IBM FlashSystem 5015 and 5035 entry-level storage offerings deliver cost-effective solutions for storage challenges

IBM Europe Hardware Announcement ZG21-0006
February 9, 2021

Table of contents
OverviewOverviewPublicationsPublications
Key requirementsKey requirementsTechnical informationTechnical information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
DescriptionDescriptionPricesPrices
Product numberProduct numberAnnouncement countriesAnnouncement countries


At a glance

Top rule

IBM FlashSystem 5000 family delivers additional offerings with the 5015 and 5035 storage solutions. These entry-level storage offerings enable organizations to overcome their storage challenges in a cost-effective manner. Built with IBM Spectrum Virtualize software, the FlashSystem family is an industry-leading storage solution.

IBM FlashSystem 5015 control enclosures feature:

  • Two node canisters, each with a two-core processor
  • 32 GB and 64 GB cache options (16 GB or 32 GB per canister)
  • 1 Gb iSCSI (copper) connectivity standard with optional 16 Gb FC, 12 Gb SAS, and 25/10 Gb iSCSI (optical) connectivity
  • 12 Gb SAS ports for expansion enclosure attachment
  • Twelve 3.5-inch large form factor (LFF) or twenty-four 2.5-inch small form factor (SFF) drive slots within the enclosure
  • Data reduction pools with thin provisioning for improved storage efficiency
  • Support for optional licensed features such as Easy Tier, FlashCopy, and Remote Mirroring

FlashSystem 5015 supports the attachment for up to ten 2U FlashSystem 5000 expansion enclosures or up to four 5U FlashSystem 5000 expansion enclosures, delivering support for up to 392 drives.

IBM FlashSystem 5035 control enclosures feature:

  • Two node canisters, each with a six-core processor
  • 32 GB and 64 GB cache options (16 GB or 32 GB per canister)
  • 10 Gb iSCSI (copper) connectivity standard with optional 16 Gb FC, 12 Gb SAS, and 25/10 Gb iSCSI (optical) connectivity
  • 12 Gb SAS ports for expansion enclosure attachment
  • Twelve 3.5-inch LFF or twenty-four 2.5-inch SFF drive slots within the enclosure
  • Data reduction pools with deduplication, compression, and thin provisioning for improved storage efficiency
  • Support for optional licensed features such as Easy Tier, FlashCopy, Remote Mirroring, system clustering, HyperSwap, and encryption of data at rest

FlashSystem 5035 supports the attachment for up to twenty 2U FlashSystem 5000 expansion enclosures or up to eight 5U FlashSystem 5000 expansion enclosures, delivering support for up to 504 drives or 1,008 in a two-way clustered system.

All models are delivered in a 2U, 19-inch rack mount enclosure and include a three-year warranty with customer replaceable unit (CRU) and on-site service. Optional warranty service upgrades are available for enhanced levels of warranty service.



Back to topBack to top

Overview

Top rule

FlashSystem 5015 and 5035 feature two node canisters in a compact, 2U 19-inch rackmount enclosure. Four different models are available to deliver a range of performance, scalability, and functional capabilities.

  • FlashSystem 5015 SFF Dual Control Enclosure
  • FlashSystem 5015 LFF Dual Control Enclosure
  • FlashSystem 5035 SFF Dual Control Enclosure
  • FlashSystem 5035 LFF Dual Control Enclosure

FlashSystem 5015 control enclosure models offer entry-level performance and scalability:

  • Two 2-core processors and up to 64 GB of cache
  • Support for 392 drives per system with the attachment of four FlashSystem 5000 high-density expansion enclosures
  • Data reduction pools with thin provisioning for improved storage efficiency

FlashSystem 5035 control enclosure models offer the highest level of performance and scalability:

  • Two 6-core processors and up to 64 GB of cache
  • Support for 504 drives per system with the attachment of eight FlashSystem 5000 high-density expansion enclosures and 1,008 drives with a two-way clustered configuration
  • Data reduction pools with thin provisioning for improved storage efficiency
  • Encryption of data at rest stored within the FlashSystem 5035 system

All FlashSystem 5015 ad 5035 models include:

  • A 2U, 19-inch rackmount enclosure with either AC or DC power
  • Dual-active intelligent array node canisters
  • Twelve 3.5-inch LFF or twenty-four 2.5-inch SFF drive slots within the enclosure
  • Support for the attachment of FlashSystem 5000 12 Gb SAS expansion enclosures
  • I/O connectivity options for 16 Gb FC, 12 Gb SAS, 10 Gb iSCSI, or 25 Gb iSCSI
  • Innovative, intuitive web-based GUI for easy system setup and management
  • Virtualization of internal storage for rapid, flexible provisioning and simple configuration changes
  • Distributed RAID 1, 5, and 6
  • Support for optional licensed features, including thin provisioning, Easy Tier, FlashCopy, and remote mirroring
    • IBM System Storage Easy Tier for automatic migration of frequently accessed data from disk drives to high performing flash drives
    • FlashCopy for creating instant copies of data for backup or application testing
    • Remote mirroring for data replication between systems at different locations through Metro Mirror and Global Mirror functions
  • Extensive interoperability support with support for most major server platforms and operating systems
  • One-way data migration to easily move your data onto a FlashSystem 5000 system

FlashSystem 5015 and 5035 support the attachment of existing FlashSystem 5000 expansion enclosure models 12G, 24G, and 92G. Model 12G (LFF) supports up to twelve 3.5-inch drives, while Model 24G (SFF) supports up to twenty-four 2.5-inch drives. Model 92G holds ninety-two 3.5 inch SAS drives. High-performance disk drives, high-capacity nearline disk drives, and flash (solid state) drives are supported. Drives of the same form factor can be intermixed within an enclosure, and LFF and SFF expansion enclosures can be intermixed within a FlashSystem 5000 system.

All FlashSystem 5000 functional capabilities are provided through IBM Spectrum Virtualize licensed machine code.



Back to topBack to top

Key requirements

Top rule

FlashSystem 5015 and 5035 require IBM Spectrum Virtualize licensed machine code level 8.4.0.1, or later.

See the FlashSystem 5000 product documentation and the IBM Support site for additional information on licensed machine code levels and other requirements.

For a comprehensive list of supported environments, devices, and configurations, go to the IBM System Storage Interoperation Center (SSIC).



Back to topBack to top

Planned availability date

Top rule

  • February 19, 2021: All IBM FlashSystem 5015 and 5035 models and features, except as noted below
  • April 26, 2021: 9200R Integration, 9200R Switch Duct, and 10m OM3 Fiber Cable (feature numbers AL0S, AL0B, and ACSU)
  • May 15, 2021: Model conversions
  • June 11, 2021: Designated Country (feature number ADZ1)

The Encryption Enablement feature and the Encryption USB Drive feature (feature numbers ALE1 and ALEC) are not available in the following countries:

  • Armenia
  • Belarus
  • Kazakhstan
  • Kyrgyzstan
  • Russia

Availability of programs with an encryption algorithm in France is subject to French government approval.



Back to topBack to top

Description

Top rule

FlashSystem 5015 and 5035 offerings consist of four control enclosure models.

FlashSystem 5015 control enclosure models 2N2 and 2N4

  • Two node canisters, each with a two-core processor
  • 32 GB cache (16 GB per canister) with optional 64 GB cache (32 GB per canister)
  • 1 Gb iSCSI connectivity standard with optional 16 Gb FC, 12 Gb SAS, 10 Gb iSCSI (optical), 25 Gb iSCSI (optical), and 1 Gb iSCSI connectivity
  • 12 Gb SAS ports for expansion enclosure attachment
  • Twelve slots for 3.5-inch LFF SAS drives (Model 2N2) and 24 slots for 2.5-inch SFF SAS drives (Model 2N4)
  • 2U, 19-inch rack mount enclosure with 100 - 240 V AC or -48 V DC power supplies

FlashSystem 5035 control enclosure models 3N2 and 3N4

  • Two node canisters, each with a six-core processor
  • 32 GB cache (16 GB per canister) with optional 64 GB cache (32 GB per canister)
  • 10 Gb iSCSI (copper) connectivity standard with optional 16 Gb FC, 12 Gb SAS, 10 Gb iSCSI (optical), and 25 Gb iSCSI (optical) connectivity
  • 12 Gb SAS ports for expansion enclosure attachment
  • Twelve slots for 3.5-inch LFF SAS drives (Model 3N2) and 24 slots for 2.5-inch SFF SAS drives (Model 3N4)
  • 2U, 19-inch rack mount enclosure with 100 - 240 V AC or -48 V DC power supplies

All models are available with a three-year warranty.

