IBM Sterling Supply Chain Business Network adds IBM Sterling B2B API Gateway for API connectivity and adds remotely delivered services for IBM Sterling Transaction Manager

IBM United States Software Announcement 221-096
November 2, 2021

Table of contents
OverviewOverviewTechnical informationTechnical information
Key requirementsKey requirementsOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
DescriptionDescriptionPricesPrices
Product positioningProduct positioningOrder nowOrder now
Program numberProgram numberRegional availabilityRegional availability
PublicationsPublications


At a glance

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IBM Sterling® B2B API Gateway extends the B2B transaction capabilities of IBM Sterling Supply Chain Business Network to support B2B transaction flows of APIs and EDIs as well as hybrid, mixed format APIs and EDIs. It offers one solution for B2B transactions on a single platform that provides common management, troubleshooting, and visibility. With Sterling™ B2B API Gateway, supplier organizations can accomplish the following:

  • Satisfy trading partner data interface mandates to use APIs to exchange business documents
  • Support trading partner SLAs for real-time or near real-time data exchanges
  • Deliver data directly to trading partner operational systems, such as ERP or CRM, with optional add-on capabilities

IBM Sterling Transaction Manager delivers new services to help organizations with custom configuration projects. It helps organizations automate manual B2B transactions across all participants in their trading partner community by enabling digital transactions for non-EDI trading partners. Key benefits:

  • Helps eliminate manual and paper-based B2B transactions that are time consuming to process
  • Lowers costs of managing the trading partner network by digitizing manual B2B transaction through a web-based UI
  • Extends digital B2B transactions to all trading partners regardless of their size, technical expertise, or budget restrictions


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Overview

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Sterling Supply Chain Business Network is a single, cognitively-enabled, security-rich, cloud-based platform that delivers the ability for organizations to electronically integrate with their trading partners to help optimize their supply chain.

Sterling Supply Chain Business Network delivers new API connectivity capabilities with Sterling B2B API Gateway

Across many industries and supply chain networks, companies have adopted a core set of EDI transaction types to support mission-critical business processes. APIs provide an alternative transaction type for trading partners. APIs are especially well suited for real-time data exchange and for connecting directly to transactional systems. Industry research indicates there is significant growth and adoption of API-based transactions. Companies need to support both EDI and API transactions or risk missing out on important opportunities to drive revenue, growth, and competitive differentiation.

Sterling B2B API Gateway addresses a variety of API and EDI integration use cases and helps supplier organizations solve EDI and API transaction challenges.

Key capabilities and benefits of Sterling B2B API Gateway

  • Common platform to address EDI and API transactions. This unified platform addresses API, EDI, and hybrid use cases (EDI and API). Data flows through the same platform regardless of use case. Companies benefit from not having to invest in a separate infrastructure for API-based transactions. Having a single solution approach that leverages existing resources is efficient, effective, and optimizes collaboration with trading partners.
  • Visibility and issue resolution in a single dashboard regardless of transaction type. With APIs and EDIs unified in one platform, users can view and manage all customer, partner, and supplier transactions in a single view. From the InFlight dashboard, users can filter out categories, such as failed documents, and drill down for technical details. No more switching from system to system to check status or troubleshoot issues for different transaction types. Better visibility enables any user to find the status of a transaction and respond to customer inquiries without involving IT.
  • Leverage predefined API formats. Users can optionally use their own API formats or use predefined API formats. Sterling B2B API Gateway provides predefined API formats for standard transaction types, such as purchase orders and shipment notifications. Predefined API formats address the majority of the document types that are processed through Sterling Supply Chain Business Network, with more API formats being added. Sterling B2B API Gateway is designed so that new API formats can be added to meet trading partner API workflow requirements.
  • Fully managed service or self-service option. Like other capabilities in Sterling Supply Chain Business Network, Sterling B2B API Gateway is available as a fully managed service or as a self-service option. For companies interested in managing the day-to-day partner onboarding activities related to their API workflows, the self-service option gives companies the ability to administer and manage their trading partner community and connections.
  • IBM® App Connect add-on to Sterling Supply Chain Business Network. When it comes to adopting APIs, there are quite a few factors to consider. App Connect provides prebuilt connectors for ERP, CRM, and HR applications that enable direct data integration with back-end systems. With the App Connect add-on, organizations gain additional flexibility to address a variety of B2B API related use cases in Sterling B2B API Gateway.
  • Flexible usage and purchasing options. Sterling Supply Chain Business Network has created a flexible packaging structure to support multiple factors involved in designing API to API and API and EDI hybrid workflows for B2B transactions. The Sterling Supply Chain Business Network service team will review your workflow requirements, API layouts, services required, and design a solution to meet your requirements.

