New IBM Storwize V7000 delivers improved performance, scalability, and efficiency
IBM Asia Pacific Hardware Announcement AG14-0051May 6, 2014
ENUSAG14-0051.PDF
(Corrected on May 20, 2014)
There has been an editorial change made to the Planned availability date section.
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| At a glance |
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IBM® Storwize® V7000 next-generation models offer increased performance and connectivity, integrated compression acceleration, and additional scalability with the following features:
- Two node canisters, each with an eight-core processor and integrated hardware-assisted compression acceleration
- 64 GB cache (per system) standard, with optional 128 GB cache (per system) for Real-time Compression™ workloads
- 8 Gb Fibre Channel (FC), 10 Gb iSCSI / Fibre Channel over Ethernet (FCoE), and 1 Gb iSCSI connectivity options
- 12 Gb SAS expansion enclosures supporting twelve 3.5-inch large form factor (LFF) or twenty-four 2.5-inch small form factor (SFF) drives
- Scaling for up to 504 drives per system with the attachment of 20 Storwize V7000 expansion enclosures and up to 1,056 drives in a four-way clustered configuration
- The ability to be added into existing clustered systems with previous generation Storwize V7000 systems
- Compatibility with IBM Storwize V7000 Unified File Modules for unified storage capability
All models are delivered in a 2U, 19-inch rack mount enclosure and include a three-year warranty with customer replaceable unit (CRU) and on-site service. Optional warranty service upgrades are available for enhanced levels of warranty service.
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| Overview |
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IBM Storwize V7000 is a virtualized, software-defined storage system designed to consolidate workloads into a single storage system for simplicity of management, reduced cost, highly scalable capacity, and high performance and availability. New Storwize V7000 models deliver improved performance, scalability, and efficiency.
The Storwize V7000 SFF Control Enclosure Model 524 features:
- Two node canisters, each with an eight-core processor and 32 GB cache for a system total of 64 GB cache
- 1 Gb Ethernet ports standard for 1 Gb iSCSI connectivity
- Up to two I/O adapter features for 8 Gb FC and 10 Gb iSCSI/FCoE connectivity
- Supports up to twenty-four 2.5-inch drives
- 2U, 19-inch rack mount enclosure
Model 524 comes standard with integrated, hardware-assisted compression acceleration. Real-time Compression workloads can further benefit from the optional cache upgrade to increase the total system cache to 128 GB and the optional compression accelerator card feature for additional hardware-assisted compression acceleration.
Storwize V7000 offers both LFF and SFF 12 Gb SAS expansion enclosure models. The Storwize V7000 LFF Expansion Enclosure Model 12F supports up to twelve 3.5-inch drives, while the Storwize V7000 SFF Expansion Enclosure Model 24F supports up to twenty-four 2.5-inch drives. High-performance disk drives, high-capacity nearline disk drives, and flash (solid state) drives are supported. Drives of the same form factor can be intermixed within an enclosure and LFF and SFF expansion enclosures can be intermixed within a Storwize V7000 system.
A Storwize V7000 Model 524 system scales up to 504 drives with the attachment of 20 Storwize V7000 expansion enclosures. Storwize V7000 systems can be clustered to help deliver greater performance, bandwidth, and scalability. A Storwize V7000 clustered system can contain up to four Storwize V7000 systems and up to 1,056 drives. Storwize V7000 Model 524 systems can be added into existing clustered systems that include previous generation Storwize V7000 systems.
For unified storage capability, Storwize V7000 can be combined with Storwize V7000 File Modules to create a Storwize V7000 Unified solution that consolidates block and file workloads into a single storage system for greater simplicity and efficiency.
All Storwize V7000 functional capabilities are provided through IBM Storwize Family Software for Storwize V7000. For additional information on Storwize V7000 functional capabilities and software, refer to the materials listed in the Reference information section.
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| Key prerequisites |
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Storwize V7000 requires Storwize Family Software for Storwize V7000 version 7.3, or later, for operation. Use of the software is entitled through the acquisition of Storwize V7000 software licenses.
For a comprehensive list of supported environments, devices, and configurations, refer to the IBM System Storage® Interoperation Center (SSIC) at
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| Planned availability date |
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June 6, 2014: Storwize V7000 models and features except as noted below.
