IBM ServicePac offer warranty and maintenance upgrades for IBM System x

IBM Europe, Middle East, and Africa Services Announcement ZS12-0096
September 4, 2012

Table of contents
Overview Overview Prices Prices
Planned availability date Planned availability date Announcement countries Announcement countries
Description Description


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At a glance
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IBM® System x® ServicePac® portfolio is updated to include new machine types 7382 and 7917 into the existing committed parts offering.



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Overview
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IBM ServicePac products offer a range of hardware maintenance or maintenance upgrade coverage in an electronic format. ServicePacs are available through the same IBM Business Partners who sell the related IBM hardware. With these ServicePacs, you get an upgrade solution at the same time you purchase the IBM machine. The number of unique ServicePacs is kept to a minimum and each part number supports a range of machine types.

To select the correct ServicePac for a particular machine type, a selection guide is available with a complete list of machine types for cross-reference. Alternatively, additional ServicePac information and prices can be found at

http://www-01.ibm.com/sales/gss/spst/servicepac/extProductSelectorWWW.do

ServicePacs can be ordered by part number through SAP in the same way other IBM products are ordered. The simple registration process ensures fast and efficient coverage. To be eligible for service, a ServicePac must be purchased within 30 days of the purchase of the machine type to which it applies. A ServicePac must be registered within 15 days of purchase by completing the ServicePac online registration at

http://www.ibm.com/servicepac


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Planned availability date
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September 4, 2012



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Description
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Latest update: IBM System x ServicePac portfolio is updated to include new machine types 7382 and 7917 into the existing committed parts offering.

System x ServicePac - Warranty and Maintenance Upgrades


Note: There are no 24x7 offerings available in Cyprus with the exception of 00A4732, 00X8553, 00X8555, 00X8558, 00X8554, 00X8556, 00X8559, 00X8557, 00X8560, 46Y0657, 46Y0659, 46Y0661, 46Y0663, 46Y0665, and 46Y0667.
ServicePac                                          Eligible
part               Base         ServicePac         Machine
number       ID    warranty     description        type Model
 
61P7613     PC139  3YR IOR NBD  3YR IOR 24x7x4hr   8677
38R3486     PC285  1YR IOL NBD  3YR IOR 9x5 NBD    7973
                   1YR IOL NBD                     7975
                   1YR IOL NBD                     9234
38R3487     PC286  1YR IOL NBD  3YR IOR 9x5x4hr    7973
                   1YR IOL NBD                     7975
                   1YR IOL NBD                     9234
38R3488     PC287  1YR IOL NBD  3YR IOR 24x7x4hr   7973
                   1YR IOL NBD                     7975
                   1YR IOL NBD                     9234
38R3490     PC289  1YR IOL NBD  4YR IOR 9x5x4hr    7973
                   1YR IOL NBD                     7975
                   1YR IOL NBD                     9234
38R3491     PC290  1YR IOL NBD  4YR IOR 24x7x4hr   7973
                   1YR IOL NBD                     7975
                   1YR IOL NBD                     9234
38R3493     PC292  1YR IOL NBD  5YR IOR 9x5x4hr    7973
                   1YR IOL NBD                     7975
                   1YR IOL NBD                     9234
38R3494     PC293  1YR IOL NBD  5YR IOR 24x7x4hr   7973
                   1YR IOL NBD                     7975
                   1YR IOL NBD                     9234
38R3462     PC300  3YR IOL NBD  3YR IOR 9x5x4hr    1754  D2X
                   3YR IOR NBD                     7943
38R3463     PC301  3YR IOL NBD  3YR IOR 24x7x4hr   1754  D2X
                   3YR IOR NBD                     7943
                   3YR IOL NBD                     9360
38R3464     PC302  3YR IOL NBD  4YR IOR 9x5x4hr    1754  D2X
                   3YR IOR NBD                     7914
                   3YR IOL NBD                     7943
                   3YR IOL NBD                     9360
38R3465     PC303  3YR IOR NBD  4YR IOR 24x7x4hr   7943
38R3466     PC304  3YR IOR NBD  5YR IOR 9x5x4hr    7943
38R3467     PC305  3YR IOL NBD  5YR IOR 24x7x4hr   1754  D2X
                   3YR IOR NBD                     7943
                   3YR IOL NBD                     9360
40M6875     PC394  3YR IOL NBD  3YR IOR 9x5x4hr    0446  017
                   3YR IOL NBD                     8863
                   3YR IOL NBD                     8864
                   3YR IOL NBD                     8865
                   3YR IOL NBD                     8866
                   3YR IOL NBD                     8872
                   3YR IOL NBD                     8874
                   3YR IOL NBD                     8877
                   3YR IOL NBD                     8878
                   3YR IOL NBD                     8879
40M6876     PC395  3YR IOL NBD  3YR IOR 24x7x4hr   8863
                   3YR IOL NBD                     8864
                   3YR IOL NBD                     8865
                   3YR IOL NBD                     8866
                   3YR IOL NBD                     8872
                   3YR IOL NBD                     8874
                   3YR IOL NBD                     8877
                   3YR IOL NBD                     8878
                   3YR IOL NBD                     8879
  
