IBM Endpoint Manager V9.0, built on BigFix technology, delivers enhanced capabilities and expanded platform support to provide comprehensive security and operations management solutions
IBM Latin America Software Announcement LP13-0096March 5, 2013
ENUSLP13-0096.PDF
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| At a glance |
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IBM® Endpoint Manager V9.0 delivers consolidated lifecycle management and security and compliance solutions. The policy-based engine automates day-to-day operational tasks and enforces security and compliance standards to maximize productivity and reduce downtime by:
- Providing heterogeneous support for servers, workstations, laptops and mobile devices, including unified mobile device management capabilities for Android, iOS, Symbian, and Windows™ Mobile and Windows Phone 8
- Streamlining provisioning of new computers, automatically layering on software and configuration policies based on triggers such as group membership
- Reporting on compliance drifts and remedying configuration issues according to desired work-ready state defined policies
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| Overview |
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IBM Endpoint Manager, built on BigFix technology, delivers endpoint lifecycle and security management through a single, lightweight, extensible infrastructure. The solution consolidates management of servers, desktops, laptops and mobile devices with clear, accurate reporting and control over today's increasingly complex physical and virtual infrastructures.
IBM Endpoint Manager enables organizations to securely manage even intermittently connected mobile users, delivering continuous updates regardless of connectivity to the internal corporate network and enforcing policies offline to ensure regulatory compliance. This dynamic, content-driven messaging and management system allows for quick delivery and adoption of new product capabilities and enables organizations to easily tailor solutions to meet their specific requirements. IBM Endpoint Manager unified management platform includes:
- Lifecycle management (asset discovery and inventory, software distribution, patch management, operating system deployment, remote control)
- Security and compliance (security configuration management, vulnerability management, patch management, anti-virus and anti-malware client management, network self-quarantine)
- Patch management
- Power® management
- Software use analysis
- Mobile device management
- Core protection
- Server automation
IBM Endpoint Manager V9.0 adds new core capabilities and extends its platform coverage to include:
- More flexible deployment options with the addition of support for Red Hat Enterprise Linux™ and DB2® as an IBM Endpoint Manager Server platform
- Native encryption capabilities for server to client communication and additional security configuration options for managing Internet connected computers and mobile devices
- Extended support for deployment of agents to Solaris 11, Debian 6, and Ubuntu 12.04 in addition to previously released support for Mac OS X 10.8 and Windows 8 and Windows Server 2012
- New, simplified Representational State Transfer (REST) based application programming interfaces (APIs) and an easy-to-use command line interface
IBM Endpoint Manager for Lifecycle Management:
- Software distribution capability includes an enhanced end-user interface that enables users to provision computers from a list of administrator approved applications.
- Operating system deployment capability includes fully integrated bare metal deployment and re-image capabilities. Additional driver management enhancements make driver library upkeep simple and deploying images a breeze.
- Remote control capability adds Internet brokered connection support for establishing remote control sessions with endpoints located outside of the managed enterprise network.
IBM Endpoint Manager for Security and Compliance:
- Security configuration management capability expands coverage to include support for Center for Internet Security (CIS) security benchmarks and introduces enhanced reporting capabilities.
IBM Endpoint Manager for Patch Management:
- Adds offline patch capabilities for managing virtualized environments, including guest-host relationship reporting for ESXi servers.
- Expands Windows patch coverage to include nonsecurity patch content for critical updates and service packs.
IBM Endpoint Manager for Software Use Analysis:
- Unified Software Catalog capability expands coverage to include support for UNIX™ and Linux operating systems, and IBM Tivoli® Endpoint Manager Analytics component introduces enhanced reporting capabilities.
- Bundles IBM Tivoli Asset Discovery for distributed product.
IBM Endpoint Manager for Mobile Devices:
- Adds unified device management capabilities for Android, iOS, Windows Phone 8, Windows RT, BlackBerry, and Symbian, including integration with mobile application development tools.
IBM Endpoint Manager for Core Protection:
- Adds support for Windows 8 and Windows 2012, VDI Smart Scan optimizations, integrated access to a Threat Encyclopedia to learn more about detected threats, as well as a variety of other enhancements.
- Adds support for Windows 8 and Windows 2012, data loss prevention support for Microsoft™ Office 2013, updated Gmail support, as well as a variety of other enhancements in the data protection add-on for IBM Endpoint Manager.
IBM Endpoint Manager for Server Automation:
- Includes the ability to sequence Tivoli Endpoint Manager Fixlets, tasks, and baselines in an automation plan to suit customer's best practices
- Provides additional hypervisor operations to aid in building and managing virtual machines (for example, create virtual machine from template, modify virtual machine, delete virtual machine, snapshot virtual machine)
- Provides the ability to do simple middleware management tasks to support operating system patching for clustered servers (for example, create, start, stop, drop, instances and profiles for IBM WebSphere® Application Server and IBM DB2 )
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| Key prerequisites |
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For details, refer to the Hardware and software requirements sections.
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| Planned availability date |
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- March 8, 2013 - Electronic general delivery
- April 5, 2013 - Physical media general availability
Refer to the Availability of national languages section for national language availability.
