IBM Tivoli Storage Productivity Center for Replication for System z V4.2 delivers exciting enhancements to help monitor, report, and manage replication sessions for the System z environment
IBM Europe, Middle East, and Africa Software Announcement ZP10-0310August 17, 2010
 ENUSZP10-0310.PDF
|
(Corrected on September 27, 2010)
Updated the companion products section.
|
| At a glance |
 |
New features offered in IBM® Tivoli® Storage Productivity Center for Replication for System z® V4.2 products:
- Improved business continuity - You can now improve business continuity with Open HyperSwap™ support on IBM AIX®. Open HyperSwap works transparently in the background. In the event of a planned or unplanned outage, you can continue to operate with limited to no effect on the host system or application. This can significantly help save time and money.
- Higher administration efficiency - Global Mirror environments are often complex. Tivoli Storage Productivity Center for Replication for System z V4.2 products now provide detailed session reporting for these environments, which can help improve time to resolution when needing to troubleshoot.
- New configurations - Tivoli Storage Productivity Center for Replication for System z V4.2 products now support the "incremental option" on the IBM System Storage™ SAN Volume Controller. The incremental option helps improve overall copy performance and allows computing resources to be given back to the business.
Back to top
|
|
| Overview |
|
IBM Tivoli Storage Productivity Center for Replication for System z V4.2 products offer the same capabilities and support that are provided by the IBM Tivoli Storage Productivity Center for Replication V4.2 distributed product version, but for the System z environment.
The Tivoli Storage Productivity Center for Replication for System z V4.2 products consist of:
- Tivoli Storage Productivity Center for Replication Basic Edition for System z
- Tivoli Storage Productivity Center for Replication for System z (Two Site BC and Three Site BC)
These products can help you to easily and efficiently manage hundreds of replication sessions across thousands of volumes for both open and System z attached volumes. You can manage point-in-time, continuous volume replication services, monitor sessions, and report on the volumes not in synchronization with the source site. Tivoli Storage Productivity Center for Replication for System z V4.2 products add data protection with proactive management of copy services operations.
Tivoli Storage Productivity Center for Replication for System z V4.2 products support:
- FlashCopy®
- Metro Mirror
- Metro Mirror with HyperSwap
- Metro Mirror Open HyperSwap
- Global Mirror
- IBM System Storage DS8000™ Metro Global Mirror
- Basic HyperSwap
- IBM System Storage DS8000 Metro Global Mirror with HyperSwap
Back to top
|
|
| Key prerequisites |
|
Refer to the Technical information section.
Back to top
|
|
| Planned availability date |
|
September 3, 2010
Refer to the complete letter for national language availability.
Back to top
|
|
| Description |
|
IBM Tivoli Storage Productivity Center for Replication for System z V4.2 products are designed to support hundreds of replication sessions across thousands of volumes for both open and System z attached volumes. These products have an intuitive graphical user interface (GUI) and a command line interface (CLI) to help more easily configure source-to-target pairing, execute operations, and monitor progress. These capabilities can increase administrator efficiency by utilizing a single tool to manage all copy services functions, thus helping improve overall disaster recovery preparedness.
Tivoli Storage Productivity Center for Replication for System z V4.2 is a modular integrated set of products that includes:
- Tivoli Storage Productivity Center for Replication Basic Edition for System z
- Tivoli Storage Productivity Center for Replication for System z (Two Site BC)
- Tivoli Storage Productivity Center for Replication for System z (Three Site BC)
Tivoli Storage Productivity Center for Replication Basic Edition for System z V4.2
Tivoli Storage Productivity Center for Replication Basic Edition for System z V4.2 enables Basic HyperSwap. This is a no-charge solution to help manage single-site disk replication operations.
Tivoli Storage Productivity Center for Replication for System z V4.2 (Two Site BC)
Tivoli Storage Productivity Center for Replication for System z V4.2 Two Site BC supports Metro Mirror and Global Mirror configurations.
