IBM Resilient Security Orchestration, Automation, and Response Platform on Cloud, formerly known as IBM Resilient Incident Response Platform on Cloud, and IBM Resilient Security Orchestration, Automation, and Response Platform V32.3, formerly known as IBM Resilient Incident Response Platform, deliver a new ordering option and more feature customization

IBM Canada Software Announcement A19-0160
April 16, 2019

Table of contents
OverviewOverviewTechnical informationTechnical information
Key requirementsKey requirementsOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices
PublicationsPublicationsOrder nowOrder now


Overview

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IBM® Resilient® Security Orchestration, Automation, and Response (SOAR) Platform on Cloud, formerly known as IBM Resilient Incident Response Platform® on Cloud, and IBM Resilient Security Orchestration, Automation, and Response (SOAR) Platform V32.3, formerly known as IBM Resilient Incident Response Platform, enable organizations to orchestrate and automate the people, processes, and technology that are associated with incident response. These improved security orchestration, automation, and response solutions are designed for ease of use in either cloud or on-premises environments. They streamline incident response and privacy response management to deliver an automated, faster, and more flexible way for organizations to react to events and incidents.

The Resilient SOAR Platform is offered as a cloud service or an on-premises solution and delivers a foundation for successful cybersecurity defence that enables organizations to:

  • Create response plans that are based on industry standards and best practices
  • Integrate more easily with security and IT tools, and orchestrate responses to events and incidents
  • Collaborate across the organization, equipping various stakeholders with the tools to fulfill their roles and tasks as part of an incident response effort

New ordering options and improved toolset

Resilient SOAR Platform on Cloud and Resilient SOAR Platform V32.3 offer restructured ordering options, providing more feature customization. These expanded offerings enable your organization to choose features according to your business requirements with the option to add capabilities when needed in a cost-effective manner.

Additionally, a new Actions per Month charge metric is available for both Resilient SOAR Platform on Cloud and Resilient SOAR Platform V32.3. Clients can purchase a quantity of Actions per Month to invoke built-in integrations and external tools that provide data enrichment for security team decision-making and help enable orchestration of remediation actions.

Resilient SOAR Platform on Cloud or the on-premises Resilient SOAR Platform V32.3 is required for the following add-on capabilities:

  • Team Management add-on provides user management and data segregation across multiple teams. Sensitive information is kept on a need-to-know basis by limiting access with workspaces and customizable role-based access control.
  • Privacy add-on is designed to provide compliance with regulations in the event of a data breach, and maintain organizational readiness with tabletop exercises.
  • Non-Production add-on enables users to build and test automations and playbooks before pushing changes to a production environment.
  • Disaster Recovery add-on (on-premises only) is purpose-built for rapid fail over to a secondary data centre, helping to ensure that mission-critical teams remain capable and coordinated in times of crisis.
  • Managed Security Service provider (MSSP) add-on helps managed security services providers (MSSPs) to manage events and incidents across multiple organizations in a single queue, providing a broad view across multiple end customers. It is designed for ease of use to manage both standardized and customized orchestration playbooks.


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Key requirements

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  • Resilient SOAR Platform on Cloud requires an internet connection and a workstation with supported web browser.
  • Resilient SOAR Platform V32.3 requires VMware ESX 6.0, or later.

For specific browser and technical requirements, see the Technical information section.



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Planned availability date

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April 16, 2019



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Accessibility by people with disabilities

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The accessibility characteristics of IBM Resilient SOAR Platform V32.3 are identical to IBM Resilient Incident Response Platform V32. Reference "IBM Resilient Incident Response Platform V32" when reviewing the Accessibility Compliance Report which can be found on the Product accessibility information website.