40M6877     PC396  3YR IOL NBD  4YR IOR 9x5x4hr    8863
                   3YR IOL NBD                     8864
                   3YR IOL NBD                     8865
                   3YR IOL NBD                     8866
                   3YR IOL NBD                     8872
                   3YR IOL NBD                     8874
                   3YR IOL NBD                     8877
                   3YR IOL NBD                     8878
                   3YR IOL NBD                     8879
40M6878     PC397  3YR IOL NBD  4YR IOR 24x7x4hr   8863
                   3YR IOL NBD                     8864
                   3YR IOL NBD                     8865
                   3YR IOL NBD                     8866
                   3YR IOL NBD                     8872
                   3YR IOL NBD                     8874
                   3YR IOL NBD                     8877
                   3YR IOL NBD                     8878
                   3YR IOL NBD                     8879
40M6879     PC398  3YR IOL NBD  5YR IOR 9x5x4hr    8863
                   3YR IOL NBD                     8864
                   3YR IOL NBD                     8865
                   3YR IOL NBD                     8866
                   3YR IOL NBD                     8872
                   3YR IOL NBD                     8874
                   3YR IOL NBD                     8877
                   3YR IOL NBD                     8878
                   3YR IOL NBD                     8879
40M6880     PC399  3YR IOL NBD  5YR IOR 24x7x4hr   8863
                   3YR IOL NBD                     8864
                   3YR IOL NBD                     8865
                   3YR IOL NBD                     8866
                   3YR IOL NBD                     8872
                   3YR IOL NBD                     8874
40M6919     PC400  3YR IOL NBD  3YR IOR 9x5x4hr    7376
                   3YR IOL NBD                     7377
                   3YR IOL NBD                     7974
                   3YR IOL NBD                     7976
40M6920     PC401  3YR IOL NBD  3YR IOR 24x7x4hr   1754  D1X
                   1YR IOL NBD                     2582
                   3YR IOL NBD                     7974
                   3YR IOL NBD                     7976
40M6921     PC402  3YR IOL NBD  4YR IOR 9x5x4hr    7974
                   3YR IOL NBD                     7976
                   3YR IOL NBD                     9363
40M6922     PC403  3YR IOL NBD  4YR IOR 24x7x4hr   7974
                   3YR IOL NBD                     7976
                   3YR IOL NBD                     9363
40M6923     PC404  3YR IOL NBD  5YR IOR 9x5x4hr    6630  012
                   3YR IOL NBD                     7974
                   3YR IOL NBD                     7976
                   3YR IOL NBD                     9363
40M6924     PC405  3YR IOL NBD  5YR IOR 24x7x4hr   6630  011
                   3YR IOL NBD                     7974
                   3YR IOL NBD                     7976
10N3281     PC534  3YR IOR NBD  3YR IOR 9x5x4hr    1735
                   3YR IOL NBD                     1754  A2X
10N3282     PC535  3YR IOR NBD  3YR IOR 24x7x4hr   1735
10N3283     PC536  3YR IOR NBD  4YR IOR 9x5x4hr    1735
10N3284     PC537  3YR IOR NBD  4YR IOR 24x7x4hr   1735
10N3285     PC538  3YR IOR NBD  5YR IOR 9x5x4hr    1735
10N3286     PC539  3YR IOR NBD  5YR IOR 24x7x4hr   1735
42V0923     PC615  3YR IOL NBD  3YR IOR 24x7x4hr   0563  012
                   3YR IOL NBD                     6630  013
                   3YR IOL NBD                     7147
                   3YR IOL NBD                     7148
                   3YR IOL NBD                     7309  CD8
                   3YR IOL NBD                     7309  CFC
                   3YR IOL NBD                     8852
12X6604     PC628  3YR IOL NBD  3YR IOR 9x5x4hr    7914
                   3YR IOL NBD                     7979
12X6605     PC629  3YR IOL NBD  3YR IOR 24x7x4hr   7979
12X6606     PC630  3YR IOL NBD  4YR IOR 9x5x4hr    7979
12X6607     PC631  3YR IOL NBD  4YR IOR 24x7x4hr   7979
12X6608     PC632  3YR IOL NBD  5YR IOR 9x5x4hr    7979
12X6609     PC633  3YR IOL NBD  5YR IOR 24x7x4hr   7979
12X6610     PC634  3YR IOL NBD  3YR IOR 9x5x4hr    7978
12X6611     PC635  3YR IOL NBD  3YR IOR 24x7x4hr   6630  011
                   3YR IOL NBD                     7376
                   3YR IOL NBD                     7377
                   3YR IOL NBD                     7872
                   3YR IOL NBD                     7873
                   3YR IOL NBD                     7978
                   3YR IOL NBD                     9361
12X6612     PC636  3YR IOL NBD  4YR IOR 9x5x4hr    7872
                   3YR IOL NBD                     7873
                   3YR IOL NBD                     7978
                   3YR IOL NBD                     9362
12X6613     PC637  3YR IOL NBD  4YR IOR 24x7x4hr   7978
12X6614     PC638  3YR IOL NBD  5YR IOR 9x5x4hr    6630  011
                   3YR IOL NBD                     7978
12X6615     PC639  3YR IOL NBD  5YR IOR 24x7x4hr   0446  013
                   3YR IOL NBD                     0446  E13
                   3YR IOL NBD                     5396
                   3YR IOL NBD                     7978
                   3YR IOL NBD                     9362
12X6679     PC640  3YR IOL NBD  3YR IOR 9x5x4hr    0563  012
                   3YR IOL NBD                     6630  013
                   3YR IOL NBD                     7309  CD8
                   3YR IOL NBD                     7309  CFC
                   3YR IOL NBD                     7383
                   3YR IOL NBD                     7977
12X6680     PC641  3YR IOL NBD  3YR IOR 24x7x4hr   7914
                   3YR IOL NBD                     7977
12X6681     PC642  3YR IOL NBD  4YR IOR 9x5x4hr    7977
12X6682     PC643  3YR IOL NBD  4YR IOR 24x7x4hr   7977
                   3YR IOL NBD                     9360
12X6683     PC644  3YR IOL NBD  5YR IOR 9x5x4hr    1754  D2X
                   3YR IOL NBD                     7914
                   3YR IOL NBD                     7977
                   3YR IOL NBD                     9360
12X6684     PC645  3YR IOL NBD  5YR IOR 24x7x4hr   7977
12X6881     PC650  3YR IOL NBD  3YR IOR 9x5x4hr    7971
                   3YR IOL NBD                     7981
                   3YR IOL NBD                     8843
                   3YR IOL NBD                     8853
12X6882     PC651  3YR IOL NBD  3YR IOR 24x7x4hr   7971
                   3YR IOL NBD                     7981
                   3YR IOL NBD                     8843
                   3YR IOL NBD                     8853
12X6883     PC652  3YR IOL NBD  4YR IOR 9x5x4hr    7971
                   3YR IOL NBD                     7981
                   3YR IOL NBD                     8843
                   3YR IOL NBD                     8853
12X6884     PC653  3YR IOL NBD  4YR IOR 24x7x4hr   7971
                   3YR IOL NBD                     7981
                   3YR IOL NBD                     8843
                   3YR IOL NBD                     8853
12X6885     PC654  3YR IOL NBD  5YR IOR 9x5x4hr    7971
                   3YR IOL NBD                     7981
                   3YR IOL NBD                     8843
                   3YR IOL NBD                     8853
12X6886     PC655  3YR IOL NBD  5YR IOR 24x7x4hr   7971
                   3YR IOL NBD                     7981
                   3YR IOL NBD                     8843
                   3YR IOL NBD                     8853
43X3719     PC686  1YR IOL NBD  3YR IOR 9x5 NBD    42531
                   1YR IOL NBD                     7940
                   1YR IOL NBD                     7948
                   1YR IOL NBD                     7984
43X3720     PC687  1YR IOL NBD  3YR IOR 9x5x4hr    7940
                   1YR IOL NBD                     7948
                   1YR IOL NBD                     7984
43X3721     PC688  1YR IOL NBD  3YR IOR 24x7x4hr   7940
                   1YR IOL NBD                     7948
                   1YR IOL NBD                     7984
  
