IBM Red Hat Enterprise Linux for IBM Z and LinuxONE 1.1 with IBM Technology Support Services Support Line for Linux on IBM Systems enables running Red Hat Enterprise Linux on IBM Z and IBM LinuxONE servers

IBM United States Software Announcement 221-094
March 23, 2021

Table of contents
OverviewOverviewTechnical informationTechnical information
Key requirementsKey requirementsOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices
PublicationsPublicationsOrder nowOrder now


(Corrected on March 24, 2021)

Revised Planned availability date to March 26, 2021.



At a glance

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Red Hat® Enterprise Linux® (RHEL) for IBM Z® and LinuxONE with IBM® Support Line for Linux on IBM Systems can now be ordered through the Entitled Software (ESW) configurator using Shopz to run RHEL Linux on IBM Z and LinuxONE with IBM Technology Support Services (TSS) support.

The Linux operating system benefits from the mainframe’s capabilities and strengths, including:

  • Rich data security
  • Availability
  • Performance
  • Cost savings and efficiency

RHEL is an open source operating system that is subject to the terms set forth by Red Hat in the Red Hat Enterprise Agreements and Product Appendices.

RHEL provides a foundation to scale existing applications and deploy emerging technologies, and has been tested and certified by IBM on IBM Z and IBM LinuxONE servers.

Support Line for Linux on IBM Systems offers Linux technical assistance to:

  • Answer usage, installation, and technical questions
  • Address product compatibility and interoperability concerns
  • Isolate and diagnose problems.



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Overview

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RHEL for IBM Z and LinuxONE with Support Line for Linux on IBM Systems is now available in the ESW configurator using Shopz. This provides an alternate support option to the previously announced offering of RHEL for IBM Z and LinuxONE in Software Announcement 220-370, dated September 15, 2020, where support was solely provided by Red Hat.

TSS Support Line for Linux on IBM Systems offers Linux technical assistance to answer usage, installation, and technical questions, address product compatibility and interoperability concerns, and isolate and diagnose problems.

Technology Support Services - Support Line for Linux on IBM Systems offers consistent, cross-platform Linux support for IBM Systems. With this service, you receive telephone access and electronic access to IBM Linux specialists.

By offering a remote support solution, Support Line for Linux can supplement the skills of your internal staff and can provide accurate, timely problem resolution. This support lets you access assistance for product installation, usage, and system operation.

Support Line for Linux on IBM Systems is a single integrated remote support solution for Linux that offers the following benefits:

  • Support 24x7 for Linux on eligible IBM Z and LinuxONE as specified in the Supported Product List
  • New defect support by the IBM change team for the Linux operating system open source components
  • Interpretation of product documentation and configuration samples

IBM will use commercially reasonable efforts to respond by telephone within 2 hours. Off-shift: IBM will use commercially reasonable efforts to respond by telephone within 2 hours to service requests that you specify to be customer-critical problems, and for all other service calls within 4 hours.

For the latest details about RHEL, see the Red Hat website.

For more information about Linux on IBM Z and LinuxONE, see the IBM Linux server solutions website.



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Key requirements

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RHEL for IBM Z and LinuxONE requires one of the following IBM servers:1

  • IBM z15™ (all models)
  • IBM z14® (all models)
  • IBM LinuxONE III
  • IBM LinuxONE Emperor II
  • IBM LinuxONE Rockhopper II

1 IBM recommends Integrated Facility for Linux (IFL) for deployment of RHEL for IBM Z and LinuxONE.

For additional details, see the Technical information section.



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Planned availability date

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March 26, 2021



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Reference information

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For information about IBM z/VM® 7.2, see:

  • Software Announcement 220-305, dated August 4, 2020
  • Software Announcement 220-088, dated April 14, 2020 75695

For information about z/VM 7.1, see the following Software Announcements:

  • Software Announcement 218-532, dated October 16, 2018
  • Software Announcement 218-310, dated August 7, 2018
  • Software Announcement 218-150, dated April 10, 2018

For information about IBM Cloud® Infrastructure Center, see the following Software Announcements:

  • Software Announcement 221-058, dated February 16, 2021
  • Software Announcement 220-148, dated April 14, 2020
  • Software Announcement 219-533, dated December 3, 2019

For information about IBM Wave 1.2, see Software Announcement 219-413, dated September 12, 2019.

