IBM Post Warranty ServicePacs offer maintenance for IBM System x and IBM IntelliStation products

IBM Europe, Middle East, and Africa Services Announcement ZS12-0097
September 4, 2012

Table of contents
Overview Overview Prices Prices
Planned availability date Planned availability date Announcement countries Announcement countries
Description Description


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These IBM® Post Warranty ServicePac® offerings for IBM System x® and IBM IntelliStation® products deliver hardware maintenance in an electronic format.

ServicePac is available through the same IBM Business Partners who sell the related IBM hardware. The number of unique ServicePac offerings is kept to a minimum with each part number supporting a range of machine types. To select the correct ServicePac for a particular machine type, you can use a selection guide that includes a complete list of machine types with cross-references. Alternatively, ServicePac details can be found at

https://www-304.ibm.com/sales/gss/download/spst/servicepac

You can order ServicePac offerings by part number through SAP in the same way you order IBM products. The simple registration process ensures that you receive fast and efficient coverage. You must register a ServicePac offering within 15 days of purchase by completing the ServicePac online registration at

http://www.ibm.com/servicepac


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Planned availability date
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September 4, 2012



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Latest update

Affected ServicePac part numbers and their associated machine types: The following System x Service offerings apply to all announced countries except Russia, Angola, Tanzania, Botswana, and Mozambique.

Note: 24x7 offerings are not applicable in Cyprus.

System x

One-year offerings

 
ServicePac                                 Eligible
part                 ServicePac           Machine
number       ID      description          type Model
 
61P7660     PC148    1YR IOR 7x24x4hr     8864
                                          8877
                                          6630 013
 
61P7664     PC152    1YR IOR 7x24x4hr     8872
                                          8874
                                          7141
                                          8879
                                          8852
                                          7163
 
61P7662     PC150    1YR IOR 7x24x4hr     7233
                                          7145
                                          0446 017
                                          7143
 
61P7663     PC151    1YR IOR 9x5x4hr      7233
                                          7145
                                          0446 017
                                          7143
 
61P7666     PC154    1YR IOR 7x24x4hr     7309 G52
                                          7309 52F
 
61P7668     PC156    1YR IOR 7x24x4hr     1733
                                          7977
                                          5396
 
40M7564     PC406    1YR IOR 7x24x4hr     8648
                                          8837
                                          8850
                                          4362
                                          4363
                                          7973
                                          7974
                                          7975
                                          7976
                                          7978
                                          7981
                                          7984
                                          7992
                                          8853
                                          7995
                                          7940
                                          7941
                                          4251
                                          4252
                                          7327
                                          7328
                                          6630 010
                                          6630 E10
 
40M7565     PC407    1YR IOR 7x24x4hr     8678
                                          8840
                                          8842
                                          7972
                                          7979
                                          7985
                                          4192
                                          4193
                                          7902
                                          7901
                                          8847
                                          7946
                                          7836
                                          7837
                                          7379
                                          7944
                                          7872
                                          9362
                                          7873
 
40M7566     PC408    1YR IOR 7x24x4hr     8488
                                          8485
                                          8849
                                          8490
                                          8491
                                          8486
                                          4347
                                          7971
                                          4364
                                          7996
                                          8014
                                          8028
                                          4365
                                          1735
                                          1754 A2X
                                          2582
 
40M7567     PC409    1YR IOR 7x24x4hr     8841
                                          8866
                                          7948
                                          7947
                                          9308
                                          9956
                                          7945
                                          9307
                                          0446 0131
                                          0446 E131
 
40M7568     PC410    1YR IOR 7x24x4hr     8863
                                          3020
                                          7943
                                          9360
                                          1754 D2X
 
40M7569     PC411    1YR IOR 7x24x4hr     8443
                                          8848
                                          7969
                                          8844
                                          4190
                                          4194
                                          4367
                                          4368
                                          7870
                                          7871
                                          1754 D1X
 
40M7571     PC413    1YR IOR 7x24x4hr     8865
                                          8677
 
40M7572     PC414    1YR IOR 7x24x4hr     8878
                                          8765
 
68Y5596     PC1145   1YR IOR 7x24x4hr     7839
                                          7380
                                          0563 012
                                          7309 CFC
                                          7309 CD8
                                          7383
 
