IBM Case Foundation V5.2 delivers increased flexibility
IBM Asia Pacific Software Announcement AP13-0037March 12, 2013
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(Corrected on March 3, 2015)
Updated information in the Ordering information section.
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| At a glance |
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IBM® Case Foundation V5.2 (formerly known as IBM FileNet® Business Process Manager):
- Case Foundation framework is combined with the Content Engine running in the same Java™ Virtual Machine (JVM) within a Java Enterprise Edition (JEE) server
- Single installation and unified administration provides manageability improvements
- Case Monitor and Case Analyzer enhancements that allow services to run on the same Case Foundation framework
- IBM Content Navigator is bundled with Case Foundation
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| Overview |
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IBM FileNet Business Process Manager has been renamed IBM Case Foundation to reflect IBM's commitment to providing the foundation for delivering case-style applications. IBM Case Foundation provides the integrated task and business process capabilities for IBM Case Manager as well as the IBM FileNet P8 family of offerings. Case Foundation delivers a solid foundation for world class case-style solutions. Case Foundation V5.2 is focused on consolidation and simplification of the platform to help you reduce the total cost of ownership and simplify administration.
With Case Foundation V5.2, you gain:
- A newly enhanced framework that is combined with the Content Engine and now runs in the same Java Virtual Machine (JVM) within a Java Enterprise Edition (JEE) server
- Manageability improvements with a unified installer and administration
- Expanded flexibility with new features of IBM Case Monitor and IBM Case Analyzer
- Bundled IBM Content Navigator as an optional UI framework
All licensing, entitlements, software download, and so on remain exactly the same.
Previously bundled components Business Process Framework and ECM Widgets are no longer bundled with IBM Case Foundation. Refer to the Description section for details.
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| Key prerequisites |
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Refer to the Technical information section.
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| Planned availability date |
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March 15, 2013: Electronic availability
April 12, 2013: Media availability
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| Description |
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IBM Case Foundation V5.2, formerly known as IBM FileNet Business Process Manager, updates
Reduced total cost of ownership with unified content and process engines
Process Engine now runs on Java Enterprise Edition (JEE) - The Process Engine has been combined with the Content Engine so that both now run in the same Java virtual machine (JVM) within a JEE server. The new engine is called the Content Platform Engine. Detailed tuning recommendations for the Content Platform Engine will be available under the technical notices on the support site.
Update function examples:
- A site will no longer need to maintain two different methods for load balancing. The Process Engine had its own load balancing method as did Content Engine. For Case Foundation V5.2, the method used for the new Content Platform Engine will be consistently used moving forward and is identical to the Content Engine method.
- A single installation procedure installs the new Content Platform Engine. There is no need to install separate process clients, content clients, or process engine.
- The dedicated Process Engine servers from prior releases may be decommissioned or repurposed.
Content Platform Engine services multiple databases - In previous releases, a Process Engine could only service a single database. If multiple databases were required, multiple Process Engine instances were required. In IBM Case Foundation V5.2, a single Content Platform Engine can service multiple databases. Additionally, multiple Content Platform Engines may reside on a single server servicing databases in one or more IBM FileNet P8 domains.
Component Manager service now included in Content Platform Engine - In previous releases, the Component Manager was installed and run from the Application Engine. In Case Foundation V5.2, the Component Manager now runs as a service within the Content Platform Engine. All IBM components, such as CE_Operations and WSRequest, are now serviced by the integrated Content Platform Engine. If you have custom components, you may either run them separately from the Application Engine as before or can easily bring them into the new integrated environment of Case Foundation V5.2 via the Process Configuration Console. High availability and load balancing are all inherited from the Content Platform Engine.
Support for database sharing via schema
Previously, each new content and process repository required its own database. Content and process repositories may now be defined within a user specified database schema. This provides consistency for content and process repository, and allows scaling and application isolation while reducing the number of physical databases to be administered with the solution.
Expanded flexibility and cost savings - IBM Case Monitor and IBM Case Analyzer
Case Monitor and Case Analyzer data mart (RDBMS) service now runs in Content Platform Engine - Previously, the Case Monitor Analyzer publishing server was installed and run on its own server using its own high availability mechanism. In Case Foundation V5.2, the service is installed and integrated into the Content Platform Engine. This reduces the number of installations and servers required for the platform. High availability and load balancing are leveraged from the Content Platform Engine.