- July 18, 2014: Storwize V7000U Indicator (feature number 1173)
- September 19, 2014: Storwize V7000 models and features in India
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| Description |
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IBM Storwize V7000 is a virtualized, software-defined storage system comprised of hardware components and a requisite licensed software program product, IBM Storwize Family Software for Storwize V7000. All functional capabilities for the Storwize V7000 system are provided through Storwize V7000 software.
Storwize V7000 models are the next-generation hardware components of Storwize V7000 systems.
- Storwize V7000 SFF Control Enclosure Model 524 includes:
- Two node canisters, each with an eight-core processor and integrated hardware-assisted compression acceleration
- 64 GB cache (32 GB per canister) with optional 128 GB cache (64 GB per canister) 1
- 8 Gb FC, 10 Gb Ethernet, and 1 Gb Ethernet ports for FC, iSCSI, and FCoE connectivity
- Optional compression accelerator card for additional hardware-assisted compression acceleration
- 12 Gb SAS ports for expansion enclosure attachment
- Twenty-four slots for 2.5-inch SAS drives
- 2U, 19-inch rack mount enclosure with ac power supplies
- Storwize V7000 LFF Expansion Enclosure Model 12F includes:
- Two expansion canisters
- 12 Gb SAS ports for control enclosure and expansion enclosure attachment
- Twelve slots for 3.5-inch SAS drives
- 2U, 19-inch rack mount enclosure with ac power supplies
- Storwize V7000 SFF Expansion Enclosure Model 24F includes:
- Two expansion canisters
- 12 Gb SAS ports for control enclosure and expansion enclosure attachment
- Twenty-four slots for 2.5-inch SAS drives
- 2U, 19-inch rack mount enclosure with ac power supplies
- 1
- This optional 128 GB cache (64 GB per canister) provides performance benefits only when the IBM Real-time Compression software function is used.
iSCSI, FC, and FCoE connectivity with intermix flexibility
Model 524 includes six 1 Gb Ethernet ports standard for iSCSI connectivity and can be configured with two I/O adapter features to provide up to sixteen 8 Gb FC ports or up to eight 10 Gb Ethernet (iSCSI/ FCoE) ports. The following configurations are available:
8 Gb FC 10 Gb iSCSI/FCoE 1 Gb iSCSI 8 ports -- 6 ports -- 8 ports 6 ports 8 ports 8 ports 6 ports 16 ports -- 6 ports
Note: A minimum quantity of one 8 Gb FC adapter feature or one 10 Gb Ethernet adapter feature is required.
Drive options and intermix flexibility meet a complete range of needs
Storwize V7000 is designed to support the complete range of data storage requirements, from highly utilized applications to high-capacity, low usage applications.
The following 3.5-inch (LFF) drives are supported:
- High-capacity, archival-class nearline disk drives in 2 TB, 3 TB, and 4 TB 7,200 rpm (6 Gb SAS)
The following 2.5-inch (SFF) drives are supported:
- Flash drives in 200 GB, 400 GB, and 800 GB (12 Gb SAS)
- High-performance, enterprise class disk drives
- 300 GB and 600 GB 15,000 rpm (12 Gb SAS)
- 600 GB, 900 GB, and 1.2 TB 10,000 rpm (6 Gb SAS)
- High-capacity, archival-class nearline disk drives with 1 TB 7,200 rpm (6 Gb SAS)
All drives are dual-port and hot-swappable. Drives of the same form factor can be intermixed within an enclosure, and LFF and SFF expansion enclosures can be intermixed behind the SFF control enclosure.
Scalable configurations respond to growing capacity needs
A single Storwize Model 524 control enclosure can support up to 20 Storwize V7000 expansion enclosures with a maximum of 504 drives per system. Expansion enclosures are designed to be dynamically added with virtually no downtime, helping to quickly and seamlessly respond to growing capacity demands.
With four-way system clustering, the size of the system can be increased to a maximum of 1,056 drives. Storwize V7000 Model 524 systems can be added into existing Storwize V7000 clustered systems that include previous generation Storwize V7000 systems.
Further scalability can be achieved with virtualization of external storage. When Storwize V7000 virtualizes an external disk system, capacity in the external system inherits the functional richness and ease of use of Storwize V7000.
