IBM Platform Symphony for Power, V7.1 enables scalable, high-performance grid services running on IBM Power Systems

IBM United States Software Announcement 215-013
January 6, 2015

Table of contents
 Overview Overview  Publications Publications
 Key prerequisites Key prerequisites  Technical information Technical information
 Planned availability date Planned availability date  Ordering information Ordering information
 Description Description  Terms and conditions Terms and conditions
 Product positioning Product positioning  Prices Prices
 Program number Program number   Order now Order now


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At a glance
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IBM® Platform Symphony® - Standard Edition for Power®, V7.1 and IBM Platform Symphony - Advanced Edition for Power, V7.1 can help you exceed your performance goals with a fast, efficient grid and analytic computing environment. The latest version offers increased scaling and performance.

With Platform Symphony on Power, V7 you can realize the following benefits:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: RE001).



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Overview
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Platform Symphony Standard Edition and Platform Symphony Advanced Edition on Power, V7.1 offer enterprise-class grid management for running distributed application services on a scalable, shared, heterogeneous grid. They accelerate a variety of compute- and data-intensive applications, quickly computing results while making optimal use of available infrastructure.

This latest version of Platform Symphony on Power includes the following significant enhancements:

1
These functions are available with a new optional Application Service Controller add-on for Platform Symphony Advanced Edition. The Application Service Controller extends the Platform Symphony grid to provide a shared-service backbone for a broad portfolio of distributed software frameworks, including long-running cloud-native applications such as MongoDB and Cassandra, among others.

Application Service Controller offers these benefits:

To order the Application Service Controller add-on available from IBM Passport Advantage®, refer to 214-361, dated October6, 2014.

The efficient low-latency middleware and scheduling architecture of Platform Symphony on Power delivers the performance and agility required to predictably meet and exceed throughput goals for the most demanding analytic workloads. Platform Symphony helps organizations realize improved application performance at a significantly reduced total cost of ownership.

Platform Symphony can help you achieve the following results:

Platform Symphony includes the following features:

Platform Symphony is available in two editions tailored to different business requirements.



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Key prerequisites
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Planned availability date
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January 9, 2015



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Description
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Platform Symphony Standard Edition and Platform Symphony Advanced Edition on Power, V7.1 offer a high-performance grid middleware and management solution that runs on IBM Power Systems and varied operating environments. You can use Platform Symphony to run preintegrated applications available from a variety of ISVs, or easily adapt and accelerate your own compute- and data-intensive parallel workloads on a grid, making your organization agile and flexible.

A new optional Application Service Controller add-on is available for Platform Symphony Advanced Edition. The Application Service Controller extends the Platform Symphony grid to provide a shared-service backbone for a broad portfolio of distributed software frameworks, including long-running cloud-native applications such as MongoDB and Cassandra, among others.

Performance and scalability

Platform Symphony gives organizations a competitive advantage by solving a wide range of large-scale compute- and data-intensive business problems that can be run concurrently with exceptional performance.

For workloads such as MapReduce where standard comparative benchmarks are available, Platform Symphony demonstrates clear business value. As an example, in the SWIM benchmark developed at the University of California, Berkeley (UCB), the Platform Symphony scheduler was measured to deliver approximately four times the performance of Apache Hadoop Release 1.0.1 running on identical hardware.

Flexible resource sharing

A key advantage of Platform Symphony is its sophisticated hierarchical resource-sharing model. The ability of Platform Symphony to lend and borrow resources, based on policy, guarantees users access to owned resources when needed. Departments can also easily share resources not in use with others and borrow resources dynamically as needed. By avoiding the need for application-specific silos, users enjoy a better quality of service with reduced infrastructure and management costs. Whether you are deploying on Linux™, IBM PowerLinux™, Microsoft™ Windows™, Windows HPC Server, UNIX™, or all of the above, you can manage your environment as a single, shared resource pool with Platform Symphony.

Support for compute- and data-intensive analytic workloads

Platform Symphony is optimized for both compute- and data-intensive parallel workloads. This is important to large organizations that want to avoid having a discrete grid for each application. Platform Symphony delivers a rich set of client- and server-side APIs for a variety of parallel computing problems alongside an optimized Hadoop-compatible MapReduce implementation. It also delivers other data-handling innovations to accelerate the processing of large distributed datasets. The resource orchestration capability and low-latency middleware of Platform Symphony together can deliver dramatic performance gains for both compute- and data-intensive applications. Tasks can be dispatched with an awareness of data locality resulting in better performance and efficiency: Applications avoid the needless movement of data across congested networks.

