Enhanced IBM SurePOS 500 models
Europe - Last revised on September 26, 2006
Last revised on September 26, 2006.
This Announcement has been updated in the following section: - Announcement countries Countries have been added
See final section for details of availability and limitations, if applicable.
Enhanced IBM SurePOS 500 models
These new models of the SurePOS 500 family of POS products continue to deliver the function found in the SurePOS 563 and 543. They are being released to track inventory manufactured using updated manufacturing process methods and/or materials required for sale in certain jurisdictions, such as the European Union. These new models continue to allow to choose the latest IBM-Partner software for your specific environment and use many system unit options and a wide array of peripheral devices. The only functional change is these models use an improved video driver.
THE SUREPOS 564 (LEADERSHIP, MULTIMEDIA)
The sleek leadership model of this family displays excellent visibility in bright light via a 12 inch or 15 inch dual-bulb IR touch screen that provides a wide viewing angle for training many people at once, wireless capability through a PC Card type-II slot, and a headphone jack for private, quiet training in active environments. A presence sensor automatically switches the display on and off based on the operator's proximity, which provides greater efficiency. Where stringing cable is not practical, a PC Card expansion slot enables the use of wireless capability.
THE SUREPOS 544 (ENTRY, DUAL BULB)
If you need full-function POS or combined POS/back-office terminal at an entry price point, the 544 is the right choice for you. It offers a dual-bulb active color LCD with IR touch without the presence sensor, PC Card, and multimedia function of the model 564 with the same processing power as the model 564, all at a compelling price.
THE SUREPOS E64 (LEADERSHIP, MULTIMEDIA, WEPOS PRELOAD)
The Model E64 has the function of the 564 and includes WEPOS OS preload and 256MB memory
THE SUREPOS E44 (ENTRY, DUAL BULB, WEPOS PRELOAD)
The Model E44 has the function of the 544 and includes WEPOS OS preload and 256MB memory
THE SUREPOS P64 (LEADERSHIP, MULTIMEDIA, WITH PRINTER)
The Model P64 has the function of the 564 and includes a choice of printer, 4610-TF6 or TG3.
THE SUREPOS P44 (ENRTY, DUAL BULB, WITH PRINTER)
The Model P44 has the function of the 544 and includes a choice of printer, 4610-TF6 or TG3.
Windows 2000 Professional Edition, Windows XP Professional Edition, Windows XP Embedded or PC DOS 2000.
The SurePOS 500 Series provides industry-leading solutions for food service, hospitality, petroleum, and specialty retailers who require touch. The SurePOS 500 has a new integrated, sleek and attractive system that is designed for the rigors of these industries.
The latest SurePOS 500 new models available are:
- Model 564 (Premium Leadership)
- Model 544 (Entry, Dual Bulb)
- Model E64 (Premium Leadership, WEPOS OS preload)
- Model E44 (Entry, Dual Bulb, WEPOS OS preload)
- Model P64 (Premium Leadership, with Printer)
- Model P44 (Entry, Dual Bulb, with Printer)
Some of the new design points for these models include the following:
- Sleek and compact, the innovative design requires 20% less countertop space.
- Infrared touch which requires no calibration and minimizes glare. Infrared touch technology works with a gloved or ungloved hand, a stylus such as a credit card, fingernail, or fingerpad.
- Multiple configurations are possible including on a wall, on top of counters, on top of cash drawers (without a tray). With the new integration trays, you can create one integrated look by combining any of the following: keyboard, printers, and second customer displays.
- Quick Attach Displays which permit easy service by quickly attaching or unattaching the LCD from the system unit.
- Both 12 inch and 15 inch LCD options are available.
- Cooling Tunnel technology that uses a long-lasting dual-ball bearing fan and a wind tunnel which together keep the processor cool and the circuit board clean. Revolutionary POS packaging differentiates this product through its usability design. For example, the shorter height allows the cashier to view and interact with customers more easily.
- Management tools supported with these models are Remote Deployment
Manager (RDM) 3.1 and IBM Director 3.1 which enable Systems
Management definition and updates from a remote central site.
Wired for Management (WfM) 2.0, SMBIOS 2.3/Desktop Management
Interface DMI), Preboot Execution Environment (PXE), and
Wake on LAN (WOL) are also supported.