Designed for high availability
Storwize V7000 is designed to offer high system and data availability with the following features:
- Dual-active, intelligent node canisters with mirrored cache
- Dual-port disk drives with automatic disk drive failure detection and RAID rebuild with global hot spares
- Redundant hardware, including power supplies and fans
- Hot-swappable and customer replaceable components
- Automated path failover support for the data path between the server and the drives
Rich set of functional capabilities
Storwize V7000 combines a variety of IBM technologies, including thin provisioning, automated tiering, storage virtualization, Real-time Compression, clustering, replication, multiprotocol support, and a next-generation GUI. It also includes leading third-party technologies, such as Bridgeworks SANSlide network optimization. These technologies are designed to enable Storwize V7000 to offer a rich set of functional capabilities and deliver extraordinary levels of storage efficiency when used together.
For unified storage capability, Storwize V7000 can be combined with Storwize V7000 File Modules to create a Storwize V7000 Unified solution that consolidates block and file workloads into a single storage system for greater simplicity and efficiency.
All Storwize V7000 functional capabilities are provided through IBM Storwize Family Software for Storwize V7000. For additional information on the Storwize V7000 functional capabilities and software, refer to the Reference information section.
Accessibility by people with disabilities
A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
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| Statement of general direction |
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IBM intends to enhance Storwize V7000 Model 524 to support 16 Gb Fibre Channel connectivity.
The cache upgrade feature on Storwize V7000 Model 524 provides performance benefit only when Real-time Compression is used. IBM intends to enhance IBM Storwize Family Software for Storwize V7000 to extend support of this feature to also benefit uncompressed workloads.
IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
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| Reference information |
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Storwize V7000 product information is available at
For additional information on Storwize V7000 software, refer to Software Announcement AP14-0231, dated May 06, 2014.
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| Product number |
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Machine Feature Description type Model number V7000 SFF Control 2076 524 V7000 LFF Expansion 2076 12F V7000 SFF Expansion 2076 24F Hardware: 8Gb FC Adapter Pair 2076 524 AHB1 10Gb Ethernet Adapter Pair 2076 524 AHB5 Compression Accelerator 2076 524 AHC1 Cache Upgrade 2076 524 AHCB 8Gb FC LW SFP Transceivers 2076 524 ACHT 3.5 Inch (LFF) Disk Drives: 2TB 7.2K 3.5 Inch NL HDD 2076 12F AHD1 3TB 7.2K 3.5 Inch NL HDD 2076 12F AHD2 4TB 7.2K 3.5 Inch NL HDD 2076 12F AHD3 2.5 Inch (SFF) Disk Drives: 300GB 15K 2.5 Inch HDD 2076 524,24F AHE1 600GB 15K 2.5 Inch HDD 2076 524,24F AHE2 600GB 10K 2.5 Inch HDD 2076 524,24F AHF1 900GB 10K 2.5 Inch HDD 2076 524,24F AHF2 1.2TB 10K 2.5 Inch HDD 2076 524,24F AHF3 1TB 7.2K 2.5 Inch NL HDD 2076 524,24F AHG1 2.5 Inch (SFF) Flash Drives: 200GB 2.5 Inch Flash Drive 2076 524,24F AHH1 400GB 2.5 Inch Flash Drive 2076 524,24F AHH2 800GB 2.5 Inch