FC, SAS, and iSCSI connectivity with intermix flexibility

All FlashSystem 5015 and 5035 control enclosures include 1 Gb or 10 Gb Ethernet ports standard for iSCSI connectivity. The standard connectivity can be extended with additional ports or enhanced with additional connectivity through an optional I/O adapter card feature. The following configurations are available:

  1 Gb Ethernet (iSCSi) 10 Gb Ethernet - Copper (iSCSI) 12 Gb SAS 16 Gb FC 10 Gb Ethernet - Optical (iSCSi) 25 Gb iSCSI Ethernet
FlashSystem 5015 4 ports (standard) N/A 8 ports (with optional adapter card feature1) 8 ports (with optional adapter card feature1) 8 ports (with optional adapter card feature1) 4 ports (with optional adapter card feature1)
FlashSystem 5035 N/A 4 ports (standard) 8 ports (with optional adapter card feature1) 8 ports (with optional adapter card feature1) 8 ports (with optional adapter card feature1) 4ports (with optional adapter card feature1)

1 One optional I/O adapter card feature is allowed per FlashSystem 5000 control enclosure.

N/A = Not available

Select ports on FlashSystem 5000 control enclosures support additional link speeds. For example, the 10 Gb Ethernet (copper) ports on FlashSystem 5035 also support 1 Gb iSCSI. For a comprehensive list of supported environments, devices, and configurations, go to the IBM SSIC website.

Drive options and intermix flexibility meet a complete range of needs

FlashSystem 5000 is designed to support a complete range of data storage requirements, from highly utilized applications to high-capacity, low usage application with hybrid or all-flash solutions.

The following 3.5-inch LFF drives are supported:

  • High-performance, enterprise-class disk drives: 900 GB, 1.2 TB, 1.8 TB, and 2.4 TB 10,000 rpm2
  • High-capacity, archival class nearline disk drives: 4 TB, 6 TB, 8 TB, 10 TB, 12 TB, 14 TB, 16 TB, and 18 TB 7,200 rpm

2 These are 2.5-inch drives packaged in a 3.5-inch carrier.

The following 2.5-inch SFF drives are supported:

  • Flash drives: 800 GB, 1.92 TB, 3.84 TB, 7.68 TB, 15.36 TB, and 30.72 TB
  • High-performance, enterprise class disk drives: 900 GB, 1.2 TB, 1.8 TB, and 2.4 TB 10,000 rpm
  • High-capacity, archival class nearline disk drives: 2 TB 7,200 rpm

All drives are dual-port and hot-swappable. Drives of the same form factor can be intermixed within an enclosure, and LFF and SFF expansion enclosures can be intermixed behind either an LFF or SFF control enclosure.

Scalable configurations respond to growing capacity needs

FlashSystem 5015 systems scale to 392 drives per system with the attachment of four FlashSystem 5000 high-density LFF expansion enclosures.

FlashSystem 5035 system scales to 504 drives per system with the attachment of eight FlashSystem 5000 high-density expansion enclosures. FlashSystem 5035 systems can be clustered to help deliver even greater performance, bandwidth, and storage capacity. With two-way system clustering, the maximum size of a FlashSystem 5035 system increases to 1,008 drives.

Designed for high availability

FlashSystem 5015 and 5035 are designed to offer high system and data availability with the following features:

  • Dual-active, intelligent node canisters with mirrored cache
  • Dual-port drives with automatic drive failure detection
  • Distributed RAID 1, 5, and 6
  • Redundant hardware, including power supplies and fans
  • Hot-swappable and client replaceable components
  • Automated path failover support for the data path between the server and the drives
  • HyperSwap, only available on 5035 models

Rich set of functional capabilities standard with every system

As a member of the FlashSystem family, FlashSystem 5015 and 5035 leverage IBM Spectrum Virtualize software functions and management tools. The following functions are included with FlashSystem 5015 and 5035 models:

  • Distributed RAID 1, 5, and 6 provides the flexibility to choose the level of data protection required.
  • Virtualization of internal storage enables rapid, flexible provisioning and simple configuration changes.
  • Thin provisioning optimizes efficiency by allocating disk storage space in a flexible manner among multiple users, based on the minimum space required by each user at any given time. With thin provisioning, applications consume only the space they are actually using, not the total space that has been allocated to them.
  • Data reduction pools increase existing infrastructure capacity utilization by leveraging the following efficiency functions:
    • Automatically deallocate and reclaim capacity of thin-provisioned volumes containing deleted data and, for the first time, enable this reclaimed capacity to be reused by other volumes.
    • Block deduplication for increased efficiency of storage usage by utilizing pointers in duplicate blocks rather than keeping multiple copies (FlashSystem 5035 only).
    • Compression improves efficiency by storing more active primary data in the same physical disk space (FlashSystem 5035 only).
  • Dynamic migration delivers efficiency and business value through a nondisruptive migration function.
  • FlashCopy enables you to create copies of data for backup, parallel processing, testing, and development, and have the copies available almost immediately. FlashSystem 5015 and 5035 support up to 64 FlashCopy mappings per system.
  • Graphical user interface delivers intuitive data management designed with point-and-click system management capabilities.

Optional licensed functions and 90-day trial period

FlashSystem 5015 and 5035 capabilities can be expanded with the following optional licensed functions. Each function is licensed to a control enclosure and covers the entire system (control enclosure and all attached expansion enclosures).

To help evaluate the benefits of these capabilities, licensed functions (with the exception of FlashCopy upgrade) can be enabled at no charge for a 90-day trial period. Trials are initiated from the FlashSystem management GUI and do not require any IBM intervention. Upon expiration of the trial, the function will be automatically disabled unless a license key for that function has been installed onto the machine.

  • FlashCopy enables the creation of copies of data for backup, parallel processing, testing, and development, and will allow the copies to be available almost immediately. All FlashSystem 5015 and 5035 systems support up to 64 targets per system at no charge. The FlashCopy upgrade option increases this support to 8,192 FlashCopy mappings per system.
  • Easy Tier storage tiering helps optimize storage use with data location to improve system performance, reduce costs, and simplify management. Easy Tier automatically and dynamically moves frequently accessed data to flash (solid state) drives in the system, resulting in flash drive performance without manually creating and managing storage tier policies. Easy Tier makes it easy and economical to deploy flash drives in the environment.
  • Remote mirroring provides storage system-based data replication using either synchronous or asynchronous data transfers:
    • Metro Mirror is designed to maintain a fully synchronized copy at metropolitan distances (up to 300 km).
    • Global Mirror is designed to operate asynchronously and helps maintain a copy at much greater distances (up to 8,000 km).
    • Both functions are designed to support VMware Site Recovery Manager to help speed disaster recovery.
    • For ultimate flexibility, FlashSystem 5000 remote mirroring is designed to interoperate with any other IBM Spectrum Virtulaize family system, including FlashSystem 5000, FlashSystem 7000, FlashSystem 9000, and IBM SAN Volume Controller.
    • The remote mirroring option must be acquired (or licensed) for both the primary (local) and secondary (remote) systems. If FlashSystem 5000 is mirrored to a system other than FlashSystem 5000, the other system must have the appropriate and applicable license for remote mirroring.
  • HyperSwap requires remote mirroring to be activated on the machine. It delivers high availability configurations for resilient virtualized environments.

Encryption for enhanced data security with FlashSystem 5035

FlashSystem 5035 supports encryption for data at rest. Encryption is performed by the FlashSystem 5035 control enclosure for data stored within the entire FlashSystem 5035 system, the FlashSystem 5035 control enclosure, and all attached FlashSystem 5000 expansion enclosures.

Encryption is enabled on FlashSystem 5035 through the acquisition of the Encryption Enablement feature. This feature enables encryption on the entire FlashSystem 5035 system.

The Encryption USB Flash Drives (Four Pack) feature or IBM Security Key Manager (SKLM) are required for encryption keys management.

IBM Storage Insights

Available at no charge, cloud-based IBM Storage Insights provides a single dashboard that gives you a clear view of all your IBM block storage. You'll be able to make better decisions by seeing trends in performance and capacity. Storage health information enables you to focus on areas needing attention and when IBM support is needed, Storage Insights simplifies uploading logs, speeds resolution with online configuration data, and provides an overview of open tickets all in one place. Storage Insights Pro is a subscription service that provides longer historical views of data, more reporting and optimization options, and supports IBM file and block storage together with EMC VNX and VMAX.

There is no ordering required. For registration and installation information, see the IBM Storage Insights Enrollment website.

Accessibility by people with disabilities

Accessibility Compliance Reports (previously known as a VPAT) containing details on accessibility compliance to standards, including the Worldwide Consortium Web Content Accessibility Guidelines, European Standard EN 301 349, and US Section 508, can be found on the IBM Accessibility Conformance Report Request website.



