Hardware withdrawal: IBM System Storage EXP810 series and selected features

IBM Canada Ltd. Withdrawal Announcement A12-0857
October 23, 2012

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Overview Overview Replacement product information Replacement product information
Withdrawn products Withdrawn products

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Effective December 15, 2012, IBM® will withdraw from marketing the following IBM System Storage® DS4000® series models and features.

On or after the effective date of withdrawal, you can no longer order these products directly from IBM .

For new orders, the customer requested arrival date (CRAD) can be no later than December 31, 2012. You can obtain the products on an as-available basis through IBM Business Partners.

If you have a continuing need for this machine/model type, visit the IBM Certified Used website to check on availability or utilize request a quote to communicate your specific requirements. IBM Certified Used Equipment™ has the largest inventory of used IBM systems that are refurbished, tested, and warranted for a minimum of 90 days. For further information, visit


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Withdrawn products
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                                              Machine Model   Feature
Description                                   Type    number  number
System Storage EXP810 Expansion Unit          1812    81A
AAP Administrative Indicator                  1812    81A     0007
Storage Bid Machine Select                    1812    81A     0997
Bulk Order                                    1812    81A     5555
Plant Integrate in 2101-200 Rack              1812    81A     9201
Field Integrate                               1812    81A     9202
Balanced Warehouse Solution                   1812    81A     0710

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Replacement product information
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There is no direct replacement for the EXP810. You can use following products for future storage capacity growth:

Replacement products     type
V7000 Storage System     2076
DS3500 Storage System    1746

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Direct customer support
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The IBMLink ServiceLink library of answered questions and other technical information for the product remains available.

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Order processing
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IBM will accept orders for these products only before the withdrawal date. If you defer the shipment date currently assigned to an existing order for a withdrawn product, IBM may not be able to supply the product. IBM will process existing orders without assigned shipment dates and new orders on an "as available" basis. This means that if supply is available, IBM will assign an estimated shipment date. Otherwise, IBM will advise you, not later than one month after effective date of withdrawal, your order cannot be accepted.

As your option, you may cancel existing orders for withdrawn products before shipment without penalty.

Your IBM representative or IBM Business Partner can provide you with information about available replacement products.


IBM Certified Used Equipment is a trade-mark of IBM Corporation in the United States, other countries, or both.

IBM, System Storage and DS4000 are registered trade-marks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trade-marks or service marks of others.

tm Trade-mark owned by International Business Machines Corporation and is used under license by IBM Canada Ltd.

® Registered trade-mark of International Business Machines Corporation and is used under license by IBM Canada Ltd.

(**) Company, product or service name may be a trade-mark or service mark of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:


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