Tivoli Storage Productivity Center for Replication for System z V4.2 (Three Site BC)
Tivoli Storage Productivity Center for Replication for System z V4.2 Three Site BC provides three-site recovery management, supporting IBM System Storage DS8000 Metro Global Mirror and Metro Global Mirror with HyperSwap. It is designed to support fast failover and failback, fast reestablishment of three-site mirroring, data currency at the remote site with minimal lag behind the local site, and quick resynchronization of mirrored sites using incremental changes only.
Key enhancements to all of the above Tivoli Storage Productivity Center for Replication for System z V4.2 products
Global Mirror session reporting
Session reporting is enhanced to provide Global Mirror master information such as master and subordinate topology, consistency group success, and failure reports. This information can help speed problem resolution issues related to Global Mirror sessions, hardware configuration, and hardware failure issues.
Customizable port pairings
You can now specify a Comma Separated Values (CSV) file when assigning port pairings for Metro Mirror and Global Copy logical paths. Using this new method to assign port pairs helps make it less likely to impact performance caused by applications and replication traffic using the same port. In addition, it helps simplify the control over disaster recovery operations and reduce potential outages due to mismatched port pairings.
Soft removal of copy sets
Tivoli Storage Productivity Center for Replication for System z V4.2 products deliver new capabilities to remove copy sets from a Tivoli Storage Productivity Center for Replication for System z session while leaving the hardware relationships on the storage systems. This conveniently includes all currently supported Tivoli Storage Productivity Center for Replication for System z hardware types and session types while allowing the hardware relationships to remain intact. This helps IT managers maintain the integrity of the relationship for the purpose of migrating between session types, Tivoli Storage Productivity Center for Replication for System z servers, or other copy services management servers.
Open HyperSwap
Open HyperSwap is a new function within the Tivoli Storage Productivity Center for Replication for System z V4.2 products. Open HyperSwap (comparable to HyperSwap for System z) helps improve the continuous availability attributes of open system servers (IBM AIX) by managing a set of planned and unplanned disk system outages for Metro Mirror peer-to-peer remote copy (PPRC) capable disk systems.
Open HyperSwap transparently switches disk input and output (I/O) from a primary storage system to the target storage system of a Metro Mirror relationship in the event of a system outage. Whether the event is planned or unplanned, this rich disaster recovery function has no effect on the higher layers of the host system and associated applications.
Incremental FlashCopy support for IBM System Storage SAN Volume Controller
Tivoli Storage Productivity Center for Replication for System z V4.2 continues to evolve and expand capabilities by adding new support that allows an "incremental option" to be set for all IBM System Storage SAN Volume Controller sessions that use FlashCopy or Metro Mirror and Global Mirror with practice sessions. When selected, the incremental option significantly helps reduce the amount of time it takes to perform a copy operation by only performing incremental updates from the source to the target copy set. This simple, powerful feature gives back operational cycles that can enable businesses to focus on additional mission-critical strategies.
IBM System Storage DS8000 multiple Global Mirror support
Tivoli Storage Productivity Center for Replication for System z V4.2 supports the enhancement to IBM System Storage DS8000 that allows you to create multiple Global Mirror sessions on the same storage system. This enhancement removes the previous restriction of one Global Mirror session per IBM System Storage DS8000 storage system. Using multiple Global Mirror sessions, you can use the same IBM System Storage DS8000 storage system to handle the asynchronous replication needs for different applications, each of which may have different replication requirements.
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Back to top
|
|
| Product positioning |
|
Tivoli Storage Productivity Center for Replication for System z V4.2 is designed to support hundreds of replication sessions across thousands of volumes and supports both open and z/OS® attached volumes. In addition, it helps monitor all copy session types and reports on the volumes exposed at the disaster recovery site (not in synchronization with the source site).
Back to top
|
|
| Reference information |
|
For information on IBM Tivoli Storage Productivity Center V4.2 distributed products, refer to Software Announcement ZP10-0308, dated August 17, 2010.
