IBM DataPower Gateway Firmware V7.2 provides increased cloud deployment flexibility and mobile security enhancements
IBM United States Software Announcement 215-108May 26, 2015
ENUS215-108.PDF| Table of contents | ||||||||||||||||||||||||
| ||||||||||||||||||||||||
(Corrected on June 5, 2015)The Hardware requirements section is revised.
 |
| At a glance |
 |
IBM® DataPower® Gateway Firmware V7.2 delivers Infrastructure as a Service (IaaS) support for Amazon EC2 and SoftLayer® CCI 1 Secure Gateway Service for IBM Bluemix™ applications, robust mobile security capabilities, enhanced TLS security support, and several other key security and integration capabilities:
- Deploy IBM DataPower Gateways on Amazon Elastic Compute Cloud (EC2) and SoftLayer CCI, to provide enhanced deployment options for DataPower Gateways in cloud environments.
- Enhanced hybrid cloud integration by using Secure Gateway service to securely connect between IBM Bluemix applications and on-premise services secured by DataPower Gateways
- Provide enhanced message-level security for mobile, API, and web workloads by using JSON Web Encryption for message confidentiality, JSON Signature for message integrity, JSON Web Key (JWK) to represent crypto keys and JSON Web Token to assert security assertions for Single Sign On (SSO).
- Easily integrate System of Record data sources with Systems of Engagement interfaces by using GatewayScript to transform between XML and JavaScript™ Object Notation (JSON) payloads.
- Protect mission-critical applications from security exposures with enhanced TLS protocol support by using Elliptic Curve Cryptography (ECC), Perfect Forward Secrecy (PFS), and Server Name Indication (SNI).
- Quickly build DataPower automation and deployment migration scripts for easier devops by using the new Representational State Transfer (REST) based management API.
- Provide increased high availability for your environment with enhanced, load balancer group health checks to intelligently detect server availability.
- Enhanced reliability of IBM Information Management System (IMS™) transactions with support for IMS Commit mode 0. This provides flexible integration with data from System of Records.
- Support distributed caching with IBM WebSphere® eXtreme Scale 8.6+
to provide improved response time and better application performance.
1 CloudLayer Computing Instance
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).
Back to top
|
| Overview |
|
DataPower gateway appliances help simplify, govern, and optimize the delivery of services and applications by providing security, connectivity, data transformation, protocol bridging, and intelligent load distribution functions. By offering an innovative, pragmatic approach to security, integration, and intelligent application delivery in a purpose-built, easy-to-consume form-factor, DataPower gateway appliances can help leverage the value of existing infrastructure investments and help reduce the total cost of ownership for mobile, web, API, service-oriented architecture (SOA), cloud, and business-to-business (B2B) projects.
Firmware V7.2 provides increased cloud deployment flexibility and mobile security enhancements.
- Amazon EC2 and Softlayer CCI support for increased deployment flexibility on public cloud environments
- Mobile security enhancements for securing access to REST services using JSON Web Encryption (JWE), JSON Web Signature (JWS) and JSON Web Token (JWT)
- GatewayScript enhancements to easily transform between JSON and XML payloads enabling easier integration between Web service and RESTful architectures
- Stronger Transport Layer Security (TLS) protocol security with support for Elliptic Curve Cryptography (ECC), Perfect Forward Secrecy (PFS), and Server Name Indication (SNI), to protect against malicious protocol attacks
- New management API that is based on a REST architecture for managing DataPower configuration that enables easier DevOps
- Support for IMS Commit Mode 0 for increased reliability with IMS databases
- Enhanced load balancer group healthchecks to provide better environment resiliency
- Improved security and traffic control functionality to support API Management offering
- IBM Security Access Manager (ISAM) migration tools for easier promotion between ISAM products
- Distributed caching support with WebSphere eXtreme Scale 8.6+ REST gateway interface
Back to top
|
| Key prerequisites |
|
DataPower physical appliance or DataPower Virtual Edition
For details, refer to the Hardware requirements and Software requirements section.
Back to top
|
| Planned availability date |
|
June 19, 2015
Back to top
|
| Description |
|
Organizations need a single solution, a security and integration gateway that is capable of handling all types of application workloads with a policy-driven interface that is flexible for deployment on multiple cloud environments. This will promote consistent security, control, and integration policy enforcement and provide end-to-end security for transactional workloads, independent of the business channel or infrastructure platform.
DataPower Gateway Firmware V7.2 provides an extensible and modular architecture that provides enhanced security and integration capabilities for mobile, API, and web workloads. These capabilities can be deployed on-premise in a physical or virtual form factor, or on cloud environments, such as Amazon Web Services (AWS) and SoftLayer by using SoftLayer CCI and bare-metal servers.