Rapid response for business-critical workloads

Platform Symphony can react instantly to changes in application demand. With the flexibility to adapt when priorities change, Platform Symphony can reallocate service instances at a rate of up to 1,000 per second to different workloads depending on configurable sharing policies and application priorities (interim result pending completion of testing). This translates into better application performance, better utilization, and an ability to respond quickly to business-critical demands.

Ease of application and data integration

Regardless of your development environment, Platform Symphony can meet your needs. Well-documented APIs enable fast integration for applications written in the following languages and software environments:

Platform Symphony also supports other languages and environments commonly used in distributed computing, including Python. It also supports layered Hadoop technologies, including Apache PIG (a high-level language for writing data analysis programs) and HIVE (a data warehouse implementation for Hadoop) available as part of IBM BigInsights or with third-party Hadoop distributions.

Plug-ins for Microsoft Visual Studio Professional support compilation-free integration of .NET assemblies. Developers can use a step-by-step wizard to integrate and test applications end-to-end without needing to be expert in the Platform Symphony APIs. For Java developers, the Eclipse integrated development environment (IDE) is supported as well.

Associated with the MapReduce scheduling capabilities of Platform Symphony, plug-ins are included for distributed file systems such as IBM General Parallel File System (GPFS™), Hadoop Distributed File System (HDFS), and Appistry. Platform Symphony also supports integrations with third-party in-memory data grid solutions.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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Platform Symphony on Power is part of a family of cluster and grid workload management solutions from IBM. These products include:

IBM LoadLeveler is a job scheduler that controls the scheduling of batch jobs. It matches job requirements to the best available compute resources for execution and runs on IBM Power Systems. LoadLeveler is an excellent choice as a workload management system for running applications already integrated with, or supported by, LoadLeveler on POWER-based systems.

The IBM Platform LSF family of products includes a batch workload scheduler similar to LoadLeveler. A number of other components are also available for Platform LSF including graphical workflow management tools, application-centric portals, monitoring and analysis tools, and tools for scheduling commercial software license features. Although there is some intersection in function between LoadLeveler and Platform LSF, Platform LSF may be an appropriate choice when you need these specific additional capabilities or when you want to deploy a Microsoft Windows, or mixed Windows, Linux, or UNIX (including IBM AIX®) environment involving hardware or operating systems not supported by IBM LoadLeveler.

Platform Symphony is different from all of the solutions mentioned above. Key differences include:

Because of these key differences, Platform Symphony typically runs different types of analytic workloads than Platform LSF. Workloads that require very fast scheduling, low latency, high throughput and scale, and fast, agile resource sharing are likely to be best served by Platform Symphony.

Some unique characteristics of Platform Symphony relative to other high-performance SOA grid middleware solutions are:

As previously mentioned, Platform Symphony is also available to run MapReduce jobs (a component of Apache Hadoop) through an optimized, low-latency MapReduce capability built into the Platform Symphony - Advanced Edition. If you deploy Hadoop clusters, you may want to consider IBM InfoSphere BigInsights for specific requirements where you want to run service-oriented workloads on the same cluster as Hadoop jobs. Where you have special requirements that demand low-latency scheduling to speed up short-duration MapReduce jobs, Platform Symphony may be the appropriate solution.

You may choose to deploy Platform LSF and Platform Symphony on the same shared-cluster infrastructure, but there are some limitations. If you deploy mixed Platform Symphony and Platform LSF clusters, contact a Platform Symphony product specialist for configuration advice and assistance.



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Program number
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Program                Program
number         VRM     name

5765-SS7      7.1.0    Platform Symphony - Standard Edition on Power
5765-SA7      7.1.0    Platform Symphony - Advanced Edition on Power
 

Product identification number

 
                    Maintenance        Maintenance
Program PID number  1 year PID number  3 year PID number

5765-SS7            5660-SSE           5662-SSE
                    5661-SSE           5664-SSE
                                       5663-SSE
 
5765-SA7            5660-PSA           5662-PSA
                    5661-PSA           5664-PSA
                                       5663-PSA
 


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=215-013


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Publications
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The following publications are available from the IBM Platform Symphony Knowledge Center for V7.1. Documentation is included in both web-friendly and PDF formats.

IBM Knowledge Center is a worldwide central repository of IBM technical publications hosted in a single application, located at a single web address

http://www.ibm.com/support/knowledgecenter/

You can find and navigate technical content more efficiently and easily with improved search, filtering, and user experience. Create your own collections of IBM documents with PDF output on demand.