- Enhanced Cable management simplifies the installation process and provides more "hand space" makes peripheral cabling upgrades easier. Additionally, the tailgate plugs directly to the mother board which eliminates many cables.
- Designed for easy expandability by providing serial and USB connectivity. Powered USB ports are provided including a 12 V USB port for scanners or other low power usage peripherals, and a 24 V USB port for printers (both USB or Serial printer via the printer cable feature).
- Improved programmable MSR that includes support for foil and resort cards. A wide range of peripheral options are available including IBM SureMark printers, IBM Compact ANPOS keyboard, and the SurePoint Solution.
Planned General Availability Date is June 16, 2006.
The new SurePOS 500 Series models offer:
- A 2.0 Ghz or faster Intel Celeron processor, standard.
- 256 MB of memory standard on all models with upgrades to 512 MB, 1 GB, and 2GB.
- 8 to 64 MB UMA video memory
- A 40 GB, 7200 RPM hard disk drive (HDD) or greater, standard
- 12.1 inch and optional 15 inch Infrared Touch Active LCD
- Wall-mount capability for drive through or kiosk applications
- Ports include powered 12V and 24V USB ports, standard.
- A wide range of optional features including receipt printers,second display, and trays to keep the counter neat.
For hardware offerings:
The following features support use by people with disabilities:
- Controls and latches operable with one hand and minimal dexterity
- Keys are discernible by touch without activating them
- Ports and connectors support connection of industry-standard devices
For software offerings:
The following features support use by people with disabilities:
- Operation by keyboard alone
- Optional font enlargement and high-contrast display settings
- Screen readers and screen magnifiers tested for use by people with visual impairment
- Speech recognition products tested for use by people with mobility impairment
- Optional display of audio alerts for people with hearing impairment
Description Machine Model Feature Type Number Number -------------------------------------- ------- ------ -------
IBM SurePOS 500, 4840 544 12.1" Dual Bulb, Active Color LCD with Infra Red Touch, 256MB Memory IBM SurePOS 500, 4840 E44 12.1" Dual Bulb, Active Color LCD with Infra Red Touch, w/Windows Embedded for POS Preload, 256MB Memory IBM SurePOS 500, 4840 564 Leadership Multimedia, 12.1" Dual Bulb, Active Ultra Bright Color LCD w/Infra Red Touch, Multimedia, and Presence Sensor, 256MB Memory IBM SurePOS 500, 4840 E64 Leadership Multimedia, 12.1" Dual Bulb, Active Ultra Bright Color LCD w/Infra Red Touch, Multimedia, and Presence Sensor, w/Windows Embedded for POS Preload, 256MB Memory IBM SurePOS 500, 4840 P44 12.1" Dual Bulb, Active Color LCD with Infra Red Touch, 256MB Memory, choice of printer, 4610-TF6 or TG3 IBM SurePOS 500, 4840 P64 Leadership Multimedia, 12.1" Dual Bulb, Active Ultra Bright Color LCD w/Infra Red Touch, Multimedia, and Presence Sensor, choice of printer, 4610-TF6 or TG3
Note: The following features are orderable on the indicated Machine Type and Models: WEPOS Recovery CD (See Note 1) 4840 E44,E64 7606 PC Card Slot Cover 4840 564,P64, 8005 E64 Select 4610 Model TF6 Printer 4840 P44,P64 2400 Printer attach via USB 4840 P44,P64 2402 Printer attach via RS-232 4840 P44,P64 2403 Select 4610 Model TG3 Printer 4840 P44,P64 2401
Note: The following Features and Specify Codes are orderable on Machine Type 4840 Models 544, E44, 564, E64, P44 and P64: Memory Features 256MB Additional DDR Memory (1 DIMM), PC2100 7790 512MB Additional DDR Memory (1 DIMM), PC2100 7792 Total 512MB DDR Memory as single DIMM, PC2100 7793 1GB Additional DDR Memory (1 DIMM), PC2100 7794 Total 1GB DDR Memory as single DIMM, PC2100 7795 Total 2GB DDR Memory as two 1GB DIMMS, PC2100 7796 Miscellaneous Optional Features System Unit Wall Mounting Hanging Kit 2010 Short RS232 9-pin to RJ45 cable, 0.7m 2405 Long RS232 9-pin to RJ45 cable, 2.0m 2406 4610 Power Cable 0.7m, 27.5" 3913 4610 Power Cable 2.0m, 78.7" 3912