Cloud environments like Amazon AWS and SoftLayer provide a hosting environment where infrastructure can be deployed with an optimal set of resources and infrastructure support. Businesses can quickly build gateway solutions using DataPower Gateways and rely upon the cloud provider to maintain the underlying infrastructure. This allows workloads to be deployed on the cloud at lower costs with additional flexibility, while taking advantage of DataPower Gateway purpose-built firmware capabilities to optimize and secure their workloads.
Industry regulations and data privacy concerns are a critical part in designing and implementing enterprise applications. They are quite often the biggest hurdle that need to be overcome to adopt public cloud technologies. Hybrid cloud integration is becoming a common pattern to provide secure access to sensitive data hosted within enterprise data centers from public cloud platforms. The Secure Gateway service on DataPower Gateways provides secure connectivity between IBM Bluemix and on-premise enterprise applications. This functionality will provide enhanced hybrid cloud integration, being able to gain the elasticity and cost benefits of running workloads on Bluemix, while still having secure access to sensitive data hosted within on-premise systems.
Mobile transactions will flow through many individual server instances before reaching their ultimate destination. The mobile application that originated the request cannot guarantee the confidentiality and integrity of the message unless it is digitally encrypted and signed at the message-level. DataPower Gateways provide support for JSON Web Encryption, JSON Web Signature, which includes the ability to transfer security assertions between systems that use JSON Web Token. This support will provide even greater security for securing end-to-end mobile transactions.
Mobile applications use JSON payloads to render content obtained from backend services, which are often based on XML. The latest GatewayScript enhancements provide an API to easily transform between XML and JSON payloads. This allows you to support XML data in GatewayScript files and integrate GatewayScript with existing XSLT scripts.
DataPower Gateways are a DMZ-ready appliance that provides enhanced security at the edge of your network. DataPower Gateways are often the first line of defense for protecting against malicious attacks. This release provides stronger TLS security protocol support with ECC, PFS, and SNI which provides sophisticated cryptography for advance security.
This release introduces a RESTful management API that provides easier management of DataPower configuration; either for build automation or environment migration or custom scripts. This API offers an alternative interface to the existing SOMA management API, which is based on Web services. This REST API will provide easier devops and integration with build tools that use a REST architecture.
Other key enhancements to support DataPower multi-channel gateway security, integration, control, and optimization include:
- Additional load balancer group healthchecks that use Transmission Control Protocol (TCP) half-open
- Improved security and traffic control functionality to support the API Management offering
- ISAM migration tools for migration between software or hardware ISAM products to the ISAM proxy module on DataPower
- Easily configure caching policies to improve response time with distributed caching support with WebSphere eXtreme Scale 8.6+
Note:Technical Support for WebSphere Appliance Management Center (WAMC) will be withdrawn effective Monday, August 24, 2015. If you are interested in contributing or leveraging the functionality from WAMC you should consider the open-source Appliance Management Center (AMC) project, available at
For information about WAMC, visit
Section 508 of the US Rehabilitation Act
IBM makes no representation about the Section 508 status of the third-party electronic and information technology product in this offering. Contact the vendor for specific, current information on the Section 508 status of this product.
Back to top
|
| Reference information |
|
For more information on DataPower Gateway, refer to Software Announcement 214-394, dated October 14, 2014.
For information on IBM Security Access Manager Proxy Module for DataPower, refer to Software Announcement 214-398, dated October 14, 2014.
For additional information on IBM API Management V4.0, refer to Software Announcement 215-024, dated February 17, 2015.
For additional information on WebSphere DataPower Integration Appliance XI52 Virtual Edition TIBCO Enterprise Message Service feature, refer to Software Announcement 213-029, dated January 29, 2013.
For additional information on IBM PureApplication® System W1500, refer to Software Announcement 212-117, dated April 11, 2012, and to Software Announcement 213-038, dated January 8, 2013.
For additional information on WebSphere DataPower Virtual Editions, refer to Software Announcement 212-468, dated October 23, 2012.
For information on the WebSphere DataPower Service Gateway XG45, refer to Software Announcement 111-153, dated October 4, 2011.
For information on WebSphere DataPower Integration Appliance XI52 and WebSphere DataPower B2B Appliance XB62, refer to Software Announcement 111-069, dated April 5, 2011.