Back to topBack to top

Product number

Top rule

The following are newly announced features and models on the specified models of the IBM System Storage 2072, 2076, 2077, 2078, 2145, 2147, 9846, and 9848 machine types:

Description Machine type Model Feature
18 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 12G AL3G
10 GbE SW SFP+ Transceivers (Four) 2072 2H2 ACHQ
10 GbE SW SFP+ Transceivers (Four) 2072 2H4 ACHQ
IBM FlashSystem 5015 LFF Control Enclosure 2072 2N2  
JEMT Indicator 2072 2N2 0021
Bulk Order Indicator 2072 2N2 5555
Power Cord - EMEA 2072 2N2 9716
Power Cord - Australia/NZ 2072 2N2 9717
Power Cord - Europe/Africa 2072 2N2 9718
Power Cord - Denmark 2072 2N2 9719
Power Cord - South Africa 2072 2N2 9720
Power Cord - Switzerland 2072 2N2 9721
Power Cord - Chile/Italy 2072 2N2 9722
Power Cord - Israel 2072 2N2 9723
Power Cord - Argentina 2072 2N2 9725
Power Cord - China 2072 2N2 9726
Power Cord - PDU Connection 2072 2N2 9730
Power Cord - US/Group 1 2072 2N2 9731
Power Cord - Taiwan 2072 2N2 9732
Power Cord - Brazil 2072 2N2 9733
Power Cord - India 2072 2N2 9734
Power Cord - Japan 2072 2N2 9735
Power Cord - Korea 2072 2N2 9736
Power Cord - Chicago 2072 2N2 9737
RFID AG/AP: 902-928 Mhz 2072 2N2 A2EV
RFID EMEA: 865.6-867.8 Mhz 2072 2N2 A2EW
10 GbE SW SFP+ Transceivers (Four) 2072 2N2 ACHQ
16 Gb FC LW SFP Transceivers (Pair) 2072 2N2 ACHU
0.6m SAS Cable (mSAS HD to mSAS) 2072 2N2 ACSA
1.5m SAS Cable (mSAS HD to mSAS) 2072 2N2 ACSB
3m SAS Cable (mSAS HD to mSAS) 2072 2N2 ACSC
1m OM3 Fiber Cable (LC) 2072 2N2 ACSQ
5m OM3 Fiber Cable (LC) 2072 2N2 ACSR
10m OM3 Fiber Cable (LC) 2072 2N2 ACSS
25m OM3 Fiber Cable (LC) 2072 2N2 ACST
0.6m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 2N2 ACUA
1.5m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 2N2 ACUB
3m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 2N2 ACUC
6m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 2N2 ACUE
OEM 1 FC Order Indicator 2072 2N2 ACW1
OEM 2 FC Order Indicator 2072 2N2 ACW2
OEM 3 FC Order Indicator 2072 2N2 ACW3
OEM 4 FC Order Indicator 2072 2N2 ACW4
OEM 5 FC Order Indicator 2072 2N2 ACW5
OEM 6 FC Order Indicator 2072 2N2 ACW6
OEM 7 FC Order Indicator 2072 2N2 ACW7
OEM 8 FC Order Indicator 2072 2N2 ACW8
OEM 9 FC Order Indicator 2072 2N2 ACW9
OEM 10 FC Order Indicator 2072 2N2 ACWA
OEM 11 FC Order Indicator 2072 2N2 ACWB
OEM 12 FC Order Indicator 2072 2N2 ACWC
OEM 13 FC Order Indicator 2072 2N2 ACWD
OEM 14 FC Order Indicator 2072 2N2 ACWE
OEM 15 FC Order Indicator 2072 2N2 ACWF
OEM 1 MTM Order Indicator 2072 2N2 ACY1
OEM 2 MTM Order Indicator 2072 2N2 ACY2
OEM 3 MTM Order Indicator 2072 2N2 ACY3
OEM 4 MTM Order Indicator 2072 2N2 ACY4
OEM 5 MTM Order Indicator 2072 2N2 ACY5
OEM 6 MTM Order Indicator 2072 2N2 ACY6
OEM 7 MTM Order Indicator 2072 2N2 ACY7
OEM 8 MTM Order Indicator 2072 2N2 ACY8
OEM 9 MTM Order Indicator 2072 2N2 ACY9
OEM 10 MTM Order Indicator 2072 2N2 ACYA
OEM 11 MTM Order Indicator 2072 2N2 ACYB
OEM 12 MTM Order Indicator 2072 2N2 ACYC
OEM 13 MTM Order Indicator 2072 2N2 ACYD
OEM 14 MTM Order Indicator 2072 2N2 ACYE
OEM 15 MTM Order Indicator 2072 2N2 ACYF
Generic Bezel 2072 2N2 ACZA
Generic Packaging 2072 2N2 ACZF
Order Type 1 - CTO 2072 2N2 ADN1
Order Type 2 - MTM Only 2072 2N2 ADN2
Order Type 3 - FC Only 2072 2N2 ADN3
No Rules Order Indicator 2072 2N2 ADNR
TAA Designated Country 2072 2N2 ADZ1
Shipping and Handling NC 2072 2N2 AG00
Shipping and Handling 2072 2N2 AGJW
Power Cord - DC 2072 2N2 AHP4
Power Cord - PDU Connection (C20) 2072 2N2 AHP6
AC Power Supply High Efficiency (Pair) 2072 2N2 AHPA
DC Power Supply -48V (Pair) 2072 2N2 AHPB
20A Circuit Breaker (Pair) 2072 2N2 AHPC
Future use - reserved 1 2072 2N2 AHY1
Future use - reserved 2 2072 2N2 AHY2
Future use - reserved 3 2072 2N2 AHY3
Future use - reserved 4 2072 2N2 AHY4
Future use - reserved 5 2072 2N2 AHY5
Future use - reserved 6 2072 2N2 AHY6
Future use - reserved 7 2072 2N2 AHY7
Future use - reserved 8 2072 2N2 AHY8
Future use - reserved 9 2072 2N2 AHY9
VersaStack Solution Indicator 2072 2N2 AHZC
Hybrid Flash Indicator 2072 2N2 AHZE
Red Hat OpenShift Indicator 2072 2N2 AJGH
900 GB 10,000 rpm 12 Gb SAS 3.5 Inch HDD 2072 2N2 AL27
1.2 TB 10,000 rpm 12 Gb SAS 3.5 Inch HDD 2072 2N2 AL28
1.8 TB 10,000 rpm 12 Gb SAS 3.5 Inch HDD 2072 2N2 AL29
2.4 TB 10,000 rpm 12 Gb SAS 3.5 Inch HDD 2072 2N2 AL2A
4 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 2N2 AL39
6 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 2N2 AL3A
8 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 2N2 AL3B
10 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 2N2 AL3C
12 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 2N2 AL3D
14 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 2N2 AL3E
16 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 2N2 AL3F
18 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 2N2 AL3G
12 Gb SAS 4 Port Adapter Cards (Pair) 2072 2N2 ALBA
16 Gb FC 4 Port Adapter Cards (Pair) 2072 2N2 ALBB
10 Gb Ethernet 4 Port Adapter Cards (Pair) 2072 2N2 ALBD
25GbE (RoCE) Adapter Cards (Pair) 2072 2N2 ALBE
25GbE (iWARP) Adapter Cards (Pair) 2072 2N2 ALBF
FlashCopy Upgrade 2072 2N2 ALE7
Remote Mirroring 2072 2N2 ALE8
Easy Tier 2072 2N2 ALE9
Storwize V5000E Cache Upgrade 2072 2N2 ALGA
ServicePac Warranty and Maintenance Option 5 YR 24x7 Same Day rCL/4hrPD 2072 2N2 B0MT
ServicePac for Hard Drive or Media Retention for Storage 3 years 2072 2N2 B0NQ
ServicePac Warranty Service Upgrade 3 YR 24x7 Same Day ORT 6hrCL/4hrPD 2072 2N2 B0PC
ServicePac for Hard Drive or Media Retention for Storage 5 years 2072 2N2 B0PF
ServicePac Machine Setup Support for Storage 2072 2N2 B0SK
ServicePac Warranty Service Upgrade 3 YR 24x7 Committed Fix 24h 2072 2N2 B0YH
ServicePac Warranty and Maintenance Option 5 YR 24x7 Committed Fix 24h 2072 2N2 B17H
BP Post-Sale Services: 1 Day 2072 2N2 SVBP
IBM Systems Lab Services Post-Sale Services: 1 Day 2072 2N2 SVCS
Other IBM Post-Sale Services: 1 Day 2072 2N2 SVNN