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| Description |
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IBM Endpoint Manager V9.0 provides new security configuration options for managing Internet connected computers and mobile devices as well as native encryption capabilities to enable even simpler setup of secure data transfers and password management policies. Data is encrypted per targeted endpoint and is stored in encrypted form in the database, ensuring only the intended party is able to decrypt the information.
With expanded platform coverage, Endpoint Manager V9.0 introduces an option to deploy the Enterprise Manager server on Red Hat Enterprise Linux and IBM DB2 in addition to existing support for Microsoft Windows and SQL Server configurations. Newly supported agent platforms in V9.0 include Solaris 11, Debian 6, and Ubuntu 12.04 in addition to previously released support for Mac OS X 10.8, Windows 8, Windows RT, and Windows Server 2012.
Other major enhancements in IBM Endpoint Manager V9.0 products
IBM Endpoint Manager for Lifecycle Management
IBM Endpoint Manager for Lifecycle Management delivers comprehensive and powerful solutions for IT operations. The suite adds the following major capabilities:
- Includes enhanced software distribution capabilities
- Enables end users to self-provision software by selecting from a list of administrator-approved applications
- Allows administrators to maintain and update applications lists quickly and easily for end-user self-provisioning and for enforcing policies around required applications
- Retrieves software package block error codes automatically for enhanced troubleshooting and reporting capabilities
- Migrates orphaned software packages
- Provides deeply integrated bare metal and operating system re-imaging support
- Provisions Windows operating systems from bare metal through the Endpoint Manager infrastructure
- Enables administrators to seamlessly trigger deployment of applications and configuration policies post imaging to complete the provisioning process and provides full customization capabilities for desktop personalization
- Supports Internet brokered connections for complete remote control functionality regardless of connection type
IBM Endpoint Manager for Security and Compliance
IBM Endpoint Manager for Security and Compliance ensures endpoint security across the organization. The suite adds the following major capabilities:
- Expands coverage to include Center for Internet Security (CIS) security benchmarks for Windows and UNIX operating systems
- Provides enhanced reporting functions including save to PDF and scheduled report options
- Simplifies management of updates to customized security configuration management policies
IBM Endpoint Manager for Patch Management:
- Provides enhanced AIX® patching capabilities to give administrators the option of installing updates from Network File System (NFS) shares or from the local file system
- Expands Solaris patch content to include support for Critical Patch Updates in addition to existing support for patch clusters and individual security, recommended, and configuration updates
- Adds patch support for CentOS 6 operating systems
- Supports native dependency resolution for Ubuntu utilizing the apt-get tool
- Enhances offline patch management for virtual machines, complete with network quarantine and schedule power on and power off capabilities
- Enhances audit capabilities for ESXi hypervisor host patch management
- Delivers host-guest relationship reporting for virtual environments
- Adds patch support for Windows nonsecurity updates, specifically for critical updates and Service Packs.
IBM Endpoint Manager for Power Management:
- Adds support for complex power profiles
- Provides support for Wake-on-LAN (WOL) redirected broadcasts
IBM Endpoint Manager for Software Use Analysis
IBM Endpoint Manager for Software Use Analysis provides software asset discovery and reporting across heterogeneous operating systems to optimize software spending, effectively manage software compliance with respect to vendor audits, and comply with country and market regulations.
IBM Tivoli Asset Discovery for distributed is now supported as part of IBM Endpoint Manager for Software Use Analysis. If you purchased IBM Endpoint Manager for Software Use Analysis licenses and are current with Software Subscription and Support, you will be entitled to IBM Tivoli Asset Discovery for distributed for use as part of IBM Endpoint Manager for Software Use Analysis. IBM Tivoli Asset Discovery for distributed helps you maintain an up-to-date inventory of installed distributed software, hardware, and software use data and is the recognized IBM product, together with IBM License Metric Tool, for providing audit reports for products that are licensed under the IBM Passport Advantage® virtualization capacity (sub-capacity) licensing. The IBM Endpoint Manager for Software Use Analysis suite adds the following product capabilities:
- Adds support for the Common Inventory Tool component to identify and discover software products based on signatures across operating systems.
- Adds the Software Knowledge Base Tool component for managing complex software signature definitions and differentiating between software identification and software usage signatures across operating systems for IBM , non-IBM, and custom applications.
