IBM Rack-mounted Hardware Management Console enables control and management of IBM POWER processor-based servers
IBM United States Hardware Announcement 112-175October 3, 2012
ENUS112-175.PDF
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| At a glance |
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The Hardware Management Console (HMC) V7R760 is designed to deliver support for:
- RAID 1, enabling data redundancy and high levels of performance
- Power® servers and management of BladeCenter® power blade servers
- Up to 16 concurrent live partition mobility (LPM) activities with PowerVM®
- Latest web browsers
For ordering, contact your IBM® representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
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| Overview |
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The Hardware Management Console (HMC) is updating its underlying appliance hardware to stay current with updates in hardware technology. The 7042-CR6 system is being replaced with the 7042-CR7.
RAID 1:
HMCs now offer a high-availability feature. The new 7042-CR7, by default, includes two hard drives with RAID 1 configured. If you prefer not to have RAID 1 enabled on the HMC, you can override it in the ordering system and remove the additional HDD from the order.
RAID 1 is also offered on both the 7042-CR6 and the 7042-CR7 as an MES upgrade option.
RAID 1 uses data mirroring. Two physical drives are combined into an array, and data is striped across the array. The first half of a stripe is the original data; the second half is a mirror (that is, a copy) of the data, but it is written to the other drive in the RAID 1 array.
RAID 1, which requires two physical drives, enables data redundancy.
Blade management:
The HMC gives systems administrators a tool for planning, virtualizing, deploying, and managing IBM Power System servers.
With the introduction of HMC V7R760, the HMC can now manage IBM BladeCenter Power Blade servers. This includes support for dual VIOS, live partition mobility between blades and rack servers, and management of both blades and rack servers from a single management console.
Removal of internal modem:
Future releases of the HMC hardware will not offer an internal modem option.
New features:
- Updated browser support: With the release of V7R760, the HMC now supports Mozilla Firefox 7 through 10 and Microsoft™ Internet Explorer 7 through 9.
- Capacity on Demand enhancements: To better support IBM Pooled Capacity on the Power 795 system, you can now order an unlimited amount of CoD days. The previous limit was 9999.
PowerVM management enhancements:
- IBM PowerVM and the HMC now support up to 16 concurrent live partition mobility (LPM) activities.
- You can specify the destination Fibre Channel port for any or all virtual Fibre Channel adapters during a live partition migration.
- You can create up to 20 partitions per processor core.
- During DLPAR add or remove of virtual I/O adapters to or from a VIOS, the HMC now automatically attempts to run the Add/Remove commands (cfgdev/rmdev) on the VIOS. In earlier releases, you would have to manually run these commands on the VIOS.
Supported models:
HMC V7R760 is the last release to be supported on models 7310-C04, 7315-CR2, and 7310-CR2. Future HMC releases will not be supported on C04 or CR2.
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| Key prerequisites |
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A POWER5, or later, processor-based server that supports an HMC
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| Planned availability date |
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November 16, 2012
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| Description |
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Transitioning from SDMC/IVM Management to HMC Management: Transitioning from SDMC management of blades to HMC management of blades simply requires the user to add the blades to the management domain of the new console (HMC). This can be performed without a blade server outage.
The process for converting IVM managed blades to be HMC managed is the same as the process for converting IVM managed rack servers to HMC managed rack servers. When converting from IVM to HMC managed blades, all partitions must be manually reconfigured and a blade server outage is required.
Refer to the Power Systems™ HW Information Center for more information.
Accessibility by people with disabilities
A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Section 508 of the US Rehabilitation Act
The IBM 7042-CR7 Rack-mounted Hardware Management Console is capable as of September 17, 2010, when used in accordance with IBM's associated documentation, of minimally satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided the user attaches another system that contains the assistive technology necessary to interact through a command-line interface.
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| Statement of general direction |
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IBM intends to provide an automated process for transitioning from IBM Integrated Virtualization Manager (IVM) managed blades to IBM Hardware Management Console (HMC) managed blades, without a required blade server outage, in a future update to the HMC.
IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
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The following are newly announced features on the specific models of the IBM Power Systems 7042 machine type:
Description MT Model Feature
Rack-mount Hardware Management Console 7042 CR7 RAID 1 Upgrade for CR7 7042 CR7 EB2S ADDTNL 8GB(1X8GB), 1.333GHz DDR3 LP RDIMMS 7042 CR7 EM07 RFID Tags for Servers, Compute Nodes, Chassis, Racks, and HMCs 7042 CR7 ERF1 HMC CR5/CR6 Redundant Power Supply, 550 W 7042 CR7 EU02
The following are features already announced for the IBM Power Systems 7042 machine type:
Description MT Model Feature
Internal Modem 7042 CR7 0033 Balanced Warehouse Solution Indicator 7042 CR7 0710 Manufacturing Routing Code for CSC 7042 CR7 0712 Hardware Management Console Licensed Machine Code v7 7042 CR7 0962 US TAA Compliance Indicator 7042 CR7 0983 Modem Cable - US/Canada and General Use 7042 CR7 1025 Smart Analytics System routing indicator 7042 CR7 1114 Custom Service Specify, Rochester Minn, USA 7042 CR7 1140 8GB Pluggable USB Memory Option 7042 CR7 1208 ADDTNL 500GB SATA HDD, 2.5" SLIM-HS 7042 CR7 1998 Widescreen LCD Monitor 7042 CR7 3632 IBM T120 Flat Panel Monitor 7042 CR7 3643 IBM T119 Flat Panel Monitor 7042 CR7 3644 IBM T117 Flat Panel Monitor 7042 CR7 3645 1.8 M (6-ft) Extender Cable for Displays (15-pin D-shell to 15-pin D-shell) 7042 CR7 4242 Extender Cable - USB Keyboards, 1.8M 7042 CR7 4256 One and only one rack indicator feature is required on all orders (#4650 to #4666). Rack Indicator- Not Factory Integrated 7042 CR7 4650 Rack Indicator, Rack #1 7042 CR7 4651 Rack Indicator, Rack #2 7042 CR7 4652 Rack Indicator, Rack #3 7042 CR7 4653 Rack Indicator, Rack #4 7042 CR7 4654 Rack Indicator, Rack #5 7042 CR7 4655 Rack Indicator, Rack #6 7042 CR7 4656 Rack Indicator, Rack #7 7042 CR7 4657 Rack Indicator, Rack #8 7042 CR7 4658 Rack Indicator, Rack #9 7042 CR7 4659 Rack Indicator, Rack #10 7042 CR7 4660 Rack Indicator, Rack #11 7042 CR7 4661 Rack Indicator, Rack #12 7042 CR7 4662 Rack Indicator, Rack #13 7042 CR7 4663 Rack Indicator, Rack #14 7042 CR7 4664 Rack Indicator, Rack #15 7042 CR7 4665 Rack Indicator, Rack #16 7042 CR7 4666 RFID Tags for Servers, Blades, BladeCenters, Racks, and HMCs 7042 CR7 5524 Full Width Keyboard -- USB, US English, #103P 7042 CR7 5951 Full Width Keyboard -- USB, French, #189 7042 CR7 5952 Full Width Keyboard -- USB, Italian, #142 7042 CR7 5953 Full Width Keyboard -- USB, German/Austrian, #129 7042 CR7 5954 Full Width Keyboard -- USB, UK English, #166P 7042 CR7 5955 Full Width Keyboard -- USB, Spanish, #172 7042 CR7 5956 Full Width Keyboard -- USB, Japanese, #194 7042 CR7 5957 Full Width Keyboard -- USB, Brazilian Portuguese, #275 7042 CR7 5958 Full Width Keyboard -- USB, Hungarian, #208 7042 CR7 5959 Full Width Keyboard -- USB, Korean, #413 7042 CR7 5960 Full Width Keyboard -- USB, Chinese, #467 7042 CR7 5961 Full Width Keyboard -- USB, French Canadian, #445 7042 CR7 5962 Full Width Keyboard -- USB, Canadian French, #058 7042 CR7 5963 Full Width Keyboard -- USB, Belgian/UK, #120 7042 CR7 5964 Full Width Keyboard -- USB, Swedish/Finnish, #153 7042 CR7 5965 Full Width Keyboard -- USB, Danish, #159 7042 CR7 5966 Full Width Keyboard -- USB, Bulgarian, #442 7042 CR7 5967 Full Width Keyboard -- USB, Swiss/French/German, #150 7042 CR7 5968 Full Width Keyboard -- USB, Norwegian,#155 7042 CR7 5969 Full Width Keyboard -- USB, Dutch, #143 7042 CR7 5970 Full Width Keyboard -- USB, Portuguese, #163 7042 CR7 5971 Full Width Keyboard -- USB, Greek, #319 7042 CR7 5972 Full Width Keyboard -- USB, Hebrew, #212 7042 CR7 5973 Full Width Keyboard -- USB, Polish, #214 7042 CR7 5974 Full Width Keyboard -- USB, Slovakian, #245 7042 CR7 5975 Full Width Keyboard -- USB, Czech, #243 7042 CR7 5976 Full Width Keyboard -- USB, Turkish, #179 7042 CR7 5977 Full Width Keyboard -- USB, LA Spanish, #171 7042 CR7 5978 Full Width Keyboard -- USB, Arabic, #253 7042 CR7 5979 Full Width Keyboard -- USB, Thai, #191 7042 CR7 5980 Full Width Keyboard -- USB, Russian, #443 7042 CR7 5981 Full Width Keyboard -- USB, Slovenian, #234 7042 CR7 5982 Full Width Keyboard -- USB, US English Euro, #103P 7042 CR7 5983 Power Cord 4.3m (14-ft), Drawer to Wall/IBM PDU (250V/10A) 7042 CR7 6458 Power Cord 4.3m (14-ft), Drawer To OEM PDU (125V, 15A) 7042 CR7 6460 Power Cord 