IBM Domino Applications on Cloud combines social business capabilities of IBM Domino with agility of cloud deployment in one solution

IBM Europe Software Announcement ZP17-0626
December 5, 2017

Table of contents
OverviewOverviewTechnical informationTechnical information
Key prerequisitesKey prerequisitesOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices
PublicationsPublicationsAnnouncement countriesAnnouncement countries


Overview

Top rule

IBM® Domino® Applications on Cloud is a subscription-based service that offers an IBM-hosted solution for Domino Applications over IBM Cloud. The service offers robust performance and high availability for mission-critical applications. The solution is offered as a managed service and can eliminate the cost, complexity, and risk of managing your own infrastructure.

Organizations that have existing license entitlements for IBM Domino Enterprise Server and IBM Domino Utility Server can subscribe to this service.

Benefits of IBM Domino Applications on Cloud:

  • Improved economics. Cloud infrastructure offers an economical advantage in comparison to on-premises.
  • Reduced dependence on in-house skills. With the managed cloud infrastructure, your organization can worry less about in-house infrastructure skills.
  • Improved agility. Your business benefits from the flexibility and scalability offered by cloud infrastructure.


Back to topBack to top

Key prerequisites

Top rule

This is a Bring your own licenses (BYOL) offering. Bring your own licenses (BYOL) offerings require the client to have previously acquired appropriate license entitlements and an active subscription and support license to the associated IBM program identified in the table below. For more information, go to the IBM Domino website.

Program number VRM Program name
5900-A1K Cloud Service IBM Domino Applications on Cloud


Back to topBack to top

Planned availability date

Top rule

December 5, 2017



Back to topBack to top

Accessibility by people with disabilities

Top rule

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be found on the IBM Accessibility website.



Back to topBack to top

Program number

Top rule

Program number VRM Program name
5900-A1K Cloud Service IBM Domino Applications on Cloud


Back to topBack to top

Offering Information

Top rule

Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.



Back to topBack to top

Publications

Top rule

Not applicable.



Back to topBack to top

Services

Top rule

Global Technology Services

Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.



Back to topBack to top

Technical information

Top rule

Specified operating environment

Software requirements

The service can be accessed via clients such as Notes®, ICAA, or a web browser.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

IBM Client Success Portal

The IBM Client Success Portal is your gateway to technical support. This includes access to forums and technical resources for running and managing your cloud offering. To help save time and simplify support, the Client Success Portal can help you find answers, and submit and track problems. These tools are available through your IBM support agreement at no additional charge. Read about support for offerings in the IBM SaaS Support Handbook.

Planning information

Packaging

This offering is delivered through the internet.



Back to topBack to top

Ordering information

Top rule

For ordering information, consult your IBM representative or authorized IBM Business Partner, or go to the Passport Advantage website.

This product is only available through Passport Advantage. It is not available as shrinkwrap.

Product group: SmartCloud Social Business

Product: IBM Domino Applications on Cloud (5900-A1K)

Product category: SmartCloud Social Business


Passport Advantage

Part number description Part number
IBM Hosted Domino Applications on Cloud Primary Application Instance per Month D00B9ZX
IBM Hosted Domino Applications on Cloud Replica Application Instance per Month D00B7ZX
IBM Hosted Domino Applications on Cloud Non Production Application Instance per Month D00B8ZX

Charge metric

Program name PID number Charge metric
IBM Domino Applications on Cloud 5900-A1K Application Instance


Application Instance

Application Instance is a unit of measure by which the Cloud Service can be obtained. An Application is a uniquely named software program. An Application Instance is a copy of the Application. An Application in multiple environments such as test, development, staging or production is considered a separate Application Instance. Multiple instances of an Application in a single environment are considered separate Application Instance. Sufficient Entitlements must be obtained to cover the number of Application Instances connected to or managed by the Cloud Service during the measurement period specified in Client's PoE or Transaction Document.



Back to topBack to top

Terms and conditions

Top rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction for the acquisition of Cloud Services from IBM consist of either the IBM Cloud Services Agreement and the applicable offering Service Description or the IBM International Passport Advantage Agreement or the International Passport Advantage Express Agreement and the IBM Terms of Use -- General Terms for Cloud Offerings and the applicable offering Service Description.

This product is only available through Passport Advantage. It is not available as shrinkwrap.

Technical support

Technical support is provided for Cloud Services and enabling software, as applicable, during the subscription period. Any enhancements, updates, and other materials provided by IBM as part of any such technical support are considered to be part of the Cloud Service, as applicable, and therefore governed by the applicable agreement as defined in Client's quote or transaction document. Technical support is included with the Cloud Service and is not available as a separate offering.

Additional technical support information for this Cloud Service offering may be found in the IBM Support Handbook or in service-specific documentation.

Terms of Use

Cloud Service offering-specific terms are available on the Cloud Service terms website.

Limited warranty

See the warranty defined in the applicable agreement governing client's acquisition for this offering.

Money-back guarantee

No

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Software Subscription and Support applies

No

Variable charges apply

No

Educational allowance available

Education allowance does not apply. Education software allowance does not apply. Special education prices are available for qualified customers through Passport Advantage.



Back to topBack to top

Statement of good security practices

Top rule

IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



Back to topBack to top

IBM Electronic Services

Top rule

Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to organizations that have IBM Systems. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support, all at no additional cost to you.

Now integrated into the base operating system of AIX® V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, go to the IBM Electronic Support website.

The IBM Electronic Support portal is a single internet entry point that replaces the multiple entry points traditionally used to access IBM internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for organizations that are Electronic Service Agent tool-enabled to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent™ tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean human intervention is not required to report errors.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool is designed to securely transmit either through the internet (HTTPS or VPN) or modem to provide organizations a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into an organization's system.

For additional information, go to the IBM Electronic Service Agent website.

More accurate reporting: Because system information and error logs are automatically uploaded to the IBM Support Center in conjunction with the service request, you are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBMid entered during activation, you can view system and support information in the My Systems and Premium Search sections of the IBM Electronic Support page.

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with your IBMid. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, you are able to see search results that apply specifically to your systems.

For more information about how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or go to the IBM Electronic Support website.



Back to topBack to top

Prices

Top rule


Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage website.

For all local charges, contact your IBM representative.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative. Additional information is also available on the Passport Advantage and Passport Advantage Express website.



Back to topBack to top

Announcement countries

Top rule

All European, Middle Eastern, and African countries, except Islamic Republic of Iran, Sudan, and Syrian Arab Republic.

Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Domino, Global Technology Services, PartnerWorld, Passport Advantage, Express, Notes and AIX are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM Directory of worldwide contacts