- The Software Use Analysis server leverages the Tivoli Endpoint Manager Analytics component, which provides:
- Advanced searching and filtering criteria
- Table view aggregation of collected software scans and raw usage data for easy navigation and filtering
- Data export into common separated value (CSV) and portable document format (PDF) format files on all views and reports for improved consumability
IBM Endpoint Manager for Mobile Devices:
- Delivers a self-service portal for end-user management of mobile devices
- Simplifies setup through seamless integration with Active Directory and Lightweight Directory Access Protocol (AD/LDAP)
- Enables end users to issue wipe, lock, and reset password commands from the portal
- Provides customized enrollment options
- Supports authenticated enrollment through AD/LDAP integration
- Adds a custom end-user license agreement or enables customization of the enrollment process through organization specific question sets
- Supports bulk distribution of certificates
- Adds Enterprise Application Store
- Quickly and easily deploy applications to mobile devices
- Directly import applications into the Enterprise Application Store from Worklight® Application Center
- Consolidates management for Android, iOS, Windows Phone 8, Windows RT, BlackBerry, and Symbian devices
- Deploys advanced iOS profile options including Simple Certificate Enrollment Protocol (SCEP), Lightweight Directory Access Protocol (LDAP), Credentials, Access Point Name (APN), web clips, and enterprise Wi-Fi profiles
- Extends key management functionality for Android devices through support of NitroDesk TouchDown and Samsung's custom enterprise APIs
- Enables administrators to locate lost devices through location services for iOS
- Ensures security compliance
- Detects unlocked or jailbroken devices
- Ensures mobile security compliance through standard checks for Center for Internet Security (CIS) benchmarks
IBM Endpoint Manager for Core Protection:
- Expands platform coverage to include support for Windows 8 and Windows 2012
- Adds optimized Virtual Desktop Infrastructure Smart Scan to ensure proper resource utilization for virtualized environments
- Provides integrated access to a Threat Encyclopedia for additional information about detected threats
- Introduces data protection add-on module to prevent sensitive data loss
IBM Endpoint Manager for Server Automation:
- Enables you to automate complex data center tasks through advanced task sequencing capabilities
- Helps provision and manage virtual servers
- Supports creation of new virtual machines from templates
- Provides the ability to create and manage instances and profiles for IBM WebSphere Application Server and IBM DB2
IBM Endpoint Manager unified management platform is made up of four components, which create a lightweight communications fabric for continuous delivery and enforcement of a vast array of third-party enterprise security and system management services. The four components are the endpoint agent, server, policy messages (fixlets), and relays.
Endpoint Agent
The Endpoint Agent is the brain of the IBM Endpoint Manager platform. Continuously assessing the endpoint and enforcing policy, regardless of connectivity, this single, multipurpose agent represents a departure from traditional client-server architectures and powers a resilient distributed intelligent infrastructure.
Server
The IBM Endpoint Manager Server component can manage up to 250,000 agents without requiring advanced resource configuration for the hardware server it will be installed on. You can use available commercial lower end hardware servers to install and run IBM Endpoint Manager Server even when the managed environment consists of 250,000 targets. When needed, scalability for environments over 250,000 endpoints is provided via a multiserver architecture.
Policy messages
Policy messages, also known as IBM fixlet messages, communicate policy information between agents and server environments. Policy messages can contain logical criteria to trigger specific actions, for example, if vulnerability X exists on this client, update software module Y with the appropriate package. Additionally, you can use the policy messages included with IBM Endpoint Manager, which are delivered through the IBM Endpoint Manager content delivery service, or you customize your own:
- Open architecture that allows users to easily create their own policies
- Secure authentication and audit trail
Relays
Relays act as communication and aggregation points and staging areas for policy messages and patch and remediation content. Relays help reduce network bandwidth requirements and provide an added degree of fault- tolerance for the management systems. Relays can be installed on existing hardware, including desktops and multipurpose systems such as file or print servers. No dedicated hardware is required.
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| Product positioning |
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IBM Endpoint Manager V9.0 provides consolidated security and operations management, simplifying and streamlining endpoint management, while increasing accuracy and productivity.
IBM Endpoint Manager V9.0 drives cost savings for software licensing and compliance with sophisticated detection capabilities across Windows and UNIX platforms.
With the rise in corporate and bring your own device smartphones and tablet devices, IBM Endpoint Manager V9.0 delivers comprehensive mobile device management solutions to address both business and technical controls to ensure data security and compliance.
IBM Endpoint Manager V9.0 extends visibility and control to data center servers and the cloud by improving security through patching offline virtual machines and reducing total cost of ownership (TCO) and downtime with automated server provisioning and configuration tasks.
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| Availability of national languages |
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The products in this announcement support Group 1 and Group 2 languages, and will be available on March 8, 2013:
- Brazilian Portuguese
- French
- German
- Italian
- Japanese
- Korean
- Spanish
- Simplified Chinese
- Traditional Chinese
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| Program number |
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Program Program number VRM name 5725-C43 9.0 IBM Endpoint Manager for Lifecycle Management 5725-C44 9.0 IBM Endpoint Manager for Security and Compliance 5725-C45 9.0 IBM Endpoint Manager for Patch Management 5725-C46 9.0 IBM Endpoint Manager for Power Management 5725-F57 9.0 IBM Endpoint Manager for Software Use Analysis 5725-D25 9.0 IBM Endpoint Manager for Core Protection 5725-H27 9.0 IBM Endpoint Manager for Server Automation 5725-F99 9.0 IBM Endpoint Manager for Mobile Devices
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| Education support |
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.
For additional information, visit
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| Offering Information |
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Product information is available via the Offering Information website
Also, visit the Passport Advantage website
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| Publications |
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No publications will be shipped with this product.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.
