IBM Security QRadar appliance refresh brings updated security and performance enhancements, strengthening QRadar security intelligence solutions and simplifying security platform setup
IBM United States Software Announcement 223-027March 14, 2023
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At a glance
IBM® QRadar® appliance refresh brings updated features and performance enhancements that are focused on simplifying setup of security platforms. The following selected QRadar appliances are enhanced by this technology refresh:
- IBM QRadar Network Insights Appliance
- IBM QRadar Network Insights Appliance 1940 G2
- IBM QRadar Network Insights Appliance 1920 G3
- IBM QRadar Network Insights Appliance 1901 G3
- IBM QRadar Core Appliance
- IBM QRadar Core Appliance xx48 G3
- IBM QRadar Core Appliance xx29 G3
- IBM QRadar Core Appliance xx05 G5
- IBM QRadar Event Collector 1501 G5 Appliance
- IBM QRadar Event/QFlow Collector Appliance 1501/1201 G5
- IBM QRadar Incident Forensics Appliance G5
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Overview
IBM QRadar appliance technology refresh provides stronger security solutions
QRadar Network Insights Appliance can be connected to a network to reconstruct sessions in real time, gather high-value indicators, and perform metadata and content analysis. Refresh includes:
- IBM QRadar Network Insights Appliance 1940 G2
- IBM QRadar Network Insights Appliance 1920 G3
- IBM QRadar Network Insights Appliance 1901 G3
QRadar Core Appliance and QRadar Event Collector 1501 G5 Appliance can be used by a security operations center (SOC) analyst to gain visibility to security events through a single user interface solution. This appliance combination offers a QRadar security intelligence solution that consolidates log source event data from thousands of devices that are distributed across a network, stores every activity in its data, and then performs immediate correlation and analytics to distinguish actionable threats.
- A single architecture for analyzing log, flow, vulnerability, user and asset data
- Near real-time correlation and behavioral anomaly detection for identifying high-risk threats
- High-priority incident detection from among billions of data points
- Broad visibility into network, application, and user activity; and automated event collection, correlation, and reporting capabilities
Refreshed appliances include:
- IBM QRadar Core Appliance xx48 G3
- IBM QRadar Core Appliance xx29 G3
- IBM QRadar Core Appliance xx05 G5
- IBM QRadar Event/QFlow Collector Appliance 1501/1201 G5
Working in conjunction with the refreshed appliances, QRadar Incident Forensics G5 Appliance can be used by a SOC analyst to collect, reconstruct, index, and analyze captured network data to help enable efficient forensics analysis of an incident.
- Reconstructs raw network data related to a single security incident back into its original form for a greater understanding of the event, helping to reduce the time required to investigate and respond to security incidents before they significantly impact a user's business.
- Integrates with IBM QRadar Security Intelligence Platform and offers compatibility with many third-party packet capture offerings to allow for seamless integration with a user's existing QRadar security environment.
- Uses expanded security data collection capabilities beyond log events and network flows to include full packet captures and digitally stored documents and events.
- Helps provide greater clarity regarding what happened, when it happened, who was involved, and what data was accessed or transferred; in addition, based on this clearer understanding, IT security teams can formulate new proactive security practices.
Additional enhancements
New hard drive retention and business critical update parts are available for the following QRadar appliance models:
- IBM QRadar Network Insights Appliance 1940 G2
- IBM QRadar Network Insights Appliance 1920 G3
- IBM QRadar Network Insights Appliance 1901 G3
- IBM QRadar Core Appliance xx48 G3
- IBM QRadar Core Appliance xx29 G3
- IBM QRadar Core Appliance xx05 G5
- IBM QRadar Event/QFlow Collector Appliance 1501/1201 G5
- IBM QRadar Incident Forensics Appliance G5
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Key requirements
IBM Security® QRadar software requires Red Hat® Enterprise Linux® 7.9 when used as a stand-alone software offering.
For additional information, see the Software requirements section.
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Planned availability date
March 31, 2023
Availability within a country is subject to local legal requirements.
