IBM LotusLive becomes IBM SmartCloud for Social Business; new packages and flexible pricing plans expand deployment choices
IBM Europe, Middle East, and Africa Software Announcement ZP12-0052February 28, 2012
ENUSZP12-0052.PDF
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| At a glance |
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IBM® SmartCloud for Social Business delivers flexibility to meet a wide variety of organizational needs.
Users can:
- Acquire services in durations that meet their organizational needs
- Have more options to customize their payment plan to help align with budgetary needs
- Add additional subscriptions on demand to help meet seasonal or temporary collaboration needs
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| Overview |
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IBM SmartCloud for Social Business provides subscribers with one-click access to business-grade file sharing, social networking, communities, online meetings, instant messaging, email and calendar. The power of IBM SmartCloud for Social Business is that it is designed to help companies engage the right resources at the right time by enabling employees to collaborate and work with anyone inside or outside their company's firewall. As a cloud-based service, IBM SmartCloud for Social Business is designed to help companies focus on their core business by having IBM manage their collaboration and messaging infrastructure for them.
The offering encompasses:
- Collaboration
- Web conferencing
- Messaging
The IBM SmartCloud for Social Business portfolio provides new packages and flexible pricing plans to expand deployment choices:
- Flexible term length
- Ability to increase services on demand as your business requires
- Pay for services on terms that meet your needs -- monthly, quarterly, annually, or up front
- Predefined pricing discounts based on purchase volumes
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| Key prerequisites |
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- Internet connection
- Browser
Refer to the Technical information section for additional information.
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| Planned availability date |
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February 28, 2012
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| Description |
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IBM SmartCloud for Social Business provides an intuitive set of cloud-delivered online technologies for businesses that combines social networking and online collaboration, messaging, and web conference tools. With IBM SmartCloud for Social Business, companies benefit from essential and effective collaboration tools that help simplify and improve daily business interactions between customers, partners, and colleagues. The power of IBM SmartCloud for Social Business is that it is designed to give companies the ability to engage the right resources at the right time by helping enable users to collaborate and work with others outside or inside their firewall.
IBM SmartCloud for Social Business portfolio addresses three important business needs for companies.
Collaboration
- IBM SmartCloud Engage provides file storage and sharing, instant messaging, business social networking capabilities to find and add business contacts to your network, activities for task management, on-demand web conferencing, and survey creation tools. IBM SmartCloud Engage also includes communities which enable users to tag information, share bookmarks, create activities, and use a discussion forum.
- IBM SmartCloud Connections offers the same set of capabilities as IBM SmartCloud Engage with the exception of moderated web conferences and survey creation tools. IBM SmartCloud Connections is designed to be a solution for companies who need online collaboration tools but may not need a web conference solution.
Messaging
- IBM SmartCloud Notes® provides full-featured email, calendaring, contact management, and instant messaging. You are able to access the service directly over the Internet in a number of ways: the Notes client, a supported web browser, or both. IBM SmartCloud Notes supports a fast implementation with an established infrastructure and a team of subject matter experts, designed to help you quickly and cost effectively take advantage of Notes services.
- IBM SmartCloud iNotes® provides essential web mail, calendar, and contact management. It delivers email accounts enabled with Post Office Protocol (POP), authenticated Simple Mail Transfer Protocol (SMTP) and Internet Message Access Protocol (IMAP) capabilities, personal and company calendars, anti-spam and antivirus features, Secure Sockets Layer (SSL) encryption, security-rich password recovery, and administrative tools to manage user accounts and global settings. All of these capabilities are delivered as a service, designed to help relieve you of the burden of managing your messaging system in house.
Web conferencing
- IBM SmartCloud Meetings (formerly Lotus® Sametime® Unyte®) is a reservation-less web conferencing service that is easy-to-use, full featured, and includes application and desktop sharing, support of multiple presenters, polling, chat, recording and playback, audiocasting and videocasting.
- IBM SmartCloud Events provides web conferences for up to 1,000 attendees including registration tools and pre-session and post-session emails.
IBM SmartCloud for Social Business is designed to help:
- Make it easy for companies of any size to collaborate outside the corporate intranet and is accessible any time from anywhere.
