IBM Runtimes for Business 1.1.1 revises support for OpenJDK distributions and adds monitoring and support for Java SE certified JDK binaries

IBM United States Software Announcement 221-299
August 3, 2021

Table of contents
OverviewOverviewTechnical informationTechnical information
Key requirementsKey requirementsOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices
PublicationsPublicationsOrder nowOrder now


(Corrected on September 23, 2021)

Revised the OpenJDK support and IBM WebSphere® Application Server content in the Overview section.



Overview

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IBM® Runtimes for Business provides commercial support for Java™ runtime environments, plus monitoring and management capabilities for Java applications.

Runtimes for Business enables you to obtain support for specific servers and clients in your enterprise. Monthly and perpetual licenses are available for both server and client deployments. This flexible approach to licensing can be less expensive than buying a single commercial license to cover all of your Java installations.

OpenJDK support

Support is provided for new distributions of long-term support (LTS) releases of OpenJDK across both server and workstation platforms. With this update, support is revised to include:

  • IBM Semeru Runtime Open Edition (OpenJDK with OpenJ9) binaries distributed at no cost under an open-source license. See the IBM Semeru Runtimes website.
  • IBM Semeru Runtime Certified Edition (OpenJDK with OpenJ9) binaries distributed at no cost under an IBM license. See the IBM Semeru Runtimes website.
  • Eclipse Temurin (OpenJDK with HotSpot) binaries distributed at no cost under an open-source license (Java SE certified). See the Adoptium website.

Support is also included for docker images, available from Docker Hub, for the above distributions.

The AdoptOpenJDK community ceases distribution of OpenJDK binaries from their website from the July, 2021 CPU update cycle. Consumers of these binaries must uptake the new distributions to continue receiving the latest security updates and code fixes that Runtimes for Business delivers in response to issues reported on the AdoptOpenJDK binaries.

Java application monitoring and management

IBM Cloud® Application Performance Management, Advanced Private provides management software to help efficiently monitor, analyze, and manage applications. Monitoring agents and data collectors are available for a variety of applications, including Java applications. Runtimes for Business provides entitlement to Cloud Application Performance Management, Advanced Private server and Java Platform, Standard Edition (J2SE) data collectors for resource-level monitoring of Java applications.

With this release, monitoring and management are extended to include two new OpenJDK distributions, as listed above in the "Open JDK support" section.

IBM WebSphere® Application Server

Runtimes for Business support is included with WebSphere Application Server. With this update, WebSphere customers now get support for the IBM Semeru Runtimes and the Eclipse Temurin binaries when used to run IBM WebSphere Liberty applications.

Support coverage

Commercial support includes assistance with installation and configuration, defect analysis, and collaboration with open-source communities to speed resolution. The coverage includes:

  • Unlimited support tickets for both electronic and voice problem submissions
  • Support hours of Monday through Friday from 9:00 AM to 5:00 PM (or normal country business hours, excluding national or statutory holidays, in your time zone) with coverage for severity 1 problems that is 24 hours a day, 7 days a week, 52 weeks a year
  • A response target of two business hours


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Key requirements

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An OpenJDK runtime environment is required. For details, see the Software requirements section.



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Planned availability date

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August 3, 2021



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Accessibility by people with disabilities

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Accessibility Compliance Reports (previously known as a VPAT) containing details on accessibility compliance to standards, including the Worldwide Consortium Web Content Accessibility Guidelines, European Standard EN 301 349, and US Section 508, can be found on the IBM Accessibility Conformance Report Request website.



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Reference information

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For more information about IBM Runtimes for Business, see Software Announcement 219-390, dated July 23, 2019.



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Program number

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Program number VRM Product name
5737-J49 1.1.1 IBM Runtimes for Business


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Offering Information

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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express website.



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Publications

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A Quick Start guide is included with the product download.



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Services

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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of the lab-based software services team and the business consulting, project management, and infrastructure expertise of the IBM Global Services team. Also, IBM extends the reach of IBM Software Services through IBM Business Partners to provide an extensive portfolio of capabilities. IBM provides the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.



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Technical information

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Specified operating environment

Software requirements

OpenJDK runtime environment

Information about the supported versions of OpenJDK runtimes, which includes the platforms and minimum operating systems on which they run, can be found on the IBM Runtimes for Business page on the IBM Support website.

Monitoring and management with Cloud Advanced Performance Management, Advanced Private

  • For the Advanced Performance Management server: Red Hat® Enterprise Linux® Server 6, or later.
  • For the J2SE data collectors: For supported platforms, minimum operating system levels, and any limitations regarding support, see the IBM Runtimes for Business page on the IBM Support website.
IBM Support

IBM Support is your gateway to technical support tools and resources that are designed to help you save time and simplify support. IBM Support can help you find answers to questions, download fixes, troubleshoot, submit and track problem cases, and build skills. Learn and stay informed about the transformation of IBM Support, including new tools, new processes, and new capabilities, by going to the IBM Support Insider.

Planning information

Packaging

This offering is delivered through the internet as an electronic download. There is no physical media.



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Ordering information

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For ordering information, consult your IBM representative or IBM Business Partner, or go to the Passport Advantage website.

This program is available only through Passport Advantage.

These products may only be sold directly by IBM or by IBM Business Partners.

To locate IBM Business Partners in your geography, see the Find a Business Partner page.

Charge metric

The charge metrics for this licensed product can be found in the following License Information document:

Program identifier License Information document title License Information document number
5737-J49 IBM Runtimes for Business L-CTUR-C4EMLN

Select your language of choice and scroll down to the Charge Metrics section. Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.



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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is available only through Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Software Maintenance

Licenses under the IBM International Program License Agreement (IPLA) provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available. Two charges apply: a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

The following License Information document applies to the offering in this announcement:

Program identifier License Information document title License Information document number
5737-J49 IBM Runtimes for Business L-CTUR-C4EMLN

Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information about known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Support Guide.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program version or release of a specific program within this offering will be available as long as:

  • The program is still supported
  • Your Software Subscription and Support for this offering is in effect

This technical support allows you to obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, through an announcement letter, of discontinuance of support with 12 months' notice.

If you require additional technical support from IBM for any individual program within this offering, contact your IBM representative or IBM Business Partner.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Software Subscription and Support applies

Yes. Software Subscription and Support, also referred to as Software Maintenance, is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, see the IBM Support Guide. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

Unless specified otherwise in a written agreement with you, IBM does not provide support for third-party products that were not provided by IBM. Ensure that when contacting IBM for covered support, you follow problem determination and other instructions that IBM provides, including in the IBM Support Guide.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, go to the Passport Advantage and Passport Advantage Express website.

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

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For additional information and current prices, contact your local IBM representative or IBM Business Partner.


Business Partner information

If you are an IBM Business Partner acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage or IBM PartnerWorld® website.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or IBM Business Partner. Additional information is also available on the Passport Advantage and Passport Advantage Express website.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified clients to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all client segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government clients. Rates are based on a client's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.



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Order now

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To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: askibm@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com



IBM Digital Sales Offices
1177 S Belt Line Rd
Coppell, TX 75019-4642, US

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

IBM, IBM Cloud, WebSphere, Passport Advantage and PartnerWorld are registered trademarks of IBM Corporation in the United States, other countries, or both.

Oracle and Java are trademarks of Oracle and/or its affiliates in the United States, other countries, or both.

Red Hat is a registered trademark of Red Hat Inc. in the U.S. and other countries.

The registered trademark Linux® is used pursuant to a sublicense from the Linux Foundation, the exclusive licensee of Linus Torvalds, owner of the mark on a world­wide basis.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

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