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Program number
| Program number | VRM | Program name |
|---|---|---|
| 5900-AVQ | 7.5 | IBM Security QRadar Network Insights Appliance 1940 G2 |
| 5900-AVO | 7.5 | IBM QRadar Network Insights Appliance 1901 G3 |
| 5900-AVP | 7.5 | IBM QRadar Network Insights Appliance 1920 G3 |
| 5900-AVJ | 7.5 | IBM QRadar Core Appliance XX48 G3 |
| 5900-AVK | 7.5 | IBM QRadar Core Appliance XX29 G3 |
| 5900-AVL | 7.5 | IBM QRadar Core Appliance XX05 G5 |
| 5900-AVM | 7.5 | IBM QRadar Incident Forensics Appliance G5 |
| 5900-AVS | 7.5 | IBM QRadar Event/QFlow Collector Appliance 1501/1201 G5 |
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Offering Information
Product information is available on the IBM Offering Information website.
More information is also available on the Passport Advantage® / Passport Advantage Express Overview website.
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Publications
Documentation can be found at IBM Documentation, electronically downloaded formats, and IBM Publications Center.
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Services
IBM Consulting™
IBM Consulting is the catalyst for business transformation. With deep industry expertise spanning strategy, experience design, technology, and operations, IBM Consulting has become the trusted partner to over 3,000 of the worlds' most innovative and valuable companies. Our 150,000 consultants embrace an open way of working, bringing a diverse set of voices, experiences, and technologies, such as Hybrid Cloud and AI together to accelerate business transformation. Supported by IBM Garage™, IBM's proven co-creation method, IBM Consulting can bring speed and scale to innovation with an enduring ecosystem of technology leaders to deliver solutions for some of the world's most complex challenges. IBM Consulting collaborates closely, evaluates freely, and applies breakthrough innovations that drive sustainable change and re-invent how business gets done. To find out more, see the Let's create new ways for business to do business website
IBM Technology Lifecycle Services (TLS)
IBM TLS helps organizations protect their IT investment with support and services for their hybrid cloud and enterprise IT data centers across the product lifecycle. Deep expertise in IBM Systems, enterprise networking and third-party vendors, streamlined processes and advanced technologies such as AI, enable organizations to consistently maintain high availability for mission-critical workloads across the product lifecycle. Consultants have deep technical expertise, valuable tools, and successful methodologies which help organizations to solve business challenges, gain new skills, and apply best practices. For more information about the IBM infrastructure support and services, see the IBM Technology Lifecycle Services web page.
IBM Technology Expert Labs
Technology Expert Labs can help clients accelerate their projects and optimize value by leveraging their deep technical skills and knowledge. With more than 20 years of industry experience, these specialists know how to overcome the biggest challenges to deliver business results that can have an immediate impact.
Technology Expert Labs' deep alignment with IBM product development allows for a strategic advantage as they are often the first in line to get access to new products, features, and early visibility into roadmaps. This connection with the development enables them to deliver First of a Kind implementations to address unique needs or expand a client's business with a flexible approach that works best for their organization.
For additional information, see the IBM Expert Labs website.
IBM Security Expert Labs
With extensive consultative expertise on IBM Security software solutions, Security Expert Labs helps clients and partners modernize the security of their applications, data, and workforce. With an extensive portfolio of consulting and learning services, Security Expert Labs provides project-based and premier support service subscriptions.
These services can help clients deploy and integrate IBM Security software, extend their team resources, and help guide and accelerate successful hybrid cloud solutions, including critical strategies such as zero trust. Remote and on-premises software deployment assistance is available for IBM Cloud Pak® for Security, IBM Security QRadar/QRoC, IBM Security QRadar SOAR, IBM Security Verify, IBM Security Guardium®, and IBM Security MaaS360®.
For more information, contact Security Expert Labs at sel@us. ibm.com®.
For additional information, see the IBM Security Expert Labs website.
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Technical information
Specified operating environment
Hardware requirements
QRadar Core Appliance XX29 (4723-Q9A) and IBM QRadar Incident Forensics Appliance (4723-F1A)
Dimensions and weight:
- Width: 445 mm (17.5 in.)
- Height: 87 mm (3.4 in.)
- Depth: 764 mm (30.1 in.)
- Maximum weight: 38.8 kg (85.5 lb)
To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.
Electrical and thermal:
- Two redundant 750 W Platinum power supplies
- 100-127 V AC; 50 Hz or 60 Hz; 8.4 A, each power supply
- 200-240 V AC; 50 Hz or 60 Hz; 4.1 A, each power supply
- Input power: 669.40 W
- Apparent power: 680.30 VA
- Heat generation: 2284.00 BTU/Hr
Air temperature:
- Operating: ASHRAE Class A2: 10°C to 30°C (50°F to 86°F); the maximum ambient temperature decreases by 1°C for every 300 m (984 ft) increase in altitude above 900 m (2,953 ft).
