New advanced functions and features for the IBM System Storage DS3500 - HVEC/XCC

IBM United States Hardware Announcement 112-092
June 4, 2012

Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Product number Product number Pricing Pricing

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At a glance
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IBM® Storage offers new technology controller updates for DS3500 Storage controllers, providing Dynamic Disk Pooling, Enhanced FlashCopy® , and thin provisioning functionality. Host Connectivity improvements include Asymmetric Logical Unit Access (ALUA) and VMWare vStorage APIS for Array Integration (VAAI).

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IBM Storage announces new technology updates for DS3500 Storage controllers. The updates provide new technologies that include Dynamic Disk Pooling, Enhanced FlashCopy , and thin provisioning functionality. Additional new technologies improve host connectivity with new Asymmetric Logical Unit Access (ALUA) host connection types and increase VMWare host efficiency with vStorage APIs for Array Integration (VAAI).

With Dynamic Disk Pooling, customers will see simplified provisioning, advanced performance of their storage device through new disk virtualization functions, and a recovery advantage in vastly improved rebuild times. Thin provisioning allows storage administrators to drive up storage capacity utilization significantly with very little administrative overhead, maximizing the utilization of their infrastructure, reducing initial acquisition costs, and growing capacity as needed. The new Enhanced FlashCopy features increase the number of FlashCopies available, allow multiple consistency groups, and provides the new FlashCopy Rollback which restores the snapshots nearly instantaneously through mapping the FlashCopy volume to back to the base volume. The new FlashCopy features are able to be tested with the new Try and Buy feature, allowing a test of the functionality for 90 days before purchasing the premium feature.

ALUA allows access to a LUN without triggering an ownership transfer, simplifying path failover and increasing its speed. ALUA takes advantage of native failover in most network operating systems. VMWare VAAI adds functionality from VMWare to the DS3500, allowing it to complete storage tasks, such as copying virtual machines, without the direct interaction of the VMWare host, making the VMWare host more efficient.

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Key prerequisites
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Any model of machine type 1746.

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Planned availability date
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June 15, 2012

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Product number
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                               Machine  Model        Feature   SEO
Description                    type     number       number    number
Enhanced FlashCopy Base        1746     C2A,C4A,C4T  3901      49Y5954
Enhanced FlashCopy Upgrade     1746     C2A,C4A,C4T  3902      49Y5955
 (256 to 512)
Enhanced FlashCopy /           1746     C2A,C4A,C4T  3903      49Y6059
 VolumeCopy Bundle DS3500

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No publications are shipped with the announced products.

Refer to the publications that shipped with your base system for information.

Publications and product documentation are available at the IBM System Storage® Support site

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Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

For details on education offerings related to specific products, visit

Select your country, and then select the product as the category.

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Technical information
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Specified operating environment

Hardware requirements

DS3500 machine type 1746


Refer to the IBM System Storage Interoperation Center (SSIC) for a comprehensive list of supported environments, devices, and configurations

When using SSIC, select the following search criterion to view the interoperability support for this announcement:

Planning information

You are responsible for downloading or obtaining from IBM , and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet website or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.

Cable orders

No cables required.

Direct customer support

Direct customer support for DS3500 Disk Systems is provided by IBM Operational Support Services--Support Line. This fee service provides voice and electronic access into the IBM support organization. IBM Operational Support Services--Support Line helps answer questions pertaining to product and feature usage (how to), configuration, and product compatibility for eligible products. For a list of the products supported via Support Line, visit

For more information on services, call 800-IBM-4YOU (426-4968).

Security, auditability, and control

This product uses the security and auditability features of host hardware.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM . Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

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Terms and conditions
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MES discount applicable

Equal to the volume commitment discount

Field installable feature


Warranty period

Three years

An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.

Customer setup


Machine code

Same license terms and conditions as base machine

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number    Description                     

3901      Enhanced FlashCopy Base               
3902      Enhanced FlashCopy Upgrade            
3903      Enhanced FlashCopy / VolumeCopy       
           Bundle DS3500
number    Description                      

49Y5954   Enhanced FlashCopy Base                
49Y5955   Enhanced FlashCopy Upgrade             
49Y6059   Enhanced FlashCopy / VolumeCopy        
           Bundle DS3500
                            Machine  Model    Feature  SEO      Install
Description                 type     number   number   number   type*

Enhanced FlashCopy Base     1746     C2A,C4A, 3901     49Y5954  Both
Enhanced FlashCopy Upgrade  1746     C2A,C4A, 3902     49Y5955  Both
 (256 to 512)                        C4T
Enhanced FlashCopy /        1746     C2A,C4A, 3903     49Y6059  Both
 VolumeCopy Bundle DS3500            C4T
*  Install type:
 - "Plant" denotes plant installation only.
 - "Field" denotes field installation only.
 - "Both" denotes both plant and field installation.

Pricing terms

Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.

ENUS-112-092-LIST_PRICES_2012_06_04.PDF ENUS-112-092-LIST_PRICES_2012_06_04.PDF


Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, FlashCopy and System Storage are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only.Additional terms of use are located at:

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page