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Reference information

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For additional information about Resilient SOAR Platform V32.3, formerly known as Resilient Incident Response Platform, as an on-premises offering, see the following Software Announcements:

  • Software Announcement A18-0607, dated October 30, 2018
  • Software Announcement A18-0604, dated August 14, 2018
  • Software Announcement A18-0276, dated April 17, 2018
  • Software Announcement A17-0683, dated December 5, 2017
  • Software Announcement A17-0263, dated May 16, 2017
  • Software Announcement A17-0068, dated January 31, 2017
  • Software Announcement A17-0130, dated January 10, 2017
  • Software Announcement A16-0689, dated November 1, 2016
  • Software Announcement A16-0438, dated June 14, 2016

For additional information about Resilient SOAR Platform on Cloud, formerly know as Resilient Incident Response Platform on Cloud, see the following Software Announcements:

  • Software Announcement A18-0607, dated October 30, 2018
  • Software Announcement A18-0604, dated August 14, 2018
  • Software Announcement A18-0276, dated April 17, 2018
  • Software Announcement A17-0680, dated December 5, 2017
  • Software Announcement A17-0262, dated May 16, 2017
  • Software Announcement A17-0062, dated January 31, 2017
  • Software Announcement A17-0130, dated January 10, 2017
  • Software Announcement A16-0688, dated November 1, 2016


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Program number

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Program number VRM Program name
5737-C07 Cloud Service IBM Resilient SOAR Platform on Cloud
5737-A52 All IBM Resilient SOAR Platform


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Offering Information

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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.



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Publications

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Product information is available on the Resilient SOAR Platform page in IBM Knowledge Center.

For additional product information, contact your IBM representative.



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Services

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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.



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Technical information

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Specified operating environment

Hardware requirements

Resilient SOAR Platform on Cloud requires:

  • A workstation that supports one of the web browsers as listed in the Software requirements section
  • A direct internet connection

Resilient SOAR Platform V32.3 requires a virtual server that runs VMware ESX 6.0, or later, with a minimum of:

  • 8 GB RAM
  • 100 GB disk storage
  • Dual core 2.2 GHz processor, or later
Software requirements

Resilient SOAR Platform on Cloud requires one of the following supported web browsers:

  • Microsoft™ Internet Explorer, latest version
  • Mozilla Firefox, latest version
  • Google Chrome, latest version
  • Safari, latest version

Resilient SOAR Platform V32.3 requires a virtual server running VMware ESX 6.0, or later.

Such information is provided subject to the following terms. IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, misappropriated, or misused, or can result in damage to or misuse of your systems, including for use in attacks on others. No IT system or product should be considered completely secure and no single product, service, or security measure can be completely effective in preventing improper use or access. IBM systems, products, and services are designed to be part of a lawful, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.

Planning information

Packaging

Resilient SOAR Platform V32.3 as an on-premises offering is delivered through the internet as an electronic download. There is no physical media.

Resilient SOAR Platform on Cloud is accessed through the internet. There is no physical media or electronic deliverable



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Ordering information

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For ordering information, consult your IBM representative or authorized IBM Business Partner, or go to the Passport Advantage website.

This product is only available through Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Channel Value Rewards.

More information can be found on the IBM Channel Value Rewards website.

To locate IBM Business Partners for Channel Value Rewards in your geography for a specific Channel Value Rewards portfolio, go to the Find a Business Partner page.


Passport Advantage

IBM Resilient SOAR Platform on Cloud (5737-C07)