91Y5357     PC1224   1YR IOR 7x24x4hr     7377
                                          9361
 
91Y5361     PC1228   1YR IOR 7x24x4hr     7164
 
91Y5365     PC1232   1YR IOR 7x24x4hr     42532
 
91Y6044     PC1356   1YR IOR 7x24x4hr     1754 A1X
                                          2583
 
61P7661     PC149    1YR IOR 5x9x4hr      8877
                                          8864
                                          6630 013
 
61P7665     PC153    1YR IOR 5x9x4hr      8872
                                          8874
                                          8879
                                          7141
                                          7163
 
61P7667     PC155    1YR IOR 5x9x4hr      7309 G52
                                          7309 52F
 
61P7669     PC157    1YR IOR 5x9x4hr      1733
                                          7977
                                          4192
                                          4193
                                          7836
                                          7837
                                          7379
                                          9361
 
40M7576     PC418    1YR IOR 5x9x4hr      8648
                                          8837
                                          8850
                                          4362
                                          4363
                                          7973
                                          7974
                                          7975
                                          7976
                                          7978
                                          7981
                                          7984
                                          7992
                                          8853
                                          7995
                                          7940
                                          7941
                                          4251
                                          4252
                                          7327
                                          7328
                                          6630 010
                                          6630 E10
 
40M7577     PC419    1YR IOR 5x9x4hr      8678
                                          8840
                                          8842
                                          7972
                                          7979
                                          7985
                                          8847
                                          7946
                                          7944
                                          9362
 
40M7578     PC420    1YR IOR 5x9x4hr      8488
                                          8485
                                          8849
                                          8491
                                          8490
                                          8486
                                          4347
                                          7971
                                          4364
                                          4365
                                          7996
                                          8014
                                          8028
                                          1735
                                          1754 A2X
                                          2582
 
40M7579     PC421    1YR IOR 5x9x4hr      8841
                                          8866
                                          7948
                                          7947
                                          9308
                                          9956
                                          7945
                                          9307
                                          0446 0131
                                          5396
                                          0446 E131
 
40M7580     PC422    1YR IOR 5x9x4hr      8863
                                          7943
                                          1754 D2X
 
40M7581     PC423    1YR IOR 5x9x4hr      8843
                                          8848
                                          7969
                                          8844
                                          4190
                                          4194
                                          4367
                                          4368
                                          1754 D1X
 
40M7583     PC425    1YR IOR 5x9x4hr      8865
                                          9360
 
40M7584     PC426    1YR IOR 5x9x4hr      8878
                                          8765
 
68Y5597     PC1146   1YR IOR 5x9x4hr      7839
                                          7380
                                          0563 012
                                          7309 CFC
                                          7309 CD8
                                          7383
 
84Y1639     PC1150   1YR IOR 5x9x4hr      N/A
 
91Y5358     PC1225   1YR IOR 5x9x4hr      7377
 
91Y5362     PC1229   1YR IOR 5x9x4hr      7164
 
91Y5366     PC1233   1YR IOR 5x9x4hr      42532
 
91Y6043     PC1355   1YR IOR 5x9x4hr      1754 A1X
                                          2583
 
56Y6326     PC1009   1YR IOR 7x24x4hr     8886
 
56Y6332     PC1011   1YR IOR 7x24x4hr     8740
                                          8750
 
84Y1638     PC1149   1YR IOR 7x24x4hr     N/A
 
91Y3938     PC1191   1YR IOR 5x9x4hr      7148
                                          7147
 
91Y3937     PC1190   1YR IOR 7x24x4hr     7148
                                          7147
 
91Y3934     PC1187   1YR IOR 5x9x4hr      7376
                                          6630 011
                                          6630 012
 
91Y3933     PC1186   1YR IOR 7x24x4hr     7376
                                          6630 011
                                          6630 012
 
91Y7873     PC1493   1YR IOR 5x9x4hr      0719 410
                                          0719 420
 
91Y7877     PC1497   1YR IOR 5x9x4hr      7309 G64
                                          7309 64F
 
91Y7881     PC1501   1YR IOR 5x9x4hr      7309 BF9
                                          7309 BD5
                                          7309 BR6
                                          7309 BF7
 