- Server off: 5°C to 45°C (41°F to 113°F)
- Shipment and storage: -40°C to 60°C (-40°F to 140°F)
- Maximum altitude: 3,050 m (10,000 ft)
Relative humidity (noncondensing):
- Operating: ASHRAE Class A2: 8% to 80%; maximum dew point: 21°C (70°F)
- Shipment and storage: 8% to 90%
IBM QRadar Network Insights Appliance 1920 (4723-N2A), and IBM QRadar Network Insights Appliance 1940 (4723-N4B)
Dimensions and weight:
- Width: 445 mm (17.5 in.)
- Height: 87 mm (3.4 in.)
- Depth: 764 mm (30.1 in.)
- Maximum weight: 38.8 kg (85.5 lb)
To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.
Electrical and thermal:
- Two redundant 1100 W Platinum power supplies
- 100-127 V AC; 50 Hz or 60 Hz; 12.0 A, each power supply
- 200-240 V AC; 50 Hz or 60 Hz; 6.0 A, each power supply
| Model | Input power | Apparent power | Heat generation |
|---|---|---|---|
| QNI 1920 (4723-N2A) | 896.60 W | 905.60 VA | 3059.20 BTU/Hr |
| QNI 1940 (4723-N4B) | 993.00 W | 1008.10 VA | 3388.00 BTU/Hr |
Air temperature:
- Operating: ASHRAE Class A2: 10°C to 30°C (50°F to 86°F); the maximum ambient temperature decreases by 1°C for every 300 m (984 ft) increase in altitude above 900 m (2,953 ft).
- Server off: 5°C to 45°C (41°F to 113°F).
- Shipment/storage: -40°C to 60°C (-40°F to 140°F).
- Maximum altitude: 3,050 m (10,000 ft).
Relative humidity (noncondensing):
- Operating: ASHRAE Class A2: 20% to 80%; maximum dew point: 21°C (70°F)
- Shipment/storage: 8% to 90%
IBM QRadar Core Appliance XX05 (4723-Q7B), IBM QRadar Core Appliance XX48 (4723-Q8D), IBM QRadar Event/QFlow Collector Appliance 1501/1201 (4723-Q9C), and IBM QRadar Network Insights Appliance 1901 (4723-N9C)
Dimensions and weight:
- Width: 440 mm (17.3 in.)
- Height: 43 mm (1.7 in.)
- Depth: 773 mm (30.4 in.)
- Maximum weight: 26.3 kg (58 lb)
To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.
Electrical and thermal:
- Two redundant 750 W Platinum power supplies
- 100-127 V AC; 50 Hz or 60 Hz; 8.4 A, each power supply
- 200-240 V AC; 50 Hz or 60 Hz; 4.1 A, each power supply
| Model | Input power | Apparent power | Heat generation |
|---|---|---|---|
| xx05 (4723-Q7B) | 600.80 W | 617.30 VA | 1879.70 BTU/Hr |
| xx48 (4723-Q8D) | 762.30 W | 771.60 VA | 2601.10 BTU/Hr |
| Event 1501/1201 (4723-Q9C) | 391.80 W | 402.60 VA | 1336.70 BTU/Hr |
| QNI 1901 (4723-N9C) | 550.90 W | 562.70 VA | 1879.70 BTU/Hr |
Air temperature:
- Operating: ASHRAE Class A2: 10°C to 30°C (50°F to 86°F); the maximum ambient temperature decreases by 1°C for every 300 m (984 ft) increase in altitude above 900 m (2,953 ft).
- Server off: 5°C to 45°C (41°F to 113°F)
- Shipment and storage: -40°C to 60°C (-40°F to 140°F)
- Maximum altitude: 3,050 m (10,000 ft)
Relative humidity (noncondensing):
- Operating: ASHRAE Class A2: 20% to 80%; maximum dew point: 21°C (70°F)
- Shipment and storage: 8% to 90%
Particulate contamination
Airborne particulates (including metal flakes or particles) and reactive gases acting alone or in combination with other environmental factors, such as humidity or temperature, might damage the system that might cause the system to malfunction or stop working altogether.
The following specifications indicate the limits of particulates that the system can tolerate:
Reactive gases:
- The reactivity rate of copper 8% to 90%
- The reactivity rate of silver coupons shall be less than 200 Å/month
Airborne particulates:
- The room air should be continuously filtered with MERV 8 filters.