Flash Drive 2076 524,24F AHH3 I/O Cables: 1m Fiber Cable (LC) 2076 524 5301 5m Fiber Cable (LC) 2076 524 5305 25m Fiber Cable (LC) 2076 524 5325 10m OM3 Fiber Cable (LC) 2076 524 ACSS Expansion Enclosure Cables: 0.6m 12Gb SAS Cable(mSAS HD) 2076 12F,24F ACUA 1.5m 12Gb SAS Cable(mSAS HD) 2076 12F,24F ACUB 3m 12Gb SAS Cable (mSAS HD) 2076 12F,24F ACUC 6m 12Gb SAS Cable (mSAS HD) 2076 12F,24F ACUD Miscellaneous: TAA Compliance 2076 524,12F,24F 0983 Generic Bezel 2076 524,12F,24F ACZA Generic Packaging 2076 524,12F,24F ACZF RFID AG/AP: 902-928 Mhz 2076 524,12F,24F A2EV RFID EMEA: 865.6-867.8 Mhz 2076 524,12F,24F A2EW Power Cords: Power Cord - EMEA 2076 524,12F,24F 9716 Power Cord - Australia/NZ 2076 524,12F,24F 9717 Power Cord - Europe/Africa 2076 524,12F,24F 9718 Power Cord - Denmark 2076 524,12F,24F 9719 Power Cord - South Africa 2076 524,12F,24F 9720 Power Cord - Switzerland 2076 524,12F,24F 9721 Power Cord - Chile/Italy 2076 524,12F,24F 9722 Power Cord - Israel 2076 524,12F,24F 9723 Power Cord - Argentina 2076 524,12F,24F 9725 Power Cord - China 2076 524,12F,24F 9726 Power Cord - PDU Connection 2076 524,12F,24F 9730 Power Cord - US/Group 1 2076 12F,24F 9731 Power Cord - Taiwan 2076 12F,24F 9732 Power Cord - Brazil 2076 524,12F,24F 9733 Power Cord - India 2076 524,12F,24F 9734 Power Cord - Japan 2076 524,12F,24F 9735 Power Cord - Korea 2076 524,12F,24F 9736 Power Cord - Chicago 2076 524,12F,24F 9737 Power Cord - US/Group 1 2076 524 AHP1 Power Cord - Taiwan 2076 524 AHP2 Administrative: JEMT Indicator 2076 524,12F,24F 0021 Storwize V7000U Indicator 2076 524,12F,24F 1173 Cluster Unit 1 Indicator 2076 524 1201 Cluster Unit 2 Indicator 2076 524 1202 Cluster Unit 3 Indicator 2076 524 1203 Cluster Unit 4 Indicator 2076 524 1204 Bulk Order Indicator 2076 524,12F,24F 5555 OEM 1 Order Indicator 2076 524,12F,24F ACY1 OEM 2 Order Indicator 2076 524,12F,24F ACY2 OEM 3 Order Indicator 2076 524,12F,24F ACY3 OEM 4 Order Indicator 2076 524,12F,24F ACY4 OEM 5 Order Indicator 2076 524,12F,24F ACY5 OEM 6 Order Indicator 2076 524,12F,24F ACY6 OEM 7 Order Indicator 2076 524,12F,24F ACY7 OEM 8 Order Indicator 2076 524,12F,24F ACY8 OEM 9 Order Indicator 2076 524,12F,24F ACY9 Shipping and Handling NC 2076 524,12F,24F AG00 Shipping and Handling 524 2076 524 AGBH Shipping and Handling 12F 2076 12F AGBJ Shipping and Handling 24F 2076 24F AGBK Solutions and Integration: Rack Indicator None 2076 524,12F,24F 4650 Rack Indicator Rack 1 2076 524,12F,24F 4651 Rack Indicator Rack 2 2076 524,12F,24F 4652 Rack Indicator Rack 3 2076 524,12F,24F 4653 Rack Indicator Rack 4 2076 524,12F,24F 4654 Rack Indicator Rack 5 2076 524,12F,24F 4655 Rack Indicator Rack 6 2076 524,12F,24F 4656 Rack Indicator Rack 7 2076 524,12F,24F 4657 Rack Indicator Rack 8 2076 524,12F,24F 4658 Rack Indicator Rack 9 2076 524,12F,24F 4659 Rack Indicator Rack 10 2076 524,12F,24F 4660 Rack Indicator Rack 11 2076 524,12F,24F 4661 Rack Indicator Rack 12 2076 524,12F,24F 4662 Rack Indicator Rack 13 2076 524,12F,24F 4663 Rack Indicator Rack 14 2076 524,12F,24F 4664 Rack Indicator Rack 15 2076 524,12F,24F 4665 Rack Indicator Rack 16 2076 524,12F,24F 4666 Storage Subsystem ID 1 2076 524,12F,24F 9170 Storage Subsystem ID 2 2076 524,12F,24F 9171 Storage Subsystem ID 3 2076 524,12F,24F 9172 Storage Subsystem ID 4 2076 524,12F,24F 9173 Storage Subsystem ID 5 2076 524,12F,24F 9174 Storage Subsystem ID 6 2076 524,12F,24F 9175 Storage Subsystem ID 7 2076 524,12F,24F 9176 Storage Subsystem ID 8 2076 524,12F,24F 