Notice of change to previously announced Software Maintenance options for Machine Type 2812 models 114 and A14: 3-year hardware warranty period can be purchased with 3-year or more of XIV Software Maintenance

IBM Europe, Middle East, and Africa Hardware Announcement ZG12-0226
July 24, 2012

Table of contents
Overview Overview Description Description
Key prerequisites Key prerequisites Product positioning Product positioning
Planned availability date Planned availability date Announcement countries Announcement countries


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Overview
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Effective July 24, 2012, new purchases of IBM® XIV® Storage System machine type 2812 models 114 and A14 will include both a 3-year hardware warranty period and 3-year warranty for XIV Software Maintenance. Customers who desire longer than 3-year software maintenance contracts will be able to purchase the 3-year hardware warranty period with 4- or 5-year software maintenance.

The updated Terms Agreement will apply to all machine type 2812 models 114 and A14 systems, providing the following Software Maintenance options for new machine orders:

                   Maintenance       Maintenance       Maintenance
Program PID number 3 year PID number 4 year PID number 5 year PID number

5639-YYB           5639-XX3          5639-X12          5639-X11
                   3-Yr Registration 4-Yr Registration 5-Yr Registration
 

                   Maintenance       Maintenance       Maintenance
Program PID number 3 year PID number 4 year PID number 5 year PID number

5639-XXA           5639-XX3          5639-X12          5639-X11
                   3-Yr Registration 4-Yr Registration 5-Yr Registration
 


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Key prerequisites
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An order of a validly configured IBM XIV Storage System machine type 2812 models 114 and A14 (3-year hardware warranty period) is able to select following Software Maintenance PID.

                   Maintenance       Maintenance       Maintenance
Program PID number 3 year PID number 4 year PID number 5 year PID number

5639-YYB           5639-XX3          5639-X12          5639-X11
                   3-Yr Registration 4-Yr Registration 5-Yr Registration

                   Maintenance       Maintenance       Maintenance
Program PID number 3 year PID number 4 year PID number 5 year PID number

5639-XXA           5639-XX3          5639-X12          5639-X11
                   3-Yr Registration 4-Yr Registration 5-Yr Registration


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Planned availability date
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July 24, 2012



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Top rule
Description
Bottom rule

Effective July 24, 2012, new purchases of IBM XIV Storage System machine type 2812 models 114 and A14, will include both a 3-year hardware warranty period and 3-year warranty for XIV Software Maintenance. Customers who desire longer than 3-years software maintenance contracts will be able to purchase the 3-year hardware warranty period with 4- or 5-year software maintenance.

The updated Terms Agreement will apply to all machine type 2812 models 114 and A14 systems, providing the following Software Maintenance options for new machine orders:

                   Maintenance       Maintenance       Maintenance
Program PID number 3 year PID number 4 year PID number 5 year PID number

5639-YYB           5639-XX3          5639-X12          5639-X11
                   3-Yr Registration 4-Yr Registration 5-Yr Registration
 
                   Maintenance       Maintenance       Maintenance
Program PID number 3 year PID number 4 year PID number 5 year PID number

5639-XXA           5639-XX3          5639-X12          5639-X11
                   3-Yr Registration 4-Yr Registration 5-Yr Registration

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Product positioning
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Applicable to all XIV customers



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Announcement countries
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All European, Middle Eastern, and African countries.

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