IBM TRIRIGA Application Suite 11.1 and IBM TRIRIGA Portfolio Data Manager 11.1 deliver lease accounting enhancements with historical reporting and FX handling, and support for GASB Statement 87; IBM TRIRIGA Application Platform 4.1 and IBM TRIRIGA CAD Integrator/Publisher 13.1 deliver updates and fixes

IBM Latin America Software Announcement LP22-0190
April 26, 2022

Table of contents
OverviewOverviewTechnical informationTechnical information
Key requirementsKey requirementsOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Product positioningProduct positioningPricesPrices
Program numberProgram numberRegional availabilityRegional availability
PublicationsPublications


At a glance

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IBM® TRIRIGA® Application Suite 11.1 is an integrated workplace management system that enables access to a full set of real estate and facilities applications, with flexibility to start with any real estate or facilities discipline and expand into other areas. This release delivers a new Limited Occasional AppPoint consumption license tier, providing the same access and functionality as the Limited tier but limited to 60 hours of access per month and at a lower AppPoint usage per user. This release also includes the updates provided in the stand-alone delivery of IBM TRIRIGA Portfolio Data Manager 11.1, IBM TRIRIGA Application Platform 4.1, and IBM TRIRIGA CAD Integrator/Publisher 13.1.

IBM TRIRIGA Portfolio Data Manager 11.1 delivers the following Lease Accounting enhancements:

  • Disclosure Reports -- Historical Reporting and Foreign Currency Exchange Rate (FX) Handling: When reporting historical financial information, TRIRIGA now reports financial information from prior periods when the reports are run after the original run date. As a result, TRIRIGA identifies and provides the version of a historic lease record to use for Disclosure Reporting. In addition, the FX handling capabilities of TRIRIGA have been significantly enhanced to enable reporting in both functional and reporting currencies.
  • Roll Forward Reports: The financial information for the changes and movements in Lease Liabilities and Right-of-Use-Asset values for each reporting period required to reconcile opening and period end balances and provide audit trail and transactional support is now available in newly created Roll Forward Reports. These reports are available in both functional and reporting currencies.
  • GASB 87 Lessee Accounting: New functionality supports the key provisions, accounting treatment, and disclosure reporting requirements of GASB Statement 87 for leases for state and local governmental lessee organizations in the United States.
IBM TRIRIGA Application Platform 4.1 brings:
  • A new Microsoft™ Exchange webhook integration option for clients using the Microsoft Graph API allows for custom integrations to be built between TRIRIGA and Microsoft Exchange that enable TRIRIGA to receive notifications when changes are made to Microsoft 365 resources, such as meeting rooms, managed through the Graph API. A new form allows for creating and managing subscriptions, and a new workflow event type enables receiving and processing notifications.
  • New REST API endpoints for queries and reports that enable easier development of integrations for TRIRIGA.
  • Other minor enhancements and fixes.

TRIRIGA CAD Integrator/Publisher 13.1 delivers:

  • Minor enhancements and fixes


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Overview

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IBM TRIRIGA Application Suite 11.1

IBM TRIRIGA Application Suite offers an integrated workplace management system that enables access to a full set of real estate and facilities applications, with flexibility to start with any real estate or facilities discipline and expand into other areas. This flexibility uses a simplified, suite-based licensing structure and does not require additional provisioning as additional applications are adopted. Deployment flexibility, through Red Hat® OpenShift® and hybrid cloud, enables diverse options for streamlined provisioning and administration of TRIRIGA Application Suite with multiple cloud providers.

TRIRIGA helps organizations manage and optimize their workplace experience, facility resource scheduling, facility strategic planning, transaction management, lease accounting, capital project management, space management, facility maintenance management, facility sustainability management, and asset disposition. This helps organizations control costs, optimize performance, and improve underperforming properties. TRIRIGA Application Suite, powered by the TRIRIGA Application Platform running on Red Hat OpenShift, streamlines installation and administration, while enhancing the user experience with shared data, workflow, and user experience.

TRIRIGA Application Suite delivers a single integrated workplace management system that offers:

  • Increased visibility into underperforming facilities, resources, and process
  • Improved control of facility occupancy and operating costs
  • Engaging workplace services for building occupants
  • Automated activities that are designed to increase efficiency and organizational effectiveness of real estate, facility management, and environmental sustainability functions within midsized and large-sized commercial and public enterprises

TRIRIGA Application Suite includes the following:

  • TRIRIGA Space delivers an integrated data repository for space management with tools, reports, and automation to perform moves and audits, track utilization, and make strategic space management decisions. It also facilitates space coordination for workplace reservation management. Computer-aided design (CAD) and building information modeling (BIM) integration enables powerful loading and synchronization of floor plan and asset data from drawings and models with TRIRIGA.
  • TRIRIGA Reserve supports resource scheduling and coordination of room and desk reservations for workplace occupants by optimizing availability, guiding selection, and eliminating conflicts.
  • TRIRIGA Lease Administration streamlines property management activities and eliminates overpayments or penalties through automated tracking of payment streams and invoice validation against contract terms.
  • TRIRIGA Lease Accounting helps meet US and international standards and assists in achieving compliance for lease accounting and reporting requirements by providing integrated lease lifecycle data management, accounting treatment and calculations, journal entries, and disclosure reporting.
  • TRIRIGA Transactions provides decision support for organizations to manage lease renewals, new leases, and real estate purchases and disposals. It provides visibility of current performance and scenario modeling to help in making data-driven decisions with confidence.
  • TRIRIGA Facility Condition analyzes the existing and projected future condition of facilities and the building systems and assets within those facilities.
  • TRIRIGA Services optimizes the performance of service fulfillment by automating service management processes, from the capture of service requests to the routing of service calls.
  • TRIRIGA Maintenance establishes preventative and break-fix maintenance processes to improve efficiency and reduce operating costs.
  • TRIRIGA Projects improves project cycle time, eliminates budget overruns, removes resource bottlenecks, and analyzes project risks for better planning decisions.
  • TRIRIGA Facility Sustainability delivers tools and metrics to identify and evaluate opportunities to reduce energy use and the overall carbon footprint of real estate portfolios.
  • TRIRIGA Metrics supports the alignment of workplace assets and operations with business strategy and enables analysis of performance objectives by tracking key performance metrics. It enables actions to increase the value of workplace assets and lower the cost of facility operations.
  • TRIRIGA Configure provides tools to build or configure TRIRIGA applications, including creating or modifying queries, navigation, business objects, forms, and workflows.

While TRIRIGA also continues to be offered in its classic perpetual licensing model, the new simplified, suite-based licensing structure provides a single point of access to all the components within TRIRIGA suite.

TRIRIGA applications are built on the TRIRIGA Application Platform, an innovative, multitier web platform that is designed to give users increased flexibility, accessibility, and scalability. This platform uses a highly scalable architecture, a metadata model that enables you to extend and enhance TRIRIGA's products or create modules that integrate with the predefined logic and processes into a feature-rich, workflow-driven system without coding.

IBM TRIRIGA Application Suite Managed Service

TRIRIGA Application Suite Managed Service continues to provide hosting and management of TRIRIGA Application Suite on IBM Cloud® with the support of IBM operational experts. The solution offers the following features and benefits:

  • Access to a managed service for deployment of clients' TRIRIGA Application Suite on IBM Cloud through Red Hat OpenShift. Entitlement and licenses to TRIRIGA Application Suite software must be purchased separately.
  • Scalability that enables users to add memory and data storage on demand.
  • A managed service that includes installation, configuration, platform upgrades, application operations, database management, infrastructure, and network management, including Red Hat OpenShift application installation.
  • Support from experienced IBM service and operational specialists.
  • Potential for increased productivity with a focus on business decisions and innovation rather than just system maintenance.
  • On-demand benefits that remove barriers to heavy deployment requirements and upfront investment. Organizations can start with only the components they need and pay for only the components they use.
  • Cost, operational, and labor-saving benefits of shifting the burden of security and compliance to IBM support specialists.

When combined with TRIRIGA Application Suite software licenses (offered separately), TRIRIGA Application Suite Managed Service delivers an integrated workplace management system (IWMS) that integrates functional models across real estate, capital projects, facilities, workplace operations, portfolio data, and facility sustainability management within a single technology platform to assist engineers, operators, and managers in making the best decisions and taking the best actions.

New in TRIRIGA Portfolio Data Manager 11.1

Disclosure Reports -- Historical Reporting and Foreign Currency Exchange Rate (FX) Handling

  • New BIRT disclosure reports have been developed to ensure that the reported financial information from previously reported periods do not change when the report for that period is run subsequently. The journal entry process now runs in both the lease currency and the functional currency using a new currency conversion feature. In addition to converting the Journal Entries at established FX rates, calculation logic accounts for FX gain/loss on the Lease Liability and the Accrued Interest Balance due to changes in the month end FX rates.
  • Functional Accounts have been added to collect and summarize the journal entries into Lease Summary Balances (LSBs). A snapshot of the LSB for each Functional Account is created when the journal entries are processed, and the period closed. This snapshot record feeds the Disclosure Reports and the newly created Roll Forward Reports. A separate set of LSBs is created and stored for local reporting. When a historic disclosure is required to be run, it sources data from the appropriate LSBs.