IBM FlashSystem 5015 SFF Control Enclosure 2072 2N4  
JEMT Indicator 2072 2N4 0021
Bulk Order Indicator 2072 2N4 5555
Power Cord - EMEA 2072 2N4 9716
Power Cord - Australia/NZ 2072 2N4 9717
Power Cord - Europe/Africa 2072 2N4 9718
Power Cord - Denmark 2072 2N4 9719
Power Cord - South Africa 2072 2N4 9720
Power Cord - Switzerland 2072 2N4 9721
Power Cord - Chile/Italy 2072 2N4 9722
Power Cord - Israel 2072 2N4 9723
Power Cord - Argentina 2072 2N4 9725
Power Cord - China 2072 2N4 9726
Power Cord - PDU Connection 2072 2N4 9730
Power Cord - US/Group 1 2072 2N4 9731
Power Cord - Taiwan 2072 2N4 9732
Power Cord - Brazil 2072 2N4 9733
Power Cord - India 2072 2N4 9734
Power Cord - Japan 2072 2N4 9735
Power Cord - Korea 2072 2N4 9736
Power Cord - Chicago 2072 2N4 9737
RFID AG/AP: 902-928 Mhz 2072 2N4 A2EV
RFID EMEA: 865.6-867.8 Mhz 2072 2N4 A2EW
10 GbE SW SFP+ Transceivers (Four) 2072 2N4 ACHQ
16 Gb FC LW SFP Transceivers (Pair) 2072 2N4 ACHU
0.6m SAS Cable (mSAS HD to mSAS) 2072 2N4 ACSA
1.5m SAS Cable (mSAS HD to mSAS) 2072 2N4 ACSB
3m SAS Cable (mSAS HD to mSAS) 2072 2N4 ACSC
1m OM3 Fiber Cable (LC) 2072 2N4 ACSQ
5m OM3 Fiber Cable (LC) 2072 2N4 ACSR
10m OM3 Fiber Cable (LC) 2072 2N4 ACSS
25m OM3 Fiber Cable (LC) 2072 2N4 ACST
0.6m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 2N4 ACUA
1.5m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 2N4 ACUB
3m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 2N4 ACUC
6m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 2N4 ACUE
OEM 1 FC Order Indicator 2072 2N4 ACW1
OEM 2 FC Order Indicator 2072 2N4 ACW2
OEM 3 FC Order Indicator 2072 2N4 ACW3
OEM 4 FC Order Indicator 2072 2N4 ACW4
OEM 5 FC Order Indicator 2072 2N4 ACW5
OEM 6 FC Order Indicator 2072 2N4 ACW6
OEM 7 FC Order Indicator 2072 2N4 ACW7
OEM 8 FC Order Indicator 2072 2N4 ACW8
OEM 9 FC Order Indicator 2072 2N4 ACW9
OEM 10 FC Order Indicator 2072 2N4 ACWA
OEM 11 FC Order Indicator 2072 2N4 ACWB
OEM 12 FC Order Indicator 2072 2N4 ACWC
OEM 13 FC Order Indicator 2072 2N4 ACWD
OEM 14 FC Order Indicator 2072 2N4 ACWE
OEM 15 FC Order Indicator 2072 2N4 ACWF
OEM 1 MTM Order Indicator 2072 2N4 ACY1
OEM 2 MTM Order Indicator 2072 2N4 ACY2
OEM 3 MTM Order Indicator 2072 2N4 ACY3
OEM 4 MTM Order Indicator 2072 2N4 ACY4
OEM 5 MTM Order Indicator 2072 2N4 ACY5
OEM 6 MTM Order Indicator 2072 2N4 ACY6
OEM 7 MTM Order Indicator 2072 2N4 ACY7
OEM 8 MTM Order Indicator 2072 2N4 ACY8
OEM 9 MTM Order Indicator 2072 2N4 ACY9
OEM 10 MTM Order Indicator 2072 2N4 ACYA
OEM 11 MTM Order Indicator 2072 2N4 ACYB
OEM 12 MTM Order Indicator 2072 2N4 ACYC
OEM 13 MTM Order Indicator 2072 2N4 ACYD
OEM 14 MTM Order Indicator 2072 2N4 ACYE
OEM 15 MTM Order Indicator 2072 2N4 ACYF
Generic Bezel 2072 2N4 ACZA
Generic Packaging 2072 2N4 ACZF
Order Type 1 - CTO 2072 2N4 ADN1
Order Type 2 - MTM Only 2072 2N4 ADN2
Order Type 3 - FC Only 2072 2N4 ADN3
No Rules Order Indicator 2072 2N4 ADNR
TAA Designated Country 2072 2N4 ADZ1
Shipping and Handling NC 2072 2N4 AG00
Shipping and Handling 2072 2N4 AGJW
Power Cord - DC 2072 2N4 AHP4
Power Cord - PDU Connection (C20) 2072 2N4 AHP6
AC Power Supply High Efficiency (Pair) 2072 2N4 AHPA
DC Power Supply -48V (Pair) 2072 2N4 AHPB
20A Circuit Breaker (Pair) 2072 2N4 AHPC
Future use - reserved 1 2072 2N4 AHY1
Future use - reserved 2 2072 2N4 AHY2
Future use - reserved 3 2072 2N4 AHY3
Future use - reserved 4 2072 2N4 AHY4
Future use - reserved 5 2072 2N4 AHY5
Future use - reserved 6 2072 2N4 AHY6
Future use - reserved 7 2072 2N4 AHY7
Future use - reserved 8 2072 2N4 AHY8
Future use - reserved 9 2072 2N4 AHY9
VersaStack Solution Indicator 2072 2N4 AHZC
All Flash Indicator 2072 2N4 AHZD
Hybrid Flash Indicator 2072 2N4 AHZE
Red Hat OpenShift Indicator 2072 2N4 AJGH
900 GB 10,000 rpm 12 Gb SAS 2.5 Inch HDD 2072 2N4 AL68
1.2 TB 10,000 rpm 12 Gb SAS 2.5 Inch HDD 2072 2N4 AL69
1.8 TB 10,000 rpm 12 Gb SAS 2.5 Inch HDD 2072 2N4 AL6A
2.4 TB 10,000 rpm 12 Gb SAS 2.5 Inch HDD 2072 2N4 AL6B
2 TB 7,200 rpm 12 Gb SAS NL 2.5 Inch HDD 2072 2N4 AL76
1.92TB 12 Gb SAS 2.5 Inch Flash Drive 2072 2N4 AL80
3.84TB 12 Gb SAS 2.5 Inch Flash Drive 2072 2N4 AL81
7.68TB 12 Gb SAS 2.5 Inch Flash Drive 2072 2N4 AL82
15.36TB 12 Gb SAS 2.5 Inch Flash Drive 2072 2N4 AL83
30.72TB 12 Gb SAS 2.5 Inch Flash Drive 2072 2N4 AL84
800 GB 3DWPD 12 Gb SAS 2.5 Inch Flash Drive 2072 2N4 AL8A
12 Gb SAS 4 Port Adapter Cards (Pair) 2072 2N4 ALBA
16 Gb FC 4 Port Adapter Cards (Pair) 2072 2N4 ALBB
10 Gb Ethernet 4 Port Adapter Cards (Pair) 2072 2N4 ALBD
25GbE (RoCE) Adapter Cards (Pair) 2072 2N4 ALBE
25GbE (iWARP) Adapter Cards (Pair) 2072 2N4 ALBF
FlashCopy Upgrade 2072 2N4 ALE7
Remote Mirroring 2072 2N4 ALE8
Easy Tier 2072 2N4 ALE9
Storwize V5000E Cache Upgrade 2072 2N4 ALGA
ServicePac Warranty and Maintenance Option 5 YR 24x7 Same Day rCL/4hrPD 2072 2N4 B0MT
ServicePac for Hard Drive or Media Retention for Storage 3 years 2072 2N4 B0NQ
ServicePac Warranty Service Upgrade 3 YR 24x7 Same Day ORT 6hrCL/4hrPD 2072 2N4 B0PC
ServicePac for Hard Drive or Media Retention for Storage 5 years 2072 2N4 B0PF
ServicePac Machine Setup Support for Storage 2072 2N4 B0SK
ServicePac Warranty Service Upgrade 3 YR 24x7 Committed Fix 24h 2072 2N4 B0YH
ServicePac Warranty and Maintenance Option 5 YR 24x7 Committed Fix 24h 2072 2N4 B17H
BP Post-Sale Services: 1 Day 2072 2N4 SVBP
IBM Systems Lab Services Post-Sale Services: 1 Day 2072 2N4 SVCS
Other IBM Post-Sale Services: 1 Day 2072 2N4 SVNN
10 GbE SW SFP+ Transceivers (Four) 2072 3H2 ACHQ
10 GbE SW SFP+ Transceivers (Four) 2072 3H4 ACHQ
IBM FlashSystem 5035 LFF Control Enclosure 2072 3N2  
JEMT Indicator 2072 3N2 0021
Bulk Order Indicator 2072 3N2 5555
Power Cord - EMEA 2072 3N2 9716
Power Cord - Australia/NZ 2072 3N2 9717
Power Cord - Europe/Africa 2072 3N2 9718
Power Cord - Denmark 2072 3N2 9719
Power Cord - South Africa 2072 3N2 9720
Power Cord - Switzerland 2072 3N2 9721
Power Cord - Chile/Italy 2072 3N2 9722
Power Cord - Israel 2072 3N2 9723
Power Cord - Argentina 2072 3N2 9725