- Air entering a data center should be filtered with MERV 11 or preferably MERV 13 filters.
- The deliquescent relative humidity of the particulate contamination should be more than 60% RH.
Data centers must be free of zinc whiskers.
Software requirements
Security QRadar appliances include all required Security QRadar software.
Such information is provided subject to the following terms. IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, misappropriated, or misused, or can result in damage to or misuse of your systems, including for use in attacks on others. No IT system or product should be considered completely secure and no single product, service, or security measure can be completely effective in preventing improper use or access. IBM systems, products, and services are designed to be part of a lawful, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.
Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.
IBM Support
IBM Support is your gateway to technical support tools and resources that are designed to help you save time and simplify support. IBM Support can help you find answers to questions, download fixes, troubleshoot, submit and track problem cases, and build skills.
Additional IBM support
IBM Client Engineering for Systems
Client Engineering for Systems is a framework for accelerating digital transformation. It helps you generate innovative ideas and equips you with the practices, technologies, and expertise to turn those ideas into business value in weeks. When you work with Client Engineering for Systems, you bring pain points into focus. You empower your team to take manageable risks, adopt leading technologies, speed up solution development, and measure the value of everything you do. Client Engineering for Systems has experts and services to address a broad array of use cases, including capabilities for business transformation, hybrid cloud, analytics and AI, infrastructure systems, security, and more. Contact Client Engineering for Systems at sysgarage@ ibm.com.
Planning information
Packaging
Security QRadar appliances are shipped in a carton with dual country specific power cords and documentation.
The ship group includes:
- Important notices flyer
- Machine type document browser CD
- Appliance documentation
- Country-specific power cord
Approximate shipping dimensions and weight for appliances:
- One appliance on a baby pallet: 40.0 in (L) x 24.0 in (D) x 16.0 in (H), weight 45 lb
- Off the pallet: 40.0 in (L) x 24.0 in (D) x 11.0 in (H)
A maximum of eight appliances can be shipped on a standard pallet with the following dimensions and weight:
- 40.0 in (L) x 40.0 in (D) x 48 in (H), weight 400 lb
Direct client support
Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.
Security, auditability, and control
Security and auditability features include power-on and remote-control password functions that provide control of who has access to the data and appliance setup programs.
It is the client's responsibility to ensure that the appliance is secure to prevent sensitive data from being removed.
The client is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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Ordering information
For ordering information, consult your IBM representative IBM Business Partner, or see the Passport Advantage / Passport Advantage Express Overview web page.
These programs are available only through Passport Advantage.
These programs may only be sold directly by IBM or by IBM authorized Business Partners.
To locate an IBM Business Partners in your geography, see the IBM Business Partner Directory website.
IBM QRadar Core Appliance XX29 G3 (5900-AVK)
| Part description | Part number |
|---|---|
| IBM QRadar Core Appliance XX29 G3 Appliance Install Appliance + Subscription and Support 12 Months | D0DHYZX |
| IBM QRadar Core Appliance XX29 G3 Appliance Install Annual Appliance Maintenance + Subscription and Support Renewal 12 Months | E0DHXZX |
| IBM QRadar Core Appliance XX29 G3 Appliance Install Appliance Maintenance + Subscription and Support Reinstatement 12 Months | D0DHZZX |
| IBM QRadar Core Appliance XX29 G3 Appliance Install Initial Appliance Business Critical Service Upgrade 12 Months | D0DI0ZX |
| IBM QRadar Core Appliance XX29 G3 Appliance Install Subsequent Appliance Business Critical Service Upgrade 12 Months | E0DI1ZX |
