Software withdrawal and support discontinuance: IBM Client Lifecycle Manager with Fenergo - No replacement
IBM Canada Withdrawal Announcement A22-0276April 12, 2022
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Support and access discontinuance
Effective on the date shown, IBM® will withdraw support for the indicated version and release of the following program licensed under the IBM International Program License Agreement:
| Program number | Program name | VRM | Discontinuance of support date | Discontinuance of media access date |
|---|---|---|---|---|
| 5737-N24 | IBM Customer Lifecycle Management with Fenegro | All | April 13, 2022 | April 13, 2022 |
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Withdrawn parts, features, or programs
Effective on the date shown, IBM will withdraw from marketing the following program as licensed under the IBM International Program License Agreement:
| Program number | Program name | Effective date of withdrawal |
|---|---|---|
| 5737-N24 | IBM Customer Lifecycle Manager with Fenegro | April 13, 2022 |
All part numbers are withdrawn without replacement.
| Part number | Part number name and description |
|---|---|
| D28JYLL | IBM Customer Lifecycle Management with Fenergo - Annual - Tier 1 Install Committed Term License |
| D28JXLL | IBM Customer Lifecycle Management with Fenergo - Annual - Tier 2 Install Committed Term License |
| D28JWLL | IBM Customer Lifecycle Management with Fenergo - Annual - Tier 3 Install Committed Term License |
| D28JSLL | IBM Customer Lifecycle Management with Fenergo - Case Band - 10,000-100,000 Item Committed Term License |
| D28JTLL | IBM Customer Lifecycle Management with Fenergo - Case Band - 100,001-500,000 Item Committed Term License |
| D28JULL | IBM Customer Lifecycle Management with Fenergo - Case Band - 500,001-1,000,000 Item Committed Term License |
| D28JVLL | IBM Customer Lifecycle Management with Fenergo - Case Band - over 1,000,000 Item Committed Term License |
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Replacement information
There is no replacement for the withdrawn program.
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Order processing
Orders received on or after the effective date of withdrawal will not be filled. Client requested arrival dates (CRADs), if any, must be prior to the effective date of withdrawal.
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Technical support
Technical support continues to be available until April 13, 2022.
See the IBM Support website for product support information.
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Other company, product, and service names may be trade-marks or service marks of others.
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Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at
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