Program name/Description Part number
IBM Resilient SOAR Platform on Cloud (AU) Authorized User per Month D22U1LL
IBM Resilient SOAR Platform on Cloud (AU) Authorized User Overage D22U2LL
IBM Resilient SOAR Platform on Cloud (CU) Concurrent User per Month D22U3LL
IBM Resilient SOAR Platform on Cloud (CU) Concurrent User Overage D22U4LL
IBM Resilient Privacy on Cloud Add-On (AU) Authorized User per Month D22U5LL
IBM Resilient Privacy on Cloud Add-On (AU) Authorized User Overage D22U6LL
IBM Resilient Privacy on Cloud Add-On (CU) Concurrent User per Month D22U7LL
IBM Resilient Privacy on Cloud Add-On (CU) Concurrent User Overage D22U8LL
IBM Resilient Team Management on Cloud Add-On (AU) Authorized User per Month D22U9LL
IBM Resilient Team Management on Cloud Add-On (AU) Authorized User Overage D22UALL
IBM Resilient Team Management on Cloud Add-On (CU) Concurrent User per Month D22UBLL
IBM Resilient Team Management on Cloud Add-On (CU) Concurrent User Overage D22UCLL
IBM Resilient Non-Production on Cloud Add-On (AU) Authorized User per Month D22UWLL
IBM Resilient Non-Production on Cloud Add-On (AU) Authorized User Overage D22V1LL
IBM Resilient Non-Production on Cloud Add-On (CU) Concurrent User per Month D22UXLL
IBM Resilient Non-Production on Cloud Add-On (CU) Concurrent User Overage D22V2LL
IBM Resilient MSSP on Cloud Add-On (AU) Authorized User per Month D22UYLL
IBM Resilient MSSP on Cloud Add-On (AU) Authorized User Overage D22V3LL
IBM Resilient MSSP on Cloud Add-On (CU) Concurrent User per Month D22UZLL
IBM Resilient MSSP on Cloud Add-On (CU) Concurrent User Overage D22V4LL
IBM Resilient Actions on Cloud per Thousand Items per Month D22V0LL
IBM Resilient Actions on Cloud per Thousand Items Overage D22V5LL

IBM Resilient SOAR Platform (5737-A52)