Support for multiple data mart databases - Previous versions of Case Monitor and Case Analyzer required installing a dedicated server instance for each separate data mart database. In Case Foundation V5.2, a single data mart publishing service can service multiple data mart databases.
Support for Linux™, UNIX™, IBM DB2®, and Oracle - To deliver platform flexibility, the Case Analyzer publishing service now publishes to DB2 and Oracle databases in addition to Microsoft™ SQL Server from Linux and UNIX platforms, as well as Microsoft Windows™ Server platforms.
Note: If you are using Case Analyzer OLAP processing capability, you still have to install Microsoft SQL Server.
Additional Case Monitor functions - Additional displays are available showing operational summary like output and productivity over a time period. Case Monitor can now present historical process data in addition to in flight process data in the Case Monitor dashboard. Historical data may be collected for a recent time period such as weekly summary for the last month or the last quarter.
Enterprise manageability improvements with simplified administration
Unified Content Engine and Process Engine installer program - Installation of the Content Platform Engine is performed with a single installation and single ear file. This greatly simplifies and reduces the number of installations required for the IBM FileNet P8 platform.
Unified Content Engine and Process Engine initial software configuration and deployment tool for JEE application server (CMUI) - CMUI is the only tool needed for the configuration and deployment of the unified Content Platform Engine for JEE application server.
Unified Content Engine and Process Engine server up and running administration console - The administration console for Content Platform Engine, formerly known as the administration console for Content Engine, now supports up and running configuration for process and Case Analyzer data mart publishing service in addition to full content administration capability.
FileNet Business Process Manager components withdrawn from IBM Case Foundation
IBM Business Process Framework component has been withdrawn from the IBM Case Foundation V5.2 bundle. For the withdrawal of service for IBM Business Process Framework, refer to Withdrawal Announcement WP13-0012, dated March 12, 2013.
If you are utilizing Business Process Framework, you can continue to do so, and also continue to obtain technical support following the enhanced support policy of minimum five years base support plus three years (fee-based extension) from the general availability date of IBM FileNet Business Process Manager V5.1. To ease the transition, IBM will continue to certify Business Process Framework with future releases of IBM Case Foundation until the Business Process Framework end of service date is reached. Refer to the IBM Software Support Lifecycle website for more information.
The recommended path forward, if you are a Business Process Framework customer who wishes to create new case-style solutions, is through IBM Case Manager. IBM Case Manager is critical for design and delivery of case-style solutions and is the future direction for case-based applications from IBM. Should you want to transition existing Business Process Framework applications, there are a number of assets available to assist.
- A Business Process Framework to IBM Case Manager Transition Guide is available at
- IBM ECM Lab Services has prepackaged service offerings available to assist in the assessment and sizing of Business Process Framework to IBM Case Manager transition efforts
Contact your local ECM sales team for more details.
IBM Enterprise Content Management (ECM) Widgets component, along with IBM Mashup Center, are withdrawn in IBM Case Foundation V5.2. If you currently use ECM Widgets, the recommended path forward is to either transition to the IBM Content Navigator platform or to IBM Case Manager. If you utilize ECM Widgets, you can continue to do so, and also continue to obtain technical support following the enhanced support policy of minimum five years base support plus three years (fee-based extension) from the general availability date of IBM FileNet Business Process Manager V5.1. IBM ECM Widgets V4.5.2.x, delivered with IBM FileNet Business Process Manager V5.1, is also supported under IBM Case Foundation V5.2.
For more information on ECM Widgets, a component of BPM, refer to
There are assets available to help assist in transitioning your ECM Widgets applications.
- A paper on guidance for developing ECM Widgets solutions in IBM Content Navigator can be found at
- IBM ECM Lab Services has prepackaged service offerings available to assist in the assessment and transitioning of ECM Widgets applications.
Contact your local ECM sales team for more details.
