Customer-driven eCommerce and merchandising
Whether you are selling to consumers or businesses, cognitive solutions can help you create the right customer experience for each unique engagement. Let customers drive your merchandising decisions with real-time insights from every interaction at every location on every device. Empower customers to configure and buy in ways that reflect their individual needs. Show your customers how much they matter—that they are more than transactions. They are people, and they are at the heart of your customer-oriented business.
Customer stories for IBM eCommerce and Merchandising