For information about Infrastructure Suite for z/VM and Linux, see Software Announcement 214-350, dated September 2, 2014.

For information about IBM z15, see:

  • Hardware Announcement 120-050, dated August 4, 2020
  • Hardware Announcement 120-006, dated April 14, 2020
  • Hardware Announcement 120-013, dated January 14, 2020
  • Hardware Announcement 119-085, dated November 26, 2019
  • Hardware Announcement 119-027, dated September 12, 2019

For information about IBM LinuxONE III, see:

  • Hardware Announcement 120-050, dated August 4, 2020
  • Hardware Announcement 120-014, dated April 14, 2020
  • Hardware Announcement 120-013, dated January 14, 2020
  • Hardware Announcement 119-012, dated September 12, 2019

For information about IBM z14, see:

  • Hardware Announcement 118-075, dated October 2, 2018
  • Hardware Announcement 117-093, dated November 28, 2017
  • Hardware Announcement 117-044, dated July 17, 2017

For information about IBM LinuxONE Emperor II, see the following Hardware Announcements:

  • Hardware Announcement 118-077, dated October 2, 2018
  • Hardware Announcement 117-093, dated November 28, 2017
  • Hardware Announcement 117-067, dated September 12, 2017

For information about IBM z14 Model ZR1, see:

  • Hardware Announcement 118-075, dated October 2, 2018
  • Hardware Announcement 118-018, dated April 10, 2018

For information about LinuxONE Rockhopper II, see the following Hardware Announcements:

  • Hardware Announcement 118-077, dated October 2, 2018
  • Hardware Announcement 118-019, dated April 10, 2018



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Business Partner information

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If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBMid).

BP Attachment for Announcement Letter 221-094


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Program number

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Program number VRM Program name
5635-RH7 1.1.0 Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 1YR
5635-RH8 1.1.0 Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 1YR S&S
5635-RH9 1.1.0 Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 3YR
5635-RHA 1.1.0 Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 3YR S&S
5635-RHB 1.1.0 Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 5YR
5635-RHC 1.1.0 Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 5YR S&S
Program number Subscription and support program number
5635-RH7 5635-RH8
5635-RH9 5635-RHA
5635-RHB 5635-RHC


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Education support

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Not applicable



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Offering Information

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Product information is available on the IBM Offering Information website.



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Publications

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A copy of the Client Notice for Linux Support is shipped with the order. The Client Notice refers to the website where the agreement sets the terms of support for Support Line for Linux on IBM Systems. The applicable Agreement is posted on the website for the specific country or region in which the software is installed. Where legally permissible, the Agreement does not require customer signature. The Agreement terms govern the service. By the client ordering, making payment for, or using the service, the client accepts the terms of the Agreement without modification. The service becomes subject to this Agreement when IBM or your IBM Business Partner accepts your order or payment.

In addition to the Client Notice for Linux Support, a copy of the Agreement is also shipped with the order.

For documentation for RHEL for IBM Z and LinuxONE, see the Documentation for Red Hat distributions website.

Information about Linux on IBM Z systems can be found in IBM Knowledge Center.



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Services

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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of the lab-based software services team and the business consulting, project management, and infrastructure expertise of the IBM Global Services team. Also, IBM extends the reach of IBM Software Services through IBM Business Partners to provide an extensive portfolio of capabilities. IBM provides the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.



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Technical information

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Specified operating environment

Hardware requirements

RHEL for IBM Z and LinuxONE requires one of the following IBM servers:1

  • z15 (all models)
  • z14 (all models)
  • LinuxONE III
  • LinuxONE Emperor II
  • LinuxONE Rockhopper II

1 IBM recommends Integrated Facility for Linux (IFL) for deployment of RHEL for IBM Z and LinuxONE.

For the most current certifications of which versions run on which hardware servers, see the IBM-Z-LinuxONE-and-Partner-certified-platform website.