IBM Case Foundation V5.2 includes the following:
- IBM FileNet Content Manager
- IBM FileNet Case Analyzer
- IBM FileNet Process Designer
- IBM FileNet Case Monitor
- IBM FileNet Process Simulator
- IBM FileNet Connector for Microsoft Visio
- IBM FileNet eForms for P8
- IBM FileNet P8 Platform: Content Platform Engine and Application Engine
Additional bundled IBM software components with limited use license terms:
- IBM Forms V8.0
- IBM Cognos® Real-time Monitoring V10.2
- IBM DB2 Enterprise Server Edition V10.1
- IBM DB2 Enterprise Server Edition V9.7
- IBM WebSphere® Application Server V8.5
- IBM Tivoli® Directory Server V6.3
IBM Case Foundation V5.2 significantly offers increased data protection, scalability, and performance for all its database intensive operations which, based on IBM DB2 technology, is designed to manage data more effectively and efficiently. Greater availability is delivered through enhancements such as online, automated database reorganization. In addition, the increased scalability and the ability to leverage the latest in server technology helps deliver increased performance of backup and recovery processes.
IBM Case Foundation Starter Pack is also available and is designed to help you to implement ECM solutions more cost effectively. This full-featured ECM product provides you with ready-to-use enterprise capabilities in tiered user license configurations for smaller and departmental deployments.
The ECM Starter Pack portfolio consists of five offerings:
- IBM Content Manager Starter Pack
- IBM FileNet Content Manager Starter Pack
- IBM Content Collector Discovery Analytics Starter Pack
- IBM Enterprise Records Starter Pack
- IBM Case Foundation Starter Pack
Accessibility by people with disabilities
A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM website
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| Availability of national languages |
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Product description Language GA date
IBM Case Foundation V5.2.0 Multilingual 03/15/13
(Portuguese,
French,
Danish,
Catalan,
Russian,
Hebrew,
Arabic, Thai,
Korean,
Chinese -
Simplified,
Spanish,
Norwegian
Bokmal,
Portuguese-Brazilian,
Croatian,
German,
Swedish,
Japanese,
Chinese -
Traditional,
Hungarian,
Norwegian
Nynorsk,
Bulgarian,
English,
Romanian,
Slovenian,
Turkish,
Dutch, Czech,
Slovakian,
Italian,
Finnish,
Polish)
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| Program number |
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Program VRM Program name number 5724-R76 5.2.0 IBM Case Foundation
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| Offering Information |
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Product information is available via the Offering Information website
Also, visit the Passport Advantage® website
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| Publications |
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No publications are shipped with this product.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.
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| Technical information |
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Specified operating environment
Hardware requirements
The exact configuration needed to support your environment with satisfactory response time varies depending on the size of the objects you are working with and other factors. Individual display response times vary depending on workstation speed, memory, size of objects, and network and server workload.
For the most current and complete information about hardware for IBM Case Foundation V5.2, visit
For the most current and complete information about hardware requirements for IBM Content Manager Enterprise Edition V8.4.3, visit
For the most current and complete information about hardware requirements for IBM FileNet Content Manager V5.1, visit
For the most current and complete information about hardware requirements for IBM Content Manager OnDemand for Multiplatforms V8.5, visit
Software requirements
For the most current and complete information about software requirements for IBM Case Foundation V5.2, visit
IBM Content Manager Enterprise Edition V8.4.3 supports a breadth of server platforms.
For the most current and complete information about software requirements for IBM Content Manager Enterprise Edition V8.4.3, visit
For the most current and complete information about software requirements for IBM FileNet Content Manager V5.1, visit
For the most current and complete information about software requirements for IBM Content Manager OnDemand for Multiplatforms V8.5, visit
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Planning information
Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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| Ordering information |
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.