Back to top
|
| Program number |
|
Passport Advantage®
| Program number | VRM | Program name |
|---|---|---|
| 5725-T06 | 7.2.0 | IBM DataPower Gateway |
| 5725-T07 | 7.2.0 | Software Options for IBM DataPower Gateway |
| 5725-T09 | 7.2.0 | IBM DataPower Gateway Virtual Edition |
| 5725-K50 | 7.2.0 | IBM WebSphere DataPower Service Gateway XG45 |
| 5725-K51 | 7.2.0 | Software Options for IBM WebSphere DataPower Service Gateway XG45 |
| 5725-K52 | 7.2.0 | IBM WebSphere DataPower Integration Appliance XI52 |
| 5725-K53 | 7.2.0 | Software Options for IBM WebSphere DataPower Integration Appliance XI52 |
| 5725-K54 | 7.2.0 | IBM WebSphere DataPower B2B Appliance XB62 |
| 5725-K55 | 7.2.0 | Software Options for IBM WebSphere DataPower B2B Appliance XB62 |
| 5725-J90 | 7.2.0 | IBM WebSphere DataPower Service Gateway XG45 Virtual Edition |
| 5725-J91 | 7.2.0 | IBM WebSphere DataPower Integration Appliance XI52 Virtual Edition |
Additional appliances
| Program number | VRM | Program name |
|---|---|---|
| 5765-CS2 | 7.2.0 | Software Options for WebSphere DataPower Appliance XI52 and XB62 |
| 5765-DP6 | 7.2.0 | Software Options for WebSphere DataPower Appliance Gateway XG45 |
Back to top
|
| Offering Information |
|
Product information is available via the Offering Information website
Also, visit the Passport Advantage website
Back to top
|
| Publications |
|
Documentation for DataPower appliances and features is available at the product documentation site
Back to top
|
| Services |
|
Software Services
IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
Back to top
|
| Technical information |
|
Specified operating environment
Hardware requirements
DataPower firmware V7.2 supports the following DataPower physical and virtual appliances:
| Description | Machine type | Model |
|---|---|---|
| IBM DataPower Gateway | 8436 | 52X |
| IBM DataPower Gateway with HSM Card | 8436 | 53X |
| IBM DataPower Gateway Virtual Edition | 5725 | T09 |
| IBM WebSphere DataPower Service Gateway XG45 | 7198 | 32X |
| IBM WebSphere DataPower Service Gateway XG45 | 2426 | 32x |
| IBM WebSphere DataPower Service Gateway XG45 with HSM card | 2426 | 33X |
| IBM WebSphere DataPower Integration Appliance XI52 | 7199 | 42X |
| IBM WebSphere DataPower Integration Appliance XI52 | 2426 | 42X |
| IBM WebSphere DataPower Integration Appliance XI52 with HSM card | 2426 | 43X |
| IBM WebSphere DataPower B2B Appliance XB62 | 7199 | 62X |
| IBM WebSphere DataPower B2B Appliance XB62 | 2426 | 62X |
| IBM WebSphere DataPower B2B Appliance XB62 with HSM card | 2426 | 63X |
| IBM WebSphere DataPower Service Gateway XG45 Virtual Edition | 5725 | J90 |
| IBM WebSphere DataPower Service Gateway XI52 Virtual Edition | 5725 | J91 |
WebSphere DataPower Virtual Edition requires one of the following:
- Machine that supports VMware vSphere V5.0, V5.1, or V5.5 editions: Standard, Enterprise, and Enterprise Plus
- Machine that supports VMware Workstation V10
- Machine that supports VMware Player V6
- Machine that supports VMware Fusion V6
- Machine that supports Citrix XenServer V6.2
- PureApplication System W1500 or W2500 Version 2.0
- PureApplication Service on SoftLayer with x86 hardware
- SoftLayer bare metal instances by using supported hypervisors
- SoftLayer CCI
- Amazon EC2 virtual server
Minimum virtual resources for each virtual edition appliance: 2 vCPU and 4 GB RAM
Software requirements
Refer to the Hardware requirements section.
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Planning information
Packaging
This product is available only via electronic download.
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Back to top
|
| Ordering information |
|
Product group: Middleware
| Product Description | PID number |
|---|---|
| IBM DataPower Gateway | 5725-T06 |
| Software Options for IBM DataPower Gateway | 5725-T07 |
| IBM DataPower Gateway Virtual Edition | 5725-T09 |
Product category: Appliance
Passport Advantage
DataPower Gateway
Software Announcement 214-394, dated October 14, 2014
Business Critical Service Upgrade is available in Puerto Rico and United States.
Hard Drive Retention Upgrade is available in United States and Puerto Rico.
Charge metric
| Program name | PID number | Charge metric |
|---|---|---|
| IBM DataPower Gateway | 5725-T06 | Per Appliance Install |
| Software Options for IBM DataPower Gateway | 5725-T07 | Per Application Instance |
| IBM DataPower Gateway Virtual Edition | 5725-T09 | Per Authorized User, Per Processor Value Unit |
| IBM WebSphere DataPower Service Gateway XG45 | 5725-K50 | Per Appliance Install |
| IBM WebSphere DataPower Integration Appliance XI52 | 5725-K52 | Per Appliance Install |
| IBM WebSphere DataPower B2B Appliance XB62 | 5725-K54 | Per Appliance Install |
| IBM WebSphere DataPower Service Gateway XG45 Virtual Edition | 5725-J90 | Per Processor Value Unit |
| IBM WebSphere DataPower Service Gateway XI52 Virtual Edition | 5725-J91 | Per Processor Value Unit |
Metric definitions
Authorized User: A unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. The program may be installed on any number of computers or servers and each Authorized User may have simultaneous access to any number of instances of the Program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User given access to the Program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User and may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.