Program name/Description Part number
IBM Resilient Security Orchestration, Automation and Response Platform per User Value Unit (Authorized User) License + SW Subscription & Support 12 Months D22MVLL
IBM Resilient Security Orchestration, Automation and Response Platform per User Value Unit (Authorized User) SW Subscription & Support Reinstatement 12 Months D22MWLL
IBM Resilient Security Orchestration, Automation and Response Platform per User Value Unit (Authorized User) Monthly License D22PFLL
IBM Resilient Security Orchestration, Automation and Response Platform per User Value Unit (Authorized User) Annual SW Subscription & Support Renewal E0PZULL
IBM Resilient Security Orchestration, Automation and Response Platform per User Value Unit (Concurrent User) License + SW Subscription & Support 12 Months D22N8LL
IBM Resilient Security Orchestration, Automation and Response Platform per User Value Unit (Concurrent User) SW Subscription & Support Reinstatement 12 Months D22N9LL
IBM Resilient Security Orchestration, Automation and Response Platform per User Value Unit (Concurrent User) Monthly License D22QJLL
IBM Resilient Security Orchestration, Automation and Response Platform per User Value Unit (Concurrent User) Annual SW Subscription & Support Renewal E0Q04LL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On per User Value Unit (Authorized User) License + SW Subscription & Support 12 Months D22NCLL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On per User Value Unit (Authorized User) SW Subscription & Support Reinstatement 12 Months D22NDLL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On per User Value Unit (Authorized User) Monthly License D22QQLL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On per User Value Unit (Authorized User) Annual SW Subscription & Support Renewal E0Q06LL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On per User Value Unit (Concurrent User) License + SW Subscription & Support 12 Months D22P0LL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On per User Value Unit (Concurrent User) SW Subscription & Support Reinstatement 12 Months D22P1LL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On per User Value Unit (Concurrent User) Monthly License D22R2LL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On per User Value Unit (Concurrent User) Annual SW Subscription & Support Renewal E0Q0QLL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On per User Value Unit (Authorized User) License + SW Subscription & Support 12 Months D22P4LL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On per User Value Unit (Authorized User) SW Subscription & Support Reinstatement 12 Months D22P5LL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On per User Value Unit (Authorized User) Monthly License D22R4LL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On per User Value Unit (Authorized User) Annual SW Subscription & Support Renewal E0Q0SLL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On per User Value Unit (Concurrent User) License + SW Subscription & Support 12 Months D22P8LL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On per User Value Unit (Concurrent User) SW Subscription & Support Reinstatement 12 Months D22P9LL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On per User Value Unit (Concurrent User) Monthly License D22R6LL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On per User Value Unit (Concurrent User) Annual SW Subscription & Support Renewal E0Q0ULL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On per User Value Unit (Authorized User) License + SW Subscription & Support 12 Months D22PCLL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On per User Value Unit (Authorized User) SW Subscription & Support Reinstatement 12 Months D22PDLL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On per User Value Unit (Authorized User) Monthly License D22R8LL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On per User Value Unit (Authorized User) Annual SW Subscription & Support Renewal E0Q0WLL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On per User Value Unit (Concurrent User) SW Subscription & Support Reinstatement 12 Months D22PULL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On per User Value Unit (Concurrent User) License + SW Subscription & Support 12 Months D22PTLL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On per User Value Unit (Concurrent User) Monthly License D22R9LL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On per User Value Unit (Concurrent User) Annual SW Subscription & Support Renewal E0Q15LL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On per User Value Unit (Authorized User) License + SW Subscription & Support 12 Months D22PXLL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On per User Value Unit (Authorized User) SW Subscription & Support Reinstatement 12 Months D22PYLL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On per User Value Unit (Authorized User) Monthly License D22RDLL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On per User Value Unit (Authorized User) Annual SW Subscription & Support Renewal E0Q17LL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On per User Value Unit (Concurrent User) License + SW Subscription & Support 12 Months D22Q1LL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On per User Value Unit (Concurrent User) SW Subscription & Support Reinstatement 12 Months D22Q2LL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On per User Value Unit (Concurrent User) Monthly License D22RFLL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On per User Value Unit (Concurrent User) Annual SW Subscription & Support Renewal E0Q19LL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On per User Value Unit (Authorized User) License + SW Subscription & Support 12 Months