For more information about IBM Software Value Plus, visit
To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit
Product information
Licensed function title Product group Product
category
IBM Case Foundation Starter Pack Case Case
Add-On Foundation Foundation
IBM Case Foundation Add-On Case Case
Authorized Foundation Foundation
IBM Case Foundation Add-On Case Case
Employee Foundation Foundation
IBM Case Foundation Add-On Ext Case Case
User Foundation Foundation
IBM Case Foundation Employee Case Case
Foundation Foundation
IBM Case Foundation Ext User Case Case
Foundation Foundation
IBM Case Foundation Authorized Case Case
Foundation Foundation
IBM Case Foundation Starter Pack Case Case
Authorized Foundation Foundation
Program name PID Charge unit
number description
IBM Case Foundation Authorized 5724-R76 Per User Value
Unit
IBM Case Foundation Authorized 5724-R76 Per User Value
Unit for Linux
on System z
IBM Case Foundation Starter pack 5724-R76 Per User Value
Authorized Unit
IBM Case Foundation Starter pack 5724-R76 Per User Value
Authorized Unit for Linux
on System z
IBM Case Foundation Starter pack 5724-R76 Per User Value
Add-On Unit
IBM Case Foundation Starter pack 5724-R76 Per User Value
Add-On Unit for Linux
on System z
IBM Case Foundation Add-On 5724-R76 Per User Value
Authorized Unit
IBM Case Foundation Add-On 5724-R76 Per User Value
Authorized Unit for Linux
on System z
IBM Case Foundation Add-On Employee 5724-R76 Per User Value
Unit
IBM Case Foundation Add-On Employee 5724-R76 Per User Value
Unit for Linux
on System z
IBM Case Foundation Add-On Ext User 5724-R76 Per User Value
Unit
IBM Case Foundation Add-On Ext User 5724-R76 Per User Value
Unit for Linux
on System z
IBM Case Foundation Employee 5724-R76 Per User Value
Unit
IBM Case Foundation Employee 5724-R76 Per User Value
Unit for Linux
on System z
IBM Case Foundation Ext User 5724-R76 Per User Value
Unit
IBM Case Foundation Ext User 5724-R76 Per User Value
Unit for Linux
on System z
Charge metrics definitions
The subject programs have a new structure for licensing and pricing designed for clarity, simplicity, and unity with other products in the IBM Enterprise Content Management portfolio. The former approach relied upon licensing servers and users -- with users licensed on a Named, Concurrent, e-business, Employee, and External basis. This has been replaced with a new approach based on Value Units (VUs), with a primary focus on user access.
Value Unit (VU): VU is the unit of measure by which this program is licensed. VU Value Unit entitlements are based on the quantity of a specific designated measurement, either users or resources, for the given program. A Proof of Entitlement (PoE) must be obtained for the appropriate number of VU Value Units required for your environment as defined by the specific program terms. The VU Value Unit entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with VU Value Unit entitlements of another program. To understand these benefits of VU Value Unit licensing, and to determine how many VU Value Units to obtain for the program, contact your IBM representative.
IBM Case Foundation is available in one the following User Value Units (UVU):
- Authorized User Value Unit (AUVU): For selective licensing of users who are internal to the organization.
- Employee User Value Unit (EUVU): For collectively licensing all employees and agents who act on behalf of the organization.
- External User Value Unit (XUVU): For licensing of users who are external to the organization.
- Authorized User: An individual (named or unnamed) within or outside of the customer enterprise permitted to access the ECM software and components in any manner directly or indirectly through any means.
- Starter Pack User Value Unit (SP AUVU): For selective licensing of users who are internal to the organization per parameters set forth in the SP AUVU license conversion table and subject to additional restrictions.
Employee User: All employees of the company/subsidiary must be licensed, even if only a subset of the employees are actual users. Agents and contractors, acting on behalf of the customer, count as employees. At all times, both the number of Employee UVU entitlements and the number of Add-On Employee UVU entitlements must meet or exceed the total employee headcount of the customer enterprise. EUVU cannot be mixed with AUVU for the same product.
External User: External users are generally the customer's customers who will need infrequent, read-only access to the program. License may only be used by persons who are not employees, agents, or contractors of the customer affiliates or subsidiaries.
Add-On User License: Grants user access to incremental product capability in IBM Case Manager, given that user is already licensed for the appropriate base functionality (for example, IBM FileNet Content Manager, IBM FileNet Content Manager Starter Pack, IBM Content Manager, and IBM Content Manager Starter Pack).