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Technical information
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Specified operating environment

Hardware requirements

Platform Symphony on Power, V7.1 is supported on IBM Power Systems servers running PowerLinux operating environments. PowerLinux support is for running in big-endian mode only.

Power System servers running AIX can integrate with Platform Symphony on Power, but from a client perspective only.

Other platforms include:

When the product is available, you can find additional details in the Supported System Configurations document on the IBM Symphony Knowledge Center. Visit

http://www.ibm.com/support/knowledgecenter/
Software requirements

A high-level summary of operating environments supported by Platform Symphony on Power are listed below. Complete details, including "on demand" operating systems, can be found in the Supported System Configurations document on the IBM Platform Symphony Knowledge Center. Visit

http://www.ibm.com/support/knowledgecenter/

Note: Not all product capabilities are supported uniformly across all operating systems.

For Linux installations, precompiled binaries facilitate easy installation on different Linux kernels. Which distribution to install depends on the version of Linux, specifically the Linux kernel version, and the version of glibc.

In the case of Microsoft cluster deployments, compatibility is based on the version of the Windows operating environment.

POWER6, POWER7, and POWER8 that run PowerLinux supporting RHEL 6.x, RHEL 7, and SUSE Linux Enterprise Server (SLES) 11 SP2, can run Platform Symphony on Power. PowerLinux support is in big-endian mode only.

Clusters can consist of nodes running multiple operating systems. For example, 64-bit Linux hosts can be mixed running different Linux distributions, and multiple Windows operating systems can be deployed as well. Platform Symphony on Power has mechanisms to deal with the management of these different types of hosts in the same cluster to control what application services are able to run on each type of host. Also, clients and services may be heterogeneous. It is common to have Platform Symphony on Power clients and services be implemented on different operating environments, languages, and frameworks. For example, a client-side spreadsheet can embed visual-basic code that opens a connection to Platform Symphony on Power to a simulation service that is built on Java running on RHEL 6.x.

Platform Symphony on Power clients can integrate their own applications so that they can be deployed and managed on a Platform Symphony on Power cluster. Because of this, software development environments become an important consideration for clients deploying Platform Symphony on Power.

If you choose to run Platform Symphony on Power together with a big data solution such as IBM BigInsights, Cloudera, IBM General Parallel File System (GPFS) - File Placement Optimizer (FPO), MapReduce, HortonWorks, or Apache Hadoop, you should be aware that Platform Symphony on Power supports different Hadoop versions, and MapReduce API versions.

The following distributed file systems for MapReduce are supported:

Platform Symphony on Power has been tested with and supports applications frequently deployed in big data environments including most layered open-source Hadoop applications such as:

After the product is available, you can find additional details about compilers, multicluster operating system support, supported file systems for Symphony high availability (HA), plug-in reference platforms, and supported databases and browsers in the Supported System Configurations document on the IBM Symphony Knowledge Center. Visit

http://www.ibm.com/support/knowledgecenter/

Following is a partial list of third-party packages known to work with Platform Symphony on Power. In some cases, integration is explicitly supported by the vendor, but in other cases, integration is achieved through the scriptable symexec interfaces included in Platform Symphony on Power. Symexec enables workloads to be called using the Platform Symphony service-oriented middleware without explicitly requiring that applications be linked to Platform Symphony client- and service-side libraries.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Compatibility

Platform Symphony on Power, V7.1 is fully compatible with Platform Symphony on Power, V6.x and previous supported versions. This means that clients running applications developed using earlier versions of the Platform Symphony APIs can deploy their application on the most up-to-date version of Platform Symphony on Power.

For example, if you have qualified your applications using the client- and server-side components and libraries included in Platform Symphony on Power, V6.1, those applications can be run as they are, without recompilation on Platform Symphony on Power, V7.1. Application profiles specific to each grid service govern the version of the API being used, making it possible for applications using multiple API versions to coexist on the same grid at the same time.

Limitations

Customers deploying Platform Symphony on Power, V7.1 should be aware of the following limitations:

Other limitations are discussed in the Platform Symphony on Power, V7.1 release notes and documentation found on the IBM Platform Symphony Knowledge Center at the time of product release.

Performance considerations

Platform Symphony on Power is specifically designed to help organizations meet their application performance goals by taking advantage of inherent opportunities for parallelism in a variety of application types. Because application parallelism is the key driver of performance in grid applications, efficiency emerges as the major consideration when determining how much faster an application can be expected to run when deployed on a Platform Symphony grid.