| IBM QRadar Core Appliance XX29 G3 Appliance Install Initial Appliance Hard Drive Retention Service Upgrade 12 Months | D0DI2ZX |
| IBM QRadar Core Appliance XX29 G3 Appliance Install Subsequent Appliance Hard Drive Retention Service Upgrade 12 Months | E0DI3ZX |
IBM QRadar Core Appliance XX05 G5 (5900-AVL)
| Part description | Part number |
|---|---|
| IBM QRadar Core Appliance XX05 G5 Appliance Install Appliance + Subscription and Support 12 Months | D0DIJZX |
| IBM QRadar Core Appliance XX05 G5 Appliance Install Annual Appliance Maintenance + Subscription and Support Renewal 12 Months | E0DIIZX |
| IBM QRadar Core Appliance XX05 G5 Appliance Install Appliance Maintenance + Subscription and Support Reinstatement 12 Months | D0DIKZX |
| IBM QRadar Core Appliance XX05 G5 Appliance Install Initial Appliance Business Critical Service Upgrade 12 Months | D0DILZX |
| IBM QRadar Core Appliance XX05 G5 Appliance Install Subsequent Appliance Business Critical Service Upgrade 12 Months | E0DIMZX |
| IBM QRadar Core Appliance XX05 G5 Appliance Install Initial Appliance Hard Drive Retention Service Upgrade 12 Months | D0DINZX |
| IBM QRadar Core Appliance XX05 G5 Appliance Install Subsequent Appliance Hard Drive Retention Service Upgrade 12 Months | E0DIPZX |
IBM QRadar Event/QFlow CollectorAppliance 1501/1201 G5 (5900-AVS)
| Part description | Part number |
|---|---|
| IBM QRadar Event/QFlow Collector Appliance 1501/1201 G5 Appliance Install Appliance + Subscription and Support 12 Months | D0DIYZX |
| IBM QRadar Event/QFlow Collector Appliance 1501/1201 G5 Appliance Install Annual Appliance Maintenance + Subscription and Support Renewal 12 Months | E0DIXZX |
| IBM QRadar Event/QFlow Collector Appliance 1501/1201 G5 Appliance Install Appliance Maintenance + Subscription and Support Reinstatement 12 Months | D0DIZZX |
| IBM QRadar Event/QFlow Collector Appliance 1501/1201 G5 Appliance Install Initial Appliance Business Critical Service Upgrade 12 Months | D0DJ0ZX |
| IBM QRadar Event/QFlow Collector Appliance 1501/1201 G5 Appliance Install Subsequent Appliance Business Critical Service Upgrade 12 Months | E0DJ1ZX |
| IBM QRadar Event/QFlow Collector Appliance 1501/1201 G5 Appliance Install Initial Appliance Hard Drive Retention Service Upgrade 12 Months | D0DJ2ZX |
| IBM QRadar Event/QFlow Collector Appliance 1501/1201 G5 Appliance Install Subsequent Appliance Hard Drive Retention Service Upgrade 12 Months | E0DJ3ZX |
IBM QRadar Incident Forensics Appliance G5 (5900-AVM)
| Part description | Part number |
|---|---|
| IBM QRadar Incident Forensics Appliance G5 Appliance Install Appliance + Subscription and Support 12 Months | D0DJCZX |
| IBM QRadar Incident Forensics Appliance G5 Appliance Install Annual Appliance Maintenance + Subscription and Support Renewal 12 Months | E0DJBZX |
| IBM QRadar Incident Forensics Appliance G5 Appliance Install Appliance Maintenance + Subscription and Support Reinstatement 12 Months | D0DJDZX |
| IBM QRadar Incident Forensics Appliance G5 Appliance Install Initial Appliance Business Critical Service Upgrade 12 Months | D0DJEZX |
| IBM QRadar Incident Forensics Appliance G5 Appliance Install Subsequent Appliance Business Critical Service Upgrade 12 Months | E0DJFZX |
| IBM QRadar Incident Forensics Appliance G5 Appliance Install Initial Appliance Hard Drive Retention Service Upgrade 12 Months | D0DJGZX |
| IBM QRadar Incident Forensics Appliance G5 Appliance Install Subsequent Appliance Hard Drive Retention Service Upgrade 12 Months | E0DJHZX |
IBM QRadar Network insights Appliance 1920 G3 (5900-AVP)
| Part description | Part number |
|---|---|
| IBM QRadar Network Insights Appliance 1920 G3 Appliance Install Appliance + Subscription and Support 12 Months | D0DJ5ZX |
| IBM QRadar Network Insights Appliance 1920 G3 Appliance Install Annual Appliance Maintenance + Subscription and Support Renewal 12 Months | E0DJ4ZX |
| IBM QRadar Network Insights Appliance 1920 G3 Appliance Install Appliance Maintenance + Subscription and Support Reinstatement 12 Months | D0DJ6ZX |
| IBM QRadar Network Insights Appliance 1920 G3 Appliance Install Initial Appliance Business Critical Service Upgrade 12 Months | D0DJ7ZX |
| IBM QRadar Network Insights Appliance 1920 G3 Appliance Install Subsequent Appliance Business Critical Service Upgrade 12 Months | E0DJ8ZX |