43X3723     PC690  1YR IOL NBD  4YR IOR 9x5x4hr    7940
                   1YR IOL NBD                     7948
                   1YR IOL NBD                     7984
43X3724     PC691  1YR IOL NBD  4YR IOR 24x7x4hr   7940
                   1YR IOL NBD                     7948
                   1YR IOL NBD                     7984
43X3726     PC693  1YR IOL NBD  5YR IOR 9x5x4hr    7940
                   1YR IOL NBD                     7948
                   1YR IOL NBD                     7984
43X3727     PC694  1YR IOL NBD  5YR IOR 24x7x4hr   7940
                   1YR IOL NBD                     7948
                   1YR IOL NBD                     7984
                   3YR IOL NBD                     9363
43X3850     PC711  1YR IOL NBD  3YR IOR 9x5 NBD    4362
                   1YR IOL NBD                     4367
                   1YR IOL NBD                     7327
43X3851     PC712  1YR IOL NBD  3YR IOR 9x5x4hr    4362
                   1YR IOL NBD                     4367
                   1YR IOL NBD                     7327
43X3852     PC713  1YR IOL NBD  3YR IOR 24x7x4hr   4362
                   1YR IOL NBD                     4367
                   1YR IOL NBD                     7327
43X3854     PC715  1YR IOL NBD  4YR IOR 9x5x4hr    4362
                   1YR IOL NBD                     4367
                   1YR IOL NBD                     7327
43X3855     PC716  1YR IOL NBD  4YR IOR 24x7x4hr   4362
                   1YR IOL NBD                     4367
                   3YR IOL NBD                     6630  012
                   1YR IOL NBD                     7327
43X3857     PC718  1YR IOL NBD  5YR IOR 9x5x4hr    4362
                   1YR IOL NBD                     4367
                   1YR IOL NBD                     7327
43X3858     PC719  1YR IOL NBD  5YR IOR 24x7x4hr   4362
                   1YR IOL NBD                     4367
                   3YR IOL NBD                     6630  012
                   1YR IOL NBD                     7327
43X3859     PC720  3YR IOL NBD  3YR IOR 9x5x4hr    4363
                   3YR IOL NBD                     4368
                   3YR IOL NBD                     6630  010
                   3YR IOL NBD                     6630  E10
                   3YR IOL NBD                     7328
43X3860     PC721  3YR IOL NBD  3YR IOR 24x7x4hr   4363
                   3YR IOL NBD                     4368
                   3YR IOL NBD                     7328
43X3861     PC722  1YR IOL NBD  4YR IOR 9x5x4hr    2582
                   3YR IOL NBD                     4363
                   3YR IOL NBD                     4368
                   3YR IOL NBD                     7328
43X3862     PC723  3YR IOL NBD  4YR IOR 24x7x4hr   1754  D1X
                   3YR IOL NBD                     4363
                   3YR IOL NBD                     4368
                   3YR IOL NBD                     7328
43X3863     PC724  3YR IOL NBD  5YR IOR 9x5x4hr    1754  D1X
                   3YR IOL NBD                     4363
                   3YR IOL NBD                     4368
                   3YR IOL NBD                     7328
43X3864     PC725  3YR IOL NBD  5YR IOR 24x7x4hr   1754  D1X
                   3YR IOL NBD                     4363
                   3YR IOL NBD                     4368
                   3YR IOL NBD                     7328
44J8025     PC739  3YR IOL NBD  3YR IOR 9x5x4hr    1754  D1X
                   3YR IOL NBD                     7995
44J8026     PC740  3YR IOL NBD  3YR IOR 24x7x4hr   7995
44J8027     PC741  3YR IOL NBD  4YR IOR 9x5x4hr    7995
44J8028     PC742  3YR IOL NBD  4YR IOR 24x7x4hr   7995
44J8029     PC743  3YR IOL NBD  5YR IOR 9x5x4hr    7995
44J8030     PC744  3YR IOL NBD  5YR IOR 24x7x4hr   7995
44J8651     PC778  3YR IOR NBD  3YR IOR 9x5x4hr    8740
                   3YR IOL NBD                     8750
44T6174     PC782  1YR IOL NBD  3YR IOR 9x5 NBD    7996
                   1YR IOL NBD                     8014
44T6175     PC783  1YR IOR NBD  3YR IOR 9x5x4hr    7996
                   1YR IOR NBD                     8014
44T6176     PC784  1YR IOR NBD  3YR IOR 24x7x4hr   7996
                   1YR IOR NBD                     8014
44T6178     PC786  1YR IOR NBD  4YR IOR 9x5x4hr    7996
                   1YR IOR NBD                     8014
44T6179     PC787  1YR IOR NBD  4YR IOR 24x7x4hr   7996
                   1YR IOR NBD                     8014
44T6181     PC789  1YR IOR NBD  5YR IOR 9x5x4hr    7996
                   1YR IOR NBD                     8014
44T6182     PC790  1YR IOR NBD  5YR IOR 24x7x4hr   7996
                   1YR IOR NBD                     8014
46D3473     PC791  3YR IOL NBD  3YR IOR 9x5x4hr    0446  013
                   3YR IOL NBD                     0446  E13
                   3YR IOL NBD                     5396
                   3YR IOL NBD                     8765
                   3YR IOL NBD                     9362
46D3474     PC792  3YR IOL NBD  3YR IOR 24x7x4hr   8765
46D3475     PC793  3YR IOL NBD  4YR IOR 9x5x4hr    8765
46D3476     PC794  3YR IOL NBD  4YR IOR 24x7x4hr   8765
46D3477     PC795  3YR IOL NBD  5YR IOR 9x5x4hr    0446  013
                   3YR IOL NBD                     0446  E13
                   3YR IOL NBD                     5396
                   3YR IOL NBD                     8765
46D3478     PC796  3YR IOL NBD  5YR IOR 24x7x4hr   8765
46D4062     PC811  3YR IOR NBD  3YR IOR 24x7x4hr   8886
46D4063     PC812  3YR IOL NBD  3YR IOR 9x5x4hr    7141
46D4064     PC813  3YR IOL NBD  3YR IOR 24x7x4hr   7141
46D4065     PC814  3YR IOL NBD  4YR IOR 9x5x4hr    7141
46D4066     PC815  3YR IOL NBD  4YR IOR 24x7x4hr   7141
46D4067     PC816  3YR IOL NBD  5YR IOR 9x5x4hr    7141
46D4068     PC817  3YR IOL NBD  5YR IOR 24x7x4hr   7141
51J8859     PC844  3YR IOL NBD  3YR IOR 9x5x4hr    4193
                   3YR IOL NBD                     7941
51J8860     PC845  3YR IOL NBD  3YR IOR 24x7x4hr   1754  A2X
                   3YR IOL NBD                     4193
                   3YR IOL NBD                     7941
51J8861     PC846  3YR IOL NBD  4YR IOR 9x5x4hr    4193
                   3YR IOL NBD                     6630  010
                   3YR IOL NBD                     6630  E10
                   3YR IOL NBD                     7941
51J8862     PC847  1YR IOL NBD  4YR IOR 24x7x4hr   2582
                   3YR IOL NBD                     4193
                   3YR IOL NBD                     6630  010
                   3YR IOL NBD                     6630  E10
                   3YR IOL NBD                     7941
51J8863     PC848  1YR IOL NBD  5YR IOR 9x5x4hr    2582
                   3YR IOL NBD                     4193
                   3YR IOL NBD                     6630  010
                   3YR IOL NBD                     6630  E10
                   3YR IOL NBD                     7941
51J8864     PC849  1YR IOL NBD  5YR IOR 24x7x4hr   2582
                   3YR IOL NBD                     4193
                   3YR IOL NBD                     6630  010
                   3YR IOL NBD                     6630  E10
                   3YR IOL NBD                     7941
51J8865     PC850  1YR IOL NBD  3YR IOR 9x5 NBD    4190
                   1YR IOL NBD                     4192
                   1YR IOL NBD                     4251
                   1YR IOL NBD                     4364
51J8866     PC851  1YR IOL NBD  3YR IOR 9x5x4hr    4190
                   1YR IOL NBD                     4192
                   1YR IOL NBD                     4251
                   1YR IOL NBD                     4364
                   1YR IOL NBD                     42531
51J8867     PC852  1YR IOL NBD  3YR IOR 24x7x4hr   4190
                   1YR IOL NBD                     4192
                   1YR IOL NBD                     4251
                   1YR IOL NBD                     4364
                   1YR IOL NBD                     42531
                   3YR IOL NBD                     6630  012
                   3YR IOL NBD                     9363
  