- Allow companies to focus on growing their business by finding and working with the right people at the right time.
- Enable you to easily meet and share business information efficiently.
- Provide companies with work-ready integrated business applications, complete with one-click deployment.
- Complement existing Lotus products by allowing you to choose a single provider for both on-premise and cloud-delivered capabilities.
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
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| Program number |
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Program Program number VRM name 5725-F82 1.0.0 IBM SmartCloud for Social Business
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| Offering Information |
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Product information is available via the Offering Information website
Also, visit the Passport Advantage® website
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| Publications |
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The IBM Publications Center
No publications are shipped with this product.
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.
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| Technical information |
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Specified operating environment
Hardware requirements
- A workstation that supports the browser being used
- A direct Internet connection
Software requirements
- Microsoft™ Internet Explorer 5, or later
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Limitations
Refer to the Terms of Use that is available at
Planning information
Packaging
This product is accessed via the Internet. There are no physical or electronic deliverables.
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Global Technology Services
Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.
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| Ordering information |
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
Minimum ordering quantities apply to these services. Contact your IBM representative for details.
Product group: IBM SmartCloud for Social Business
Product Product
identifier identifier description
5725-F82 IBM SmartCloud for Social Business
Product category: IBM SmartCloud Social Collaboration
For ordering information, consult your IBM representative or authorized IBM Business Partner, or visit
Charge metric
Part number or
Program name PID number Charge metric
IBM SmartCloud for Social 5725-F82
Business
IBM SmartCloud Engage D0NPULL Authorized user
standard enterprise deployment
per month
IBM SmartCloud Engage D0NPVLL Authorized user
standard enterprise deployment daily fee
partial month
IBM SmartCloud Engage D0NPWLL Authorized user
standard enterprise deployment
overage
IBM SmartCloud Engage D0NPXLL Authorized user
standard enterprise deployment
customer with S&S per month
IBM SmartCloud Engage D0NPYLL Authorized user
standard enterprise deployment daily fee
customer with S&S partial month
IBM SmartCloud Additional D0NQ3LL Per GB daily fee
Storage Collaboration
per month
IBM SmartCloud Additional D0NQ4LL Per GB daily fee
Storage Collaboration
partial month
IBM SmartCloud Engage D0NQBLL Authorized user
advanced
per month
IBM SmartCloud Engage D0NQCLL Authorized user
advanced daily fee
partial month
IBM SmartCloud Engage D0NQDLL Authorized user
advanced
overage
IBM SmartCloud Notes D0NQILL Authorized user
Blackberry service MDS Notes
per month
IBM SmartCloud Notes D0NQJLL Authorized user
Blackberry service MDS Notes daily fee
partial month
IBM SmartCloud hosted D0NQKLL Authorized user
Blackberry service Notes
per month
IBM SmartCloud hosted D0NQLLL Authorized user
Blackberry service Notes daily fee
partial month
IBM SmartCloud Notes D0NQMLL Authorized user
per month
IBM SmartCloud Notes D0NQNLL Authorized user
partial month daily fee
IBM SmartCloud Notes D0NQPLL Authorized user
overage
IBM SmartCloud Traveler Notes D0NQQLL Authorized user
per month
IBM SmartCloud Traveler Notes D0NQRLL Authorized user
partial month daily fee
IBM SmartCloud Traveler Notes D0NQSLL Authorized user
overage
IBM SmartCloud archiving D0NQWLL Authorized user
retention data feed Notes
per month
IBM SmartCloud archiving D0NQXLL Authorized user
retention data feed Notes daily fee
partial month