Power Cord - China 2072 3N2 9726
Power Cord - PDU Connection 2072 3N2 9730
Power Cord - US/Group 1 2072 3N2 9731
Power Cord - Taiwan 2072 3N2 9732
Power Cord - Brazil 2072 3N2 9733
Power Cord - India 2072 3N2 9734
Power Cord - Japan 2072 3N2 9735
Power Cord - Korea 2072 3N2 9736
Power Cord - Chicago 2072 3N2 9737
RFID AG/AP: 902-928 Mhz 2072 3N2 A2EV
RFID EMEA: 865.6-867.8 Mhz 2072 3N2 A2EW
10 GbE SW SFP+ Transceivers (Four) 2072 3N2 ACHQ
16 Gb FC LW SFP Transceivers (Pair) 2072 3N2 ACHU
0.6m SAS Cable (mSAS HD to mSAS) 2072 3N2 ACSA
1.5m SAS Cable (mSAS HD to mSAS) 2072 3N2 ACSB
3m SAS Cable (mSAS HD to mSAS) 2072 3N2 ACSC
1m OM3 Fiber Cable (LC) 2072 3N2 ACSQ
5m OM3 Fiber Cable (LC) 2072 3N2 ACSR
10m OM3 Fiber Cable (LC) 2072 3N2 ACSS
25m OM3 Fiber Cable (LC) 2072 3N2 ACST
0.6m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 3N2 ACUA
1.5m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 3N2 ACUB
3m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 3N2 ACUC
6m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 3N2 ACUE
OEM 1 FC Order Indicator 2072 3N2 ACW1
OEM 2 FC Order Indicator 2072 3N2 ACW2
OEM 3 FC Order Indicator 2072 3N2 ACW3
OEM 4 FC Order Indicator 2072 3N2 ACW4
OEM 5 FC Order Indicator 2072 3N2 ACW5
OEM 6 FC Order Indicator 2072 3N2 ACW6
OEM 7 FC Order Indicator 2072 3N2 ACW7
OEM 8 FC Order Indicator 2072 3N2 ACW8
OEM 9 FC Order Indicator 2072 3N2 ACW9
OEM 10 FC Order Indicator 2072 3N2 ACWA
OEM 11 FC Order Indicator 2072 3N2 ACWB
OEM 12 FC Order Indicator 2072 3N2 ACWC
OEM 13 FC Order Indicator 2072 3N2 ACWD
OEM 14 FC Order Indicator 2072 3N2 ACWE
OEM 15 FC Order Indicator 2072 3N2 ACWF
OEM 1 MTM Order Indicator 2072 3N2 ACY1
OEM 2 MTM Order Indicator 2072 3N2 ACY2
OEM 3 MTM Order Indicator 2072 3N2 ACY3
OEM 4 MTM Order Indicator 2072 3N2 ACY4
OEM 5 MTM Order Indicator 2072 3N2 ACY5
OEM 6 MTM Order Indicator 2072 3N2 ACY6
OEM 7 MTM Order Indicator 2072 3N2 ACY7
OEM 8 MTM Order Indicator 2072 3N2 ACY8
OEM 9 MTM Order Indicator 2072 3N2 ACY9
OEM 10 MTM Order Indicator 2072 3N2 ACYA
OEM 11 MTM Order Indicator 2072 3N2 ACYB
OEM 12 MTM Order Indicator 2072 3N2 ACYC
OEM 13 MTM Order Indicator 2072 3N2 ACYD
OEM 14 MTM Order Indicator 2072 3N2 ACYE
OEM 15 MTM Order Indicator 2072 3N2 ACYF
Generic Bezel 2072 3N2 ACZA
Generic Packaging 2072 3N2 ACZF
Order Type 1 - CTO 2072 3N2 ADN1
Order Type 2 - MTM Only 2072 3N2 ADN2
Order Type 3 - FC Only 2072 3N2 ADN3
No Rules Order Indicator 2072 3N2 ADNR
TAA Designated Country 2072 3N2 ADZ1
Shipping and Handling NC 2072 3N2 AG00
Shipping and Handling 2072 3N2 AGJW
Power Cord - DC 2072 3N2 AHP4
Power Cord - PDU Connection (C20) 2072 3N2 AHP6
AC Power Supply High Efficiency (Pair) 2072 3N2 AHPA
DC Power Supply -48V (Pair) 2072 3N2 AHPB
20A Circuit Breaker (Pair) 2072 3N2 AHPC
Future use - reserved 1 2072 3N2 AHY1
Future use - reserved 2 2072 3N2 AHY2
Future use - reserved 3 2072 3N2 AHY3
Future use - reserved 4 2072 3N2 AHY4
Future use - reserved 5 2072 3N2 AHY5
Future use - reserved 6 2072 3N2 AHY6
Future use - reserved 7 2072 3N2 AHY7
Future use - reserved 8 2072 3N2 AHY8
Future use - reserved 9 2072 3N2 AHY9
VersaStack Solution Indicator 2072 3N2 AHZC
Hybrid Flash Indicator 2072 3N2 AHZE
Red Hat OpenShift Indicator 2072 3N2 AJGH
900 GB 10,000 rpm 12 Gb SAS 3.5 Inch HDD 2072 3N2 AL27
1.2 TB 10,000 rpm 12 Gb SAS 3.5 Inch HDD 2072 3N2 AL28
1.8 TB 10,000 rpm 12 Gb SAS 3.5 Inch HDD 2072 3N2 AL29
2.4 TB 10,000 rpm 12 Gb SAS 3.5 Inch HDD 2072 3N2 AL2A
4 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 3N2 AL39
6 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 3N2 AL3A
8 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 3N2 AL3B
10 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 3N2 AL3C
12 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 3N2 AL3D
14 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 3N2 AL3E
16 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 3N2 AL3F
18 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 3N2 AL3G
12 Gb SAS 4 Port Adapter Cards (Pair) 2072 3N2 ALBA
16 Gb FC 4 Port Adapter Cards (Pair) 2072 3N2 ALBB
10 Gb Ethernet 4 Port Adapter Cards (Pair) 2072 3N2 ALBD
25GbE (RoCE) Adapter Cards (Pair) 2072 3N2 ALBE
25GbE (iWARP) Adapter Cards (Pair) 2072 3N2 ALBF
Encryption Enablement 2072 3N2 ALE1
FlashCopy Upgrade 2072 3N2 ALE7
Remote Mirroring 2072 3N2 ALE8
Easy Tier 2072 3N2 ALE9
Encryption USB Flash Drives (Four Pack) 2072 3N2 ALEC
Storwize V5000E Cache Upgrade 2072 3N2 ALGA
ServicePac Warranty and Maintenance Option 5 YR 24x7 Same Day rCL/4hrPD 2072 3N2 B0MT
ServicePac for Hard Drive or Media Retention for Storage 3 years 2072 3N2 B0NQ
ServicePac Warranty Service Upgrade 3 YR 24x7 Same Day ORT 6hrCL/4hrPD 2072 3N2 B0PC
ServicePac for Hard Drive or Media Retention for Storage 5 years 2072 3N2 B0PF
ServicePac Machine Setup Support for Storage 2072 3N2 B0SK
ServicePac Warranty Service Upgrade 3 YR 24x7 Committed Fix 24h 2072 3N2 B0YH
ServicePac Warranty and Maintenance Option 5 YR 24x7 Committed Fix 24h 2072 3N2 B17H
BP Post-Sale Services: 1 Day 2072 3N2 SVBP
IBM Systems Lab Services Post-Sale Services: 1 Day 2072 3N2 SVCS
Other IBM Post-Sale Services: 1 Day 2072 3N2 SVNN
IBM FlashSystem 5035 SFF Control Enclosure 2072 3N4  
JEMT Indicator 2072 3N4 0021
Bulk Order Indicator 2072 3N4 5555
Power Cord - EMEA 2072 3N4 9716
Power Cord - Australia/NZ 2072 3N4 9717
Power Cord - Europe/Africa 2072 3N4 9718
Power Cord - Denmark 2072 3N4 9719
Power Cord - South Africa 2072 3N4 9720
Power Cord - Switzerland 2072 3N4 9721
Power Cord - Chile/Italy 2072 3N4 9722
Power Cord - Israel 2072 3N4 9723
Power Cord - Argentina 2072 3N4 9725
Power Cord - China 2072 3N4 9726
Power Cord - PDU Connection 2072 3N4 9730
Power Cord - US/Group 1 2072 3N4 9731
Power Cord - Taiwan 2072 3N4 9732
Power Cord - Brazil 2072 3N4 9733
Power Cord - India 2072 3N4 9734
Power Cord - Japan 2072 3N4 9735
Power Cord - Korea 2072 3N4 9736
Power Cord - Chicago 2072 3N4 9737
RFID AG/AP: 902-928 Mhz 2072 3N4 A2EV