Storage Devices Extra Hard Disk Drive 7801 External 1.44MB USB Diskette Drive 7804 Trays, Panels and Covers Cash Drawer Integration Tray w/Printer filler 7102 Countertop Integration Tray w/Printer filler 7112 Retail Countertop and Full Size Drawer 7122 Integration Tray Filler Panel for CANPOS Keyboard on 7126 Full Size Cash Drawer Retail Integration Tray Keyboards Compact ANPOS Keyboard - US English 3057 Compact ANPOS Keyboard - UK English 3058 Compact ANPOS Keyboard - French 3059 Compact ANPOS Keyboard - Spanish 3061 Compact ANPOS Keyboard - Brazilian Portuguese 3062 Compact ANPOS Keyboard - German 3063 Compact ANPOS Straight Connector, 3066 Keyboard Cable, Distributed 3.8m Compact ANPOS Straight Connector, 3067 Keyboard Cable, Distributed 0.7m Compact ANPOS Straight Connector, 3068 Keyboard/Scanner Cables, Distributed, 3.8m Compact ANPOS Straight Connector, 3069 Keyboard/Scanner Cables, Integrated, 0.7m Compact ANPOS Keyboard Keycap 1x2 kit 3140 (qty 10 of 1x2 keycaps) Compact ANPOS Keyboard Keycap 1x1 kit 3141 (qty 10 of 1x1 keycaps) Mouse and Keyboard 'Y' Cable 3915
Cash Drawers, Tills and Cash Drawer Locks European till wide 4866 Mounting Foot for IBM Cash Drawers 7124 Compact Cash Drawer 4781 Full Size Cash Drawer 4881 Integrated Cash Drawer Cable 4580 Distributed Cash Drawer Cable 4575 Cash drawer Undercounter Mounting Brackets 4570 OEM Cash Drawer Special Attachment Cable 4585 Locking Till Cover for Compact Cash Drawer 4765 Locking Till Cover for Full Size Cash Drawer 4875 Vertical Till Insert for Compact Cash Drawer 4775 Horizontal Till Insert for Compact Cash Drawer 4770 Adjustable Till Insert for Full Sizw Cash Drawer 4870 Fixed Till insert for Full Size Cash Drawer 4865 Cash Drawer Plug - Non-operational Lock 9200 Cash Drawer Lock 9202 Cash Drawer Lock 9203 Cash Drawer Lock 9204 Cash Drawer Lock 9205 Cash Drawer Lock 9206 Cash Drawer Lock 9207 Cash Drawer Lock 9208 Cash Drawer Lock 9209 Cash Drawer Lock 9210 Cash Drawer Lock 9211 Cash Drawer Hardware Kit 9521 Cash Drawer Prem Lock (1) 4380 Cash Drawer Prem Lock (2) 4375 Cash Drawer Prem Lock (3) 4370 Cash Drawer Prem Lock (4) 4365 Cash Drawer Prem Lock (5) 4360 Cash Drawer Prem Lock (6) 4355 Cash Drawer Prem Lock (7) 4350 Cash Drawer Prem Lock (8) 4345 Cash Drawer Prem Lock (9) 4340 Cash Drawer Prem Lock (10) 4335 Random Key Lock 9218 Coin Roll Opener 4332
Displays and MSR 15" Dual Bulb LCD 7820 Integrated Customer Display 5901 Distributed Customer Display 5902 All Points Addressable Customer 5903 Graphics Display Long Customer Display Cable (3.8m) 5930 Short Customer Display Cable (1m) 5940 3-Track Magnetic Stripe Reader 3905 Dual Sided single track MSR 3906 Power Cord Specifies Power Cord 4.3M, 9865 Denmark Power Cord 4.3M, 9860 South Africa Power Cord 4.3M, 9898 UK Power Cord 4.3M, 9850 Switzerland Power Cord 4.3M, 9840 Israel Power Cord 4.3M, 9835 Italy Power Cord 4.3M, 9870 Euro
Power Supplies Low Voltage Power Supply 2900 High Voltage Power Supply 2901 Warranty for Legacy I/O Features Service during warranty period for 8903 Legacy 2x20 displays Service during warranty period for 8904 Legacy cash drawers Service during warranty period for 8905 Legacy keyboards
The recovery CD and Remote Deployment Manager both include Microsoft Windows Preinstallation Environment software. The Microsoft Windows Preinstallation environment software included with this computer or software may be used for boot, diagnostic, setup, restoration, installation, configuration, test or disaster recovery purposes only. NOTE: THIS SOFTWARE CONTAINS A SECURITY FEATURE THAT WILL CAUSE END USER CUSTOMER'S SYSTEM TO REBOOT WITHOUT PRIOR NOTIFICATION TO THE END USER CUSTOMER AFTER 24 HOURS OF CONTINUOUS USE.