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| Technical information |
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Specified operating environment
Hardware and software requirements
IBM Endpoint Manager supports running the Endpoint Manager server on Windows server operating systems, specifically Windows Server 2003, or later. The supported database versions for Endpoint Manager servers running on Windows are SQL Server 2005, or later.
IBM Endpoint Manager V9.0 introduces additional support for running the Endpoint Manager server on Red Hat 6 64-bit operating systems. The supported database version for Endpoint Manager servers running on Red Hat 6 is IBM DB2 10.1 Workgroup Server Edition (WSE).
View the complete list of supported platforms for each Endpoint Manager product
- IBM Endpoint Manager for Lifecycle Management:
- IBM Endpoint Manager for Patch Management:
- IBM Endpoint Manager for Power Management:
- IBM Endpoint Manager for Security and Compliance:
- IBM Endpoint Manager for Core Protection:
- IBM Endpoint Manager for Mobile Devices:
- IBM Endpoint Manager for Software Use Analysis:
- IBM Endpoint Manager for Server Automation:
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.
IBM Electronic Support
The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement, at no additional charge.
Read about the Electronic Support portfolio of tools
Access the IBM Support Portal
Access the online Service Request tool
Planning information
Packaging
IBM Endpoint Management Solution V9.0 is distributed with:
- International Program License Agreement (Z125-3301)
- License Information document number:
License number Pid number License document name L-TBRN-947LDU 5725-C43 IEM for Lifecycle Management L-TBRN-947LS8 5725-C43 IEM Starter Kit for Lifecycle Management L-TBRN-947LEC 5725-C44 IEM for Security and Compliance L-TBRN-8XPR2E 5725-C45 IEM for Patch Management L-TBRN-947LEM 5725-C46 IEM for Power Management L-TBRN-947LRR 5725-D25 IEM for Core Protection L-TBRN-947LRX 5725-D25 IEM for Core Protection for Data Protection Add on L-TBRN-947LR6 5725-F99 IEM for Mobile Devices L-MRAI-947E4Z 5725-F57 IEM for Software Use Analysis L-TBRN-94FQ69 5725-H27 IEM for Server Automation - IBM Endpoint Manager Solution V9.0 Quick Start Guide
- CD-ROMs or DVDs
Security, auditability, and control
IBM Endpoint Manager Solution V9.0 uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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| Licensing metric definitions and pricing examples |
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Client Device
Client Device is a unit of measure by which the program can be licensed. A Client Device is a single user computing device or special purpose sensor or telemetry device that requests the execution of or receives for execution a set of commands, procedures, or applications from or provides data to another computer system that is typically referred to as a server or is otherwise managed by the server. Multiple Client Devices may share access to a common server. A Client Device may have some processing capability or be programmable to allow a user to do work. Examples include, but are not limited to actuators, appliances, automated teller machines, automatic meter readers, cash registers, disk drives, desktop computers, kiosks, notebook computers, personal digital assistant, point-of-sale terminals, sensors, smart meters, tape drives, and technical workstations. Licensee must obtain entitlements for every Client Device which runs, provides data to, uses services provided by, or otherwise accesses the program and for every other computer or server on which the program is installed.
Resource Value Unit (RVU)
RVU is a unit of measure by which the program can be licensed. RVU Proofs of Entitlement (PoEs) are based on the number of units of a specific resource used or managed by the program. Licensee must obtain entitlements for this program sufficient to cover the resources managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for licensee's environment for the specific resources as specified in the resource table found in the program's announcement and/or License Information document. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource.
Standby or backup systems
For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other licenses or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.
As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.
Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.
Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.
Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.
Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data, or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switchover between programs, databases, or other resources to occur.
Pricing examples
The resource for the purpose of the RVU calculation is Activated Processor Cores managed by the program. An Activated Processor Core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions. Licensee can deploy the program using either full capacity licensing or virtualization capacity (Sub-Capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (refer to the webpage below). If using full capacity licensing, each Activated Processor Core in the physical hardware environment managed by the program must be counted, except for those servers from which the program permanently no longer manages. If using virtualization capacity licensing, the Virtualization Capacity License Counting Rules at
defines how many Activated Processor Cores must be counted.
The RVU table for Tivoli Endpoint Manager is below:
Tier From quantity To quantity Factor 1 0 2,500 1.00 2 2,501 10,000 0.80 3 10,001 50,000 0.60 4 50,001 150,000 0.40 5 150,001 - 0.20
Pricing example 1
A customer wishes to license Tivoli Endpoint Manager for the servers in the following core environment.
Distributed servers
- 20 one processor, single core servers
- 65 one processor, dual core servers
- 12 two processor, dual core servers
- 10 two processor, quad core servers
- One eight processor, dual core server with two virtual or logical partitions
- One four processor, quad core server
- One z800 server with two uniprocessor IFLs running Linux (also known as Linux on System z® )
Note: Linux on System z offerings may not be available for all Tivoli products. This licensing example assumes such availability. Linux on System z offerings have distinctly orderable part numbers in Passport Advantage , which should be used when ordering entitlements for IFLs running Linux .