Roll Forward Reports

  • New Right-of-Use Asset Roll Forward and Lease Liability Reports have been delivered. The new reports provide summary and detail schedules of the period opening and closing balances with all the movements that occurred during the period. The reports consist of breakouts of the Gross Asset Value and the Accumulated Amortization accounts for the Right-of-Use-Asset and for the Liability and the Accrued Interest accounts for the Lease Liability. The reports support confirmation that everything is being recorded and accounted for correctly.
    • The inputs to the reports are pulled from the LSBs and are available in both the functional and the reporting currency.
    • Period ending balances for each component are reconciled and checked against the balances displayed on the accounting schedules in both the accounting and the local reporting tabs.
    • Reconciliation in the functional currency will include FX gains and losses associated with the lease liability. TRIRIGA calculates these values in accordance with the US and international accounting standards.
    • The reconciliation in the reporting currency includes Cumulative Translation Adjustments associated with Balance Sheet and Lease Expense accounts resulting from movements in month end rates and average rates.
  • An additional Non-Cash Supplemental report replaces the Lease Initial Recording Report, using data from the Lease Summary Reports.

GASB 87 Lessee Accounting

  • New functionality supports the key provisions, accounting treatment, and disclosure reporting requirements of GASB Statement 87 for leases for state or local government organizations in the US. The new functionality covers Terminology, Lease Classification, Determining and Reassessing Lease Term, Transitioning existing Capital and Operating Leases, Initial Recognition and Subsequent Accounting, Remeasurements and Reassessments, Impairments, Index Adjustments, Terminations and Expirations, and Disclosure Reporting.
  • In a governmental lessee, the lease accountant can apply the required accounting treatment in TRIRIGA:
    • At the commencement of the lease term, the lessee recognizes a lease liability and an intangible right-to-use lease asset (lease asset). The lease liability will be measured at the present value of payments expected to be made during the lease term.
    • Lease payments will result in reduction of the lease liability and recognition of interest expense.
    • The lease asset will be measured as the sum of the initial measurement of the lease liability, initial direct costs, and lease payments made prior to commencement, less any lease incentives.
    • The lease asset will be amortized over the shorter of the lease terms or the useful life of the underlying asset.
    • As regards transition to GASB 87, the statement requires that leases are recognized and measured using the facts and circumstances that existed at the beginning of the period of implementation. If applied to earlier periods, leases are recognized and measured using the facts and circumstances that existed at the beginning of the earliest period restated.
    • The cumulative effect, if any, of applying this statement are reported as a restatement of beginning net position (or fund balance or fund net position, as applicable) for the earliest period restated.

New in TRIRIGA Application Platform 4.1

  • A new Microsoft Exchange webhook integration option for clients using the Microsoft Graph API allows for custom integrations to be built between TRIRIGA and Microsoft Exchange that enable TRIRIGA to receive notifications when changes are made to Microsoft 365 resources, such as meeting rooms, managed through the Graph API. A new form allows for creating and managing subscriptions, and a new workflow event type enables receiving and processing notifications.
  • New REST API endpoints for queries and reports that enable easier development of integrations for TRIRIGA.
  • Other minor enhancements and fixes.

New in TRIRIGA CAD Integrator/Publisher 13.1

  • Minor enhancements and fixes


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Key requirements

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For current system requirements, including the complete list of supported platforms, see the Compatibility Matrix for IBM TRIRIGA Products website.



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Planned availability date

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June 3, 2022

Availability within a country is subject to local legal requirements.



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Product positioning

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IBM TRIRIGA Application Suite is an integrated workplace management system that consists of a suite of business applications that include prebuilt performance metrics, business controls, and process automation to help simplify and accelerate the management of real estate and facility assets across a business real estate lifecycle. The solution helps organizations manage and optimize their workplace experience, facility strategic planning, transaction management, lease accounting, capital project management, space management, facility maintenance management, facility sustainability management, and asset disposition.

For IBM TRIRIGA Portfolio Data Manager, each product within the IBM TRIRIGA integrated workplace management suite can be acquired independently or combined, depending on an organization's specific needs. The following components are available within the TRIRIGA integrated workplace management suite, and these capabilities also are delivered as a cloud service through the IBM Facilities and Real Estate Management offering:

  • IBM TRIRIGA Facilities Manager manages space planning and facility utilization.
  • IBM TRIRIGA Real Estate Manager manages lease accounting and occupancy costs.
  • IBM TRIRIGA Reservation Manager enables reservation of rooms, hoteling space, and other facility resources.
  • IBM TRIRIGA Workplace Operations Manager manages facility maintenance activities and service delivery.
  • IBM TRIRIGA Capital Projects Manager manages capital project planning and project schedules.
  • IBM TRIRIGA Real Estate Environmental Sustainability Manager delivers tools and metrics to identify and evaluate opportunities to reduce energy use and the overall carbon footprint of real estate portfolios.

These applications consist of a logically related collection of prebuilt data structures, user interfaces, and workflows, all configured with the web-based, design-time components of the TRIRIGA Application Platform and configurable by IBM Global Business Services®, IBM Business Partners, and organizations without changes to source code.



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Program number

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Program number Version/Release Program name
5900-AHQ 11.1 IBM TRIRIGA Application Suite
5900-AGJ Cloud Service IBM TRIRIGA Application Suite Managed Service
5725-F25 11.1 IBM TRIRIGA Portfolio Data Manager
5725-F26 4.1 IBM TRIRIGA Application Platform
5725-F45 13.1 IBM TRIRIGA Integrator/Publisher


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Education support

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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers can be found on the IBM Training and Skills website.

Contact your IBM representative for course information.



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Offering Information

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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express website.



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Publications

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No publications are shipped with these programs.

English and national language product manuals may be downloaded from the following websites:



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Services

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IBM Systems Lab Services

Systems Lab Services offers infrastructure services to help build hybrid cloud and enterprise IT solutions. From servers to storage systems and software, Systems Lab Services can help deploy the building blocks of a next-generation IT infrastructure to empower a client's business. Systems Lab Services consultants can perform infrastructure services for clients online or onsite, offering deep technical expertise, valuable tools, and successful methodologies. Systems Lab Services is designed to help clients solve business challenges, gain new skills, and apply best practices.

Systems Lab Services offers a wide range of infrastructure services for IBM Power® servers, IBM Storage systems, IBM Z®, and IBM LinuxONE. Systems Lab Services has a global presence and can deploy experienced consultants online or onsite around the world.

For assistance, contact Systems Lab Services at ibmsls@us.ibm.com.

To learn more, see the IBM Systems Lab Services website.

IBM Consulting™

As transformation continues across every industry, businesses need a single partner to map their enterprise-wide business strategy and technology infrastructure. IBM Consulting is the business partner to help accelerate change across an organization. IBM specialists can help businesses succeed through finding collaborative ways of working that forge connections across people, technologies, and partner ecosystems. IBM Consulting brings together the business expertise and an ecosystem of technologies that help solve some of the biggest problems faced by organizations. With methods that get results faster, an integrated approach that is grounded in an open and flexible hybrid cloud architecture, and incorporating technology from IBM Research® and IBM Watson® AI, IBM Consulting enables businesses to lead change with confidence and deliver continuous improvement across a business and its bottom line.

For additional information, see the IBM Consulting website.

IBM Technology Support Services (TSS)

Get preventive maintenance, onsite and remote support, and gain actionable insights into critical business applications and IT systems. Speed developer innovation with support for over 240 open-source packages. Leverage powerful IBM analytics and AI-enabled tools to enable client teams to manage IT problems before they become emergencies.

TSS offers extensive IT maintenance and support services that cover more than one niche of a client's environment. TSS covers products from IBM and OEMs, including servers, storage, network, appliances, and software, to help clients ensure high availability across their data center and hybrid cloud environment.

For details on available services, see the Technology support for hybrid cloud environments website.

IBM Expert Labs

Expert Labs can help clients accelerate their projects and optimize value by leveraging their deep technical skills and knowledge. With more than 20 years of industry experience, these specialists know how to overcome the biggest challenges to deliver business results that can have an immediate impact.

Expert Labs' deep alignment with IBM product development allows for a strategic advantage as they are often the first in line to get access to new products, features, and early visibility into roadmaps. This connection with the development enables them to deliver First of a Kind implementations to address unique needs or expand a client's business with a flexible approach that works best for their organization.

For additional information, see the IBM Expert Labs website.

IBM Security® Expert Labs

With extensive consultative expertise on IBM Security software solutions, Security Expert Labs helps clients and partners modernize the security of their applications, data, and workforce. With an extensive portfolio of consulting and learning services, Expert Labs provides project-based and premier support service subscriptions.