Starter Pack User
The following restrictions apply:
- You may not use an IBM Case Foundation Starter Pack with a repository that at any time shares an object store and a configuration database with another repository.
- You may only use an IBM Case Foundation Starter Pack in conjunction with one repository.
- You may use an IBM Case Foundation Starter Pack Add-On in conjunction with up to two of the following repositories: IBM FileNet Content Manager, IBM FileNet Content Manager Starter Pack, IBM Content Manager, or IBM Content Manager Starter Pack.
- The maximum number of SP AUVUs that the licensee may use in conjunction with a given ECM Starter Pack, including IBM Case Foundation Starter Pack and IBM Case Foundation Starter Pack Add-On, at any time is 790 (the maximum Case Foundation Starter Pack utilization level).
Trade-up license means an entitlement that enables a licensee to exchange a license of one IBM Case Foundation Starter Pack to a license of the IBM Case Foundation program product at a specific price; a licensee may exchange a license of one IBM Case Foundation Starter Pack Add-On to a license of the IBM Case Foundation Add-On program product at a specific price. Once a trade-up license is obtained with respect to a given Case Foundation Starter Pack or Case Foundation Starter Pack Add-On, the IBM Case Foundation program license that the licensee receives replaces the licensee's original entitlement to the Case Foundation Starter Pack or Case Foundation Starter Pack Add-On and the licensee has no further right to use the Starter Pack.
For each Authorized User accessing the Case Foundation Starter Pack or Case Foundation Starter Pack Add-On (collectively as Starter Pack), licensee must have the number of AUVU entitlements set forth in the IBM Case Foundation Starter Pack or IBM Case Foundation Starter Pack Add-On Authorized User Value Unit license conversion table that corresponds to the number of Authorized Users accessing the Starter Pack at any time. At no time may the number of Authorized Users accessing the Starter Pack or any component of the Starter Pack in any manner, directly or indirectly or through any other means, exceed licensee's entitlement to use the Starter Pack, as indicated on the applicable PoE.
In the event licensee reaches the maximum SP utilization level with respect to a given IBM Case Foundation Starter Pack or IBM Case Foundation Starter Pack Add-On, if licensee wishes to increase their entitlement to use the Starter Pack, licensee must contact an IBM representative or an IBM Business Partner to purchase a trade-up license at the then-current rates for such license. Additional charges, such as the cost of the additional licenses, will also apply.
Product pricing
Each product has a fixed price per UVU. Customers license the appropriate number of UVUs to provide access to a corresponding user population.
Cumulative volume discounting
As the user quantity increases, the number of UVUs increase albeit at a slower rate. Value Unit license conversion tables establish the required number of UVUs for a specified number of users. Volume discounting examples:
- 100 authorized users require 85 AUVUs.
- 1,000 authorized users require 600 AUVUs.
- 5,000 authorized users require 2,500 AUVUs.
Content Manager configuration example:
- Content Manager AUVU price = $Y per AUVU
- 5,000 authorized users require 2,500 AUVUs
- Total price = $Y x 2,500
Passport Advantage program licenses
IBM Case Foundation
Part description Part
number
IBM Case Foundation Starter Pack Add On
IBM Case Foundation Str Pk AddOn Auth UVU SW S&S D0C58LL
Reinstate 12 Mo
IBM Case Foundation Str Pk AddOn Authorized UVU Annual E08D9LL
SW S&S Rnwl
IBM Case Foundation Str Pk AddOn Authorized UVU Lic + D0C57LL
SW S&S 12 Mo
IBM Case Foundation
Part description Part