51J8869     PC854  1YR IOL NBD  4YR IOR 9x5x4hr    4190
                   1YR IOL NBD                     4192
                   1YR IOL NBD                     4251
                   1YR IOL NBD                     4364
                   1YR IOL NBD                     42531
51J8870     PC855  1YR IOL NBD  4YR IOR 24x7x4hr   4190
                   1YR IOL NBD                     4192
                   1YR IOL NBD                     4251
                   1YR IOL NBD                     4364
                   1YR IOL NBD                     42531
51J8872     PC857  1YR IOL NBD  5YR IOR 9x5x4hr    4190
                   1YR IOL NBD                     4192
                   1YR IOL NBD                     4251
                   1YR IOL NBD                     4364
51J8873     PC858  1YR IOL NBD  5YR IOR 24x7x4hr   4190
                   1YR IOR NBD                     4192
                   1YR IOL NBD                     4251
                   1YR IOL NBD                     4364
                   1YR IOL NBD                     42531
51J8874     PC859  3YR IOL NBD  3YR IOR 9x5x4hr    1754  A1X
                   3YR IOL NBD                     2583
                   3YR IOL NBD                     4194
                   3YR IOL NBD                     4252
                   3YR IOL NBD                     4365
51J8875     PC860  3YR IOL NBD  3YR IOR 24x7x4hr   1754  A1X
                   3YR IOL NBD                     2583
                   3YR IOL NBD                     4194
                   3YR IOL NBD                     4252
                   3YR IOL NBD                     4365
51J8876     PC861  3YR IOL NBD  4YR IOR 9x5x4hr    1754  A1X
                   3YR IOL NBD                     1754  A2X
                   3YR IOL NBD                     2583
                   3YR IOL NBD                     4194
                   3YR IOL NBD                     4252
                   3YR IOL NBD                     4365
51J8877     PC862  3YR IOL NBD  4YR IOR 24x7x4hr   1754  A1X
                   3YR IOL NBD                     1754  A2X
                   3YR IOL NBD                     2583
                   3YR IOL NBD                     4194
                   3YR IOL NBD                     4252
                   3YR IOL NBD                     4365
51J8878     PC863  3YR IOL NBD  5YR IOR 9x5x4hr    1754  A1X
                   3YR IOL NBD                     1754  A2X
                   3YR IOL NBD                     2583
                   3YR IOL NBD                     4194
                   3YR IOL NBD                     4252
                   3YR IOL NBD                     4365
51J8879     PC864  3YR IOL NBD  5YR IOR 24x7x4hr   1754  A1X
                   3YR IOL NBD                     1754  A2X
                   3YR IOL NBD                     2583
                   3YR IOL NBD                     4194
                   3YR IOL NBD                     4252
                   3YR IOL NBD                     4365
51J8898     PC892  3YR IOL NBD  3YR IOR 9x5x4hr    8028
51J8899     PC893  3YR IOL NBD  3YR IOR 24x7x4hr   6630  010
                   3YR IOL NBD  3YR IOR 24x7x4hr   6630  E10
                   3YR IOL NBD                     8028
51J8900     PC894  3YR IOL NBD  4YR IOR 9x5x4hr    1754  D1X
                   3YR IOL NBD                     8028
51J8901     PC895  3YR IOL NBD  4YR IOR 24x7x4hr   8028
51J8902     PC896  3YR IOL NBD  5YR IOR 9x5x4hr    8028
51J8903     PC897  3YR IOL NBD  5YR IOR 24x7x4hr   8028
51J8904     PC908  3YR IOL NBD  3YR IOR 9x5x4hr    7163
                   3YR IOL NBD                     7164
51J8905     PC909  3YR IOL NBD  3YR IOR 24x7x4hr   7163
                   3YR IOL NBD                     7164
51J8906     PC910  3YR IOL NBD  4YR IOR 9x5x4hr    7163
                   3YR IOL NBD                     7164
51J8907     PC911  3YR IOL NBD  4YR IOR 24x7x4hr   7163
                   3YR IOL NBD                     7164
51J8908     PC912  3YR IOL NBD  5YR IOR 9x5x4hr    7163
                   3YR IOL NBD                     7164
51J8909     PC913  3YR IOL NBD  5YR IOR 24x7x4hr   7163
                   3YR IOL NBD                     7164
51J8833     PC928  3YR IOL NBD  3YR IOR 9x5x4hr    6630  011
                   3YR IOL NBD                     7902
                   3YR IOL NBD                     7972
                   3YR IOL NBD                     9361
51J8834     PC929  3YR IOL NBD  3YR IOR 24x7x4hr   7902
                   3YR IOL NBD                     7972
51J8835     PC930  3YR IOL NBD  4YR IOR 9x5x4hr    0446  013
                   3YR IOL NBD                     0446  E13
                   3YR IOL NBD                     5396
                   3YR IOL NBD                     7902
                   3YR IOL NBD                     7972
51J8836     PC931  3YR IOL NBD  4YR IOR 24x7x4hr   1754  D2X
                   3YR IOL NBD                     7902
                   3YR IOL NBD                     7972
51J8837     PC932  3YR IOL NBD  5YR IOR 9x5x4hr    7902
                   3YR IOL NBD                     7972
                   3YR IOL NBD                     9362
51J8838     PC933  3YR IOL NBD  5YR IOR 24x7x4hr   7902
                   3YR IOL NBD                     7972
54Y4716     PC937  3YR IOL NBD  3YR IOR 9x5x4hr    7872
                   3YR IOR NBD                     7873
54Y4722     PC943  3YR IOL NBD  3YR IOR 9x5x4hr    7143
                   3YR IOL NBD                     7145
                   3YR IOL NBD                     7233
54Y4723     PC944  3YR IOL NBD  3YR IOR 24x7x4hr   0446  017
                   3YR IOL NBD                     7143
                   3YR IOL NBD                     7145
                   3YR IOL NBD                     7233
54Y4724     PC945  3YR IOL NBD  4YR IOR 9x5x4hr    0446  017
                   3YR IOL NBD                     7143
                   3YR IOL NBD                     7145
                   3YR IOL NBD                     7233
54Y4725     PC946  3YR IOL NBD  4YR IOR 24x7x4hr   0446  017
                   3YR IOL NBD                     7143
                   3YR IOL NBD                     7145
                   3YR IOL NBD                     7233
54Y4726     PC947  3YR IOL NBD  5YR IOR 9x5x4hr    0446  017
                   3YR IOL NBD                     7143
                   3YR IOL NBD                     7145
                   3YR IOL NBD                     7233
54Y4727     PC948  3YR IOL NBD  5YR IOR 24x7x4hr   0446  017
                   3YR IOL NBD                     7143
                   3YR IOL NBD                     7145
                   3YR IOL NBD                     7233
65Y0068     PC1003 3YR IOR NBD  4YR IOR 24x7x4hr   7309  CD8
                   3YR IOL NBD                     7309  CFC
                   3YR IOL NBD                     7383
                   3YR IOL NBD                     8677
65Y0069     PC1004 3YR IOR NBD  5YR IOR 24x7x4hr   7309  CD8
                   3YR IOL NBD                     7309  CFC
                   3YR IOL NBD                     8677
65Y0070     PC1005 3YR IOL NBD  4YR IOR 24x7x4hr   0563  012
                   3YR IOL NBD                     6630  013
                   3YR IOL NBD                     8852
65Y0071     PC1006 3YR IOL NBD  5YR IOR 24x7x4hr   6630  013
                   3YR IOL NBD                     7383
                   3YR IOL NBD                     8852
65Y0072     PC1007 3YR IOR NBD  4YR IOR 24x7x4hr   8886
65Y0073     PC1008 3YR IOR NBD  5YR IOR 24x7x4hr   8886
65Y09762    PC1009 1YR IOL NBD  3YR IOR 9x5xNBD CP 4192
                   1YR IOL NBD                     4362
                   1YR IOL NBD                     4367
                   1YR IOL NBD                     7327
                   1YR IOL NBD                     7875
                   1YR IOL NBD                     7973
                   1YR IOL NBD                     7975
                   1YR IOL NBD                     7984
  