For example, if you need to run a workload consisting of 1,000 tasks that each takes ten seconds on average to complete, you would expect this workload to take 10,000 seconds or a little under three hours on a single processing element. If a 100-node grid were assembled that was 100% efficient, you would expect this same workload under ideal circumstances to run 100 times faster, and complete all 1,000 10-second tasks in just 100 seconds. Platform Symphony on Power has been tested in a 5,000 core environment to deliver application efficiency in excess of 95% for what are termed "embarrassingly parallel" applications.

Observed performance varies based on a large number of factors including:

IBM has amassed a significant amount of experience characterizing the performance of different types of applications in grid computing environments and can help customers realistically assess the types of performance gains that they can expect.

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge. Read about the Electronic Support portfolio of tools

http://ibm.com/electronicsupport

Access the IBM Support Portal

http://ibm.com/support

Access the online Service Request tool

http://ibm.com/support/servicerequest

Planning information

Clients who want to run both Platform Symphony on Power, V7.1 and IBM Platform LSF on Power, V9.1 on the same grid environment, and share resources between the two environments, should seek configuration assistance from IBM. While documentation is included in the Platform Symphony on Power, V7.1 distribution that explains how to do this, IBM can offer useful guidance.

Similarly, IBM can offer assistance to clients who want to augment an IBM Infosphere BigInsights installation with Platform Symphony on Power, V7.1. Platform Symphony replaces several of the grid management and service monitoring facilities inside BigInsights.

Customer responsibilities

While the installation and upgrade procedures for Platform Symphony on Power, V7.1 have been tested carefully, as with any installation or upgrade, it is prudent to ensure that backups exist and prepare for the installation or upgrade in advance.

To facilitate this process, the Platform Knowledge Center, provided with Platform Symphony, includes web-based and PDF documentation for Upgrading your Platform Symphony cluster that outlines the specific steps that should be taken in planning and executing a cluster upgrade.

For clients planning a new installation, the document Installing Your Platform Symphony Cluster should be reviewed carefully. This document provides a thorough explanation of the steps involved in installing Platform Symphony on Power on Windows or Linux or UNIX environments.

Installability

When installing or upgrading your Platform Symphony on Power cluster, the functionality of prior versions of Platform Symphony on Power is preserved. For example, cluster configurations, application definitions, resource sharing profiles, and all historical data can be migrated to your Platform Symphony on Power, V7.1 cluster.

Applications running on previous Platform Symphony on Power versions can be migrated to version 7.1 without modification. Applications can be run on the same Platform Symphony on Power compute node which exists in two or more clusters.

Packaging

Platform Symphony on Power, V7.1 is distributed on DVD media and is available for electronic download. Included are:

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

Platform Symphony on Power uses the security and auditability features of the system in which it is installed. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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5765-SS7 - Platform Symphony - Standard Edition for Power, V7.1
 
Basic license one-time charge
 
Feature                                                     Feature
description                                                 number

 
Per processor core with 1 year software maintenance          0001
Per block of 250 processors (1)                              0002

 
5765-SA7 - Platform Symphony - Advanced Edition for Power, V7.1
 
Basic license one-time charge
 
Feature                                                     Feature
description                                                 number

 
Per processor core with 1 year software maintenance          0002
Per block of 250 processors (1)                              0001
 
Per proc core trade-up from Sym Std with 1 year SWM          0004
Per 250 proc core trade-up from Sym Std with 1 year SWM      0003

 

(1)The feature for a block of 250 processors is provided for
convenience with large orders.  A quantity of one for this
feature will order a license for 250 processors.
 
Customization feature
 
Description                        Feature number

IBM Electronic Software Delivery
 for initial software orders         3453
 

This software license includes Software Maintenance, also referred to as Software Subscription and Technical Support.

Extending coverage for a total of three years from the date of acquisition may be elected. Order the program number, feature number, and quantity to extend coverage for your software licenses. If maintenance has expired, specify the after license feature number.

There is no change to existing Software Maintenance features.