If pricing products without a Linux on System z offering, you should exclude the z800 server entitlement requirement indicated below.
The customer wants to manage the applicable distributed server environment with Tivoli Endpoint Manager:
Systems Quantity in Processor cores managed customer environment to be licensed One processor, 20 20 single core One processor, 65 130 dual core Two processors, 12 48 dual core Two processors, 10 80 quad core Eight Processors, 1 16 Dual Core (2 logical partitions) Four Processors, 1 16 Quad Core z800 server with 1 2 2 uniprocessor IFLs (requires Linux on System z availability) is managed Total processors to 312 be licensed
Based on the 312 managed cores, the customer would require 312 RVUs of Tivoli Endpoint Manager.
Pricing example 2
A customer wishes to license Tivoli Endpoint Manager in the following core environment:
Servers with 45,000 Managed Cores 25,000 Client Devices
The following calculation is used to determine the number of RVUs required to license the 45,000 managed cores in the server environment.
Tier Quantity of Managed Cores RVUs 1 2,500 2,500 2 7,500 6,000 3 35,000 21,000 Total 29,500
The first tier based on the RVU table is used to calculate the first 2,500 managed cores at a factor of 1 per core or in the case above 2,500 RVUs (2,500 x 1.) The second tier is used to calculate the managed cores from 2,501 to 10,000 at a .8 factor or 7,500 x .8 = 6,000. The third tier is used for those managed cores between 10,001 and 50,000. In the example, 35,000 of the managed cores reside in tier 3 or 35,000 x .6 = 21,000. Adding the RVUs together for each tier, the customer requires 29,500 RVUs to license the 45,000 managed cores.
In addition, the customer would require 25,000 of the client device part number to license the 25,000 client devices in the environment.
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| Ordering information |
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Product group: Tivoli Endpoint Manager
Product:
IBM Endpoint Manager for Lifecycle Management (5725-C43)
IBM Endpoint Manager for Security & Compliance (5725-C44)
IBM Endpoint Manager for Patch Management (5725-C45)
IBM Endpoint Manager for Power Management (5725-C46
IBM Endpoint Manager for Software Use Analysis (5725-F57)
IBM Endpoint Manager for Core Protection (5725-D25)
IBM Endpoint Manager for Server Automation (5725-H27)
IBM Endpoint Manager for Mobile Devices (5725-F99)
Product category: TVCONFIG (Configurations and Operations)
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
Media pack description Part number IBM Endpoint Manager for Lifecycle Management V9.0 BJ016ML Multiplatform Multilingual Media Pack IBM Endpoint Manager Starter Kit for Lifecycle BJ017ML Management V9.0 Multiplatform Multilingual Media Pack IBM Endpoint Manager for Security and Compliance V9.0 BJ018ML Multiplatform Multilingual Media Pack IBM Endpoint Manager for Patch Management V9.0 BJ019ML Multiplatform Multilingual Media Pack IBM Endpoint Manager for Power Management V9.0 BJ01BML Multiplatform Multilingual Media Pack Pack IBM Endpoint Manager for Core Protection V9.0 BJ01CML Multiplatform Multilingual Media Pack IBM Endpoint Manager for Core Protection Data Protection Add-on V9.0 Multiplatform Multilingual BJ01DML Media pack IBM Endpoint Manager for Software Use Analysis V9.0 BJ01FML Multiplatform Multilingual Media Pack IBM Endpoint Manager for Mobile Devices V9.0 for BJ01HML Multiplatform Multilingual Media Pack IBM Endpoint Manager for Server Automation V9.0 BJ01JML Multiplatform Multilingual Media pack
Current licensees
New licensees
Orders for new licenses will be accepted now.
Shipment will begin on the planned availability date.
Basic license
Ordering information for Passport Advantage
Passport Advantage allows you to have a common anniversary date Software Subscription and Support (SW S&S) renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of SW S&S. SW S&S in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all SW S&S will renew at the the common anniversary date for twelve full months of SW S&S.
Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Subscription and Support (Software Maintenance).
The quantity to be specified for the Passport Advantage part numbers in the following table is per required number of Processor Value Units. To order for Passport Advantage , specify the desired part number and quantity.
The following ordering information has previously been announced in Software Announcement LP11-0557, dated November 15, 2011 . Tivoli has been removed from the product name.