4.3m (14-ft), Drawer to Wall/OEM PDU (250V/15A) U. S. 7042 CR7 6469 Power Cord 1.8m (6-ft), Drawer to Wall (125V/15A) 7042 CR7 6470 Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU (125V/15A) 7042 CR7 6471 Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU (250V/16A) 7042 CR7 6472 Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU (250V/10A) 7042 CR7 6473 Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU, (250V/13A) 7042 CR7 6474 Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU, (250V/16A) 7042 CR7 6475 Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU, (250V/10A) 7042 CR7 6476 Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU, (250V/16A) 7042 CR7 6477 Power Cord 2.7 M(9-foot), To Wall/OEM PDU, (250V, 16A) 7042 CR7 6478 Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU, (125V/15A or 250V/10A ) 7042 CR7 6488 Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU, (250V/10A) 7042 CR7 6493 Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU, (250V/10A) 7042 CR7 6494 Power Cord (9-foot), To Wall/OEM PDU, (250V, 10A) 7042 CR7 6495 Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A) 7042 CR7 6496 Power Cable - Drawer to IBM PDU, 200-240V/10A 7042 CR7 6577 Power Cord 2.7M (9-foot), To Wall/OEM PDU, (125V, 15A) 7042 CR7 6651 Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 15A) 7042 CR7 6659 Power Cord 4.3m (14-ft), Drawer to Wall/OEM PDU (125V/15A) 7042 CR7 6660 Power Cord 2.8m (9.2-ft), Drawer to Wall/IBM PDU, (250V/10A) 7042 CR7 6665 Power Cord 4.3M (14-foot), Drawer to OEM PDU, (250V, 15A) 7042 CR7 6669 Power Cord (6-foot), To Wall (125V, 15A), PT #59 7042 CR7 6670 Power Cord 2.7M (9-foot), Drawer to IBM PDU, 250V/10A 7042 CR7 6671 Power Cord 1.5M (5-foot), Drawer to IBM PDU, 250V/10A 7042 CR7 6672 Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU, (250V/10A) 7042 CR7 6680 Power Cord (6-foot), To Wall, (250V, 15A) 7042 CR7 6687 Ethernet Cable, 6M, Hardware Management Console to System Unit 7042 CR7 7801 Ethernet Cable, 15m, Hardware Management Console to System Unit 7042 CR7 7802 Mouse - USB, with Keyboard Attachment Cable 7042 CR7 8841 USB Mouse 7042 CR7 8845 HMC/Server Order Linkage Indicator 7042 CR7 9069 Order Routing Indicator- System Plant 7042 CR7 9169 Language Group Specify - US English 7042 CR7 9300 Month Indicator 7042 CR7 9461 Day Indicator 7042 CR7 9462 Hour Indicator 7042 CR7 9463 Minute Indicator 7042 CR7 9464 Qty Indicator 7042 CR7 9465 Countable Member Indicator 7042 CR7 9466 Language Group Specify - Dutch 7042 CR7 9700 Language Group Specify - French 7042 CR7 9703 Language Group Specify - German 7042 CR7 9704 Language Group Specify - Polish 7042 CR7 9705 Language Group Specify - Norwegian 7042 CR7 9706 Language Group Specify - Portuguese 7042 CR7 9707 Language Group Specify - Spanish 7042 CR7 9708 Language Group Specify - Italian 7042 CR7 9711 Language Group Specify - Canadian French 7042 CR7 9712 Language Group Specify - Japanese 7042 CR7 9714 Language Group Specify - Traditional Chinese (Taiwan) 7042 CR7 9715 Language Group Specify - Korean 7042 CR7 9716 Language Group Specify - Turkish 7042 CR7 9718 Language Group Specify - Hungarian 7042 CR7 9719 Language Group Specify - Slovakian 7042 CR7 9720 Language Group Specify - Russian 7042 CR7 9721 Language Group Specify - Simplified Chinese (PRC) 7042 CR7 9722 Language Group Specify - Czech 7042 CR7 9724 Language Group Specify -- Romanian 7042 CR7 9725 Language Group Specify - Croatian 7042 CR7 9726 Language Group Specify -- Slovenian 7042 CR7 9727 Language Group Specify - Brazilian Portuguese 7042 CR7 9728 Language Group Specify - Thai 7042 CR7 9729 Full Width Keyboard -- USB, US English, #103P 7042 CR7 EK51 Full Width Keyboard -- USB, French, #189 7042 CR7 EK52 Full Width Keyboard -- USB, Italian, #142 7042 CR7 EK53 Full Width Keyboard -- USB, German/Austrian, #129 7042 CR7 EK54 Full Width Keyboard -- USB, UK English, #166P 7042 CR7 EK55 Full Width Keyboard -- USB, Spanish, #172 7042 CR7 EK56 Full Width Keyboard -- USB, Japanese, #194 7042 CR7 EK57 Full Width Keyboard -- USB, Brazilian Portuguese, #275 7042 CR7 EK58 Full Width Keyboard -- USB, Hungarian, #208 7042 CR7 EK59 Full Width Keyboard -- USB, Korean, #413 7042 CR7 EK60 Full Width Keyboard -- USB, Chinese, #467 7042 CR7 EK61 Full Width Keyboard -- USB, French Canadian, #445 7042 CR7 EK62 Full Width