These services can help clients deploy and integrate IBM Security software, extend their team resources, and help guide and accelerate successful hybrid cloud solutions, including critical strategies such as zero trust. Remote and on-premises software deployment assistance is available for IBM Cloud Pak® for Security, IBM Security QRadar®/QRoC, IBM Security SOAR/Resilient®, IBM i2®, IBM Security Verify, IBM Security Guardium®, and IBM Security MaaS360®.

For more information, contact Security Expert Labs at sel@us.ibm.com.

For additional information, see the IBM Security Expert Labs website.



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Technical information

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Specified operating environment

Hardware requirements

For system requirements, including the complete list of supported platforms, see the Compatibility Matrix for IBM TRIRIGA Products website (available at general availability).

Software requirements

For system requirements, including the complete list of supported platforms, see the Compatibility Matrix for IBM TRIRIGA Products website (available at general availability).

IBM Support

IBM Support is your gateway to technical support tools and resources that are designed to help you save time and simplify support. IBM Support can help you find answers to questions, download fixes, troubleshoot, submit and track problem cases, and build skills. Learn and stay informed about the transformation of IBM Support, including new tools, new processes, and new capabilities, by going to the IBM Support Insider.

Additional IBM support

IBM Client Engineering for Systems

Client Engineering for Systems is a framework for accelerating digital transformation. It helps you generate innovative ideas and equips you with the practices, technologies, and expertise to turn those ideas into business value in weeks. When you work with Client Engineering for Systems, you bring pain points into focus. You empower your team to take manageable risks, adopt leading technologies, speed up solution development, and measure the value of everything you do. Client Engineering for Systems has experts and services to address a broad array of use cases, including capabilities for business transformation, hybrid cloud, analytics and AI, infrastructure systems, security, and more. Contact Client Engineering for Systems at sysgarage@ibm.com.

Planning information

Packaging

These programs are delivered through the internet as an electronic download. There is no physical media.

Security, auditability, and control

The TRIRIGA product family uses the security and auditability features of IBM WebSphere® Application Server.

The client is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information

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For ordering information, consult your IBM representative or IBM Business Partner, or go to the Passport Advantage website.

These programs are available only through Passport Advantage.

These products may only be sold directly by IBM or by IBM Business Partners.

To locate IBM Business Partners in your geography, see the Find a Business Partner page.

Previously announced part numbers

As a convenience, the following programs list currently available part numbers:

IBM TRIRIGA Application Suite (5900-AHQ)

Part description Part number
IBM TRIRIGA Application Suite per AppPoint License + Software Subscription & Support 12 Months D07ZCZX
IBM TRIRIGA Application Suite AppPoint Annual SW Subscription & Support Renewal E07ZBZX
IBM TRIRIGA Application Suite per AppPoint Software Subscription & Support Reinstatement 12 Months D07ZGZX
IBM TRIRIGA Application Suite per AppPoint Monthly License D07ZDZX
IBM TRIRIGA Application Suite per AppPoint Subscription License D07ZFZX
IBM TRIRIGA Application Suite per AppPoint Subscription License Upgrade D07ZEZX
IBM TRIRIGA Application Suite per AppPoint from Eligible Programs Trade Up License + SW Subscription & Support 12 Months D07ZAZX

IBM TRIRIGA Application Suite Managed Service (5900-AGJ)

Part description Part number
IBM TRIRIGA Application Suite Managed Service Virtual Processor Core per Month D05URZX
IBM TRIRIGA Application Suite Managed Service Data Gigabyte per Month D05USZX
IBM TRIRIGA Application Suite Managed Service Capacity Unit per Month D05UTZX

IBM TRIRIGA Portfolio Data Manager (5725-F25)