IBM SmartCloud iNotes Lotus D0NQZLL Authorized user
customers with S&S
per month
IBM SmartCloud iNotes Lotus D0NR0LL Authorized user
customers with S&S daily fee
partial month
IBM SmartCloud iNotes D0NR1LL Authorized user
per month
IBM SmartCloud iNotes D0NR2LL Authorized user
partial month daily fee
IBM SmartCloud iNotes D0NR3LL Authorized user
overage
IBM SmartCloud Connections D0NR7LL Authorized user
per month
IBM SmartCloud Connections D0NR8LL Authorized user
partial month daily fee
IBM SmartCloud Connections D0NR9LL Authorized user
overage
IBM SmartCloud Meetings D0NRCLL Authorized user
up to 14 guests
per month
IBM SmartCloud Meetings D0NRDLL Authorized user
up to 14 guests daily fee
partial month
IBM SmartCloud Meetings D0NRELL Authorized user
up to 14 guests
overage
IBM SmartCloud Meetings D0NRFLL Authorized user
enterprise deployment
per month
IBM SmartCloud Meetings D0NRGLL Authorized user
enterprise deployment daily fee
partial month
IBM SmartCloud Meetings D0NRHLL Authorized user
enterprise deployment
overage
IBM SmartCloud Meetings D0NRILL Authorized user
up to 199 guests
per month
IBM SmartCloud Meetings D0NRJLL Authorized user
up to 199 guests daily fee
partial month
IBM SmartCloud Meetings D0NRKLL Authorized user
up to 199 guests
overage
IBM SmartCloud Meetings D0NRLLL Authorized user
concurrent seats
per month
IBM SmartCloud Meetings D0NRMLL Authorized user
concurrent seats daily fee
partial month
IBM SmartCloud Meetings D0NRNLL Authorized user
up to 999 guests
per month
IBM SmartCloud Meetings D0NRPLL Authorized user
up to 999 guests daily fee
partial month
IBM SmartCloud Meetings D0NRQLL Authorized user
up to 999 guests
overage
IBM SmartCloud Meetings D0NRRLL Authorized user
enterprise deployment
customers with S&S
per month
IBM SmartCloud Meetings D0NRSLL Authorized user
enterprise deployment daily fee
customers with S&S
partial month
IBM SmartCloud Notes for D0NZNLL Authorized user
Hosted BlackBerry Services
overage
IBM SmartCloud Notes for D0NZPLL Authorized user
Hosted BlackBerry Services
with MDS overage
IBM SmartCloud iNotes for D0NZQLL Authorized user
Lotus customers active on
Subscription and Support
overage
IBM SmartCloud Connections D0NZRLL Authorized user
for Lotus customers with
active Subscription and Support
overage
IBM SmartCloud Meetings for D0NZSLL Authorized user
Enterprise Deployment
for Lotus customers with
active Subscription and
Support overage
Passport Advantage
Part
Program name and description number
IBM SmartCloud for Social Business 5725-F82
IBM SmartCloud Engage Standard Enterprise D0NPULL
Deployment authorized user per month
IBM SmartCloud Engage Standard Enterprise D0NPVLL
Deployment authorized user daily fee partial month
IBM SmartCloud Engage Standard Enterprise D0NPWLL
Deployment authorized user overage
IBM SmartCloud Engage Standard Enterprise D0NPXLL
Deployment customer active on S&S
authorized user per month
IBM SmartCloud Engage Standard Enterprise D0NPYLL
Deployment customer active on S&S
authorized user daily fee partial month
IBM SmartCloud Additional Storage Collaboration D0NQ3LL
Per GB daily fee per month
IBM SmartCloud Additional Storage Collaboration D0NQ4LL
Per GB daily fee partial month
IBM SmartCloud Engage Advanced authorized D0NQBLL
user per month
IBM SmartCloud Engage Advanced authorized D0NQCLL
user daily fee partial month
IBM SmartCloud Engage Advanced authorized D0NDCLL
user overage
IBM SmartCloud Notes Blackberry Service MDS Notes D0NQILL
authorized user per month
IBM SmartCloud Notes Blackberry Service MDS Notes D0NQJLL
authorized user daily fee partial month
IBM SmartCloud Hosted Blackberry Service Notes D0NQKLL
authorized user per month
IBM SmartCloud Hosted Blackberry Service Notes D0NQLLL
authorized user daily fee partial month
IBM SmartCloud Notes authorized user per month D0NQMLL
IBM SmartCloud Notes authorized user daily fee D0NQNLL
partial month
IBM SmartCloud Notes authorized user overage D0NQPLL
IBM SmartCloud Traveler Notes authorized user D0NQQLL
per month
IBM SmartCloud Traveler Notes authorized user D0NQRLL
daily fee partial month
IBM SmartCloud Traveler Notes authorized user D0NQSLL
overage
IBM SmartCloud archiving retention data feed Notes D0NQWLL
authorized user per month
IBM SmartCloud archiving retention data feed Notes D0NQXLL
authorized user daily fee partial month