Supply Chain Business Network delivers new services for Sterling Transaction Manager

Sterling Transaction Manager delivers customized configuration services through a new services option. Services are remotely delivered by technical product experts. Configuration services are purchased in five-hour engagement increments and are completed in one or more five-hour engagements. The technical service provider evaluates the organization's requirements to define a scope of work and determines the total number of hours required to complete configuration services. Available configuration services are categorized as follows:

  • User interface changes: On-screen changes to the user interface as a result of a change in EDI or business rules
  • EDI map changes: Change how EDI map information flows to or from Sterling Transaction Manager
  • Data migration changes: Move an organization's legacy data to Sterling Transaction Manager
  • Import and export changes: Updates to how spreadsheet data moved to or from Sterling Transaction Manager is formatted and displayed
  • Development for reporting: New development required or development modifications required for reporting functions
  • Change in business rules: Addition or modification of business process logic in Sterling Transaction Manager
  • Project management: Planning, monitoring, and communication of progress towards project objectives


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Key requirements

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Sterling Supply Chain Business Network is a cloud service on the IBM Cloud®. IBM provides all of the infrastructure and support for running the cloud service. An internet connection and a supported web browser is required.

Subscription to Sterling Transaction Manager requires purchase of Sterling Supply Chain Business Network.

Subscription to Sterling B2B API Gateway is offered as a stand-alone offering and as an add-on offering to Supply Chain Business Network.



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Planned availability date

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November 2, 2021

Note: The offerings in this announcement may not be available for purchase in all countries in your geographical area. Purchase availability can be affected by multiple factors that include support and service availability and government regulations. The country information is not comprehensive. Consult with your IBM representative or IBM Business Partner for availability information in your area.

Availability within a country is subject to local legal requirements.



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Description

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Supply Chain Business Network is designed to help organizations with the following:

  • Keep up with a full range of industry standards and communication protocols, helping to make it easy to support your ever-changing mix of trading partners in order to exchange the mission-critical business documents that drive your supply chain
  • Use visibility and analytics tools to troubleshoot, confirm file delivery, and analyze trends to help identify your most strategic partners
  • Provide deep business insights by leveraging cognitive capabilities to correlate business transactions and map them into comprehensive business flows

For information resources, see the following:

Accessibility by people with disabilities

Accessibility Compliance Reports (previously known as a VPAT) containing details on accessibility compliance to standards, including the Worldwide Consortium Web Content Accessibility Guidelines, European Standard EN 301 349, and US Section 508, can be found on the IBM Accessibility Conformance Report Request website.



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Product positioning

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Sterling Supply Chain Business Network is a trusted, scalable business-to-business network that helps automate and orchestrate your supply chain processes and partner collaboration on a single cloud-based platform. Organizations can support peak volumes of any transaction type, unify supply chain data on a single business network, and simplify business collaboration with access to preconnected trading partners. For more information, see IBM Sterling Supply Chain Business Network website.



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Reference information

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For information about IBM Sterling Transaction Manager, see

  • Software Announcement 220-341, dated August 25, 2020
  • Software Announcement 220-287, dated June 9, 2020
  • Software Announcement 219-354, dated July 2, 2019

For information about IBM Sterling Supply Chain Business Network, see:

  • Software Announcement 221-280, dated August 31, 2021
  • Software Announcement 217-392, dated December 12, 2017
  • Software Announcement 217-199, dated July 31, 2017


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Program number

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Program number VRM Program name
5900-A0T Cloud service IBM Supply Chain Business Network

Note: The offerings in this announcement may not be available for purchase in all countries in your geographical area. Purchase availability can be affected by multiple factors that include support and service availability and government regulations. The country information is not comprehensive. Consult with your IBM representative or IBM Business Partner for availability information in your area.



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Education support

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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers can be found on the IBM Training and Skills website.

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.



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Offering Information

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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express website.



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Publications

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An introduction to Sterling Transaction Manager, previously IBM Web Forms, can be accessed in IBM Documentation. Subscribers can access product documentation from the Sterling Transaction Manager UI.

Documentation for Sterling B2B API Gateway can be accessed in IBM Documentation.



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Services

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IBM Systems Lab Services

Systems Lab Services offers infrastructure services to help build hybrid cloud and enterprise IT solutions. From servers to storage systems and software, Lab Services can help deploy the building blocks of a next-generation IT infrastructure to empower a client's business. Lab Services consultants can perform infrastructure services for clients online or onsite, offering deep technical expertise, valuable tools, and successful methodologies. Lab Services are designed to help clients solve business challenges, gain new skills, and apply best practices.

Lab Services offers a wide range of infrastructure services for IBM Power® servers, IBM Storage systems, IBM Z®, and IBM LinuxONE. Lab Services has a global presence and can deploy experienced consultants online or onsite around the world.

For assistance, contact Systems Lab Services at ibmsls@us.ibm.com.