number
IBM Case Foundation Starter Pack Authorized
IBM Case Foundation Starter Pack Auth UVU Annual SW S&S E07MPLL
Rnwl
IBM Case Foundation Starter Pack Auth UVU Lic + SW S&S D0AR6LL
12 Mo
IBM Case Foundation Starter Pack Auth UVU SW S&S D0AR7LL
Reinstate 12 Mo
IBM Case Foundation
Part description Part
number
IBM Case Foundation Employee
IBM Case Foundation Employee UVU Annual SW S&S Rnwl E04YCLL
IBM Case Foundation Employee UVU Lic + SW S&S 12 Mo D047HLL
IBM Case Foundation Employee UVU SW S&S Reinstate 12 Mo D047ILL
IBM Case Foundation
Part description Part
number
IBM Case Foundation Add-On Authorized
IBM Case Foundation Add-On Auth UVU Annual SW S&S Rnwl E04Y6LL
IBM Case Foundation Add-On Auth UVU Lic + SW S&S 12 Mo D0475LL
IBM Case Foundation Add-On Auth UVU SW S&S Reinstate 12 D0476LL
Mo
IBM Case Foundation
Part description Part
number
IBM Case Foundation Authorized
IBM Case Foundation Auth UVU Annual SW S&S Rnwl E04Y8LL
IBM Case Foundation Auth UVU Lic + SW S&S 12 Mo D0479LL
IBM Case Foundation Auth UVU SW S&S Reinstate 12 Mo D047ALL
IBM Case Foundation
Part description Part
number
IBM Case Foundation Add-On Ext User
IBM Case Foundation Add-On External UVU Annual SW S&S E04YNLL
Rnwl
IBM Case Foundation Add-On External UVU Lic + SW S&S 12 D0485LL
Mo
IBM Case Foundation Add-On External UVU SW S&S D0486LL
Reinstate 12 Mo
IBM Case Foundation
Part description Part
number
IBM Case Foundation Add-On Employee
IBM Case Foundation Add-On Employee UVU Annual SW S&S E04YMLL
Rnwl
IBM Case Foundation Add-On Employee UVU Lic + SW S&S 12 D0482LL
Mo
IBM Case Foundation Add-On Employee UVU SW S&S D0483LL
Reinstate 12 Mo
IBM Case Foundation
Part description Part
number
IBM Case Foundation External User
IBM Case Foundation External UVU Annual SW S&S Rnwl E04Y5LL
IBM Case Foundation External UVU Lic + SW S&S 12 Mo D0473LL
IBM Case Foundation External UVU S&S Reinstate 12 Mo D0474LL
Passport Advantage trade-up licenses
IBM Case Foundation
Precursor product Trade-up product Trade-up
part
number
IBM Case Foundation
Authorized
IBM Case Foundation Case Found AUVU Frm StrPk D0AR4LL
Starter Pack Authorized Case Found AUVU Trade Up
Lic + SW S&S 12 Mo
IBM Case Foundation
Precursor product Trade-up product Trade-up
part
number
IBM Case Foundation Add-On
Authorized
IBM Case Foundation Case Found AddOn AUVU Frm D0C5BLL
Starter Pack Add On Case Found StPk AddOn AUVU
Trd Up Lic+SW S&S 12
IBM FileNet eProcess Svcs Case Found Add-On AUVUFrm D0CR8LL
Authorized FN eProc Svcs AUVU Trade
Up Lic+SW S&S 12Mo
IBM Case Foundation
Precursor product Trade-up product Trade-up
part
number
IBM Case Foundation Add-On
Employee
IBM FileNet eProcess Case Foundation AddOn EUVU D0CR9LL
Services Employee Fm FN eProcess EUVU Trade
Up Lic + SW S&S 12 Mo
IBM Case Foundation
Precursor product Trade-up product Trade-up
part
number
IBM Case Foundation Add-On
External User
IBM FileNet eProcess Case Foundation addon XUVU D0CR7LL
TradeUp fm FN eProcess
XUVU Lic+SW S&S 12 Mo
Passport Advantage supply
Program name/description Part
number
IBM Case Foundation V5.2.0
IBM Case Foundation V5.2 Multilingual Multiplatform BQ036ML
Media Pack
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
IBM Case Foundation V5.2.0
Entitled maintenance Media packs description Part
offerings description number
Case Foundation Add-On IBM Case Foundation V5.2 BQ036ML
Authorized per UVU Multilingual Multiplatform
Media Pack
Case Foundation Add-On IBM Case Foundation V5.2 BQ036ML
Employee UVU Multilingual Multiplatform
Media Pack
Case Foundation Add-On IBM Case Foundation V5.2 BQ036ML
External User UVU Multilingual Multiplatform
Media Pack
Case Foundation Authorized IBM Case Foundation V5.2 BQ036ML
per UVU Multilingual Multiplatform
Media Pack
Case Foundation Employee IBM Case Foundation V5.2 BQ036ML
UVU Multilingual Multiplatform
