Collaboration Solutions with IBM and Cisco: IBM Connections Cloud enterprise social network, cloud-based email, and calendaring solutions combine with communication capabilities of Cisco to redefine everyday work

IBM Europe Software Announcement ZP17-0013
April 25, 2017

Table of contents

	Overview		Technical information
	Key prerequisites		Ordering information
	Planned availability date		Terms and conditions
	Description		Prices
	Program number		Announcement countries
	Publications

Overview

Collaboration solutions from IBM® and Cisco bring together the key applications that workers need to be productive and effective: video, voice, unified communications, enterprise social networks, team collaboration, email, and calendar offerings. With the integration of IBM Connections Cloud and Cisco communication capabilities, modern workers can now communicate and collaborate easily across their teams, with their partners, and with their customers. This powerful combination makes information and trained specialists easier to find and creates more personal and effective collaboration.

Collaboration solutions from IBM and Cisco include integrations between:

IBM Verse™ email and calendar
IBM Connections™ enterprise social network
Cisco Spark Business Messaging and Basic Meetings
Cisco Spark Business Messaging, Basic Meetings, and Cloud Advanced Meetings
Cisco WebEx Conferencing Audio Toll
Cisco WebEx Conferencing Audio Toll Plus
Cisco WebEx Conferencing Audio Toll Plus International

Key prerequisites

Visit the IBM Connections and Verse product website.

Planned availability date

April 25, 2017

Description

The integration of IBM and Cisco communications capabilities creates a powerful set of offerings that help your organization eliminate silos, establish easier access to information, and improve communication and collaboration between geographically dispersed teams.

These integrated IBM and Cisco offerings are designed for professionals in organizations of all sizes, who need to find, connect, and work with the right trained specialists; speed access to relevant content and insights; and create the time and space to work simply, productively, and in concert. IBM and Cisco provide a cloud-based suite of collaboration tools, including:

Industry-leading audio, video, and team communication from Cisco, combined with business email and industry-leading enterprise social networks from IBM
APIs that are available for developers who want to build innovative solutions using collaboration microservices

With this enhanced toolset, employees can improve focus, collaborate more effectively, improve customer engagement, and make faster and better business decisions. Organizations can create an agile, engaged workforce without sacrificing security, governance, or their budgets.

Specific integrations that are now available include:

Use simplified ordering capability to license the full suite of Cisco Chat and Meeting capabilities combined with IBM Mail and Social.
Enable single-sign-on between IBM and Cisco offerings.
Launch WebEx from Connections Cloud.
Launch WebEx Personal Meeting from Connections Cloud.
Leverage my WebEx meeting as the default meeting in my Verse calendar invites.
Launch or join a WebEx meeting from Verse.
Use iOS to share content from Connections or Verse within WebEx and Spark:
- WebEx mobile can share a file from Connections Files Cloud.
- Connections Mobile client enables a file to be opened in WebEx of Spark mobile on iOS.
- Spark Mobile enables sharing a file from Connections on iOS.
- Verse mobile enables sharing an attachment in WebEx or Spark mobile on iOS.
Click to Spark from Nav bar.
Click to Chat from Connections Cloud Business card to Spark.
Click to Jabber from Nav bar.
Click to Chat from Connections Cloud Business card to Jabber.

IBM and Cisco provide an open standard cloud infrastructure that enables users and organizations to pick and choose the capabilities that they want, as well as those capabilities that are easy to integrate, cost-effective to manage, and do not compromise on security, scalability, performance, or governance.

Reference information

Visit the IBM Connections and Verse product website.

Program number

Program number	VRM	Program name
5725-F82	1.0	IBM Connections Cloud

Offering Information

Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.

Publications

None

Services

Global Technology Services

Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.

Technical information

Specified operating environment

Software requirements

Visit the IBM Connections Cloud requirements website.

Planning information

Packaging

This offering is delivered through the internet. There is no physical media.

Ordering information

For ordering information, consult your IBM representative or authorized IBM Business Partner, or go to the Passport Advantage website.

This product is only available through Passport Advantage. It is not available as shrinkwrap.

