Revised information: IBM Lifecycle Support policy is updated for IBM Digital Business Automation for Multicloud V18

IBM Canada Software Announcement A19-0409
May 28, 2019

Table of contents
OverviewOverviewProgram numberProgram number
Order nowOrder now


Overview

Top rule

The Lifecycle Support policy for IBM® Digital Business Automation for Multicloud V18 is revised, effective with the delivery of Digital Business Automation for Multicloud V18.0.0, and all later versions. For a list of affected Software Announcements, see the Reference information section in this announcement.

Program technical support terms

  • Technical support of a program product version or release is available for a minimum of two years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This enables you to obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program.
  • Software Subscription and Support (Software Maintenance) also provides you with access to versions, releases, and updates of the program.
  • You will be notified, through an announcement letter, of discontinuance of support with six months' notice.

Additional technical support from IBM is available by contacting your IBM representative or IBM Business Partner.

For additional information on this support lifecycle, see the IBM Digital Business Automation for Multicloud Support Lifecycle Policy website.

License information number

License Information documents are available on the IBM Software License Agreement website.

IBM Digital Business Automation for Multicloud V18 (5737-I23)

License Information document title License information document number
IBM Digital Business Automation for Multicloud V18 L-ASAY-B8FFJB

Follow-on releases, if any, may have updated terms. For more information, see the License Information documents website.



Back to topBack to top

Effective date

Top rule

May 28, 2019



Back to topBack to top

Reference information

Top rule

For additional information on capabilities and ordering information for Digital Business Automation for Multicloud, see Software Announcements



Back to topBack to top

Program number

Top rule

Program number VRM Program name
5737-I23 18.0.0 IBM Digital Business Automation for Multicloud


Back to topBack to top

Order now

Top rule

To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: askibm@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

IBM Digital Sales Offices
3600 Steeles Ave. East
Markham, ON L3R 9Z7, CA
H7

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogues of IBM products.


Note: Shipments will begin after the planned availability date.
Trade-marks

IBM is a registered trade-mark of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trade-marks or service marks of others.

tm Trade-mark owned by International Business Machines Corporation and is used under license by IBM Canada Ltd.

® Registered trade-mark of International Business Machines Corporation and is used under license by IBM Canada Ltd.

(**) Company, product or service name may be a trade-mark or service mark of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM Canada