Media Pack
Case Foundation External IBM Case Foundation V5.2 BQ036ML
User UVU Multilingual Multiplatform
Media Pack
Case Foundation AddOn IBM Case Foundation V5.2 BQ036ML
Authorized Per User Value Multilingual Multiplatform
Unit for Linux on System z® Media Pack
Case Foundation AddOn IBM Case Foundation V5.2 BQ036ML
Employee Per User Value Multilingual Multiplatform
Unit for Linux on System z Media Pack
Case Foundation AddOn IBM Case Foundation V5.2 BQ036ML
External Per User Value Multilingual Multiplatform
Unit for Linux on System z Media Pack
Case Foundation Authorized IBM Case Foundation V5.2 BQ036ML
Per User Value Unit for Multilingual Multiplatform
Linux on System z Media Pack
Case Foundation Employee IBM Case Foundation V5.2 BQ036ML
Per User Value Unit for Multilingual Multiplatform
Linux on System z Media Pack
Case Foundation External IBM Case Foundation V5.2 BQ036ML
Per User Value Unit for Multilingual Multiplatform
Linux on System z Media Pack
Case Foundation Starter IBM Case Foundation V5.2 BQ036ML
Pack Add On Authorized Per Multilingual Multiplatform
User Value Unit for Linux Media Pack
on System z
Case Foundation Starter IBM Case Foundation V5.2 BQ036ML
Pack Add On Authorized Multilingual Multiplatform
User Value Unit Media Pack
Case Foundation Starter IBM Case Foundation V5.2 BQ036ML
Pack Authorized User Value Multilingual Multiplatform
Unit Media Pack
Case Foundation Starter IBM Case Foundation V5.2 BQ036ML
Pack Authorized User Value Multilingual Multiplatform
Unit for Linux on System z Media Pack
Cross-platform products
Cross-platform products for use on System z
Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.
Cross-platform product for use on System z IFL engines or zEnterprise® BladeCenter® Extension
Order the part numbers that follow when the product is intended to run on the zEnterprise BladeCenter Extension and/or Linux operating system on System z IFL engines. If the product is not intended to run in these environments, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.
IBM Case Foundation
Part description Part
number
IBM Case Foundation Authorized
IBM Case Foundation Auth UVU Linux on System z Annual E07B5LL
SW S&S Rnwl
IBM Case Foundation Auth UVU Linux on System z Lic + SW D09WNLL
S&S 12 Mo
IBM Case Foundation Auth UVU Linux on System z SW S&S D09WQLL
Reinstate 12 Mo
IBM Case Foundation
Part description Part
number
IBM Case Foundation Add-On Authorized
IBM Case Foundation Add-On Auth UVU Linux on System z E07B9LL
Annual SW S&S Rnwl
IBM Case Foundation Add-On Auth UVU Linux on System z D09X8LL
Lic+SW S&S 12 Mo
IBM Case Foundation AddOn Auth UVU Lnx on Sys z SW S&S D09WTLL
Reinstate 12 Mo
IBM Case Foundation
Part description Part
number
IBM Case Foundation Employee
IBM Case Foundation EUVU Lnx on Sys z Annual SW S&S E07BCLL
Rnwl
IBM Case Foundation EUVU Lnx on Sys z Lic+SW S&S 12 Mo D09WZLL
IBM Case Foundation EUVU Lnx on Sys z SW S&S Reinstate D09X1LL
12 Mo
IBM Case Foundation
Part description Part
number
IBM Case Foundation External User
IBM Case Foundation External UVU Linux on System z E07BDLL
Annual SW S&S Rnwl
IBM Case Foundation External UVU Linux on System z Lic D09X2LL
+ SW S&S 12 Mo
IBM Case Foundation External UVU VU Linux on System z D09X3LL
SW S&S Reinstate12Mo
IBM Case Foundation
Part description Part
number
IBM Case Foundation Add-On Employee
IBM Case Foundation Add-On EUVU Lnx on Sys z Annual SW E07B8LL
S&S Reinstate 12 Mo
IBM Case Foundation Add-On EUVU Lnx on Sys z SW S&S D09WVLL
Reinstate 12 Mo
IBM Case Foundation Add-On Employee UVU Linux on System D09WULL
z Lic+SW S&S 12 Mo
IBM Case Foundation
Part description Part
number
IBM Case Foundation Add-On Ext User
IBM Case Foundation Add-On External UVU Lnx on Sys z E07AXLL
Annual SW S&S Rnwl
IBM Case Foundation Add-On External UVU Lnx on Sys z D09W1LL