9177 Storage Subsystem ID 9 2076 524,12F,24F 9178 Storage Subsystem ID 10 2076 524,12F,24F 9179 Storage Subsystem ID 11 2076 524,12F,24F 9180 Storage Subsystem ID 12 2076 524,12F,24F 9181 Storage Subsystem ID 13 2076 524,12F,24F 9182 Storage Subsystem ID 14 2076 524,12F,24F 9183 Storage Subsystem ID 15 2076 524,12F,24F 9184 Storage Subsystem ID 16 2076 524,12F,24F 9185 Storage Subsystem ID 17 2076 524,12F,24F 9186 Storage Subsystem ID 18 2076 524,12F,24F 9187 Storage Subsystem ID 19 2076 524,12F,24F 9188 Storage Subsystem ID 20 2076 524,12F,24F 9189 Month Indicator 2076 524,12F,24F 9461 Day Indicator 2076 524,12F,24F 9462 Hour Indicator 2076 524,12F,24F 9463 Minute Indicator 2076 524,12F,24F 9464 Quantity Indicator 2076 524,12F,24F 9465 Countable Member Indicator 2076 524,12F,24F 9466 ECS Routing Indicator 2076 524,12F,24F AHZB Route to Power Mfg 2076 524,12F,24F EFD0 PureData Analytics Indicator 2076 524,12F,24F EHK2 PureApp Gen2 Indicator 2076 524,12F,24F EHK6 PureData Indicator 2076 524,12F,24F ESPA
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| Additional information |
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Storwize V7000 Control Enclosure
The Storwize V7000 SFF Control Enclosure (Model 524) base model configuration includes:
- 2U, 19-inch rack mount enclosure
- Two node canisters each with:
- One eight-core processor
- 32 GB cache
- Compression accelerator chip
- Six 1 Gb Ethernet ports for 1 Gb iSCSI connectivity and system management (three ports per node canister)
- Two 1 Gb Ethernet ports for service technician use (one port per node canister)
- Four 12 Gb SAS ports for Storwize V7000 expansion enclosure attachment (two ports per node canister)
- Twenty-four slots for 2.5-inch SAS drives
- Two ac power supplies and cooling units
The following optional features are available. Refer to the Product number section for feature numbers.
- 8 Gb FC adapter pair for 8 Gb FC connectivity (two cards each with four 8 Gb FC ports and shortwave SFP transceivers)
- 10 Gb Ethernet adapter pair for 10 Gb iSCSI/FCoE connectivity (two cards each with four 10 Gb Ethernet ports and SFP+ transceivers)
- Compression accelerator
- 8 Gb FC longwave SFP transceivers
- 2.5-inch SAS disk drives:
- 300 GB and 600 GB 15,000 rpm (12 Gb SAS)
- 600 GB, 900 GB, and 1.2 TB 10,000 rpm (6 Gb SAS)
- 1 TB 7,200 rpm (6 Gb SAS)
- 2.5-inch flash (solid state) drives:
- 200 GB, 400 GB, and 800 GB (12 Gb SAS)
- Fiber optic I/O cables
- Rack power distribution unit (PDU) and wall outlet power cords
- RFID tag
- US Trade Agreements Act (TAA) compliance
Storwize V7000 Expansion Enclosures
The Storwize V7000 LFF Expansion Enclosure (Model 12F) base model configuration includes:
- 2U, 19-inch rack mount enclosure
- Two expansion canisters
- Four 12 Gb SAS ports for attachment to a Storwize V7000 control enclosure or to another Storwize V7000 expansion enclosure (two ports per canister)
- Twelve slots for 3.5-inch SAS drives
- Two ac power supplies and cooling units
The Storwize V7000 SFF Expansion Enclosure (Model 24F) base model configuration includes:
- 2U, 19-inch rack mount enclosure
- Two expansion canisters
- Four 12 Gb SAS ports for attachment to a Storwize V7000 control enclosure or to another Storwize V7000 expansion enclosure (two ports per canister)
- Twenty-four slots for 2.5-inch SAS drives
- Two ac power supplies and cooling units
The following optional features are available. Refer to the Product number section for feature numbers.