91Y7874     PC1494   1YR IOR 24x7x4hr     0719 410
                                          0719 420
 
91Y7878     PC1498   1YR IOR 24x7x4hr     7309 G64
                                          7309 64F
 
91Y7882     PC1502   1YR IOR 24x7x4hr     7309 BF9
                                          7309 BD5
                                          7309 BR6
                                          7309 BF7
 
91Y8254     PC1515   1YR IOR 5x9x4hr      7987 AAX
                                          8036 AFX
                                          8036 ARX
 
91Y8258     PC1519   1YR IOR 5x9x4hr      7987 ABX
 
91Y8256     PC1517   1YR IOR 24x7x4hr     7987 AAX
                                          8036 AFX
                                          8036 ARX
 
91Y8260     PC1521   1YR IOR 24x7x4hr     7987 ABX
 
00A3548     PC1575   1YR IOR 5x9x4hr      9363
 
00A3549     PC1576   1YR IOR 24x7x4hr     9363
 
00A4724     PC1605   1YR IOR 5x9x4hr      3625 32Y
                                          3625 50Y
                                          3625 1TY
 
00A4729     PC1610   1YR IOR 24x7x4hr     3625 32Y
                                          3625 50Y
                                          3625 1TY
 
00A4728     PC1609   1YR IOR 5x9x4hr      7309 CF9
                                          7309 CR9
 
00A4725     PC1606   1YR IOR 24x7x4hr     7309 CF9
                                          7309 CR9
 
00A4785     PC1648   1YR IOR 24x7x4hr     7875
 
00A4780     PC1643   1YR IOR 5x9x4hr      7915
 
00A4781     PC1644   1YR IOR 24x7x4hr     7915
 
00X8635     PC1668   1YR IOR 24x7x4hr     8721
 
00X8637     PC1670   1YR IOR 24x7x4hr     8731
 
00X8639     PC1672   1YR IOR 24x7x4hr     8737
 
46Y1391     PC1753   1YR IOR 5x9x4hr      7158
 
46Y1392     PC1754   1YR IOR 24x7x4hr     7158
 
46Y1395     PC1757   1YR IOR 5x9x4hr      7160
 
46Y1396     PC1758   1YR IOR 24x7x4hr     7160
 
46Y1399     PC1761   1YR IOR 24x7x4hr     7906
                                          8038
 
46Y1401     PC1763   1YR IOR 5x9x4hr      8722
 
 
46Y1402     PC1764   1YR IOR 24x7x4hr     8722
 
46Y1405     PC1767   1YR IOR 5x9x4hr      7914
 
46Y1406     PC1768   1YR IOR 24x7x4hr     7914
 
46Y1906     PC1836   1YR IOR 9x5x4hr      7382
 
46Y1907     PC1837   1YR IOR 24x7x4hr     7382
 
46Y1910     PC1840   1YR IOR 24x7x4hr     7917

Two-year offerings

ServicePac                                 Eligible
part                 ServicePac           machine
number       ID      description          type Model
 
10N3980     PC583    2yr IOR 7x24x4hr     8864
                                          8877
                                          6630 013
 
10N3981     PC584    2yr IOR 7x24x4hr     7233
                                          7145
                                          0446 017
                                          7143
 
10N3982     PC585    2YR IOR 7x24x4hr     8872
                                          8874
                                          7141
                                          8879
                                          8852
                                          7163
 
10N3983     PC586    2YR IOR 7x24x4hr     7309 G52
                                          7309 52F
 
10N3984     PC587    2YR IOR 7x24x4hr     7977
                                          5396
 
10N3985     PC588    2YR IOR 7x24x4hr     4362
                                          4363
                                          7973
                                          7974
                                          7975
                                          7976
                                          7978
                                          7981
                                          7984
                                          7992
                                          8853
                                          7995
                                          7940
                                          7941
                                          4251
                                          4252
                                          7327
                                          7328
                                          6630 0101
                                          6630 E101
 
10N3986     PC589    2YR IOR 7x24x4hr     7972
                                          7979
                                          7985
                                          4192
                                          4193
                                          7901
                                          7902
                                          7946
                                          7836
                                          7837
                                          7379
                                          7872
                                          7944
                                          9362
                                          7873
 