(5725-C43) IBM Endpoint Manager for Lifecycle Management V9.0 name update
Description Part number IBM Endpoint Manager for Lifecycle Management Client E0BDDLL Device Annual SW Subscription & Support Renewal IBM Endpoint Manager for Lifecycle Management Client D0HT2LL Device Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Lifecycle Management Client D0HSILL Device License + SW Subscription & Support 12 Months IBM Endpoint Manager for Lifecycle Management Client D0HSJLL Device SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Lifecycle Management Client E0BDNLL Device Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Lifecycle Management Client D0I19LL Device from Tivoli Provisioning Manager Express® Trade Up License + SW Subscription & Support 12 Months IBM Endpoint Manager for Lifecycle Management FTL for E0D7FLL zEnterprise BladeCenter® Extension and Linux on System z Resource Value Unit Subsequent Fixed Term License + SW Subscription & Support 1 2 Months IBM Endpoint Manager for Lifecycle Management Resource E0BDCLL Value Unit Annual SW Subscription & Support Renewal IBM Endpoint Manager for Lifecycle Management Resource D0HT1LL Value Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Lifecycle Management Resource D0HSGLL Value Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager for Lifecycle Management Resource D0HSHLL Value Unit SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Lifecycle Management Resource E0BDMLL Value Unit Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Lifecycle Management Resource D0I18LL Value Unit from Tivoli Provisioning Manager Express Trade Up License + SW Subscription & Support 12 Months IBM Endpoint Manager for Lifecycle Management Trade UP D0PUMLL Up from TEMSKfLM Client Device Trade Up License + SW Subscription & Support 12 Months IBM Endpoint Manager for Lifecycle Management Trade PP D0PUKLL Up from TEMSKfLM Resource Value Unit Trade Up License + SW Subscription & Support 12 Months IBM Endpoint Manager for Lifecycle Management Trade Up D0PULLL from TEMSKfLM Resource Value Unit for zBx and Linux on System z Trade Up License + SW Subscription & Support 12 Months IBM Endpoint Manager for Lifecycle Management for E0D6FLL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Annual SW Subscription & Support Renewal 12 Months IBM Endpoint Manager for Lifecycle Management for D0N2ELL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Lifecycle Management for D0M1ZLL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager for Lifecycle Management for D0M20LL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit SW Subscription & Support Reinstatement 12 Months
IBM Endpoint Manager Starter Kit for Lifecycle Management:
Description Part number IBM Endpoint Manager Starter Kit for Lifecycle Management E0DUTLL Client Device Annual SW Subscription & Support Renewal 12 Months IBM Endpoint Manager Starter Kit for Lifecycle Management D0PVNLL Client Device Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager Starter Kit for Lifecycle Management D0PVFLL Client Device License + SW Subscription & Support 12 Months IBM Endpoint Manager Starter Kit for Lifecycle Management D0PVGLL Client Device SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager Starter Kit for Lifecycle Management E0DUZLL Client Device Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager Starter Kit for Lifecycle Management E0DURLL Resource Value Unit Annual SW Subscription & Support Renewal 12 Months IBM Endpoint Manager Starter Kit for Lifecycle Management D0PVJLL Resource Value Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager Starter Kit for Lifecycle Management D0PVBLL Resource Value Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager Starter Kit for Lifecycle Management D0PVCLL Resource Value Unit SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager Starter Kit for Lifecycle Management E0DUWLL Resource Value Unit Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager Starter Kit for Lifecycle Management E0DUSLL Resource Value Unit for zBx and Linux on System z Annual SW Subscription & Support Renewal 12 Months IBM Endpoint Manager Starter Kit for Lifecycle Management D0PVKLL Resource Value Unit for zBx and Linux on System z Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager Starter Kit for Lifecycle Management D0PVDLL Resource Value Unit for zBx and Linux on System z License + SW Subscription & Support 12 Months IBM Endpoint Manager Starter Kit for Lifecycle Management D0PVELL Resource Value Unit for zBx and Linux on System z SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager Starter Kit for Lifecycle Management E0DUXLL Resource Value Unit for zBx and Linux on System z Subsequent Fixed Term License + SW Subscription & Support 12 Months
(5725-C44) IBM Endpoint for Security and Compliance V9.0 name update
Description Part number IBM Endpoint Manager for Security & Compliance Client E0BDLLL Device Annual SW Subscription & Support Renewal IBM Endpoint Manager for Security & Compliance Client D0HTALL Device Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Security & Compliance Client D0HSZLL Device License + SW Subscription & Support 12 Months IBM Endpoint Manager for Security & Compliance Client D0HT0LL Device SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Security & Compliance Client E0BDWLL Device Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Security & Compliance Client Device D0I1BLL from Tivoli Security Compliance Manager Trade Up License + SW Subscription & Support 12 Months IBM Endpoint Manager for Security & Compliance FTL for D0N7ALL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Security & Compliance FTL for E0D9YLL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Security & Compliance Resource E0BDKLL Value Unit Annual SW Subscription & Support Renewal IBM Endpoint Manager for Security & Compliance Resource D0HT9LL Value Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Security & Compliance Resource D0HSXLL Value Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager for Security & Compliance Resource D0HSYLL Value Unit SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Security & Compliance Resource E0BDVLL Value Unit Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Security & Compliance Resource D0I1ALL Value Unit from Tivoli Security Compliance Manager Trade Up License + SW Subscription & Support 12 Months IBM Endpoint Manager for Security & Compliance for E0D7DLL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Annual SW Subscription & Support Renewal 12 Months IBM Endpoint Manager for Security & Compliance for D0N2BLL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager for Security & Compliance for D0N2CLL zEnterprise BladeCenter Extension and Linux on System z Resource Value