Note: Some programs may be licensed where devices are considered users. In that case the following applies: Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person.
Install: A unit of measure by which the program can be licensed. An Install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.
Instance: A unit of measure by which the program can be licensed. An entitlement is required for each instance of an application connected to or managed by the program. An application in a test, development, staging, or production environment is each considered to be a separate instance of the application and each must have an entitlement. As well, multiple application instances in a single environment are each considered to be separate instances of the application and each must have an entitlement.
Per Processor Value Unit: A unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU table (http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html ) by Processor Vendor, Brand, Type and Model Number) and the number of processors made available to the Program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores.
Licensee can deploy the program using either Full Capacity licensing or Virtualization Capacity (Sub-Capacity) licensing according to the Passport Advantage Agreement Terms ( http://www.ibm.com/software/passportadvantage/agreementsandforms.html). If using Full Capacity licensing, Licensee must obtain PVU entitlements sufficient to cover all activated processor cores* in the physical hardware environment made available to or managed by the Program, except for those servers from which the program has been permanently removed. If using Virtualization Capacity licensing, Licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the Program, as defined according to the Virtualization Capacity Counting Rules (http://www-01.ibm.com/software/passportadvantage/Counting_Software_licenses_using_speci fic_virtualization_technologies.html).
* An Activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.
Notes
Some programs may require licenses for the program AND what is being managed. In that case, the following applies. In addition to the entitlements required for the program directly, Licensee must obtain PVU entitlements for this program sufficient to cover the processor cores for the systems on which the resources managed or processed by the program reside.
Some programs may be licensed on a managed basis ONLY. In that case, the following applies: Instead of the entitlements required for the program directly, Licensee must obtain PVU entitlements for this program sufficient to cover the processor cores for the systems on which the resources managed or processed by the program reside.
A few programs on an exception basis may be licensed on a referenced basis. In that case, the following applies: Rather than obtaining entitlements for the activated processor cores available to the program, Licensee must obtain PVU entitlements for this program sufficient to cover the environment made available to the referenced program as if the program itself were executing everywhere the Referenced program was executing, independent of the basis on which the referenced program is licensed.
Back to top
|
| Terms and conditions |
|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
Licensing
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
Agreement for Acquisition of Software Maintenance
When a customer orders a license to the program other than via Passport Advantage, these programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
Software Services
IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
More information regarding DataPower technology can be found in the comprehensive portfolio of education services which is available from the WebSphere Education team. The curriculum provides a unique training value built on exclusive product knowledge, a complete education experience, and flexible options.
To obtain more information regarding the WebSphere education team offerings, visit
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
License Information number
The program's License Information will be available for review on the IBM Software License Agreement website
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).Money-back guarantee
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Volume orders (IVO)
No
Passport Advantage applies
Yes, and through the Passport Advantage website at
Usage restriction
Yes
DataPower Gateway Virtual Edition is supported for the lifecycle of the corresponding DataPower Gateway firmware version. DataPower Gateway Virtual Edition V7.2 has the same end of support date as the DataPower Gateway firmware V7.2.
DataPower Gateway provides a minimum of two years of support for each firmware release beginning at the general availability of the release. DataPower Gateway customers with active subscription and support are entitled to the latest three levels of firmware support. These releases with the latest updates will be available on the support website. Releases of the DataPower Gateway firmware that are older than two years and are not within the three latest levels of firmware are subject to withdrawal of support.
You will receive a notification of discontinuance of firmware support with 12 months’ notice.
For additional information, visit
This technical support allows you to obtain assistance from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support also provides you with access to updates (modifications or fixes), and releases.
Software Subscription and Support applies
Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.
While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at
System i Software Maintenance applies
No
Variable charges apply
No
Educational allowance available
Not applicable.
Back to top
|
| Statement of good security practices |
|
IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.
Back to top
|
| Prices |
|
For current prices, contact your IBM representative.
Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
For more financing information, visit
Back to top
|
| Order now |
|
To order, contact your Americas Call Centers, local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
- Mail:
-
- IBM Teleweb Customer Support
- ibm.com® Sales Execution Center, Americas North
- 3500 Steeles Ave. East, Tower 3/4
- Markham, Ontario
- Canada L3R 2Z1
- Reference: SE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
IBM Software Value Plus
These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.
Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit
For questions regarding Software Value Plus, visitTrademarks
Bluemix and IMS are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, DataPower, WebSphere, Passport Advantage, System i, Express, PureApplication and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page