To learn more, see the IBM Systems Lab Services website.

IBM Consulting

As transformation continues across every industry, businesses need a single partner to map their enterprise-wide business strategy and technology infrastructure. IBM Consulting is the business acceleration partner to help cocreate change across an organization. IBM specialists can help businesses succeed through finding collaborative ways of working that forge connections across people, technologies, and partner ecosystems. IBM Consulting brings together the business expertise and an ecosystem of technologies that help solve some of the biggest problems faced by organizations. With methods that get results faster, an integrated approach, that is grounded in an open and flexible hybrid cloud architecture, and incorporating technology from IBM Research® and IBM Watson® AI, IBM Consulting enables businesses to lead change with confidence and deliver continuous improvement across a business and its bottom line.

For additional information, see the IBM Consulting website.

IBM Technology Support Services (TSS)

Get preventive maintenance, onsite and remote support and gain actionable insights into critical business applications and IT systems. Speed developer innovation with end-to-end support for over 240 open-source packages. Leverage powerful IBM analytics and AI-enabled tools to enable client teams to manage IT problems before they become emergencies.

TSS offers extensive IT maintenance and support services that cover more than one niche of a client’s environment. TSS covers products from IBM and other OEMs, including servers, storage, network, appliances, and software to help clients ensure high availability across their data center and hybrid cloud environment.

For details on available services, see the Technology support for hybrid cloud environments website.

IBM TechU

Improve your knowledge in hybrid cloud and AI solutions. IBM TechU provides the most recent content so that you can learn, engage, and increase your skills with IBM Technology specialists.

A one-year, renewable membership TechU digital membership provides access to IBM Systems online education to help address your technical enablement needs for existing and new projects.

Submit questions or comments to techuid@us.ibm.com.

For additional details, see the IBM TechU website.

IBM Expert Labs

Expert Labs can help clients accelerate their projects and optimize value by leveraging their deep technical skills and knowledge. With more than 20 years of industry experience, these specialists know how to overcome the biggest challenges to deliver business results that can have an immediate impact.

Expert Labs deep alignment with IBM product development allows for a strategic advantage as they are often the first in line to get access to new products, features, and early visibility into roadmaps. This connection with the development enables them to deliver First of a Kind (FOAK) implementations to address unique needs or expand a client's business with a flexible approach that works best for their organization.

For additional information, see the IBM Expert Labs website.

IBM Security™ Expert Labs

With extensive consultative expertise on IBM Security software solutions, IBM Security Expert Labs helps clients and partners modernize the security of their applications, data, and workforce. With an extensive portfolio of consulting and learning services, Expert Labs provides project-based and premier support service subscriptions.

These services can help clients deploy and integrate IBM Security software, extend their team resources, and help guide and accelerate successful hybrid cloud solutions including critical strategies such as zero trust. Remote and on-premises software deployment assistance is available for IBM Cloud Pak® for Security, IBM Security QRadar®/QRoC, IBM Security SOAR/Resilient®, IBM i2®, IBM Security Verify, IBM Security Guardium®, and IBM Security MaaS360®.

For more information, contact Security Expert Labs at sel@us.ibm.com.

For additional information, see the IBM Security Expert Labs website.

Additional services

IBM Software Services is dedicated to helping organizations meet their business needs, whether they are implementing a new solution, updating an existing solution, or simply need analysis guidance or assistance. For information and assistance, go to the IBM Software Services for Commerce website.



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Technical information

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Specified operating environment

Software requirements

Sterling Supply Chain Business Network is a cloud service on the IBM Cloud. IBM provides all the infrastructure and support for running the network and add-on offerings.

Sterling Supply Chain Business Network requires an internet connection and a supported web browser. Supported browser information is available on the Software Product Compatibility Reports website and in IBM Documentation .

IBM Support

IBM Support is your gateway to technical support tools and resources that are designed to help you save time and simplify support. IBM Support can help you find answers to questions, download fixes, troubleshoot, submit and track problem cases, and build skills. Learn and stay informed about the transformation of IBM Support, including new tools, new processes, and new capabilities, by going to the IBM Support Insider.

Additional IBM support

IBM Garage™

IBM Garage is a framework for accelerating digital transformation. It helps you generate innovative ideas and equips you with the practices, technologies, and expertise to turn those ideas into business value in weeks. When you work with IBM Garage you bring pain points into focus. You empower your team to take manageable risks, adopt leading technologies, speed up solution development, and measure the value of everything you do. IBM Garage has experts and services to address a broad array of use cases, including capabilities for business transformation, hybrid cloud, analytics and AI, infrastructure systems, security, and more. For more information, see the IBM Garage website.

Planning information

Packaging

This offering is accessed through the internet. There is no physical media or electronic deliverable.