- 3.5-inch SAS disk drives:
- 2 TB, 3 TB, and 4 TB 7,200 rpm (6 Gb SAS)
- 2.5-inch SAS disk drives:
- 300 GB and 600 GB 15,000 rpm (12 Gb SAS)
- 600 GB, 900 GB, and 1.2 TB 10,000 rpm (6 Gb SAS)
- 1 TB 7,200 rpm (6 Gb SAS)
- 2.5-inch flash (solid state) drives:
- 200 GB, 400 GB, and 800 GB (12 Gb SAS)
- 12 Gb SAS expansion enclosure attachment cables
- Rack PDU and wall outlet power cords
- RFID tag
- US TAA compliance
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| Publications |
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The following publications are available:
- IBM Storwize V7000 Quick Installation Guide
- IBM Storwize V7000 Troubleshooting, Recovery, and Maintenance Guide
Product documentation, including the Storwize V7000 Information Center, is available at
IBM Publications Center Portal
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.
When available, translated product documentation is available at
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| Services |
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For details on available services, contact your IBM representative or visit
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| Technical information |
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EMC conformance
- Taiwan BSMI CNS13438 (Taiwan EMC Standard)
- ACA C-Tick (Australia and New Zealand)
Specified operating environment
Physical specifications
- Height: 8.7 cm (3.4 in)
- Width: 48.3 cm (19.0 in)
- Depth: 74.6 cm (29.4 in)
- Control enclosure: 74.4 cm (29.3 in)
- Expansion enclosure: 55.6 cm (21.9 in)
- Approximate weight:
- Control enclosure:
- Empty: 31.8 kg (70.0 lb)
- Fully configured: 36.7 kg (80.7 lb)
- LFF expansion enclosure:
- Empty: 16.4 kg (36.1 lb)
- Fully configured: 26.7 kg (58.8 lb)
- SFF expansion enclosure:
- Empty: 16.7 kg (36.7 lb)
- Fully configured: 25.0 kg (55.2 lb)
- Control enclosure:
To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.
Operating environment
Air temperature:
- Operating: 5°C to 40°C (41°F to 104° F) up to 950 m (3,117 ft) above sea level. Above 950 m, de-rate maximum air temperature 1 degree per 175 m.
- Non-operating: 1°C to 60° C (33.8°F to 140° F)
Relative humidity:
- Operating: 8% - 85%
- Non-operating: 8% - 85%
Electrical power:
- Voltage range: 100-240 V ac
- Frequency: 50-60 Hz
- Power :
- Control enclosure: 541 watts
- Expansion enclosure: 304 watts
Heat dissipation (BTU per hour):
- Control enclosure: 1,846
- Expansion enclosure: 1,037
Acoustical noise emission:
- Control enclosure:
- 6.5 bels (idling)
- 6.5 bels (operating)
- Expansion enclosure:
- 6.3 bels (idling)
- 6.3 bels (operating)
OEM disk drives
- Product Category (2005 law): A
- Product Category (2007 law): F
- Control enclosure
- Maximum physical storage capacity: 28,800 Gigabytes
- Power consumption: 442 watts
- LFF expansion enclosure
- Maximum physical storage capacity: 48,000 Gigabytes
- Power consumption: 217 watts
- SFF control enclosure
- Maximum physical storage capacity: 28,800 Gigabytes
- Power consumption: 278 watts
Homologation
This product is not certified for direct connection by any means whatsoever to interfaces of public telecommunications networks. Certification may be required by law prior to making any such connection. Contact an IBM representative or reseller for any questions.
Software requirements
Storwize V7000 machines require IBM Storwize Family Software for Storwize V7000 version 7.3, or later, for operation.
Storwize V7000 software is preloaded by IBM on Storwize V7000 machines. Use of the software is entitled through the acquisition of a Storwize V7000 Software license. Use of optional features offered with the Storwize V7000 software is entitled through the acquisition of their respective licenses.
For additional information on the Storwize V7000 software, refer to the announcement listed in the Reference information section.
Compatibility
Storwize V7000 Model 524 systems can be added into existing Storwize V7000 clustered systems that include previous generation Storwize V7000 systems. All systems within a cluster must be using the same version of Storwize V7000 software.