Keyboard -- USB, Belgian/UK, #120 7042 CR7 EK64 Full Width Keyboard -- USB, Swedish/Finnish, #153 7042 CR7 EK65 Full Width Keyboard -- USB, Danish, #159 7042 CR7 EK66 Full Width Keyboard -- USB, Bulgarian, #442 7042 CR7 EK67 Full Width Keyboard -- USB, Swiss/French/German, #150 7042 CR7 EK68 Full Width Keyboard -- USB, Norwegian,#155 7042 CR7 EK69 Full Width Keyboard -- USB, Dutch, #143 7042 CR7 EK70 Full Width Keyboard -- USB, Portuguese, #163 7042 CR7 EK71 Full Width Keyboard -- USB, Greek, #319 7042 CR7 EK72 Full Width Keyboard -- USB, Hebrew, #212 7042 CR7 EK73 Full Width Keyboard -- USB, Polish, #214 7042 CR7 EK74 Full Width Keyboard -- USB, Slovakian, #245 7042 CR7 EK75 Full Width Keyboard -- USB, Czech, #243 7042 CR7 EK76 Full Width Keyboard -- USB, Turkish, #179 7042 CR7 EK77 Full Width Keyboard -- USB, LA Spanish, #171 7042 CR7 EK78 Full Width Keyboard -- USB, Arabic, #253 7042 CR7 EK79 Full Width Keyboard -- USB, Thai, #191 7042 CR7 EK80 Full Width Keyboard -- USB, Russian, #443 7042 CR7 EK81 Full Width Keyboard -- USB, Slovenian, #234 7042 CR7 EK82 Full Width Keyboard -- USB, US English Euro, #103P 7042 CR7 EK83 S&H - No Charge 7042 CR7 ESC0 S&H 7042 CR7 ESC3
Model conversions
Not applicable
Feature conversions
Not applicable
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).
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| Publications |
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IBM Power Systems hardware documentation provides you with the following topical information: system overview; planning for the system; installing and configuring the system; working with consoles, terminals, and interfaces; managing system resources; working with operating systems and software applications; and troubleshooting, service, and support.
You can access the product documentation at
Product documentation is also available on DVD (SK5T-7087).
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| Services |
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Global Technology Services
IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.
These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.
For details on available services, contact your IBM representative or visit
For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit
For details on education offerings related to specific products, visit
Select your country, and then select the product as the category.
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| Technical information |
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Specified operating environment
Physical specifications
- Height: 43 mm (1.7 in)
- Width: 440 mm (17.3 in)
- Depth: 711 mm (28.0 in)
- Weight: 15.9 kg (35.1 lb)
To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.
Operating environment
- Temperature:
- System on: 10 to 35 degrees C (50 to 95 degrees F)
- System off: 5 to 45 degrees C (41 to 113 degrees F)
- Relative humidity:
- System on: 20% to 80%
- System off: 8% to 80%
- Acoustical noise emissions:
- Idle: 6.1 bels
- Operating: 6.1 bels
- Maximum altitude: 2,133 m (7,000 ft)
Power requirements
- Operating voltage: Sine-wave input (50 or 60 Hz) required; input voltage and frequency ranges automatically selected
- Low range: 100 to 127 V ac
- High range: 200 to 240 V ac
- Power source loading:
- Minimum: 0.194 kVA
- Maximum: 0.700 kVA
- Thermal output:
- Minimum: 662 Btu/hr (194 watts)
- Maximum: 2,302 Btu/hr (675 watts)
Equipment approvals and safety
- FCC - Verified to comply with Part 15 of the FCC Rules, Class A
- Canada ICES-003, issue 4, Class A
- UL/IEC 60950-1
- CSA C22.2 No. 60950-1
- NOM-019
- Argentina IEC60950-1
Hardware requirements
- Each HMC must have access to a display, a keyboard, and a mouse.
- Information regarding supported Linux™ distributions on Power Systems servers is available at
- If you need redundant HMC function, the servers can be attached to two separate HMCs to address availability requirements. Environments may include 7310-C05, -C06, -CR3, -CR4, and 7042-C06, -C07, -C08, -CR4, -CR5 as well as 7042-CR6 HMCs. All HMCs must have the same level of HMC Licensed Machine Code.
- Higher availability configurations may require the use of an Ethernet hub. An Ethernet hub will provide a physical connection from the HMC to each server rather than a logical Ethernet connection over a LAN.