D22Q5LL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On per User Value Unit (Authorized User) SW Subscription & Support Reinstatement 12 Months D22Q6LL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On per User Value Unit (Authorized User) Monthly License D22RILL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On per User Value Unit (Authorized User) Annual SW Subscription & Support Renewal E0Q1BLL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On per User Value Unit (Concurrent User) License + SW Subscription & Support 12 Months D22Q9LL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On per User Value Unit (Concurrent User) SW Subscription & Support Reinstatement 12 Months D22QALL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On per User Value Unit (Concurrent User) Monthly License D22RKLL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On per User Value Unit (Concurrent User) Annual SW Subscription & Support Renewal E0Q1DLL
IBM Resilient Security Orchestration, Automation and Response Platform Thousand Monthly Actions per Resource Value Unit License + SW Subscription & Support 12 Months D22QDLL
IBM Resilient Security Orchestration, Automation and Response Platform Thousand Monthly Actions per Resource Value Unit SW Subscription & Support Reinstatement 12 Months D22QELL
IBM Resilient Security Orchestration, Automation and Response Platform Thousand Monthly Actions per Resource Value Unit (API Call) Monthly License D22RGLL
IBM Resilient Security Orchestration, Automation and Response Platform Thousand Monthly Actions per Resource Value Unit (API Call) Annual SW Subscription & Support Renewal E0Q1FLL
IBM Resilient Security Orchestration, Automation and Response Platform per User Value Unit (Authorized User) from Resilient Incident Response Legacy Trade Up License + SW Subscription & Support 12 Months D22MXLL
IBM Resilient Security Orchestration, Automation and Response Platform per User Value Unit (Concurrent User) from Resilient SOAR Platform (Authorized User) Trade Up License + SW Subscription & Support 12 Months D22UDLL
IBM Resilient Security Orchestration, Automation and Response Platform for IBM Z® per User Value Unit (Concurrent User) from Resilient SOAR Platform for IBM Z (Authorized User) Trade Up License + SW Subscription & Support 12 Months D22UELL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On per User Value Unit (Authorized User) from Resilient Incident Response Platform Migration Legacy Trade Up License + SW Subscription & Support 12 Months D22NELL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On per User Value Unit (Concurrent User) from Resilient SOAR Platform Privacy (Authorized User) Trade Up License + SW Subscription & Support 12 Months D22UFLL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On for IBM Z per User Value Unit (Concurrent User) from Resilient SOAR Platform Privacy for IBM Z (Authorized User) Trade Up License + SW Subscription & Support 12 Months D22UGLL
IBM Resilient Security Orchestration, Automation and Response Platform Add-On per Team Management User Value Unit (Authorized User) from Resilient Incident Response Platform Legacy Trade Up License + SW Subscription & Support 12 Months D22UHLL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On per User Value Unit (Concurrent User) from Resilient SOAR Platform Team Management (Authorized User) Trade Up License + SW Subscription & Support 12 Months D22UILL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On for IBM Z per User Value Unit (Concurrent User) from Resilient SOAR Platform Team Management for IBM Z (Authorized User) Trade Up License + SW Subscript & Support 12 Months D22UJLL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On per User Value Unit (Authorized User) from Resilient Incident Response Platform Legacy Trade Up License + SW Subscription & Support 12 Months D22PELL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On per User Value Unit (Concurrent User) from Resilient SOAR Platform Non-Production (Authorized User) Trade Up License + SW Subscription & Support 12 Months D22UKLL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On for IBM Z per User Value Unit (Concurrent User) from Resilient SOAR Platform Non-Production for IBM Z (Authorized User) Trade Up License + Subscription & Support 12 Months D22ULLL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On per User Value Unit (Authorized User) from Resilient Incident Response Platform Legacy Trade Up License + SW Subscription & Support 12 Months D22UMLL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery?Add-On per User Value Unit (Concurrent User) from Resilient SOAR Platform Disaster Recovery (Authorized User) Trade Up License + SW Subscription & Support 12 Months D22UNLL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On for IBM Z per User Value Unit (Concurrent User) from Resilient SOAR Platform Disaster Recovery for IBM Z (Auth User) Trade Up License + SW S&S 12 Mo D22UPLL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On per User Value Unit (Authorized User) from Resilient Incident Response Platform Legacy Trade Up License + SW Subscription & Support 12 Months D22UQLL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On per User Value Unit (Concurrent User) from Resilient SOAR Platform MSSP (Authorized User) Trade Up License + SW Subscription & Support 12 Months D22URLL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On for IBM Z per User Value Unit (Concurrent User) from Resilient SOAR Platform MSSP for IBM Z (Authorized User) Trade Up License + SW Subscription & Support 12 Months D22USLL
IBM Resilient Security Orchestration, Automation and Response Platform Thousand Monthly Actions per Resource Value Unit from Resilient Incident Response Platform Legacy Trade Up License + SW Subscription & Support 12 Months D22QFLL