The Model 524 control enclosure supports only the attachment of Model 12F and 24F expansion enclosures. Previous generation Storwize V7000 expansion enclosures (Models 212 and 224) are not supported with the Model 524 control enclosure.
Model 12F and 24F expansion enclosures are only supported for attachment to the Model 524 control enclosure. Previous generation Storwize V7000 control enclosures (Models 112, 124, 312, and 324) do not support the attachment of Model 12F and 24F expansion enclosures.
For a comprehensive list of supported environments, devices, and configurations, refer to the IBM System Storage Interoperation Center (SSIC) at
Limitations
Cache Upgrade (feature number AHCB): This optional feature provides performance benefits only when the IBM Real-time Compression software function is used.
Refer to the Statement of general direction section for additional information.
Shipments to India: Storwize V7000 machines shipped prior to the published planned availability date for India are not compliant with India certification and product labeling requirements.
If you did not acquire your machine from IBM as a direct shipment to India, you are responsible for validating the machine has the appropriate certifications and product labels.
Contact your IBM sales representative or Business Partner for assistance with this validation.
Planning information
Customer responsibilities
Physical configuration and installation planning, along with machine installation and configuration, are customer responsibilities.
You are responsible for downloading or obtaining from IBM, and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet website or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.
Cable orders
Cables are required for the following:
- I/O connectivity to servers and fabric components
- Expansion enclosure attachment
- System management
As a convenience, a limited selection of cables can be ordered with the Storwize V7000 machine. Refer to the Product number section for feature numbers.
Cables, along with installation services, are also available from IBM Network Integration and Deployment Services, an IBM Global Services offering.
I/O connectivity cables
Cables are required to connect the Storwize V7000 I/O ports to server or fabric ports.
8 Gb FC: Storwize V7000 requires a 50.0/125 micrometer fiber optic cable terminated with an LC Duplex connector. The following can be ordered with the Storwize V7000 control enclosure model:
- 1 m fiber cable (LC)
- 5 m fiber cable (LC)
- 25 m fiber cable (LC)
- 10 m OM3 fiber cable (LC)
10 Gb iSCSI/FCoE: Storwize V7000 requires a 10GBASE-SR cable terminated with an LC Duplex connector. The following can be ordered with the Storwize V7000 control enclosure model:
- 10 m OM3 fiber cable (LC)
A 50.0/125 micrometer fiber optic cable can also be used, subject to distance limitations. An OM3 cable is strongly recommended for use with 10 Gb iSCSI/FCoE.
1 Gb iSCSI: Storwize V7000 requires a Category 5 or Category 5E Ethernet cable terminated with an 8P8C modular connector (RJ45 compatible connector). This cable is not available for ordering with the machine and must be supplied by the customer.
Expansion enclosure attachment cables
Cables are required to connect a Storwize V7000 expansion enclosure to the Storwize V7000 control enclosure and to another Storwize V7000 expansion enclosure. This requires a 12 Gb mini-SAS HD 4x cable terminated with SFF-8644 connectors.
The following SAS cables can be ordered with the Storwize V7000 expansion enclosure:
- 0.6 m 12 Gb SAS cable (mSAS HD to mSAS HD)
- 1.5 m 12 Gb SAS cable (mSAS HD to mSAS HD)
- 3 m 12 Gb SAS cable (mSAS HD to mSAS HD)
- 6 m 12 Gb SAS cable (mSAS HD to mSAS HD)
System management cables
Storwize V7000 requires a Category 5 or Category 5E Ethernet cable terminated with an 8P8C modular connector (RJ45 compatible connector). This cable is not available for ordering with the machine and must be supplied by the customer.
Direct customer support
Technical support information is available at
You may also contact your IBM representative.
Security, auditability, and control
This product uses the security and auditability features of the preloaded application software.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
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| Terms and conditions |
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Volume Orders
Contact your IBM representative.
Products - terms and conditions
Warranty period
Three years (including the battery)
An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.
Warranty service
If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.
Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.
CRU Service
IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU.
Tier 1 (mandatory) CRU
Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.
Tier 2 (optional) CRU
You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.
Based upon availability, CRUs will be shipped for next-business-day (NBD) delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.