10N3987     PC590    2YR IOR 7x24x4hr     8485
                                          8849
                                          8490
                                          8491
                                          8486
                                          4347
                                          7971
                                          4364
                                          4365
                                          7996
                                          8014
                                          8028
                                          1735
                                          1754 A2X
                                          2582
 
10N3988     PC591    2YR IOR 7x24x4hr     8866
                                          7948
                                          7947
                                          9956
                                          7945
                                          9307
                                          0446 0131
                                          0446 E131
 
10N3989     PC592    2YR IOR 7x24x4hr     3020
                                          7943
                                          9360
                                          1754 D2X
 
10N3990     PC593    2YR IOR 7x24x4hr     7969
                                          8844
                                          4190
                                          4194
                                          4367
                                          4368
                                          7870
                                          7871
                                          1754 D1X
 
10N3991     PC594    2YR IOR 7x24x4hr     N/A
 
10N3992     PC595    2YR IOR 7x24x4hr     8865
 
10N3993     PC596    2YR IOR 7x24x4hr     8878
                                          8765
 
68Y5598     PC1147   2YR IOR 7x24x4hr     7839
                                          7380
                                          0563 012
                                          7309 CFC
                                          7309 CD8
                                          7383
 
84Y1637     PC1151   2YR IOR 7x24x4hr     N/A
 
91Y5359     PC1226   2YR IOR 7x24x4hr     7377
                                          9361
 
91Y5363     PC1230   2YR IOR 7x24x4hr     7164
 
91Y5367     PC1234   2YR IOR 7x24x4hr     42532
 
91Y6046     PC1358   2YR IOR 7x24x4hr     1754 A1X
                                          2583
 
10N3995     PC598    2YR IOR 5x9x4hr      8864
                                          8877
                                          6630 013
 
10N3997     PC600    2YR IOR 5x9x4hr      8872
                                          8874
                                          8879
                                          7141
                                          7163
 
10N3998     PC601    2YR IOR 5x9x4hr      7309 G52
                                          7309 52F
 
10N3999     PC602    2YR IOR 5x9x4hr      7977
                                          4192
                                          4193
                                          7836
                                          7837
                                          7379
                                          9361
 
13P0943     PC603    2YR IOR 5x9x4hr      4362
                                          4363
                                          7973
                                          7974
                                          7975
                                          7976
                                          7978
                                          7981
                                          7984
                                          7992
                                          8853
                                          7995
                                          7940
                                          7941
                                          4251
                                          4252
                                          7327
                                          7328
                                          6630 010
                                          6630 E10
 
13P0944     PC604    2YR IOR 5x9x4hr      7972
                                          7979
                                          7985
                                          7946
                                          7944
                                          9362
 
13P0945     PC605    2YR IOR 5x9x4hr      8485
                                          8849
                                          8491
                                          8490
                                          8486
                                          4347
                                          7971
                                          4364
                                          4365
                                          7996
                                          8014
                                          8028
                                          1735
                                          1754 A2X
                                          2582
 
13P0946     PC606    2YR IOR 5x9x4hr      8866
                                          7948
                                          7947
                                          9956
                                          7945
                                          9307
                                          0446 0131
                                          5396
                                          0446 E131
 
13P0947     PC607    2YR IOR 7x24x4hr     7943
                                          1754 D2X
 
13P0948     PC608    2YR IOR 5x9x4hr      7969
                                          8844
                                          4190
                                          4194
                                          4367
                                          4368
                                          1754 D1X
 
13P0949     PC609    2YR IOR 5x9x4hr      N/A
 
13P0950     PC610    2YR IOR 5x9x4hr      8865
                                          9360
 
13P0951     PC611    2YR IOR 5x9x4hr      8878
                                          8765
 
10N3996     PC599    2YR IOR 5x9x4hr      7233
                                          7145
                                          0446 017
                                          7143
 
68Y5599     PC1148   2YR IOR 5x9x4hr      7839
                                          7380
                                          0563 012
                                          7309 CFC
                                          7309 CD8
                                          7383
 