Cross-platform product for use on IBM Z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on IBM Z servers or when the product will be communicating or transferring data between a distributed server and an IBM Z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Program name/Description Part number
IBM Resilient Security Orchestration, Automation and Response Platform for IBM Z per User Value Unit (Authorized User) License + SW Subscription & Support 12 Months D22N3LL
IBM Resilient Security Orchestration, Automation and Response Platform for IBM Z per User Value Unit (Authorized User) SW Subscription & Support Reinstatement 12 Months D22N5LL
IBM Resilient Security Orchestration, Automation and Response Platform for IBM Z per User Value Unit (Authorized User) Monthly License D22QILL
IBM Resilient Security Orchestration, Automation and Response Platform for IBM Z per User Value Unit (Authorized User) Annual SW Subscription & Support Renewal E0PZZLL
IBM Resilient Security Orchestration, Automation and Response Platform for IBM Z per User Value Unit (Concurrent User) License + SW Subscription & Support 12 Months D22NALL
IBM Resilient Security Orchestration, Automation and Response Platform for IBM Z per User Value Unit (Concurrent User) SW Subscription & Support Reinstatement 12 Months D22NBLL
IBM Resilient Security Orchestration, Automation and Response Platform for IBM Z per User Value Unit (Concurrent User) Monthly License D22QKLL
IBM Resilient Security Orchestration, Automation and Response Platform for IBM Z per User Value Unit (Concurrent User) Annual SW Subscription & Support Renewal E0Q05LL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On for IBM Z per User Value Unit (Authorized User) License + SW Subscription & Support 12 Months D22NFLL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On for IBM Z per User Value Unit (Authorized User) SW Subscription & Support Reinstatement 12 Months D22NGLL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On for IBM Z per User Value Unit (Authorized User) Monthly License D22QRLL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On for IBM Z per User Value Unit (Authorized User) Annual SW Subscription & Support Renewal E0Q07LL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On for IBM Z per User Value Unit (Concurrent User) License + SW Subscription & Support 12 Months D22P2LL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On for IBM Z per User Value Unit (Concurrent User) SW Subscription & Support Reinstatement 12 Months D22P3LL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On for IBM Z per User Value Unit (Concurrent User) Monthly License D22R3LL
IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On for IBM Z per User Value Unit (Concurrent User) Annual SW Subscription & Support Renewal E0Q0RLL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On for IBM Z per User Value Unit (Authorized User) License + SW Subscription & Support 12 Months D22P6LL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On for IBM Z per User Value Unit (Authorized User) SW Subscription & Support Reinstatement 12 Months D22P7LL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On for IBM Z per User Value Unit (Authorized User) Monthly License D22R5LL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On for IBM Z per User Value Unit (Authorized User) Annual SW Subscription & Support Renewal E0Q0TLL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On for IBM Z per User Value Unit (Concurrent User) License + SW Subscription & Support 12 Months D22PALL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On for IBM Z per User Value Unit (Concurrent User) SW Subscription & Support Reinstatement 12 Months D22PBLL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On for IBM Z per User Value Unit (Concurrent User) Monthly License D22R7LL
IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On for IBM Z per User Value Unit (Concurrent User) Annual SW Subscription & Support Renewal E0Q0VLL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On for IBM Z per User Value Unit (Authorized User) License + SW Subscription & Support 12 Months D22PRLL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On for IBM Z per User Value Unit (Authorized User) SW Subscription & Support Reinstatement 12 Months D22PSLL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On for IBM Z per User Value Unit (Authorized User) Monthly License D22RALL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On for IBM Z per User Value Unit (Authorized User) Annual SW Subscription & Support Renewal E0Q14LL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On for IBM Z per User Value Unit (Concurrent User) License + SW Subscription & Support 12 Months D22PVLL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On for IBM Z per User Value Unit (Concurrent User) SW Subscription & Support Reinstatement 12 Months D22PWLL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On for IBM Z per User Value Unit (Concurrent User) Annual SW Subscription & Support Renewal E0Q16LL
IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On for IBM Z per User Value Unit (Concurrent User) Monthly License D22RCLL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On for IBM Z per User Value Unit (Authorized User) License + SW Subscription & Support 12 Months D22PZLL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On for IBM Z per User Value Unit (Authorized User) SW Subscription & Support Reinstatement 12 Months D22Q0LL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On for IBM Z per User Value Unit (Authorized User) Monthly License D22RELL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On for IBM Z per User Value Unit (Authorized User) Annual SW Subscription & Support Renewal E0Q18LL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On for IBM Z per User Value Unit (Concurrent User) License + SW Subscription & Support 12 Months D22Q3LL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On for IBM Z per User Value Unit (Concurrent User) SW Subscription & Support Reinstatement 12 Months D22Q4LL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On for IBM Z per User Value Unit (Concurrent User) Monthly License D22RHLL
IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On for IBM Z per User Value Unit (Concurrent User) Annual SW Subscription & Support Renewal E0Q1ALL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On for IBM Z per User Value Unit (Authorized User) License + SW Subscription & Support 12 Months D22Q7LL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On for IBM Z per User Value Unit (Authorized User) SW Subscription & Support Reinstatement 12 Months D22Q8LL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On for IBM Z per User Value Unit (Authorized User) Monthly License D22RJLL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On for IBM Z per User Value Unit (Authorized User) Annual SW Subscription & Support Renewal E0Q1CLL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On for IBM Z per User Value Unit (Concurrent User) License + SW Subscription & Support 12 Months D22QBLL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On for IBM Z per User Value Unit (Concurrent User) SW Subscription & Support Reinstatement 12 Months D22QCLL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On for IBM Z per User Value Unit (Concurrent User) Monthly License D22RLLL
IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On for IBM Z per User Value Unit (Concurrent User) Annual SW Subscription & Support Renewal E0Q1ELL
IBM Resilient Security Orchestration, Automation and Response Platform Thousand Monthly Actions for IBM Z per Resource Value Unit (API Calls) License + SW Subscription & Support 12 Months D22QGLL
IBM Resilient Security Orchestration, Automation and Response Platform Thousand Monthly Actions for IBM Z per Resource Value Unit (API Call) SW Subscription & Support Reinstatement 12 Months D22QHLL
IBM Resilient Security Orchestration, Automation and Response Platform Thousand Monthly Actions for IBM Z per Resource Value Unit (API Call) Monthly License D22RBLL
IBM Resilient Security Orchestration, Automation and Response Platform Thousand Monthly Actions for IBM Z per Resource Value Unit (API Call) Annual SW Subscription & Support Renewal E0Q1GLL