- Each console must be configured with feature number 0962.
Software requirements
The following web browsers have been tested for connection support with the HMC Licensed Machine Code Version 7 Release 7.6.0
- Microsoft Internet Explorer 6.0 through 9.0.
- Internet Explorer 7.0, or later, is required if you are using IPv6 addresses on the network interface over which the browser is connected.
If your browser is configured to use an Internet proxy, then local Internet addresses should be included in the exception list. Consult your network administrator for more information. If you still need to use the proxy to get to the HMC, enable "Use HTTP 1.1 through proxy connections" under the Advanced tab in your Internet Options window.
Limitations
- The HMC is a dedicated-function device used only for the control and service functions of the POWER5, or later, processor-based servers it manages. It is not available for use as a general purpose computing resource.
- An internal modem (#0033) is not allowed for Brazil or Honduras.
The HMC user interface is available in the following languages:
- Brazilian Portuguese
- Catalan
- Czech
- Dutch
- English
- French
- French/Canadian
- German
- Hungarian
- Italian
- Japanese
- Korean
- Polish
- Portuguese
- Russian
- Simplified Chinese
- Slovakian
- Spanish
- Traditional Chinese
However, integrated Repair and Verify for CRUs is available at this time in English only. Client who want access to the translated services guides will be directed to an external website from their HMC.
If additional assistance is required with interpreting English Repair and Verify:
- Contact the IBM Hardware Support Center (using the method you would normally use to obtain support for your hardware), and ask for Hardware Support. Be sure to have your HMC machine type and serial number available. Indicate that you have problems with translated Repair and Verify.
- An IBM Service Support Representative (SSR) may be dispatched to your site to assist with your Repair and Verify activity.
- The HMC and attached servers may not be accessible to you while the SSR is working.
Planning information
Cable orders
One Ethernet cable is required to attach the HMC to the system CPC. This cable can be customer-supplied or purchased from IBM .
Security, auditability, and control
This product uses the security and auditability features of the server operating system. Use of these facilities is optional. For servers with the IBM i operating system, the security measures supplied by IBM i are designed to reduce the risk of users changing or destroying data resources, but do not prevent it. The IBM i security features include the use of passwords, a security option to limit a user to only the functions provided by customer-designed menus, and a security option to limit read/write access for files, libraries, and folders during normal operations. To achieve increased security, the IBM i controls should be combined with physical security, division of duties, and other appropriate measures.
This product uses the security and auditability features of the AIX® 5.2, 5.3, or 6.1 operating system on an AIX partition that the HMC controls.
The HMC network connection to the partitions is based on a component of IBM's Reliable, Scalable Cluster Technology (RSCT) called Resource Monitoring and Control (RMC). The only operations permitted through this connection are hardware error event collection and hardware inventory data collection, dynamic LPAR resource movement coordination for AIX and Linux partitions, and partition shutdown and reboot for AIX and Linux partitions.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
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| IBM Electronic Services |
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM . Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
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| Terms and conditions |
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Volume orders: Contact your IBM representative.
IBM Global Financing
Yes
Warranty period
One year
An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.
Warranty service
If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend the time of your call, machine technology and redundancy, and availability of parts. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.
Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.
CRU Service
IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU.
Tier 1 (mandatory) CRU
Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.
Tier 2 (optional) CRU
You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.
Based upon availability, CRUs will be shipped for next business day (NBD) delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.
The following parts have been designated as Tier 1 CRUs:
- AC power cord
- Battery
- Covers, front and side
- Cooling fan
- Disk drive
- Display
- DVD drive cable
- DVD Drive
- External cables
- Heat/Fan sink
- Keyboard
- Memory DIMM
- Modem (requires 100 V - 240 V)
- Mouse
- PCI adapters
- SAS riser and signal cable
- System bezel
- System labels
- Tape, diagnostics, and firmware media
- USB cable
CRU and on-site service
At IBM's discretion, you will receive specified CRU service, or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.
Service level is:
- 9 hours per day, Monday through Friday, excluding holidays, next business day response. Calls must be received by 5:00 pm local time in order to qualify for next business day response.
Non-IBM parts service
Warranty service
IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.
Warranty service upgrades
During the warranty period, warranty service upgrades provide an enhanced level of on-site service for an additional charge. Service levels are response-time objectives and are not guaranteed. See the Warranty services section for additional details.
IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.
Maintenance service options
CRU and on-site service
At IBM's discretion you will receive CRU service or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following on-site response-time objectives are available as warranty service upgrades for your machine. Available offerings are:
- 9 hours per day, Monday through Friday, excluding holidays, 4 hour average, same business day response
- 24 hours per day, 7 days a week, 4 hour average response, same day
- 24 hours per day, 7 days a week, 2 hour average response, same day
Customer Replaceable Units (CRUs) may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under the CRU and on-site service level specified above. For additional information on the CRU service, see the warranty information.