91Y5360     PC1227   2YR IOR 5x9x4hr      7377
 
91Y5364     PC1231   2YR IOR 5x9x4hr      7164
 
91Y5368     PC1235   2YR IOR 5x9x4hr      42532
 
84Y1636     PC1152   2YR IOR 5x9x4hr      N/A
 
56Y6333     PC1010   2YR IOR 7x24x4hr     8886
 
56Y6327     PC1012   2YR IOR 7x24x4hr     8740
                                          8750
 
91Y3940     PC1193   2YR IOR 5x9x4hr      7148
                                          7147
 
91Y3939     PC1192   2YR IOR 7x24x4hr     7148
                                          7147
 
91Y3936     PC1189   2YR IOR 5x9x4hr      7376
                                          6630 011
                                          6630 012
 
91Y3935     PC1188   2YR IOR 7x24x4hr     7376
                                          6630 011
                                          6630 012
 
91Y6045     PC1357   2YR IOR 5x9x4hr      1754 A1X
                                          2583
 
91Y7875     PC1495   2YR IOR 5x9x4hr      0719 410
                                          0719 420
 
  
91Y7879     PC1499   2YR IOR 5x9x4hr      7309 G64
                                          7309 64F
 
91Y7883     PC1503   2YR IOR 5x9x4hr      7309 BF9
                                          7309 BD5
                                          7309 BR6
                                          7309 BF7
 
91Y7876     PC1496   2YR IOR 24x7x4hr     0719 410
                                          0719 420
 
91Y7880     PC1500   2YR IOR 24x7x4hr     7309 G64
                                          7309 64F
 
91Y7884     PC1504   2YR IOR 24x7x4hr     7309 BF9
                                          7309 BD5
                                          7309 BR6
                                          7309 BF7
 
91Y8255     PC1516   2YR IOR 5x9x4hr      7987 AAX
                                          8036 AFX
                                          8036 ARX
 
91Y8259     PC1520   2YR IOR 5x9x4hr      7987 ABX
 
91Y8257     PC1518   2YR IOR 24x7x4hr     7987 AAX
                                          8036 AFX
                                          8036 ARX
 
91Y8261     PC1522   2YR IOR 24x7x4hr     7987 ABX
 
00A3550     PC1577   2YR IOR 5x9x4hr      9363
 
00A3551     PC1578   2YR IOR 24x7x4hr     9363
 
00A4726     PC1607   2YR IOR 5x9x4hr      3625 32Y
                                          3625 50Y
                                          3625 1TY
 
00A4727     PC1608   2YR IOR 24x7x4hr     3625 32Y
                                          3625 50Y
                                          3625 1TY
 
00A4730     PC1611   2YR IOR 5x9x4hr      7309 CF9
                                          7309 CR9
 
00A4731     PC1612   2YR IOR 24x7x4hr     7309 CF9
                                          7309 CR9
 
00A4787     PC1650   2YR IOR 24x7x4hr     7875
 
00A4782     PC1645   2YR IOR 5x9x4hr      7915
 
00A4783     PC1646   2YR IOR 24x7x4hr     7915
 
00X8636     PC1669   2YR IOR 24x7x4hr     8721
 
00X8638     PC1671   2YR IOR 24x7x4hr     8731
 
00X8640     PC1673   2YR IOR 24x7x4hr     8737
 
46Y1393     PC1755   2YR IOR 9x5x4hr      7158
 
46Y1394     PC1756   2YR IOR 24x7x4hr     7158
 
46Y1397     PC1759   2YR IOR 9x5x4hr      7160
 
46Y1398     PC1760   2YR IOR 24x7x4hr     7160
 
46Y1400     PC1762   2YR IOR 24x7x4hr     7906
                                          8038
 
46Y1403     PC1765   2YR IOR 9x5x4hr      8722
 
46Y1404     PC1766   2YR IOR 24x7x4hr     8722
 
46Y1407     PC1769   2YR IOR 9x5x4hr      7914
 
46Y1408     PC1770   2YR IOR 24x7x4hr     7914
 
46Y1908     PC1838   2YR IOR 9x5x4hr      7382
 
46Y1909     PC1839   2YR IOR 24x7x4hr     7382
 
46Y1911     PC1841   2YR IOR 24x7x4hr     7917

The following System x Service offerings apply to United Kingdom only:

 
ServicePac                                 Eligible
part                 ServicePac           machine
number       ID      description          type Model
 