RFID EMEA: 865.6-867.8 Mhz 2072 3N4 A2EW
10 GbE SW SFP+ Transceivers (Four) 2072 3N4 ACHQ
16 Gb FC LW SFP Transceivers (Pair) 2072 3N4 ACHU
0.6m SAS Cable (mSAS HD to mSAS) 2072 3N4 ACSA
1.5m SAS Cable (mSAS HD to mSAS) 2072 3N4 ACSB
3m SAS Cable (mSAS HD to mSAS) 2072 3N4 ACSC
1m OM3 Fiber Cable (LC) 2072 3N4 ACSQ
5m OM3 Fiber Cable (LC) 2072 3N4 ACSR
10m OM3 Fiber Cable (LC) 2072 3N4 ACSS
25m OM3 Fiber Cable (LC) 2072 3N4 ACST
0.6m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 3N4 ACUA
1.5m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 3N4 ACUB
3m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 3N4 ACUC
6m 12 Gb SAS Cable (mSAS HD to mSAS HD) 2072 3N4 ACUE
OEM 1 FC Order Indicator 2072 3N4 ACW1
OEM 2 FC Order Indicator 2072 3N4 ACW2
OEM 3 FC Order Indicator 2072 3N4 ACW3
OEM 4 FC Order Indicator 2072 3N4 ACW4
OEM 5 FC Order Indicator 2072 3N4 ACW5
OEM 6 FC Order Indicator 2072 3N4 ACW6
OEM 7 FC Order Indicator 2072 3N4 ACW7
OEM 8 FC Order Indicator 2072 3N4 ACW8
OEM 9 FC Order Indicator 2072 3N4 ACW9
OEM 10 FC Order Indicator 2072 3N4 ACWA
OEM 11 FC Order Indicator 2072 3N4 ACWB
OEM 12 FC Order Indicator 2072 3N4 ACWC
OEM 13 FC Order Indicator 2072 3N4 ACWD
OEM 14 FC Order Indicator 2072 3N4 ACWE
OEM 15 FC Order Indicator 2072 3N4 ACWF
OEM 1 MTM Order Indicator 2072 3N4 ACY1
OEM 2 MTM Order Indicator 2072 3N4 ACY2
OEM 3 MTM Order Indicator 2072 3N4 ACY3
OEM 4 MTM Order Indicator 2072 3N4 ACY4
OEM 5 MTM Order Indicator 2072 3N4 ACY5
OEM 6 MTM Order Indicator 2072 3N4 ACY6
OEM 7 MTM Order Indicator 2072 3N4 ACY7
OEM 8 MTM Order Indicator 2072 3N4 ACY8
OEM 9 MTM Order Indicator 2072 3N4 ACY9
OEM 10 MTM Order Indicator 2072 3N4 ACYA
OEM 11 MTM Order Indicator 2072 3N4 ACYB
OEM 12 MTM Order Indicator 2072 3N4 ACYC
OEM 13 MTM Order Indicator 2072 3N4 ACYD
OEM 14 MTM Order Indicator 2072 3N4 ACYE
OEM 15 MTM Order Indicator 2072 3N4 ACYF
Generic Bezel 2072 3N4 ACZA
Generic Packaging 2072 3N4 ACZF
Order Type 1 - CTO 2072 3N4 ADN1
Order Type 2 - MTM Only 2072 3N4 ADN2
Order Type 3 - FC Only 2072 3N4 ADN3
No Rules Order Indicator 2072 3N4 ADNR
TAA Designated Country 2072 3N4 ADZ1
Shipping and Handling NC 2072 3N4 AG00
Shipping and Handling 2072 3N4 AGJW
Power Cord - DC 2072 3N4 AHP4
Power Cord - PDU Connection (C20) 2072 3N4 AHP6
AC Power Supply High Efficiency (Pair) 2072 3N4 AHPA
DC Power Supply -48V (Pair) 2072 3N4 AHPB
20A Circuit Breaker (Pair) 2072 3N4 AHPC
Future use - reserved 1 2072 3N4 AHY1
Future use - reserved 2 2072 3N4 AHY2
Future use - reserved 3 2072 3N4 AHY3
Future use - reserved 4 2072 3N4 AHY4
Future use - reserved 5 2072 3N4 AHY5
Future use - reserved 6 2072 3N4 AHY6
Future use - reserved 7 2072 3N4 AHY7
Future use - reserved 8 2072 3N4 AHY8
Future use - reserved 9 2072 3N4 AHY9
VersaStack Solution Indicator 2072 3N4 AHZC
All Flash Indicator 2072 3N4 AHZD
Hybrid Flash Indicator 2072 3N4 AHZE
Red Hat OpenShift Indicator 2072 3N4 AJGH
900 GB 10,000 rpm 12 Gb SAS 2.5 Inch HDD 2072 3N4 AL68
1.2 TB 10,000 rpm 12 Gb SAS 2.5 Inch HDD 2072 3N4 AL69
1.8 TB 10,000 rpm 12 Gb SAS 2.5 Inch HDD 2072 3N4 AL6A
2.4 TB 10,000 rpm 12 Gb SAS 2.5 Inch HDD 2072 3N4 AL6B
2 TB 7,200 rpm 12 Gb SAS NL 2.5 Inch HDD 2072 3N4 AL76
1.92TB 12 Gb SAS 2.5 Inch Flash Drive 2072 3N4 AL80
3.84TB 12 Gb SAS 2.5 Inch Flash Drive 2072 3N4 AL81
7.68TB 12 Gb SAS 2.5 Inch Flash Drive 2072 3N4 AL82
15.36TB 12 Gb SAS 2.5 Inch Flash Drive 2072 3N4 AL83
30.72TB 12 Gb SAS 2.5 Inch Flash Drive 2072 3N4 AL84
800 GB 3DWPD 12 Gb SAS 2.5 Inch Flash Drive 2072 3N4 AL8A
12 Gb SAS 4 Port Adapter Cards (Pair) 2072 3N4 ALBA
16 Gb FC 4 Port Adapter Cards (Pair) 2072 3N4 ALBB
10 Gb Ethernet 4 Port Adapter Cards (Pair) 2072 3N4 ALBD
25GbE (RoCE) Adapter Cards (Pair) 2072 3N4 ALBE
25GbE (iWARP) Adapter Cards (Pair) 2072 3N4 ALBF
Encryption Enablement 2072 3N4 ALE1
FlashCopy Upgrade 2072 3N4 ALE7
Remote Mirroring 2072 3N4 ALE8
Easy Tier 2072 3N4 ALE9
Encryption USB Flash Drives (Four Pack) 2072 3N4 ALEC
Storwize V5000E Cache Upgrade 2072 3N4 ALGA
ServicePac Warranty and Maintenance Option 5 YR 24x7 Same Day rCL/4hrPD 2072 3N4 B0MT
ServicePac for Hard Drive or Media Retention for Storage 3 years 2072 3N4 B0NQ
ServicePac Warranty Service Upgrade 3 YR 24x7 Same Day ORT 6hrCL/4hrPD 2072 3N4 B0PC
ServicePac for Hard Drive or Media Retention for Storage 5 years 2072 3N4 B0PF
ServicePac Machine Setup Support for Storage 2072 3N4 B0SK
ServicePac Warranty Service Upgrade 3 YR 24x7 Committed Fix 24h 2072 3N4 B0YH
ServicePac Warranty and Maintenance Option 5 YR 24x7 Committed Fix 24h 2072 3N4 B17H
BP Post-Sale Services: 1 Day 2072 3N4 SVBP
IBM Systems Lab Services Post-Sale Services: 1 Day 2072 3N4 SVCS
Other IBM Post-Sale Services: 1 Day 2072 3N4 SVNN
18 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2072 92G AL4D
18 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2076 12G AHDA
10 GbE SW SFP+ Transceivers (Four) 2076 824 ACHQ
18 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2076 92G AH7X
10 GbE SW SFP+ Transceivers (Four) 2076 U7C ACHQ
18 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2077 12G AC3G
10 GbE SW SFP+ Transceivers (Four) 2077 4H4 ACHQ
18 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2077 92G ACPX
18 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2078 12G AC3G
10 GbE SW SFP+ Transceivers (Four) 2078 4H4 ACHQ
18 TB 7,200 rpm 12 Gb SAS NL 3.5 Inch HDD 2078 92G ACPX
10 GbE SW SFP+ Transceivers (Four) 2078 UHB ACHQ
10 GbE SW SFP+ Transceivers (Pair) 2145 SA2 ACHR
10 GbE SW SFP+ Transceivers (Pair) 2145 SV1 ACHR
10 GbE SW SFP+ Transceivers (Pair) 2145 SV2 ACHR
10 GbE SW SFP+ Transceivers (Pair) 2147 SA2 ACHR
10 GbE SW SFP+ Transceivers (Pair) 2147 SV1 ACHR
10 GbE SW SFP+ Transceivers (Pair) 2147 SV2 ACHR
10 GbE SW SFP+ Transceivers (Four) 9846 AG8 ACHQ
10 GbE SW SFP+ Transceivers (Four) 9848 AG8 ACHQ
10m OM3 Fiber Cable (LC) 9848 AG8 ACSU
FlashSystem 9200R Integration 9848 AG8 AL0S
FlashSystem 9200R Switch Duct 9848 AG8 AL0B
10 GbE SW SFP+ Transceivers (Four) 9848 UG8 ACHQ

