IBM Tealeaf is already at work in leading companies across industries

10

of the 10 top banks.

12

of the 12 most booked travel portals.

100

of property and casualty insurance companies in North America.

Customer experience goes right to the bottom line

On your site or on your mobile apps, your customers deserve a flawless customer experience. In a competitive marketplace your business has to deliver. See what works, what doesn’t, and how you can fix it to create quality experiences that turn visitors into customers and keep your customers coming back.

Reveal behavior trends

Analyze customer behavior data to reveal broader trends for customer interaction with your web site or mobile app. Find trouble spots and opportunities for improvement.

Understand customer issues

Gain a customer perspective with session replay to pinpoint exactly when and where users are struggling. See how users respond to the issue and how you can help them.

Identify root causes

Quickly drill down to find the root causes of customer issues without having to dig through and analyze mountains of data. See exactly what is wrong to resolve issues faster and more effectively.

Optimize usability

Go beyond function and malfunction to understand how elements of your site or app impact usability. Refine the customer journey to give users experiences that drive conversions.

Satisfy customers and support revenue

See which performance and usability issues are costing your company the most money. Prioritize the fixes and enhancements that matter most to your customers and to your bottom line.

Request a demo to get started today or visit the product page to learn more about IBM Tealeaf Customer Experience on Cloud.

Visit the THINK Marketing site to discover how analytics can help you transform the customer experience.