Back to top
|
|
| Availability of national languages |
|
Tivoli Storage Productivity Center for Replication Basic Edition for System z V4.2 and Tivoli Storage Productivity Center for Replication for System z V4.2 are available in the following languages on the date shown below:
Language Availability date English September 3, 2010
Back to top
|
|
| Program number |
|
Program Program
number VRM name
5698-B30 4.2 IBM Tivoli Storage Productivity Center for
Replication Basic Edition for System z
5698-B31 4.2 IBM Tivoli Storage Productivity Center for
Replication for System z
Product identification number
Subscription and
Program PID number Support PID number
5698-B30 5698-RB1
5698-B31 5698-S1A
Back to top
|
|
| Education support |
|
Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.
For additional information, visit
Back to top
|
|
| Offering Information |
|
Product information is available via the Offering Information Web site
Back to top
|
|
| Publications |
|
The following publications are delivered with the basic machine-readable material:
Title Order number IBM Tivoli Storage Productivity Center for GI11-8958 Replication Basic Edition for System z V4.2 Program Directory IBM Tivoli Storage Productivity Center for GI11-8960 Replication for System z V4.2 Program Directory
The following DVD is delivered with the basic machine-readable material:
- IBM Tivoli Storage Productivity Center for Replication for System z V4.2 Quick Start Guide
The publications listed below are available in English and can be downloaded from the following Web site on the general availability date. Translated copies in selected languages will be available for download within 60 days of the general availability date.
Title Order number IBM Tivoli Storage Productivity Center for GC27-2320 Replication for System z V4.2 Problem Determination Guide IBM Tivoli Storage Productivity Center for SC27-2321 Replication for System z V4.2 Installation and Configuration Guide IBM Tivoli Storage Productivity Center for SC27-2322 Replication for System z V4.2 User's Guide IBM Tivoli Storage Productivity Center for SC27-2323 Replication for System z V4.2 Command-Line Interface User's Guide IBM Tivoli Storage Productivity Center for GI11-8958 Replication Basic Edition for System z V4.2 Program Directory IBM Tivoli Storage Productivity Center for GI11-8960 Replication for System z V4.2 Program Directory
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.
Back to top
|
|
| Technical information |
|
Specified operating environment
Hardware requirements
Following are the minimum hardware requirements for Tivoli Storage Productivity Center Basic Edition for System z V4.2 and Tivoli Storage Productivity Center for Replication for System z V4.2.
Machine: System z architecture CPU that supports the operating system
- Minimum 4 GB memory
- Minimum 4 GB memory for IBM WebSphere®
- Minimum 1,200 (3390 track) cylinders of disk space
- Minimum 5,000 (3390 track) cylinders of disk space for WebSphere
- Total disk space requirement: 6,200 cylinders
Refer to the product README file for any updated hardware requirements.
Storage requirements
Library type Total space required Target 8 3390 tracks Distribution 536 3390 tracks HFS or zFS 533 3390 tracks
Software requirements
Tivoli Storage Productivity Center for Replication Basic Edition for System z V4.2
- Operating system:
- IBM z/OS V1.9 with APARs OA22023, OA23238, OA26603, and OA25299
- IBM z/OS V1.10 with APARs OA24142, OA25299, and OA26603
- IBM z/OS V1.11
- IBM SMP/E for z/OS V3.03.0, or later
- IBM storage controller with the Advanced Copy feature Metro Mirror (This includes IBM ESS Models 800, DS6000™, and DS8000.)