00A3621     PC1579   1YR IOR 5x9x4hr      0446 E13
                                          0446 013
 
00A3622     PC1580   1YR IOR 24x7x4hr     0446 E13
                                          0446 013
 
00A3623     PC1581   2YR IOR 5x9x4hr      0446 E13
                                          0446 013
 
00A3624     PC1592   2YR IOR 24x7x4hr     0446 E13
 
                                          0446 013
 
1 This machine type is not applicable for the United Kingdom in this part number. 
2 Applicable to Czech Republic, Bulgaria, Croatia, Hungary, Poland, Romania, Serbia, 
  Slovakia, Slovenia, Turkey, Ukraine, Morocco, Tunisia, Pakistan, and Egypt only.
IntelliStation

IntelliStation Service offerings apply to all announced countries except Russia, Nigeria, Kenya, Angola, Tanzania, Botswana, Mozambique, Egypt, Pakistan, Serbia, Ukraine, Morocco, and Tunisia.

One-year offerings

ServicePac                                 Eligible
part                 ServicePac           machine
number       ID      description          type Model
 
41C5746     PC430    1YR IOR 5x9 NBD      6218
                                          9229
 
41C5747     PC431    1YR IOR 5x9 NBD      6227
                                          9228
 
41C5748     PC432    1YR IOR 5x9 NBD      6217

Two-year offerings

ServicePac                                 Eligible
part                 ServicePac           machine
number       ID      description          type Model
 
13P0953     PC613    2YR IOR 5x9 NBD      6218
                                          9229
 
13P0954     PC614    2YR IOR 5x9 NBD      6227
                                          9228

The following two part numbers will be withdrawn from the portfolio effective January 31, 2012:

ServicePac                                 Eligible
part                 ServicePac           machine
number       ID      description          type Model
 
40M7582     PC424    1YR IOR 5x9x4hr      8855
40M7570     PC412    1YR IOR 7x24x4hr     8855

The following service offerings apply to Russia, Nigeria, Kenya, Angola, Tanzania, Botswana, and Mozambique only:

System x

One-year offerings

ServicePac                                 Eligible
part                 ServicePac           Machine
number       ID      description          type Model
 
65Y5106     PC1042   1YR IOR 9x5 NBD      8485
                                          8849
                                          8490
                                          8491
                                          4364
                                          4365
                                          1754 A1X
                                          2582
                                          2583
 
65Y5108     PC1044   1YR IOR 9x5 NBD      4347
                                          8486
                                          7996
                                          7971
                                          1735
                                          1754 A2X
 
65Y5110     PC1046   1YR IOR 9x5 NBD      8837
                                          4363
                                          4362
                                          7973
                                          7995
                                          8488
                                          4190
                                          4194
                                          4367
                                          4368
                                          7974
                                          7978
                                          8853
                                          8014
                                          8028
                                          8648
                                          7940
                                          7941
                                          8848
                                          7969
                                          4252
                                          6630 010
                                          6630 E10
                                          7906
                                          8038
 
65Y5112     PC1048   1YR IOR 9x5 NBD      8850
                                          7975
                                          7976
                                          7984
                                          4192
                                          7981
                                          7992
                                          4193
                                          8843
                                          8844
                                          4251
                                          4252
                                          7327
                                          7328
                                          1754 D1X
                                          9363
                                          7160
 
65Y5114     PC1050   1YR IOR 9x5 NBD      7972
                                          7985
                                          8847
                                          7979
                                          7901
                                          8842
                                          1733
                                          8678
                                          7946
                                          7870
                                          7836
                                          7837
                                          7379
                                          7871
                                          7872
                                          7944
                                          7377
                                          9361
                                          9362
                                          6630 011
                                          6630 012
                                          7873
                                          7158
                                          7382
 
65Y5116     PC1052   1YR IOR 9x5 NBD      8840
                                          7902
                                          8866
                                          7977
                                          3020
                                          7948
                                          8865
                                          7943
                                          7947
                                          9956
                                          7945
                                          7376
                                          9360
                                          1754 D2X
                                          5396
                                          3625 32Y
                                          3625 50Y
                                          3625 1TY
                                          7875
                                          8737
                                          7917
 