| IBM QRadar Network Insights Appliance 1920 G3 Appliance Install Initial Appliance Hard Drive Retention Service Upgrade 12 Months | D0DJ9ZX |
| IBM QRadar Network Insights Appliance 1920 G3 Appliance Install Subsequent Appliance Hard Drive Retention Service Upgrade 12 Months | E0DJAZX |
IBM QRadar Network insights Appliance 1901 G3 (5900-AVO)
| Part description | Part number |
|---|---|
| IBM QRadar Network Insights Appliance 1901 G3 Appliance Install Appliance + Subscription and Support 12 Months | D0DIRZX |
| IBM QRadar Network Insights Appliance 1901 G3 Appliance Install Annual Appliance Maintenance + Subscription and Support Renewal 12 Months | E0DIQZX |
| IBM QRadar Network Insights Appliance 1901 G3 Appliance Install Appliance Maintenance + Subscription and Support Reinstatement 12 Months | D0DISZX |
| IBM QRadar Network Insights Appliance 1901 G3 Appliance Install Initial Appliance Business Critical Service Upgrade 12 Months | D0DITZX |
| IBM QRadar Network Insights Appliance 1901 G3 Appliance Install Subsequent Appliance Business Critical Service Upgrade 12 Months | E0DIUZX |
| IBM QRadar Network Insights Appliance 1901 G3 Appliance Install Initial Appliance Hard Drive Retention Service Upgrade 12 Months | D0DIVZX |
| IBM QRadar Network Insights Appliance 1901 G3 Appliance Install Subsequent Appliance Hard Drive Retention Service Upgrade 12 Months | E0DIWZX |
IBM QRadar Network Insights Appliance 1940 G2 (5900-AVQ)
| Part description | Part number |
|---|---|
| IBM QRadar Network Insights Appliance 1940 G2 Appliance Install Appliance + Subscription and Support 12 Months | D0DI5ZX |
| IBM QRadar Network Insights Appliance 1940 G2 Appliance Install Annual Appliance Maintenance + Subscription and Support Renewal 12 Months | E0DI4ZX |
| IBM QRadar Network Insights Appliance 1940 G2 Appliance Install Appliance Maintenance + Subscription and Support Reinstatement 12 Months | D0DI6ZX |
| IBM QRadar Network Insights Appliance 1940 G2 Appliance Install Initial Appliance Business Critical Service Upgrade 12 Months | D0DI7ZX |
| IBM QRadar Network Insights Appliance 1940 G2 Appliance Install Subsequent Appliance Business Critical Service Upgrade 12 Months | E0DI8ZX |
| IBM QRadar Network Insights Appliance 1940 G2 Appliance Install Initial Appliance Hard Drive Retention Service Upgrade 12 Months | D0DI9ZX |
| IBM QRadar Network Insights Appliance 1940 G2 Appliance Install Subsequent Appliance Hard Drive Retention Service Upgrade 12 Months | E0DIAZX |
IBM QRadar Core Appliance XX48 G3 (5900-AVJ)
| Part description | Part number |
|---|---|
| IBM QRadar Core Appliance XX48 G3 Appliance Install Appliance + Subscription and Support 12 Months | D0DFYZX |
| IBM QRadar Core Appliance XX48 G3 Appliance Install Annual Appliance Maintenance + Subscription and Support Renewal 12 Months | E0DFXZX |
| IBM QRadar Core Appliance XX48 G3 Appliance Install Appliance Maintenance + Subscription and Support Reinstatement 12 Months | D0DFZZX |
| IBM QRadar Core Appliance XX48 G3 Appliance Install Initial Appliance Business Critical Service Upgrade 12 Months | D0DG0ZX |
| IBM QRadar Core Appliance XX48 G3 Appliance Install Subsequent Appliance Business Critical Service Upgrade 12 Months | E0DG1ZX |
| IBM QRadar Core Appliance XX48 G3 Appliance Install Initial Appliance Hard Drive Retention Service Upgrade 12 Months | D0DGCZX |
| IBM QRadar Core Appliance XX48 G3 Appliance Install Subsequent Appliance Hard Drive Retention Service Upgrade 12 Months | E0DGDZX |
Charge metric
The charge metrics for these licensed products can be found in the following License Information documents:
| Program number | Program description | License number |
|---|---|---|
| 5900-AVQ | IBM QRadar Network Insights Appliance 1940 G2 | L-BWAN-CJBNJH |
| 5900-AVO | IBM QRadar Network Insights Appliance 1901 G3 | L-BWAN-CJBNJH |
| 5900-AVP | IBM QRadar Network Insights Appliance 1920 G3 | L-BWAN-CJBNJH |
| 5900-AVJ | IBM QRadar Core Appliance XX48 G3 | L-BWAN-CJBPUK |
| 5900-AVK | IBM QRadar Core Appliance XX29 G5 | L-BWAN-CJBPUK |
| 5900-AVL | IBM QRadar Core Appliance XX05 G5 | L-BWAN-CJBPUK |
| 5900-AVM | IBM QRadar Incident Forensics Appliance G5 | L-BWAN-CJBNS5 |
| 5900-AVS | IBM QRadr Event/QFlow Collector Appliance 1501-1201 G5 | L-BWAN-CJBPUK |
Select your language of choice and scroll down to the Charge Metrics section. Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.