- TCP/IP connection to manage storage systems
Any one of the following (if not using the EMBEDDED database):
- IBM DB2® for z/OS V8, or later
- IBM DB2 V8 for z/OS Value Unit Edition, or later
- IBM DB2 V9 for z/OS, or later
- IBM DB2 V9 for z/OS Value Unit Edition, or later
Tivoli Storage Productivity Center for Replication for System z V4.2
- Operating system:
- IBM z/OS V1.9 with APARs OA22023 and OA26603
- IBM z/OS V1.10 with APAR OA26603
- IBM z/OS V1.11
- Operating system (if using the HyperSwap functionality):
- IBM z/OS V1.9 with APARs OA22023, OA23238, OA26603, and OA25299
- IBM z/OS V1.10 with APARs OA24142, OA25299, and OA26603
- IBM z/OS V1.11
- IBM SMP/E for z/OS V3.03.0, or later
- IBM storage controller with the Advanced Copy feature Metro Mirror (This includes IBM ESS Models 800, DS6000, and DS8000.)
- TCP/IP connection to manage storage systems
Any one of the following (if not using the embedded database):
- IBM DB2 for z/OS V8, or later
- IBM DB2 V8 for z/OS Value Unit Edition, or later
- IBM DB2 V9 for z/OS, or later
- IBM DB2 V9 for z/OS Value Unit Edition, or later
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Companion products
You should consider IBM Tivoli Storage Productivity Center Standard Edition V4.2 as a companion product because its advanced functions are designed to help:
- Manage the capacity utilization of file systems and databases, and automate file system capacity provisioning by including Tivoli Storage Productivity Center and IBM Tivoli Provisioning Manager
- Perform device configuration and management of multiple devices from a single user interface
- Tune and proactively manage the performance of storage devices on the SAN
- Manage, monitor, and control SAN fabrics
- Automate storage tasks such as provisioning with advanced workflows offered in a combined solution
Tivoli Storage Productivity Center Standard Edition brings together management of the SAN, storage devices, and host resources, including databases and file systems, in a single control point. In addition, it offers the following benefits:
- Designed to provide over 300 enterprise-wide reports, monitoring and alerts, policy-based action, and file system capacity automation in heterogeneous environments
- Can help automate device discovery, topology rendering, error detection fault isolation, SAN error predictor, zone control, monitoring and alerts, and event management for heterogeneous enterprise SAN environments
- Collects performance statistics from IBM System Storage, Brocade, Cisco, and McDATA fabric switches, and directors that implement the SNIA SMI-S specification
- Offers device management, and configuration and disk performance management
- Designed to enable device configuration and management of SAN-attached devices from a single console
- Provides device management and configuration for the IBM System Storage DS6000 and DS8000 product families, IBM Enterprise Storage Server® (ESS) 800, IBM System Storage SAN Volume Controller, and DS4000™ (FAStT)
- Offers performance management capabilities, including thresholds and gauges, that can help allow proactive management of storage performance
- Designed to allow a user to gather and analyze historical and real-time performance metrics for IBM ESS, DS8000, DS6000, DS4500, DS4800, and SAN Volume Controller
- Includes the Storage Planner, which is designed to analyze workload profiles and can provide advice on the location to choose or create volumes in an IBM ESS 800
Planning information
Packaging
Tivoli Storage Productivity Center for Replication Basic Edition for System z V4.2 and Tivoli Storage Productivity Center for Replication for System z V4.2 are distributed with:
- International Program License Agreement (Z125-3301)
- License Information document
- Tape media
- Publications (refer to the Publications section)
This program, when downloaded from a Web site, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.
Security, auditability, and control
Tivoli Storage Productivity Center for Replication Basic Edition for System z V4.2 and Tivoli Storage Productivity Center for Replication for System z use the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Global Technology Services
Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.
Back to top
|
|
| Licensing metric definitions and pricing examples |
|
Licensing metric definitions
IBM Tivoli Storage Productivity Center terabyte capacity
A terabyte capacity is each individual terabyte of storage capacity managed by the IBM Tivoli Storage Productivity Center for Replication for System z products. Managed capacity for the IBM Tivoli Storage Productivity Center for Replication for System z products is defined as the source device capacity. Only the source device capacity (not the target device) is included in this pricing definition.