65Y5118     PC1054   1YR IOR 9x5 NBD      8863
                                          8841
                                          9308
                                          9307
                                          0446 013
                                          6630 013
                                          6630 E13
 
65Y5120     PC1056   1YR IOR 9x5 NBD      8864
                                          8877
                                          8677
                                          8731
 
65Y5122     PC1058   1YR IOR 9x5 NBD      8879
                                          8878
                                          8872
                                          7839
                                          7380
                                          0563 012
                                          7383
                                          7914
 
65Y5124     PC1060   1YR IOR 9x5 NBD      8874
                                          8765
                                          7163
                                          7141
                                          8852
                                          7148
                                          7164
                                          7147
                                          7309 CFC
                                          7309 CD8
                                          7915
 
65Y5126     PC1062   1YR IOR 9x5 NBD      7233
                                          7145
                                          0446 017
                                          7143
                                          7309 G52
                                          7309 52F
                                          7309 CF9
                                          7309 CR9
                                          8721
                                          8722
 
65Y5128     PC1064   1YR IOR 9x5 NBD      8886
 
65Y5191     PC1066   1YR IOR 9x5 NBD      8740
                                          8750
 
91Y7885     PC1505   1YR IOR 9x5 NBD      0719 410
                                          0719 420
                                          7309 BF9
                                          7309 BD5
                                          7309 BR6
                                          7309 BF7
 
91Y7887     PC1507   1YR IOR 9x5 NBD      7309 G64
                                          7309 64F
                                          8036 AFX
                                          8036 ARX
 
91Y8262     PC1523   1YR IOR 9x5 NBD      7987 AAX
 
91Y8264     PC1525   1YR IOR 9x5 NBD      7987 ABX
 

Two-year offerings

ServicePac                                 Eligible
part                 ServicePac           Machine
number       ID      description          type Model
 
65Y5107     PC1043   2YR IOR 9x5 NBD      8485
                                          8849
                                          8490
                                          8491
                                          4364
                                          4365
                                          1754 A1X
                                          2582
                                          2583
 
65Y5109     PC1045   2YR IOR 9x5 NBD      4347
                                          8486
                                          7996
                                          7971
                                          1735
                                          1754 A2X
 
65Y5111     PC1047   2YR IOR 9x5 NBD      4363
                                          4362
                                          7973
                                          7995
                                          4190
                                          4194
                                          4367
                                          4368
                                          7974
                                          7978
                                          8853
                                          8014
                                          8028
                                          7940
                                          7941
                                          7969
                                          4252
                                          6630 010
                                          6630 E10
                                          7906
                                          8038
 
65Y5113     PC1049   2YR IOR 9x5 NBD      7975
                                          7976
                                          7984
                                          4192
                                          7981
                                          7992
                                          4193
                                          8844
                                          4251
                                          4252
                                          7327
                                          7328
                                          1754 D1X
                                          9363
                                          7160
 
65Y5115     PC1051   2YR IOR 9x5 NBD      7972
                                          7985
                                          7979
                                          7901
                                          7946
                                          7870
                                          7836
                                          7837
                                          7379
                                          7871
                                          7872
                                          7944
                                          7377
                                          9361
                                          9362
                                          6630 011
                                          6630 012
                                          7873
                                          7158
                                          7382
 
65Y5117     PC1053   2YR IOR 9x5 NBD      7902
                                          8866
                                          7977
                                          3020
                                          7948
                                          8865
                                          7943
                                          7947
                                          9956
                                          7945
                                          7376
                                          9360
                                          1754 D2X
                                          5396
                                          3625 32Y
                                          3625 50Y
                                          3625 1TY
                                          7875
                                          8737
                                          7917
 
65Y5119     PC1055   2YR IOR 9x5 NBD      9307
                                          0446 013
                                          6630 013
                                          0446 E13
 
65Y5121     PC1057   2YR IOR 9x5 NBD      8864
                                          8877
                                          8731
 
65Y5123     PC1059   2YR IOR 9x5 NBD      8879
                                          8878
                                          8872
                                          7839
                                          7380
                                          0563 012
                                          7383
                                          7914
 
65Y5125     PC1061   2YR IOR 9x5 NBD      8874
                                          8765
                                          7163
                                          7141
                                          8852
                                          7148
                                          7164
                                          7147
                                          7309 CFC
                                          7309 CD8
                                          7915
 