Maintenance services
If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information. The following service selections are available as maintenance options for your machine type.
On-site service
IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.
Service levels are:
- 9 hours per day, Monday through Friday, excluding holidays, next business day response
- 9 hours per day, Monday through Friday, excluding holidays, 4 hour average response, same business day
- 24 hours per day, 7 days a week, 4 hour average response, same day
- 24 hours per day, 7 days a week, 2 hour average response, same day
Customer replaceable unit (CRU) service
If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.
Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM . When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.
CRUs may be provided as part of the machine's standard maintenance service except that you may install a CRU yourself or request IBM installation, at no additional charge, under any of the On-site Service levels specified above.
Non-IBM parts service
Under certain conditions, IBM provides services for selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.
This service includes hardware problem determination (PD) on the non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, and memory) installed within IBM machines and provides the labor to replace the failing parts at no additional charge.
If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.
Warranty service upgrades
Usage plan machine
No
IBM hourly service rate classification
Two
When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.
Field-installable features
Yes
Model conversions
No
Machine installation
Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.
Graduated program license charges apply
No
Licensed machine code
IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting
Machine using LMC Type Model: 7042-CR7
IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes available for download from the IBM System P technical support website
If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.
Educational allowance
A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.
The educational allowance is 15% for the products in this announcement.
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Product charges
The following are newly announced features on the specific models of the IBM Power Systems 7042 machine type:
Initial/
MES/
Model Feature Both/ RP
Description Number Numbers Support CSU MES
IBM 7042-CR7
CR7 Yes
Internal Modem
CR7 0033 Both Yes No
Balanced Warehouse Solution
CR7 0710 Both N/A No
CSC Routing Indicator
CR7 0712 Initial Yes No
HMC LMC v7
CR7 0962 Both Yes No
US TAA Compliance Indicator
CR7 0983 Both Yes No
Modem Cable US/Canada and GU
CR7 1025 Both Yes No
Smart Analytics Sys routing
CR7 1114 Initial N/A No
Custom Serv. Specify, Roch
CR7 1140 Both Yes No
8GB Pluggable USB Memory Optio
CR7 1208 Both Yes No
500GB SATA HDD, 2.5in
CR7 1998 Both Yes No
NOTE: The monitor or display features are subject to a $8
Electronic Waste Recycling Fee (15- to 34-inch video device.)
Widescreen LCD Monitor
CR7 3632 Both Yes No
IBM T120 Flat Panel Monitor
CR7 3643 Support Yes No
19in. Flat Panel Monitor
CR7 3644 Support Yes No
17in. Flat Panel Monitor
CR7 3645 Support Yes No
6Foot Extend.Cbl for Displays
CR7 4242 Both Yes No
Extender Cable USB Keybo 1.8M
CR7 4256 Both Yes No
One and only one rack indicator feature is required on
all orders (#4650 to #4666).
No Factory Integration Ind.
CR7 4650 Initial N/A No
Rack Indicator, Rack 1
CR7 4651 Initial N/A No
Rack Indicator, Rack 2
CR7 4652 Initial N/A No
Rack Indicator, Rack 3
CR7 4653 Initial N/A No
Rack Indicator, Rack 4
CR7 4654 Initial N/A No
Rack Indicator, Rack 5
CR7 4655 Initial N/A No
Rack Indicator, Rack 6
CR7 4656 Initial N/A No