65Y09772    PC1010 3YR IOL NBD  3YR IOR 9x5xNBD CP 4368
                   3YR IOL NBD                     7160
                   3YR IOL NBD                     7328
                   3YR IOL NBD                     7941
                   3YR IOL NBD                     7944
                   3YR IOL NBD                     7946
                   3YR IOL NBD                     7995
                   3YR IOL NBD                     8853
65Y09782    PC1011 3YR IOL NBD  3YR IOR 9x5xNBD CP 2583
                   3YR IOL NBD                     4193
                   3YR IOL NBD                     4194
                   3YR IOL NBD                     4252
                   3YR IOL NBD                     4363
                   3YR IOL NBD                     7974
                   3YR IOL NBD                     7976
                   3YR IOL NBD                     7978
65Y09792    PC1012 3YR IOL NBD  3YR IOR 9x5xNBD CP 7870
                   3YR IOL NBD                     7871
                   3YR IOL NBD                     7971
                   3YR IOL NBD                     7977
                   3YR IOL NBD                     7979
65Y09802    PC1013 3YR IOL NBD  3YR IOR 9x5xNBD CP 7158
                   3YR IOL NBD                     7945
                   3YR IOL NBD                     7947
                   3YR IOL NBD                     8866
65Y09812    PC1014 3YR IOL NBD  3YR IOR 9x5xNBD CP 8737
                   3YR IOL NBD                     8863
                   3YR IOL NBD                     8864
                   3YR IOL NBD                     8865
                   3YR IOL NBD                     8877
65Y09822    PC1015 3YR IOL NBD  3YR IOR 9x5xNBD CP 8852
                   3YR IOL NBD                     8879
65Y09832    PC1016 1YR IOL NBD  3YR IOR 9x5xNBD CP 7383
                   3YR IOL NBD                     7948
                   3YR IOL NBD                     8731
                   3YR IOL NBD                     8872
                   3YR IOL NBD                     8874
                   3YR IOL NBD                     8878
65Y09842    PC1017 1YR IOL NBD  3YR IOR 9x5xNBD CP 4364
                   3YR IOL NBD                     7906
                   3YR IOL NBD                     8028
                   3YR IOL NBD                     8038
65Y09852    PC1018 3YR IOL NBD  3YR IOR 9x5xNBD CP 4365
65Y09892    PC1019 3YR IOL NBD  3YR IOR 9x5xNBD CP 7163
                   3YR IOL NBD                     7164
                   3YR IOL NBD                     7233
65Y09862    PC1020 1YR IOL NBD  3YR IOR 9x5xNBD CP 2582
                   1YR IOL NBD                     4190
                   1YR IOL NBD                     4251
                   1YR IOL NBD                     4253
                   3YR IOL NBD                     7376
                   3YR IOL NBD                     7377
                   3YR IOL NBD                     7379
                   3YR IOL NBD                     7382
                   3YR IOL NBD                     7837
                   3YR IOL NBD                     7872
                   3YR IOL NBD                     7873
                   3YR IOL NBD                     7901
65Y09882    PC1021 1YR IOL NBD  3YR IOR 9x5xNBD CP 7914
                   3YR IOL NBD                     7915
                   3YR IOL NBD                     7940
                   3YR IOL NBD                     7943
65Y09872    PC1022 3YR IOL NBD  3YR IOR 9x5xNBD CP 7141
                   3YR IOL NBD                     7143
                   3YR IOL NBD                     7145
                   3YR IOL NBD                     8721
                   3YR IOL NBD                     8886
65Y09902    PC1023 3YR IOL NBD  3YR IOR 9x5xNBD CP 8677
                   3YR IOL NBD                     8722
  
65Y09912    PC1024 3YR IOL NBD  3YR IOR 9x5xNBD CP 7836
                   3YR IOL NBD                     7917
                   3YR IOL NBD                     7972
65Y09922    PC1025 3YR IOL NBD  3YR IOR 9x5xNBD CP 7902
65Y5214     PC1068 3YR IOL NBD  3YR IOR 9x5x4hr    7147
                   3YR IOL NBD                     7148
                   3YR IOL NBD                     7944
                   3YR IOL NBD                     7946
                   3YR IOL NBD                     9360
65Y5215     PC1069 3YR IOL NBD  3YR IOR 24x7x4hr   5396
                   3YR IOL NBD                     7944
                   3YR IOL NBD                     7946
                   3YR IOL NBD                     9362
65Y5216     PC1070 3YR IOL NBD  4YR IOR 9x5x4hr    6630  011
                   3YR IOL NBD                     7944
                   3YR IOL NBD                     7946
65Y5217     PC1071 3YR IOL NBD  4YR IOR 24x7x4hr   0446  013
                   3YR IOL NBD                     0446  E13
                   3YR IOL NBD                     5396
                   3YR IOL NBD                     7376
                   3YR IOL NBD                     7377
                   3YR IOL NBD                     7872
                   3YR IOL NBD                     7873
                   3YR IOL NBD                     7944
                   3YR IOL NBD                     7946
                   3YR IOL NBD                     9362
65Y5218     PC1072 3YR IOL NBD  5YR IOR 9x5x4hr    7376
                   3YR IOL NBD                     7377
                   3YR IOL NBD                     7944
                   3YR IOL NBD                     7946
                   3YR IOL NBD                     9361
65Y5219     PC1073 3YR IOL NBD  5YR IOR 24x7x4hr   7872
                   3YR IOL NBD                     7873
                   3YR IOL NBD                     7944
                   3YR IOL NBD                     7946
                   3YR IOL NBD                     9361
65Y5220     PC1074 3YR IOL NBD  3YR IOR 9x5x4hr    7945
                   3YR IOL NBD                     7947
65Y5221     PC1075 3YR IOL NBD  3YR IOR 24x7x4hr   7945
                   3YR IOL NBD                     7947
65Y5222     PC1076 3YR IOL NBD  4YR IOR 9x5x4hr    7945
                   3YR IOL NBD                     7947
65Y5223     PC1077 3YR IOL NBD  4YR IOR 24x7x4hr   7914
                   3YR IOL NBD                     7945
                   3YR IOL NBD                     7947
65Y5224     PC1078 3YR IOL NBD  5YR IOR 9x5x4hr    7945
                   3YR IOL NBD                     7947
65Y5225     PC1079 3YR IOL NBD  5YR IOR 24x7x4hr   7914
                   3YR IOL NBD                     7945
                   3YR IOL NBD                     7947
65Y5227     PC1080 1YR IOL NBD  3YR IOR 9x5x4hr    2582
                   3YR IOL NBD                     6630  012
                   3YR IOL NBD                     7870
                   3YR IOL NBD                     7871
                   3YR IOL NBD                     7901
                   3YR IOL NBD                     9363
65Y5228     PC1081 3YR IOL NBD  3YR IOR 24x7x4hr   7870
                   3YR IOL NBD                     7871
                   3YR IOL NBD                     7901
65Y5229     PC1082 3YR IOL NBD  4YR IOR 9x5x4hr    6630  012
                   3YR IOL NBD                     7376
                   3YR IOL NBD                     7377
                   3YR IOL NBD                     7870
                   3YR IOL NBD                     7871
                   3YR IOL NBD                     7901
65Y5230     PC1083 3YR IOL NBD  4YR IOR 24x7x4hr   6630  011
                   3YR IOL NBD                     7870
                   3YR IOL NBD                     7871
                   3YR IOL NBD                     7901
                   3YR IOL NBD                     9361
  