Part description Part number
IBM TRIRIGA Field Services per Authorized User SW Subscription & Support 12 Months D20DTLL
IBM TRIRIGA Field Services per Authorized User SW Subscription & Support Reinstatement 12 Months D20DULL
IBM TRIRIGA Field Services per Authorized User Monthly License D20E4LL
IBM TRIRIGA Field Services per Authorized User Annual SW Subscription & Support Renewal E0PJPLL
IBM TRIRIGA Field Services per Concurrent User SW Subscription & Support 12 Months D20E0LL
IBM TRIRIGA Field Services per Concurrent User SW Subscription & Support Reinstatement 12 Months D20E1LL
IBM TRIRIGA Field Services per Concurrent User Monthly License D20E6LL
IBM TRIRIGA Field Services per Concurrent User Annual SW Subscription & Support Renewal E0PJRLL
IBM TRIRIGA Capital Projects Hub Per Concurrent User License + SW Subscription & Support 12 Months D28ZILL
IBM TRIRIGA Capital Projects Hub Per Concurrent User SW Subscription & Support Reinstatement 12 Months D28ZJLL
IBM TRIRIGA Capital Projects Hub Per Concurrent User Monthly License D28ZMLL
IBM TRIRIGA Capital Projects Hub Per Concurrent User Annual SW Subscription & Support Renewal 12 Months E0R60LL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 25,000 SQ FT Per Item License + SW Subscription & Support 12 Months D29P3LL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 25,000 SQ FT Per Item SW Subscription & Support Reinstatement 12 Months D29P4LL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 25,000 SQ FT Per Item Monthly License D29P5LL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 25,000 SQ FT Per Item Annual SW Subscription & Support Renewal E0RCBLL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 2,350 SQM Per Item License + SW Subscription & Support 12 Months D29P9LL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 2,350 SQM Per Item SW Subscription & Support Reinstatement 12 Months D29PALL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 2,350 SQM Per Item Monthly License D29PBLL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 2,350 SQM Per Item Annual SW Subscription & Support Renewal 12 Months E0RCDLL
IBM TRIRIGA Capital Projects Manager Concurrent User License + SW Subscription & Support 12 Months D0N70LL
IBM TRIRIGA Capital Projects Manager Concurrent User SW Subscription & Support Reinstatement 12 Months D0N71LL
IBM TRIRIGA Capital Projects Manager Concurrent User Monthly License D18WJLL
IBM TRIRIGA Capital Projects Manager Concurrent User Annual SW Subscription & Support Renewal E0D9TLL
IBM TRIRIGA Facility Assessment Concurrent User License + SW Subscription & Support 12 Months D0N63LL
IBM TRIRIGA Facility Assessment Concurrent User SW Subscription & Support Reinstatement 12 Months D0N64LL
IBM TRIRIGA Facility Assessment Concurrent User Monthly License D18WULL
IBM TRIRIGA Facility Assessment Concurrent User Annual SW Subscription & Support Renewal E0D9CLL
IBM TRIRIGA Facilities Manager Concurrent User License + SW Subscription & Support 12 Months D0N6NLL
IBM TRIRIGA Facilities Manager Concurrent User SW Subscription & Support Reinstatement 12 Months D0N6PLL
IBM TRIRIGA Facilities Manager Concurrent User Monthly License D18W7LL
IBM TRIRIGA Facilities Manager Concurrent User Annual SW Subscription & Support Renewal E0D9MLL
IBM TRIRIGA Portfolio Data Manager Concurrent User License + SW Subscription & Support 12 Months D0N6HLL
IBM TRIRIGA Portfolio Data Manager Concurrent User SW Subscription & Support Reinstatement 12 Months D0N6ILL
IBM TRIRIGA Portfolio Data Manager Concurrent User Monthly License D18VZLL
IBM TRIRIGA Portfolio Data Manager Concurrent User Annual SW Subscription & Support Renewal E0D9JLL
IBM TRIRIGA Real Estate Environmental Sustain Impact Manager for Non-Production Environment Install License + SW Subscription & Support 12 Months D0N5RLL
IBM TRIRIGA Real Estate Environmental Sustain Impact Manager for Non-Production Environment Install SW Subscription & Support Reinstatement 12 Months D0N5SLL
IBM TRIRIGA Real Estate Environmental Sustainability Impact Manager for Non-Production Environment Install Monthly License D18WYLL
IBM TRIRIGA Real Estate Environmental Sustain Impact Manager for Non-Production Environment Install Annual SW Subscription & Support Renewal E0D96LL
IBM TRIRIGA Real Estate Environmental Sustainability Impact Manager Install License + SW Subscription & Support 12 Months D0N5PLL
IBM TRIRIGA Real Estate Environmental Sustainability Impact Manager Install SW Subscription & Support Reinstatement 12 Months D0N5QLL
IBM TRIRIGA Real Estate Environmental Sustainability Impact Manager Install Monthly License D18WWLL
IBM TRIRIGA Real Estate Environmental Sustainability Impact Manager Install Annual SW Subscription & Support Renewal E0D95LL
IBM TRIRIGA Real Estate Environmental Sustainability Impact Manager for Non-Production Environment for Linux® on System z® Install License + SW Subscription & Support 12 Months D11EZLL
IBM TRIRIGA Real Estate Environmental Sustainability Impact Manager for Non-Production Environment for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11F0LL
IBM TRIRIGA Real Estate Environmental Sustainability Impact Manager for Non-Production Environment for Linux on System z Install Monthly License D18WZLL
IBM TRIRIGA Real Estate Environmental Sustainability Impact Manager for Non-Production Environment for Linux on System z Install Annual SW Subscription & Support Renewal E0ICTLL
IBM TRIRIGA Real Estate Environmental Sustainability Manager Concurrent User License + SW Subscription & Support 12 Months D0N5KLL
IBM TRIRIGA Real Estate Environmental Sustainability Manager Concurrent User SW Subscription & Support Reinstatement 12 Months D0N5LLL
IBM TRIRIGA Real Estate Environmental Sustainability Manager Concurrent User Monthly License D18X4LL
IBM TRIRIGA Real Estate Environmental Sustainability Manager Concurrent User Annual SW Subscription & Support Renewal E0D93LL
IBM TRIRIGA Real Estate Manager Concurrent User License + SW Subscription & Support 12 Months D0N6JLL
IBM TRIRIGA Real Estate Manager Concurrent User SW Subscription & Support Reinstatement 12 Months D0N6KLL
IBM TRIRIGA Real Estate Manager Concurrent User Monthly License D18W1LL
IBM TRIRIGA Real Estate Manager Concurrent User Annual SW Subscription & Support Renewal E0D9KLL
IBM TRIRIGA Request Central Concurrent User License + SW Subscription & Support 12 Months D0N5ILL
IBM TRIRIGA Request Central Concurrent User SW Subscription & Support Reinstatement 12 Months D0N5JLL
IBM TRIRIGA Request Central Concurrent User Monthly License D18X2LL
IBM TRIRIGA Request Central Concurrent User Annual SW Subscription & Support Renewal E0D92LL
IBM TRIRIGA Strategic Facility Planning for Non-Production Environment Install License + SW Subscription & Support 12 Months D0N69LL
IBM TRIRIGA Strategic Facility Planning for Non-Production Environment Install SW Subscription & Support Reinstatement 12 Months D0N6ALL
IBM TRIRIGA Strategic Facility Planning for Non-Production Environment Install Monthly License D18WSLL
IBM TRIRIGA Strategic Facility Planning for Non-Production Environment Install Annual SW Subscription & Support Renewal E0D9FLL
IBM TRIRIGA Strategic Facility Planning Install License + SW Subscription & Support 12 Months D0N6QLL
IBM TRIRIGA Strategic Facility Planning Install SW Subscription & Support Reinstatement 12 Months D0N6RLL
IBM TRIRIGA Strategic Facility Planning Install Monthly License D18WQLL
IBM TRIRIGA Strategic Facility Planning Install Annual SW Subscription & Support Renewal E0D9NLL
IBM TRIRIGA Strategic Facility Planning for Non-Production Environment for Linux on System z Install License + SW Subscription & Support 12 Months D11EILL
IBM TRIRIGA Strategic Facility Planning for Non-Production Environment for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11EJLL
IBM TRIRIGA Strategic Facility Planning for Non-Production Environment for Linux on System z Install Monthly License D18WTLL
IBM TRIRIGA Strategic Facility Planning for Non-Production Environment for Linux on System z Install Annual SW Subscription & Support Renewal E0ICMLL
IBM TRIRIGA Workplace Operations Manager Concurrent User License + SW Subscription & Support 12 Months D0N6ULL
IBM TRIRIGA Workplace Operations Manager Concurrent User SW Subscription & Support Reinstatement 12 Months D0N6VLL
IBM TRIRIGA Workplace Operations Manager Concurrent User Monthly License D18WDLL
IBM TRIRIGA Workplace Operations Manager Concurrent User Annual SW Subscription & Support Renewal E0D9QLL
IBM TRIRIGA Workplace Reservation Manager per Install License + SW Subscription & Support 12 Months D0V3XLL
IBM TRIRIGA Workplace Reservation Manager per Install SW Subscription & Support Reinstatement 12 Months D0V3YLL
IBM TRIRIGA Workplace Reservation Manager Install Monthly License D18X0LL
IBM TRIRIGA Workplace Reservation Manager per Install Annual SW Subscription & Support Renewal E0F44LL
IBM TRIRIGA Workplace Reservation Manager Non Production Environment per Install License + SW Subscription & Support 12 Months D0V4ELL
IBM TRIRIGA Workplace Reservation Manager Non Production Environment per Install SW Subscription & Support Reinstatement 12 Months D0V4FLL
IBM TRIRIGA Workplace Reservation Manager for Non-Production Environment Install Monthly License D18X6LL
IBM TRIRIGA Workplace Reservation Manager Non Production Environment per Install Annual SW Subscription & Support Renewal E0F47LL
IBM TRIRIGA Workplace Reservation Manager for Small Installations Authorized User License + SW Subscription & Support 12 Months D15AILL
IBM TRIRIGA Workplace Reservation Manager for Small Installations Authorized User SW Subscription & Support Reinstatement 12 Months D15AJLL
IBM TRIRIGA Workplace Reservation Manager for Small Installations Authorized User Monthly License D18XELL
IBM TRIRIGA Workplace Reservation Manager for Small Installations Authorized User Annual SW Subscription & Support Renewal E0JP9LL
IBM TRIRIGA Workplace Reservation Coordinator Concurrent User License + SW Subscription & Support 12 Months D15ALLL
IBM TRIRIGA Workplace Reservation Coordinator Concurrent User SW Subscription & Support Reinstatement 12 Months D15AMLL
IBM TRIRIGA Workplace Reservation Coordinator Concurrent User Monthly License D18XGLL
IBM TRIRIGA Workplace Reservation Coordinator Concurrent User Annual SW Subscription & Support Renewal E0JPALL
IBM TRIRIGA Workplace Performance Management Facilities Non-Production Environment Install License + SW Subscription & Support 12 Months D0N74LL
IBM TRIRIGA Workplace Performance Management Facilities Non-Production Environment Install SW Subscription & Support Reinstatement 12 Months D0N75LL
IBM TRIRIGA Workplace Performance Management Facilities Non-Prod Environment Install Monthly License D18WBLL
IBM TRIRIGA Workplace Performance Management Facilities Non-Production Environment Install Annual SW Subscription & Support Renewal E0D9VLL
IBM TRIRIGA Workplace Performance Management Facilities Install License + SW Subscription & Support 12 Months D0N6SLL
IBM TRIRIGA Workplace Performance Management Facilities Install SW Subscription & Support Reinstatement 12 Months D0N6TLL
IBM TRIRIGA Workplace Performance Management Facilities Install Monthly License D18W9LL
IBM TRIRIGA Workplace Performance Management Facilities Install Annual SW Subscription & Support Renewal E0D9PLL
IBM TRIRIGA Workplace Performance Management Facilities Non-Production Environment for Linux on System z Install License + SW Subscription & Support 12 Months D11E7LL
IBM TRIRIGA Workplace Performance Management Facilities Non-Production Environment for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11E8LL
IBM TRIRIGA Workplace Performance Mgmt Facilities Non-Prod Environment for Linux on System z Install Monthly License D18WCLL
IBM TRIRIGA Workplace Performance Management Facilities Non-Production Environment for Linux on System z Install Annual SW Subscription & Support Renewal E0ICHLL
IBM TRIRIGA Workplace Performance Management Operations Install License + SW Subscription & Support 12 Months D0N6WLL
IBM TRIRIGA Workplace Performance Management Operations Install SW Subscription & Support Reinstatement 12 Months D0N6XLL
IBM TRIRIGA Workplace Performance Management Operations Install Monthly License D18WFLL
IBM TRIRIGA Workplace Performance Management Operations Install Annual SW Subscription & Support Renewal E0D9RLL
IBM TRIRIGA Workplace Performance Management Operations for Non-Production Environment Install License + SW Subscription & Support 12 Months D0N6YLL
IBM TRIRIGA Workplace Performance Management Operations for Non-Production Environment Install SW Subscription & Support Reinstatement 12 Months D0N6ZLL
IBM TRIRIGA Workplace Performance Management Operations for Non-Prod Environment Install Monthly License D18WHLL
IBM TRIRIGA Workplace Performance Management Operations for Non-Production Environment Install Annual SW Subscription & Support Renewal E0D9SLL
IBM TRIRIGA Workplace Performance Management Operations for Non-Production Environment for Linux on System z Install License + SW Subscription & Support 12 Months D11HJLL
IBM TRIRIGA Workplace Performance Management Operations for Non-Production Environment for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11HKLL
IBM TRIRIGA Workplace Performance Management Operations for Non-Prod Environment for Linux on System z Install Monthly License D18WILL
IBM TRIRIGA Workplace Performance Management Operations for Non-Production Environment for Linux on System z Install License Annual SW Subscription & Support Renewal E0IDTLL
IBM TRIRIGA Workplace Performance Management Projects Install License + SW Subscription & Support 12 Months D0N72LL
IBM TRIRIGA Workplace Performance Management Projects Install SW Subscription & Support Reinstatement 12 Months D0N73LL
IBM TRIRIGA Workplace Performance Management Projects Install Monthly License D18WLLL
IBM TRIRIGA Workplace Performance Management Projects Install Annual SW Subscription & Support Renewal E0D9ULL
IBM TRIRIGA Workplace Performance Management Projects for Non-Production Environment Install License + SW Subscription & Support 12 Months D0N6DLL
IBM TRIRIGA Workplace Performance Management Projects for Non-Production Environment Install SW Subscription & Support Reinstatement 12 Months D0N6ELL
IBM TRIRIGA Workplace Performance Mgmt Projects for Non-Prod Environment Install Monthly License D18WNLL
IBM TRIRIGA Workplace Performance Management Projects for Non-Production Environment Install Annual SW Subscription & Support Renewal E0D9HLL
IBM TRIRIGA Workplace Performance Management Projects for Non-Production Environment for Linux on System z Install License + SW Subscription & Support 12 Months D11EKLL
IBM TRIRIGA Workplace Performance Management Projects for Non-Production Environment for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11ELLL
IBM TRIRIGA Workplace Performance Management Projects for Non-Prod Environment for Linux on System z Install Monthly License D18WPLL
IBM TRIRIGA Workplace Performance Management Projects for Non-Production Environment for Linux on System z Install Annual SW Subscription & Support Renewal E0ICNLL
IBM TRIRIGA Workplace Performance Management Real Estate Install License + SW Subscription & Support 12 Months D0N6LLL
IBM TRIRIGA Workplace Performance Management Real Estate Install SW Subscription & Support Reinstatement 12 Months D0N6MLL
IBM TRIRIGA Workplace Performance Management Real Estate Install Monthly License D18W3LL
IBM TRIRIGA Workplace Performance Management Real Estate Install Annual SW Subscription & Support Renewal E0D9LLL
IBM TRIRIGA Workplace Performance Management Real Estate for Non-Production Environment Install License + SW Subscription & Support 12 Months D0N6BLL
IBM TRIRIGA Workplace Performance Management Real Estate for Non-Production Environment Install SW Subscription & Support Reinstatement 12 Months D0N6CLL
IBM TRIRIGA Workplace Performance Mgmt Real Estate for Non-Prod Environment Install Monthly License D18W5LL
IBM TRIRIGA Workplace Performance Management Real Estate for Non-Production Environment Install Annual SW Subscription & Support Renewal E0D9GLL
IBM TRIRIGA Integrated Workplace Manager Concurrent User License + SW Subscription & Support 12 Months D115QLL
IBM TRIRIGA Integrated Workplace Manager Concurrent User SW Subscription & Support Reinstatement 12 Months D115RLL
IBM TRIRIGA Integrated Workplace Manager Concurrent User Monthly License D18X8LL
IBM TRIRIGA Integrated Workplace Manager Concurrent User Annual SW Subscription & Support Renewal E0I8ZLL
IBM TRIRIGA Workplace Performance Management Enterprise Install License + SW Subscription & Support 12 Months D115WLL
IBM TRIRIGA Workplace Performance Management Enterprise Install SW Subscription & Support Reinstatement 12 Months D115XLL
IBM TRIRIGA Workplace Performance Management Enterprise Install Monthly License D18XALL
IBM TRIRIGA Workplace Performance Management Enterprise Install Annual SW Subscription & Support Renewal E0I90LL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment Install License + SW Subscription & Support 12 Months D118YLL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment Install SW Subscription & Support Reinstatement 12 Months D1193LL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment Install Monthly License D18XCLL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment Install Annual SW Subscription & Support Renewal E0IATLL
IBM TRIRIGA Indoor Maps - 2,350 SQM Per Item License + SW Subscription & Support 12 Months D06M0ZX
IBM TRIRIGA Indoor Maps - 2,350 SQM Per Item Monthly License D06M1ZX
IBM TRIRIGA Indoor Maps - 2,350 SQM Per Item SW Subscription & Support Reinstatement 12 Months D06M2ZX
IBM TRIRIGA Indoor Maps - 2,350 SQM Per Item Annual SW Subscription & Support Renewal E06LZZX
IBM TRIRIGA Indoor Maps - 25,000 SQ FT Per Item License + SW Subscription & Support 12 Months D06M4ZX
IBM TRIRIGA Indoor Maps - 25,000 SQ FT Per Item Monthly License D06M5ZX
IBM TRIRIGA Indoor Maps - 25,000 SQ FT Per Item SW Subscription & Support Reinstatement 12 Months D06M6ZX
IBM TRIRIGA Indoor Maps - 25,000 SQ FT Per Item Annual SW Subscription & Support Renewal E06M3ZX