IBM SmartCloud iNotes Lotus customers with S&S D0NQZLL
authorized user per month
IBM SmartCloud iNotes Lotus customers with S&S D0NR0LL
authorized user daily fee partial month
IBM SmartCloud iNotes authorized user per month D0NR1LL
IBM SmartCloud iNotes authorized user daily fee D0NR2LL
partial month
IBM SmartCloud iNotes authorized user overage D0NR3LL
IBM SmartCloud Connections authorized user D0NR7LL
per month
IBM SmartCloud Connections authorized user D0NR8LL
daily fee partial month
IBM SmartCloud Connections authorized user D0NR9LL
overage
IBM SmartCloud Meetings up to 14 guests D0NRCLL
authorized user per month
IBM SmartCloud Meetings up to 14 guests D0NRDLL
authorized user daily fee partial month
IBM SmartCloud Meetings up to 14 guests D0NRELL
authorized user overage
IBM SmartCloud Meetings Enterprise Deployment D0NRFLL
authorized user per month
IBM SmartCloud Meetings Enterprise Deployment D0NRGLL
authorized user daily fee partial month
IBM SmartCloud Meetings Enterprise Deployment D0NRHLL
authorized user overage
IBM SmartCloud Meetings up to 199 guests D0NRILL
authorized user per month
IBM SmartCloud Meetings up to 199 guests D0NRJLL
authorized user daily fee partial month
IBM SmartCloud Meetings up to 199 guests D0NRKLL
authorized user overage
IBM SmartCloud Meetings concurrent seats D0NRLLL
authorized user per month
IBM SmartCloud Meetings concurrent seats D0NRMLL
authorized user daily fee partial month
IBM SmartCloud Meetings up to 999 guests D0NRNLL
authorized user per month
IBM SmartCloud Meetings up to 999 guests D0NRPLL
authorized user daily fee partial month
IBM SmartCloud Meetings up to 999 guests D0NRQLL
authorized user overage
IBM SmartCloud Meetings Enterprise Deployment D0NRRLL
customers with S&S authorized user per month
IBM SmartCloud Meetings Enterprise Deployment D0NRSLL
customers with S&S authorized user daily fee
partial month
IBM SmartCloud Notes for Hosted BlackBerry Services D0NZNLL
authorized user overage
IBM SmartCloud Notes for Hosted BlackBerry Services D0NZPLL
with MDS authorized user overage
IBM SmartCloud iNotes for Lotus customers active on D0NZQLL
Subscription and Support authorized user overage
IBM SmartCloud Connections for Lotus customers with D0NZRLL
active Subscription and Support authorized user
overage
IBM SmartCloud Meetings for Enterprise Deployment D0NZSLL
for Lotus customers with active Subscription and
Support authorized user overage
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| Terms and conditions |
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents, such as the IBM International Passport Advantage Agreement and the IBM SaaS Terms of Use.
This product is only available via Passport Advantage.
Subscription
This offering requires a customer-signed IBM International Passport Agreement and IBM SaaS Terms of Use Agreement.
Technical support
Technical support is included with subscriptions purchased through Passport Advantage and Passport Advantage Express® as set forth in the IBM SaaS Terms of Use.
A support website will be provided to customers of record.
Technical support is included with the IBM SaaS and is not available as a separate offering.
Terms of Use
The services' Terms of Use is available at
Volume orders (IVO)
No
Passport Advantage applies
Yes, and through the Passport Advantage website at
System i Software Maintenance applies
No
Variable charges apply
No
Educational allowance available
Education allowance does not apply.
Education software allowance does not apply.
Special education prices are available for qualified customers through Passport Advantage.
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| Prices |
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Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
For all local charges, contact your IBM representative.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.
For more financing information, visit
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| Announcement countries |
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All European, Middle Eastern, and African countries except Iran, Sudan, and Syria.
Trademarks
IBM, Notes, iNotes, Lotus, Sametime, Unyte, Passport Advantage and Express are registered trademarks of IBM Corporation in the United States, other countries, or both.
Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