65Y5231     PC1084 3YR IOL NBD  5YR IOR 9x5x4hr    7870
                   3YR IOL NBD                     7871
                   3YR IOL NBD                     7901
65Y5226     PC1085 3YR IOL NBD  5YR IOR 24x7x4hr   7870
                   3YR IOL NBD                     7871
                   3YR IOL NBD                     7901
68Y5322     PC1126 3YR IOL NBD  3YR IOR 9x5xNBD    7836
68Y5323     PC1127 3YR IOL NBD  3YR IOR 9x5x4hr    7836
68Y5324     PC1128 3YR IOL NBD  3YR IOR 24x7x4hr   7836
68Y5325     PC1129 3YR IOL NBD  4YR IOR 9x5x4hr    7836
68Y5326     PC1130 3YR IOL NBD  4YR IOR 24x7x4hr   7836
68Y5327     PC1131 3YR IOL NBD  5YR IOR 9x5x4hr    6630  013
                   3YR IOL NBD                     7383
                   3YR IOL NBD                     7836
68Y5328     PC1132 3YR IOL NBD  5YR IOR 24x7x4hr   0563  012
                   3YR IOL NBD                     7836
68Y5329     PC1133 3YR IOL NBD  3YR IOR 9x5x4hr    7379
                   3YR IOL NBD                     7837
68Y5330     PC1134 3YR IOL NBD  3YR IOR 24x7x4hr   0446  013
                   3YR IOL NBD                     0446  E13
                   3YR IOL NBD                     7379
                   3YR IOL NBD                     7837
68Y5331     PC1135 3YR IOL NBD  4YR IOR 9x5x4hr    7379
                   3YR IOL NBD                     7837
                   3YR IOL NBD                     9361
68Y5332     PC1136 3YR IOL NBD  4YR IOR 24x7x4hr   7379
                   3YR IOL NBD                     7837
68Y5333     PC1137 3YR IOL NBD  5YR IOR 9x5x4hr    7379
                   3YR IOL NBD                     7837
                   3YR IOL NBD                     7872
                   3YR IOL NBD                     7873
68Y5334     PC1138 3YR IOL NBD  5YR IOR 24x7x4hr   7376
                   3YR IOL NBD                     7377
                   3YR IOL NBD                     7379
                   3YR IOL NBD                     7837
68Y5335     PC1139 3YR IOL NBD  3YR IOR 9x5x4hr    7380
                   3YR IOL NBD                     7839
68Y5336     PC1140 3YR IOL NBD  3YR IOR 24x7x4hr   7380
                   3YR IOL NBD                     7839
68Y5337     PC1141 3YR IOL NBD  4YR IOR 9x5x4hr    0563  012
                   3YR IOL NBD                     6630  013
                   3YR IOL NBD                     7147
                   3YR IOL NBD                     7148
                   3YR IOL NBD                     7309  CD8
                   3YR IOL NBD                     7309  CFC
                   3YR IOL NBD                     7380
                   3YR IOL NBD                     7383
                   3YR IOL NBD                     7839
68Y5338     PC1142 3YR IOL NBD  4YR IOR 24x7x4hr   7147
                   3YR IOL NBD                     7148
                   3YR IOL NBD                     7380
                   3YR IOL NBD                     7839
68Y5339     PC1143 3YR IOL NBD  5YR IOR 9x5x4hr    0563  012
                   3YR IOL NBD                     7147
                   3YR IOL NBD                     7148
                   3YR IOL NBD                     7309  CD8
                   3YR IOL NBD                     7309  CFC
                   3YR IOL NBD                     7380
                   3YR IOL NBD                     7839
68Y5340     PC1144 3YR IOL NBD  5YR IOR 24x7x4hr   7147
                   3YR IOL NBD                     7148
                   3YR IOL NBD                     7380
                   3YR IOL NBD                     7839
91Y31082    PC1185 3YR IOL NBD  3YR IOR 9x5xNBD CP 7147
                   3YR IOL NBD                     7148
                   3YR IOL NBD                     7380
                   3YR IOL NBD                     7839
91Y7379     PC1465 1YR IOL NBD  3YR IOR 9x5xNBD    2582
91Y7718     PC1475 3YR IOL NBD  3YR IOR 9x5x4hr    7309  BF7
                   3YR IOL NBD                     7309  BF9
                   3YR IOL NBD                     7309  BR6
  