Model conversions

Type Model Type Model
2072 2N2 2072 3N2
2072 2N4 2072 3N4


Back to topBack to top

Education support

Top rule

IBM Global Services IT Education Services provides education and training to support many IBM offerings. Course descriptions, training paths, and links to other IBM learning resources are available at the IBM Training website.



Back to topBack to top

Publications

Top rule

To order additional hardcopy publications for a fee or download free PDF format publications, go to the IBM Publications Center website.

IBM Knowledge Center provides you with a single point of reference where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can efficiently find information and personalize your access by going to IBM Knowledge Center for all your product information needs.

To access the IBM Publications Center Portal, go to the IBM Publications Center website.

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. A large number of publications are available online in various file formats, which can currently be downloaded.


National language support

When available, translated product documentation can be found in the IBM Support Portal.



Back to topBack to top

Services

Top rule

IBM Systems Lab Services

IBM Systems Lab Services offers a wide array of services available for your enterprise. It brings expertise on the latest technologies from the IBM development community and can help with your most difficult technical challenges.

IBM Systems Lab Services exists to help you successfully implement emerging technologies so as to accelerate your return on investment and improve your satisfaction with your IBM systems and solutions. Services examples include initial implementation, integration, migration, and skills transfer on IBM systems solution capabilities and recommended practices. IBM Systems Lab Services is one of the service organizations of IBM's world-renowned IBM Systems Group development labs.

For details on available services, contact your IBM representative or go to the Lab Services website.

Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or go to the IBM Services website.

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or go to the Business Continuity website.

Details on education offerings related to specific products can be found on the IBM Training website.



Back to topBack to top

Technical information

Top rule

Specified operating environment

Physical specifications
  • Height: 8.7 cm (3.4 in.)
  • Width: 48.3 cm (19.0 in.)
  • Depth: 55.6 cm (21.9 in.)
  • Approximate weight:
    • LFF control enclosure:
      • Empty: 17.4 kg (38.3 lb)
      • Fully configured: 27.7 kg (61.0 lb)
    • SFF control enclosure:
      • Empty: 17.7 kg (38.9 lb)
      • Fully configured: 26.0 kg (57.2 lb)

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Standards

Note: This product was designed, tested, manufactured, and certified for safe operation. It complies with IEC 60950-1 and/or IEC 62368-1 and where required, to relevant national differences/deviations (NDs) to these IEC base standards. This includes, but is not limited to: EN (European Norms including all Amendments under the Low Voltage Directive), UL/CSA (North America bi-national harmonized and marked per accredited NRTL agency listings), and other such derivative certifications according to corporate determinations and latest regional publication compliance standardized requirements.

(Relevant machine type - models may also be used to supplement identification for worldwide co-compliance filings or registrations with regulatory bodies.)

Operating environment

Air temperature

  • Operating:
    • 5°C - 40°C (41°F - 104°F) up to 950 m (3,117 ft) above sea level
    • Above 950 m, de-rate maximum air temperature 1 degree per 175 m
  • Nonoperating: 1°C - 60°C (33.8°F - 140°F)

Relative humidity

  • Operating: 8% - 85%
  • Nonoperating: 8% - 85%

Electrical power

  • AC power:
    • Voltage range: 100 - 240 V AC
    • Frequency: 50 - 60 Hz
    • Power: 800 watts
  • DC power:
    • Voltage range: -42 to -60 V DC
    • Voltage nominal: -48 V DC
    • Current: 12.0 A
    • Power: 800 watts

Models with the DC power feature require an electrically rated 20A circuit breaker for the -48 V DC input. The wiring between the DC power source and the FlashSystem 5000 DC power supply connectors must be with 12 AWG copper wires.

Heat dissipation

  • 2,730 BTU per hour

Acoustical noise emission

  • 6.2 bels (idling)
  • 6.1 bels (operating)
Software requirements

FlashSystem 5015 and 5035 require licensed machine code level 8.4.0.1, or later.

See the FlashSystem 5000 product documentation and the IBM Support site for additional information on licensed machine code levels and other requirements.

For a comprehensive list of supported environments, devices, and configurations, go to the IBM SSIC website.

Compatibility

For a comprehensive list of supported environments, devices, and configurations, go to the IBM SSIC.

Limitations

Drive considerations

Distributed RAID 1, 5, and 6 configurations are supported.

Configuration limitations and restrictions

For FlashSystem 5000 configuration limits and restrictions, go to the IBM Support Portal and enter FlashSystem 5000 configuration limits and restrictions in the Search support box.

Consider the following rules when planning for the maximum configuration in terms of drive slots and expansion enclosures that a specific system can be configured with.

Expansion enclosure attachment rules:

Product Machine type type Model SAS chains per control enclosure or node pair Max. expansion enclosure per SAS chain (2U- / 5U-92G) Max. qty of drives per SAS chain Max. qty of drives per control enclosure or node pair Max. qty of drives per clustered system
FlashSystem 5015 2072 2N2, 2N4 1 10/4 368 392 N/A
FlashSystem 5035 2072 3N2, 3N4 2 10/4 368 504 1008

2U expansion enclosures and 5U expansion enclosure mix rules:

  Maximum number of drive slots per SAS expansion string

5U

                     
2U   0 1 2 3 4 5 6 7 8 9 10
  0 0 24 48 72 96 120 144 168 192 216 240
  1 92 116 140 164 188 212 236 260 - - -
  2 184 208 232 256 280 304 - - - - -
  3 276 300 324 - - - - - - - -
  4 368 - - - - - - - - - -

Encryption

The Encryption Enablement feature (number ALE1) and the Encryption USB Drive Pack feature (feature number ALEC) are only available for FlashSystem 5035 models, and are not available in the following countries:

  • Belarus
  • Kazakhstan
  • People's Republic of China
  • Russia

Shipments to India, Russia, Japan, and Korea

FlashSystem 5000 machines shipped prior to the published planned availability date for India, Russia, Japan, and Korea are not compliant with associated India, Russia, Japan, or Korea certification and product labeling requirements. If you did not acquire your machine from IBM as a direct shipment to these countries, you are responsible for validating the machine has the appropriate certifications and product labels.

Contact your IBM sales representative or IBM Business Partner for assistance with this validation.

Certifications and product labels

Machines directly shipped from IBM are compliant with certification and product labeling requirements for the country into which the machine is shipped. You are responsible for validating the machine has the appropriate certifications and product labels if the machine is relocated to another country.

Contact your IBM sales representative or IBM Business Partner for assistance with this validation.

Planning information

Client responsibilities

Physical configuration and installation planning are client responsibilities.

You are responsible for downloading or obtaining from IBM, and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM internet website or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.

Cable orders

Cables are required for the following:

  • I/O connectivity to servers and fabric components
  • Expansion enclosure attachment
  • System management

As a convenience, a limited selection of cables can be ordered with the FlashSystem 5000 machine. See the Product number section for features numbers.

Cables, along with installation services, are also available from IBM Network Integration and Deployment Services, an IBM Global Services offering.

I/O connectivity cables

Host interface cables are required to connect FlashSystem 5000 I/O ports to server or fabric ports.

16 Gb FC

FlashSystem 5000 requires a 50.0/125 micrometer fiber optic cable terminated with an LC Duplex connector. The following fiber optic cables can be ordered with FlashSystem 5000 control enclosure models:

  • 1-meter OM3 fiber cable (LC)
  • 5-meter OM3 fiber cable (LC)
  • 25-meter OM3 fiber cable (LC)
  • 10-meter OM3 fibre cable (LC)

12 Gb SAS

FlashSystem 5000 requires a 12 Gb mini-SAS HD 4x cable terminated with an SFF-8644 (HD) connector. The following SAS cables can be ordered with FlashSystem 5000 control enclosure models:

  • Cables terminated with a SFF-8088 connector for attachment to the server SAS port:
    • 0.6-meter SAS cable (mSAS HD to mSAS)
    • 1.5-meter SAS cable (mSAS HD to mSAS)
    • 3-meter SAS cable (mSAS HD to mSAS)
  • Cables terminated with a SFF-8644 (HD) connector for attachment to the server SAS port:
    • 0.6-meter 12 Gb SAS cable (mSAS HD)
    • 1.5-meter 12 Gb SAS cable (mSAS HD)
    • 3-meter 12 Gb SAS cable (mSAS HD)

10 Gb Ethernet - Optical

FlashSystem 5000 requires a 10GBASE-SR cable terminated with an LC duplex connector. The following can be ordered with FlashSystem 5000 control enclosure models:

  • 1-meter OM3 fiber cable (LC)
  • 5-meter OM3 fiber cable (LC)
  • 25-meter OM3 fiber cable (LC)
  • 10-meter OM3 fibre cable (LC)

A 50.0/125 micrometer fiber optic cable can also be used, subject to distance limitations.

10 Gb Ethernet - Copper (FlashSystem 5035 only)

The 10 Gb Ethernet (copper) ports standard on FlashSystem 5035 require a 10GBASE-T Category 6A shielded cable terminated with an 8P8C modular connector (RJ45 compatible connector). This cable is not available for ordering with the machine and must be supplied by the client.