Machine
A machine is a server and a unit of measure by which the program can be licensed. A server is a physical computer that is comprised of processing units, memory, and input/output capabilities and that executes requested procedures, commands, or applications for one or more users or client devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate server. For the purpose of server-based licensing, licensee must obtain entitlements for each server which is made available to the program, regardless of the number of processor cores and/or partitions in the server or the number of copies of the program on the server.
Terabyte
Terabyte is a unit of measure by which the program can be licensed. A terabyte is 2 to the 40th power bytes. Licensee must obtain an entitlement for each terabyte of storage available to the program.
Note: Some programs may be licensed on a managed basis only. In that case, instead of the entitlements required for the program directly, licensee must obtain terabyte entitlements for this program sufficient to cover the storage managed by the program.
VU Value Unit
VU Value Unit is a unit of measure by which the program can be licensed. VU Value Unit Proofs of Entitlement (PoEs) are based on the number of units of users or a specific resource used or managed by the program. Licensee must obtain sufficient entitlements for the number of VU Value Units required for licensee's environment as specified in the table below. VU Value Unit entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with VU Value Unit entitlements of another program.
Pricing examples
Terabyte (TB) based scaling definitions for System z (VUE027) Usage level, cumulative Minimum Maximum Value Units/TB Tier 1 1 12 1.0000 Tier 2 13 32 0.8455 Tier 3 33 64 0.6137 Tier 4 65 100 0.4639 Tier 5 101 250 0.3870 Tier 6 251+ 0.3097
If you only plan to manage HyperSwap volumes on System z, you should order Tivoli Storage Productivity Center for Replication Basic Edition for System z, at no charge. There is a small fee per machine for service and subscription that covers support for one year. If you are interested in advanced copy services, in addition to HyperSwap, you need to order the priced product, Tivoli Storage Productivity Center for Replication for System z. Refer to the scenarios below.
Notes for Tivoli Storage Productivity Center for Replication for System z
- The Two Site feature is a prerequisite for the Three Site optional feature.
- It is not possible to order a number of TB for the Three Site optional feature that exceeds the number of TB ordered for the Two Site feature.
Scenario 1: The customer wants to manage 5 TB of storage capacity with Tivoli Storage Productivity Center for Replication for System z, using either FlashCopy, Metro Mirror, or Global Mirror:
Systems managed TB quantity in TB entitlements
customer environment required
5 TB of 5 TB 5 TB of IBM
Tivoli Storage Tivoli Storage
Productivity Productivity
Center for Center for
Replication Replication
for System z for System z
Two Site BC Two Site BC
feature feature
Scenario 2: The customer wants to manage 10 TB of storage capacity using Metro Global Mirror with Tivoli Storage Productivity Center for Replication for System z Three Site BC feature and therefore needs 10 TB of the prerequisite Tivoli Storage Productivity Center for Replication for System z Two Site BC feature:
Systems managed TB quantity in TB entitlements
customer environment required
10 TB of 10 TB 10 TB of IBM
Tivoli Storage Tivoli Storage
Productivity Productivity
Center for Center for
Replication Replication
for System z for System z
Two Site BC Two Site BC
feature feature
10 TB of 10 TB 10 TB of
Tivoli Storage Tivoli Storage
Productivity Productivity
Center for Center for
Replication Replication
for System z for System z
Three Site BC Three Site BC
feature feature
Scenario 3: The customer wants to add 20 more TB of storage capacity to their existing license of 30 TB of storage capacity for Tivoli Storage Productivity Center for Replication for System z:
Systems managed TB quantity in Additional TB
customer environment entitlements required
50 TB of 50 TB 20 TB of
Tivoli Storage Tivoli Storage
Productivity Productivity
Center for Center for
Replication Replication
for System z for System z
Two Site BC Two Site BC
feature feature
Scenario 4: The customer wants to perform Basic Hyperswap functions on System z using Tivoli Storage Productivity Center for Replication Basic Edition for System z:
- For each System z server running an active copy of Tivoli Storage Productivity Center for Replication Basic Edition for System z, a copy of Tivoli Storage Productivity Center for Replication Basic Edition for System z is required. If you are managing one or more sysplexes across one or more partitions or servers, where all active copies of Tivoli Storage Productivity Center for Replication Basic Edition for System z are running on a single System z server, then one copy of Tivoli Storage Productivity Center for Replication Basic Edition for System z is required.