Rack Indicator, Rack 7
CR7 4657 Initial N/A No
Rack Indicator, Rack 8
CR7 4658 Initial N/A No
Rack Indicator, Rack 9
CR7 4659 Initial N/A No
Rack Indicator, Rack 10
CR7 4660 Initial N/A No
Rack Indicator, Rack 11
CR7 4661 Initial N/A No
Rack Indicator, Rack 12
CR7 4662 Initial N/A No
Rack Indicator, Rack 13
CR7 4663 Initial N/A No
Rack Indicator, Rack 14
CR7 4664 Initial N/A No
Rack Indicator, Rack 15
CR7 4665 Initial N/A No
Rack Indicator, Rack 16
CR7 4666 Initial N/A No
RFID Tags for Servers, Blades
CR7 5524 Initial N/A No
Full Width Key USB, US English
CR7 5951 Support Yes No
Full Width Key USB, French
CR7 5952 Support Yes No
Full Width Key USB, Italian
CR7 5953 Support Yes No
Full Width Key USB, German/Aus
CR7 5954 Support Yes No
Full Width Key USB, UK English
CR7 5955 Support Yes No
Full Width Key USB, Spanish
CR7 5956 Support Yes No
Full Width Key USB, Japanese
CR7 5957 Support Yes No
Full Width Key USB, BrazilianP
CR7 5958 Support Yes No
Full Width Key USB, Hungarian
CR7 5959 Support Yes No
Full Width Key USB, Korean
CR7 5960 Support Yes No
Full Width Key USB, Chinese
CR7 5961 Support Yes No
Full Width Key USB, French Can
CR7 5962 Support Yes No
Full Width Keyb-USB,Canad Fr
CR7 5963 Support Yes No
Full Width Key USB, Belgian/UK
CR7 5964 Support Yes No
Full Width Key USB, Swedish/Fi
CR7 5965 Support Yes No
Full Width Key USB, Danish
CR7 5966 Support Yes No
Full Width Key USB, Bulgarian
CR7 5967 Support Yes No
Full Width Key USB, Swiss/Fr/G
CR7 5968 Support Yes No
Full Width Key USB, Norwegian
CR7 5969 Support Yes No
Full Width Key USB, Dutch
CR7 5970 Support Yes No
Full Width Key USB, Portuguese
CR7 5971 Support Yes No
Full Width Key USB, Greek
CR7 5972 Support Yes No
Full Width Key USB, Hebrew
CR7 5973 Support Yes No
Full Width Key USB, Polish
CR7 5974 Support Yes No
Full Width Key USB, Slovakian
CR7 5975 Support Yes No
Full Width Key USB, Czech
CR7 5976 Support Yes No
Full Width Key USB, Turkish
CR7 5977 Support Yes No
Full Width Key USB, LA Spanish
CR7 5978 Support Yes No
Full Width Key USB, Arabic
CR7 5979 Support Yes No
Full Width Key USB, Thai
CR7 5980 Support Yes No
Full Width Key USB, Russian
CR7 5981 Support Yes No
Full Width Key USB, Slovenian
CR7 5982 Support Yes No
Full Width Key USB, US English
CR7 5983 Support Yes No
Pwr Crd 4.3m 14ft Wall IBM PDU
CR7 6458 Both Yes No
Pwr Crd (14FT), Drwr - OEM PDU
CR7 6460 Both Yes No
Pwr Crd 4.3m 14ft Wall OEM PDU
CR7 6469 Both Yes No
Pwr Crd 1.8m 6ft Wall 125V/15A
CR7 6470 Both Yes No
Pwr Crd 2.7m 9ft Wall OEM PDU
CR7 6471 Both Yes No
Pwr Crd 2.7m 9ft Wall OEM PDU
CR7 6472 Both Yes No
Pwr Crd 2.7m 9ft Wall OEM PDU
CR7 6473 Both Yes No
Pwr Crd 2.7m 9ft Wall OEM PDU
CR7 6474 Both Yes No
Pwr Crd 2.7m 9ft Wall OEM PDU
CR7 6475 Both Yes No
Pwr Crd 2.7m 9ft Wall OEM PDU
CR7 6476 Both Yes No
Pwr Crd 2.7m 9ft Wall OEM PDU
CR7 6477 Both Yes No
Pwr Crd 2.7m 9ft Wall OEM PDU
CR7 6478 Both Yes No
Pwr Crd 2.7m 9ft Wall OEM PDU
CR7 6488 Both Yes No
Pwr Crd 2.7m 9ft Wall OEM PDU
CR7 6493 Both Yes No
Pwr Crd 2.7m 9ft Wall OEM PDU
CR7 6494 Both Yes No
To Wall/OEM PDU, (250V, 10A)
CR7 6495 Support Yes No
Pwr Crd 2.7m 9ft Wall 250V,10A
CR7 6496 Both Yes No
Power Cable Drawer to IBM PD
CR7 6577 Both Yes No
Pwr Crd 2.7m 9ft Wall 125V,15A
CR7 6651 Both Yes No
Pwr.Cord(9ft),To Wall/OEM PDU
CR7 6659 Both Yes No
Pwr Crd 14ft 4.3m WallOEM PDU
CR7 6660 Both Yes No
Pwr Crd 2.8m 9.2ft Wall PDU
CR7 6665 Both Yes No
Pwr Crd 4.3M, Drwr - OEM PDU
CR7 6669 Both Yes No
Pwr Crd 6-FT, (125V,15A)PT#59
CR7 6670 Support Yes No
Pwr Crd 2.7M, Drwr - IBM PDU
CR7 6671 Both Yes No
Pwr Crd 1.5M, Drwr - IBM PDU
CR7 6672 Both Yes No
Pwr Crd 2.7m 9ft Wall OEM PDU
CR7 6680 Both Yes No
Power Cord (6ft),To Wall
CR7 6687 Support Yes No
CR7 7801 Support Yes No
Eth Cbl 15M HW Management
CR7 7802 Both Yes No
Mouse-USB,Black KBD Att C
CR7 8841 Support Yes No