Charge metric

 
Program name        PID number        Charge metric

Platform
 Symphony -
 Std Ed for
 Power                5765-SS7         Per processor core
                                         with 1 year SWMA
 
1-year SWMA:          5660-SSE         Per processor core
  Registration
  and Renewal
 
1-year SWMA:          5661-SSE         Per processor core
  After-license
 
3-year SWMA:          5662-SSE         Per processor core
  Registration
 
3-year SWMA:          5663-SSE         Per processor core
  Renewal
 
3-year SWMA:          5664-SSE         Per processor core
  After-license
 
 
Platform
 Symphony -
 Adv Ed for
 Power                5765-SA7         Per processor core
                                         with 1 year SWMA
 
1-year SWMA:          5660-PSA         Per processor core
  Registration
  and Renewal
 
1-year SWMA:          5661-PSA         Per processor core
  After-license
 
3-year SWMA:          5662-PSA         Per processor core
  Registration
 
3-year SWMA:          5663-PSA         Per processor core
  Renewal
 
3-year SWMA:          5664-PSA         Per processor core
  After-license
 

Processor Core (or Processor)

Processor Core (or Processor) is a unit of measure by which the program can be licensed. Processor Core (or Processor) is a functional unit within a computing device that interprets and executes instructions. A processor core consists of at least an instruction control unit and one or more arithmetic or logic unit. With multicore technology, each core is considered a Processor Core. Entitlements must be acquired for all activated Processor Cores available for use on the server.

Notes:

System Program Order (SPO)

System Program Order (SPO): An order for SPO 5692-LOP or 5692-A6P is mandatory for shipments of program distribution. The individual licensed program orders are for registration and billing purposes only. No shipment occurs under these orders.

To receive shipment of machine-readable materials, the order needs to include either SPO 5692-LOP or SPO 5692-A6P, and the required feature number. The individual licensed program order (for example, 5765-SS7) must still be ordered but will be for registration and billing purposes only and will not result in shipment of materials.

 
 Program                                                   Feature
 number    Program/Function name                           number

 5692-LOP  Platform Symphony - Standard Edition, V7.1       2513
 5692-LOP  Platform Symphony - Advanced Edition, V7.1       2514
 5692-LOP  Platform LSF Std f Platform Symphony V7, V9.1.1  2515
 
 5692-A6P  Platform Symphony - Standard Edition, V7.1       2316
 5692-A6P  Platform Symphony - Advanced Edition, V7.1       2317
 5692-A6P  Platform LSF Std f Platform Symphony V7, V9.1.1  2318
 


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

When a customer orders a license to the program other than via Passport Advantage, the IBM Agreement for Acquisition of Software Maintenance (Z125-6011) applies for Subscription and Support (also referred to as Software Maintenance) and does not require customer signatures.

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

L-PXAC-9JFAGD

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Other terms

Volume orders (IVO)

Yes. Contact your IBM representative.

IBM International Passport Advantage Agreement

Passport Advantage applies

No

Software Subscription and Support applies

Yes. All distributed software licenses include Software Subscription and Support (also referred to as Software Maintenance) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

IBM Operational Support Services - SoftwareXcel

No

System i® Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Yes. A 15% education allowance applies to qualified education institution customers.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support, all at no additional cost to you.

Now integrated into the base operating system of AIX V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24x7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool is designed to securely transmit either via the Internet (HTTPS or VPN) or modem to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system.

For additional information, refer to IBM Electronic Service Agent

http://www-01.ibm.com/support/esa/

More accurate reporting: Because system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, you are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, you can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with your IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, you are able to see search results that apply specifically to your systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Prices
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Information on charges is available at

http://www.ibm.com/support

Choose the option entitled Purchase/upgrade tools.

                                                           One-
                                                           time
                                                 Type-     charge
                                                 model     feature
Order type                                       number    number
 
 
Per processor core with 1 year software maint    5765-SS7    0001
Per block of 250 processors (1)                  5765-SS7    0002

Per processor core with 1 year software maint    5765-SA7    0002
Per block of 250 processors (1)                  5765-SA7    0001
 
Per proc core trade-up from Sym Std w1 yr SWM    5765-SA7    0004
Per 250 proc core trade-up from Sym Std 1 yr SWM 5765-SA7    0003


 
 
 

Pricing terms

Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.

ENUS-215-013-LIST_PRICES_2015_01_06.PDF ENUS-215-013-LIST_PRICES_2015_01_06.PDF

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit

http://www.ibm.com/financing


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Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Email:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: RE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

BigInsights, Power Systems, PowerLinux, GPFS, POWER8 and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Symphony, Power, Passport Advantage, InfoSphere, PureSystems, LoadLeveler, LSF, AIX, PartnerWorld, POWER6, POWER7, Algorithmics, Algo Risk, System i and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Oracle and Java are trademarks of Oracle and/or its affiliates in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/