IBM TRIRIGA Application Platform (5725-F26)

Part description Part number
IBM TRIRIGA Reporting Install License Plus SW Subscription and Support 12 Months D263CLL
IBM TRIRIGA Reporting Install SW Subscription and Support Reinstatement 12 Months D263DLL
IBM TRIRIGA Reporting Install Monthly License D263ELL
IBM TRIRIGA Reporting Install Annual SW Subscription and Support Renewal E0QI6LL
IBM TRIRIGA Reporting for Non Production Environment Install License Plus SW Subscription and Support 12 Months D263ILL
IBM TRIRIGA Reporting for Non Production Environment Install SW Subscription and Support Reinstatement 12 Months D263JLL
IBM TRIRIGA Reporting for Non Production Environment Install Monthly License D263KLL
IBM TRIRIGA Reporting for Non Production Environment Install Annual SW Subscription and Support Renewal E0QI8LL
IBM TRIRIGA Reporting for Linux on IBM Z Install License Plus SW Subscription and Support 12 Months D263FLL
IBM TRIRIGA Reporting for Linux on IBM Z Install SW Subscription and Support Reinstatement 12 Months D263GLL
IBM TRIRIGA Reporting for Linux on IBM Z Install Monthly License D263HLL
IBM TRIRIGA Reporting for Linux on IBM Z Install Annual SW Subscription and Support Renewal E0QI7LL
IBM TRIRIGA Reporting for Non Production Environment for Linux on IBM Z Install License Plus SW Subscription and Support 12 Months D263LLL
IBM TRIRIGA Reporting for Non Production Environment for Linux on IBM Z Install SW Subscription and Support Reinstatement 12 Months D263MLL
IBM TRIRIGA Reporting for Non Production Environment for Linux on IBM Z Install Monthly License D263NLL
IBM TRIRIGA Reporting for Non Production Environment for Linux on IBM Z Install Annual SW Subscription and Support Renewal E0QI9LL
IBM TRIRIGA Application Builder Authorized User License + SW Subscription & Support 12 Months D0N65LL
IBM TRIRIGA Application Builder Authorized User SW Subscription & Support Reinstatement 12 Months D0N66LL
IBM TRIRIGA Application Builder Authorized User Monthly License D18XMLL
IBM TRIRIGA Application Builder Authorized User Annual SW Subscription & Support Renewal E0D9DLL
IBM TRIRIGA Application Platform Concurrent User License + SW Subscription & Support 12 Months D0N5VLL
IBM TRIRIGA Application Platform Concurrent User SW Subscription & Support Reinstatement 12 Months D0N5WLL
IBM TRIRIGA Application Platform Concurrent User Monthly License D18XILL
IBM TRIRIGA Application Platform Concurrent User Annual SW Subscription & Support Renewal E0D98LL
IBM TRIRIGA Connector for Business Applications Install License + SW Subscription & Support 12 Months D0N6FLL
IBM TRIRIGA Connector for Business Applications Install SW Subscription & Support Reinstatement 12 Months D0N6GLL
IBM TRIRIGA Connector for Business Applications Install Monthly License D18XPLL
IBM TRIRIGA Connector for Business Applications Install Annual SW Subscription & Support Renewal E0D9ILL
IBM TRIRIGA Connector for Business Applications for Non-Production Environment Install License + SW Subscription & Support 12 Months D0N76LL
IBM TRIRIGA Connector for Business Applications for Non-Production Environment Install SW Subscription & Support Reinstatement 12 Months D0N77LL
IBM TRIRIGA Connector for Business Applications for Non-Prod Environment Install Monthly License D18XRLL
IBM TRIRIGA Connector for Business Applications for Non-Production Environment Install Annual SW Subscription & Support Renewal E0D9WLL
IBM TRIRIGA Connector for Offline Forms Concurrent User License + SW Subscription & Support 12 Months D0N61LL
IBM TRIRIGA Connector for Offline Forms Concurrent User SW Subscription & Support Reinstatement 12 Months D0N62LL
IBM TRIRIGA Connector for Offline Forms Concurrent User Monthly License D18XKLL
IBM TRIRIGA Connector for Offline Forms Concurrent User Annual SW Subscription & Support Renewal E0D9BLL

IBM TRIRIGA CAD Integrator/Publisher (5725-F45)

Part description Part number
IBM TRIRIGA CAD Integrator/Publisher Authorized User License + SW Subscription & Support 12 Months D0N5ZLL
IBM TRIRIGA CAD Integrator/Publisher Authorized User SW Subscription & Support Reinstatement 12 Months D0N60LL
IBM TRIRIGA CAD Integrator/Publisher Authorized User Monthly License D18XTLL
IBM TRIRIGA CAD Integrator/Publisher for Linux on System z Authorized User Monthly License D18XULL
IBM TRIRIGA CAD Integrator/Publisher Authorized User Annual SW Subscription & Support Renewal E0D9ALL


Passport Advantage trade-up

There is no new ordering information in this release. As a convenience, the following table lists all currently available part numbers.