USB Mouse
CR7 8845 Both Yes No
HMC/Srv Order Linkage Ind
CR7 9069 Initial N/A No
Order Routing Indicator Syste
CR7 9169 Initial N/A No
Language Group Spcf-US Eng
CR7 9300 Initial N/A No
Month Indicator
CR7 9461 Initial N/A No
Day Indicator
CR7 9462 Initial N/A No
Hour Indicator
CR7 9463 Initial N/A No
Minute Indicator
CR7 9464 Initial N/A No
Qty Indicator
CR7 9465 Initial N/A No
Countable Member Indicator
CR7 9466 Initial N/A No
Language Group Spcf-Dutch
CR7 9700 Initial N/A No
Language Group Spcf-French
CR7 9703 Initial N/A No
Language Group Spcf-German
CR7 9704 Initial N/A No
Language Group Spcf-Polish
CR7 9705 Initial N/A No
Lang Group Specify - Norwegian
CR7 9706 Initial N/A No
Lang.Group Spcf-Portuguese
CR7 9707 Initial N/A No
Language Group Spcf-Spanish
CR7 9708 Initial N/A No
Language Group Spcf-Italian
CR7 9711 Initial N/A No
Langua Gr Speci Canadian Frenc
CR7 9712 Initial N/A No
Language Group Spcf-Japanese
CR7 9714 Initial N/A No
Language Group Specify Tr Chin
CR7 9715 Initial N/A No
Language Group Spcf-Korean
CR7 9716 Initial N/A No
Language Group Spcf-Turkish
CR7 9718 Initial N/A No
Language Group Spcf-Hungarian
CR7 9719 Initial N/A No
Language Group Spcf-Slovakian
CR7 9720 Initial N/A No
Language Group Spcf-Russian
CR7 9721 Initial N/A No
Lang Group Spcf Simpl Chinese
CR7 9722 Initial N/A No
Language Group Spcf-Czech
CR7 9724 Initial N/A No
Language Group Spcf-Romanian
CR7 9725 Initial N/A No
Lang Group Specify - Croatian
CR7 9726 Initial N/A No
Language Group Spcf-Slovenian
CR7 9727 Initial N/A No
Lang Group Specify - Braz Port
CR7 9728 Initial N/A No
Lang Group Specify - Thai
CR7 9729 Initial N/A No
RAID 1 Upgrade for CR7
CR7 EB2S MES Yes No
Full Width Key USB, US English
CR7 EK51 Both Yes No
Full Width Key USB, French
CR7 EK52 Both Yes No
Full WidthKey USB,Italian
CR7 EK53 Both Yes No
Full Width Key USB, German/Aus
CR7 EK54 Both Yes No
Full Width Key USB, UK English
CR7 EK55 Both Yes No
Full Width Key USB, Spanish
CR7 EK56 Both Yes No
Full Width Key USB, Japanese
CR7 EK57 Both Yes No
Full Width Key USB, BrazilianP
CR7 EK58 Both Yes No
Full Width Key USB, Hungarian
CR7 EK59 Both Yes No
Full Width Key USB, Korean
CR7 EK60 Both Yes No
Full Width Key USB, Chinese
CR7 EK61 Both Yes No
Full Width Key USB, French Can
CR7 EK62 Both Yes No
Full Width Key USB, Belgian/UK
CR7 EK64 Both Yes No
Full Width Key USB, Swedish/Fi
CR7 EK65 Both Yes No
Full Width Key USB, Danish
CR7 EK66 Both Yes No
Full Width Key USB, Bulgarian
CR7 EK67 Both Yes No
Full Width Key USB, Swiss/Fr/G
CR7 EK68 Both Yes No
Full Width Key USB, Norwegian
CR7 EK69 Both Yes No
Full Width Key USB, Dutch
CR7 EK70 Both Yes No
Full Width Key USB, Portuguese
CR7 EK71 Both Yes No
Full Width Key USB, Greek
CR7 EK72 Both Yes No
Full Width Key USB, Hebrew
CR7 EK73 Both Yes No
Full Width Key USB, Polish
CR7 EK74 Both Yes No
Full Width Key USB, Slovakian
CR7 EK75 Both Yes No
Full Width Key USB, Czech
CR7 EK76 Both Yes No
Full Width Key USB, Turkish
CR7 EK77 Both Yes No
Full Width Key USB, LA Spanish
CR7 EK78 Both Yes No
Full Width Key USB, Arabic
CR7 EK79 Both Yes No
Full Width Key USB, Thai
CR7 EK80 Both Yes No
Full Width Key USB, Russian
CR7 EK81 Both Yes No
Full Width Key USB, Slovenian
CR7 EK82 Both Yes No
Full Width Key USB, US English
CR7 EK83 Both Yes No
8GB (1x8GB) Memory
CR7 EM07 Both Yes No
RFID Tags for Compute Nodes
CR7 ERF1 Initial N/A No
S&H - No Charge
CR7 ESC0 Both Yes No
S&H
CR7 ESC3 Initial N/A No
HMC CR7 Redundant Power Su
CR7 EU02 Both Yes No
Alternative and maintenance service
Pricing terms
Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.
ServicePac prices
For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
Power Systems and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
Power, BladeCenter, PowerVM, IBM, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