If these ports are used at a 1 Gb link speed, the 1 Gb Ethernet cables described below can be used.

1 Gb Ethernet

FlashSystem 5000 requires a Category 5 or Category 5E Ethernet cable terminated with an 8P8C modular connector (RJ45 compatible connector). This cable is not available for ordering with the machine and must be supplied by the client.

Expansion enclosure attachment cables

Expansion enclosure attachment cables are required to connect a FlashSystem 5000 expansion enclosure to the control enclosure and to another expansion enclosure. This requires a 12 Gb mini-SAS HD 4x cable terminated with SFF-8644 (HD) connectors.

The following SAS cables can be ordered with FlashSystem 5000 expansion enclosure models:

  • 0.6-meter 12 Gb SAS cable (mSAS HD)
  • 1.5-meter 12 Gb SAS cable (mSAS HD)
  • 3-meter 12 Gb SAS cable (mSAS HD)
  • 6-meter 12 Gb SAS cable (mSAS HD)

System management cables

FlashSystem 5035 requires:

  • A 10GBASE-T Category 6A shielded cable terminated with an 8P8C modular connector (RJ45 compatible connector) when system management is performed over a 10 Gb link speed.
  • A Category 5 or Category 5E Ethernet cable terminated with an 8P8C modular connector (RJ45 compatible connector) when system management is performed over a 1 Gb link speed.

FlashSystem 5015 require a Category 5 or Category 5E Ethernet cable terminated with an 8P8C modular connector (RJ45 compatible connector).

These cables are not available for ordering with the machine and must be supplied by the client.

Security, auditability, and control

This product uses the security and auditability features of the preloaded application software.

The client is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

IBM Systems Lab Services

For details on available services, contact your IBM representative or go to the Lab Services website.

Global Technology Services

Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings, for the efficient installation, implementation, and/or integration of this product.



Back to topBack to top

Terms and conditions

Top rule

Volume orders

Contact your IBM representative.

Products - terms and conditions

Warranty period
Warranty and additional coverage options Coverage summary3
Warranty Period:

Service Level:
Three years standard warranty

IBM CRU and On-Site Limited, 9x5 Next Business Day
Service upgrade options  
Warranty Service Upgrade IBM CRU and On-Site Repair, 9x5 Same Day4 and 24x7 Same Day options
Maintenance Services (post-warranty) IBM On-Site Repair, Next Business Day and Same Day options
IBM Hardware Maintenance Services - Committed maintenance5 Yes
3 See complete coverage details below.
4 Only offered in US and EMEA.
5 Not offered in the US.

Three years (including the battery)

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM. An IBM part or feature installed during the initial installation of an IBM machine is subject to the full warranty period specified by IBM. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.

Warranty service

If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically through an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. If applicable to your product, parts considered Client Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.

CRU Service

IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU.

Tier 1 (mandatory) CRU

Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

Tier 2 (optional) CRU

You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next business day (NBD) delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRUs (5000 control enclosures):

  • Power Cable
  • I/O adapter
  • SFP
  • DIMM
  • system disk
  • Fibre cable
  • SAS cable
  • Drive
  • Coin cell
  • Bezel
  • Node battery
  • PSU
  • Rail kit
  • Drive blank
  • Node canister

The following parts have been designated as Tier 1 CRUs (5000 2U expansion enclosures):

  • Power cable
  • Drive
  • Bezel
  • PSU
  • Rail kit
  • Drive blank
  • Mini SAS-HD cable
  • Expansion canister

The following parts have been designated as Tier 1 CRUs (5000 5U expansion enclosures):

  • Power cable
  • Drive
  • Fascia
  • PSU
  • Rail kit
  • Fan module
  • Drive blank
  • Mini SAS-HD cable
  • Control panel
  • SAS expander module
  • Cable management arms
  • Lid
  • Fan interface board
  • Expansion canister
  • Enclosure
CRU and On-site Service

At IBM's discretion, you will receive specified CRU service, or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Service level is:

  • 9 hours per day, Monday through Friday, excluding public or national holidays, next business day response. Calls must be received by 15:00 local time in order to qualify for next business day response.

Non-IBM parts service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their clients, and normal warranty service procedures for the IBM machine apply.

International Warranty Service

International Warranty Service allows you to relocate any machine that is eligible for International Warranty Service and receive continued warranty service in any country where the IBM machine is serviced. If you move your machine to a different country, you are required to report the machine information to your Business Partner or IBM representative.

The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased. Warranty service will be provided with the prevailing warranty service type and service level available for the eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.

The following types of information can be found on the International Warranty Service website

  • Machine warranty entitlement and eligibility
  • Directory of contacts by country with technical support contact information
  • Announcement Letters
Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed. See the Warranty services section for additional details.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

  • IBM On-Site Repair, Same Day On-Site Response Target, Monday-Friday 08:00-17:00 (excluding public holidays), Last Call Registration: 12:00
  • IBM On-Site Repair, Same Day On-Site Response Target, Monday-Sunday 00:00-24:00, 365 days a year
Maintenance service options
Maintenance services

If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, through an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information. The following service selections are available as maintenance options for your machine type.


On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

  • IBM On-Site Repair, Next Business Day Response Target, Monday-Friday during core business.
  • IBM On-Site Repair, Same Day On-Site Response Target, Monday-Friday 08:00-17:00 (excluding public holidays), Last Call Registration: 12:00.
  • IBM On-Site Repair, Same Day On-Site Response Target, Monday-Sunday 00:00-24:00, 365 days a year.

Client Replaceable Unit (CRU) Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU.

Tier 1 (mandatory) CRUs: Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

For machines with On-site Same-day Response Service, IBM will replace a Tier 1 CRU part at your request, at no additional charge.

Tier 2 (optional) CRUs: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

The following parts have been designated as Tier 1 CRUs (5000 control enclosures):

  • Power Cable
  • I/O adapter
  • SFP
  • DIMM
  • system disk
  • Fibre cable
  • SAS cable
  • Drive
  • Coin cell
  • Bezel
  • Node battery
  • PSU
  • Rail kit
  • Drive blank
  • Node canister

The following parts have been designated as Tier 1 CRUs (5000 2U expansion enclosures):

  • Power cable
  • Drive
  • Bezel
  • PSU
  • Rail kit
  • Drive blank
  • Mini SAS-HD cable
  • Expansion canister

The following parts have been designated as Tier 1 CRUs (5000 5U expansion enclosures):

  • Power cable
  • Drive
  • Fascia
  • PSU
  • Rail kit
  • Fan module
  • Drive blank
  • Mini SAS-HD cable
  • Control panel
  • SAS expander module
  • Cable management arms
  • Lid
  • Fan interface board
  • Expansion canister
  • Enclosure

Feature codes for which there is a maintenance charge:

Description Machine type Model Feature
800GB 3DWPD 2.5" Flash Drive 2072 2N4 AL8A
1.92TB 2.5" Flash Drive 2072 2N4 AL80
3.84TB 2.5" Flash Drive 2072 2N4 AL81
7.68TB 2.5" Flash Drive 2072 2N4 AL82
15.36TB 2.5" Flash Drive 2072 2N4 AL83
30.72TB 2.5" Flash Drive 2072 2N4 AL84
800GB 3DWPD 2.5" Flash Drive 2072 3N4 AL8A
1.92TB 2.5" Flash Drive 2072 3N4 AL80
3.84TB 2.5" Flash Drive 2072 3N4 AL81
7.68TB 2.5" Flash Drive 2072 3N4 AL82
15.36TB 2.5" Flash Drive 2072 3N4 AL83
30.72TB 2.5" Flash Drive 2072 3N4 AL84

Non-IBM parts service

Under certain conditions, IBM provides services for selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

This service includes hardware problem determination (PD) on the non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, clients are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

Usage plan machine

No

IBM hourly service rate classification

Two

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Maintenance service offerings

These machines are eligible under terms and conditions of IBM ServiceElite, the IBM Enterprise Service Agreement (ESA), or the IBM Maintenance Agreement. Consult your IBM representative for details.

General terms and conditions

Field-installable features

Yes

Model conversions

Yes

Machine installation

Client setup. Clients are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

No

Licensed Machine Code

IBM Machine Code is licensed for use by a client on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the client. You can obtain the agreement from the License Agreement for Machine Code and Licensed Internal Code website.

Access to Machine Code updates is conditioned on entitlement and license validation in accordance with IBM policy and practice. IBM may verify entitlement through customer number, serial number, electronic restrictions, or any other means or methods employed by IBM in its discretion.

You may also obtain updated code by contacting your IBM representative.

If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.



Back to topBack to top

Prices

Top rule

For all local charges, contact your local IBM representative or IBM Business Partner.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified clients to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all client segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government clients. Rates are based on a client's credit rating, financing terms, offering type, equipment type and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology lifecycle.



Back to topBack to top

Announcement countries

Top rule

All European, Middle Eastern, and African countries, except Islamic Republic of Iran, Sudan, and Syrian Arab Republic.

Trademarks

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM Directory of worldwide contacts