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Terms and conditions
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
This product is available only through Passport Advantage.
Licensing
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
This software license includes Software Subscription and Support (also referred to as Software Maintenance).
Software Maintenance
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
License Information number
The following License Information documents apply to the offerings in this announcement:
| Program number | Program description | License number |
|---|---|---|
| 5900-AVQ | IBM QRadar Network Insights Appliance 1940 G2 | L-BWAN-CJBNJH |
| 5900-AVO | IBM QRadar Network Insights Appliance 1901 G3 | L-BWAN-CJBNJH |
| 5900-AVP | IBM QRadar Network Insights Appliance 1920 G3 | L-BWAN-CJBNJH |
| 5900-AVJ | IBM QRadar Core Appliance XX48 G3 | L-BWAN-CJBPUK |
| 5900-AVK | IBM QRadar Core Appliance XX29 G5 | L-BWAN-CJBPUK |
| 5900-AVL | IBM QRadar Core Appliance XX05 G5 | L-BWAN-CJBPUK |
| 5900-AVM | IBM QRadar Incident Forensics Appliance G5 | L-BWAN-CJBNS5 |
| 5900-AVS | IBM QRadr Event/QFlow Collector Appliance 1501-1201 G5 | L-BWAN-CJBPUK |
Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Support Guide.
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program support
Subscription and Support includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months' notice.
Money-back guarantee
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Volume orders (IVO)
No
Passport Advantage applies
Yes, information is available on the Passport Advantage / Passport Advantage Express Overview website.
Software Subscription and Support applies
Yes. Software Subscription and Support, also referred to as Software Maintenance, is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.
While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, see the IBM Support Guide. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
Unless specified otherwise in a written agreement with you, IBM does not provide support for third-party products that were not provided by IBM. Ensure that when contacting IBM for covered support, you follow problem determination and other instructions that IBM provides, including in the IBM Support Guide.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, go to the Passport Advantage / Passport Advantage Express Overview website.
Variable charges apply
No
Educational allowance available
Not applicable.
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Statement of good security practices
IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.
Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.
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Prices
For additional information and current prices, contact your local IBM representative or IBM Business Partner.
If you are an IBM Business Partner acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the Passport Advantage Online for IBM Resellers web page or Sell IBM products and services website.
For Passport Advantage information and charges, contact your IBM representative or IBM Business Partner. Additional information is also available on the Passport Advantage / Passport Advantage Express Overview website.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified clients to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all client segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Financing website for more information.
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government clients. Rates are based on a client's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
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Order now
To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.
Phone: 800-IBM-4YOU (426-4968)
Fax: 800-2IBM-FAX (242-6329)
For IBM representative: askibm@ca.ibm.com
For IBM Business Partner: pwcs@us.ibm.com
IBM Digital Sales Offices
1177 S Belt Line Rd
Coppell, TX 75019-4642, US
The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
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Regional availability
American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, United States, and US Virgin Islands
Trademarks
IBM Consulting and IBM Garage are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, QRadar, IBM Security, Passport Advantage, IBM Cloud Pak, Guardium, MaaS360 and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Red Hat is a registered trademark of Red Hat Inc. in the U.S. and other countries.
The registered trademark Linux® is used pursuant to a sublicense from the Linux Foundation, the exclusive licensee of Linus Torvalds, owner of the mark on a worldwide basis.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at
For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page