(5725-C45) IBM Endpoint Manager for Patch Management V9.0 name update:
Description Part number IBM Endpoint Manager for Patch Management Client Device E0BDHLL Annual SW Subscription & Support Renewal IBM Endpoint Manager for Patch Management Client Device D0HT6LL Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Patch Management Client Device D0HSRLL License + SW Subscription & Support 12 Months IBM Endpoint Manager for Patch Management Client Device D0HSSLL SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Patch Management Client Device E0BDSLL Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Patch Management FTL for D0N2TLL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Patch Management FTL for E0D7PLL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Patch Management Resource Value E0BDGLL Unit Annual SW Subscription & Support Renewal IBM Endpoint Manager for Patch Management Resource Value D0HT5LL Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Patch Management Resource Value D0HSPLL Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager for Patch Management Resource Value D0HSQLL Unit SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Patch Management Resource Value E0BDRLL Unit Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Patch Management for zEnterprise® E0D76LL BladeCenter Extension and Linux on System z Resource Value Unit Annual SW Subscription & Support Renewal 12 Months IBM Endpoint Manager for Patch Management for zEnterprise D0N1TLL BladeCenter Extension and Linux on System z Resource Value Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager for Patch Management for zEnterprise D0N1ULL BladeCenter Extension and Linux on System z Resource Value Unit SW Subscription & Support Reinstatement 12 Months
5725-C46 - IBM Endpoint Manager for Power Management V9.0 name update
Description Part number IBM Endpoint Manager for Power Management Client Device E0BDJLL Annual SW Subscription & Support Renewal IBM Endpoint Manager for Power Management Client Device D0HT8LL Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Power Management Client Device D0HSVLL License + SW Subscription & Support 12 Months IBM Endpoint Manager for Power Management Client Device D0HSWLL SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Power Management Client Device E0BDULL Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Power Management FTL for D0N78LL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Power Management FTL for E0D9XLL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Power Management Resource Value E0BDILL Unit Annual SW Subscription & Support Renewal IBM Endpoint Manager for Power Management Resource Value D0HT7LL Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Power Management Resource Value D0HSTLL Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager for Power Management Resource Value D0HSULL Unit SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Power Management Resource Value E0BDTLL Unit Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Power Management for zEnterprise E0D7CLL BladeCenter Extension and Linux on System z Resource Value Unit Annual SW Subscription & Support Renewal 12 Months IBM Endpoint Manager for Power Management for zEnterprise D0N25LL BladeCenter Extension and Linux on System z Resource Value Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager for Power Management for zEnterprise D0N26LL BladeCenter Extension and Linux on System z Resource Value Unit SW Subscription & Support Reinstatement 12 Months
5725-D25 - IBM Endpoint Manager for Core Protection V9.0 name update
Description Part number IBM Endpoint Manager for Core Protection Client Device E0C4QLL Annual SW Subscription & Support Renewal IBM Endpoint Manager for Core Protection Client Device D0JIWLL Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection Client Device D0JITLL License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection Client Device SW D0JIULL Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Core Protection Client Device E0C4SLL Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection FTL for D0N2DLL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection FTL for E0D7ELL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection Resource Value E0C4PLL Unit Annual SW Subscription & Support Renewal IBM Endpoint Manager for Core Protection Resource Value D0JIVLL Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection Resource Value D0JIRLL Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection Resource Value D0JISLL Unit SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Core Protection Resource Value E0C4RLL Unit Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection for zEnterprise E0D6NLL BladeCenter Extension and Linux on System z Resource Value Unit Annual SW Subscription & Support Renewal 12 Months IBM Endpoint Manager for Core Protection for zEnterprise D0M2ILL BladeCenter Extension and Linux on System z Resource Value Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection for zEnterprise D0M2JLL BladeCenter Extension and Linux on System z Resource Value Unit SW Subscription & Support Reinstatement 12 Months
IBM Endpoint Manager for Core Protection Data Protection add on update
Description Part number IBM Endpoint Manager for Core Protection Data Protection E0DF4LL Add-on Client Device Annual SW Subscription & Support Renewal 12 Months IBM Endpoint Manager for Core Protection Data Protection D0NLXLL Add-on Client Device Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection Data Protection D0NLTLL Add-on Client Device License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection Data Protection D0NLULL Add-on Client Device SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Core Protection Data Protection E0DF7LL Add-on Client Device Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection Data Protection E0DF2LL Add-on Resource Value Unit Annual SW Subscription & Support Renewal 12 Months IBM Endpoint Manager for Core Protection Data Protection D0NLVLL Add-on Resource Value Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection Data Protection D0NLPLL Add-on Resource Value Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection Data Protection D0NLQLL Add-on Resource Value Unit SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Core Protection Data Protection E0DF5LL Add-on Resource Value Unit Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection Data Protection E0DF3LL Add-on zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Annual SW Subscription & Support Renewal 12 Months IBM Endpoint Manager for Core Protection Data Protection D0NLWLL Add-on zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection Data Protection D0NLRLL Add-on zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager for Core Protection Data Protection D0NLSLL Add-on zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Core Protection Data Protection E0DF6LL Add-on zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Subsequent Fixed Term License + SW Subscription & Support 12 Months