Contact your Country IBM Representative for all applicable course information.
Free-standing Configuration for 12 inch w/o MSR
Maximum width measurement: 321 mm (12.6 inch) Maximum depth measurement: 325 mm (12.8 inch) Maximum height measurement: 384 mm (15 inch)
Temperature (with HDD): 5 to 40 degrees C (40 to 104 degrees F) Temperature (no HDD): 0 to 40 degrees C (32 to 104 degrees F) Relative humidity: 8 to 80% Wet bulb (caloric value): 27 degrees C Heat dissipation: 115 watts, 392 BTU/Hr Electrical power: 0.14 kVA Capacity of exhaust: cubic meter/min Noise level: 5.1 Bels Leakage and starting current: 0.0035/50 Ampere
Hardware Driver and Operating System Requirements
The following driver and diagnostic programs for the SurePOS 500 Series are available on the IBM Retail Store Solutions Web site at:
At this site, select SUPPORT, then under Software, select Download Software Maintenance, and select SUREPOS 500 Series.
Microsoft Windows 2000 Professional Edition, Service Pack 2:
- Direct access, without drivers, via RS-232 device attachments
For Microsoft Windows XP Professional
- UPOS V1.9 or Higher
- Direct access, without drivers, via RS-232 device attachments
For additional driver information please refer to the driver support Web site:
The operating system must be ordered separately.
Note: Models E44 and E64 come preloaded with WePOS operating system so no OS selection is required.
- PC DOS 2000 (no USB support)
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows XP
The customer is responsible for unpacking and setting up the components in accordance with the customer setup instructions provided.
As a customer setup machine, its installation is similar to that of an IBM PC. A screwdriver will be required to install or remove feature cards as well as to remove the field replaceable units (FRUs).
You have the ability to hard-mount the 4851 to a countertop or as a wall-mount unit. Therefore, consideration should be given to the type of warranty service you choose. For Depot Repair models, it is your responsibility to remove and reinstall the unit, which will require skills and/or tools. You have the option of the removal and replacement being provided by a service provider by choosing an on-site repair model.
You are responsible for placing legends in the key tops and for keyboard customization as applicable.
You are responsible for keeping the system BIOS current by downloading the latest level from the following Web Site
A power cord is automatically shipped with the SurePOS 500. Plug type is determined by country code except for those countries that utilize both high and low voltage. The power cord for those countries is determined by the country code and voltage specified for the base machine.
All input/output (I/O) device attachment cables are optional and are shipped per the customer order.
This is a customer setup (CSU) product.
For planning purposes, installation time will range from less than half an hour to two hours. Actual time will depend on the number of features to be installed and the experience of the installer.
This product uses the security and auditability features of the SurePOS 500 Series.
Warranty period: One year
Warranty service: IBM On-site Repair (IOR), 24 hours a day, 7 days a week, next day response.
Warranty service coverage may vary according to local country conditions and practices.
Maintenance service offerings: These machines are eligible under terms and conditions of the IBM ServiceSuite, the IBM Enterprise Service Agreement (ESA) or under the IBM Maintenance Agreement. Consult your IBM Representative for details.
When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.
Machine installation: Customer setup: customers are responsible for installation according to the instructions IBM provides with the Machine.
Graduated program license charges apply: No. This product does not contain Licensed Internal Code or Licensed Machine Code.
IBM Global Financing offers competitive financing to credit-qualified Customers to assist them in acquiring I/T solutions. Our offerings include financing for I/T acquisition, including hardware, software and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: Small, Medium & Large Enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the web at:
All European, Middle Eastern and African Countries except Italy.
Note: Turkey will be available starting from 29, September 2006
The data in this letter is subject to the disclaimer in Letter ZS90-0112, which is available from the same IBM announcement letters database.
This announcement is provided for your information only. For additional information, please contact your IBM Representative or IBM Business Partner as appropriate.