IBM Rational ClearQuest V9.0.0 and V9.0.1, IBM Rational ClearQuest Multisite V9.0.0 and V9.0.1, and IBM Rational ClearQuest and ClearQuest Multisite V9.0.0 and V9.01
IBM Canada Withdrawal Announcement A20-0105January 21, 2020
ENUSA20-0105.PDF| Table of contents | ||||
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Changed the Version/Release/Modification in the Title, Overview, and Replacement topics.
Overview
Effective April 30, 2021, IBM® will withdraw support for the following programs licensed under the IBM International Program License Agreement:
| Program number | Program release name | Withdrawal from support date |
|---|---|---|
| 5724-G36 | IBM Rational® ClearQuest® V9.0.0 and V9.0.1 | April 30, 2021 |
| 5724-G37 | IBM Rational ClearQuest Multisite V9.0.0 and V9.0.1 | April 30, 2021 |
| 5724-G38 | IBM Rational ClearQuest and ClearQuest Multisite V9.0.0 and V9.0.1 | April 30, 2021 |
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Replacement program information
The IBM Rational ClearQuest V9.0.0 and V9.0.1 stream has an effective end of support date of April 30, 2021. Version 9.0.2 of IBM Rational ClearQuest and IBM Rational ClearCase® is now available.
For more information about IBM Rational ClearQuest and IBM Rational ClearCase V9.0.2, see Software Announcement A20-0103, dated January 14, 2020.
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Technical support
Remote technical support is provided as defined by the International Passport Advantage® Agreement.
See the IBM Support website for program support information.
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Order processing
IBM will accept orders for these programs up until, but no later than, three business days before the effective date of withdrawal. If you defer the shipment date currently assigned to an existing order for a withdrawn product, IBM may not be able to supply the product. IBM will process existing orders without assigned shipment dates and new orders on an as-available basis. If supply is available, IBM will assign an estimated shipment date. Otherwise, IBM will advise you, within one month of the effective withdrawal date that your order cannot be accepted.
You may cancel existing orders for withdrawn products before shipment without penalty.
Your IBM representative or your IBM Business Partner can provide information about available replacement products.
Trade-marks
IBM, Rational, ClearQuest, ClearCase and Passport Advantage are registered trade-marks of IBM Corporation in the United States, other countries, or both.
Other company, product, and service names may be trade-marks or service marks of others.
tm Trade-mark owned by International Business Machines Corporation and is used under license by IBM Canada Ltd.
® Registered trade-mark of International Business Machines Corporation and is used under license by IBM Canada Ltd.
(**) Company, product or service name may be a trade-mark or service mark of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at
For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page