5725-F57 IBM Endpoint Manager for Software Use Analysis V9.0 name update
Description Part number IBM Endpoint Manager for Software Use Analysis Client E0BDFLL Device Annual SW Subscription & Support Renewal IBM Endpoint Manager for Software Use Analysis Client D0HT4LL Device Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Software Use Analysis Client D0HSMLL Device License + SW Subscription & Support 12 Months IBM Endpoint Manager for Software Use Analysis Client D0HSNLL Device SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Software Use Analysis Client E0BDQLL Device Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Software Use Analysis FTL for D0N2SLL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Software Use Analysis FTL for E0D7NLL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Software Use Analysis Resource E0BDELL Value Unit Annual SW Subscription & Support Renewal IBM Endpoint Manager for Software Use Analysis Resource D0HT3LL Value Unit Initial Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Software Use Analysis Resource D0HSKLL Value Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager for Software Use Analysis Resource D0HSLLL Value Unit SW Subscription & Support Reinstatement 12 Months IBM Endpoint Manager for Software Use Analysis Resource E0BDPLL Value Unit Subsequent Fixed Term License + SW Subscription & Support 12 Months IBM Endpoint Manager for Software Use Analysis for E0D75LL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit Annual SW Subscription & Support Renewal 12 Months IBM Endpoint Manager for Software Use Analysis for D0N1RLL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit License + SW Subscription & Support 12 Months IBM Endpoint Manager for Software Use Analysis for D0N1SLL zEnterprise BladeCenter Extension and Linux on System z Resource Value Unit SW Subscription & Support Reinstatement 12 Months
To order a media pack for Passport Advantage , specify the part number in the desired quantity from the following table:
Media pack description Part number - IBM Endpoint Manager for Lifecycle Management V9.0 BJ016ML Multiplatform Multilingual Media Pack IBM Endpoint Manager Starter Kit for Lifecycle BJ017ML Management V9.0 Multiplatform Multilingual Media Pack IBM Endpoint Manager for Security and Compliance V9.0 BJ018ML Multiplatform Multilingual Media Pack IBM Endpoint Manager for Patch Management V9.0 BJ019ML Multiplatform Multilingual Media Pack IBM Endpoint Manager for Power Management V9.0 BJ01BML Multiplatform Multilingual Media Pack Pack IBM Endpoint Manager for Core Protection V9.0 BJ01CML Multiplatform Multilingual Media Pack IBM Endpoint Manager for Core Protection Data Protection Add-on V9.0 Multiplatform Multilingual BJ01DML Media pack IBM Endpoint Manager for Software Use Analysis V9.0 BJ01FML Multiplatform Multilingual Media Pack IBM Endpoint Manager for Mobile Devices V9.0 for BJ01HML Multiplatform Multilingual Media Pack IBM Endpoint Manager for Server Automation V9.0 BJ01JML Multiplatform Multilingual Media pack
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| Terms and conditions |
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
Licensing
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.
These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
License Information form number
License number Pid number License document name
L-TBRN-947LDU 5725-C43 IEM for Lifecycle Management
L-TBRN-947LS8 5725-C43 IEM Starter Kit for Lifecycle Management
L-TBRN-947LEC 5725-C44 IEM for Security and Compliance
L-TBRN-8XPR2E 5725-C45 IEM for Patch Management
L-TBRN-947LEM 5725-C46 IEM for Power Management
L-TBRN-947LRR 5725-D25 IEM for Core Protection
L-TBRN-947LRX 5725-D25 IEM for Core Protection for Data Protection
Add on
L-TBRN-947LR6 5725-F99 IEM for Mobile Devices
L-MRAI-947E4Z 5725-F57 IEM for Software Use Analysis
L-TBRN-94FQ69 5725-H27 IEM for Server Automation
The program's License Information will be available for review on the IBM Software License Agreement website
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support
Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Other terms
Volume orders (IVO)
No
IBM International Passport Advantage Agreement
Passport Advantage applies
Yes, and through the Passport Advantage website at
Software Subscription and Support applies
Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.
While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at
System i Software Maintenance applies
No
Variable charges apply
No
Educational allowance available
Not applicable.
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| Statement of good security practices |
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.
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| IBM Electronic Services |
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.
Now integrated into the base operating system of AIX V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent . In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to
The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.
Benefits
Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.
Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .
More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.
Customized support: Using the IBM ID entered during activation, customers can view system and support information in the My Systems and Premium Search sections of the Electronic Support website at
My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.
For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit
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| Prices |
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For all local charges, contact your IBM representative.
Passport Advantage
For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at
Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
Authorization to resell IBM software products is achieved at the Reseller Authorization Group level. You must be authorized in the Tivoli Service Process Automation group to sell these products. To register an opportunity for this product in the Global Partner Portal, you may use Product Family - Software: Tivoli Service Process Automation.
Trademarks
Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.
IBM, Power, DB2, Tivoli, WebSphere, AIX, Passport Advantage, System z, Express, BladeCenter and zEnterprise are registered trademarks of IBM Corporation in the United States, other countries, or both.
Windows and Microsoft are trademarks of Microsoft Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