91Y7719     PC1476 3YR IOL NBD  3YR IOR 24x7x4hr   7309  BF7
                   3YR IOL NBD                     7309  BF9
                   3YR IOL NBD                     7309  BR6
91Y7720     PC1477 3YR IOL NBD  4YR IOR 9x5x4hr    7309  BF7
                   3YR IOL NBD                     7309  BF9
                   3YR IOL NBD                     7309  BR6
91Y7721     PC1478 3YR IOL NBD  4YR IOR 24x7x4hr   7309  BF7
                   3YR IOL NBD                     7309  BF9
                   3YR IOL NBD                     7309  BR6
91Y7722     PC1479 3YR IOL NBD  5YR IOR 9x5x4hr    7309  BF7
                   3YR IOL NBD                     7309  BF9
                   3YR IOL NBD                     7309  BR6
91Y7723     PC1480 3YR IOL NBD  5YR IOR 24x7x4hr   7309  BF7
                   3YR IOL NBD                     7309  BF9
                   3YR IOL NBD                     7309  BR6
91Y7724     PC1481 3YR IOL NBD  3YR IOR 9x5x4hr    7309  52F
                   3YR IOL NBD                     7309  G52
91Y7725     PC1482 3YR IOL NBD  3YR IOR 24x7x4hr   7309  52F
                   3YR IOL NBD                     7309  G52
91Y7726     PC1483 3YR IOL NBD  4YR IOR 9x5x4hr    7309  52F
                   3YR IOL NBD                     7309  G52
91Y7727     PC1484 3YR IOL NBD  4YR IOR 24x7x4hr   7309  52F
                   3YR IOL NBD                     7309  G52
91Y7728     PC1485 3YR IOL NBD  5YR IOR 9x5x4hr    7309  52F
                   3YR IOL NBD                     7309  G52
91Y7729     PC1486 3YR IOL NBD  5YR IOR 24x7x4hr   7309  52F
                   3YR IOL NBD                     7309  G52
91Y7730     PC1487 3YR IOL NBD  3YR IOR 9x5x4hr    7309  64F
                   3YR IOL NBD                     7309  G64
91Y7731     PC1488 3YR IOL NBD  3YR IOR 24x7x4hr   7309  64F
                   3YR IOL NBD                     7309  G64
91Y7732     PC1489 3YR IOL NBD  4YR IOR 9x5x4hr    7309  64F
                   3YR IOL NBD                     7309  G64
91Y7733     PC1490 3YR IOL NBD  4YR IOR 24x7x4hr   7309  64F
                   3YR IOL NBD                     7309  G64
91Y7734     PC1491 3YR IOL NBD  5YR IOR 9x5x4hr    7309  64F
                   3YR IOL NBD                     7309  G64
91Y7735     PC1492 3YR IOL NBD  5YR IOR 24x7x4hr   7309  64F
                   3YR IOL NBD                     7309  G64
91Y7985     PC1509 3YR IOL NBD  3YR IOR 9x5x4hr    0719  410
                   3YR IOL NBD                     0719  420
91Y7986     PC1510 3YR IOL NBD  3YR IOR 24x7x4hr   0719  410
                   3YR IOL NBD                     0719  420
91Y7987     PC1511 3YR IOL NBD  4YR IOR 9x5x4hr    0719  410
                   3YR IOL NBD                     0719  420
91Y7988     PC1512 3YR IOL NBD  4YR IOR 24x7x4hr   0719  410
                   3YR IOL NBD                     0719  420
91Y7989     PC1513 3YR IOL NBD  5YR IOR 9x5x4hr    0719  410
                   3YR IOL NBD                     0719  420
91Y7990     PC1514 3YR IOL NBD  5YR IOR 24x7x4hr   0719  410
                   3YR IOL NBD                     0719  420
91Y8280     PC1545 3YR IOL NBD  3YR IOR 9x5x4hr    7987  AAX
91Y8281     PC1546 3YR IOL NBD  3YR IOR 24x7x4hr   7987  AAX
91Y8282     PC1547 3YR IOL NBD  4YR IOR 9x5x4hr    7987  AAX
91Y8283     PC1548 3YR IOL NBD  4YR IOR 24x7x4hr   7987  AAX
91Y8284     PC1549 3YR IOL NBD  5YR IOR 9x5x4hr    7987  AAX
91Y8285     PC1550 3YR IOL NBD  5YR IOR 24x7x4hr   7987  AAX
91Y8286     PC1551 3YR IOL NBD  3YR IOR 9x5x4hr    7987  ABX
91Y8287     PC1552 3YR IOL NBD  3YR IOR 24x7x4hr   7987  ABX
91Y8288     PC1553 3YR IOL NBD  4YR IOR 9x5x4hr    7987  ABX
91Y8289     PC1554 3YR IOL NBD  4YR IOR 24x7x4hr   7987  ABX
91Y8290     PC1555 3YR IOL NBD  5YR IOR 9x5x4hr    7987  ABX
91Y8291     PC1556 3YR IOL NBD  5YR IOR 24x7x4hr   7987  ABX
00A4745     PC1587 3YR IOL NBD  3YR IOR 9x5x4hr    3625  1TY
                   3YR IOL NBD                     3625  32Y
                   3YR IOL NBD                     3625  50Y
00A4746     PC1588 3YR IOL NBD  3YR IOR 24x7x4hr   3625  1TY
                   3YR IOL NBD                     3625  32Y
                   3YR IOL NBD                     3625  50Y
00A4747     PC1589 3YR IOL NBD  4YR IOR 9x5x4hr    3625  1TY
                   3YR IOL NBD                     3625  32Y
                   3YR IOL NBD                     3625  50Y
  