- If you are managing multiple sysplexes across multiple servers and the active copies of Tivoli Storage Productivity Center for Replication Basic Edition for System z are running on multiple System z servers, then one copy of Tivoli Storage Productivity Center for Replication Basic Edition for System z is required for each System z server running an active copy of Tivoli Storage Productivity Center for Replication Basic Edition for System z.
Back to top
|
|
| Ordering information |
|
Consult your IBM representative.
Value Unit exhibit VUE027
Cumulative usage Level Value Units per TB 1 - 12 TB 1 VU/TB 13 - 32 TB 0.8455 VUs/TB 33 - 64 TB 0.6137 VUs/TB 65 - 100 TB 0.4639 VUs/TB 101 - 250 TB 0.3870 VUs/TB 251+ TB 0.3097 VUs/TB
Ordering z/OS through the Internet
ShopzSeries provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at
Current licensees
Current licensees, with support in effect, will automatically be shipped the update.
New licensees
Orders for new licenses will be accepted now.
Shipment will begin on the planned availability date.
Basic license
Ordering information for 5698-B30 and 5698-B31 non-MSU-based System z offerings
To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.
Program name: Tivoli Storage Productivity Center for Replication
Basic Edition for System z V4.2
Program PID: 5698-B30
Entitlement License option/
identifier Description Pricing metric
S015H9C Tivoli Storage Productivity Basic OTC, per Machine
Center for Replication
Basic Edition for System z
Orderable supply ID Language Distribution medium
S015H96 Multilingual Tape
Subscription and Support PID: 5698-RB1
Entitlement License option/
identifier Description Pricing metric
S0150HC Tivoli Storage Productivity Basic MSC, per Machine
Center for Replication SW S&S
Basic Edition for System z No charge, decline SW S&S
S&S
Orderable supply ID Language Distribution medium
S01511M Multilingual Hardcopy pub
Program name: Tivoli Storage Productivity Center for Replication for
for System z V4.2
Program PID: 5698-B31
Entitlement License option/
identifier Description Pricing metric
S015H9D Tivoli Storage Productivity Basic OTC, per Value Unit
Center for Replication for
System z Two Site BC
Orderable supply ID Language Distribution medium
S015H98 Multilingual Tape
Entitlement License option/
identifier Description Pricing metric
S015H9F Tivoli Storage Productivity Basic OTC, per Value Unit
Center for Replication for
System z Three Site BC
Orderable supply ID Language Distribution medium
S015H9B Multilingual Tape
Subscription and Support PID: 5698-S1A
Entitlement License option/
identifier Description Pricing metric
S0140WX Tivoli Storage Basic MSC, per Value Unit SW S&S
Productivity Center No charge, decline SW S&S
for Replication for
System z Two Site BC
S&S
Orderable supply ID Language Distribution medium
S0144F4 Multilingual Hardcopy publication
Entitlement License option/
identifier Description Pricing metric
S0140WZ Tivoli Storage Basic MSC, per Value Unit SW S&S
Productivity Center No charge, decline SW S&S
for Replication for
System z Three Site
BC S&S
Orderable supply ID Language Distribution medium
S0144F3 Multilingual Hardcopy publication
Subscription and Support
Subscription and Support must be ordered to receive voice technical support via telephone during normal business hours, and future releases and versions, at no additional charge. The capacity of Subscription and Support (for example, Processor Value Units or terabytes) must be the same as the capacity ordered for the product licenses.