The following parts have been designated as Tier 1 CRUs:
- Battery
- Bezel
- Cache
- Canister
- Drive
- Filler panel
- I/O adapter
- Compression accelerator card
- I/O cable
- I/O transceiver
- Power cord
- Power supply unit
CRU and On-site Service
At IBM's discretion, you will receive specified CRU service, or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.
Service level is:
- 9 hours per day, Monday through Friday, excluding holidays, next business day response. Calls must be received by 3:00 p.m. local time in order to qualify for next business day response.
Non-IBM parts service
IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.
Warranty service upgrades
During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed. See the Warranty services section for additional details.
IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.
CRU and On-site Service
At IBM's discretion you will receive CRU service or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following on-site response-time objectives are available as warranty service upgrades for your machine. Available offerings are:
- 9 hours per day, Monday through Friday, excluding holidays, 4 hour average, same business day response
- 24 hours per day, 7 days a week, 4 hour average response, same day
- 24 hours per day, 7 days a week, 2 hour average response, same day
Customer Replaceable Units (CRUs) may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under the CRU and On-site Service level specified above. For additional information on the CRU Service, see the warranty information.
Maintenance service options
Maintenance services
If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information. The following service selections are available as maintenance options for your machine type.
On-site Service
IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.
Service levels are:
- 9 hours per day, Monday through Friday, excluding holidays, next business day response
- 9 hours per day, Monday through Friday, excluding holidays, 4 hour average response, same business day
- 24 hours per day, 7 days a week, 4 hour average response, same day
- 24 hours per day, 7 days a week, 2 hour average response, same day
Customer Replaceable Unit (CRU) Service
If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.
Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.
CRUs may be provided as part of the machine's standard maintenance service except that you may install a CRU yourself or request IBM installation, at no additional charge, under any of the On-site Service levels specified above.
CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU.
Tier 1 (mandatory) CRUs: Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.
For machines with On-site Same-day Response Service, IBM will replace a Tier 1 CRU part at your request, at no additional charge.
Tier 2 (optional) CRUs: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.
The following parts and feature(s) have been designated as Tier 1 CRUs:
- Battery
- Bezel
- Cache
- Canister
- Drive
- Filler panel
- I/O adapter
- Compression accelerator card
- I/O cable
- I/O transceiver
- Power cord
- Power supply unit
Models and feature codes for which there is a maintenance charge:
Machine Feature Description type Model number Storwize V7000 SFF Control 2076 524 Storwize V7000 LFF Expansion 2076 12F Storwize V7000 SFF Expansion 2076 24F 200GB 2.5 Inch Flash Drive 2076 524,24F AHH1 400GB 2.5 Inch Flash Drive 2076 524,24F AHH2 800GB 2.5 Inch Flash Drive 2076 524,24F AHH3
Non-IBM parts service
Under certain conditions, IBM provides services for selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.
This service includes hardware problem determination (PD) on the non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines and provides the labor to replace the failing parts at no additional charge.
If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.
Usage plan machine
No
IBM hourly service rate classification
Two
When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.
General terms and conditions
Field-installable features
Yes
Model conversions
No
Machine installation
Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.
Graduated program license charges apply
No
Licensed internal code and licensed machine code
This product does not contain Licensed Internal Code or Licensed Machine Code.
Educational allowance
A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.
The educational allowance is 15% for the products in this announcement.
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| Prices |
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For all local charges, contact your IBM representative.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.
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Country/Region Announce
AP IOT
ASEAN * Yes
India/South Asia ** Yes
Australia Yes
People's Republic of China Yes
Hong Kong S.A.R of the PRC Yes
Macao S.A.R of the PRC Yes
Taiwan Yes
South Korea Yes
New Zealand Yes
Japan IOT
Japan Yes
* Brunei Darussalam, Indonesia, Cambodia, Lao People's Democratic
Republic, Malaysia, Philippines, Singapore, Thailand, and Vietnam
** Bangladesh, Bhutan, India, Sri Lanka, Maldives, Nepal, and
Afghanistan
Trademarks
Real-time Compression is a trademark of IBM Corporation in the United States, other countries, or both.
IBM, Storwize, System Storage and Global Technology Services are registered trademarks of IBM Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at:
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
