OS V1.1. V4.0.0 or 5655-I31 S&S for DB2 Performance Expert for z/OS 5608-S68 S&S for 5655-P07-IBM Tivoli Yes-No IBM Tivoli OMEGAMON XE for Charge OMEGAMON XE for DB2 Performance DB2 on z/OS Expert on V4.0.0 and 5655-I31 z/OS V1.1.0 S&S for DB2 Performance Expert for z/OS
Sub-capacity terms and conditions
For sub-capacity terms and conditions, refer to the Ordering information section.
Sub-capacity utilization determination
For Sub-capacity utilization determination, refer to the Ordering information section.
Sub-capacity utilization is determined based on the utilization of an eligible operating system and machine (for example, z/OS running in z/Architecture [64 bit] mode on a zSeries [or equivalent] server).
Sub-capacity utilization is determined based on the utilization of a sub-capacity eligible reference product and machine.
On/Off Capacity on Demand
To be eligible for On/Off CoD pricing, customers must be enabled for temporary capacity on the
corresponding hardware, and the required contract — Z125-6611, Attachment for Customer Initiated
Upgrade and IBM 
On/Off
Capacity on Demand — Software — must be signed prior to use.
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| IBM Electronic Services |
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IBM Global Services has transformed its delivery of hardware and software support services to put
you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution
that provides you with an exclusive, no-additional-charge enhancement to the service and support on
the IBM . You should benefit
from greater system availability due to faster problem resolution and preemptive monitoring. IBM
Electronic Services is comprised of two separate, but complementary, elements: IBM Electronic
Services news page and IBM Electronic Service Agent™.
IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The IBM Electronic Service Agent is a no-additional-charge software that resides on your IBM system. It is designed to
proactively monitor events and transmit system inventory information to IBM on a periodic,
customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware
error logs, and performance information. If the server is under a current IBM maintenance service
agreement or within the IBM warranty period, the Service Agent automatically reports hardware
problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service
that maintains higher system availability and performance. In addition, information collected
through the Service Agent will be made available to IBM service support representatives when they
are helping answer your questions or diagnosing problems.
To learn how IBM Electronic Services can work for you, visit
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| Prices |
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Information on charges is available at
In the Electronic tools category, select the option for "Purchase/upgrade tools."
Program name: IBM Tivoli OMEGAMON XE for DB2 Performance
Expert on z/OS
Program PID: 5655-P07
Entitlement License option/
identifier Description pricing metric
S01228Z IBM Tivoli OMEGAMON XE Basic OTC, per Value Units
for DB2 Performance Tradeups, per Value Units
Expert on z/OS
Subscription and Support PID: 5655-R07
Entitlement License option/
identifier Description pricing metric
S0122MR IBM Tivoli OMEGAMON XE SW Subscription and Support
for DB2 Performance AS Decline SW S&S No Charge
Expert on z/OS SW S&S Registration No
Charge
Program name: IBM Tivoli OMEGAMON XE for DB2
Performance Monitor on z/OS
Program PID: 5655-P08
Entitlement License option/
identifier Description pricing metric
S012295 IBM Tivoli OMEGAMON XE Basic OTC, per Value Units
for DB2 Performance Trade-ups, per Value Units
Monitor on z/OS
Subscription and Support PID: 5655-R08
Entitlement License option/
identifier Description pricing metric
S0122MV IBM Tivoli OMEGAMON XE SW Subscription and Support
for DB2 Performance AS Decline SW S&S No
Monitor on z/OS Charge
Program name: IBM DB2 Buffer Pool Analyzer on z/OS
Program PID: 5655-P98
Entitlement License option/
identifier Description pricing metric
S01229C IBM DB2 Buffer Pool Basic OTC, per Value Units
Analyzer on z/OS
Subscription and Support PID: 5655-E55
Entitlement License option/
identifier Description pricing metric
S00VZFD IBM DB2 Buffer Pool SW Subscription and Support
Analyzer on z/OS AS Decline SW S&S No Charge
SW S&S Registration No
Charge
Program name: IBM Tivoli OMEGAMON XE for Storage on z/OS
Program PID: 5698-A46
Entitlement License option/
identifier Description pricing metric
S01252F IBM Tivoli OMEGAMON XE Basic OTC, per Value Units
for Storage on z/OS
Subscription and Support PID: 5608-S77
Entitlement License option/
identifier Description pricing metric
S011KW6 IBM Tivoli OMEGAMON XE SW Subscription and Support
for Storage on z/OS AS Decline SW S&S No Charge
SW S&S Registration No
Charge
Program name: IBM Tivoli OMEGAMON XE for IMS on z/OS
Program PID: 5698-A39
Entitlement License option/
identifier Description pricing metric
S01252S IBM Tivoli OMEGAMON XE Basic OTC, per Value Units
for IMS on z/OS
Subscription and Support PID: 5608-S75
Entitlement License option/
identifier Description pricing metric
S011KWP IBM Tivoli OMEGAMON XE SW Subscription and Support
for IMS on z/OS AS Decline SW S&S No
Charge
SW S&S Registration No
Charge
Program name: IBM Tivoli OMEGAMON XE for Mainframe
Networks
Program PID: 5698-A39
Entitlement License option/
identifier Description pricing metric
S01252L IBM Tivoli OMEGAMON XE Basic OTC, per Value Units
for Mainframe
Networks
Subscription and Support PID: 5608-S76
Entitlement License option/
identifier Description pricing metric
S011KWL IBM Tivoli OMEGAMON XE SW Subscription and Support
for Mainframe AS Decline SW S&S No
Networks Charge
SW S&S Registration No
Charge
Program name: IBM Tivoli OMEGAMON XE on z/OS
Program PID: 5698-A59
Entitlement License option/
identifier Description pricing metric
S012523 IBM Tivoli OMEGAMON XE Basic OTC, per Value Units
on z/OS
Subscription and Support PID: 5608-S81
Entitlement License option/
identifier Description pricing metric
S011KX1 IBM Tivoli OMEGAMON XE SW Subscription and Support
on z/OS AS Decline SW S&S No
Charge
SW S&S Registration No
Charge
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| Order now |
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: ibm_direct@vnet.ibm.com
Mail: IBM Americas Call Centers
Dept: IBM CALL, 11th Floor
105 Moatfield Drive
North York, Ontario
Canada M3B 3R1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
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