Lic + SW S&S 12 Mo
IBM Case Foundation Add-On External UVU Lnx on Sys z SW D09W6LL
S&S Reinstat 12 Mo
IBM Case Foundation
Part description Part
number
IBM Case Foundation Starter Pack Authorized
IBM Case Foundation Starter Pack AUVU Linux on System z E08HZLL
Annual SW S&S Rnwl
IBM Case Foundation Starter Pack AUVU Linux on System z D0CC7LL
Lic + SW S&S 12 Mo
IBM Case Foundation Starter Pack AUVU Lnx on Sys z SW D0CC8LL
S&S Reinstate 12 Mo
IBM Case Foundation
Part description Part
number
IBM Case Foundation Starter Pack Add On
IBM Case Foundation Str Pk AddOn Auth UVU Lnx on Sys z D0C5ALL
SW S&S Reinstate 12 Mo
IBM Case Foundation Str Pk AddOn Authorized UVU Linux D0C59LL
on Sys z Lic+SW S&S 12 Mo
IBM Case Foundation Str Pk AddOn Authorized UVU Lnx on E08DALL
Sys z Annual SW S&S Rnwl
Trade-up licenses for cross-platform products
IBM Case Foundation
Precursor product Trade-up product Part
number
IBM Case Foundation Add-On
Authorized
IBM Case Foundation Case Fnd AO AUVU Lnx Sys z D0C5CLL
Starter Pack Add On Frm Case Foundation StPk
AO AUVU Lnx Sys z TradeUp
Lic+SWS&S 12 Mo
IBM Case Foundation
Precursor product Trade-up product Part
number
IBM Case Foundation
Authorized
IBM Case Foundation Case Foundation AUVU Lnx D0CIMLL
Starter Pack Authorized Sys z TradeUp Frm Case
Foundation StrPk AUVU Lnx
Sys z TradeUp Lic+SW
S&S12Mo
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| Terms and conditions |
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
Licensing
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.
Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
This software license includes Software Subscription and Support (also referred to as Software Maintenance).
License Information form number
Program name Program Form number
number
IBM Case Foundation 5724-R76 L-LSAS-92RSX9
The program's License Information will be available for review on the IBM Software License Agreement website
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support
Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee
For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
International Passport Agreement
Volume orders (IVO)
No
Passport Advantage applies
Yes, and through the Passport Advantage website at
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Software Subscription and Support applies
Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.
While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at
Other terms
System i® Software Maintenance applies
No
Educational allowance available
Not applicable.
Statement of good security practices
IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.
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| Prices |
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Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus, Additional information is also available at
Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
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| AP distribution |
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Country/Region Announced AP IOT ASEAN* Yes India/South Asia** Yes Australia Yes People's Republic of China Yes Hong Kong S.A.R. of the PRC Yes Macao S.A.R. of the PRC Yes Taiwan Yes Korea Yes New Zealand Yes Japan IOT Japan Yes
*Brunei Darussalam, Indonesia, Cambodia, Lao People's Democratic Republic, Malaysia, Philippines, Singapore, Thailand, and Vietnam
**Bangladesh, Bhutan, India, Sri Lanka, Maldives, Nepal, and Afghanistan
Trademarks
IBM, FileNet, DB2, Cognos, WebSphere, Tivoli, Passport Advantage, Express, System z, zEnterprise, BladeCenter and System i are registered trademarks of IBM Corporation in the United States, other countries, or both.
Oracle and Java are trademarks of Oracle and/or its affiliates in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