Charge metric

Charge metric for licensed products

The charge metrics for Resilient SOAR Platform V32.3 as an on-premises offering, can be found in the following License Information documents:

Program number License Information document title License Information document number
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform V32.3 (Authorized User) L-GBLK-B9UDUW
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On V32.3 (Authorized User) L-GBLK-BA7DRW
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On V32.3 (Authorized User) L-GBLK-BA7EFC
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On V32.3 (Authorized User) L-GBLK-BA7EGW
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On V32.3 (Authorized User) L-GBLK-BA7ELR
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On V32.3 (Authorized User) L-GBLK-BA7EN5
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform V32.3 (Concurrent User) L-GBLK-B9UF62
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On V32.3 (Concurrent User) L-GBLK-BA7EPZ
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On V32.3 (Concurrent User) L-GBLK-BA7ESB
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On V32.3 (Concurrent User) L-GBLK-BA7ETN
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On V32.3 (Concurrent User) L-GBLK-BA7EUM
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On V32.3 (Concurrent User) L-GBLK-BA7EXC
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Actions V32.3 L-GBLK-B9UF8E

Select your language of choice and scroll down to the Charge Metrics section. Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.

Charge metric for cloud services

Definitions of the charge metrics for Resilient SOAR Platform on Cloud can be found in the following Service Description document:

Program name PID number Service Description document number
IBM Resilient Security Orchestration, Automation and Response Platform on Cloud 5737-C07 i126-8508-01

See the Cloud Services terms website to find the Service Description that corresponds to the date of this announcement. Select your language of choice and scroll down to the Charge Metrics section.



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Terms and conditions

Top rule

Terms and conditions for the licensed product

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available through Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

Software Maintenance

The information below applies to Resilient SOAR Platform V32.3 (5737-A52) licensed product only.

Licenses under the IBM Program License Agreement (IPLA) provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available. Two charges apply: a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

The following License Information documents apply to Resilient SOAR Platform V32.3 as an on-premises offering in this announcement:

Program number License Information document title License Information document number
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform V32.3 (Authorized User) L-GBLK-B9UDUW
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On V32.3 (Authorized User) L-GBLK-BA7DRW
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On V32.3 (Authorized User) L-GBLK-BA7EFC
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On V32.3 (Authorized User) L-GBLK-BA7EGW
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On V32.3 (Authorized User) L-GBLK-BA7ELR
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On V32.3 (Authorized User) L-GBLK-BA7EN5
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform V32.3 (Concurrent User) L-GBLK-B9UF62
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Privacy Add-On V32.3 (Concurrent User) L-GBLK-BA7EPZ
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Team Management Add-On V32.3 (Concurrent User) L-GBLK-BA7ESB
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform MSSP Add-On V32.3 (Concurrent User) L-GBLK-BA7ETN
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Non-Production Add-On V32.3 (Concurrent User) L-GBLK-BA7EUM
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Disaster Recovery Add-On V32.3 (Concurrent User) L-GBLK-BA7EXC
5737-A52 IBM Resilient Security Orchestration, Automation and Response Platform Actions V32.3 L-GBLK-B9UF8E

Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Support Guide.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of two years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect.