Previously announced part numbers

As a convenience, the following table lists all previously announced part numbers.

IBM TRIRIGA Portfolio Data Manager (5725-F25)

Part description Part number
IBM TRIRIGA Integrated Workplace Manager Concurrent User from TRIRIGA Real Estate Manager Concurrent User Trade Up License + SW Subscription & Support 12 Months D115SLL
IBM TRIRIGA Integrated Workplace Manager Concurrent User from TRIRIGA Facilities Manager Concurrent User Trade Up License + SW Subscription & Support 12 Months D115TLL
IBM TRIRIGA Integrated Workplace Manager Concurrent User from TRIRIGA Work Operations Manager Concurrent User Trade Up License + SW Subscription & & Support 12 D115ULL
IBM TRIRIGA Integrated Workplace Manager Concurrent User from TRIRIGA Capital Projects Manager Concurrent User Trade Up License + SW Subscription & Support 12 Months D115VLL
IBM TRIRIGA Workplace Performance Management Enterprise Install from TRIRIGA Workplace Performance Management Real Estate Install Trade Up License + SW Subscription & Support 12 Months D115YLL
IBM TRIRIGA Workplace Performance Management Enterprise Install from TRIRIGA Workplace Performance Management Facilities Install Trade Up License + SW Subscription & Support 12 Months D115ZLL
IBM TRIRIGA Workplace Performance Management Enterprise Install from TRIRIGA Workplace Performance Management Operations Management Install Trade Up License + SW Subscription & Support 12 Months D1160LL
IBM TRIRIGA Workplace Performance Management Enterprise Install from TRIRIGA Workplace Performance Management Projects Install Trade Up License + SW Subscription & Support 12 Months D1161LL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment Install from TRIRIGA Workplace Performance Management Real Estate for Non-Production Environment Install Trade Up License + SW Subscription & Support 12 months D118ZLL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment Install from TRIRIGA Workplace Performance Management Facilities for Non-Production Environment Install Trade Up License + SW Subscription & Support 12 months D1190LL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment Install TRIRIGA Workplace Performance Management Operations Management for Non-Production Environment Install Trade Up License + SW Subscription & Support 12 months D1191LL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment Install from TRIRIGA Workplace Performance Management Projects for Non-Production Environment Install Trade Up License + SW Subscription & Support 12 months D1192LL

Consult your IBM representative if you have any questions.


Cross-platform product for use on IBM Z Integrated Facility for Linux (IFL) engines or zEnterprise® BladeCenter Extension

Previously announced part numbers

As a convenience, the following program tables list all previously announced part numbers.

IBM TRIRIGA Portfolio Data Manager (5725-F25)

