Revised service support policy information and statement of direction: IBM Cúram Social Program Management

IBM Canada Software Announcement A21-0245
March 23, 2021

Table of contents
OverviewOverviewEffective dateEffective date


Overview

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Effective April 30, 2021, the support terms for IBM® Cúram Social Program Management 7, as announced in Software Announcement A16-0752, dated November 29, 2016, are revised as follows:

Existing terms

Currently, Cúram Social Program Management 7 is supported for a minimum of five full years of standard support from the date the product release was made generally available by IBM, with the option to get support extensions for at least an additional three years following the product’s End of Support date for an extra charge set by IBM. The expected End of Support date under the existing terms is April 30, 2022.

Revised terms

Standard Support is available for Cúram Social Program Management 7 until April 30, 2023. After April 30, 2023, support extensions will not be offered.



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Effective date

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March 23, 2021



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Accessibility by people with disabilities

Top rule

Accessibility Compliance Reports (previously known as a VPAT) containing details on accessibility compliance to standards, including the Worldwide Consortium Web Content Accessibility Guidelines, European Standard EN 301 349, and US Section 508, can be found on the IBM Accessibility Conformance Report Request website.



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Statement of general direction

Top rule

IBM intends to provide a new version of Cúram Social Program Management in 2021.

Statements by IBM regarding its plans, directions, and intent are subject to change or withdrawal without notice at the sole discretion of IBM. Information regarding potential future products is intended to outline general product direction and should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for IBM products remain at the sole discretion of IBM.

Consult your IBM representative if you have any questions.

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