Product group: IBM Connections Cloud

Product: 5725-F82

Product category: IBM Connections Cloud

Passport Advantage

Program name/Description	Part number
Cisco Spark Business Messaging and Basic Meetings Employee Count 3rd Party Per Month	D1T9GLL
Cisco Spark Business Messaging and Basic Meetings Employee Count 3rd Party Overage	D1T9HLL
Cisco Spark Business Messaging and Basic Meetings Named User 3rd Party Per Month	D1T9JLL
Cisco Spark Business Messaging, Basic Meetings and Advanced Meetings Employee Count 3rd Party Per Month	D1T9KLL
Cisco Spark Business Messaging, Basic Meetings and Advanced Meetings Employee Count 3rd Party Overage	D1T9LLL
Cisco Spark Business Messaging, Basic Meetings and Advanced Meetings Named User 3rd Party Per Month	D1T9MLL
Cisco WebEx Conferencing Audio Toll Employee Count 3rd Party Per Month	D1T9NLL
Cisco WebEx Conferencing Audio Toll Employee Count 3rd Party Overage	D1T9PLL
Cisco WebEx Conferencing Audio Toll Named User 3rd Party Per Month	D1T9QLL
Cisco WebEx Conferencing Audio Toll Plus Employee Count 3rd Party Per Month	D1T9RLL
Cisco WebEx Conferencing Audio Toll Plus Employee Count 3rd Party Overage	D1T9SLL
Cisco WebEx Conferencing Audio Toll Plus Named User 3rd Party Per Month	D1T9TLL
Cisco WebEx Conferencing Audio Toll Plus International Employee Count 3rd Party Per Month	D1T9ULL
Cisco WebEx Conferencing Audio Toll Plus International Employee Count 3rd Party Overage	D1T9VLL
Cisco WebEx Conferencing Audio Toll Plus International Named User 3rd Party Per Month	D1T9WLL
IBM Collaboration Solutions and Cisco Spark Solutions Support Employee Count Per Annum	D1T9XLL
IBM Collaboration Solutions and Cisco Spark Solutions Support Named User Per Annum	D1T9YLL

Charge metric

Program name	Part number or PID number	Charge metric
IBM Connections Cloud	5725-F82
Cisco Spark Business	D1T9GLL	Cisco Spark Business Messaging and Basic Meetings Employee Count 3rd Party Per Month
Cisco Spark Business	D1T9HLL	Cisco Spark Business Messaging and Basic Meetings Employee Count 3rd Party Overage
Cisco Spark Business	D1T9JLL	Cisco Spark Business Messaging and Basic Meetings Named User 3rd Party Per Month
Cisco Spark Business	D1T9KLL	Cisco Spark Business Messaging, Basic Meetings and Advanced Meetings Employee Count 3rd Party Per Month
Cisco Spark Business	D1T9LLL	Cisco Spark Business Messaging, Basic Meetings and Advanced Meetings Employee Count 3rd Party Overage
Cisco Spark Business	D1T9MLL	Cisco Spark Business Messaging, Basic Meetings and Advanced Meetings Named User 3rd Party Per Month
Cisco WebEx Conferencing	D1T9NLL	Cisco WebEx Conferencing Audio Toll Employee Count 3rd Party Per Month
Cisco WebEx Conferencing	D1T9PLL	Cisco WebEx Conferencing Audio Toll Employee Count 3rd Party Overage
Cisco WebEx Conferencing	D1T9QLL	Cisco WebEx Conferencing Audio Toll Named User 3rd Party Per Month
Cisco WebEx Conferencing	D1T9RLL	Cisco WebEx Conferencing Audio Toll Plus Employee Count 3rd Party Per Month
Cisco WebEx Conferencing	D1T9SLL	Cisco WebEx Conferencing Audio Toll Plus Employee Count 3rd Party Overage
Cisco WebEx Conferencing	D1T9TLL	Cisco WebEx Conferencing Audio Toll Plus Named User 3rd Party Per Month
Cisco WebEx Conferencing	D1T9ULL	Cisco WebEx Conferencing Audio Toll Plus International Employee Count 3rd Party Per Month
Cisco WebEx Conferencing	D1T9VLL	Cisco WebEx Conferencing Audio Toll Plus International Employee Count 3rd Party Overage
Cisco WebEx Conferencing	D1T9WLL	Cisco WebEx Conferencing Audio Toll Plus International Named User 3rd Party Per Month
IBM Collaboration Solutions and Cisco Spark Solutions	D1T9XLL	IBM Collaboration Solutions and Cisco Spark Solutions Support Employee Count Per Annum
IBM Collaboration Solutions and Cisco Spark Solutions	D1T9YLL	IBM Collaboration Solutions and Cisco Spark Solutions Support Named User Per Annum

Terms and conditions

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available through Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

Agreement for Acquisition of Software Maintenance

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

See the License Information documents page on the IBM Software License Agreement website for more information.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information about known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Software Support Handbook.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Software Subscription and Support applies

Yes. Software Subscription and Support, also referred to as Software Maintenance, is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, see the IBM Software Support Handbook. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

Unless specified otherwise in a written agreement with you, IBM does not provide support for third-party products that were not provided by IBM. Ensure that when contacting IBM for covered support, you follow problem determination and other instructions that IBM provides, including in the IBM Software Support Handbook.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, go to the Passport Advantage and Passport Advantage Express website.

System i Software Maintenance applies

Variable charges apply

Educational allowance available

Education allowance does not apply. Education software allowance does not apply. Special education prices are available for qualified customers through Passport Advantage.

Statement of good security practices

IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.

Prices

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage website.

For all local charges, contact your IBM representative.

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative. Additional information is also available on the Passport Advantage and Passport Advantage Express website.

Announcement countries

All European, Middle Eastern, and African countries, except Islamic Republic of Iran, Sudan, and Syrian Arab Republic.

Trademarks

IBM Verse and IBM Connections are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Global Technology Services, PartnerWorld, Passport Advantage, System i and Express are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

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