This technical support allows you to obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to versions, releases, and updates (CD releases, Long Term Support Releases or fixes) of the program. You will be notified, through an announcement letter, of discontinuance of support with six months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

For additional information on the IBM Software Support Lifecycle Policy, see the IBM Software Support Lifecycle Policy website.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Software Subscription and Support applies

Yes. Software Subscription and Support, also referred to as Software Maintenance, is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support centre. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, see the IBM Support Guide. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

Unless specified otherwise in a written agreement with you, IBM does not provide support for third-party products that were not provided by IBM. Ensure that when contacting IBM for covered support, you follow problem determination and other instructions that IBM provides, including in the IBM Support Guide.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, go to the Passport Advantage and Passport Advantage Express website.

IBM Operational Support Services - Support Line

No

Other support

Passport Advantage

Variable charges apply

No

Educational allowance available

Not applicable.

Terms and conditions for the cloud service

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction for the acquisition of cloud services from IBM consist of either the IBM Cloud™ Services Agreement and the applicable offering Service Description or the IBM International Passport Advantage Agreement or the International Passport Advantage Express Agreement and the IBM Terms of Use - General Terms for Cloud Offerings and the applicable offering Service Description.

Technical support

Technical support is provided for cloud services and enabling software, as applicable, during the subscription period. Any enhancements, updates, and other materials provided by IBM as part of any such technical support are considered to be part of the cloud service, as applicable, and therefore governed by the applicable agreement as defined in Client's quote or transaction document. Technical support is included with the cloud service and is not available as a separate offering.

Additional technical support information for this cloud service offering may be found in the IBM Support Guide or in service-specific documentation.

Service Description

The following Service Description document applies to the offering in this announcement.

Program identifier Service Description document title Service Description document number
5737-C07 IBM Resilient Security Orchestration, Automation and Response Platform on Cloud i126-8508-01

Follow-on levels of this cloud service, if any, may have updated terms. See the Cloud Services terms website and search using the four-digit base Service Description number.

Limited warranty

See the warranty defined in the applicable agreement governing client's acquisition for this offering.

Money-back guarantee

No

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Usage restrictions

Yes. This offering is subject to usage restrictions.

See Service Description (i126-8508-01) for details about these restrictions.

Follow-on levels of this cloud service, if any, may have updated terms. See the Cloud Services terms website and search by using the four-digit base Service Description number.

Other support

Passport Advantage

Educational allowance available

No



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Statement of good security practices

Top rule

IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

Top rule


Business Partner information

If you are an IBM Business Partner acquiring products from IBM, you may link to Passport Advantage On-line for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage website.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Channel Value Rewards. Additional information is also available on the Passport Advantage and Passport Advantage Express website.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified clients to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all client segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government clients. Rates are based on a client's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.



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Order now

Top rule

To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: askibm@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

IBM Digital Sales Offices
3600 Steeles Ave. East
Markham, ON L3R 9Z7, CA
H7

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogues of IBM products.

Note: Shipments will begin after the planned availability date.


IBM Channel Value Rewards

These products are available under Channel Value Rewards (CVR), either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM clients may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to CVR will be communicated through standard product announcements. To determine what IBM software is available under CVR, see the IBM Passport Advantage Online for IBM Business Partners website.

For questions regarding CVR, see the IBM Channel Value Rewards website.

Trade-marks

IBM Cloud is a trade-mark of IBM Corporation in the United States, other countries, or both.

IBM, Resilient, IBM Resilient Incident Response Platform, PartnerWorld, Passport Advantage, Express and IBM Z are registered trade-marks of IBM Corporation in the United States, other countries, or both.

Microsoft is a trade-mark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trade-marks or service marks of others.

tm Trade-mark owned by International Business Machines Corporation and is used under license by IBM Canada Ltd.

® Registered trade-mark of International Business Machines Corporation and is used under license by IBM Canada Ltd.

(**) Company, product or service name may be a trade-mark or service mark of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM Canada