Software requirements

IBM is not a Linux distributor and does not distribute maintenance, updates, or refreshes. Clients must receive maintenance, updates, and refreshes directly from Red Hat through the terms and conditions of their license.

IBM Support

Red Hat support is designed to help clients get answers quickly. For support options from Red Hat, see the Red Hat Customer Portal.

Planning information

Packaging

Red Hat Enterprise Linux is delivered as an electronic download from the Red Hat Customer Portal.

This download requires a login for a Red Hat account.

Security, auditability, and control

Red Hat Enterprise Linux for IBM Z and LinuxONE uses the security and auditability features of the operating system.

The client is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

The client is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information

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Consult your IBM representative or IBM Business Partner.

When Red Hat Enterprise Linux is ordered from IBM, an entitlement card with a registration code is supplied with the order. Clients are required to register the Red Hat Linux offering when downloading from the Red Hat website using the registration code provided on the IBM order. Once registered, clients can download the required code electronically as well as obtain the latest upgrades and updates.

Charge metric

Charge metric for vendor products
Program identifier Program name License Information document number
5635-RH7 Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 1YR Not applicable
5635-RH9 Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 3YR Not applicable
5635-RHB Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 5YR Not applicable

The use of this offering is subject to Red Hat licensing terms.

Basic license

To order, specify the appropriate licensed program ID number. Subscription and Support (S&S) can be included with the optional Use-Based License One-Time Charge. Length of this support is defined is dependent on the ordering option of the client's choice.

Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 1YR ( (5635-RH7)

Entitlement identifier Description License option/Pricing metric
S018KL8 Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 1YR Use-Based License One-Time Charge Per Engine Qty 1
Orderable supply ID Language
S018KL9 US English

Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 1YR S&S (5635-RH8)

Entitlement identifier Description License option/Pricing metric
S018KL5 Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 1YR S&S SW Subscription and Support Premium 1 Year Per Engine Qty 1
Orderable supply ID Language
S018KL6 US English

Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 3YR ( (5635-RH9)

Entitlement identifier Description License option/Pricing metric
S018KLC Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 3YR Use-Based License One-Time Charge Per Engine Qty 1
Orderable supply ID Language
S018KLD US English

Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 3YR S&S (5635-RHA)

Entitlement identifier Description License option/Pricing metric
S018KLG Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 3YR S&S SW Subscription and Support Premium 3 Year Per Engine Qty 1
Orderable supply ID Language
S018KLH US English

Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 5YR ( (5635-RHB)

Entitlement identifier Description License option/Pricing metric
S018KLK Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 5YR Use-Based License One-Time Charge Per Engine Qty 1
Orderable supply ID Language
S018KLL US English

Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 5YR S&S (5635-RHC)

Entitlement identifier Description License option/Pricing metric
S018KLN Red Hat Enterprise Linux for IBM Z and LinuxONE with TSS 5YR S&S SW Subscription and Support Premium 5 Year Per Engine Qty 1
Orderable supply ID Language
S018KLP US English


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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents of IBM and Red Hat.

Licensing

Supplier's license terms apply.

Limited warranty

Not warranted by IBM. Warranty, if any, provided by supplier.

Educational allowance

For educational allowance, see the Red Hat subscriptions for the academic market brief website.



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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

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Registered external clients and IBM Business Partners can access IBMLink to view pricing information.

Specify "Price type," "Search type," and "Search value," then click "Search."

Note: Enter program number in the "Search value."

You can also contact your local IBM representative or IBM Business Partner for the applicable charges.



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Order now

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To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: askibm@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com



IBM Digital Sales Offices
1177 S Belt Line Rd
Coppell, TX 75019-4642, US

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

Trademarks

Red Hat is a registered trademark of Red Hat Inc. in the U.S. and other countries.

The registered trademark Linux® is used pursuant to a sublicense from the Linux Foundation, the exclusive licensee of Linus Torvalds, owner of the mark on a world­wide basis.

z15 is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, IBM Z, IBM z14, z/VM and IBM Cloud are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM United States