65Y5127     PC1063   2YR IOR 9x5 NBD      7233
                                          7145
                                          0446 017
                                          7143
                                          7309 G52
                                          7309 52F
                                          7309 CF9
                                          7309 CR9
                                          8721
                                          8722
 
65Y5129     PC1065   2YR IOR 9x5 NBD      8886
 
65Y5192     PC1067   2YR IOR 9x5 NBD      8740
                                          8750
 
91Y7886     PC1506   2YR IOR 9x5 NBD      0719 410
                                          0719 420
                                          7309 BF9
                                          7309 BD5
                                          7309 BR6
                                          7309 BF7
 
91Y7888     PC1508   2YR IOR 9x5 NBD      7309 G64
                                          7309 64F
                                          8036 AFX
                                          8036 ARX
 
91Y8263     PC1524   2YR IOR 9x5 NBD      7987 AAX
 
91Y8265     PC1526   2YR IOR 9x5 NBD      7987 ABX
 

Note: The above list represents all models of the eligible machine types unless stated otherwise.

Maintenance service upgrade (MSU)

IBM Maintenance ServicePacs are designed to give you the continuity of IBM Maintenance and level of service and are applicable to the warranty period or maintenance contract. Maintenance Service can include single elements or combinations of:

  1. Extended hours of coverage
  2. Upgraded service delivery method (SDM)
  3. Higher level of response time objective
Terms and eligibility requirements

Service delivery method

IBM On-site Repair (IOR): Repair is performed at customer site. If the machine cannot be fixed with the help of IBM remote support, the repair activity is performed by an IBM representative at the customer's site.

The term screening refers to the initial remote problem determination (PD) or problem source identification (PSI) activity on a customer's service request that is performed by technical support personnel. Typically, this is the first technical activity performed after the service request has been entered into the call management system and the customer has been entitled. Call screening results in the creation of the initial action plan to resolve the service request.

IBM Courier Exchange (ICE): Machine exchange at customer site. If the warranty service is required, call IBM support. If the machine cannot be fixed with the help of IBM remote support, the defective machine is exchanged for a machine that is in good working order by an IBM-designated courier. The customer is responsible for disconnecting the defective machine and activating the replacement machine.

These ServicePac offerings do not cover the repair of damage to the machine caused by failure to provide a suitable environment as prescribed by IBM , accident, disaster, misuse, abuse, non-IBM modifications of the machine, attachment of non-IBM features, or by unauthorized service on the machine. IBM does not warrant the loss or corruption of data or programs.

The customer is responsible for the reconstruction of lost or corrupted programs.

Items classified as consumable supplies or accessories are not covered under this service offering.

To be eligible for service, you must follow the registration instructions on the registration email received upon purchase and must successfully register the ServicePac offering.

Hours of coverage

Limitations with respect to replacements or to parts for upgrades: Products classified as consumable supplies, such as peripheral devices and accessories, such as external displays, are not covered by this service.

Repair parts and replacement machines, which may be furnished on an exchange basis, may not be new but will be in good working order. All replaced parts and machines become the property of IBM . Some parts of IBM machines are designated as customer replaceable units (CRUs), enabling you to replace these parts.

CRU information and replacement instructions are shipped with the IBM machine. They are also available upon request. You may be given the option of installing a CRU yourself or may request IBM to install it as part of this service. You must return all defective CRUs to IBM in accordance with the return instructions issued with the replacement CRU. Certain machines require machine code or licensed internal code (LIC), such as microcode or system code, to correctly function. For such machines, you are responsible for downloading designated machine code and LIC updates from an IBM website or from other electronic media, and following the instructions that IBM provides.

For a full definition of IBM maintenance services, visit

http://www.ibm.com/services/europe/maintenance/operational-guides.html


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Prices
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For pricing information, contact your IBM representative or your IBM Business Partner.



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Announcement countries
Bottom rule

3 9x5 offerings announced only
4 Order and registration via Finland
5 Except overseas territories
6 UK mainland only
7 5x9x4 and 7x24x4 offerings available in Lagos only
8 5x9x4 and 7x24x4 offerings available in Nairobi only
Trademarks

IBM, ServicePac, System x and IntelliStation are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/