Part description Part number
IBM TRIRIGA Field Services per Authorized User for Linux on System z SW Subscription & Support 12 Months D20DVLL
IBM TRIRIGA Field Services per Authorized User for Linux on System z SW Subscription & Support Reinstatement 12 Months D20DWLL
IBM TRIRIGA Field Services per Authorized User for Linux on System z Monthly License D20E5LL
IBM TRIRIGA Field Services per Authorized User for Linux on System z Annual SW Subscription & Support Renewal E0PJQLL
IBM TRIRIGA Field Services per Concurrent User for Linux on System z SW Subscription & Support 12 Months D20E2LL
IBM TRIRIGA Field Services per Concurrent User for Linux on System z SW Subscription & Support Reinstatement 12 Months D20E3LL
IBM TRIRIGA Field Services per Concurrent User for Linux on System z Monthly License D20E7LL
IBM TRIRIGA Field Services per Concurrent User for Linux on System z SW Subscription & Support Reinstatement 12 Months E0PJSLL
IBM TRIRIGA Capital Projects Hub Per Concurrent User for Linux on IBM Z License + SW Subscription & Support 12 Months D28ZKLL
IBM TRIRIGA Capital Projects Hub Per Concurrent User for Linux on IBM Z SW Subscription & Support Reinstatement 12 Months D28ZLLL
IBM TRIRIGA Capital Projects Hub Per Concurrent User for Linux on IBM Z Monthly License D28ZNLL
IBM TRIRIGA Capital Projects Hub Per Concurrent User for Linux on IBM Z Annual SW Subscription & Support Renewal 12 Months E0R61LL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 25,000 SQ FT Per Item Linux on IBM Z License + SW Subscription & Support 12 Months D29P6LL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 25,000 SQ FT Per Item Linux on IBM Z SW Subscription & Support Reinstatement 12 Months D29P7LL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 25,000 SQ FT Per Item Linux on IBM Z Monthly License D29P8LL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 25,000 SQ FT Per Item Linux on IBM Z Annual SW Subscription & Support Renewal E0RCCLL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 2,350 SQM Per Item Linux on IBM Z License + SW Subscription & Support 12 Months D29PCLL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 2,350 SQM Per Item Linux on IBM Z SW Subscription & Support Reinstatement 12 Months D29PDLL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 2,350 SQM Per Item Linux on IBM Z Monthly License D29PELL
IBM TRIRIGA Connector for Esri ArcGIS Indoors - 2,350 SQM Per Item Linux on IBM Z Annual SW Subscription & Support Renewal 12 Months E0RCELL
IBM TRIRIGA Capital Projects Manager for Linux on System z Concurrent User License + SW Subscription & Support 12 Months D11HMLL
IBM TRIRIGA Capital Projects Manager for Linux on System z Concurrent User SW Subscription & Support Reinstatement 12 Months D11HNLL
IBM TRIRIGA Capital Projects Manager for Linux on System z Concurrent User Monthly License D18WKLL
IBM TRIRIGA Capital Projects Manager for Linux on System z Concurrent User Annual SW Subscription & Support Renewal E0IDULL
IBM TRIRIGA Facility Assessment for Linux on System z Concurrent User License + SW Subscription & Support 12 Months D11ETLL
IBM TRIRIGA Facility Assessment for Linux on System z Concurrent User SW Subscription & Support Reinstatement 12 Months D11EULL
IBM TRIRIGA Facility Assessment for Linux on System z Concurrent User Monthly License D18WVLL
IBM TRIRIGA Facility Assessment for Linux on System z Concurrent User Annual SW Subscription & Support Renewal E0ICQLL
IBM TRIRIGA Facilities Manager for Linux on System z Concurrent User License + SW Subscription & Support 12 Months D11DULL
IBM TRIRIGA Facilities Manager for Linux on System z Concurrent User SW Subscription & Support Reinstatement 12 Months D11DVLL
IBM TRIRIGA Facilities Manager for Linux on System z Concurrent User Monthly License D18W8LL
IBM TRIRIGA Facilities Manager for Linux on System z Concurrent User Annual SW Subscription & Support Renewal E0ICALL
IBM TRIRIGA Portfolio Data Manager for Linux on System z Concurrent User License + SW Subscription & Support 12 Months D11DSLL
IBM TRIRIGA Portfolio Data Manager for Linux on System z Concurrent User SW Subscription & Support Reinstatement 12 Months D11DTLL
IBM TRIRIGA Portfolio Data Manager for Linux on System z Concurrent User Monthly License D18W0LL
IBM TRIRIGA Portfolio Data Manager for Linux on System z Concurrent User Annual SW Subscription & Support Renewal E0IC9LL
IBM TRIRIGA Real Estate Environmental Sustainability Impact Manager for Linux on System z Install License + SW Subscription & Support 12 Months D11EVLL
IBM TRIRIGA Real Estate Environmental Sustainability Impact Manager for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11EWLL
IBM TRIRIGA Real Estate Environmental Sustainability Impact Manager for Linux on System z Install Monthly License D18WXLL
IBM TRIRIGA Real Estate Environmental Sustainability Impact Manager for Linux on System z Install Annual SW Subscription & Support Renewal E0ICRLL
IBM TRIRIGA Real Estate Environmental Sustainability Manager for Linux on System z Concurrent User License + SW Subscription & Support 12 Months D11EXLL
IBM TRIRIGA Real Estate Environmental Sustainability Manager for Linux on System z Concurrent User SW Subscription & Support Reinstatement 12 Months D11EYLL
IBM TRIRIGA Real Estate Environmental Sustainability Manager for Linux on System z Concurrent User Monthly License D18X5LL
IBM TRIRIGA Real Estate Environmental Sustainability Manager for Linux on System z Concurrent User Annual SW Subscription & Support Renewal E0ICSLL
IBM TRIRIGA Real Estate Manager for Linux on System z Concurrent User License + SW Subscription & Support 12 Months D11E0LL
IBM TRIRIGA Real Estate Manager for Linux on System z Concurrent User SW Subscription & Support Reinstatement 12 Months D11E1LL
IBM TRIRIGA Real Estate Manager for Linux on System z Concurrent User Monthly License D18W2LL
IBM TRIRIGA Real Estate Manager for Linux on System z Concurrent User Annual SW Subscription & Support Renewal E0ICDLL
IBM TRIRIGA Request Central for Linux on System z Concurrent User License + SW Subscription & Support 12 Months D11FGLL
IBM TRIRIGA Request Central for Linux on System z Concurrent User SW Subscription & Support Reinstatement 12 Months D11FHLL
IBM TRIRIGA Request Central for Linux on System z Concurrent User Monthly License D18X3LL
IBM TRIRIGA Request Central for Linux on System z Concurrent User Annual SW Subscription & Support Renewal E0ICXLL
IBM TRIRIGA Strategic Facility Planning for Linux on System z Install License + SW Subscription & Support 12 Months D11EGLL
IBM TRIRIGA Strategic Facility Planning for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11EHLL
IBM TRIRIGA Strategic Facility Planning for Linux on System z Install Monthly License D18WRLL
IBM TRIRIGA Strategic Facility Planning for Linux on System z Install Annual SW Subscription & Support Renewal E0ICLLL
IBM TRIRIGA Workplace Operations Manager for Linux on System z Concurrent User License + SW Subscription & Support 12 Months D11EBLL
IBM TRIRIGA Workplace Operations Manager for Linux on System z Concurrent User SW Subscription & Support Reinstatement 12 Months D11ECLL
IBM TRIRIGA Workplace Operations Manager for Linux on System z Concurrent User Monthly License D18WELL
IBM TRIRIGA Workplace Operations Manager for Linux on System z Concurrent User Annual SW Subscription & Support Renewal E0ICJLL
IBM TRIRIGA Workplace Reservation Manager for Linux on System z Install License + SW Subscription & Support 12 Months D11F1LL
IBM TRIRIGA Workplace Reservation Manager for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11F2LL
IBM TRIRIGA Workplace Reservation Manager for Linux on System z Install Monthly License D18X1LL
IBM TRIRIGA Workplace Reservation Manager for Linux on System z Install Annual SW Subscription & Support Renewal E0ICULL
IBM TRIRIGA Workplace Reservation Manager for Non-Production for Linux on System z Install License + SW Subscription & Support 12 Months D11F3LL
IBM TRIRIGA Workplace Reservation Manager for Non-Production for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11F4LL
IBM TRIRIGA Workplace Reservation Manager for Non-Production Environment for Linux on System z Install Monthly License D18X7LL
IBM TRIRIGA Workplace Reservation Manager for Non-Production for Linux on System z Install Annual SW Subscription & Support Renewal E0ICVLL
IBM TRIRIGA Workplace Reservation Manager for Small Installations for Linux on System z Authorized User License + SW Subscription & Support 12 Months D15AXLL
IBM TRIRIGA Workplace Reservation Manager for Small Installations for Linux on System z Authorized User SW Subscription & Support Reinstatement 12 Months D15AYLL
IBM TRIRIGA Workplace Reservation Manager for Small Installations Linux on System z Authorized User Monthly License D18XFLL
IBM TRIRIGA Workplace Reservation Manager for Small Installations for Linux on System z Authorized User Annual SW Subscription & Support Renewal E0JPFLL
IBM TRIRIGA Workplace Reservation Coordinator for Linux on System z Concurrent User License + SW Subscription & Support 12 Months D15ANLL
IBM TRIRIGA Workplace Reservation Coordinator for Linux on System z Concurrent User SW Subscription & Support Reinstatement 12 Months D15APLL
IBM TRIRIGA Workplace Reservation Coordinator Linux on System z Concurrent User Monthly License D18XHLL
IBM TRIRIGA Workplace Reservation Coordinator for Linux on System z Concurrent User Annual SW Subscription & Support Renewal E0JPBLL
IBM TRIRIGA Workplace Performance Management Facilities for Linux on System z Install License + SW Subscription & Support 12 Months D11DWLL
IBM TRIRIGA Workplace Performance Management Facilities for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11DXLL
IBM TRIRIGA Workplace Performance Management Facilities for Linux on System z Install Monthly License D18WALL
IBM TRIRIGA Workplace Performance Management Facilities for Linux on System z Install Annual SW Subscription & Support Renewal E0ICBLL
IBM TRIRIGA Workplace Performance Management Operations for Linux on System z Install License + SW Subscription & Support 12 Months D11E9LL
IBM TRIRIGA Workplace Performance Management Operations for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11EALL
IBM TRIRIGA Workplace Performance Management Operations for Linux on System z Install Monthly License D18WGLL
IBM TRIRIGA Workplace Performance Management Operations for Linux on System z Install Annual SW Subscription & Support Renewal E0ICILL
IBM TRIRIGA Workplace Performance Management Projects for Linux on System z Install License + SW Subscription & Support 12 Months D11HLLL
IBM TRIRIGA Workplace Performance Management Projects for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11IXLL
IBM TRIRIGA Workplace Performance Management Projects for Linux on System z Install Monthly License D18WMLL
IBM TRIRIGA Workplace Performance Management Projects for Linux on System z Install Annual SW Subscription & Support Renewal E0IEELL
IBM TRIRIGA Workplace Performance Management Real Estate for Linux on System z Install License + SW Subscription & Support 12 Months D11E2LL
IBM TRIRIGA Workplace Performance Management Real Estate for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11E3LL
IBM TRIRIGA Workplace Performance Management Real Estate for Linux on System z Install Monthly License D18W4LL
IBM TRIRIGA Workplace Performance Management Real Estate for Linux on System z Install Annual SW Subscription & Support Renewal E0ICELL
IBM TRIRIGA Workplace Performance Management Real Estate for Non-Production Environment for Linux on System z Install License + SW Subscription & Support 12 Months D11DYLL
IBM TRIRIGA Workplace Performance Management Real Estate for Non-Production Environment for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11DZLL
IBM TRIRIGA Workplace Performance Management Real Estate for Non-Prod Environment for Linux on System z Install Monthly License D18W6LL
IBM TRIRIGA Workplace Performance Management Real Estate for Non-Production Environment for Linux on System z Install Annual SW Subscription & Support Renewal E0ICCLL
IBM TRIRIGA Integrated Workplace Manager for Linux on System z Concurrent User License + SW Subscription & Support 12 Months D11FILL
IBM TRIRIGA Integrated Workplace Manager for Linux on System z Concurrent User SW Subscription & Support Reinstatement 12 Months D11FJLL
IBM TRIRIGA Integrated Workplace Manager for Linux on System z Concurrent User from TRIRIGA Real Estate Manager for Linux on System z Concurrent User Trade Up License + SW Subscription & Support 12 Months D11FKLL
IBM TRIRIGA Integrated Workplace Manager for Linux on System z Concurrent User from TRIRIGA Facilities Manager for Linux on System z Concurrent User Trade Up License + SW Subscription & Support 12 Months D11FLLL
IBM TRIRIGA Integrated Workplace Manager for Linux on System z Concurrent User from TRIRIGA Workplace Operations Manager for Linux on System z Concurrent User Trade Up License + SW Subscription & Support 12 Months D11FMLL
IBM TRIRIGA Integrated Workplace Manager for Linux on System z Concurrent User from TRIRIGA Capital Projects Manager for Linux on System z Concurrent User Trade Up License + SW Subscription & Support 12 Months D11FNLL
IBM TRIRIGA Integrated Workplace Manager for Linux on System z Concurrent User Monthly License D18X9LL
IBM TRIRIGA Integrated Workplace Manager for Linux on System z Concurrent User Annual SW Subscription & Support Renewal E0ICYLL
IBM TRIRIGA Workplace Performance Management Enterprise for Linux on System z Install License + SW Subscription & Support 12 Months D11FPLL
IBM TRIRIGA Workplace Performance Management Enterprise for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11FQLL
IBM TRIRIGA Workplace Performance Management Enterprise for Linux on System z Install from TRIRIGA Workplace Performance Real Estate for Linux on System z Install Trade Up License + SW Subscription & Support 12 Months D11FRLL
IBM TRIRIGA Workplace Performance Management Enterprise for Linux on System z Install from TRIRIGA Workplace Performance Management Facilities for Linux on System z Install Trade Up License + SW Subscription & Support 12 Months D11FSLL
IBM TRIRIGA Workplace Performance Management Enterprise for Linux on System z Install from TRIRIGA Workplace Performance Operations Management for Linux on System z Install Trade Up License + SW Subscription & Support 12 Months D11FTLL
IBM TRIRIGA Workplace Performance Management Enterprise for Linux on System z Install from TRIRIGA Workplace Performance Management Projects for Linux on System z Install Trade Up License + SW Subscription & Support 12 Months D11FULL
IBM TRIRIGA Workplace Performance Management Enterprise for Linux on System z Install Monthly License D18XBLL
IBM TRIRIGA Workplace Performance Management Enterprise for Linux on System z Install Annual SW Subscription & Support Renewal E0ICZLL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment for Linux on System z Install License + SW Subscription & Support 12 Months D11EMLL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11ENLL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment for Linux on System z Install from TRIRIGA WPM® Real Estate for NPE for Linux on System z Install Trade Up License + SW Subscription & Support 12 Months D11EPLL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment for Linux on System z Install from TRIRIGA WPM Facilities for NPE for Linux on System z Install Trade Up License + SW Subscription & Support 12 Months D11EQLL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment for Linux on System z Install from TRIRIGA Workplace Performance Management Operations for NPE for Linux on System z Install Trade Up Lic + SW S&S 12 Months D11ERLL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment for Linux on System z Install from TRIRIGA WPM Projects for NPE for Linux on System z Install Trade Up License + SW Subscription & Support 12 Months D11ESLL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment for Linux on System z Install Monthly License D18XDLL
IBM TRIRIGA Workplace Performance Management Enterprise for Non-Production Environment for Linux on System z Install Annual SW Subscription & Support Renewal E0ICPLL