To order, specify the Subscription and Support program product number and the appropriate license or charge option.
IBM is also providing Subscription and Support for these products, via a separately purchased offering, under the terms of the IBM International Agreement for Acquisition of Support Maintenance. This offering:
- Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
- Entitles you to future releases and versions, at no additional charge. Note that you are not entitled to new products.
When Subscription and Support is ordered, the charges will automatically renew annually unless cancelled by you.
Customized Offerings
Product deliverables are shipped only via Customized Offerings (for example, CBPDO, ServerPac, SystemPac®).
CBPDO and ServerPac are offered for Internet delivery, where ShopzSeries product ordering is available. Internet delivery of ServerPac may help improve automation and software delivery time. For more details on Internet delivery, refer to the ShopzSeries help information at
Media type for this software product is chosen during the Customized Offerings ordering process. Based on your customer environment, it is recommended that the highest possible density tape media is selected. Currently offered media types are:
- CBPDOs - 3480, 3480 Compressed, 3490E, 3590, 3592*
- ServerPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*
- SystemPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*
*3592 is highest density media. Selecting 3592 will ship the fewest number of media.
Once a product becomes generally available, it will be included in the next ServerPac and SystemPac monthly update.
Production of software product orders will begin on the planned general availability date.
- CBPDO shipments will begin one week after general availability.
- ServerPac shipments will begin two weeks after inclusion in ServerPac.
- SystemPac shipments will begin four weeks after inclusion in SystemPac due to additional customization, and data input verification.
Back to top
|
|
| Terms and conditions |
|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage® Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
Licensing
IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use.
Agreement for Acquisition of Software Maintenance
The following agreement applies for Software Subscription and Support (Software Maintenance) and does not require customer signatures:
- IBM Agreement for Acquisition of Software Maintenance (Z125-6011)
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
IBM System z Operational Support Services - SoftwareXcel is an option if you desire added services.
License Information form number
- IBM Tivoli Storage Productivity Center for Replication Basic Edition for System z: L-JTUR-85LPRF
- IBM Tivoli Storage Productivity Center for Replication for System z: L-JTUR-85LPRF
The program's License Information will be available for review on the IBM Software License Agreement Web site
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program support
Support for the program products will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. Enhanced support, called Subscription and Support, includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Authorization for use on home/portable computer
You may not copy and use this program on another computer without paying additional license fees.
Other terms
Volume orders (IVO)
No
IBM International Passport Advantage Agreement
Passport Advantage applies
No
Usage restriction
Yes. For IBM Tivoli Storage Productivity Center for Replication Basic Edition for System z, usage is limited to the quantity of machines licensed.
For IBM Tivoli Storage Productivity Center for Replication for System z, usage is limited to the quantity of Value Units per terabytes licensed.
For additional information, refer to the License Information document that is available on the IBM Software License Agreement Web site
Software Subscription and Support (Software Maintenance) applies
No. For operating system software, the revised IBM Operational Support Services - SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the Software Subscription and Support (Software Maintenance) offering.
This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised offering, visit
System i Software Maintenance applies
No
Variable charges apply
No
Educational allowance available
Yes. When ordering through the program number process, a 15% education allowance applies to qualified education institution customers.
Education Software Allowance Program applies when ordering through the program number process.
ESAP available
Yes, to qualified customers.
Back to top
|
|
| IBM Electronic Services |
|
IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
Back to top
|
|
| Prices |
|
For all local charges, contact your IBM representative.
Back to top
|
|
| Announcement countries |
|
All European, Middle Eastern, and African countries except Iran, Sudan, and Syria.
Trademarks
HyperSwap, System Storage, DS8000, DS6000, DS4000 and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, Tivoli, System z, AIX, FlashCopy, z/OS, WebSphere, DB2, Enterprise Storage Server, SystemPac and Passport Advantage are registered trademarks of IBM Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at:
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