Security, auditability, and control

Sterling Supply Chain Business Network provides the security and auditability features required for remotely accessible software. The IBM data security and privacy principles for Cloud Service are available at the Cloud Services data security and privacy website.

The client is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information

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For ordering information, consult your IBM representative or IBM Business Partner, or go to the Passport Advantage website.

This program is available only through Passport Advantage.

These products may only be sold directly by IBM or by IBM Business Partners.

To locate IBM Business Partners in your geography, see the Find a Business Partner page.


Passport Advantage

New part numbers

IBM Sterling B2B API Gateway introduces the following part numbers:

Part number description Part number
IBM Supply Chain Business Network AddOn B2B API Gateway 500 API Calls Subscription per Month D08NLZX
IBM Supply Chain Business Network AddOn B2B API Gateway 500 API Calls Overage D08NMZX
IBM Supply Chain Business Network B2B API Gateway 500 API Calls Subscription per Month D08NNZX
IBM Supply Chain Business Network B2B API Gateway 500 API Calls Overage D08NPZX
IBM Supply Chain Business Network API iPaaS Client Set Up Connection One-Time Set-Up D08NQZX
IBM Supply Chain Business Network AddOn AppConnect Professional Instance Subscription per Month D08NTZX
IBM Supply Chain Business Network AddOn AppConnect Enterprise Instance Subscription per Month D08NWZX
IBM Supply Chain Business Network API iPaaS Trading Partner Simple Connection Set Up D08P3ZX
IBM Supply Chain Business Network API iPaaS Trading Partner Complex Connection Set Up D08P2ZX

IBM Sterling Transaction Manager introduces the following part numbers:

Part number description Part number
IBM Supply Chain Business Network-AddOn-Sterling Transaction Manager Services Engagement Remotely Delivered Service - Cloud Services D08K8ZX

Note: The offerings in this announcement may not be available for purchase in all countries in your geographical area. Purchase availability can be affected by multiple factors that include support and service availability and government regulations. The country information is not comprehensive. Consult with your IBM representative or IBM Business Partner for availability information in your area.

Charge metric

The charge metrics for this cloud service can be found in the following Service Description document:

Program identifier Service Description document title Service Description document number
5900-A0T Sterling Supply Chain Business Network i126-7824

Select your language of choice and scroll down to the Charge Metrics section. Follow-on releases, if any, may have updated terms. See the Cloud Services terms website and search using the four-digit base Service Description number.



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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction for the acquisition of Cloud Services from IBM consist of either the IBM Cloud Services Agreement and the applicable offering Service Description or the IBM International Passport Advantage Agreement or the International Passport Advantage Express Agreement and the IBM Terms of Use - General Terms for Cloud Offerings and the applicable offering Service Description.

Technical support

Technical support is provided for Cloud Services and enabling software, as applicable, during the subscription period. Any enhancements, updates, and other materials provided by IBM as part of any such technical support are considered to be part of the Cloud Service, as applicable, and therefore governed by the applicable agreement as defined in Client's quote or transaction document. Technical support is included with the Cloud Service and is not available as a separate offering.

Additional technical support information for this Cloud Service offering may be found in the IBM Support Guide or in service-specific documentation.

Service Description

The following Service Description document applies to the offering in this announcement.

Program identifier Service Description document title Service Description document number
5900-A0T Sterling Supply Chain Business Network i126-7824

Follow-on levels of this cloud service, if any, may have updated terms. See the Cloud Services terms website and search using the four-digit base Service Description number.

Limited warranty

See the warranty defined in the applicable agreement governing client's acquisition for this offering.

Money-back guarantee

No

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Usage restrictions

Yes. For usage restrictions, see the Service Description documents listed in this Terms and conditions section.

Educational allowance available

No



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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

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For additional information and current prices, contact your local IBM representative or IBM Business Partner.


Business Partner information

If you are an IBM Business Partner acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage or IBM PartnerWorld® website.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or IBM Business Partner. Additional information is also available on the Passport Advantage and Passport Advantage Express website.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified clients to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all client segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government clients. Rates are based on a client's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, can help accelerate implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified clients.



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Order now

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To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: askibm@ca. ibm.com®

For IBM Business Partner: pwcs@us. ibm.com



IBM Digital Sales Offices
1177 S Belt Line Rd
Coppell, TX 75019-4642, US

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.



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Regional availability

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American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, United States, and US Virgin Islands

Trademarks

Sterling, IBM Security and IBM Garage are trademarks of IBM Corporation in the United States, other countries, or both.

IBM Sterling, IBM, IBM Cloud, PartnerWorld, Power, IBM Z, IBM Research, IBM Watson, IBM Cloud Pak, QRadar, Resilient, i2, Guardium, MaaS360, Passport Advantage and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM United States