IBM TRIRIGA Application Platform (5725-F26)

Part description Part number
IBM TRIRIGA Application Builder for Linux on System z Authorized User License + SW Subscription & Support 12 Months D11FVLL
IBM TRIRIGA Application Builder for Linux on System z Authorized User SW Subscription & Support Reinstatement 12 Months D11FWLL
IBM TRIRIGA Application Builder for Linux on System z Authorized User Monthly License D18XNLL
IBM TRIRIGA Application Builder for Linux on System z Authorized User Annual SW Subscription & Support Renewal E0ID0LL
IBM TRIRIGA Application Platform for Linux on System z Concurrent User License + SW Subscription & Support 12 Months D11I2LL
IBM TRIRIGA Application Platform for Linux on System z Concurrent User SW Subscription & Support Reinstatement 12 Months D11I3LL
IBM TRIRIGA Application Platform for Linux on System z Concurrent User Monthly License D18XJLL
IBM TRIRIGA Application Platform for Linux on System z Concurrent User Annual SW Subscription & Support Renewal E0IE1LL
IBM TRIRIGA Connector for Business Applications for Linux on System z Install License + SW Subscription & Support 12 Months D11FXLL
IBM TRIRIGA Connector for Business Applications for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11FYLL
IBM TRIRIGA Connector for Business Applications for Linux on System z Install Monthly License D18XQLL
IBM TRIRIGA Connector for Business Applications for Linux on System z Install Annual SW Subscription & Support Renewal E0ID1LL
IBM TRIRIGA Connector for Business Applications for Non-Prod Environment for Linux on System z Install License + SW Subscription & Support 12 Months D11HULL
IBM TRIRIGA Connector for Business Applications for Non-Prod Environment for Linux on System z Install SW Subscription & Support Reinstatement 12 Months D11HVLL
IBM TRIRIGA Connector for Business Applications for Non-Prod Environment for Linux on System z Install Monthly License D18XSLL
IBM TRIRIGA Connector for Business Applications for Non-Prod Environment for Linux on System z Install Annual SW Subscription & Support Renewal E0IDXLL
IBM TRIRIGA Connector for Offline Forms for Linux on System z Concurrent User License + SW Subscription & Support 12 Months D11FZLL
IBM TRIRIGA Connector for Offline Forms for Linux on System z Concurrent User SW Subscription & Support Reinstatement 12 Months D11G0LL
IBM TRIRIGA Connector for Offline Forms for Linux on System z Concurrent User Monthly License D18XLLL
IBM TRIRIGA Connector for Offline Forms for Linux on System z Concurrent User Annual SW Subscription & Support Renewal E0ID2LL

IBM TRIRIGA CAD Integrator/Publisher (5725-F45)

Part description Part number
IBM TRIRIGA CAD Integrator/Publisher for Linux on System z Authorized User License + SW Subscription & Support 12 Months D11F5LL
IBM TRIRIGA CAD Integrator/Publisher for Linux on System z Authorized User SW Subscription & Support Reinstatement 12 Months D11HPLL
IBM TRIRIGA CAD Integrator/Publisher for Linux on System z Authorized User Annual SW Subscription & Support Renewal E0ICWLL

Charge metric

Charge metric for licensed products

The charge metrics for these licensed products can be found in the following License Information documents:

Program identifier License Information document title License Information document number
5900-AHQ IBM TRIRIGA Application Suite 11.1 L-CNUN-CD2KUT
5725-F25 IBM TRIRIGA Portfolio Data Manager 11.1 L-CNUN-CD2KP4
5725-F26 IBM TRIRIGA Application Platform 4.1 L-CNUN-CD2KT8
5725-F45 IBM TRIRIGA CAD Integrator/Publisher 13.1 L-CNUN-CD2KRN

Select your language of choice and scroll down to the Charge Metrics section. Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.

Charge metric for cloud services

The charge metrics for this cloud service can be found in the following Service Description document:

Program number Service Description document title Service Description document number
5900-AGJ IBM TRIRIGA Application Suite Managed Service i126-9227

Select your language of choice and scroll down to the Charge Metrics section. Follow-on releases, if any, may have updated terms. Clients will always be directed to the most current published version of the Service Description. To review older versions, use the "Version" drop-down menu to the left of the displayed Service Description to select a previous version.



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Terms and conditions

Top rule

Terms and conditions for the licensed product

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is available only through Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

Software Maintenance

Licenses under the IBM International Program License Agreement (IPLA) provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available. Two charges apply: a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

The following License Information documents apply to the offerings in this announcement:

Program identifier License Information document title License Information document number
5900-AHQ IBM TRIRIGA Application Suite 11.1 L-CNUN-CD2KUT
5725-F25 IBM TRIRIGA Portfolio Data Manager 11.1 L-CNUN-CD2KP4
5725-F26 IBM TRIRIGA Application Platform 4.1 L-CNUN-CD2KT8
5725-F45 IBM TRIRIGA CAD Integrator/Publisher 13.1 L-CNUN-CD2KRN

Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information about known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Support Guide.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Standard support

Technical support of a program product version or release will be available for a minimum of three years from the planned availability date, as long as your Software Subscription and Support is in effect.

This technical support allows you to obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, through an announcement letter, of discontinuance of support with 12 months' notice.

If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

For additional information about the IBM Software Support Lifecycle Policies, see the Standard and enhanced IBM support lifecycle policies website.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Software Subscription and Support applies

Yes. Software Subscription and Support, also referred to as Software Maintenance, is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, see the IBM Support Guide. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

Unless specified otherwise in a written agreement with you, IBM does not provide support for third-party products that were not provided by IBM. Ensure that when contacting IBM for covered support, you follow problem determination and other instructions that IBM provides, including in the IBM Support Guide.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, go to the Passport Advantage and Passport Advantage Express website.

Variable charges apply

No

Educational allowance available

Not applicable.

Terms and conditions for the cloud service

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction for the acquisition of Cloud Services from IBM consist of either the IBM Cloud Services Agreement and the applicable offering Service Description or the IBM International Passport Advantage Agreement or the International Passport Advantage Express Agreement and the IBM Terms of Use - General Terms for Cloud Offerings and the applicable offering Service Description.

Technical support

Technical support is provided for Cloud Services and enabling software, as applicable, during the subscription period. Any enhancements, updates, and other materials provided by IBM as part of any such technical support are considered to be part of the Cloud Service, as applicable, and therefore governed by the applicable agreement as defined in Client's quote or transaction document. Technical support is included with the Cloud Service and is not available as a separate offering.

Additional technical support information for this Cloud Service offering may be found in the IBM Support Guide or in service-specific documentation.

Service Description

The following Service Description document applies to the offering in this announcement:

Program number Service Description document title Service Description document number
5900-AGJ IBM TRIRIGA Application Suite Managed Service i126-9227

Follow-on levels of this cloud service, if any, may have updated terms. See the Cloud Services terms website and search using the four-digit base Service Description number.

Limited warranty

See the warranty defined in the applicable agreement governing client's acquisition for this offering.

Money-back guarantee

No

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Usage restrictions

Yes

For usage restrictions, see the Service Description documents listed in this Terms and conditions section.

Educational allowance available

No.



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Statement of good security practices

Top rule

IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

Top rule

For all local charges, contact your local IBM representative or IBM Business Partner.


Business Partner information

If you are an IBM Business Partner acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage or IBM PartnerWorld® website.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or IBM Business Partner. Additional information is also available on the Passport Advantage and Passport Advantage Express website.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified clients to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all client segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government clients. Rates are based on a client's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, can help accelerate implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified clients.



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Regional availability

Top rule

Argentina, Belize, Plurinational State of Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay, and Bolivarian Republic of Venezuela

Trademarks

IBM Consulting is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, TRIRIGA, IBM Cloud, Power, IBM Z, PartnerWorld, Passport Advantage, Global Business Services, IBM Research, IBM Watson, IBM Security, IBM Cloud Pak, QRadar, Resilient, i2, Guardium, MaaS360, WebSphere, System z, zEnterprise and WPM are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.

Red Hat and OpenShift are registered trademarks of Red Hat Inc. in the U.S. and other countries.

The registered trademark Linux® is used pursuant to a sublicense from the Linux Foundation, the exclusive licensee of Linus Torvalds, owner of the mark on a world­wide basis.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM Directory of worldwide contacts