00A4748     PC1590 3YR IOL NBD  4YR IOR 24x7x4hr   3625  1TY
                   3YR IOL NBD                     3625  32Y
                   3YR IOL NBD                     3625  50Y
00A4749     PC1591 3YR IOL NBD  5YR IOR 9x5x4hr    3625  1TY
                   3YR IOL NBD                     3625  32Y
                   3YR IOL NBD                     3625  50Y
00A4750     PC1592 3YR IOL NBD  5YR IOR 24x7x4hr   3625  1TY
                   3YR IOL NBD                     3625  32Y
                   3YR IOL NBD                     3625  50Y
00A4751     PC1593 3YR IOL NBD  3YR IOR 9x5x4hr    7309  CF9
                   3YR IOL NBD                     7309  CR9
00A4752     PC1594 3YR IOL NBD  3YR IOR 24x7x4hr   7309  CF9
                   3YR IOL NBD                     7309  CR9
00A4753     PC1595 3YR IOL NBD  4YR IOR 9x5x4hr    7309  CF9
                   3YR IOL NBD                     7309  CR9
00A4754     PC1596 3YR IOL NBD  4YR IOR 24x7x4hr   7309  CF9
                   3YR IOL NBD                     7309  CR9
00A4755     PC1597 3YR IOL NBD  5YR IOR 9x5x4hr    7309  CF9
                   3YR IOL NBD                     7309  CR9
00A4756     PC1598 3YR IOL NBD  5YR IOR 24x7x4hr   7309  CF9
                   3YR IOL NBD                     7309  CR9
00A4757     PC1599 1YR IOL NBD  3YR IOR 9x5x4hr    8036  AFX
                   1YR IOL NBD                     8036  ARX
00A4758     PC1600 1YR IOL NBD  3YR IOR 24x7x4hr   8036  AFX
                   1YR IOL NBD                     8036  ARX
00A4759     PC1601 1YR IOL NBD  4YR IOR 9x5x4hr    8036  AFX
                   1YR IOL NBD                     8036  ARX
00A4760     PC1602 1YR IOL NBD  4YR IOR 24x7x4hr   8036  AFX
                   1YR IOL NBD                     8036  ARX
00A4761     PC1603 1YR IOL NBD  5YR IOR 9x5x4hr    8036  AFX
                   1YR IOL NBD                     8036  ARX
00A4762     PC1604 1YR IOL NBD  5YR IOR 24x7x4hr   8036  AFX
                   1YR IOL NBD                     8036  ARX
00A4732     PC1613 3YR IOL NBD  3YR IOR 24x7x4hr   7383
                   3YR IOR NBD                     8731
00A4733     PC1614 3YR IOL NBD  3YR IOR 9x5x4hr    7915
00A4734     PC1615 3YR IOL NBD  3YR IOR 24x7x4hr   7915
00A4735     PC1616 3YR IOL NBD  4YR IOR 9x5x4hr    7915
00A4736     PC1617 3YR IOL NBD  4YR IOR 24x7x4hr   7915
00A4741     PC1618 3YR IOL NBD  5YR IOR 9x5x4hr    7915
00A4737     PC1619 3YR IOL NBD  5YR IOR 24x7x4hr   7915
00A4738     PC1620 3YR IOL NBD  3YR IOR 9x5x4hr    7875
00A4739     PC1621 3YR IOL NBD  3YR IOR 24x7x4hr   7875
00A4740     PC1622 3YR IOL NBD  4YR IOR 9x5x4hr    7875
00A4742     PC1623 3YR IOL NBD  4YR IOR 24x7x4hr   7875
00A4743     PC1624 3YR IOL NBD  5YR IOR 9x5x4hr    7875
00A4744     PC1625 3YR IOL NBD  5YR IOR 24x7x4hr   7875
00X8553     PC1651 3YR IOL NBD  3YR IOR 24x7x4hr   8721
00X8555     PC1652 3YR IOL NBD  4YR IOR 24x7x4hr   8721
00X8558     PC1653 3YR IOL NBD  5YR IOR 24x7x4hr   8721
00X8554     PC1654 3YR IOL NBD  3YR IOR 24x7x4hr   8737
00X8556     PC1655 3YR IOL NBD  4YR IOR 24x7x4hr   8737
00X8559     PC1656 3YR IOL NBD  5YR IOR 24x7x4hr   8737
00X8557     PC1657 3YR IOL NBD  4YR IOR 24x7x4hr   8731
00X8560     PC1658 3YR IOL NBD  5YR IOR 24x7x4hr   8731
46Y0644     PC1674 3YR IOL NBD  3YR IOR 9x5x4hr    7158
46Y0645     PC1675 3YR IOL NBD  3YR IOR 24x7x4hr   7158
46Y0646     PC1676 3YR IOL NBD  4YR IOR 9x5x4hr    7158
46Y0647     PC1677 3YR IOL NBD  4YR IOR 24x7x4hr   7158
46Y0648     PC1678 3YR IOL NBD  5YR IOR 9x5x4hr    7158
46Y0649     PC1679 3YR IOL NBD  5YR IOR 24x7x4hr   7158
46Y0650     PC1680 3YR IOL NBD  3YR IOR 9x5x4hr    7160
46Y0651     PC1681 3YR IOL NBD  3YR IOR 24x7x4hr   7160
46Y0652     PC1682 3YR IOL NBD  4YR IOR 9x5x4hr    7160
46Y0653     PC1683 3YR IOL NBD  4YR IOR 24x7x4hr   7160
46Y0654     PC1684 3YR IOL NBD  5YR IOR 9x5x4hr    7160
46Y0655     PC1685 3YR IOL NBD  5YR IOR 24x7x4hr   7160
46Y0656     PC1686 3YR IOL NBD  3YR IOR 9x5x4hr    8038
46Y0657     PC1687 3YR IOL NBD  3YR IOR 24x7x4hr   7906 8038
46Y0658     PC1688 3YR IOL NBD  4YR IOR 9x5x4hr    8038
46Y0659     PC1689 3YR IOL NBD  4YR IOR 24x7x4hr   7906 8038
46Y0660     PC1690 3YR IOL NBD  5YR IOR 9x5x4hr    8038
46Y0661     PC1691 3YR IOL NBD  5YR IOR 24x7x4hr   7906 8038
46Y0663     PC1693 3YR IOL NBD  3YR IOR 24x7x4hr   7917
46Y0665     PC1695 3YR IOL NBD  4YR IOR 24x7x4hr   7917
46Y0667     PC1697 3YR IOL NBD  5YR IOR 24x7x4hr   7917
46Y0674     PC1704 3YR IOL NBD  3YR IOR 9x5x4hr    8722
46Y0675     PC1705 3YR IOL NBD  3YR IOR 24x7x4hr   8722
46Y0676     PC1706 3YR IOL NBD  4YR IOR 9x5x4hr    8722
46Y0677     PC1707 3YR IOL NBD  4YR IOR 24x7x4hr   8722
46Y0678     PC1708 3YR IOL NBD  5YR IOR 9x5x4hr    8722
46Y0679     PC1709 3YR IOL NBD  5YR IOR 24x7x4hr   8722
46Y1814     PC1821 3YR IOL NBD  3YR IOR 9x5x4hr    7382
46Y1815     PC1822 3YR IOL NBD  3YR IOR 24x7x4hr   7382
46Y1816     PC1823 3YR IOL NBD  4YR IOR 9x5x4hr    7382
46Y1817     PC1824 3YR IOL NBD  4YR IOR 24x7x4hr   7382
46Y1818     PC1825 3YR IOL NBD  5YR IOR 9x5x4hr    7382
46Y1819     PC1826 3YR IOL NBD  5YR IOR 24x7x4hr   7382
 
1 CEEMEA only
2 Russia and Kazakhstan only
 

Note: All models are covered in the machine type list above unless stated otherwise.

Warranty service upgrade (WSU)

Warranty service upgrades enhance the level of service from the base warranty service associated with the machine type and model. A warranty service upgrade can include single elements or combinations of:

Service delivery method

IBM On-site Repair (IOR): Repair is performed at the customer site. If the machine cannot be fixed with the help of IBM remote support, the repair activity is performed by an IBM representative at the customer's site.

The term screening refers to an initial remote problem determination (PD) or problem source identification (PSI) activity on a customer's service request that is performed by technical support personnel. Typically, this is the first technical activity performed after the service request has been entered into the call management system and the customer has been entitled. Call screening results in the creation of the initial action plan to resolve the service request.

On-site service repair limited (IOL): Repair performed at customer site, excluding CRUs

Service is the same as IOR, but the customer is responsible for replacement of Tier 1 CRUs.

ServicePac response time

The target response time for the completion of PD is an average of two hours from the customer's service request being registered in the IBM call management system. The four-hour on-site response time of some ServicePacs is defined as the period of time between the end of screening and the service representative arriving at the customer's machine location for repair. The sum of the two elements, two hours PD plus four hours IOR after PD, is the on-site response time target, which is consistent with the service description for same-business-day (SBD) coverage. The average target on-site response time is six hours, which is equal to a two-hour average target for PD and four-hour average target for IOR after PD. It should be noted that average targets are set for guidance and that actual times will vary by complexity of service request.

Hours of coverage

Limitations with respect to replacements or to parts for services upgrades: Products classified as consumable supplies, such as peripheral devices and accessories like external displays, are not covered by this service.

Repair parts and replacement machines, which may be furnished on an exchange basis, may not be new, but will be in good working order. All replaced parts and machines become the property of IBM . Some parts of IBM machines are designated as customer replaceable units (CRUs), enabling you to replace these parts. CRU information and replacement instructions are shipped with your IBM machines and are available from IBM at any time on your request. You may be offered to install a CRU yourself or you may request IBM to install it as part of this service. You must return all defective CRUs to IBM in accordance with the return instructions issued with the replacement CRU. Certain machines require machine code or licensed internal code (LIC), such as microcode or system code, to correctly function. For such machines, you are responsible for downloading designated machine code and LIC updates from an IBM website or from other electronic media, and following the instructions that IBM provides.

For a full definition of IBM maintenance services, visit

http://www.ibm.com/services/europe/maintenance/operational-guides.html


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Prices
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For pricing information, contact your IBM representative or your IBM Business Partner.



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Announcement countries
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3 There are no 24x7 offerings available in Cyprus with the
  exception of 00A4732, 00X8553, 00X8555, 00X8558, 00X8554,
  00X8556, 00X8559, 00X8557, 00X8560, 46Y0657, 46Y0659, 46Y0661,
  46Y0663, 46Y0665, and 46Y0667.
4 Order and register via Finland
5 Except overseas territories
6 3 Year on-site repair 9x5x next business day committed parts
7 Nairobi only
8 Restricted to 50 km of Casablanca/Rabat
9 Lagos only
10 3 Year on-site repair 9x5x next business day committed parts
11 Restricted to 50 km of Tunis
12 UK mainland only
Trademarks

IBM, System x and ServicePac are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/